The global Unified Communications as a Service (UCaaS) market size is projected to reach US$ 80430 million by 2028, from US$ 26510 million in 2021, at a CAGR of 16.7% during 2022-2028. Key drivers of the UCaaS market are the increasing adoption of UCaaS software among large and medium enterprises due to easy scalability and consolidation features. Moreover covid 19 induced remote work culture ha s created ample opportunities for the market growth as organizations are no longer reliant on physical infrastructure to carry out their various business operations.In addition to it, increasing demand for API-enabled programmable communication and the presence of key market players such as Google, Avaya, Cisco, and Microsoft, etc is also expected to surge the growth of the UCaaS market in the coming years.
Increasing adoption among various enterprises due to many beneficial features
Unified Communications as a Service (UCaaS) software is increasingly being adopted by various large and medium scale enterprises. The cloud-based delivery model allows greater scalability and reduces hardware costs by providing BYOD(Bring Your Own Device) Options. It also meets the needs of various stakeholders. Further with the modernization of the workplace, several communication tools have emerged which don’t integrate well creating trust issues. UCaaS enables easy consolidation so that these tools can be used interchangeably reducing everyday hassles. Thus widescale adoption among organizations due to user-friendly properties is expected to propel the growth of the UCaaS market globally during the forecast period.
Rise of remote working culture due to covid 19
Remote work has been on the rise steadily over the last decade but it has gained traction only during covid 19 when physical distancing and lockdowns were imposed globally. UCaaS can enable employees to work efficiently without the constraint of any office. It allows faster customer service and increased team engagement. With remote working becoming the new norm the need for physical presence is no longer required eliminating the purpose of physical infrastructure. Thus the emergence of remote working culture due to covid 19 is accelerating the growth of the UCaaS market and will continue to expand significantly during the forecast period.
Dominance of API-driven programmable communication
Business processes are embedded with audio, messaging, programmable video, and other services to automate the entire communication process. Key players of the market are focussing on developing API-enabled communication for streamlining business operations and complex business systems. Further, the integration of programmable communication and collaboration tools into the UCaaS offerings of companies for enhancing the entire communication process of several industries across government, healthcare, and corporate, etc will create huge scope for the growth of the UCaaS market during the forecast period.
UCAAS MARKET SHARE ANALYSIS
Based on application, Information and communication technology(ICT) is expected to provide lucrative opportunities for growth in the UCaaS market share during the forecast period due to significant adoption of cloud-based unified communication services, rapid digitization, BYOD culture, remote working, and rapid deployment of IT-enabled services.
Based on region, North America is expected to provide lucrative opportunities for growth in the UCaaS market share due to the rapid adoption of advanced business communication services such as chat, voice, mails, and other integrated services. On the other hand, Asia-pacific will exhibit the fastest growth during the forecast period due to increasing demand for communication-based services among small and medium scale enterprises in the region.
The report lists the major players in the regions and their respective market share on the basis of global revenue. It also explains their strategic moves in the past few years, investments in product innovation, and changes in leadership to stay ahead in the competition. This will give the reader an edge over others as a well-informed decision can be made looking at the holistic picture of the market.
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Report Metric |
Details |
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Report Name |
UCAAS Market |
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The Market size value in 2021 |
26510 Million USD |
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The Revenue forecast in 2028 |
80430 Million USD |
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Growth Rate |
CAGR of 16.7% from 2022 to 2028 |
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Base year considered |
2021 |
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Forecast period |
2022-2028 |
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Forecast units |
Value (USD) |
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Segments covered |
Type, End-User, Offerings, and Region |
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Report coverage |
Revenue & volume forecast, company share, competitive landscape, growth factors, and trends |
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Geographic regions covered |
North America, Europe, Asia Pacific, Latin America, Middle East & Africa |
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Companies covered |
Google, Avaya, Cisco, Microsoft, Fuze, West Unified Communications Services, Mitel, PanTerra Networks, Polycom. |
1. How big is the Ucaas Market?
Ans. The global Unified Communications as a Service (UCaaS) market size is projected to reach US$ 80430 million by 2028, from US$ 26510 million in 2021.
Ans. The global Ucaas market is expected to grow at a compound annual growth rate of 16.7% from 2022 to 2028.
Ans. Google, Avaya, Cisco, Microsoft, Fuze, West Unified Communications Services, Mitel, PanTerra Networks, Polycom, others.
Table of Contents
1 Report Business Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Unified Communications as a Service (UCaaS) Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
1.2.2 Single Tenant
1.2.3 Multi-Tenant
1.3 Market by Application
1.3.1 Global Unified Communications as a Service (UCaaS) Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
1.3.2 Information And Communication Technology (ICT)
1.3.3 Banking, Financial Services, Insurance (BFSI)
1.3.4 Medical
1.3.5 Retail
1.3.6 Manufacturing
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Unified Communications as a Service (UCaaS) Market Perspective (2017-2028)
2.2 Unified Communications as a Service (UCaaS) Growth Trends by Region
2.2.1 Unified Communications as a Service (UCaaS) Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Unified Communications as a Service (UCaaS) Historic Market Size by Region (2017-2022)
2.2.3 Unified Communications as a Service (UCaaS) Forecasted Market Size by Region (2023-2028)
2.3 Unified Communications as a Service (UCaaS) Market Dynamics
2.3.1 Unified Communications as a Service (UCaaS) Industry Trends
2.3.2 Unified Communications as a Service (UCaaS) Market Drivers
2.3.3 Unified Communications as a Service (UCaaS) Market Challenges
2.3.4 Unified Communications as a Service (UCaaS) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Unified Communications as a Service (UCaaS) Players by Revenue
3.1.1 Global Top Unified Communications as a Service (UCaaS) Players by Revenue (2017-2022)
3.1.2 Global Unified Communications as a Service (UCaaS) Revenue Market Share by Players (2017-2022)
3.2 Global Unified Communications as a Service (UCaaS) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Unified Communications as a Service (UCaaS) Revenue
3.4 Global Unified Communications as a Service (UCaaS) Market Concentration Ratio
3.4.1 Global Unified Communications as a Service (UCaaS) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Unified Communications as a Service (UCaaS) Revenue in 2021
3.5 Unified Communications as a Service (UCaaS) Key Players Head office and Area Served
3.6 Key Players Unified Communications as a Service (UCaaS) Product Solution and Service
3.7 Date of Enter into Unified Communications as a Service (UCaaS) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Unified Communications as a Service (UCaaS) Breakdown Data by Type
4.1 Global Unified Communications as a Service (UCaaS) Historic Market Size by Type (2017-2022)
4.2 Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Type (2023-2028)
5 Unified Communications as a Service (UCaaS) Breakdown Data by Application
5.1 Global Unified Communications as a Service (UCaaS) Historic Market Size by Application (2017-2022)
5.2 Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Unified Communications as a Service (UCaaS) Market Size (2017-2028)
6.2 North America Unified Communications as a Service (UCaaS) Market Size by Type
6.2.1 North America Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022)
6.2.2 North America Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028)
6.2.3 North America Unified Communications as a Service (UCaaS) Market Share by Type (2017-2028)
6.3 North America Unified Communications as a Service (UCaaS) Market Size by Application
6.3.1 North America Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022)
6.3.2 North America Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028)
6.3.3 North America Unified Communications as a Service (UCaaS) Market Share by Application (2017-2028)
6.4 North America Unified Communications as a Service (UCaaS) Market Size by Country
6.4.1 North America Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
6.4.2 North America Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
6.4.3 U.S.
6.4.4 Canada
7 Europe
7.1 Europe Unified Communications as a Service (UCaaS) Market Size (2017-2028)
7.2 Europe Unified Communications as a Service (UCaaS) Market Size by Type
7.2.1 Europe Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022)
7.2.2 Europe Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028)
7.2.3 Europe Unified Communications as a Service (UCaaS) Market Share by Type (2017-2028)
7.3 Europe Unified Communications as a Service (UCaaS) Market Size by Application
7.3.1 Europe Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022)
7.3.2 Europe Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028)
7.3.3 Europe Unified Communications as a Service (UCaaS) Market Share by Application (2017-2028)
7.4 Europe Unified Communications as a Service (UCaaS) Market Size by Country
7.4.1 Europe Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
7.4.2 Europe Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size (2017-2028)
8.2 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Type
8.2.1 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022)
8.2.2 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028)
8.2.3 Asia-Pacific Unified Communications as a Service (UCaaS) Market Share by Type (2017-2028)
8.3 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Application
8.3.1 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022)
8.3.2 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028)
8.3.3 Asia-Pacific Unified Communications as a Service (UCaaS) Market Share by Application (2017-2028)
8.4 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Region
8.4.1 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Region (2017-2022)
8.4.2 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Region (2023-2028)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America Unified Communications as a Service (UCaaS) Market Size (2017-2028)
9.2 Latin America Unified Communications as a Service (UCaaS) Market Size by Type
9.2.1 Latin America Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022)
9.2.2 Latin America Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028)
9.2.3 Latin America Unified Communications as a Service (UCaaS) Market Share by Type (2017-2028)
9.3 Latin America Unified Communications as a Service (UCaaS) Market Size by Application
9.3.1 Latin America Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022)
9.3.2 Latin America Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028)
9.3.3 Latin America Unified Communications as a Service (UCaaS) Market Share by Application (2017-2028)
9.4 Latin America Unified Communications as a Service (UCaaS) Market Size by Country
9.4.1 Latin America Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
9.4.2 Latin America Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size (2017-2028)
10.2 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Type
10.2.1 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022)
10.2.2 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028)
10.2.3 Middle East & Africa Unified Communications as a Service (UCaaS) Market Share by Type (2017-2028)
10.3 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Application
10.3.1 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022)
10.3.2 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028)
10.3.3 Middle East & Africa Unified Communications as a Service (UCaaS) Market Share by Application (2017-2028)
10.4 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Country
10.4.1 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
10.4.2 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 Google
11.1.1 Google Company Details
11.1.2 Google Business Overview
11.1.3 Google Unified Communications as a Service (UCaaS) Introduction
11.1.4 Google Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.1.5 Google Recent Developments
11.2 Avaya
11.2.1 Avaya Company Details
11.2.2 Avaya Business Overview
11.2.3 Avaya Unified Communications as a Service (UCaaS) Introduction
11.2.4 Avaya Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.2.5 Avaya Recent Developments
11.3 Cisco
11.3.1 Cisco Company Details
11.3.2 Cisco Business Overview
11.3.3 Cisco Unified Communications as a Service (UCaaS) Introduction
11.3.4 Cisco Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.3.5 Cisco Recent Developments
11.4 Microsoft
11.4.1 Microsoft Company Details
11.4.2 Microsoft Business Overview
11.4.3 Microsoft Unified Communications as a Service (UCaaS) Introduction
11.4.4 Microsoft Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.4.5 Microsoft Recent Developments
11.5 Fuze
11.5.1 Fuze Company Details
11.5.2 Fuze Business Overview
11.5.3 Fuze Unified Communications as a Service (UCaaS) Introduction
11.5.4 Fuze Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.5.5 Fuze Recent Developments
11.6 West Unified Communications Services
11.6.1 West Unified Communications Services Company Details
11.6.2 West Unified Communications Services Business Overview
11.6.3 West Unified Communications Services Unified Communications as a Service (UCaaS) Introduction
11.6.4 West Unified Communications Services Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.6.5 West Unified Communications Services Recent Developments
11.7 Mitel
11.7.1 Mitel Company Details
11.7.2 Mitel Business Overview
11.7.3 Mitel Unified Communications as a Service (UCaaS) Introduction
11.7.4 Mitel Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.7.5 Mitel Recent Developments
11.8 PanTerra Networks
11.8.1 PanTerra Networks Company Details
11.8.2 PanTerra Networks Business Overview
11.8.3 PanTerra Networks Unified Communications as a Service (UCaaS) Introduction
11.8.4 PanTerra Networks Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.8.5 PanTerra Networks Recent Developments
11.9 Polycom
11.9.1 Polycom Company Details
11.9.2 Polycom Business Overview
11.9.3 Polycom Unified Communications as a Service (UCaaS) Introduction
11.9.4 Polycom Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.9.5 Polycom Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global Unified Communications as a Service (UCaaS) Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
Table 2. Key Players of Single Tenant
Table 3. Key Players of Multi-Tenant
Table 4. Global Unified Communications as a Service (UCaaS) Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
Table 5. Global Unified Communications as a Service (UCaaS) Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Unified Communications as a Service (UCaaS) Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Unified Communications as a Service (UCaaS) Market Share by Region (2017-2022)
Table 8. Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Unified Communications as a Service (UCaaS) Market Share by Region (2023-2028)
Table 10. Unified Communications as a Service (UCaaS) Market Trends
Table 11. Unified Communications as a Service (UCaaS) Market Drivers
Table 12. Unified Communications as a Service (UCaaS) Market Challenges
Table 13. Unified Communications as a Service (UCaaS) Market Restraints
Table 14. Global Unified Communications as a Service (UCaaS) Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Unified Communications as a Service (UCaaS) Revenue Share by Players (2017-2022)
Table 16. Global Top Unified Communications as a Service (UCaaS) by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Unified Communications as a Service (UCaaS) as of 2021)
Table 17. Ranking of Global Top Unified Communications as a Service (UCaaS) Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Unified Communications as a Service (UCaaS) Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Unified Communications as a Service (UCaaS) Product Solution and Service
Table 21. Date of Enter into Unified Communications as a Service (UCaaS) Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Unified Communications as a Service (UCaaS) Revenue Market Share by Type (2017-2022)
Table 25. Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Unified Communications as a Service (UCaaS) Revenue Market Share by Type (2023-2028)
Table 27. Global Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Unified Communications as a Service (UCaaS) Revenue Share by Application (2017-2022)
Table 29. Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Unified Communications as a Service (UCaaS) Revenue Share by Application (2023-2028)
Table 31. North America Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022) & (US$ Million)
Table 32. North America Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028) & (US$ Million)
Table 33. North America Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022) & (US$ Million)
Table 34. North America Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028) & (US$ Million)
Table 35. North America Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022) & (US$ Million)
Table 36. North America Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028) & (US$ Million)
Table 37. Europe Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022) & (US$ Million)
Table 38. Europe Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028) & (US$ Million)
Table 39. Europe Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022) & (US$ Million)
Table 40. Europe Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028) & (US$ Million)
Table 41. Europe Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022) & (US$ Million)
Table 42. Europe Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028) & (US$ Million)
Table 43. Asia Pacific Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022) & (US$ Million)
Table 44. Asia Pacific Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028) & (US$ Million)
Table 45. Asia Pacific Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022) & (US$ Million)
Table 46. Asia Pacific Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028) & (US$ Million)
Table 47. Asia Pacific Unified Communications as a Service (UCaaS) Market Size by Region (2017-2022) & (US$ Million)
Table 48. Asia Pacific Unified Communications as a Service (UCaaS) Market Size by Region (2023-2028) & (US$ Million)
Table 49. Latin America Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022) & (US$ Million)
Table 50. Latin America Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028) & (US$ Million)
Table 51. Latin America Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022) & (US$ Million)
Table 52. Latin America Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028) & (US$ Million)
Table 53. Latin America Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022) & (US$ Million)
Table 54. Latin America Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028) & (US$ Million)
Table 55. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022) & (US$ Million)
Table 56. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size by Type (2023-2028) & (US$ Million)
Table 57. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022) & (US$ Million)
Table 58. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size by Application (2023-2028) & (US$ Million)
Table 59. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022) & (US$ Million)
Table 60. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028) & (US$ Million)
Table 61. Google Company Details
Table 62. Google Business Overview
Table 63. Google Unified Communications as a Service (UCaaS) Product
Table 64. Google Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 65. Google Recent Developments
Table 66. Avaya Company Details
Table 67. Avaya Business Overview
Table 68. Avaya Unified Communications as a Service (UCaaS) Product
Table 69. Avaya Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 70. Avaya Recent Developments
Table 71. Cisco Company Details
Table 72. Cisco Business Overview
Table 73. Cisco Unified Communications as a Service (UCaaS) Product
Table 74. Cisco Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 75. Cisco Recent Developments
Table 76. Microsoft Company Details
Table 77. Microsoft Business Overview
Table 78. Microsoft Unified Communications as a Service (UCaaS) Product
Table 79. Microsoft Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 80. Microsoft Recent Developments
Table 81. Fuze Company Details
Table 82. Fuze Business Overview
Table 83. Fuze Unified Communications as a Service (UCaaS) Product
Table 84. Fuze Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 85. Fuze Recent Developments
Table 86. West Unified Communications Services Company Details
Table 87. West Unified Communications Services Business Overview
Table 88. West Unified Communications Services Unified Communications as a Service (UCaaS) Product
Table 89. West Unified Communications Services Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 90. West Unified Communications Services Recent Developments
Table 91. Mitel Company Details
Table 92. Mitel Business Overview
Table 93. Mitel Unified Communications as a Service (UCaaS) Product
Table 94. Mitel Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 95. Mitel Recent Developments
Table 96. PanTerra Networks Company Details
Table 97. PanTerra Networks Business Overview
Table 98. PanTerra Networks Unified Communications as a Service (UCaaS) Product
Table 99. PanTerra Networks Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 100. PanTerra Networks Recent Developments
Table 101. Polycom Company Details
Table 102. Polycom Business Overview
Table 103. Polycom Unified Communications as a Service (UCaaS) Product
Table 104. Polycom Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 105. Polycom Recent Developments
Table 106. Research Programs/Design for This Report
Table 107. Key Data Information from Secondary Sources
Table 108. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Unified Communications as a Service (UCaaS) Market Share by Type: 2021 VS 2028
Figure 2. Single Tenant Features
Figure 3. Multi-Tenant Features
Figure 4. Global Unified Communications as a Service (UCaaS) Market Share by Application: 2021 VS 2028
Figure 5. Information And Communication Technology (ICT) Case Studies
Figure 6. Banking, Financial Services, Insurance (BFSI) Case Studies
Figure 7. Medical Case Studies
Figure 8. Retail Case Studies
Figure 9. Manufacturing Case Studies
Figure 10. Unified Communications as a Service (UCaaS) Report Years Considered
Figure 11. Global Unified Communications as a Service (UCaaS) Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 12. Global Unified Communications as a Service (UCaaS) Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 13. Global Unified Communications as a Service (UCaaS) Market Share by Region: 2021 VS 2028
Figure 14. Global Unified Communications as a Service (UCaaS) Market Share by Players in 2021
Figure 15. Global Top Unified Communications as a Service (UCaaS) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Unified Communications as a Service (UCaaS) as of 2021)
Figure 16. The Top 10 and 5 Players Market Share by Unified Communications as a Service (UCaaS) Revenue in 2021
Figure 17. North America Unified Communications as a Service (UCaaS) Market Size YoY (2017-2028) & (US$ Million)
Figure 18. North America Unified Communications as a Service (UCaaS) Market Size Market Share by Type (2017-2028)
Figure 19. North America Unified Communications as a Service (UCaaS) Market Size Market Share by Application (2017-2028)
Figure 20. North America Unified Communications as a Service (UCaaS) Market Size Share by Country (2017-2028)
Figure 21. United States Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. Canada Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. Europe Unified Communications as a Service (UCaaS) Market Size YoY (2017-2028) & (US$ Million)
Figure 24. Europe Unified Communications as a Service (UCaaS) Market Size Market Share by Type (2017-2028)
Figure 25. Europe Unified Communications as a Service (UCaaS) Market Size Market Share by Application (2017-2028)
Figure 26. Europe Unified Communications as a Service (UCaaS) Market Size Share by Country (2017-2028)
Figure 27. Germany Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. France Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. U.K. Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Italy Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Russia Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. Nordic Countries Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. Asia-Pacific Unified Communications as a Service (UCaaS) Market Size YoY (2017-2028) & (US$ Million)
Figure 34. Asia Pacific Unified Communications as a Service (UCaaS) Market Size Market Share by Type (2017-2028)
Figure 35. Asia Pacific Unified Communications as a Service (UCaaS) Market Size Market Share by Application (2017-2028)
Figure 36. Asia Pacific Unified Communications as a Service (UCaaS) Market Size Share by Region (2017-2028)
Figure 37. China Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Japan Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. South Korea Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. Southeast Asia Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. India Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. Australia Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
List of Figures
Figure 43. Latin America Unified Communications as a Service (UCaaS) Market Size YoY (2017-2028) & (US$ Million)
Figure 44. Latin America Unified Communications as a Service (UCaaS) Market Size Market Share by Type (2017-2028)
Figure 45. Latin America Unified Communications as a Service (UCaaS) Market Size Market Share by Application (2017-2028)
Figure 46. Latin America Unified Communications as a Service (UCaaS) Market Size Share by Country (2017-2028)
Figure 47. Mexico Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 48. Brazil Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 49. Middle East & Africa Unified Communications as a Service (UCaaS) Market Size YoY (2017-2028) & (US$ Million)
Figure 50. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size Market Share by Type (2017-2028)
Figure 51. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size Market Share by Application (2017-2028)
Figure 52. Middle East and Africa Unified Communications as a Service (UCaaS) Market Size Share by Country (2017-2028)
Figure 53. Turkey Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 54. Saudi Arabia Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 55. UAE Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 56. Google Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 57. Avaya Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 58. Cisco Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 59. Microsoft Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 60. Fuze Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 61. West Unified Communications Services Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 62. Mitel Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 63. PanTerra Networks Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 64. Polycom Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 65. Bottom-up and Top-down Approaches for This Report
Figure 66. Data Triangulation
Figure 67. Key Executives Interviewed
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