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Global Information Technology Service Management Market Research Report 2025
Published Date: July 2025
|
Report Code: QYRE-Auto-16Q4916
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Global Information Technology Service Management Market Insights Forecast to 2028
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Global Information Technology Service Management Market Research Report 2025

Code: QYRE-Auto-16Q4916
Report
July 2025
Pages:102
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Agiloft Service
ASG Software
Autotask
Axios Systems
BMC Software
Broadcom
Cherwell Software
CISCO SYSTEMS INC
Citrix Systems
Compuware
Dell EMC
Freshworks
Fujitsu Limited
IBM
Ivanti
Micro Focus (Formerly HPE)
Microsoft
Samanage
SAP
ServiceNow
Toshiba Corporation
Verizon Communications Inc.

Information Technology Service Management Market Size

The global market for Information Technology Service Management was valued at US$ 3795 million in the year 2024 and is projected to reach a revised size of US$ 6664 million by 2031, growing at a CAGR of 8.5% during the forecast period.

Information Technology Service Management Market

Information Technology Service Management Market

North American market for Information Technology Service Management is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for Information Technology Service Management is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for Information Technology Service Management in Configuration Management is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of Information Technology Service Management include Agiloft Service, ASG Software, Autotask, Axios Systems, BMC Software, Broadcom, Cherwell Software, Cisco Systems Inc, Citrix Systems, Compuware, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Information Technology Service Management, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Information Technology Service Management.
The Information Technology Service Management market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Information Technology Service Management market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Information Technology Service Management companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Information Technology Service Management Market Report

Report Metric Details
Report Name Information Technology Service Management Market
Accounted market size in year US$ 3795 million
Forecasted market size in 2031 US$ 6664 million
CAGR 8.5%
Base Year year
Forecasted years 2025 - 2031
Segment by Type
  • Cloud Based
  • Web Based
Segment by Application
  • Configuration Management
  • Performance Management
  • Network Management
  • Database Management
  • Other
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Agiloft Service, ASG Software, Autotask, Axios Systems, BMC Software, Broadcom, Cherwell Software, Cisco Systems Inc, Citrix Systems, Compuware, Dell EMC, Freshworks, Fujitsu Ltd., IBM, Ivanti, Micro Focus (Formerly HPE), Microsoft, Samanage, SAP, ServiceNow, Toshiba Corporation, Verizon Communications Inc.
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Information Technology Service Management company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Information Technology Service Management Market growing?

Ans: The Information Technology Service Management Market witnessing a CAGR of 8.5% during the forecast period 2025-2031.

What is the Information Technology Service Management Market size in 2031?

Ans: The Information Technology Service Management Market size in 2031 will be US$ 6664 million.

Who are the main players in the Information Technology Service Management Market report?

Ans: The main players in the Information Technology Service Management Market are Agiloft Service, ASG Software, Autotask, Axios Systems, BMC Software, Broadcom, Cherwell Software, Cisco Systems Inc, Citrix Systems, Compuware, Dell EMC, Freshworks, Fujitsu Ltd., IBM, Ivanti, Micro Focus (Formerly HPE), Microsoft, Samanage, SAP, ServiceNow, Toshiba Corporation, Verizon Communications Inc.

What are the Application segmentation covered in the Information Technology Service Management Market report?

Ans: The Applications covered in the Information Technology Service Management Market report are Configuration Management, Performance Management, Network Management, Database Management, Other

What are the Type segmentation covered in the Information Technology Service Management Market report?

Ans: The Types covered in the Information Technology Service Management Market report are Cloud Based, Web Based

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Information Technology Service Management Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud Based
1.2.3 Web Based
1.3 Market by Application
1.3.1 Global Information Technology Service Management Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Configuration Management
1.3.3 Performance Management
1.3.4 Network Management
1.3.5 Database Management
1.3.6 Other
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Information Technology Service Management Market Perspective (2020-2031)
2.2 Global Information Technology Service Management Growth Trends by Region
2.2.1 Global Information Technology Service Management Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Information Technology Service Management Historic Market Size by Region (2020-2025)
2.2.3 Information Technology Service Management Forecasted Market Size by Region (2026-2031)
2.3 Information Technology Service Management Market Dynamics
2.3.1 Information Technology Service Management Industry Trends
2.3.2 Information Technology Service Management Market Drivers
2.3.3 Information Technology Service Management Market Challenges
2.3.4 Information Technology Service Management Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Information Technology Service Management Players by Revenue
3.1.1 Global Top Information Technology Service Management Players by Revenue (2020-2025)
3.1.2 Global Information Technology Service Management Revenue Market Share by Players (2020-2025)
3.2 Global Information Technology Service Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Information Technology Service Management Revenue
3.4 Global Information Technology Service Management Market Concentration Ratio
3.4.1 Global Information Technology Service Management Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Information Technology Service Management Revenue in 2024
3.5 Global Key Players of Information Technology Service Management Head office and Area Served
3.6 Global Key Players of Information Technology Service Management, Product and Application
3.7 Global Key Players of Information Technology Service Management, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Information Technology Service Management Breakdown Data by Type
4.1 Global Information Technology Service Management Historic Market Size by Type (2020-2025)
4.2 Global Information Technology Service Management Forecasted Market Size by Type (2026-2031)
5 Information Technology Service Management Breakdown Data by Application
5.1 Global Information Technology Service Management Historic Market Size by Application (2020-2025)
5.2 Global Information Technology Service Management Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Information Technology Service Management Market Size (2020-2031)
6.2 North America Information Technology Service Management Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Information Technology Service Management Market Size by Country (2020-2025)
6.4 North America Information Technology Service Management Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Information Technology Service Management Market Size (2020-2031)
7.2 Europe Information Technology Service Management Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Information Technology Service Management Market Size by Country (2020-2025)
7.4 Europe Information Technology Service Management Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Information Technology Service Management Market Size (2020-2031)
8.2 Asia-Pacific Information Technology Service Management Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Information Technology Service Management Market Size by Region (2020-2025)
8.4 Asia-Pacific Information Technology Service Management Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Information Technology Service Management Market Size (2020-2031)
9.2 Latin America Information Technology Service Management Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Information Technology Service Management Market Size by Country (2020-2025)
9.4 Latin America Information Technology Service Management Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Information Technology Service Management Market Size (2020-2031)
10.2 Middle East & Africa Information Technology Service Management Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Information Technology Service Management Market Size by Country (2020-2025)
10.4 Middle East & Africa Information Technology Service Management Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Agiloft Service
11.1.1 Agiloft Service Company Details
11.1.2 Agiloft Service Business Overview
11.1.3 Agiloft Service Information Technology Service Management Introduction
11.1.4 Agiloft Service Revenue in Information Technology Service Management Business (2020-2025)
11.1.5 Agiloft Service Recent Development
11.2 ASG Software
11.2.1 ASG Software Company Details
11.2.2 ASG Software Business Overview
11.2.3 ASG Software Information Technology Service Management Introduction
11.2.4 ASG Software Revenue in Information Technology Service Management Business (2020-2025)
11.2.5 ASG Software Recent Development
11.3 Autotask
11.3.1 Autotask Company Details
11.3.2 Autotask Business Overview
11.3.3 Autotask Information Technology Service Management Introduction
11.3.4 Autotask Revenue in Information Technology Service Management Business (2020-2025)
11.3.5 Autotask Recent Development
11.4 Axios Systems
11.4.1 Axios Systems Company Details
11.4.2 Axios Systems Business Overview
11.4.3 Axios Systems Information Technology Service Management Introduction
11.4.4 Axios Systems Revenue in Information Technology Service Management Business (2020-2025)
11.4.5 Axios Systems Recent Development
11.5 BMC Software
11.5.1 BMC Software Company Details
11.5.2 BMC Software Business Overview
11.5.3 BMC Software Information Technology Service Management Introduction
11.5.4 BMC Software Revenue in Information Technology Service Management Business (2020-2025)
11.5.5 BMC Software Recent Development
11.6 Broadcom
11.6.1 Broadcom Company Details
11.6.2 Broadcom Business Overview
11.6.3 Broadcom Information Technology Service Management Introduction
11.6.4 Broadcom Revenue in Information Technology Service Management Business (2020-2025)
11.6.5 Broadcom Recent Development
11.7 Cherwell Software
11.7.1 Cherwell Software Company Details
11.7.2 Cherwell Software Business Overview
11.7.3 Cherwell Software Information Technology Service Management Introduction
11.7.4 Cherwell Software Revenue in Information Technology Service Management Business (2020-2025)
11.7.5 Cherwell Software Recent Development
11.8 Cisco Systems Inc
11.8.1 Cisco Systems Inc Company Details
11.8.2 Cisco Systems Inc Business Overview
11.8.3 Cisco Systems Inc Information Technology Service Management Introduction
11.8.4 Cisco Systems Inc Revenue in Information Technology Service Management Business (2020-2025)
11.8.5 Cisco Systems Inc Recent Development
11.9 Citrix Systems
11.9.1 Citrix Systems Company Details
11.9.2 Citrix Systems Business Overview
11.9.3 Citrix Systems Information Technology Service Management Introduction
11.9.4 Citrix Systems Revenue in Information Technology Service Management Business (2020-2025)
11.9.5 Citrix Systems Recent Development
11.10 Compuware
11.10.1 Compuware Company Details
11.10.2 Compuware Business Overview
11.10.3 Compuware Information Technology Service Management Introduction
11.10.4 Compuware Revenue in Information Technology Service Management Business (2020-2025)
11.10.5 Compuware Recent Development
11.11 Dell EMC
11.11.1 Dell EMC Company Details
11.11.2 Dell EMC Business Overview
11.11.3 Dell EMC Information Technology Service Management Introduction
11.11.4 Dell EMC Revenue in Information Technology Service Management Business (2020-2025)
11.11.5 Dell EMC Recent Development
11.12 Freshworks
11.12.1 Freshworks Company Details
11.12.2 Freshworks Business Overview
11.12.3 Freshworks Information Technology Service Management Introduction
11.12.4 Freshworks Revenue in Information Technology Service Management Business (2020-2025)
11.12.5 Freshworks Recent Development
11.13 Fujitsu Ltd.
11.13.1 Fujitsu Ltd. Company Details
11.13.2 Fujitsu Ltd. Business Overview
11.13.3 Fujitsu Ltd. Information Technology Service Management Introduction
11.13.4 Fujitsu Ltd. Revenue in Information Technology Service Management Business (2020-2025)
11.13.5 Fujitsu Ltd. Recent Development
11.14 IBM
11.14.1 IBM Company Details
11.14.2 IBM Business Overview
11.14.3 IBM Information Technology Service Management Introduction
11.14.4 IBM Revenue in Information Technology Service Management Business (2020-2025)
11.14.5 IBM Recent Development
11.15 Ivanti
11.15.1 Ivanti Company Details
11.15.2 Ivanti Business Overview
11.15.3 Ivanti Information Technology Service Management Introduction
11.15.4 Ivanti Revenue in Information Technology Service Management Business (2020-2025)
11.15.5 Ivanti Recent Development
11.16 Micro Focus (Formerly HPE)
11.16.1 Micro Focus (Formerly HPE) Company Details
11.16.2 Micro Focus (Formerly HPE) Business Overview
11.16.3 Micro Focus (Formerly HPE) Information Technology Service Management Introduction
11.16.4 Micro Focus (Formerly HPE) Revenue in Information Technology Service Management Business (2020-2025)
11.16.5 Micro Focus (Formerly HPE) Recent Development
11.17 Microsoft
11.17.1 Microsoft Company Details
11.17.2 Microsoft Business Overview
11.17.3 Microsoft Information Technology Service Management Introduction
11.17.4 Microsoft Revenue in Information Technology Service Management Business (2020-2025)
11.17.5 Microsoft Recent Development
11.18 Samanage
11.18.1 Samanage Company Details
11.18.2 Samanage Business Overview
11.18.3 Samanage Information Technology Service Management Introduction
11.18.4 Samanage Revenue in Information Technology Service Management Business (2020-2025)
11.18.5 Samanage Recent Development
11.19 SAP
11.19.1 SAP Company Details
11.19.2 SAP Business Overview
11.19.3 SAP Information Technology Service Management Introduction
11.19.4 SAP Revenue in Information Technology Service Management Business (2020-2025)
11.19.5 SAP Recent Development
11.20 ServiceNow
11.20.1 ServiceNow Company Details
11.20.2 ServiceNow Business Overview
11.20.3 ServiceNow Information Technology Service Management Introduction
11.20.4 ServiceNow Revenue in Information Technology Service Management Business (2020-2025)
11.20.5 ServiceNow Recent Development
11.21 Toshiba Corporation
11.21.1 Toshiba Corporation Company Details
11.21.2 Toshiba Corporation Business Overview
11.21.3 Toshiba Corporation Information Technology Service Management Introduction
11.21.4 Toshiba Corporation Revenue in Information Technology Service Management Business (2020-2025)
11.21.5 Toshiba Corporation Recent Development
11.22 Verizon Communications Inc.
11.22.1 Verizon Communications Inc. Company Details
11.22.2 Verizon Communications Inc. Business Overview
11.22.3 Verizon Communications Inc. Information Technology Service Management Introduction
11.22.4 Verizon Communications Inc. Revenue in Information Technology Service Management Business (2020-2025)
11.22.5 Verizon Communications Inc. Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Agiloft Service
ASG Software
Autotask
Axios Systems
BMC Software
Broadcom
Cherwell Software
CISCO SYSTEMS INC
Citrix Systems
Compuware
Dell EMC
Freshworks
Fujitsu Limited
IBM
Ivanti
Micro Focus (Formerly HPE)
Microsoft
Samanage
SAP
ServiceNow
Toshiba Corporation
Verizon Communications Inc.
List of Tables
 Table 1. Global Information Technology Service Management Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Cloud Based
 Table 3. Key Players of Web Based
 Table 4. Global Information Technology Service Management Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global Information Technology Service Management Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global Information Technology Service Management Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global Information Technology Service Management Market Share by Region (2020-2025)
 Table 8. Global Information Technology Service Management Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global Information Technology Service Management Market Share by Region (2026-2031)
 Table 10. Information Technology Service Management Market Trends
 Table 11. Information Technology Service Management Market Drivers
 Table 12. Information Technology Service Management Market Challenges
 Table 13. Information Technology Service Management Market Restraints
 Table 14. Global Information Technology Service Management Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global Information Technology Service Management Market Share by Players (2020-2025)
 Table 16. Global Top Information Technology Service Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Information Technology Service Management as of 2024)
 Table 17. Ranking of Global Top Information Technology Service Management Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by Information Technology Service Management Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of Information Technology Service Management, Headquarters and Area Served
 Table 20. Global Key Players of Information Technology Service Management, Product and Application
 Table 21. Global Key Players of Information Technology Service Management, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global Information Technology Service Management Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global Information Technology Service Management Revenue Market Share by Type (2020-2025)
 Table 25. Global Information Technology Service Management Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global Information Technology Service Management Revenue Market Share by Type (2026-2031)
 Table 27. Global Information Technology Service Management Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global Information Technology Service Management Revenue Market Share by Application (2020-2025)
 Table 29. Global Information Technology Service Management Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global Information Technology Service Management Revenue Market Share by Application (2026-2031)
 Table 31. North America Information Technology Service Management Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America Information Technology Service Management Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America Information Technology Service Management Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe Information Technology Service Management Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe Information Technology Service Management Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe Information Technology Service Management Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific Information Technology Service Management Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific Information Technology Service Management Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific Information Technology Service Management Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America Information Technology Service Management Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America Information Technology Service Management Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America Information Technology Service Management Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa Information Technology Service Management Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa Information Technology Service Management Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa Information Technology Service Management Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Agiloft Service Company Details
 Table 47. Agiloft Service Business Overview
 Table 48. Agiloft Service Information Technology Service Management Product
 Table 49. Agiloft Service Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 50. Agiloft Service Recent Development
 Table 51. ASG Software Company Details
 Table 52. ASG Software Business Overview
 Table 53. ASG Software Information Technology Service Management Product
 Table 54. ASG Software Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 55. ASG Software Recent Development
 Table 56. Autotask Company Details
 Table 57. Autotask Business Overview
 Table 58. Autotask Information Technology Service Management Product
 Table 59. Autotask Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 60. Autotask Recent Development
 Table 61. Axios Systems Company Details
 Table 62. Axios Systems Business Overview
 Table 63. Axios Systems Information Technology Service Management Product
 Table 64. Axios Systems Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 65. Axios Systems Recent Development
 Table 66. BMC Software Company Details
 Table 67. BMC Software Business Overview
 Table 68. BMC Software Information Technology Service Management Product
 Table 69. BMC Software Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 70. BMC Software Recent Development
 Table 71. Broadcom Company Details
 Table 72. Broadcom Business Overview
 Table 73. Broadcom Information Technology Service Management Product
 Table 74. Broadcom Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 75. Broadcom Recent Development
 Table 76. Cherwell Software Company Details
 Table 77. Cherwell Software Business Overview
 Table 78. Cherwell Software Information Technology Service Management Product
 Table 79. Cherwell Software Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 80. Cherwell Software Recent Development
 Table 81. Cisco Systems Inc Company Details
 Table 82. Cisco Systems Inc Business Overview
 Table 83. Cisco Systems Inc Information Technology Service Management Product
 Table 84. Cisco Systems Inc Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 85. Cisco Systems Inc Recent Development
 Table 86. Citrix Systems Company Details
 Table 87. Citrix Systems Business Overview
 Table 88. Citrix Systems Information Technology Service Management Product
 Table 89. Citrix Systems Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 90. Citrix Systems Recent Development
 Table 91. Compuware Company Details
 Table 92. Compuware Business Overview
 Table 93. Compuware Information Technology Service Management Product
 Table 94. Compuware Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 95. Compuware Recent Development
 Table 96. Dell EMC Company Details
 Table 97. Dell EMC Business Overview
 Table 98. Dell EMC Information Technology Service Management Product
 Table 99. Dell EMC Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 100. Dell EMC Recent Development
 Table 101. Freshworks Company Details
 Table 102. Freshworks Business Overview
 Table 103. Freshworks Information Technology Service Management Product
 Table 104. Freshworks Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 105. Freshworks Recent Development
 Table 106. Fujitsu Ltd. Company Details
 Table 107. Fujitsu Ltd. Business Overview
 Table 108. Fujitsu Ltd. Information Technology Service Management Product
 Table 109. Fujitsu Ltd. Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 110. Fujitsu Ltd. Recent Development
 Table 111. IBM Company Details
 Table 112. IBM Business Overview
 Table 113. IBM Information Technology Service Management Product
 Table 114. IBM Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 115. IBM Recent Development
 Table 116. Ivanti Company Details
 Table 117. Ivanti Business Overview
 Table 118. Ivanti Information Technology Service Management Product
 Table 119. Ivanti Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 120. Ivanti Recent Development
 Table 121. Micro Focus (Formerly HPE) Company Details
 Table 122. Micro Focus (Formerly HPE) Business Overview
 Table 123. Micro Focus (Formerly HPE) Information Technology Service Management Product
 Table 124. Micro Focus (Formerly HPE) Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 125. Micro Focus (Formerly HPE) Recent Development
 Table 126. Microsoft Company Details
 Table 127. Microsoft Business Overview
 Table 128. Microsoft Information Technology Service Management Product
 Table 129. Microsoft Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 130. Microsoft Recent Development
 Table 131. Samanage Company Details
 Table 132. Samanage Business Overview
 Table 133. Samanage Information Technology Service Management Product
 Table 134. Samanage Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 135. Samanage Recent Development
 Table 136. SAP Company Details
 Table 137. SAP Business Overview
 Table 138. SAP Information Technology Service Management Product
 Table 139. SAP Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 140. SAP Recent Development
 Table 141. ServiceNow Company Details
 Table 142. ServiceNow Business Overview
 Table 143. ServiceNow Information Technology Service Management Product
 Table 144. ServiceNow Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 145. ServiceNow Recent Development
 Table 146. Toshiba Corporation Company Details
 Table 147. Toshiba Corporation Business Overview
 Table 148. Toshiba Corporation Information Technology Service Management Product
 Table 149. Toshiba Corporation Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 150. Toshiba Corporation Recent Development
 Table 151. Verizon Communications Inc. Company Details
 Table 152. Verizon Communications Inc. Business Overview
 Table 153. Verizon Communications Inc. Information Technology Service Management Product
 Table 154. Verizon Communications Inc. Revenue in Information Technology Service Management Business (2020-2025) & (US$ Million)
 Table 155. Verizon Communications Inc. Recent Development
 Table 156. Research Programs/Design for This Report
 Table 157. Key Data Information from Secondary Sources
 Table 158. Key Data Information from Primary Sources
 Table 159. Authors List of This Report


List of Figures
 Figure 1. Information Technology Service Management Picture
 Figure 2. Global Information Technology Service Management Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Information Technology Service Management Market Share by Type: 2024 VS 2031
 Figure 4. Cloud Based Features
 Figure 5. Web Based Features
 Figure 6. Global Information Technology Service Management Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global Information Technology Service Management Market Share by Application: 2024 VS 2031
 Figure 8. Configuration Management Case Studies
 Figure 9. Performance Management Case Studies
 Figure 10. Network Management Case Studies
 Figure 11. Database Management Case Studies
 Figure 12. Other Case Studies
 Figure 13. Information Technology Service Management Report Years Considered
 Figure 14. Global Information Technology Service Management Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 15. Global Information Technology Service Management Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 16. Global Information Technology Service Management Market Share by Region: 2024 VS 2031
 Figure 17. Global Information Technology Service Management Market Share by Players in 2024
 Figure 18. Global Top Information Technology Service Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Information Technology Service Management as of 2024)
 Figure 19. The Top 10 and 5 Players Market Share by Information Technology Service Management Revenue in 2024
 Figure 20. North America Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. North America Information Technology Service Management Market Share by Country (2020-2031)
 Figure 22. United States Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 23. Canada Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. Europe Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. Europe Information Technology Service Management Market Share by Country (2020-2031)
 Figure 26. Germany Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. France Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. U.K. Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Italy Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Russia Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 31. Nordic Countries Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Asia-Pacific Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. Asia-Pacific Information Technology Service Management Market Share by Region (2020-2031)
 Figure 34. China Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. Japan Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. South Korea Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Southeast Asia Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. India Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 39. Australia Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Latin America Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Latin America Information Technology Service Management Market Share by Country (2020-2031)
 Figure 42. Mexico Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 43. Brazil Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Middle East & Africa Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. Middle East & Africa Information Technology Service Management Market Share by Country (2020-2031)
 Figure 46. Turkey Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 47. Saudi Arabia Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 48. UAE Information Technology Service Management Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 49. Agiloft Service Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 50. ASG Software Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 51. Autotask Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 52. Axios Systems Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 53. BMC Software Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 54. Broadcom Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 55. Cherwell Software Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 56. Cisco Systems Inc Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 57. Citrix Systems Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 58. Compuware Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 59. Dell EMC Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 60. Freshworks Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 61. Fujitsu Ltd. Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 62. IBM Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 63. Ivanti Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 64. Micro Focus (Formerly HPE) Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 65. Microsoft Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 66. Samanage Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 67. SAP Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 68. ServiceNow Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 69. Toshiba Corporation Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 70. Verizon Communications Inc. Revenue Growth Rate in Information Technology Service Management Business (2020-2025)
 Figure 71. Bottom-up and Top-down Approaches for This Report
 Figure 72. Data Triangulation
 Figure 73. Key Executives Interviewed
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