ServiceNow Store Apps Market By Type (Cloud-Based, Web-Based), By Enterprises Size (Large Enterprises, Small and Medium Enterprises (SMEs)): Global Opportunity Analysis and Industry Forecast, 2021-2031

ServiceNow Store Apps Market

The ServiceNow Store is a software marketplace designed for the integration of apps created and distributed on the ServiceNow platform, both free and priced versions. It is focused on commercially monetizing and marketing cloud-native enterprise applications created by third-party independent software vendors (ISVs), solution providers, system integrators, and service providers. Since the firms are given the freedom to employ simple, user-friendly tools which boosts productivity, most of the enterprises are adopting ServiceNow store, leading to enormous market growth in recent years. Furthermore, the platform offers flexibility and innovation to encourage corporate expansion. These factors are other major driving factors resulting in significant market growth. In addition, to connect the current software, find new apps to address issues, and do a variety of other tasks, businesses can select from hundreds of NOW Certified free and paid choices. These additional features are expected to provide lucrative market growth opportunities in the upcoming years. ServiceNow store apps offer live data visualizations through engaging formats and a wide range of enterprise workflow applications. This eliminates the need to export data to external tools. Moreover, customers may replicate and automate phone phishing actions in a corporate setting with ServiceNow store apps. This enables customers to smoothly automate their code inspection with the help of ServiceNow store apps, which provide real-time code quality evaluation. The ServiceNow Store Apps are gaining popularity as customer achieves considerable cost savings and enhanced employee productivity across many divisions. Organizations face several difficulties as a result of antiquated working practices, disruptive forces of technology, increased service demands, and many other factors. ServiceNow addresses these issues, through improved connectivity, collaboration, and real-time information sharing, thereby enabling better issue discovery, reduced disruption, and increased productivity for both customers and the staff.

Moreover, increased adoption of cloud computing and rise in digitalization and adoption of new age technology are driving the growth of the market. However, expensive licensing cost limit the growth of this market. Conversely, rise in investment on stores is anticipated to provide numerous opportunities for the expansion of the market during the forecast period.

On the basis of type, cloud-based segment dominated the ServiceNow market in 2021, and is expected to maintain its dominance in the upcoming years, owing to rise in as a native mobile experience, for providing intuitive, simple, and user-friendly interactions, which leads to market growth. However, web-based segment is expected to witness highest growth, owing increase in adoption of emerging technologies such as augmented reality (AR), artificial intelligence (AI), and low-code tools have created new deployment cases for web-based apps in the workplace.

The COVID-19 outbreak has presented a significant business environment issue following the pandemic. Lockdowns have been implemented by governments all around the world to stop the disease's spread. As a result, businesses or organizations are implementing ServiceNow store apps to aid clients in locating various vulnerabilities during the pandemic epidemic. Moreover, due to the growing use of AI and ML environments, a platform that can efficiently run the complicated algorithms needed to create these technologies is required; this has also significantly propelled the demand for ServiceNow store apps. It is anticipated that throughout the projection period, modernizing outmoded purchase applications on the ServiceNow platform using cutting-edge technologies like Augmented Reality (AR) and the Internet of Things (IoT) would open up new prospects for the market for ServiceNow store apps.

Region wise, the ServiceNow store apps market was dominated by North America in 2021, and is expected to retain its position during the forecast period, owing to increasing adoption of ServiceNow store apps by businesses to build and develop enterprise service catalogs and evolve the IT service model. However, Asia Pacific is expected to witness significant growth during the forecast period, owing to the increasing investment for the development of cloud infrastructure with an installation of smart technologies such as AI and ML.

KEY FINDINGS OF THE STUDY

By type, in 2021, the cloud-based segment was the highest revenue contributor to the market, with an 31.4% impressive CAGR. However, the web-based segment is estimated to reach significant growth by 2031, during the forecast period.

By enterprise size, the large enterprise segment, was the highest revenue contributor to the market, with an 31.3% impressive CAGR, during the forecast period. However, small and medium enterprises (SMEs) segments are expected to witness significant growth in the market, during the forecast period respectively.

Region-wise, the ServiceNow store apps market growth was dominated by North America. However, Asia-Pacific and Europe are expected to witness a significant growth rate during the forecasted period.

The key players profiled in the ServiceNow store apps market analysis are Dynatrace LLC, Talkdesk, Inc., Microsoft Corporation, xMatters, Inc., Teamviewer, International Business Machines Corporation, Cisco Systems Inc., Okta, Inc., PagerDuty, Sailpoint Technologies Inc. Market players have adopted various strategies, such as collaboration & partnership, investment, product launches, joint ventures, and acquisition to expand their foothold in the ServiceNow store apps market. For instance, in November 2022, Microsoft Corporation and ServiceNow, an U.S.-based company, updated an effective service desk management platform for ServiceNow and Microsoft customers. Microsoft Corporation's collaboration with ServiceNow as a partner accelerates digital IT transformation and continually increases the effectiveness of IT service management. Microsoft Corporation's Global IT Helpdesk recognizes potential improvements, provides feedback to ServiceNow, and tests new features.  

Overview

The ServiceNow Store is a software marketplace designed for the integration of apps created and distributed on the ServiceNow platform, both free and priced versions. It is focused on commercially monetizing and marketing cloud-native enterprise applications created by third-party independent software vendors (ISVs), solution providers, system integrators, and service providers. Since the firms are given the freedom to employ simple, user-friendly tools which boosts productivity, most of the enterprises are adopting ServiceNow store, leading to enormous market growth in recent years. Furthermore, the platform offers flexibility and innovation to encourage corporate expansion. These factors are other major driving factors resulting in significant market growth. In addition, to connect the current software, find new apps to address issues, and do a variety of other tasks, businesses can select from hundreds of NOW Certified free and paid choices. These additional features are expected to provide lucrative market growth opportunities in the upcoming years.

Moreover, increased adoption of cloud computing and rise in digitalization and adoption of new age technology are driving the growth of the market. However, expensive licensing cost limit the growth of this market. Conversely, rise in investment on stores is anticipated to provide numerous opportunities for the expansion of the market during the forecast period.

The ServiceNow store apps market is segmented on the basis of type, enterprise size and region. Based on type, it is segregated into cloud based and web based. Based on enterprise size, it is bifurcated into large enterprises and SMEs. Based on region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The ServiceNow store apps industry is dominated by key players such as Dynatrace LLC, Talkdesk, Inc., Microsoft Corporation, xMatters, Inc., Teamviewer, International Business Machines Corporation, Cisco Systems Inc., Okta, Inc., PagerDuty, Sailpoint Technologies Inc. These players have adopted various strategies to increase their market penetration and strengthen their position in the bare metal cloud industry.

Key Benefits For Stakeholders

●This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the servicenow store apps market analysis from 2021 to 2031 to identify the prevailing servicenow store apps market opportunities.

●The market research is offered along with information related to key drivers, restraints, and opportunities.

●Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.

●In-depth analysis of the servicenow store apps market segmentation assists to determine the prevailing market opportunities.

●Major countries in each region are mapped according to their revenue contribution to the global market.

●Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.

●The report includes the analysis of the regional as well as global servicenow store apps market trends, key players, market segments, application areas, and market growth strategies.

Key Market Segments

○ SAILPOINT TECHNOLOGIES INC

Scope of ServiceNow Store Apps Market Report

1.1. Report description

1.2. Key market segments

1.3. Key benefits to the stakeholders

1.4. Research Methodology

1.4.1. Primary research

1.4.2. Secondary research

1.4.3. Analyst tools and models

2.1. CXO Perspective

3.1. Market definition and scope

3.2. Key findings

3.2.1. Top impacting factors

3.2.2. Top investment pockets

3.3. Porter’s five forces analysis

3.3.1. Bargaining power of suppliers

3.3.2. Bargaining power of buyers

3.3.3. Threat of substitutes

3.3.4. Threat of new entrants

3.3.5. Intensity of rivalry

3.4. Market dynamics

3.4.1. Drivers

3.4.1.1. Increased adoption of cloud computing

3.4.1.2. Rise in digitalization and adoption of new age technology

3.4.2. Restraints

3.4.2.1. Expensive Licensing cost

3.4.3. Opportunities

3.4.3.1. Rise in investments

3.5. COVID-19 Impact Analysis on the market

4.1. Overview

4.1.1. Market size and forecast

4.2. Cloud-Based

4.2.1. Key market trends, growth factors and opportunities

4.2.2. Market size and forecast, by region

4.2.3. Market share analysis by country

4.3. Web-Based

4.3.1. Key market trends, growth factors and opportunities

4.3.2. Market size and forecast, by region

4.3.3. Market share analysis by country

5.1. Overview

5.1.1. Market size and forecast

5.2. Large Enterprises

5.2.1. Key market trends, growth factors and opportunities

5.2.2. Market size and forecast, by region

5.2.3. Market share analysis by country

5.3. Small and Medium Enterprises (SMEs)

5.3.1. Key market trends, growth factors and opportunities

5.3.2. Market size and forecast, by region

5.3.3. Market share analysis by country

6.1. Overview

6.1.1. Market size and forecast By Region

6.2. North America

6.2.1. Key trends and opportunities

6.2.2. Market size and forecast, by Type

6.2.3. Market size and forecast, by Enterprises Size

6.2.4. Market size and forecast, by country

6.2.4.1. U.S.

6.2.4.1.1. Key market trends, growth factors and opportunities

6.2.4.1.2. Market size and forecast, by Type

6.2.4.1.3. Market size and forecast, by Enterprises Size

6.2.4.2. Canada

6.2.4.2.1. Key market trends, growth factors and opportunities

6.2.4.2.2. Market size and forecast, by Type

6.2.4.2.3. Market size and forecast, by Enterprises Size

6.3. Europe

6.3.1. Key trends and opportunities

6.3.2. Market size and forecast, by Type

6.3.3. Market size and forecast, by Enterprises Size

6.3.4. Market size and forecast, by country

6.3.4.1. UK

6.3.4.1.1. Key market trends, growth factors and opportunities

6.3.4.1.2. Market size and forecast, by Type

6.3.4.1.3. Market size and forecast, by Enterprises Size

6.3.4.2. Germany

6.3.4.2.1. Key market trends, growth factors and opportunities

6.3.4.2.2. Market size and forecast, by Type

6.3.4.2.3. Market size and forecast, by Enterprises Size

6.3.4.3. France

6.3.4.3.1. Key market trends, growth factors and opportunities

6.3.4.3.2. Market size and forecast, by Type

6.3.4.3.3. Market size and forecast, by Enterprises Size

6.3.4.4. Italy

6.3.4.4.1. Key market trends, growth factors and opportunities

6.3.4.4.2. Market size and forecast, by Type

6.3.4.4.3. Market size and forecast, by Enterprises Size

6.3.4.5. Spain

6.3.4.5.1. Key market trends, growth factors and opportunities

6.3.4.5.2. Market size and forecast, by Type

6.3.4.5.3. Market size and forecast, by Enterprises Size

6.3.4.6. Rest of Europe

6.3.4.6.1. Key market trends, growth factors and opportunities

6.3.4.6.2. Market size and forecast, by Type

6.3.4.6.3. Market size and forecast, by Enterprises Size

6.4. Asia-Pacific

6.4.1. Key trends and opportunities

6.4.2. Market size and forecast, by Type

6.4.3. Market size and forecast, by Enterprises Size

6.4.4. Market size and forecast, by country

6.4.4.1. China

6.4.4.1.1. Key market trends, growth factors and opportunities

6.4.4.1.2. Market size and forecast, by Type

6.4.4.1.3. Market size and forecast, by Enterprises Size

6.4.4.2. India

6.4.4.2.1. Key market trends, growth factors and opportunities

6.4.4.2.2. Market size and forecast, by Type

6.4.4.2.3. Market size and forecast, by Enterprises Size

6.4.4.3. Japan

6.4.4.3.1. Key market trends, growth factors and opportunities

6.4.4.3.2. Market size and forecast, by Type

6.4.4.3.3. Market size and forecast, by Enterprises Size

6.4.4.4. Australia

6.4.4.4.1. Key market trends, growth factors and opportunities

6.4.4.4.2. Market size and forecast, by Type

6.4.4.4.3. Market size and forecast, by Enterprises Size

6.4.4.5. South Korea

6.4.4.5.1. Key market trends, growth factors and opportunities

6.4.4.5.2. Market size and forecast, by Type

6.4.4.5.3. Market size and forecast, by Enterprises Size

6.4.4.6. Rest of Asia-Pacific

6.4.4.6.1. Key market trends, growth factors and opportunities

6.4.4.6.2. Market size and forecast, by Type

6.4.4.6.3. Market size and forecast, by Enterprises Size

6.5. LAMEA

6.5.1. Key trends and opportunities

6.5.2. Market size and forecast, by Type

6.5.3. Market size and forecast, by Enterprises Size

6.5.4. Market size and forecast, by country

6.5.4.1. Latin America

6.5.4.1.1. Key market trends, growth factors and opportunities

6.5.4.1.2. Market size and forecast, by Type

6.5.4.1.3. Market size and forecast, by Enterprises Size

6.5.4.2. Middle East

6.5.4.2.1. Key market trends, growth factors and opportunities

6.5.4.2.2. Market size and forecast, by Type

6.5.4.2.3. Market size and forecast, by Enterprises Size

6.5.4.3. Africa

6.5.4.3.1. Key market trends, growth factors and opportunities

6.5.4.3.2. Market size and forecast, by Type

6.5.4.3.3. Market size and forecast, by Enterprises Size

7.1. Introduction

7.2. Top winning strategies

7.3. Product Mapping of Top 10 Player

7.4. Competitive Dashboard

7.5. Competitive Heatmap

7.6. Top player positioning, 2021

8.1. Microsoft Corporation

8.1.1. Company overview

8.1.2. Key Executives

8.1.3. Company snapshot

8.1.4. Operating business segments

8.1.5. Product portfolio

8.1.6. Business performance

8.1.7. Key strategic moves and developments

8.2. International Business Machines Corporation

8.2.1. Company overview

8.2.2. Key Executives

8.2.3. Company snapshot

8.2.4. Operating business segments

8.2.5. Product portfolio

8.2.6. Business performance

8.2.7. Key strategic moves and developments

8.3. Cisco Systems Inc.

8.3.1. Company overview

8.3.2. Key Executives

8.3.3. Company snapshot

8.3.4. Operating business segments

8.3.5. Product portfolio

8.3.6. Business performance

8.3.7. Key strategic moves and developments

8.4. Okta, Inc.

8.4.1. Company overview

8.4.2. Key Executives

8.4.3. Company snapshot

8.4.4. Operating business segments

8.4.5. Product portfolio

8.4.6. Business performance

8.4.7. Key strategic moves and developments

8.5. teamviewer

8.5.1. Company overview

8.5.2. Key Executives

8.5.3. Company snapshot

8.5.4. Operating business segments

8.5.5. Product portfolio

8.5.6. Business performance

8.5.7. Key strategic moves and developments

8.6. PagerDuty

8.6.1. Company overview

8.6.2. Key Executives

8.6.3. Company snapshot

8.6.4. Operating business segments

8.6.5. Product portfolio

8.6.6. Business performance

8.6.7. Key strategic moves and developments

8.7. Dynatrace LLC

8.7.1. Company overview

8.7.2. Key Executives

8.7.3. Company snapshot

8.7.4. Operating business segments

8.7.5. Product portfolio

8.7.6. Business performance

8.7.7. Key strategic moves and developments

8.8. SAILPOINT TECHNOLOGIES INC.

8.8.1. Company overview

8.8.2. Key Executives

8.8.3. Company snapshot

8.8.4. Operating business segments

8.8.5. Product portfolio

8.8.6. Business performance

8.8.7. Key strategic moves and developments

8.9. xMatters, Inc.,

8.9.1. Company overview

8.9.2. Key Executives

8.9.3. Company snapshot

8.9.4. Operating business segments

8.9.5. Product portfolio

8.9.6. Key strategic moves and developments

8.10. Talkdesk, Inc.

8.10.1. Company overview

8.10.2. Key Executives

8.10.3. Company snapshot

8.10.4. Operating business segments

8.10.5. Product portfolio

8.10.6. Key strategic moves and development

LIST OF TABLES

TABLE 01. GLOBAL SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 02. SERVICENOW STORE APPS MARKET FOR CLOUD-BASED, BY REGION, 2021-2031 ($MILLION)

TABLE 03. SERVICENOW STORE APPS MARKET FOR WEB-BASED, BY REGION, 2021-2031 ($MILLION)

TABLE 04. GLOBAL SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 05. SERVICENOW STORE APPS MARKET FOR LARGE ENTERPRISES, BY REGION, 2021-2031 ($MILLION)

TABLE 06. SERVICENOW STORE APPS MARKET FOR SMALL AND MEDIUM ENTERPRISES (SMES), BY REGION, 2021-2031 ($MILLION)

TABLE 07. SERVICENOW STORE APPS MARKET, BY REGION, 2021-2031 ($MILLION)

TABLE 08. NORTH AMERICA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 09. NORTH AMERICA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 10. NORTH AMERICA SERVICENOW STORE APPS MARKET, BY COUNTRY, 2021-2031 ($MILLION)

TABLE 11. U.S. SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 12. U.S. SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 13. CANADA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 14. CANADA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 15. EUROPE SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 16. EUROPE SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 17. EUROPE SERVICENOW STORE APPS MARKET, BY COUNTRY, 2021-2031 ($MILLION)

TABLE 18. UK SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 19. UK SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 20. GERMANY SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 21. GERMANY SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 22. FRANCE SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 23. FRANCE SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 24. ITALY SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 25. ITALY SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 26. SPAIN SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 27. SPAIN SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 28. REST OF EUROPE SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 29. REST OF EUROPE SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 30. ASIA-PACIFIC SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 31. ASIA-PACIFIC SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 32. ASIA-PACIFIC SERVICENOW STORE APPS MARKET, BY COUNTRY, 2021-2031 ($MILLION)

TABLE 33. CHINA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 34. CHINA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 35. INDIA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 36. INDIA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 37. JAPAN SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 38. JAPAN SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 39. AUSTRALIA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 40. AUSTRALIA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 41. SOUTH KOREA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 42. SOUTH KOREA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 43. REST OF ASIA-PACIFIC SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 44. REST OF ASIA-PACIFIC SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 45. LAMEA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 46. LAMEA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 47. LAMEA SERVICENOW STORE APPS MARKET, BY COUNTRY, 2021-2031 ($MILLION)

TABLE 48. LATIN AMERICA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 49. LATIN AMERICA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 50. MIDDLE EAST SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 51. MIDDLE EAST SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 52. AFRICA SERVICENOW STORE APPS MARKET, BY TYPE, 2021-2031 ($MILLION)

TABLE 53. AFRICA SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021-2031 ($MILLION)

TABLE 54. MICROSOFT CORPORATION: KEY EXECUTIVES

TABLE 55. MICROSOFT CORPORATION: COMPANY SNAPSHOT

TABLE 56. MICROSOFT CORPORATION: SERVICE SEGMENTS

TABLE 57. MICROSOFT CORPORATION: PRODUCT PORTFOLIO

TABLE 58. MICROSOFT CORPORATION: KEY STRATERGIES

TABLE 59. INTERNATIONAL BUSINESS MACHINES CORPORATION: KEY EXECUTIVES

TABLE 60. INTERNATIONAL BUSINESS MACHINES CORPORATION: COMPANY SNAPSHOT

TABLE 61. INTERNATIONAL BUSINESS MACHINES CORPORATION: SERVICE SEGMENTS

TABLE 62. INTERNATIONAL BUSINESS MACHINES CORPORATION: PRODUCT PORTFOLIO

TABLE 63. INTERNATIONAL BUSINESS MACHINES CORPORATION: KEY STRATERGIES

TABLE 64. CISCO SYSTEMS INC.: KEY EXECUTIVES

TABLE 65. CISCO SYSTEMS INC.: COMPANY SNAPSHOT

TABLE 66. CISCO SYSTEMS INC.: SERVICE SEGMENTS

TABLE 67. CISCO SYSTEMS INC.: PRODUCT PORTFOLIO

TABLE 68. CISCO SYSTEMS INC.: KEY STRATERGIES

TABLE 69. OKTA, INC.: KEY EXECUTIVES

TABLE 70. OKTA, INC.: COMPANY SNAPSHOT

TABLE 71. OKTA, INC.: SERVICE SEGMENTS

TABLE 72. OKTA, INC.: PRODUCT PORTFOLIO

TABLE 73. OKTA, INC.: KEY STRATERGIES

TABLE 74. TEAMVIEWER: KEY EXECUTIVES

TABLE 75. TEAMVIEWER: COMPANY SNAPSHOT

TABLE 76. TEAMVIEWER: SERVICE SEGMENTS

TABLE 77. TEAMVIEWER: PRODUCT PORTFOLIO

TABLE 78. TEAMVIEWER: KEY STRATERGIES

TABLE 79. PAGERDUTY: KEY EXECUTIVES

TABLE 80. PAGERDUTY: COMPANY SNAPSHOT

TABLE 81. PAGERDUTY: SERVICE SEGMENTS

TABLE 82. PAGERDUTY: PRODUCT PORTFOLIO

TABLE 83. PAGERDUTY: KEY STRATERGIES

TABLE 84. DYNATRACE LLC: KEY EXECUTIVES

TABLE 85. DYNATRACE LLC: COMPANY SNAPSHOT

TABLE 86. DYNATRACE LLC: PRODUCT SEGMENTS

TABLE 87. DYNATRACE LLC: PRODUCT PORTFOLIO

TABLE 88. DYNATRACE LLC: KEY STRATERGIES

TABLE 89. SAILPOINT TECHNOLOGIES INC.: KEY EXECUTIVES

TABLE 90. SAILPOINT TECHNOLOGIES INC.: COMPANY SNAPSHOT

TABLE 91. SAILPOINT TECHNOLOGIES INC.: SERVICE SEGMENTS

TABLE 92. SAILPOINT TECHNOLOGIES INC.: PRODUCT PORTFOLIO

TABLE 93. SAILPOINT TECHNOLOGIES INC.: KEY STRATERGIES

TABLE 94. XMATTERS, INC.,: KEY EXECUTIVES

TABLE 95. XMATTERS, INC.,: COMPANY SNAPSHOT

TABLE 96. XMATTERS, INC.,: SERVICE SEGMENTS

TABLE 97. XMATTERS, INC.,: PRODUCT PORTFOLIO

TABLE 98. XMATTERS, INC.,: KEY STRATERGIES

TABLE 99. TALKDESK, INC.: KEY EXECUTIVES

TABLE 100. TALKDESK, INC.: COMPANY SNAPSHOT

TABLE 101. TALKDESK, INC.: SERVICE SEGMENTS

TABLE 102. TALKDESK, INC.: PRODUCT PORTFOLIO

TABLE 103. TALKDESK, INC.: KEY STRATERGIES LIST OF FIGURES

FIGURE 01. SERVICENOW STORE APPS MARKET, 2021-2031

FIGURE 02. SEGMENTATION OF SERVICENOW STORE APPS MARKET, 2021-2031

FIGURE 03. TOP INVESTMENT POCKETS IN SERVICENOW STORE APPS MARKET (2022-2031)

FIGURE 04. LOW BARGAINING POWER OF SUPPLIERS

FIGURE 05. LOW BARGAINING POWER OF BUYERS

FIGURE 06. LOW THREAT OF SUBSTITUTES

FIGURE 07. LOW THREAT OF NEW ENTRANTS

FIGURE 08. LOW INTENSITY OF RIVALRY

FIGURE 09. DRIVERS, RESTRAINTS AND OPPORTUNITIES: GLOBALSERVICENOW STORE APPS MARKET

FIGURE 10. SERVICENOW STORE APPS MARKET, BY TYPE, 2021(%)

FIGURE 11. COMPARATIVE SHARE ANALYSIS OF SERVICENOW STORE APPS MARKET FOR CLOUD-BASED, BY COUNTRY 2021 AND 2031(%)

FIGURE 12. COMPARATIVE SHARE ANALYSIS OF SERVICENOW STORE APPS MARKET FOR WEB-BASED, BY COUNTRY 2021 AND 2031(%)

FIGURE 13. SERVICENOW STORE APPS MARKET, BY ENTERPRISES SIZE, 2021(%)

FIGURE 14. COMPARATIVE SHARE ANALYSIS OF SERVICENOW STORE APPS MARKET FOR LARGE ENTERPRISES, BY COUNTRY 2021 AND 2031(%)

FIGURE 15. COMPARATIVE SHARE ANALYSIS OF SERVICENOW STORE APPS MARKET FOR SMALL AND MEDIUM ENTERPRISES (SMES), BY COUNTRY 2021 AND 2031(%)

FIGURE 16. SERVICENOW STORE APPS MARKET BY REGION, 2021

FIGURE 17. U.S. SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 18. CANADA SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 19. UK SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 20. GERMANY SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 21. FRANCE SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 22. ITALY SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 23. SPAIN SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 24. REST OF EUROPE SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 25. CHINA SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 26. INDIA SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 27. JAPAN SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 28. AUSTRALIA SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 29. SOUTH KOREA SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 30. REST OF ASIA-PACIFIC SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 31. LATIN AMERICA SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 32. MIDDLE EAST SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 33. AFRICA SERVICENOW STORE APPS MARKET, 2021-2031 ($MILLION)

FIGURE 34. TOP WINNING STRATEGIES, BY YEAR

FIGURE 35. TOP WINNING STRATEGIES, BY DEVELOPMENT

FIGURE 36. TOP WINNING STRATEGIES, BY COMPANY

FIGURE 37. PRODUCT MAPPING OF TOP 10 PLAYERS

FIGURE 38. COMPETITIVE DASHBOARD

FIGURE 39. COMPETITIVE HEATMAP: SERVICENOW STORE APPS MARKET

FIGURE 40. TOP PLAYER POSITIONING, 2021

FIGURE 41. MICROSOFT CORPORATION: NET REVENUE, 2020-2022 ($MILLION)

FIGURE 42. MICROSOFT CORPORATION: RESEARCH & DEVELOPMENT EXPENDITURE, 2020-2022 ($MILLION)

FIGURE 43. MICROSOFT CORPORATION: REVENUE SHARE BY SEGMENT, 2022 (%)

FIGURE 44. MICROSOFT CORPORATION: REVENUE SHARE BY REGION, 2022 (%)

FIGURE 45. IBM CORPORATION: NET REVENUE, 2020-2022 ($MILLION)

FIGURE 46. IBM CORPORATION: REVENUE SHARE BY SEGMENT, 2022 (%)

FIGURE 47. IBM CORPORATION: REVENUE SHARE BY REGION, 2021 (%)

FIGURE 48. CISCO SYSTEMS INC.: NET REVENUE, 2019-2021 ($MILLION)

FIGURE 49. CISCO SYSTEMS INC.: RESEARCH & DEVELOPMENT EXPENDITURE, 2019-2021 ($MILLION)

FIGURE 50. CISCO SYSTEMS INC.: REVENUE SHARE BY SEGMENT, 2021 (%)

FIGURE 51. CISCO SYSTEMS INC.: REVENUE SHARE BY REGION, 2021 (%)

FIGURE 52. OKTA, INC.: RESEARCH & DEVELOPMENT EXPENDITURE, 2019-2021 ($MILLION)

FIGURE 53. OKTA, INC.: NET REVENUE, 2019-2021 ($MILLION)

FIGURE 54. OKTA, INC.: REVENUE SHARE BY SEGMENT, 2021 (%)

FIGURE 55. OKTA, INC.: REVENUE SHARE BY REGION, 2021 (%)

FIGURE 56. TEAMVIEWER: RESEARCH & DEVELOPMENT EXPENDITURE, 2019-2021 ($MILLION)

FIGURE 57. TEAMVIEWER: NET REVENUE, 2019-2021 ($MILLION)

FIGURE 58. TEAMVIEWER: REVENUE SHARE BY REGION, 2021 (%)

FIGURE 59. PAGERDUTY: RESEARCH & DEVELOPMENT EXPENDITURE, 2019-2021 ($MILLION)

FIGURE 60. PAGERDUTY: NET REVENUE, 2019-2021 ($MILLION)

FIGURE 61. PAGERDUTY: REVENUE SHARE BY REGION, 2021 (%)

FIGURE 62. DYNATRACE LLC: RESEARCH & DEVELOPMENT EXPENDITURE, 2019-2021 ($MILLION)

FIGURE 63. DYNATRACE LLC: NET REVENUE, 2019-2021 ($MILLION)

FIGURE 64. DYNATRACE LLC: REVENUE SHARE BY REGION, 2021 (%)

FIGURE 65. SAILPOINT TECHNOLOGIES INC.: RESEARCH & DEVELOPMENT EXPENDITURE, 2019-2021 ($MILLION)

FIGURE 66. SAILPOINT TECHNOLOGIES INC.: NET REVENUE, 2019-2021 ($MILLION)

FIGURE 67. SAILPOINT TECHNOLOGIES INC.: REVENUE SHARE BY REGION, 2021 (%