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Global Intelligent Virtual Agent (IVA) Market Research Report 2025

Published Date: July 2025

Report Code: QYRE-Auto-11O6006

Global Intelligent Virtual Agent IVA Market Size Status and Forecast 2021 2027

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Global Intelligent Virtual Agent (IVA) Market Research Report 2025

Code: QYRE-Auto-11O6006

Report

July 2025

Pages:85

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

Artificial Solutions

Kore.ai

Verint Systems

Hello Alfred

Braina

Buddy

Cubic

IBM

Julie Desk

LG Voice Mate

Pega

Avaamo

Omilia

Intelligent Virtual Agent (IVA) Market Size

The global market for Intelligent Virtual Agent (IVA) was valued at US$ 2821 million in the year 2024 and is projected to reach a revised size of US$ 4769 million by 2031, growing at a CAGR of 7.9% during the forecast period.

Intelligent Virtual Agent (IVA) Market

An intelligent virtual agent is an animated, human-like graphical chat bot commonly displayed on website home pages and advertisement landing pages. Virtual agents are embedded with a predefined script and responses.Intelligent virtual agents - also known as virtual agents, virtual reps or v-reps - are implemented primarily on customer relationship management software. Virtual agents are designed to provide customer services, product information, marketing, support, sales, order placing, reservations or other custom services.

IVAs, including chatbots and virtual assistants, are seeing increased adoption across various industries. Businesses are leveraging IVAs to enhance customer service, streamline processes, and improve user engagement.

This report aims to provide a comprehensive presentation of the global market for Intelligent Virtual Agent (IVA), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Intelligent Virtual Agent (IVA).

The Intelligent Virtual Agent (IVA) market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Intelligent Virtual Agent (IVA) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Intelligent Virtual Agent (IVA) companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Intelligent Virtual Agent (IVA) Market Report

Report Metric	Details
Report Name	Intelligent Virtual Agent (IVA) Market
Accounted market size in year	US$ 2821 million
Forecasted market size in 2031	US$ 4769 million
CAGR	7.9%
Base Year	year
Forecasted years	2025 - 2031
Segment by Type	Chatbots Smart Speakers
Segment by Application	BFSI IT & Telecommunications Defense & Government Retail, Healthcare Automotive Others
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Artificial Solutions, Avaamo, Kore.ai, Omilia, Verint Systems, Hello Alfred, Braina, Buddy, Cubic, IBM, Julie Desk, LG Voice Mate, Pega
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Intelligent Virtual Agent (IVA) company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Intelligent Virtual Agent (IVA) Market growing?

Ans: The Intelligent Virtual Agent (IVA) Market witnessing a CAGR of 7.9% during the forecast period 2025-2031.

What is the Intelligent Virtual Agent (IVA) Market size in 2031?

Ans: The Intelligent Virtual Agent (IVA) Market size in 2031 will be US$ 4769 million.

Who are the main players in the Intelligent Virtual Agent (IVA) Market report?

Ans: The main players in the Intelligent Virtual Agent (IVA) Market are Artificial Solutions, Avaamo, Kore.ai, Omilia, Verint Systems, Hello Alfred, Braina, Buddy, Cubic, IBM, Julie Desk, LG Voice Mate, Pega

What are the Application segmentation covered in the Intelligent Virtual Agent (IVA) Market report?

Ans: The Applications covered in the Intelligent Virtual Agent (IVA) Market report are BFSI, IT & Telecommunications, Defense & Government, Retail, Healthcare, Automotive, Others

What are the Type segmentation covered in the Intelligent Virtual Agent (IVA) Market report?

Ans: The Types covered in the Intelligent Virtual Agent (IVA) Market report are Chatbots, Smart Speakers

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Intelligent Virtual Agent (IVA) Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 Chatbots

1.2.3 Smart Speakers

1.3 Market by Application

1.3.1 Global Intelligent Virtual Agent (IVA) Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 BFSI

1.3.3 IT & Telecommunications

1.3.4 Defense & Government

1.3.5 Retail, Healthcare

1.3.6 Automotive

1.3.7 Others

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Intelligent Virtual Agent (IVA) Market Perspective (2020-2031)

2.2 Global Intelligent Virtual Agent (IVA) Growth Trends by Region

2.2.1 Global Intelligent Virtual Agent (IVA) Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Intelligent Virtual Agent (IVA) Historic Market Size by Region (2020-2025)

2.2.3 Intelligent Virtual Agent (IVA) Forecasted Market Size by Region (2026-2031)

2.3 Intelligent Virtual Agent (IVA) Market Dynamics

2.3.1 Intelligent Virtual Agent (IVA) Industry Trends

2.3.2 Intelligent Virtual Agent (IVA) Market Drivers

2.3.3 Intelligent Virtual Agent (IVA) Market Challenges

2.3.4 Intelligent Virtual Agent (IVA) Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Intelligent Virtual Agent (IVA) Players by Revenue

3.1.1 Global Top Intelligent Virtual Agent (IVA) Players by Revenue (2020-2025)

3.1.2 Global Intelligent Virtual Agent (IVA) Revenue Market Share by Players (2020-2025)

3.2 Global Intelligent Virtual Agent (IVA) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Intelligent Virtual Agent (IVA) Revenue

3.4 Global Intelligent Virtual Agent (IVA) Market Concentration Ratio

3.4.1 Global Intelligent Virtual Agent (IVA) Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Intelligent Virtual Agent (IVA) Revenue in 2024

3.5 Global Key Players of Intelligent Virtual Agent (IVA) Head office and Area Served

3.6 Global Key Players of Intelligent Virtual Agent (IVA), Product and Application

3.7 Global Key Players of Intelligent Virtual Agent (IVA), Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Intelligent Virtual Agent (IVA) Breakdown Data by Type

4.1 Global Intelligent Virtual Agent (IVA) Historic Market Size by Type (2020-2025)

4.2 Global Intelligent Virtual Agent (IVA) Forecasted Market Size by Type (2026-2031)

5 Intelligent Virtual Agent (IVA) Breakdown Data by Application

5.1 Global Intelligent Virtual Agent (IVA) Historic Market Size by Application (2020-2025)

5.2 Global Intelligent Virtual Agent (IVA) Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Intelligent Virtual Agent (IVA) Market Size (2020-2031)

6.2 North America Intelligent Virtual Agent (IVA) Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Intelligent Virtual Agent (IVA) Market Size by Country (2020-2025)

6.4 North America Intelligent Virtual Agent (IVA) Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Intelligent Virtual Agent (IVA) Market Size (2020-2031)

7.2 Europe Intelligent Virtual Agent (IVA) Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Intelligent Virtual Agent (IVA) Market Size by Country (2020-2025)

7.4 Europe Intelligent Virtual Agent (IVA) Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Intelligent Virtual Agent (IVA) Market Size (2020-2031)

8.2 Asia-Pacific Intelligent Virtual Agent (IVA) Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Intelligent Virtual Agent (IVA) Market Size by Region (2020-2025)

8.4 Asia-Pacific Intelligent Virtual Agent (IVA) Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Intelligent Virtual Agent (IVA) Market Size (2020-2031)

9.2 Latin America Intelligent Virtual Agent (IVA) Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Intelligent Virtual Agent (IVA) Market Size by Country (2020-2025)

9.4 Latin America Intelligent Virtual Agent (IVA) Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Intelligent Virtual Agent (IVA) Market Size (2020-2031)

10.2 Middle East & Africa Intelligent Virtual Agent (IVA) Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Intelligent Virtual Agent (IVA) Market Size by Country (2020-2025)

10.4 Middle East & Africa Intelligent Virtual Agent (IVA) Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Artificial Solutions

11.1.1 Artificial Solutions Company Details

11.1.2 Artificial Solutions Business Overview

11.1.3 Artificial Solutions Intelligent Virtual Agent (IVA) Introduction

11.1.4 Artificial Solutions Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.1.5 Artificial Solutions Recent Development

11.2 Avaamo

11.2.1 Avaamo Company Details

11.2.2 Avaamo Business Overview

11.2.3 Avaamo Intelligent Virtual Agent (IVA) Introduction

11.2.4 Avaamo Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.2.5 Avaamo Recent Development

11.3 Kore.ai

11.3.1 Kore.ai Company Details

11.3.2 Kore.ai Business Overview

11.3.3 Kore.ai Intelligent Virtual Agent (IVA) Introduction

11.3.4 Kore.ai Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.3.5 Kore.ai Recent Development

11.4 Omilia

11.4.1 Omilia Company Details

11.4.2 Omilia Business Overview

11.4.3 Omilia Intelligent Virtual Agent (IVA) Introduction

11.4.4 Omilia Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.4.5 Omilia Recent Development

11.5 Verint Systems

11.5.1 Verint Systems Company Details

11.5.2 Verint Systems Business Overview

11.5.3 Verint Systems Intelligent Virtual Agent (IVA) Introduction

11.5.4 Verint Systems Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.5.5 Verint Systems Recent Development

11.6 Hello Alfred

11.6.1 Hello Alfred Company Details

11.6.2 Hello Alfred Business Overview

11.6.3 Hello Alfred Intelligent Virtual Agent (IVA) Introduction

11.6.4 Hello Alfred Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.6.5 Hello Alfred Recent Development

11.7 Braina

11.7.1 Braina Company Details

11.7.2 Braina Business Overview

11.7.3 Braina Intelligent Virtual Agent (IVA) Introduction

11.7.4 Braina Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.7.5 Braina Recent Development

11.8 Buddy

11.8.1 Buddy Company Details

11.8.2 Buddy Business Overview

11.8.3 Buddy Intelligent Virtual Agent (IVA) Introduction

11.8.4 Buddy Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.8.5 Buddy Recent Development

11.9 Cubic

11.9.1 Cubic Company Details

11.9.2 Cubic Business Overview

11.9.3 Cubic Intelligent Virtual Agent (IVA) Introduction

11.9.4 Cubic Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.9.5 Cubic Recent Development

11.10 IBM

11.10.1 IBM Company Details

11.10.2 IBM Business Overview

11.10.3 IBM Intelligent Virtual Agent (IVA) Introduction

11.10.4 IBM Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.10.5 IBM Recent Development

11.11 Julie Desk

11.11.1 Julie Desk Company Details

11.11.2 Julie Desk Business Overview

11.11.3 Julie Desk Intelligent Virtual Agent (IVA) Introduction

11.11.4 Julie Desk Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.11.5 Julie Desk Recent Development

11.12 LG Voice Mate

11.12.1 LG Voice Mate Company Details

11.12.2 LG Voice Mate Business Overview

11.12.3 LG Voice Mate Intelligent Virtual Agent (IVA) Introduction

11.12.4 LG Voice Mate Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.12.5 LG Voice Mate Recent Development

11.13 Pega

11.13.1 Pega Company Details

11.13.2 Pega Business Overview

11.13.3 Pega Intelligent Virtual Agent (IVA) Introduction

11.13.4 Pega Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025)

11.13.5 Pega Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

Artificial Solutions

Kore.ai

Verint Systems

Hello Alfred

Braina

Buddy

Cubic

IBM

Julie Desk

LG Voice Mate

Pega

Avaamo

Omilia

List of Tables

Table 1. Global Intelligent Virtual Agent (IVA) Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of Chatbots

Table 3. Key Players of Smart Speakers

Table 4. Global Intelligent Virtual Agent (IVA) Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 5. Global Intelligent Virtual Agent (IVA) Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 6. Global Intelligent Virtual Agent (IVA) Market Size by Region (2020-2025) & (US$ Million)

Table 7. Global Intelligent Virtual Agent (IVA) Market Share by Region (2020-2025)

Table 8. Global Intelligent Virtual Agent (IVA) Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 9. Global Intelligent Virtual Agent (IVA) Market Share by Region (2026-2031)

Table 10. Intelligent Virtual Agent (IVA) Market Trends

Table 11. Intelligent Virtual Agent (IVA) Market Drivers

Table 12. Intelligent Virtual Agent (IVA) Market Challenges

Table 13. Intelligent Virtual Agent (IVA) Market Restraints

Table 14. Global Intelligent Virtual Agent (IVA) Revenue by Players (2020-2025) & (US$ Million)

Table 15. Global Intelligent Virtual Agent (IVA) Market Share by Players (2020-2025)

Table 16. Global Top Intelligent Virtual Agent (IVA) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Intelligent Virtual Agent (IVA) as of 2024)

Table 17. Ranking of Global Top Intelligent Virtual Agent (IVA) Companies by Revenue (US$ Million) in 2024

Table 18. Global 5 Largest Players Market Share by Intelligent Virtual Agent (IVA) Revenue (CR5 and HHI) & (2020-2025)

Table 19. Global Key Players of Intelligent Virtual Agent (IVA), Headquarters and Area Served

Table 20. Global Key Players of Intelligent Virtual Agent (IVA), Product and Application

Table 21. Global Key Players of Intelligent Virtual Agent (IVA), Date of Enter into This Industry

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Intelligent Virtual Agent (IVA) Market Size by Type (2020-2025) & (US$ Million)

Table 24. Global Intelligent Virtual Agent (IVA) Revenue Market Share by Type (2020-2025)

Table 25. Global Intelligent Virtual Agent (IVA) Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 26. Global Intelligent Virtual Agent (IVA) Revenue Market Share by Type (2026-2031)

Table 27. Global Intelligent Virtual Agent (IVA) Market Size by Application (2020-2025) & (US$ Million)

Table 28. Global Intelligent Virtual Agent (IVA) Revenue Market Share by Application (2020-2025)

Table 29. Global Intelligent Virtual Agent (IVA) Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 30. Global Intelligent Virtual Agent (IVA) Revenue Market Share by Application (2026-2031)

Table 31. North America Intelligent Virtual Agent (IVA) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 32. North America Intelligent Virtual Agent (IVA) Market Size by Country (2020-2025) & (US$ Million)

Table 33. North America Intelligent Virtual Agent (IVA) Market Size by Country (2026-2031) & (US$ Million)

Table 34. Europe Intelligent Virtual Agent (IVA) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 35. Europe Intelligent Virtual Agent (IVA) Market Size by Country (2020-2025) & (US$ Million)

Table 36. Europe Intelligent Virtual Agent (IVA) Market Size by Country (2026-2031) & (US$ Million)

Table 37. Asia-Pacific Intelligent Virtual Agent (IVA) Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 38. Asia-Pacific Intelligent Virtual Agent (IVA) Market Size by Region (2020-2025) & (US$ Million)

Table 39. Asia-Pacific Intelligent Virtual Agent (IVA) Market Size by Region (2026-2031) & (US$ Million)

Table 40. Latin America Intelligent Virtual Agent (IVA) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 41. Latin America Intelligent Virtual Agent (IVA) Market Size by Country (2020-2025) & (US$ Million)

Table 42. Latin America Intelligent Virtual Agent (IVA) Market Size by Country (2026-2031) & (US$ Million)

Table 43. Middle East & Africa Intelligent Virtual Agent (IVA) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 44. Middle East & Africa Intelligent Virtual Agent (IVA) Market Size by Country (2020-2025) & (US$ Million)

Table 45. Middle East & Africa Intelligent Virtual Agent (IVA) Market Size by Country (2026-2031) & (US$ Million)

Table 46. Artificial Solutions Company Details

Table 47. Artificial Solutions Business Overview

Table 48. Artificial Solutions Intelligent Virtual Agent (IVA) Product

Table 49. Artificial Solutions Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 50. Artificial Solutions Recent Development

Table 51. Avaamo Company Details

Table 52. Avaamo Business Overview

Table 53. Avaamo Intelligent Virtual Agent (IVA) Product

Table 54. Avaamo Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 55. Avaamo Recent Development

Table 56. Kore.ai Company Details

Table 57. Kore.ai Business Overview

Table 58. Kore.ai Intelligent Virtual Agent (IVA) Product

Table 59. Kore.ai Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 60. Kore.ai Recent Development

Table 61. Omilia Company Details

Table 62. Omilia Business Overview

Table 63. Omilia Intelligent Virtual Agent (IVA) Product

Table 64. Omilia Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 65. Omilia Recent Development

Table 66. Verint Systems Company Details

Table 67. Verint Systems Business Overview

Table 68. Verint Systems Intelligent Virtual Agent (IVA) Product

Table 69. Verint Systems Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 70. Verint Systems Recent Development

Table 71. Hello Alfred Company Details

Table 72. Hello Alfred Business Overview

Table 73. Hello Alfred Intelligent Virtual Agent (IVA) Product

Table 74. Hello Alfred Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 75. Hello Alfred Recent Development

Table 76. Braina Company Details

Table 77. Braina Business Overview

Table 78. Braina Intelligent Virtual Agent (IVA) Product

Table 79. Braina Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 80. Braina Recent Development

Table 81. Buddy Company Details

Table 82. Buddy Business Overview

Table 83. Buddy Intelligent Virtual Agent (IVA) Product

Table 84. Buddy Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 85. Buddy Recent Development

Table 86. Cubic Company Details

Table 87. Cubic Business Overview

Table 88. Cubic Intelligent Virtual Agent (IVA) Product

Table 89. Cubic Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 90. Cubic Recent Development

Table 91. IBM Company Details

Table 92. IBM Business Overview

Table 93. IBM Intelligent Virtual Agent (IVA) Product

Table 94. IBM Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 95. IBM Recent Development

Table 96. Julie Desk Company Details

Table 97. Julie Desk Business Overview

Table 98. Julie Desk Intelligent Virtual Agent (IVA) Product

Table 99. Julie Desk Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 100. Julie Desk Recent Development

Table 101. LG Voice Mate Company Details

Table 102. LG Voice Mate Business Overview

Table 103. LG Voice Mate Intelligent Virtual Agent (IVA) Product

Table 104. LG Voice Mate Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 105. LG Voice Mate Recent Development

Table 106. Pega Company Details

Table 107. Pega Business Overview

Table 108. Pega Intelligent Virtual Agent (IVA) Product

Table 109. Pega Revenue in Intelligent Virtual Agent (IVA) Business (2020-2025) & (US$ Million)

Table 110. Pega Recent Development

Table 111. Research Programs/Design for This Report

Table 112. Key Data Information from Secondary Sources

Table 113. Key Data Information from Primary Sources

Table 114. Authors List of This Report

List of Figures

Figure 1. Intelligent Virtual Agent (IVA) Picture

Figure 2. Global Intelligent Virtual Agent (IVA) Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Intelligent Virtual Agent (IVA) Market Share by Type: 2024 VS 2031

Figure 4. Chatbots Features

Figure 5. Smart Speakers Features

Figure 6. Global Intelligent Virtual Agent (IVA) Market Size by Application (2020-2031) & (US$ Million)

Figure 7. Global Intelligent Virtual Agent (IVA) Market Share by Application: 2024 VS 2031

Figure 8. BFSI Case Studies

Figure 9. IT & Telecommunications Case Studies

Figure 10. Defense & Government Case Studies

Figure 11. Retail, Healthcare Case Studies

Figure 12. Automotive Case Studies

Figure 13. Others Case Studies

Figure 14. Intelligent Virtual Agent (IVA) Report Years Considered

Figure 15. Global Intelligent Virtual Agent (IVA) Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 16. Global Intelligent Virtual Agent (IVA) Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 17. Global Intelligent Virtual Agent (IVA) Market Share by Region: 2024 VS 2031

Figure 18. Global Intelligent Virtual Agent (IVA) Market Share by Players in 2024

Figure 19. Global Top Intelligent Virtual Agent (IVA) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Intelligent Virtual Agent (IVA) as of 2024)

Figure 20. The Top 10 and 5 Players Market Share by Intelligent Virtual Agent (IVA) Revenue in 2024

Figure 21. North America Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 22. North America Intelligent Virtual Agent (IVA) Market Share by Country (2020-2031)

Figure 23. United States Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 24. Canada Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. Europe Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 26. Europe Intelligent Virtual Agent (IVA) Market Share by Country (2020-2031)

Figure 27. Germany Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. France Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. U.K. Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. Italy Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 31. Russia Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Nordic Countries Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. Asia-Pacific Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Asia-Pacific Intelligent Virtual Agent (IVA) Market Share by Region (2020-2031)

Figure 35. China Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. Japan Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. South Korea Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. Southeast Asia Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 39. India Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Australia Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Latin America Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. Latin America Intelligent Virtual Agent (IVA) Market Share by Country (2020-2031)

Figure 43. Mexico Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Brazil Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. Middle East & Africa Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. Middle East & Africa Intelligent Virtual Agent (IVA) Market Share by Country (2020-2031)

Figure 47. Turkey Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 48. Saudi Arabia Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 49. UAE Intelligent Virtual Agent (IVA) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 50. Artificial Solutions Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 51. Avaamo Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 52. Kore.ai Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 53. Omilia Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 54. Verint Systems Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 55. Hello Alfred Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 56. Braina Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 57. Buddy Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 58. Cubic Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 59. IBM Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 60. Julie Desk Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 61. LG Voice Mate Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 62. Pega Revenue Growth Rate in Intelligent Virtual Agent (IVA) Business (2020-2025)

Figure 63. Bottom-up and Top-down Approaches for This Report

Figure 64. Data Triangulation

Figure 65. Key Executives Interviewed

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Digital Voice Assistants Global Market Share and Ranking Overall Sales and Demand Forecast 2024 2030

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