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PRIVACY POLICY

Last updated date : 14th November 2018
Who controls my personal information?
Any personal information given or gathered in Valuates Reports is controlled by Valuates based out of Bangalore India.
What are the personal information you collect and where do you store it?
This website is hosted on Google Cloud platform, Cloud hosting services provided by Google, Inc. ("Google"). All the information that is gathered from you that is listed below is stored in Google Cloud servers. For more information on Google privacy policy please follow this link.
We verify your identity through email or phone verification while registering your account, both these authentication services are provided by Google Firebase. Phone numbers that clients provide for authentication will be sent and stored by Google to improve their spam and abuse prevention across Google services, including but not limited to Firebase. Please refer to Google Firebase privacy policy for more details click here.
When you visit Valuates Reports, your network IP address is recorded. We use your network IP address to monitor the requests reaching our servers . We use Google recaptcha v3 to monitor if the request is genuine and is not coming from a bot or any scripts. We will also use your network IP address for understanding the usage of the site . This information is not tied to your identity.

We ask for personal information in following scenarios:-
When you have queries with respect to a product,
When you want to view a sample or inquire for discounts for products,
When you want to submit a question about our products/services to our customer service staff
When you buy products from our site.
Following personal information we gather in above scenarios: Email Id, First Name, Last Name, Organisation, Job title, Country, State, Billing Address / Invoice Address, Phone number, GSTIN (if it is an Indian Client) . This site also uses "cookies", primarily to provide Cart services. You do not have to login to add a product to the cart. please refer to this link to learn more about cookies here
How do you use our information?
In order to give you a personalised experience we use these details to keep track of you needs and serve you better. It is utmost important that we keep you updated with information that is relevant to you. During the time of your purchase all the relevant information is stored in our systems hosted in secure Google cloud to complete the purchasing process. All your payments is handled by secure payment gateways, our systems do not store any sensitive payment information.We will send alerts or newsletters to your email address on your request, we will keep you updated of any new changes you have are interested in.
Do you share our information with other companies?
We do not sell, rent, or trade personal information with third parties. However we do collaborate with Publishers, Payment gateways to provide some services on our site. Publishers: We may share your contact information with the publisher’s from whom you have bought the report. The publisher’s may send marketing materials. If you do not wish to receive these materials we will reach out to publisher on your behalf but It is at the publishers discretion and not under our control. Our publishers use a shipping service provider to fulfil orders. These orders will be shipped to you directly from the publisher. In these cases, the publisher receives your contact information. Payment Gateways: we use payment gateways to handle you card transactions.
Can i share reports purchased from Valuates Reports?
As Valuates does not generate these reports hence do not have ownership of these reports, the report purchased are for internal use by the client and cannot be used for general publication or distribution to third parties. Any further reproduction, photocopying, transmission in any form, recording or anything else should not be done without permission from the publisher.
Is Valuates liable for the incorrect information, numbers or analysis in the report?
As Valuates Reports does not generate any report, Valuates Reports is not responsible for the incorrect information, numbers or analysis received from report manufacturers.
Will you modify the privacy statements?
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
How do you handle security?
We take Data Security including that of Personal Data very seriously. All our systems and processes are planned, designed and managed by keeping Security and Privacy in mind. As security is never stagnant and keeps on evolving we have adopted security evolving life cycle through out our company. This entails security audits internal and external, using various internal and external tools to identify threats within our systems.
What are my rights?
You have the right to ask us to share all your information we store in our system. You have the right to ask us to erase or modify your information. To execute your rights please contact us at privacy@reports.valuates.com
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact: Phone: +91 80 48658027 Email: privacy@valuates.com
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.