The intelligent virtual assistant market size was valued at USD 3,442 Billion in 2019, and is projected to reach USD 44,255 Billion by 2027, growing at a CAGR of 37.7% from 2020 to 2027. Key drivers of the intelligent virtual assistant market include the growing adoption in the BFSI industry. Intelligent virtual assistants are transforming the entire telecom industry which in turn will boost the growth of the market during the forecast period.
The gradual deployment for enhancing military systems and superior citizen services delivery will drive the demand of the market in the coming years.
The retail industry will push the market ahead in the forthcoming years.
Intelligent virtual assistants and chatbots will take patient engagement to the next level thereby fueling the growth of the intelligent virtual assistant market during the forecast period.
AI technology will improve the service capabilities of the hospitality industry in turn driving the expansion of the market in the subsequent years.
With advancements in vehicle functioning the need for personal assistants is huge. This will surge the growth of the market in the future.
Conversational AI is set to take on a prominent role in the media and entertainment space which will augment the growth of the market during the forecast period.
BFSI sector
The banking industry is going through rapid change with continuous technological advancements. Ai-powered IVAs or chatbots can support complex interactions by emulating human-to-human conversation through the ML algorithms that enable speech recognition and text-to-speech conversion. Frequent queries like where are the nearest ATM or branch, how do I change my net banking password, or block my stolen debit/credit card details can be answered efficiently by conversational AI thereby saving customers’ time and freeing the staff of handling routine operational questions. They can help with account balance checks and a quick view of all your online transactions. Moreover, virtual assistants can send out real-time alerts and important notifications regarding banking services and loan payments. Personal financial advice can be given quickly on spending, budgeting, and investing. It also enhances the response to fraud detection. Hence banks and other financial institutions are investing heavily into human-machine technology which in turn will boost the growth of the intelligent virtual assistant market during the forecast period.
IT and telecommunication
Customer satisfaction is an ongoing issue for telecom operators. The total volume of inbound queries is rising sharply due to the rapid penetration of the internet and smartphones. Personal assistants can help telecom companies to improve the efficiency of their customer service teams by automating repetitive tasks so that the staff can focus on employee training and other challenging work prospects. As digital transformation expands operators can benefit immensely through targeted sales and marketing campaigns. These factors will drive the growth of the intelligent virtual assistant market in the coming years.
Government and Defense
The military is gradually deploying Ai chatbots and assistants to help in scheduling critical operations and recruitment processes. The burden of remote operations can be reduced drastically. On the other hand, consumers dread the long waiting time over phone calls with a human representative of government agencies. This can be eliminated completely with AI-powered chatbots which automate the entire process and respond quickly to citizens’ routine questions. Moreover routine filing and submitting documents can be done entirely with the help of these virtual assistants. Moreover, with advanced analytics capabilities agents can monitor the patterns of service requests and modify their services accordingly thereby ensuring operational efficiency. This will fuel the demand for the intelligent virtual assistant market in the forthcoming years.
Retail
Ai-powered eCommerce chatbots can facilitate customer interaction with your brand 24/7. Cart abandonment is a recurring issue with online shoppers. The virtual assistant can keep sending regular prompts, notifications, and reminders to consumers to complete their purchases. Consumers now interact with retailers on multiple platforms. In order to convert qualified leads, chatbots or assistants can provide continuous involvement with different sections of the population on multiple channels. Voice-based assistants offer personalized recommendations, and context-based cross-selling and upselling opportunities. The seamless integration of humans with AI will transform the retail sector radically in turn driving the growth of the intelligent virtual assistant market during the forecast period.
Healthcare
The need for improving patient health outcomes at lower costs is an urgent need for the medical sector. Medical assistants can help healthcare professionals collect data on patient health data, demographic information, insurance details, finance, costing, etc. Patients can get quick real-time responses to their queries regarding their current condition. They navigate information related to discharge, diagnosis, prescription, follow-up, data health records, etc. mhealth apps come with integrated virtual assistant tools to help patients schedule their appointments, track health and fill up forms. These factors will boost the growth of the intelligent virtual assistant market in the upcoming years.
Traveling and hospitality
Hoteliers and front desk employees can delegate the routine query responses to virtual assistants. Customers can check the availability of rooms, book reservations, cab bookings, meal service requests, etc. traveling and logistics operations can be streamlined by assistants for vendors involved in the travel industry. Such factors will drive the growth of the intelligent virtual assistant market in the forthcoming years.
Automotive
With the advent of autonomous driving vehicles, the demand for virtual assistants will increase tremendously. These tools will act as your own personal aid in navigating complex driving situations. It will provide the user information regarding current road conditions, and directions to the nearby gas stations. It keeps track of the driver’s schedule providing real-time alerts so that the person can attend meetings on time. Moreover, it will direct drivers to open and economical parking spots. These will fuel the growth of the intelligent virtual assistant market in the subsequent years.
Media and Entertainment
Media companies can benefit immensely from AI-powered chatbots and virtual assistants. It can aid in the targeted advertisement, provide branded content and promote upcoming hit shows, events, or web series. Such factors will augment the growth of the intelligent virtual assistant market during the forecast period.
Based on the product, the chatbots segment will grow the highest in the intelligent virtual assistant market share during the forecast period due to the rapid pace of commercialization in several end-user industry verticals. However, the smart speakers' segment will grow the fastest in the coming year due to the advent of smart connected devices.
Based on technology, the text-to-speech segment will grow the highest in the intelligent virtual assistant market share. While the speech recognition segment will grow the fastest during the forecast period.
Based on the industry vertical, the BFSI segment will witness considerable growth in the intelligent virtual assistant market share due to rapid investments in AI technology. The healthcare segment will grow the fastest in the forthcoming years.
Based on region, North America is expected to maintain the lead in the intelligent virtual assistant market share due to the early adoption of technologies and the presence of key players. While Asia-pacific will grow the fastest at a CAGR of 40.9% due to emerging economies like China, and India adopting chatbots for catering to customer service.
By Product
By Technology
Text-to-Speech is projected as one of the most significant segments
By Industry Vertical
By Region
Key Market Players
|
Report Metric |
Details |
|
Report Name |
Intelligent Virtual Assistant Market |
|
Market size value in 2019 |
USD 3,442 Billion |
|
Revenue forecast in 2027 |
USD 44,255 Billion |
|
Growth Rate |
CAGR 37.7% |
|
Base year considered |
2019 |
|
Forecast Period |
2020-2027 |
|
By Product |
Chatbots and Smart Speakers |
|
By Technology |
Text-to-Speech, Speech Recognition, and Text-Based |
|
Report Coverage |
Revenue & volume forecast, company share, competitive landscape, growth factors, and trends |
|
Segments Covered |
By Type, Application, and Region |
|
Geographic Regions Covered |
North America, Europe, Asia Pacific, Latin America, Middle East & Africa |
Ans. The intelligent virtual assistant (IVA) market size was valued at USD 3,442 Billion in 2019, and is projected to reach USD 44,255 Billion by 2027, growing at a CAGR of 37.7% from 2020 to 2027.
Ans. The market players operating in the intelligent virtual assistant market analysis include Alphabet Inc., Amazon.com, Inc., Apple Inc., Artificial Solutions, EGain Corporation, International Business Machines Corporation, IPsoft Inc., Nuance Communications, Inc., Verint Systems Inc., and Samsung Electronics Co., Ltd.
Ans. Yes, the report includes a COVID-19 impact analysis. Also, it is further extended into every individual segment of the report.
CHAPTER 1:INTRODUCTION
1.1.REPORT DESCRIPTION
1.2.RESEARCH METHODOLOGY
1.2.1.Secondary research
1.2.2.Primary research
1.2.3.Analyst tools & models
CHAPTER 2:EXECUTIVE SUMMARY
2.1.KEY FINDINGS
2.1.1.Top impacting factors
2.1.2.Top investment pockets
2.2.CXO PERSPECTIVE
CHAPTER 3:MARKET OVERVIEW
3.1.MARKET DEFINITION AND SCOPE
3.2.PORTER’S FIVE FORCES ANALYSIS
3.2.1.Moderate -To-High bargaining power of suppliers
3.2.2.Low-To-High bargaining power of buyers
3.2.3.Low-To-High Threat of substitutes
3.2.4.Low threat of new entrants
3.2.5.Low-To-High competitive rivalry
3.3.VALUE CHAIN ANALYSIS
3.4.MARKET DYNAMICS
3.4.1.Drivers
3.4.1.1.Increase in demand for automation in customer service
3.4.1.2.Increasing smartphone penetration
3.4.2.Restraint
3.4.2.1.Reluctance to comprehend with accurate responses
3.4.3.Opportunities
3.4.3.1.Gesture recognition technology will add value to intelligent virtual assistants’ market
3.4.3.2.Multi-language support in IVAs will increase its intelligent virtual assistant market penetration
3.5.MARKET EVOLUTION/ INDUSTRY ROADMAP
3.6.IMPACT OF GOVERNMENT REGULATIONS ON THE GLOBAL INTELLIGENT VIRTUAL ASSISTANT MARKET
CHAPTER 4:INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT
4.1.OVERVIEW
4.2.CHATBOTS
4.2.1.Key market trends, growth factors, and opportunities
4.2.2.Market size and forecast, by region
4.2.3.Market analysis, by country
4.3.SMART SPEAKERS
4.3.1.Key market trends, growth factors, and opportunities
4.3.2.Market size and forecast, by region
4.3.3.Market analysis, by country
CHAPTER 5:INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY
5.1.OVERVIEW
5.2.TEXT-TO-SPEECH
5.2.1.Key market trends, growth factors, and opportunities
5.2.2.Market size and forecast, by region
5.2.3.Market analysis, by country
5.3.SPEECH RECOGNITION
5.3.1.Key market trends, growth factors, and opportunities
5.3.2.Market size and forecast, by region
5.3.3.Market analysis, by country
5.4.TEXT BASED
5.4.1.Key market trends, growth factors, and opportunities
5.4.2.Market size and forecast, by region
5.4.3.Market analysis, by country
CHAPTER 6:INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL
6.1.OVERVIEW
6.2.BFSI
6.2.1.Key market trends, growth factors, and opportunities
6.2.2.Market size and forecast, by region
6.2.3.Market analysis, by country
6.3.IT & TELECOMMUNICATIONS
6.3.1.Key market trends, growth factors, and opportunities
6.3.2.Market size and forecast, by region
6.3.3.Market analysis, by country
6.4.GOVERNMENT & DEFENSE
6.4.1.Key market trends, growth factors, and opportunities
6.4.2.Market size and forecast, by region
6.4.3.Market analysis, by country
6.5.RETAIL
6.5.1.Key market trends, growth factors, and opportunities
6.5.2.Market size and forecast, by region
6.5.3.Market analysis, by country
6.6.HEALTHCARE
6.6.1.Key market trends, growth factors, and opportunities
6.6.2.Market size and forecast, by region
6.6.3.Market analysis, by country
6.7.TRAVELLING & HOSPITALITY
6.7.1.Key market trends, growth factors, and opportunities
6.7.2.Market size and forecast, by region
6.7.3.Market analysis, by country
6.8.AUTOMOTIVE
6.8.1.Key market trends, growth factors, and opportunities
6.8.2.Market size and forecast, by region
6.8.3.Market analysis, by country
6.9.MEDIA & ENTERTAINMENT
6.9.1.Key market trends, growth factors, and opportunities
6.9.2.Market size and forecast, by region
6.9.3.Market analysis, by country
6.10.MANUFACTURING
6.10.1.Key market trends, growth factors, and opportunities
6.10.2.Market size and forecast, by region
6.10.3.Market analysis, by country
6.11.OTHERS
6.11.1.Key market trends, growth factors, and opportunities
6.11.2.Market size and forecast, by region
6.11.3.Market analysis, by country
CHAPTER 7:INTELLIGENT VIRTUAL ASSISTANT MARKET, BY REGION
7.1.OVERVIEW
7.2.NORTH AMERICA
7.2.1.Key market trends, growth factors and opportunities
7.2.2.Market size and forecast, by technology
7.2.3.Market size and forecast, by product
7.2.4.Market size and forecast, by industry vertical
7.2.5.Market analysis by country
7.2.5.1.U.S.
7.2.5.1.1.1.Market size and forecast, by technology
7.2.5.1.1.2.Market size and forecast, by product
7.2.5.1.1.3.Market size and forecast, by industry vertical
7.2.5.2.CANADA
7.2.5.2.1.1.Market size and forecast, by technology
7.2.5.2.1.2.Market size and forecast, by product
7.2.5.2.1.3.Market size and forecast, by industry vertical
7.3.EUROPE
7.3.1.Key market trends, growth factors and opportunities
7.3.2.Market size and forecast, by technology
7.3.3.Market size and forecast, by product
7.3.4.Market size and forecast, by industry vertical
7.3.5.Market analysis by country
7.3.5.1.GERMANY
7.3.5.1.1.1.Market size and forecast, by technology
7.3.5.1.1.2.Market size and forecast, by product
7.3.5.1.1.3.Market size and forecast, by industry vertical
7.3.5.2.FRANCE
7.3.5.2.1.1.Market size and forecast, by technology
7.3.5.2.1.2.Market size and forecast, by product
7.3.5.2.1.3.Market size and forecast, by industry vertical
7.3.5.3.UK
7.3.5.3.1.1.Market size and forecast, by technology
7.3.5.3.1.2.Market size and forecast, by product
7.3.5.3.1.3.Market size and forecast, by industry vertical
7.3.5.4.RUSSIA
7.3.5.4.1.1.Market size and forecast, by technology
7.3.5.4.1.2.Market size and forecast, by product
7.3.5.4.1.3.Market size and forecast, by industry vertical
7.3.5.5.ITALY
7.3.5.5.1.1.Market size and forecast, by technology
7.3.5.5.1.2.Market size and forecast, by product
7.3.5.5.1.3.Market size and forecast, by industry vertical
7.3.5.6.REST OF EUROPE
7.3.5.6.1.1.Market size and forecast, by technology
7.3.5.6.1.2.Market size and forecast, by product
7.3.5.6.1.3.Market size and forecast, by industry vertical
7.4.ASIA-PACIFIC
7.4.1.Key market trends, growth factors and opportunities
7.4.2.Market size and forecast, by technology
7.4.3.Market size and forecast, by product
7.4.4.Market size and forecast, by industry vertical
7.4.5.Market analysis by country
7.4.5.1.JAPAN
7.4.5.1.1.1.Market size and forecast, by technology
7.4.5.1.1.2.Market size and forecast, by product
7.4.5.1.1.3.Market size and forecast, by industry vertical
7.4.5.2.CHINA
7.4.5.2.1.1.Market size and forecast, by technology
7.4.5.2.1.2.Market size and forecast, by product
7.4.5.2.1.3.Market size and forecast, by industry vertical
7.4.5.3.AUSTRALIA
7.4.5.3.1.1.Market size and forecast, by technology
7.4.5.3.1.2.Market size and forecast, by product
7.4.5.3.1.3.Market size and forecast, by industry vertical
7.4.5.4.INDIA
7.4.5.4.1.1.Market size and forecast, by technology
7.4.5.4.1.2.Market size and forecast, by product
7.4.5.4.1.3.Market size and forecast, by industry vertical
7.4.5.5.SOUTH KOREA
7.4.5.5.1.1.Market size and forecast, by technology
7.4.5.5.1.2.Market size and forecast, by product
7.4.5.5.1.3.Market size and forecast, by industry vertical
7.4.5.6.REST OF ASIA-PACIFIC
7.4.5.6.1.1.Market size and forecast, by technology
7.4.5.6.1.2.Market size and forecast, by product
7.4.5.6.1.3.Market size and forecast, by industry vertical
7.5.LAMEA
7.5.1.Key market trends, growth factors and opportunities
7.5.2.Market size and forecast, by technology
7.5.3.Market size and forecast, by product
7.5.4.Market size and forecast, by industry vertical
7.5.5.Market analysis by country
7.5.5.1.LATIN AMERICA
7.5.5.1.1.1.Market size and forecast, by technology
7.5.5.1.1.2.Market size and forecast, by product
7.5.5.1.1.3.Market size and forecast, by industry vertical
7.5.5.2.MIDDLE EAST
7.5.5.2.1.1.Market size and forecast, by technology
7.5.5.2.1.2.Market size and forecast, by product
7.5.5.2.1.3.Market size and forecast, by industry vertical
7.5.5.3.AFRICA
7.5.5.3.1.1.Market size and forecast, by technology
7.5.5.3.1.2.Market size and forecast, by product
7.5.5.3.1.3.Market size and forecast, by industry vertical
CHAPTER 8:COMPETITIVE LANDSCAPE
8.1.KEY PLAYER POSITIONING ANALYSIS, 2019
8.2.TOP WINNING STRATEGIES
8.3.COMPETITIVE DASHBOARD
8.4.KEY DEVELOPMENTS
8.4.1.New product launches
8.4.2.Product development
8.4.3.Collaboration
8.4.4.Acquisition
8.4.5.Partnership
8.4.6.Business Expansion
CHAPTER 9:COMPANY PROFILES
9.1.ALPHABET INC.
9.1.1.Company overview
9.1.2.Key executives
9.1.3.Company snapshot
9.1.4.Operating business segments
9.1.5.Product portfolio
9.1.6.R&D expenditure
9.1.7.Business performance
9.1.8.Key strategic moves and developments
9.2.AMAZON.COM INC.
9.2.1.Company overview
9.2.2.Key executives
9.2.3.Company snapshot
9.2.4.Operating business segments
9.2.5.Product portfolio
9.2.6.Business performance
9.2.7.Key strategic moves and developments
9.3.APPLE INC.
9.3.1.Company overview
9.3.2.Key executives
9.3.3.Company snapshot
9.3.4.Operating business segments
9.3.5.Product portfolio
9.3.6.R&D expenditure
9.3.7.Business performance
9.3.8.Key strategic moves and developments
9.4.ARTIFICIAL SOLUTIONS
9.4.1.Company overview
9.4.2.Key executives
9.4.3.Company snapshot
9.4.4.Product portfolio
9.4.5.Business performance
9.4.6.Key strategic moves and developments
9.5.EGAIN CORPORATION
9.5.1.Company overview
9.5.2.Key executives
9.5.3.Company snapshot
9.5.4.Product portfolio
9.5.5.R&D expenditure
9.5.6.Business performance
9.5.7.Key strategic moves and developments
9.6.INTERNATIONAL BUSINESS MACHINES CORPORATION
9.6.1.Company overview
9.6.2.Key Executives
9.6.3.Company snapshot
9.6.4.Operating business segments
9.6.5.Product portfolio
9.6.6.R&D expenditure
9.6.7.Business performance
9.6.8.Key strategic moves and developments
9.7.IPSOFT INC.
9.7.1.Company overview
9.7.2.Key Executives
9.7.3.Company snapshot
9.7.4.Product portfolio
9.7.5.Key strategic moves and developments
9.8.NUANCE COMMUNICATIONS, INC.
9.8.1.Company overview
9.8.2.Key executives
9.8.3.Company snapshot
9.8.4.Operating business segments
9.8.5.Product portfolio
9.8.6.R&D expenditure
9.8.7.Business performance
9.8.8.Key strategic moves and developments
9.9.VERINT SYSTEMS INC.
9.9.1.Company overview
9.9.2.Key Executives
9.9.3.Company snapshot
9.9.4.Operating business segments
9.9.5.Product portfolio
9.9.6.R&D expenditure
9.9.7.Business performance
9.9.8.Key strategic moves and developments
9.10.SAMSUNG ELECTRONICS CO., LTD.
9.10.1.Company overview
9.10.2.Key Executives
9.10.3.Company snapshot
9.10.4.Operating business segments
9.10.5.Product portfolio
9.10.6.R&D expenditure
9.10.7.Business performance
9.10.8.Key strategic moves and developments
LIST OF TABLES
TABLE 01.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT 2019–2027 ($MILLION)
TABLE 02.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR CHATBOTS, BY REGION, 2019–2027 ($MILLION)
TABLE 03.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR SMART SPEAKERS, BY REGION, 2019–2027 ($MILLION)
TABLE 04.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY 2019–2027 ($MILLION)
TABLE 05.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR TEXT-TO-SPEECH, BY REGION, 2019–2027 ($MILLION)
TABLE 06.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR SPEECH RECOGNITION, BY REGION, 2019–2027 ($MILLION)
TABLE 07.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR TEXT BASED, BY REGION, 2019–2027 ($MILLION)
TABLE 08.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 09.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR BFSI, BY REGION, 2019–2027 ($MILLION)
TABLE 10.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR IT & TELECOMMUNICATIONS, BY REGION, 2019–2027 ($MILLION)
TABLE 11.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR GOVERNMENT & DEFENSE, BY REGION, 2019–2027 ($MILLION)
TABLE 12.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR RETAIL, BY REGION, 2019–2027 ($MILLION)
TABLE 13.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR HEALTHCARE, BY REGION, 2019–2027 ($MILLION)
TABLE 14.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR TRAVELLING & HOSPITALITY, BY REGION, 2019–2027 ($MILLION)
TABLE 15.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR AUTOMOTIVE, BY REGION, 2019–2027 ($MILLION)
TABLE 16.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR MEDIA & ENTERTAINMENT, BY REGION, 2019–2027 ($MILLION)
TABLE 17.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR MANUFACTURING, BY REGION, 2019–2027 ($MILLION)
TABLE 18.INTELLIGENT VIRTUAL ASSISTANT MARKET FOR OTHERS, BY REGION, 2019–2027 ($MILLION)
TABLE 19.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY REGION, 2019–2027 ($MILLION)
TABLE 20.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY REGION, 2019–2027 ($MILLION)
TABLE 21.NORTH AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 22.NORTH AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 23.NORTH AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 24.NORTH AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 25.U.S. INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 26.U.S. INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 27.U.S. INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 28.CANADA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 29.CANADA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 30.CANADA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 31.EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 32.EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 33.EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 34.EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 35.GERMANY INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 36.GERMANY INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 37.GERMANY INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 38.FRANCE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 39.FRANCE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 40.FRANCE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 41.UK INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 42.UK INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 43.UK INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 44.RUSSIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 45.RUSSIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 46.RUSSIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 47.ITALY INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 48.ITALY INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 49.ITALY INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 50.REST OF EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 51.REST OF EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 52.REST OF EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 53.ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 54.ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 55.ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 56.ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 57.JAPAN INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 58.JAPAN INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 59.JAPAN INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 60.CHINA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 61.CHINA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 62.CHINA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 63.AUSTRALIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 64.AUSTRALIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 65.AUSTRALIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 66.INDIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 67.INDIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 68.INDIA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 69.SOUTH KOREA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 70.SOUTH KOREA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 71.SOUTH KOREA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 72.REST OF ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 73.REST OF ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 74.REST OF ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 75.LAMEA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 76.LAMEA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 77.LAMEA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 78.LATIN AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 79.LATIN AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 80.LATIN AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 81.MIDDLE EAST INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 82.MIDDLE EAST INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 83.MIDDLE EAST INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 84.AFRICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019-2027 ($MILLION)
TABLE 85.AFRICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019-2027 ($MILLION)
TABLE 86.AFRICA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019-2027 ($MILLION)
TABLE 87.KEY NEW PRODUCT LAUNCHES (2018-2020)
TABLE 88.PRODUCTDEVELOPMENT (2018-2020)
TABLE 89.COLLABORATION (2018-2020)
TABLE 90.ACQUISTION (2018-2020)
TABLE 91.PARTNERSHIP (2018-2020)
TABLE 92.BUSINESS EXPANSION (2018-2020)
TABLE 93.ALPHABET INC.: KEY EXECUTIVES
TABLE 94.ALPHABET INC.: COMPANY SNAPSHOT
TABLE 95.ALPHABET INC.: OPERATING SEGMENTS
TABLE 96.ALPHABET INC.: PRODUCT PORTFOLIO
TABLE 97.AMAZON.COM INC.: KEY EXECUTIVES
TABLE 98.AMAZON.COM INC.: COMPANY SNAPSHOT
TABLE 99.AMAZON.COM INC.: OPERATING SEGMENTS
TABLE 100.AMAZON.COM INC.: PRODUCT PORTFOLIO
TABLE 101.APPLE INC.: KEY EXECUTIVES
TABLE 102.APPLE INC.: COMPANY SNAPSHOT
TABLE 103.APPLE INC.: PRODUCT CATEGORIES
TABLE 104.APPLE INC.: PRODUCT PORTFOLIO
TABLE 105.ARTIFICIAL SOLUTIONS: KEY EXECUTIVES
TABLE 106.ARTIFICIAL SOLUTIONS: COMPANY SNAPSHOT
TABLE 107.ARTIFICIAL SOLUTIONS: PRODUCT PORTFOLIO
TABLE 108.EGAIN CORPORATION: KEY EXECUTIVES
TABLE 109.EGAIN CORPORATION: COMPANY SNAPSHOT
TABLE 110.EGAIN CORPORATION: PRODUCT PORTFOLIO
TABLE 111.INTERNATIONAL BUSINESS MACHINES CORPORATION: KEY EXECUTIVES
TABLE 112.INTERNATIONAL BUSINESS MACHINES CORPORATION: COMPANY SNAPSHOT
TABLE 113.INTERNATIONAL BUSINESS MACHINES CORPORATION: OPERATING SEGMENTS
TABLE 114.INTERNATIONAL BUSINESS MACHINES CORPORATION: PRODUCT PORTFOLIO
TABLE 115.IPSOFT INC.: KEY EXECUTIVES
TABLE 116.IPSOFT INC.: COMPANY SNAPSHOT
TABLE 117.IPSOFT INC.: PRODUCT PORTFOLIO
TABLE 118.NUANCE COMMUNICATIONS, INC.: KEY EXECUTIVES
TABLE 119.NUANCE COMMUNICATIONS, INC.: COMPANY SNAPSHOT
TABLE 120.NUANCE COMMUNICATIONS, INC.: OPERATING SEGMENTS
TABLE 121.NUANCE COMMUNICATIONS, INC.: PRODUCT PORTFOLIO
TABLE 122.NUANCE COMMUNICATIONS, INC.: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 123.VERINT SYSTEMS INC.: KEY EXECUTIVES
TABLE 124.VERINT SYSTEMS INC.: COMPANY SNAPSHOT
TABLE 125.VERINT SYSTEMS INC: OPERATING SEGMENTS
TABLE 126.VERINT SYSTEMS INC.: PRODUCT PORTFOLIO
TABLE 127.SAMSUNG ELECTRONICS CO., LTD.: KEY EXECUTIVES
TABLE 128.SAMSUNG ELECTRONICS CO., LTD.: COMPANY SNAPSHOT
TABLE 129.SAMSUNG ELECTRONICS CO., LTD.: OPERATING SEGMENTS
TABLE 130.SAMSUNG ELECTRONICS CO., LTD.: PRODUCT PORTFOLIO
LIST OF FIGURES
FIGURE 01.KEY MARKET SEGMENTS
FIGURE 02.INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019–2027
FIGURE 03.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY COUNTRY, 2019-2027
FIGURE 04.TOP IMPACTING FACTORS
FIGURE 05.TOP INVESTMENT POCKETS
FIGURE 06.MODERATE -TO-HIGH BARGAINING POWER OF SUPPLIERS
FIGURE 07.LOW-TO-HIGH BARGAINING POWER OF BUYERS
FIGURE 08.LOW-TO-HIGH THREAT OF SUBSTITUTES
FIGURE 09.LOW THREAT OF NEW ENTRANTS
FIGURE 10.LOW-TO-HIGH COMPETITIVE RIVALRY
FIGURE 11.VALUE CHAIN OF CLOUD COMPUTING SERVICES MARKET
FIGURE 12.MARKET DYNAMICS: GLOBAL INTELLIGENT VIRTUAL ASSISTANT MARKET
FIGURE 13.INDUSTRY ROADMAP OF GLOBAL INTELLIGENT VIRTUAL ASSISTANT MARKET
FIGURE 14.IMPACT OF GOVERNMENT & DEFENSE REGULATIONS ON THE GLOBAL INTELLIGENT VIRTUAL ASSISTANT MARKET
FIGURE 15.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY PRODUCT, 2019–2027 ($MILLION)
FIGURE 16.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR CHATBOTS, BY COUNTRY, 2019 & 2027 (%)
FIGURE 17.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR SMART SPEAKERS, BY COUNTRY, 2019 & 2027 (%)
FIGURE 18.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY, 2019–2027 ($MILLION)
FIGURE 19.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR TEXT-TO-SPEECH, BY COUNTRY, 2019 & 2027 (%)
FIGURE 20.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR SPEECH RECOGNITION, BY COUNTRY, 2019 & 2027 (%)
FIGURE 21.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR TEXT BASED, BY COUNTRY, 2019 & 2027 (%)
FIGURE 22.INTELLIGENT VIRTUAL ASSISTANT MARKET, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
FIGURE 23.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR BFSI, BY COUNTRY, 2019 & 2027 (%)
FIGURE 24.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR IT & TELECOMMUNICATIONS, BY COUNTRY, 2019 & 2027 (%)
FIGURE 25.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR GOVERNMENT & DEFENSE, BY COUNTRY, 2019 & 2027 (%)
FIGURE 26.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR RETAIL, BY COUNTRY, 2019 & 2027 (%)
FIGURE 27.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR HEALTHCARE, BY COUNTRY, 2019 & 2027 (%)
FIGURE 28.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR TRAVELLING & HOSPITALITY, BY COUNTRY, 2019 & 2027 (%)
FIGURE 29.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR AUTOMOTIVE, BY COUNTRY, 2019 & 2027 (%)
FIGURE 30.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR MEDIA & ENTERTAINMENT, BY COUNTRY, 2019 & 2027 (%)
FIGURE 31.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR MANUFACTURING, BY COUNTRY, 2019 & 2027 (%)
FIGURE 32.COMPARATIVE SHARE ANALYSIS OF INTELLIGENT VIRTUAL ASSISTANT MARKET FOR OTHERS, BY COUNTRY, 2019 & 2027 (%)
FIGURE 33.U.S. INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 34.CANADA INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 35.GERMANY INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 36.FRANCE INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 37.UK INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 38.RUSSIA INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 39.ITALY INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 40.REST OF EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 41.JAPAN INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 42.CHINA INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 43.AUSTRALIA INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 44.INDIA INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 45.SOUTH KOREA INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 46.REST OF ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 47.LAMEA INTELLIGENT VIRTUAL ASSISTANT MARKET, BY COUNTRY, 2019-2027 ($MILLION)
FIGURE 48.LATIN AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 49.MIDDLE EAST INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 50.AFRICA INTELLIGENT VIRTUAL ASSISTANT MARKET, 2019-2027 ($MILLION)
FIGURE 51.KEY PLAYER POSITIONING ANLYSIS: GLOBAL INTELLIGENT VIRTUAL ASSISTANT MARKET
FIGURE 52.TOP WINNING STRATEGIES, BY YEAR, 2017-2020
FIGURE 53.TOP WINNING STRATEGIES, BY DEVELOPMENT, 2017-2020
FIGURE 54.TOP WINNING STRATEGIES, BY COMPANY, 2018-2020
FIGURE 55.COMPETITIVE DASHBOARD
FIGURE 56.COMPETITIVE DASHBOARD
FIGURE 57.COMPETITIVE HEATMAP OF KEY PLAYERS
FIGURE 58.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 59.ALPHABET INC.: REVENUE, 2017–2019 ($MILLION)
FIGURE 60.ALPHABET INC.: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 61.ALPHABET INC.: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 62.AMAZON.COM, INC.: REVENUE, 2017–2019 ($MILLION)
FIGURE 63.AMAZON.COM, INC.: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 64.AMAZON.COM, INC.: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 65.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 66.APPLE INC.: REVENUE, 2017–2019 ($MILLION)
FIGURE 67.APPLE INC.: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 68.APPLE INC.: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 69.ARTIFICIAL SOLUTIONS: REVENUE, 2016–2018 ($MILLION)
FIGURE 70.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 71.EGAIN CORPORATION: REVENUE, 2017–2019 ($MILLION)
FIGURE 72.EGAIN CORPORATION: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 73.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 74.INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE, 2017–2019 ($MILLION)
FIGURE 75.INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 76.INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 77.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 78.NUANCE COMMUNICATIONS, INC.: REVENUE, 2017–2019 ($MILLION)
FIGURE 79.NUANCE COMMUNICATIONS, INC.: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 80.NUANCE COMMUNICATIONS, INC.: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 81.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 82.VERINT SYSTEMS INC: REVENUE, 2017–2019 ($MILLION)
FIGURE 83.VERINT SYSTEMS INC: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 84.VERINT SYSTEMS INC: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 85.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 86.SAMSUNG ELECTRONICS CO., LTD.: REVENUE, 2017–2019 ($MILLION)
FIGURE 87.SAMSUNG ELECTRONICS CO., LTD.: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 88.SAMSUNG ELECTRONICS CO., LTD.: REVENUE SHARE BY REGION, 2019 (%)
$5540
$6654
$9280
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