List of Tables
Table 1. Global Conversation Intelligence Platform and Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of On-premise
Table 3. Key Players of Cloud-based
Table 4. Global Conversation Intelligence Platform and Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Conversation Intelligence Platform and Software Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Conversation Intelligence Platform and Software Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Conversation Intelligence Platform and Software Market Share by Region (2020-2025)
Table 8. Global Conversation Intelligence Platform and Software Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Conversation Intelligence Platform and Software Market Share by Region (2026-2031)
Table 10. Conversation Intelligence Platform and Software Market Trends
Table 11. Conversation Intelligence Platform and Software Market Drivers
Table 12. Conversation Intelligence Platform and Software Market Challenges
Table 13. Conversation Intelligence Platform and Software Market Restraints
Table 14. Global Conversation Intelligence Platform and Software Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Conversation Intelligence Platform and Software Market Share by Players (2020-2025)
Table 16. Global Top Conversation Intelligence Platform and Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversation Intelligence Platform and Software as of 2024)
Table 17. Ranking of Global Top Conversation Intelligence Platform and Software Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Conversation Intelligence Platform and Software Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Conversation Intelligence Platform and Software, Headquarters and Area Served
Table 20. Global Key Players of Conversation Intelligence Platform and Software, Product and Application
Table 21. Global Key Players of Conversation Intelligence Platform and Software, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Conversation Intelligence Platform and Software Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Conversation Intelligence Platform and Software Revenue Market Share by Type (2020-2025)
Table 25. Global Conversation Intelligence Platform and Software Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Conversation Intelligence Platform and Software Revenue Market Share by Type (2026-2031)
Table 27. Global Conversation Intelligence Platform and Software Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Conversation Intelligence Platform and Software Revenue Market Share by Application (2020-2025)
Table 29. Global Conversation Intelligence Platform and Software Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Conversation Intelligence Platform and Software Revenue Market Share by Application (2026-2031)
Table 31. North America Conversation Intelligence Platform and Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Conversation Intelligence Platform and Software Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Conversation Intelligence Platform and Software Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Conversation Intelligence Platform and Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Conversation Intelligence Platform and Software Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Conversation Intelligence Platform and Software Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Conversation Intelligence Platform and Software Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Conversation Intelligence Platform and Software Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Conversation Intelligence Platform and Software Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Conversation Intelligence Platform and Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Conversation Intelligence Platform and Software Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Conversation Intelligence Platform and Software Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Conversation Intelligence Platform and Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Conversation Intelligence Platform and Software Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Conversation Intelligence Platform and Software Market Size by Country (2026-2031) & (US$ Million)
Table 46. Gong.io Company Details
Table 47. Gong.io Business Overview
Table 48. Gong.io Conversation Intelligence Platform and Software Product
Table 49. Gong.io Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 50. Gong.io Recent Development
Table 51. Chorus.ai (ZoomInfo) Company Details
Table 52. Chorus.ai (ZoomInfo) Business Overview
Table 53. Chorus.ai (ZoomInfo) Conversation Intelligence Platform and Software Product
Table 54. Chorus.ai (ZoomInfo) Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 55. Chorus.ai (ZoomInfo) Recent Development
Table 56. SalesLoft Company Details
Table 57. SalesLoft Business Overview
Table 58. SalesLoft Conversation Intelligence Platform and Software Product
Table 59. SalesLoft Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 60. SalesLoft Recent Development
Table 61. CallRail Company Details
Table 62. CallRail Business Overview
Table 63. CallRail Conversation Intelligence Platform and Software Product
Table 64. CallRail Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 65. CallRail Recent Development
Table 66. Revenue.io Company Details
Table 67. Revenue.io Business Overview
Table 68. Revenue.io Conversation Intelligence Platform and Software Product
Table 69. Revenue.io Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 70. Revenue.io Recent Development
Table 71. Jiminny Company Details
Table 72. Jiminny Business Overview
Table 73. Jiminny Conversation Intelligence Platform and Software Product
Table 74. Jiminny Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 75. Jiminny Recent Development
Table 76. Invoca Company Details
Table 77. Invoca Business Overview
Table 78. Invoca Conversation Intelligence Platform and Software Product
Table 79. Invoca Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 80. Invoca Recent Development
Table 81. Allego Company Details
Table 82. Allego Business Overview
Table 83. Allego Conversation Intelligence Platform and Software Product
Table 84. Allego Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 85. Allego Recent Development
Table 86. Tethr Company Details
Table 87. Tethr Business Overview
Table 88. Tethr Conversation Intelligence Platform and Software Product
Table 89. Tethr Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 90. Tethr Recent Development
Table 91. Observe.ai Company Details
Table 92. Observe.ai Business Overview
Table 93. Observe.ai Conversation Intelligence Platform and Software Product
Table 94. Observe.ai Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 95. Observe.ai Recent Development
Table 96. CallMiner Company Details
Table 97. CallMiner Business Overview
Table 98. CallMiner Conversation Intelligence Platform and Software Product
Table 99. CallMiner Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 100. CallMiner Recent Development
Table 101. Avoma Company Details
Table 102. Avoma Business Overview
Table 103. Avoma Conversation Intelligence Platform and Software Product
Table 104. Avoma Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 105. Avoma Recent Development
Table 106. Mindtickle Company Details
Table 107. Mindtickle Business Overview
Table 108. Mindtickle Conversation Intelligence Platform and Software Product
Table 109. Mindtickle Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 110. Mindtickle Recent Development
Table 111. Salesken Company Details
Table 112. Salesken Business Overview
Table 113. Salesken Conversation Intelligence Platform and Software Product
Table 114. Salesken Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 115. Salesken Recent Development
Table 116. Baidu Company Details
Table 117. Baidu Business Overview
Table 118. Baidu Conversation Intelligence Platform and Software Product
Table 119. Baidu Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 120. Baidu Recent Development
Table 121. Alibaba Cloud Company Details
Table 122. Alibaba Cloud Business Overview
Table 123. Alibaba Cloud Conversation Intelligence Platform and Software Product
Table 124. Alibaba Cloud Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 125. Alibaba Cloud Recent Development
Table 126. Tencent Company Details
Table 127. Tencent Business Overview
Table 128. Tencent Conversation Intelligence Platform and Software Product
Table 129. Tencent Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 130. Tencent Recent Development
Table 131. Huawei Company Details
Table 132. Huawei Business Overview
Table 133. Huawei Conversation Intelligence Platform and Software Product
Table 134. Huawei Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 135. Huawei Recent Development
Table 136. Iflytek Company Details
Table 137. Iflytek Business Overview
Table 138. Iflytek Conversation Intelligence Platform and Software Product
Table 139. Iflytek Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 140. Iflytek Recent Development
Table 141. AI Speech Co., Ltd. Company Details
Table 142. AI Speech Co., Ltd. Business Overview
Table 143. AI Speech Co., Ltd. Conversation Intelligence Platform and Software Product
Table 144. AI Speech Co., Ltd. Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 145. AI Speech Co., Ltd. Recent Development
Table 146. BYAI Technology Co., Ltd Company Details
Table 147. BYAI Technology Co., Ltd Business Overview
Table 148. BYAI Technology Co., Ltd Conversation Intelligence Platform and Software Product
Table 149. BYAI Technology Co., Ltd Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 150. BYAI Technology Co., Ltd Recent Development
Table 151. ZhiZhen smart Company Details
Table 152. ZhiZhen smart Business Overview
Table 153. ZhiZhen smart Conversation Intelligence Platform and Software Product
Table 154. ZhiZhen smart Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 155. ZhiZhen smart Recent Development
Table 156. Shenzhen Zhuiyi Technology Co., Ltd. Company Details
Table 157. Shenzhen Zhuiyi Technology Co., Ltd. Business Overview
Table 158. Shenzhen Zhuiyi Technology Co., Ltd. Conversation Intelligence Platform and Software Product
Table 159. Shenzhen Zhuiyi Technology Co., Ltd. Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 160. Shenzhen Zhuiyi Technology Co., Ltd. Recent Development
Table 161. Nanjing Star Bat Technology Co., Ltd. Company Details
Table 162. Nanjing Star Bat Technology Co., Ltd. Business Overview
Table 163. Nanjing Star Bat Technology Co., Ltd. Conversation Intelligence Platform and Software Product
Table 164. Nanjing Star Bat Technology Co., Ltd. Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 165. Nanjing Star Bat Technology Co., Ltd. Recent Development
Table 166. Zhujian Intelligent Technology (Shanghai) Co., Ltd. Company Details
Table 167. Zhujian Intelligent Technology (Shanghai) Co., Ltd. Business Overview
Table 168. Zhujian Intelligent Technology (Shanghai) Co., Ltd. Conversation Intelligence Platform and Software Product
Table 169. Zhujian Intelligent Technology (Shanghai) Co., Ltd. Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 170. Zhujian Intelligent Technology (Shanghai) Co., Ltd. Recent Development
Table 171. Enthu.AI Company Details
Table 172. Enthu.AI Business Overview
Table 173. Enthu.AI Conversation Intelligence Platform and Software Product
Table 174. Enthu.AI Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 175. Enthu.AI Recent Development
Table 176. ExecVision Company Details
Table 177. ExecVision Business Overview
Table 178. ExecVision Conversation Intelligence Platform and Software Product
Table 179. ExecVision Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 180. ExecVision Recent Development
Table 181. Voyc Company Details
Table 182. Voyc Business Overview
Table 183. Voyc Conversation Intelligence Platform and Software Product
Table 184. Voyc Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 185. Voyc Recent Development
Table 186. LivePerson Company Details
Table 187. LivePerson Business Overview
Table 188. LivePerson Conversation Intelligence Platform and Software Product
Table 189. LivePerson Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 190. LivePerson Recent Development
Table 191. Clari Copilot Company Details
Table 192. Clari Copilot Business Overview
Table 193. Clari Copilot Conversation Intelligence Platform and Software Product
Table 194. Clari Copilot Revenue in Conversation Intelligence Platform and Software Business (2020-2025) & (US$ Million)
Table 195. Clari Copilot Recent Development
Table 196. Research Programs/Design for This Report
Table 197. Key Data Information from Secondary Sources
Table 198. Key Data Information from Primary Sources
Table 199. Authors List of This Report
List of Figures
Figure 1. Conversation Intelligence Platform and Software Picture
Figure 2. Global Conversation Intelligence Platform and Software Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Conversation Intelligence Platform and Software Market Share by Type: 2024 VS 2031
Figure 4. On-premise Features
Figure 5. Cloud-based Features
Figure 6. Global Conversation Intelligence Platform and Software Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Conversation Intelligence Platform and Software Market Share by Application: 2024 VS 2031
Figure 8. SMEs Case Studies
Figure 9. Large Enterprises Case Studies
Figure 10. Conversation Intelligence Platform and Software Report Years Considered
Figure 11. Global Conversation Intelligence Platform and Software Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 12. Global Conversation Intelligence Platform and Software Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 13. Global Conversation Intelligence Platform and Software Market Share by Region: 2024 VS 2031
Figure 14. Global Conversation Intelligence Platform and Software Market Share by Players in 2024
Figure 15. Global Conversation Intelligence Platform and Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
Figure 16. The Top 10 and 5 Players Market Share by Conversation Intelligence Platform and Software Revenue in 2024
Figure 17. North America Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 18. North America Conversation Intelligence Platform and Software Market Share by Country (2020-2031)
Figure 19. United States Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 20. Canada Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. Europe Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Europe Conversation Intelligence Platform and Software Market Share by Country (2020-2031)
Figure 23. Germany Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. France Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. U.K. Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Italy Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Russia Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Ireland Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Asia-Pacific Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Asia-Pacific Conversation Intelligence Platform and Software Market Share by Region (2020-2031)
Figure 31. China Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Japan Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. South Korea Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Southeast Asia Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. India Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. Australia & New Zealand Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Latin America Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Latin America Conversation Intelligence Platform and Software Market Share by Country (2020-2031)
Figure 39. Mexico Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Brazil Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Middle East & Africa Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Middle East & Africa Conversation Intelligence Platform and Software Market Share by Country (2020-2031)
Figure 43. Israel Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Saudi Arabia Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. UAE Conversation Intelligence Platform and Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Gong.io Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 47. Chorus.ai (ZoomInfo) Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 48. SalesLoft Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 49. CallRail Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 50. Revenue.io Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 51. Jiminny Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 52. Invoca Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 53. Allego Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 54. Tethr Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 55. Observe.ai Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 56. CallMiner Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 57. Avoma Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 58. Mindtickle Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 59. Salesken Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 60. Baidu Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 61. Alibaba Cloud Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 62. Tencent Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 63. Huawei Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 64. Iflytek Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 65. AI Speech Co., Ltd. Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 66. BYAI Technology Co., Ltd Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 67. ZhiZhen smart Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 68. Shenzhen Zhuiyi Technology Co., Ltd. Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 69. Nanjing Star Bat Technology Co., Ltd. Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 70. Zhujian Intelligent Technology (Shanghai) Co., Ltd. Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 71. Enthu.AI Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 72. ExecVision Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 73. Voyc Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 74. LivePerson Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 75. Clari Copilot Revenue Growth Rate in Conversation Intelligence Platform and Software Business (2020-2025)
Figure 76. Bottom-up and Top-down Approaches for This Report
Figure 77. Data Triangulation
Figure 78. Key Executives Interviewed