Global and Japan Speech Analytics Market Size, Status and Forecast 2020-2026

Global Speech Analytics Scope and Market Size

Speech Analytics market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Speech Analytics market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

    On-Remise

    Cloud

    Telecom

    IT

    Outsourcing

    Others

Based on regional and country-level analysis, the Speech Analytics market has been segmented as follows:

    North America

        United States

        Canada

    Europe

        Germany

        France

        U.K.

        Italy

        Russia

        Nordic

        Rest of Europe

    Asia-Pacific

        China

        Japan

        South Korea

        Southeast Asia

        India

        Australia

        Rest of Asia-Pacific

    Latin America

        Mexico

        Brazil

    Middle East & Africa

        Turkey

        Saudi Arabia

        UAE

        Rest of Middle East & Africa

In the competitive analysis section of the report, leading as well as prominent players of the global Speech Analytics market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.

    Interactive Intelligence Group

    NICE Systems

    Verint Systems

    Avaya

    Genesys

    Hewlett-Packard Enterprise

    inContact

    Calabrio

    CallMiner

    ClaraBridge

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Speech Analytics Market Size Growth Rate by Type: 2020 VS 2026

1.2.2 On-Remise

1.2.3 Cloud

1.3 Market by Application

1.3.1 Global Speech Analytics Market Share by Application: 2020 VS 2026

1.3.2 Telecom

1.3.3 IT

1.3.4 Outsourcing

1.3.5 Others

1.4 Study Objectives

1.5 Years Considered

2.1 Global Speech Analytics Market Perspective (2015-2026)

2.2 Global Speech Analytics Growth Trends by Regions

2.2.1 Speech Analytics Market Size by Regions: 2015 VS 2020 VS 2026

2.2.2 Speech Analytics Historic Market Share by Regions (2015-2020)

2.2.3 Speech Analytics Forecasted Market Size by Regions (2021-2026)

2.3 Industry Trends and Growth Strategy

2.3.1 Market Trends

2.3.2 Market Drivers

2.3.3 Market Challenges

2.3.4 Market Restraints

3.1 Global Top Speech Analytics Players by Market Size

3.1.1 Global Top Speech Analytics Players by Revenue (2015-2020)

3.1.2 Global Speech Analytics Revenue Market Share by Players (2015-2020)

3.2 Global Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)

3.3 Players Covered: Ranking by Speech Analytics Revenue

3.4 Global Speech Analytics Market Concentration Ratio

3.4.1 Global Speech Analytics Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Speech Analytics Revenue in 2019

3.5 Key Players Speech Analytics Area Served

3.6 Key Players Speech Analytics Product Solution and Service

3.7 Date of Enter into Speech Analytics Market

3.8 Mergers & Acquisitions, Expansion Plans

4.1 Global Speech Analytics Historic Market Size by Type (2015-2020)

4.2 Global Speech Analytics Forecasted Market Size by Type (2021-2026)

5.1 Global Speech Analytics Historic Market Size by Application (2015-2020)

5.2 Global Speech Analytics Forecasted Market Size by Application (2021-2026)

6.1 North America Speech Analytics Market Size (2015-2026)

6.2 North America Speech Analytics Market Size by Type (2015-2020)

6.3 North America Speech Analytics Market Size by Application (2015-2020)

6.4 North America Speech Analytics Market Size by Country (2015-2020)

6.4.1 United States

6.4.2 Canada

7.1 Europe Speech Analytics Market Size (2015-2026)

7.2 Europe Speech Analytics Market Size by Type (2015-2020)

7.3 Europe Speech Analytics Market Size by Application (2015-2020)

7.4 Europe Speech Analytics Market Size by Country (2015-2020)

7.4.1 Germany

7.4.2 France

7.4.3 U.K.

7.4.4 Italy

7.4.5 Russia

7.4.6 Nordic

7.4.7 Rest of Europe

8.1 China Speech Analytics Market Size (2015-2026)

8.2 China Speech Analytics Market Size by Type (2015-2020)

8.3 China Speech Analytics Market Size by Application (2015-2020)

8.4 China Speech Analytics Market Size by Region (2015-2020)

8.4.1 China

8.4.2 Japan

8.4.3 South Korea

8.4.4 Southeast Asia

8.4.5 India

8.4.6 Australia

8.4.7 Rest of Asia-Pacific

9.1 Japan Speech Analytics Market Size (2015-2026)

9.2 Japan Speech Analytics Market Size by Type (2015-2020)

9.3 Japan Speech Analytics Market Size by Application (2015-2020)

9.4 Japan Speech Analytics Market Size by Country (2015-2020)

9.4.1 Mexico

9.4.2 Brazil

10.1 Southeast Asia Speech Analytics Market Size (2015-2026)

10.2 Southeast Asia Speech Analytics Market Size by Type (2015-2020)

10.3 Southeast Asia Speech Analytics Market Size by Application (2015-2020)

10.4 Southeast Asia Speech Analytics Market Size by Country (2015-2020)

10.4.1 Turkey

10.4.2 Saudi Arabia

10.4.3 UAE

10.4.4 Rest of Middle East & Africa

11.1 Interactive Intelligence Group

11.1.1 Interactive Intelligence Group Company Details

11.1.2 Interactive Intelligence Group Business Overview

11.1.3 Interactive Intelligence Group Speech Analytics Introduction

11.1.4 Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020))

11.1.5 Interactive Intelligence Group Recent Development

11.2 NICE Systems

11.2.1 NICE Systems Company Details

11.2.2 NICE Systems Business Overview

11.2.3 NICE Systems Speech Analytics Introduction

11.2.4 NICE Systems Revenue in Speech Analytics Business (2015-2020)

11.2.5 NICE Systems Recent Development

11.3 Verint Systems

11.3.1 Verint Systems Company Details

11.3.2 Verint Systems Business Overview

11.3.3 Verint Systems Speech Analytics Introduction

11.3.4 Verint Systems Revenue in Speech Analytics Business (2015-2020)

11.3.5 Verint Systems Recent Development

11.4 Avaya

11.4.1 Avaya Company Details

11.4.2 Avaya Business Overview

11.4.3 Avaya Speech Analytics Introduction

11.4.4 Avaya Revenue in Speech Analytics Business (2015-2020)

11.4.5 Avaya Recent Development

11.5 Genesys

11.5.1 Genesys Company Details

11.5.2 Genesys Business Overview

11.5.3 Genesys Speech Analytics Introduction

11.5.4 Genesys Revenue in Speech Analytics Business (2015-2020)

11.5.5 Genesys Recent Development

11.6 Hewlett-Packard Enterprise

11.6.1 Hewlett-Packard Enterprise Company Details

11.6.2 Hewlett-Packard Enterprise Business Overview

11.6.3 Hewlett-Packard Enterprise Speech Analytics Introduction

11.6.4 Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020)

11.6.5 Hewlett-Packard Enterprise Recent Development

11.7 inContact

11.7.1 inContact Company Details

11.7.2 inContact Business Overview

11.7.3 inContact Speech Analytics Introduction

11.7.4 inContact Revenue in Speech Analytics Business (2015-2020)

11.7.5 inContact Recent Development

11.8 Calabrio

11.8.1 Calabrio Company Details

11.8.2 Calabrio Business Overview

11.8.3 Calabrio Speech Analytics Introduction

11.8.4 Calabrio Revenue in Speech Analytics Business (2015-2020)

11.8.5 Calabrio Recent Development

11.9 CallMiner

11.9.1 CallMiner Company Details

11.9.2 CallMiner Business Overview

11.9.3 CallMiner Speech Analytics Introduction

11.9.4 CallMiner Revenue in Speech Analytics Business (2015-2020)

11.9.5 CallMiner Recent Development

11.10 ClaraBridge

11.10.1 ClaraBridge Company Details

11.10.2 ClaraBridge Business Overview

11.10.3 ClaraBridge Speech Analytics Introduction

11.10.4 ClaraBridge Revenue in Speech Analytics Business (2015-2020)

11.10.5 ClaraBridge Recent Development

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

    Table 1. Global Speech Analytics Market Size Growth Rate by Type (US$ Million): 2020 VS 2026

    Table 3. Key Players of On-Remise

    Table 4. Key Players of Cloud

    Table 5. Global Speech Analytics Market Size Growth by Application (US$ Million): 2020 VS 2026

    Table 6. Global Speech Analytics Market Size by Regions (US$ Million): 2020 VS 2026

    Table 7. Global Speech Analytics Market Size by Regions (2015-2020) (US$ Million)

    Table 8. Global Speech Analytics Market Share by Regions (2015-2020)

    Table 9. Global Speech Analytics Forecasted Market Size by Regions (2021-2026) (US$ Million)

    Table 10. Global Speech Analytics Market Share by Regions (2021-2026)

    Table 11. Speech Analytics Market Market Trends

    Table 12. Speech Analytics Market Drivers

    Table 13. Speech Analytics Market Challenges

    Table 14. Speech Analytics Market Restraints

    Table 15. Global Speech Analytics Revenue by Players (2015-2020) (US$ Million)

    Table 16. Global Speech Analytics Market Share by Players (2015-2020)

    Table 17. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2019)

    Table 18. Global Speech Analytics by Players Market Concentration Ratio (CR5 and HHI)

    Table 19. Key Players Headquarters and Area Served

    Table 20. Key Players Speech Analytics Product Solution and Service

    Table 21. Mergers & Acquisitions, Expansion Plans

    Table 22. Global Speech Analytics Market Size by Type (2015-2020) (US$ Million)

    Table 23. Global Speech Analytics Market Size Share by Type (2015-2020)

    Table 24. Global Speech Analytics Revenue Market Share by Type (2021-2026)

    Table 25. Global Speech Analytics Market Size Share by Application (2015-2020)

    Table 26. Global Speech Analytics Market Size by Application (2015-2020) (US$ Million)

    Table 27. Global Speech Analytics Market Size Share by Application (2021-2026)

    Table 28. North America Speech Analytics Market Size by Type (2015-2020) (US$ Million)

    Table 29. North America Speech Analytics Market Share by Type (2015-2020)

    Table 30. North America Speech Analytics Market Size by Application (2015-2020) (US$ Million)

    Table 31. North America Speech Analytics Market Share by Application (2015-2020)

    Table 32. North America Speech Analytics Market Size by Country (US$ Million) (2015-2020)

    Table 33. North America Speech Analytics Market Share by Country (2015-2020)

    Table 34. Europe Speech Analytics Market Size by Type (2015-2020) (US$ Million)

    Table 35. Europe Speech Analytics Market Share by Type (2015-2020)

    Table 36. Europe Speech Analytics Market Size by Application (2015-2020) (US$ Million)

    Table 37. Europe Speech Analytics Market Share by Application (2015-2020)

    Table 38. Europe Speech Analytics Market Size by Country (US$ Million) (2015-2020)

    Table 39. Europe Speech Analytics Market Share by Country (2015-2020)

    Table 40. China Speech Analytics Market Size by Type (2015-2020) (US$ Million)

    Table 41. China Speech Analytics Market Share by Type (2015-2020)

    Table 42. China Speech Analytics Market Size by Application (2015-2020) (US$ Million)

    Table 43. China Speech Analytics Market Share by Application (2015-2020)

    Table 44. China Speech Analytics Market Size by Region (US$ Million) (2015-2020)

    Table 45. China Speech Analytics Market Share by Region (2015-2020)

    Table 46. Japan Speech Analytics Market Size by Type (2015-2020) (US$ Million)

    Table 47. Japan Speech Analytics Market Share by Type (2015-2020)

    Table 48. Japan Speech Analytics Market Size by Application (2015-2020) (US$ Million)

    Table 49. Japan Speech Analytics Market Share by Application (2015-2020)

    Table 50. Japan Speech Analytics Market Size by Country (US$ Million) (2015-2020)

    Table 51. Japan Speech Analytics Market Share by Country (2015-2020)

    Table 52. Southeast Asia Speech Analytics Market Size by Type (2015-2020) (US$ Million)

    Table 53. Southeast Asia Speech Analytics Market Share by Type (2015-2020)

    Table 54. Southeast Asia Speech Analytics Market Size by Application (2015-2020) (US$ Million)

    Table 55. Southeast Asia Speech Analytics Market Share by Application (2015-2020)

    Table 56. Southeast Asia Speech Analytics Market Size by Country (US$ Million) (2015-2020)

    Table 57. Southeast Asia Speech Analytics Market Share by Country (2015-2020)

    Table 58. Interactive Intelligence Group Company Details

    Table 59. Interactive Intelligence Group Business Overview

    Table 60. Interactive Intelligence Group Product

    Table 61. Interactive Intelligence Group Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 62. Interactive Intelligence Group Recent Development

    Table 63. NICE Systems Company Details

    Table 64. NICE Systems Business Overview

    Table 65. NICE Systems Product

    Table 66. NICE Systems Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 67. NICE Systems Recent Development

    Table 68. Verint Systems Company Details

    Table 69. Verint Systems Business Overview

    Table 70. Verint Systems Product

    Table 71. Verint Systems Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 72. Verint Systems Recent Development

    Table 73. Avaya Company Details

    Table 74. Avaya Business Overview

    Table 75. Avaya Product

    Table 76. Avaya Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 77. Avaya Recent Development

    Table 78. Genesys Company Details

    Table 79. Genesys Business Overview

    Table 80. Genesys Product

    Table 81. Genesys Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 82. Genesys Recent Development

    Table 83. Hewlett-Packard Enterprise Company Details

    Table 84. Hewlett-Packard Enterprise Business Overview

    Table 85. Hewlett-Packard Enterprise Product

    Table 86. Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 87. Hewlett-Packard Enterprise Recent Development

    Table 88. inContact Company Details

    Table 89. inContact Business Overview

    Table 90. inContact Product

    Table 91. inContact Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 92. inContact Recent Development

    Table 93. Calabrio Business Overview

    Table 94. Calabrio Product

    Table 95. Calabrio Company Details

    Table 96. Calabrio Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 97. Calabrio Recent Development

    Table 98. CallMiner Company Details

    Table 99. CallMiner Business Overview

    Table 100. CallMiner Product

    Table 101. CallMiner Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 102. CallMiner Recent Development

    Table 103. ClaraBridge Company Details

    Table 104. ClaraBridge Business Overview

    Table 105. ClaraBridge Product

    Table 106. ClaraBridge Revenue in Speech Analytics Business (2015-2020) (US$ Million)

    Table 107. ClaraBridge Recent Development

    Table 108. Research Programs/Design for This Report

    Table 109. Key Data Information from Secondary Sources

    Table 110. Key Data Information from Primary Sources

List of Figures

    Figure 1. Global Speech Analytics Market Share by Type: 2020 VS 2026

    Figure 2. On-Remise Features

    Figure 3. Cloud Features

    Figure 4. Global Speech Analytics Market Share by Application: 2020 VS 2026

    Figure 5. Telecom Case Studies

    Figure 6. IT Case Studies

    Figure 7. Outsourcing Case Studies

    Figure 8. Others Case Studies

    Figure 9. Speech Analytics Report Years Considered

    Figure 10. Global Speech Analytics Market Size (US$ Million), YoY Growth 2015-2026

    Figure 11. Global Speech Analytics Market Share by Regions: 2020 VS 2026

    Figure 12. Global Speech Analytics Market Share by Regions (2021-2026)

    Figure 13. Global Speech Analytics Market Share by Players in 2019

    Figure 14. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2019

    Figure 15. The Top 10 and 5 Players Market Share by Speech Analytics Revenue in 2019

    Figure 16. North America Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 17. United States Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 18. Canada Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 19. Europe Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 20. Germany Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 21. France Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 22. U.K. Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 23. Italy Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 24. Russia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 25. Nordic Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 26. Rest of Europe Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 27. Asia-Pacific Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 28. China Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 29. Japan Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 30. South Korea Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 31. Southeast Asia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 32. India Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 33. Australia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 34. Rest of Asia-Pacific Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 35. Latin America Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 36. Mexico Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 37. Brazil Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 38. Middle East & Africa Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 39. Turkey Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 40. Saudi Arabia Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 41. UAE Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 42. Rest of Middle East & Africa Speech Analytics Market Size YoY Growth (2015-2026) & (US$ Million)

    Figure 43. Interactive Intelligence Group Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 44. NICE Systems Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 45. Verint Systems Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 46. Avaya Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 47. Genesys Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 48. Hewlett-Packard Enterprise Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 49. inContact Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 50. Calabrio Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 51. CallMiner Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 52. ClaraBridge Revenue Growth Rate in Speech Analytics Business (2015-2020)

    Figure 53. Bottom-up and Top-down Approaches for This Report

    Figure 54. Data Triangulation

    Figure 55. Key Executives Interviewed