Europe Debt Collection Software Market by Component (Software and Services), Deployment (Cloud and On-premise), Organization Size (Small & Medium Enterprises and Large Enterprises), and End User: Opportunity Analysis and Industry Forecast, 2020–2027

The Europe debt collection software market size was valued at $961.27 million in 2019 and is projected to reach $2.23 billion by 2027, growing at a CAGR of 11.1% from 2020 to 2027. The impact of COVID-19 pandemic has led to the higher demand of debt collection software among financial institutions and collection agencies, due to the shutdowns of their physical branches and rise in need of these software to optimize debt collections.

Debt collection, which is also known as Accounts Receivables Management (ARM) software, automates the debt collection process and provides real-time information of debtor portfolios to the collectors. It supports the needs of agencies & lenders by providing business compliance assurance, process automation, suitable payment plans, transaction management, and other features. Furthermore, a debt collection software can be on-premises or on cloud depending upon the convenience of organizations.

Increased demand for controlling & automating debt, improving recovery process, enhancing productivity in debt collections are the factors driving the Europe debt collection software market growth. Moreover, rise in Omni channel debt collection services which provides customers with personalization services for preferred payment options are other factors fueling the growth of the market in the region. In addition, factors such as reducing bad debts improving cash flows while optimizing collection costs are enhancing the growth of the Europe debt collection software market.

However, difficulties in tracking & reconciling of accounts and high implementation cost of the debt collection software are some of factors limiting the growth in the region. On the contrary, increasing advance technologies, rise in demand for mobile applications that provides hassle-free operations, and implementation of artificial intelligence (AI) technology are some of the factors, which are expected to create lucrative opportunity for the Europe debt collection software market in the upcoming years.

Based on component, the software segment dominated the Europe debt collection software industry in 2019 and is projected to maintain its dominance during the forecast period. As it represents the complete debt recovery program’s data set and operative plans, including the application programming interface (API). Moreover, it consists of debt analyzer, report printing functions, and others, which therefore propelling the growth of software segment in the region.

The report focuses on the growth prospects, restraints, and trends of the Europe debt collection software market analysis. The study provides Porter’s five forces analysis to understand the impact of various factors such as bargaining power of suppliers, competitive intensity of competitors, threat of new entrants, threat of substitutes, and bargaining power of buyers on the Europe debt collection software market.

The Europe debt collection software market is segmented based on component, deployment, organization size, end user, and country. In terms of component, it is bifurcated into software and services. Based on deployment, the market is divided into cloud and on-premise. On the basis of organization size, it is segmented into small & medium enterprises and large enterprises. Based on end user, the market is segmented into institutions, collection agencies, and others. Country wise, it is analyzed across Germany, France, UK, Italy, Russia, Spain, the Netherlands, and Rest of Europe.

The report analyses the profiles of key players operating in the market Chetu Inc., Codix, Experian Information Solutions, Inc., Fair Isaac Corporation, Ferber-Software GmbH, Nucleus Software Exports Ltd., Pegasystems Inc., Temenos, Headquarters SA, TietoEVRY, and TransUnion LLC. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.

Key players operating in the market are having significant impact of the COVID-19 outbreak, which are witnessing increased growth rate in their revenue. Due to several lockdowns & business shutdowns, borrowers & lenders have largely engaged into debt transactions, resulting in huge demand & needs toward maintenance of debt collection record & processes. Thus, with these increased debts during the pandemic situation, demand for debt collection software is continuing to rise and is expected to maintain its dominance during the forecast period.

Debt collection software helps in focusing on value adding activities such as communication with customers, settling disputes, and requesting for payments by automating the regular activities. Therefore, with these advancements provided by the software, increase in need to save the time required for administrative duties, improvement in cash flow, and reduction in bad debts drives the growth of the European debt collection software market. Moreover, the need for optimizing collections while considering external sources such as consumption data, future rates, climate zones, and others, which might prevent or slow down the payment in the future is therefore fueling the market growth in the region.

Introduction of analytics in debt collection

The rise in technologies and introduction of analytics enables segmentation of customers into identical groups based on their attributes and formulates customized debt management & advisory policies in the market. Moreover, it clubs various techniques such as data mining, machine learning, artificial intelligence, and statistical modelling in order to improve debt collection process. Furthermore, analytics helps to acquire the most pertinent information about debtors. Information such as demographic data and behavioral aspects in terms of time at which a debtor will respond to a call makes a huge difference for success of debt collection. Thus, the introduction of analytics in debt collection is expected to be opportunistic to the European debt collection software market.

TABLE OF CONTENT

CHAPTER 1: INTRODUCTION

1.1.REPORT DESCRIPTION
1.2.KEY MARKET SEGMENTS
1.3.KEY BENEFITS
1.4.RESEARCH METHODOLOGY

1.4.1.Primary research
1.4.2.Secondary research
1.4.3.Analyst tools and models

CHAPTER 2:EXECUTIVE SUMMARY

2.1.CXO PERSPECTIVE

CHAPTER 3:MARKET LANDSCAPE

3.1.MARKET DEFINITION AND SCOPE
3.2.KEY FINDINGS
3.2.1.Top investment pockets
3.2.2.Top winning strategies
3.3.PORTER'S FIVE FORCES ANALYSIS

3.3.1.Bargaining power of suppliers
3.3.2.Threat of new entrants
3.3.3.Threat of substitutes
3.3.4.Competitive rivalry
3.3.5.Bargaining power among buyers

3.4.MARKET SHARE ANALYSIS/TOP PLAYER POSITIONING
3.5.MARKET DYNAMICS

3.5.1. Drivers
3.5.2. Restraints
3.5.3. Opportunities

3.6.COVID-19 IMPACT ANALYSIS ON EUROPE DEBT COLLECTION SOFTWARE

3.6.1.Impact on Europe debt collection software market size 
3.6.2.Change in consumer trends, preferences, and budget impact due to COVID-19
3.6.3.Framework for solving market challenges faced by debt collection software providers 
3.6.4.Economic impact on debt collection software providers
3.6.5.Key player strategies to tackle negative impact in the industry
3.6.6.Opportunity analysis for debt collection software providers

CHAPTER 4:EUROPE DEBT COLLECTION SOFTWARE MARKET BY COMPONENT 

4.1.OVERVIEW
4.2. SOFTWARE

4.2.1.Key market trends, Growth factors and opportunities
4.2.2.Market size and forecast 
4.2.3.Market analysis by country

4.3. SERVICES

4.3.1.Key market trends, Growth factors and opportunities
4.3.2.Market size and forecast 
4.3.3.Market analysis by country

CHAPTER 5:EUROPE DEBT COLLECTION SOFTWARE MARKET BY ORGANIZATION SIZE

5.1.OVERVIEW
5.2. SMALL & MEDIUM ENTERPRISES

5.2.1.Key market trends, Growth factors and opportunities
5.2.2.Market size and forecast 
5.2.3.Market analysis by country

5.3. LARGE ENTERPRISES  

5.3.1.Key market trends, Growth factors and opportunities
5.3.2.Market size and forecast 
5.3.3.Market analysis by country

CHAPTER 6:EUROPE DEBT COLLECTION SOFTWARE MARKET BY END USER

6.1.OVERVIEW
6.2. INSTITUTIONS

6.2.1.Key market trends, Growth factors and opportunities
6.2.2.Market size and forecast 
6.2.3.Market analysis by country

6.3. COLLECTION AGENCIES

6.3.1.Key market trends, Growth factors and opportunities
6.3.2.Market size and forecast 
 6.3.3.Market analysis by country

6.4. OTHERS

6.4.1.Key market trends, Growth factors and opportunities
6.4.2.Market size and forecast 
6.4.3.Market analysis by country

CHAPTER 7: EUROPE DEBT COLLECTION SOFTWARE MARKET BY COUNTRY

7.1.OVERVIEW
7.2.GERMANY DEBT COLLECTION SOFTWARE MARKET

7.2.1.Key market trends, growth factors and opportunities
7.2.2.Market size and forecast by Component 
7.2.3.Market size and forecast by Organization Size
7.2.4.Market size and forecast by End User

7.3.FRANCE DEBT COLLECTION SOFTWARE MARKET

7.3.1.Key market trends, growth factors and opportunities
7.3.2.Market size and forecast by Component 
7.3.3.Market size and forecast by Organization Size
7.3.4.Market size and forecast by End User

7.4.UK DEBT COLLECTION SOFTWARE MARKET

7.4.1.Key market trends, growth factors and opportunities
7.4.2.Market size and forecast by Component 
7.4.3.Market size and forecast by Organization Size
7.4.4.Market size and forecast by End User

7.5.ITALY DEBT COLLECTION SOFTWARE MARKET

7.5.1.Key market trends, growth factors and opportunities
7.5.2.Market size and forecast by Component 
7.5.3.Market size and forecast by Organization Size
7.5.4.Market size and forecast by End User

7.6.SPAIN DEBT COLLECTION SOFTWARE MARKET

7.6.1.Key market trends, growth factors and opportunities
7.6.2.Market size and forecast by Component 
7.6.3.Market size and forecast by Organization Size
7.6.4.Market size and forecast by End User

7.7.NETHERLANDS DEBT COLLECTION SOFTWARE MARKET

7.7.1.Key market trends, growth factors and opportunities
7.7.2.Market size and forecast by Component 
7.7.3.Market size and forecast by Organization Size
7.7.4.Market size and forecast by End User

7.8.RUSSIA DEBT COLLECTION SOFTWARE MARKET

7.8.1.Key market trends, growth factors and opportunities
7.8.2.Market size and forecast by Component 
7.8.3.Market size and forecast by Organization Size
7.8.4.Market size and forecast by End User

7.9.REST OF EUROPE DEBT COLLECTION SOFTWARE MARKET

7.9.1.Key market trends, growth factors and opportunities
7.9.2.Market size and forecast by Component 
7.9.3.Market size and forecast by Organization Size
7.9.4.Market size and forecast by End User

CHAPTER 8:COMPANY PROFILES

8.1. CHETU INC. 

8.1.1.Company overview
8.1.2.Business performance
8.1.3.Key strategic moves and developments

8.2.CODIX  

8.2.1.Company overview
8.2.2.Business performance
8.2.3.Key strategic moves and developments

8.3.EXPERIAN INFORMATION SOLUTIONS, INC. 

8.3.1.Company overview
8.3.2.Business performance
8.3.3.Key strategic moves and developments

8.4.FAIR ISAAC CORPORATION 

8.4.1.Company overview
8.4.2.Business performance
8.4.3.Key strategic moves and developments

8.5.FERBER-SOFTWARE GMBH 

8.5.1.Company overview
8.5.2.Business performance
8.5.3.Key strategic moves and developments

8.6.NUCLEUS SOFTWARE EXPORTS LTD. 

8.6.1.Company overview
8.6.2.Business performance
8.6.3.Key strategic moves and developments

8.7.PEGASYSTEMS INC.  

8.7.1.Company overview
8.7.2.Business performance
8.7.3.Key strategic moves and developments

8.8.TEMENOS HEADQUARTERS SA 

8.8.1.Company overview
8.8.2.Business performance
8.8.3.Key strategic moves and developments

8.9.TIETOEVRY 

8.9.1.Company overview
8.9.2.Business performance
8.9.3.Key strategic moves and developments

8.10.TRANSUNION LLC

8.10.1.Company overview
8.10.2.Business performance
8.10.3.Key strategic moves and developments

LIST OF TABLES & FIGURES

TABLE 1.EUROPE DEBT COLLECTION SOFTWARE MARKET, BY COMPONENT  2019-2027 ($MILLION)
TABLE 2.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR SOFTWARE, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 3.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR SERVICES, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 4.EUROPE DEBT COLLECTION SOFTWARE MARKET, BY ORGANIZATION SIZE 2019-2027 ($MILLION)
TABLE 5.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR SMALL & MEDIUM ENTERPRISES, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 6.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR LARGE ENTERPRISES, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 7.EUROPE DEBT COLLECTION SOFTWARE MARKET, BY END USER 2019-2027 ($MILLION)
TABLE 8.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR INSTITUTIONS, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 9.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR COLLECTION AGENCIES, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 10.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR OTHERS, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 11.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 12.EUROPE DEBT COLLECTION SOFTWARE, BY COMPONENT  2019-2027 ($MILLION)
TABLE 13.EUROPE DEBT COLLECTION SOFTWARE, BY ORGANIZATION SIZE 2019-2027 ($MILLION)
TABLE 14.EUROPE DEBT COLLECTION SOFTWARE, BY END USER 2019-2027 ($MILLION)
TABLE 15.EUROPE DEBT COLLECTION SOFTWARE, BY COUNTRY, 2019-2027 ($MILLION)
TABLE 16.CHETU INC.: COMPANY SNAPSHOT
TABLE 17.CHETU INC.: OPERATING SEGMENTS
TABLE 18.CODIX: COMPANY SNAPSHOT
TABLE 19.CODIX: OPERATING SEGMENTS
TABLE 20.EXPERIAN INFORMATION SOLUTIONS, INC.: COMPANY SNAPSHOT
TABLE 21.EXPERIAN INFORMATION SOLUTIONS, INC.: OPERATING SEGMENTS
TABLE 22.FAIR ISAAC CORPORATION: COMPANY SNAPSHOT
TABLE 23.FAIR ISAAC CORPORATION: OPERATING SEGMENTS
TABLE 24.FERBER-SOFTWARE GMBH: COMPANY SNAPSHOT
TABLE 25.FERBER-SOFTWARE GMBH: OPERATING SEGMENTS
TABLE 26.NUCLEUS SOFTWARE EXPORTS LTD.: COMPANY SNAPSHOT
TABLE 27.NUCLEUS SOFTWARE EXPORTS LTD.: OPERATING SEGMENTS
TABLE 28.PEGASYSTEMS INC.: COMPANY SNAPSHOT
TABLE 29.PEGASYSTEMS INC.: OPERATING SEGMENTS
TABLE 30.TEMENOS HEADQUARTERS SA: COMPANY SNAPSHOT
TABLE 31.TEMENOS HEADQUARTERS SA: OPERATING SEGMENTS
TABLE 32.TIETOEVRY: COMPANY SNAPSHOT
TABLE 33.TIETOEVRY: OPERATING SEGMENTS
TABLE 34.TRANSUNION LLC: COMPANY SNAPSHOT
TABLE 35.TRANSUNION LLC: OPERATING SEGMENTS

LIST OF FIGURES

FIGURE 1.EUROPE DEBT COLLECTION SOFTWARE MARKET SEGMENTATION
FIGURE 2.TOP INVESTMENT POCKET
FIGURE 3.TOP WINNING STRATEGIES (%)
FIGURE 4.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR SOFTWARE, 2019-2027 ($MILLION)
FIGURE 5.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR SERVICES, 2019-2027 ($MILLION)
FIGURE 6.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR SMALL & MEDIUM ENTERPRISES, 2019-2027 ($MILLION)
FIGURE 7.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR LARGE ENTERPRISES, 2019-2027 ($MILLION)
FIGURE 8.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR INSTITUTIONS, 2019-2027 ($MILLION)
FIGURE 9.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR COLLECTION AGENCIES, 2019-2027 ($MILLION)
FIGURE 10.EUROPE DEBT COLLECTION SOFTWARE MARKET FOR OTHERS, 2019-2027 ($MILLION)
FIGURE 11.EUROPE DEBT COLLECTION SOFTWARE, BY COUNTRY, 2019 (%)
FIGURE 12.GERMANY DEBT COLLECTION SOFTWARE MARKET, 2019-2027 ($MILLION)
FIGURE 13.FRANCE DEBT COLLECTION SOFTWARE MARKET, 2019-2027 ($MILLION)
FIGURE 14.UK DEBT COLLECTION SOFTWARE MARKET, 2019-2027 ($MILLION)
FIGURE 15.ITALY DEBT COLLECTION SOFTWARE MARKET, 2019-2027 ($MILLION)
FIGURE 16.SPAIN DEBT COLLECTION SOFTWARE MARKET, 2019-2027 ($MILLION)
FIGURE 17.NETHERLANDS DEBT COLLECTION SOFTWARE MARKET, 2019-2027 ($MILLION)
FIGURE 18.RUSSIA DEBT COLLECTION SOFTWARE MARKET, 2019-2027 ($MILLION)
FIGURE 19.REST OF EUROPE DEBT COLLECTION SOFTWARE MARKET, 2019-2027 ($MILLION)