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Global and Japan Speech Analytics Market Size, Status and Forecast 2020-2026
Published Date: September 2020
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Report Code: QYRE-Auto-28R3226
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Global and Japan Speech Analytics Market Size Status and Forecast 2020 2026

Global and Japan Speech Analytics Market Size, Status and Forecast 2020-2026

Code: QYRE-Auto-28R3226
Report
September 2020
99 Pages
QYResearch
Region: Global, United States, Southeast Asia, North America, Europe, France, Canada, Germany, Italy, Russia, South Korea, Turkey, Saudi Arabia, UAE,
Description
Table of Content
Tables & Figures
Global Speech Analytics Scope and Market Size
Speech Analytics market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Speech Analytics market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.
Market segment by Type, the product can be split into
    On-Remise
    Cloud
Market segment by Application, split into
    Telecom
    IT
    Outsourcing
    Others
Based on regional and country-level analysis, the Speech Analytics market has been segmented as follows:
    North America
        United States
        Canada
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic
        Rest of Europe
    Asia-Pacific
        China
        Japan
        South Korea
        Southeast Asia
        India
        Australia
        Rest of Asia-Pacific
    Latin America
        Mexico
        Brazil
    Middle East & Africa
        Turkey
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
In the competitive analysis section of the report, leading as well as prominent players of the global Speech Analytics market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.
The key players covered in this study
    Interactive Intelligence Group
    NICE Systems
    Verint Systems
    Avaya
    Genesys
    Hewlett-Packard Enterprise
    inContact
    Calabrio
    CallMiner
    ClaraBridge
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Speech Analytics Market Size Growth Rate by Type: 2020 VS 2026
1.2.2 On-Remise
1.2.3 Cloud
1.3 Market by Application
1.3.1 Global Speech Analytics Market Share by Application: 2020 VS 2026
1.3.2 Telecom
1.3.3 IT
1.3.4 Outsourcing
1.3.5 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Speech Analytics Market Perspective (2015-2026)
2.2 Global Speech Analytics Growth Trends by Regions
2.2.1 Speech Analytics Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Speech Analytics Historic Market Share by Regions (2015-2020)
2.2.3 Speech Analytics Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Speech Analytics Players by Market Size
3.1.1 Global Top Speech Analytics Players by Revenue (2015-2020)
3.1.2 Global Speech Analytics Revenue Market Share by Players (2015-2020)
3.2 Global Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Speech Analytics Revenue
3.4 Global Speech Analytics Market Concentration Ratio
3.4.1 Global Speech Analytics Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Speech Analytics Revenue in 2019
3.5 Key Players Speech Analytics Area Served
3.6 Key Players Speech Analytics Product Solution and Service
3.7 Date of Enter into Speech Analytics Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Speech Analytics Breakdown Data by Type (2015-2026)
4.1 Global Speech Analytics Historic Market Size by Type (2015-2020)
4.2 Global Speech Analytics Forecasted Market Size by Type (2021-2026)
5 Speech Analytics Breakdown Data by Application (2015-2026)
5.1 Global Speech Analytics Historic Market Size by Application (2015-2020)
5.2 Global Speech Analytics Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Speech Analytics Market Size (2015-2026)
6.2 North America Speech Analytics Market Size by Type (2015-2020)
6.3 North America Speech Analytics Market Size by Application (2015-2020)
6.4 North America Speech Analytics Market Size by Country (2015-2020)
6.4.1 United States
6.4.2 Canada
7 Europe
7.1 Europe Speech Analytics Market Size (2015-2026)
7.2 Europe Speech Analytics Market Size by Type (2015-2020)
7.3 Europe Speech Analytics Market Size by Application (2015-2020)
7.4 Europe Speech Analytics Market Size by Country (2015-2020)
7.4.1 Germany
7.4.2 France
7.4.3 U.K.
7.4.4 Italy
7.4.5 Russia
7.4.6 Nordic
7.4.7 Rest of Europe
8 China
8.1 China Speech Analytics Market Size (2015-2026)
8.2 China Speech Analytics Market Size by Type (2015-2020)
8.3 China Speech Analytics Market Size by Application (2015-2020)
8.4 China Speech Analytics Market Size by Region (2015-2020)
8.4.1 China
8.4.2 Japan
8.4.3 South Korea
8.4.4 Southeast Asia
8.4.5 India
8.4.6 Australia
8.4.7 Rest of Asia-Pacific
9 Japan
9.1 Japan Speech Analytics Market Size (2015-2026)
9.2 Japan Speech Analytics Market Size by Type (2015-2020)
9.3 Japan Speech Analytics Market Size by Application (2015-2020)
9.4 Japan Speech Analytics Market Size by Country (2015-2020)
9.4.1 Mexico
9.4.2 Brazil
10 Southeast Asia
10.1 Southeast Asia Speech Analytics Market Size (2015-2026)
10.2 Southeast Asia Speech Analytics Market Size by Type (2015-2020)
10.3 Southeast Asia Speech Analytics Market Size by Application (2015-2020)
10.4 Southeast Asia Speech Analytics Market Size by Country (2015-2020)
10.4.1 Turkey
10.4.2 Saudi Arabia
10.4.3 UAE
10.4.4 Rest of Middle East & Africa
11 Key Players Profiles
11.1 Interactive Intelligence Group
11.1.1 Interactive Intelligence Group Company Details
11.1.2 Interactive Intelligence Group Business Overview
11.1.3 Interactive Intelligence Group Speech Analytics Introduction
11.1.4 Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020))
11.1.5 Interactive Intelligence Group Recent Development
11.2 NICE Systems
11.2.1 NICE Systems Company Details
11.2.2 NICE Systems Business Overview
11.2.3 NICE Systems Speech Analytics Introduction
11.2.4 NICE Systems Revenue in Speech Analytics Business (2015-2020)
11.2.5 NICE Systems Recent Development
11.3 Verint Systems
11.3.1 Verint Systems Company Details
11.3.2 Verint Systems Business Overview
11.3.3 Verint Systems Speech Analytics Introduction
11.3.4 Verint Systems Revenue in Speech Analytics Business (2015-2020)
11.3.5 Verint Systems Recent Development
11.4 Avaya
11.4.1 Avaya Company Details
11.4.2 Avaya Business Overview
11.4.3 Avaya Speech Analytics Introduction
11.4.4 Avaya Revenue in Speech Analytics Business (2015-2020)
11.4.5 Avaya Recent Development
11.5 Genesys
11.5.1 Genesys Company Details
11.5.2 Genesys Business Overview
11.5.3 Genesys Speech Analytics Introduction
11.5.4 Genesys Revenue in Speech Analytics Business (2015-2020)
11.5.5 Genesys Recent Development
11.6 Hewlett-Packard Enterprise
11.6.1 Hewlett-Packard Enterprise Company Details
11.6.2 Hewlett-Packard Enterprise Business Overview
11.6.3 Hewlett-Packard Enterprise Speech Analytics Introduction
11.6.4 Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020)
11.6.5 Hewlett-Packard Enterprise Recent Development
11.7 inContact
11.7.1 inContact Company Details
11.7.2 inContact Business Overview
11.7.3 inContact Speech Analytics Introduction
11.7.4 inContact Revenue in Speech Analytics Business (2015-2020)
11.7.5 inContact Recent Development
11.8 Calabrio
11.8.1 Calabrio Company Details
11.8.2 Calabrio Business Overview
11.8.3 Calabrio Speech Analytics Introduction
11.8.4 Calabrio Revenue in Speech Analytics Business (2015-2020)
11.8.5 Calabrio Recent Development
11.9 CallMiner
11.9.1 CallMiner Company Details
11.9.2 CallMiner Business Overview
11.9.3 CallMiner Speech Analytics Introduction
11.9.4 CallMiner Revenue in Speech Analytics Business (2015-2020)
11.9.5 CallMiner Recent Development
11.10 ClaraBridge
11.10.1 ClaraBridge Company Details
11.10.2 ClaraBridge Business Overview
11.10.3 ClaraBridge Speech Analytics Introduction
11.10.4 ClaraBridge Revenue in Speech Analytics Business (2015-2020)
11.10.5 ClaraBridge Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
    Table 1. Global Speech Analytics Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
    Table 3. Key Players of On-Remise
    Table 4. Key Players of Cloud
    Table 5. Global Speech Analytics Market Size Growth by Application (US$ Million): 2020 VS 2026
    Table 6. Global Speech Analytics Market Size by Regions (US$ Million): 2020 VS 2026
    Table 7. Global Speech Analytics Market Size by Regions (2015-2020) (US$ Million)
    Table 8. Global Speech Analytics Market Share by Regions (2015-2020)
    Table 9. Global Speech Analytics Forecasted Market Size by Regions (2021-2026) (US$ Million)
    Table 10. Global Speech Analytics Market Share by Regions (2021-2026)
    Table 11. Speech Analytics Market Market Trends
    Table 12. Speech Analytics Market Drivers
    Table 13. Speech Analytics Market Challenges
    Table 14. Speech Analytics Market Restraints
    Table 15. Global Speech Analytics Revenue by Players (2015-2020) (US$ Million)
    Table 16. Global Speech Analytics Market Share by Players (2015-2020)
    Table 17. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2019)
    Table 18. Global Speech Analytics by Players Market Concentration Ratio (CR5 and HHI)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Speech Analytics Product Solution and Service
    Table 21. Mergers & Acquisitions, Expansion Plans
    Table 22. Global Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 23. Global Speech Analytics Market Size Share by Type (2015-2020)
    Table 24. Global Speech Analytics Revenue Market Share by Type (2021-2026)
    Table 25. Global Speech Analytics Market Size Share by Application (2015-2020)
    Table 26. Global Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 27. Global Speech Analytics Market Size Share by Application (2021-2026)
    Table 28. North America Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 29. North America Speech Analytics Market Share by Type (2015-2020)
    Table 30. North America Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 31. North America Speech Analytics Market Share by Application (2015-2020)
    Table 32. North America Speech Analytics Market Size by Country (US$ Million) (2015-2020)
    Table 33. North America Speech Analytics Market Share by Country (2015-2020)
    Table 34. Europe Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 35. Europe Speech Analytics Market Share by Type (2015-2020)
    Table 36. Europe Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 37. Europe Speech Analytics Market Share by Application (2015-2020)
    Table 38. Europe Speech Analytics Market Size by Country (US$ Million) (2015-2020)
    Table 39. Europe Speech Analytics Market Share by Country (2015-2020)
    Table 40. China Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 41. China Speech Analytics Market Share by Type (2015-2020)
    Table 42. China Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 43. China Speech Analytics Market Share by Application (2015-2020)
    Table 44. China Speech Analytics Market Size by Region (US$ Million) (2015-2020)
    Table 45. China Speech Analytics Market Share by Region (2015-2020)
    Table 46. Japan Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 47. Japan Speech Analytics Market Share by Type (2015-2020)
    Table 48. Japan Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 49. Japan Speech Analytics Market Share by Application (2015-2020)
    Table 50. Japan Speech Analytics Market Size by Country (US$ Million) (2015-2020)
    Table 51. Japan Speech Analytics Market Share by Country (2015-2020)
    Table 52. Southeast Asia Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 53. Southeast Asia Speech Analytics Market Share by Type (2015-2020)
    Table 54. Southeast Asia Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 55. Southeast Asia Speech Analytics Market Share by Application (2015-2020)
    Table 56. Southeast Asia Speech Analytics Market Size by Country (US$ Million) (2015-2020)
    Table 57. Southeast Asia Speech Analytics Market Share by Country (2015-2020)
    Table 58. Interactive Intelligence Group Company Details
    Table 59. Interactive Intelligence Group Business Overview
    Table 60. Interactive Intelligence Group Product
    Table 61. Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 62. Interactive Intelligence Group Recent Development
    Table 63. NICE Systems Company Details
    Table 64. NICE Systems Business Overview
    Table 65. NICE Systems Product
    Table 66. NICE Systems Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 67. NICE Systems Recent Development
    Table 68. Verint Systems Company Details
    Table 69. Verint Systems Business Overview
    Table 70. Verint Systems Product
    Table 71. Verint Systems Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 72. Verint Systems Recent Development
    Table 73. Avaya Company Details
    Table 74. Avaya Business Overview
    Table 75. Avaya Product
    Table 76. Avaya Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 77. Avaya Recent Development
    Table 78. Genesys Company Details
    Table 79. Genesys Business Overview
    Table 80. Genesys Product
    Table 81. Genesys Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 82. Genesys Recent Development
    Table 83. Hewlett-Packard Enterprise Company Details
    Table 84. Hewlett-Packard Enterprise Business Overview
    Table 85. Hewlett-Packard Enterprise Product
    Table 86. Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 87. Hewlett-Packard Enterprise Recent Development
    Table 88. inContact Company Details
    Table 89. inContact Business Overview
    Table 90. inContact Product
    Table 91. inContact Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 92. inContact Recent Development
    Table 93. Calabrio Business Overview
    Table 94. Calabrio Product
    Table 95. Calabrio Company Details
    Table 96. Calabrio Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 97. Calabrio Recent Development
    Table 98. CallMiner Company Details
    Table 99. CallMiner Business Overview
    Table 100. CallMiner Product
    Table 101. CallMiner Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 102. CallMiner Recent Development
    Table 103. ClaraBridge Company Details
    Table 104. ClaraBridge Business Overview
    Table 105. ClaraBridge Product
    Table 106. ClaraBridge Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 107. ClaraBridge Recent Development
    Table 108. Research Programs/Design for This Report
    Table 109. Key Data Information from Secondary Sources
    Table 110. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Speech Analytics Market Share by Type: 2020 VS 2026
    Figure 2. On-Remise Features
    Figure 3. Cloud Features
    Figure 4. Global Speech Analytics Market Share by Application: 2020 VS 2026
    Figure 5. Telecom Case Studies
    Figure 6. IT Case Studies
    Figure 7. Outsourcing Case Studies
    Figure 8. Others Case Studies
    Figure 9. Speech Analytics Report Years Considered
    Figure 10. Global Speech Analytics Market Size (US$ Million), YoY Growth 2015-2026
    Figure 11. Global Speech Analytics Market Share by Regions: 2020 VS 2026
    Figure 12. Global Speech Analytics Market Share by Regions (2021-2026)
    Figure 13. Global Speech Analytics Market Share by Players in 2019
    Figure 14. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2019
    Figure 15. The Top 10 and 5 Players Market Share by Speech Analytics Revenue in 2019
    Figure 16. North America Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 17. United States Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 18. Canada Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 19. Europe Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 20. Germany Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 21. France Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 22. U.K. Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 23. Italy Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 24. Russia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 25. Nordic Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 26. Rest of Europe Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 27. Asia-Pacific Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 28. China Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 29. Japan Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 30. South Korea Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 31. Southeast Asia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 32. India Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 33. Australia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 34. Rest of Asia-Pacific Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 35. Latin America Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 36. Mexico Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 37. Brazil Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 38. Middle East & Africa Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 39. Turkey Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 40. Saudi Arabia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 41. UAE Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 42. Rest of Middle East & Africa Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 43. Interactive Intelligence Group Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 44. NICE Systems Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 45. Verint Systems Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 46. Avaya Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 47. Genesys Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 48. Hewlett-Packard Enterprise Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 49. inContact Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 50. Calabrio Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 51. CallMiner Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 52. ClaraBridge Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 53. Bottom-up and Top-down Approaches for This Report
    Figure 54. Data Triangulation
    Figure 55. Key Executives Interviewed
Global Speech Analytics Scope and Market Size
Speech Analytics market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Speech Analytics market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.
Market segment by Type, the product can be split into
    On-Remise
    Cloud
Market segment by Application, split into
    Telecom
    IT
    Outsourcing
    Others
Based on regional and country-level analysis, the Speech Analytics market has been segmented as follows:
    North America
        United States
        Canada
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic
        Rest of Europe
    Asia-Pacific
        China
        Japan
        South Korea
        Southeast Asia
        India
        Australia
        Rest of Asia-Pacific
    Latin America
        Mexico
        Brazil
    Middle East & Africa
        Turkey
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
In the competitive analysis section of the report, leading as well as prominent players of the global Speech Analytics market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.
The key players covered in this study
    Interactive Intelligence Group
    NICE Systems
    Verint Systems
    Avaya
    Genesys
    Hewlett-Packard Enterprise
    inContact
    Calabrio
    CallMiner
    ClaraBridge
Read More
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Speech Analytics Market Size Growth Rate by Type: 2020 VS 2026
1.2.2 On-Remise
1.2.3 Cloud
1.3 Market by Application
1.3.1 Global Speech Analytics Market Share by Application: 2020 VS 2026
1.3.2 Telecom
1.3.3 IT
1.3.4 Outsourcing
1.3.5 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Speech Analytics Market Perspective (2015-2026)
2.2 Global Speech Analytics Growth Trends by Regions
2.2.1 Speech Analytics Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Speech Analytics Historic Market Share by Regions (2015-2020)
2.2.3 Speech Analytics Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Speech Analytics Players by Market Size
3.1.1 Global Top Speech Analytics Players by Revenue (2015-2020)
3.1.2 Global Speech Analytics Revenue Market Share by Players (2015-2020)
3.2 Global Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Speech Analytics Revenue
3.4 Global Speech Analytics Market Concentration Ratio
3.4.1 Global Speech Analytics Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Speech Analytics Revenue in 2019
3.5 Key Players Speech Analytics Area Served
3.6 Key Players Speech Analytics Product Solution and Service
3.7 Date of Enter into Speech Analytics Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Speech Analytics Breakdown Data by Type (2015-2026)
4.1 Global Speech Analytics Historic Market Size by Type (2015-2020)
4.2 Global Speech Analytics Forecasted Market Size by Type (2021-2026)
5 Speech Analytics Breakdown Data by Application (2015-2026)
5.1 Global Speech Analytics Historic Market Size by Application (2015-2020)
5.2 Global Speech Analytics Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Speech Analytics Market Size (2015-2026)
6.2 North America Speech Analytics Market Size by Type (2015-2020)
6.3 North America Speech Analytics Market Size by Application (2015-2020)
6.4 North America Speech Analytics Market Size by Country (2015-2020)
6.4.1 United States
6.4.2 Canada
7 Europe
7.1 Europe Speech Analytics Market Size (2015-2026)
7.2 Europe Speech Analytics Market Size by Type (2015-2020)
7.3 Europe Speech Analytics Market Size by Application (2015-2020)
7.4 Europe Speech Analytics Market Size by Country (2015-2020)
7.4.1 Germany
7.4.2 France
7.4.3 U.K.
7.4.4 Italy
7.4.5 Russia
7.4.6 Nordic
7.4.7 Rest of Europe
8 China
8.1 China Speech Analytics Market Size (2015-2026)
8.2 China Speech Analytics Market Size by Type (2015-2020)
8.3 China Speech Analytics Market Size by Application (2015-2020)
8.4 China Speech Analytics Market Size by Region (2015-2020)
8.4.1 China
8.4.2 Japan
8.4.3 South Korea
8.4.4 Southeast Asia
8.4.5 India
8.4.6 Australia
8.4.7 Rest of Asia-Pacific
9 Japan
9.1 Japan Speech Analytics Market Size (2015-2026)
9.2 Japan Speech Analytics Market Size by Type (2015-2020)
9.3 Japan Speech Analytics Market Size by Application (2015-2020)
9.4 Japan Speech Analytics Market Size by Country (2015-2020)
9.4.1 Mexico
9.4.2 Brazil
10 Southeast Asia
10.1 Southeast Asia Speech Analytics Market Size (2015-2026)
10.2 Southeast Asia Speech Analytics Market Size by Type (2015-2020)
10.3 Southeast Asia Speech Analytics Market Size by Application (2015-2020)
10.4 Southeast Asia Speech Analytics Market Size by Country (2015-2020)
10.4.1 Turkey
10.4.2 Saudi Arabia
10.4.3 UAE
10.4.4 Rest of Middle East & Africa
11 Key Players Profiles
11.1 Interactive Intelligence Group
11.1.1 Interactive Intelligence Group Company Details
11.1.2 Interactive Intelligence Group Business Overview
11.1.3 Interactive Intelligence Group Speech Analytics Introduction
11.1.4 Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020))
11.1.5 Interactive Intelligence Group Recent Development
11.2 NICE Systems
11.2.1 NICE Systems Company Details
11.2.2 NICE Systems Business Overview
11.2.3 NICE Systems Speech Analytics Introduction
11.2.4 NICE Systems Revenue in Speech Analytics Business (2015-2020)
11.2.5 NICE Systems Recent Development
11.3 Verint Systems
11.3.1 Verint Systems Company Details
11.3.2 Verint Systems Business Overview
11.3.3 Verint Systems Speech Analytics Introduction
11.3.4 Verint Systems Revenue in Speech Analytics Business (2015-2020)
11.3.5 Verint Systems Recent Development
11.4 Avaya
11.4.1 Avaya Company Details
11.4.2 Avaya Business Overview
11.4.3 Avaya Speech Analytics Introduction
11.4.4 Avaya Revenue in Speech Analytics Business (2015-2020)
11.4.5 Avaya Recent Development
11.5 Genesys
11.5.1 Genesys Company Details
11.5.2 Genesys Business Overview
11.5.3 Genesys Speech Analytics Introduction
11.5.4 Genesys Revenue in Speech Analytics Business (2015-2020)
11.5.5 Genesys Recent Development
11.6 Hewlett-Packard Enterprise
11.6.1 Hewlett-Packard Enterprise Company Details
11.6.2 Hewlett-Packard Enterprise Business Overview
11.6.3 Hewlett-Packard Enterprise Speech Analytics Introduction
11.6.4 Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020)
11.6.5 Hewlett-Packard Enterprise Recent Development
11.7 inContact
11.7.1 inContact Company Details
11.7.2 inContact Business Overview
11.7.3 inContact Speech Analytics Introduction
11.7.4 inContact Revenue in Speech Analytics Business (2015-2020)
11.7.5 inContact Recent Development
11.8 Calabrio
11.8.1 Calabrio Company Details
11.8.2 Calabrio Business Overview
11.8.3 Calabrio Speech Analytics Introduction
11.8.4 Calabrio Revenue in Speech Analytics Business (2015-2020)
11.8.5 Calabrio Recent Development
11.9 CallMiner
11.9.1 CallMiner Company Details
11.9.2 CallMiner Business Overview
11.9.3 CallMiner Speech Analytics Introduction
11.9.4 CallMiner Revenue in Speech Analytics Business (2015-2020)
11.9.5 CallMiner Recent Development
11.10 ClaraBridge
11.10.1 ClaraBridge Company Details
11.10.2 ClaraBridge Business Overview
11.10.3 ClaraBridge Speech Analytics Introduction
11.10.4 ClaraBridge Revenue in Speech Analytics Business (2015-2020)
11.10.5 ClaraBridge Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
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List of Tables
    Table 1. Global Speech Analytics Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
    Table 3. Key Players of On-Remise
    Table 4. Key Players of Cloud
    Table 5. Global Speech Analytics Market Size Growth by Application (US$ Million): 2020 VS 2026
    Table 6. Global Speech Analytics Market Size by Regions (US$ Million): 2020 VS 2026
    Table 7. Global Speech Analytics Market Size by Regions (2015-2020) (US$ Million)
    Table 8. Global Speech Analytics Market Share by Regions (2015-2020)
    Table 9. Global Speech Analytics Forecasted Market Size by Regions (2021-2026) (US$ Million)
    Table 10. Global Speech Analytics Market Share by Regions (2021-2026)
    Table 11. Speech Analytics Market Market Trends
    Table 12. Speech Analytics Market Drivers
    Table 13. Speech Analytics Market Challenges
    Table 14. Speech Analytics Market Restraints
    Table 15. Global Speech Analytics Revenue by Players (2015-2020) (US$ Million)
    Table 16. Global Speech Analytics Market Share by Players (2015-2020)
    Table 17. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2019)
    Table 18. Global Speech Analytics by Players Market Concentration Ratio (CR5 and HHI)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Speech Analytics Product Solution and Service
    Table 21. Mergers & Acquisitions, Expansion Plans
    Table 22. Global Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 23. Global Speech Analytics Market Size Share by Type (2015-2020)
    Table 24. Global Speech Analytics Revenue Market Share by Type (2021-2026)
    Table 25. Global Speech Analytics Market Size Share by Application (2015-2020)
    Table 26. Global Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 27. Global Speech Analytics Market Size Share by Application (2021-2026)
    Table 28. North America Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 29. North America Speech Analytics Market Share by Type (2015-2020)
    Table 30. North America Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 31. North America Speech Analytics Market Share by Application (2015-2020)
    Table 32. North America Speech Analytics Market Size by Country (US$ Million) (2015-2020)
    Table 33. North America Speech Analytics Market Share by Country (2015-2020)
    Table 34. Europe Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 35. Europe Speech Analytics Market Share by Type (2015-2020)
    Table 36. Europe Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 37. Europe Speech Analytics Market Share by Application (2015-2020)
    Table 38. Europe Speech Analytics Market Size by Country (US$ Million) (2015-2020)
    Table 39. Europe Speech Analytics Market Share by Country (2015-2020)
    Table 40. China Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 41. China Speech Analytics Market Share by Type (2015-2020)
    Table 42. China Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 43. China Speech Analytics Market Share by Application (2015-2020)
    Table 44. China Speech Analytics Market Size by Region (US$ Million) (2015-2020)
    Table 45. China Speech Analytics Market Share by Region (2015-2020)
    Table 46. Japan Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 47. Japan Speech Analytics Market Share by Type (2015-2020)
    Table 48. Japan Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 49. Japan Speech Analytics Market Share by Application (2015-2020)
    Table 50. Japan Speech Analytics Market Size by Country (US$ Million) (2015-2020)
    Table 51. Japan Speech Analytics Market Share by Country (2015-2020)
    Table 52. Southeast Asia Speech Analytics Market Size by Type (2015-2020) (US$ Million)
    Table 53. Southeast Asia Speech Analytics Market Share by Type (2015-2020)
    Table 54. Southeast Asia Speech Analytics Market Size by Application (2015-2020) (US$ Million)
    Table 55. Southeast Asia Speech Analytics Market Share by Application (2015-2020)
    Table 56. Southeast Asia Speech Analytics Market Size by Country (US$ Million) (2015-2020)
    Table 57. Southeast Asia Speech Analytics Market Share by Country (2015-2020)
    Table 58. Interactive Intelligence Group Company Details
    Table 59. Interactive Intelligence Group Business Overview
    Table 60. Interactive Intelligence Group Product
    Table 61. Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 62. Interactive Intelligence Group Recent Development
    Table 63. NICE Systems Company Details
    Table 64. NICE Systems Business Overview
    Table 65. NICE Systems Product
    Table 66. NICE Systems Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 67. NICE Systems Recent Development
    Table 68. Verint Systems Company Details
    Table 69. Verint Systems Business Overview
    Table 70. Verint Systems Product
    Table 71. Verint Systems Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 72. Verint Systems Recent Development
    Table 73. Avaya Company Details
    Table 74. Avaya Business Overview
    Table 75. Avaya Product
    Table 76. Avaya Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 77. Avaya Recent Development
    Table 78. Genesys Company Details
    Table 79. Genesys Business Overview
    Table 80. Genesys Product
    Table 81. Genesys Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 82. Genesys Recent Development
    Table 83. Hewlett-Packard Enterprise Company Details
    Table 84. Hewlett-Packard Enterprise Business Overview
    Table 85. Hewlett-Packard Enterprise Product
    Table 86. Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 87. Hewlett-Packard Enterprise Recent Development
    Table 88. inContact Company Details
    Table 89. inContact Business Overview
    Table 90. inContact Product
    Table 91. inContact Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 92. inContact Recent Development
    Table 93. Calabrio Business Overview
    Table 94. Calabrio Product
    Table 95. Calabrio Company Details
    Table 96. Calabrio Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 97. Calabrio Recent Development
    Table 98. CallMiner Company Details
    Table 99. CallMiner Business Overview
    Table 100. CallMiner Product
    Table 101. CallMiner Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 102. CallMiner Recent Development
    Table 103. ClaraBridge Company Details
    Table 104. ClaraBridge Business Overview
    Table 105. ClaraBridge Product
    Table 106. ClaraBridge Revenue in Speech Analytics Business (2015-2020) (US$ Million)
    Table 107. ClaraBridge Recent Development
    Table 108. Research Programs/Design for This Report
    Table 109. Key Data Information from Secondary Sources
    Table 110. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Speech Analytics Market Share by Type: 2020 VS 2026
    Figure 2. On-Remise Features
    Figure 3. Cloud Features
    Figure 4. Global Speech Analytics Market Share by Application: 2020 VS 2026
    Figure 5. Telecom Case Studies
    Figure 6. IT Case Studies
    Figure 7. Outsourcing Case Studies
    Figure 8. Others Case Studies
    Figure 9. Speech Analytics Report Years Considered
    Figure 10. Global Speech Analytics Market Size (US$ Million), YoY Growth 2015-2026
    Figure 11. Global Speech Analytics Market Share by Regions: 2020 VS 2026
    Figure 12. Global Speech Analytics Market Share by Regions (2021-2026)
    Figure 13. Global Speech Analytics Market Share by Players in 2019
    Figure 14. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2019
    Figure 15. The Top 10 and 5 Players Market Share by Speech Analytics Revenue in 2019
    Figure 16. North America Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 17. United States Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 18. Canada Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 19. Europe Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 20. Germany Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 21. France Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 22. U.K. Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 23. Italy Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 24. Russia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 25. Nordic Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 26. Rest of Europe Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 27. Asia-Pacific Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 28. China Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 29. Japan Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 30. South Korea Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 31. Southeast Asia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 32. India Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 33. Australia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 34. Rest of Asia-Pacific Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 35. Latin America Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 36. Mexico Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 37. Brazil Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 38. Middle East & Africa Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 39. Turkey Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 40. Saudi Arabia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 41. UAE Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 42. Rest of Middle East & Africa Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)
    Figure 43. Interactive Intelligence Group Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 44. NICE Systems Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 45. Verint Systems Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 46. Avaya Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 47. Genesys Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 48. Hewlett-Packard Enterprise Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 49. inContact Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 50. Calabrio Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 51. CallMiner Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 52. ClaraBridge Revenue Growth Rate in Speech Analytics Business (2015-2020)
    Figure 53. Bottom-up and Top-down Approaches for This Report
    Figure 54. Data Triangulation
    Figure 55. Key Executives Interviewed
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