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Global Customer Relationship Management (CRM) Outsourcing Market Research Report 2025

Published Date: September 2025

Report Code: QYRE-Auto-17T1848

Global Customer Relationship Management CRM Outsourcing Market Insights and Forecast to 2028

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Global Customer Relationship Management (CRM) Outsourcing Market Research Report 2025

Code: QYRE-Auto-17T1848

Report

September 2025

Pages:63

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

IBM

Accenture Plc

Cognizant

INFOSYS LIMITED

HCL Technologies

Customer Relationship Management (CRM) Outsourcing Market

The global market for Customer Relationship Management (CRM) Outsourcing was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.

Customer relationship management (CRM) outsourcing is a type of professional service provided by outsourcing vendors in the form of third-party services. The services include communications management, multi-channel customer engagement, and analytic solutions.

The retail segment accounted for the majority of shares toward the CRM outsourcing market during 2017. The segment is expected to lead the customer relationship management (CRM) outsourcing market in the forthcoming years.

This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management (CRM) Outsourcing, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management (CRM) Outsourcing.

The Customer Relationship Management (CRM) Outsourcing market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Customer Relationship Management (CRM) Outsourcing market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Customer Relationship Management (CRM) Outsourcing companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Customer Relationship Management (CRM) Outsourcing Market Report

Report Metric	Details
Report Name	Customer Relationship Management (CRM) Outsourcing Market
Segment by Type	Communications Management Multi-Channel Customer Engagement Analytic Solutions Others
Segment by Application	Retail BFSI Telecom & IT Healthcare Others
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	IBM, Accenture, Cognizant, Infosys, HCL Technologies
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Relationship Management (CRM) Outsourcing company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Customer Relationship Management (CRM) Outsourcing Market report?

Ans: The main players in the Customer Relationship Management (CRM) Outsourcing Market are IBM, Accenture, Cognizant, Infosys, HCL Technologies

What are the Application segmentation covered in the Customer Relationship Management (CRM) Outsourcing Market report?

Ans: The Applications covered in the Customer Relationship Management (CRM) Outsourcing Market report are Retail, BFSI, Telecom & IT, Healthcare, Others

What are the Type segmentation covered in the Customer Relationship Management (CRM) Outsourcing Market report?

Ans: The Types covered in the Customer Relationship Management (CRM) Outsourcing Market report are Communications Management, Multi-Channel Customer Engagement, Analytic Solutions, Others

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 Communications Management

1.2.3 Multi-Channel Customer Engagement

1.2.4 Analytic Solutions

1.2.5 Others

1.3 Market by Application

1.3.1 Global Customer Relationship Management (CRM) Outsourcing Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 Retail

1.3.3 BFSI

1.3.4 Telecom & IT

1.3.5 Healthcare

1.3.6 Others

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Customer Relationship Management (CRM) Outsourcing Market Perspective (2020-2031)

2.2 Global Customer Relationship Management (CRM) Outsourcing Growth Trends by Region

2.2.1 Global Customer Relationship Management (CRM) Outsourcing Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Customer Relationship Management (CRM) Outsourcing Historic Market Size by Region (2020-2025)

2.2.3 Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Region (2026-2031)

2.3 Customer Relationship Management (CRM) Outsourcing Market Dynamics

2.3.1 Customer Relationship Management (CRM) Outsourcing Industry Trends

2.3.2 Customer Relationship Management (CRM) Outsourcing Market Drivers

2.3.3 Customer Relationship Management (CRM) Outsourcing Market Challenges

2.3.4 Customer Relationship Management (CRM) Outsourcing Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Customer Relationship Management (CRM) Outsourcing Players by Revenue

3.1.1 Global Top Customer Relationship Management (CRM) Outsourcing Players by Revenue (2020-2025)

3.1.2 Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share by Players (2020-2025)

3.2 Global Customer Relationship Management (CRM) Outsourcing Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Customer Relationship Management (CRM) Outsourcing Revenue

3.4 Global Customer Relationship Management (CRM) Outsourcing Market Concentration Ratio

3.4.1 Global Customer Relationship Management (CRM) Outsourcing Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management (CRM) Outsourcing Revenue in 2024

3.5 Global Key Players of Customer Relationship Management (CRM) Outsourcing Head office and Area Served

3.6 Global Key Players of Customer Relationship Management (CRM) Outsourcing, Product and Application

3.7 Global Key Players of Customer Relationship Management (CRM) Outsourcing, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Relationship Management (CRM) Outsourcing Breakdown Data by Type

4.1 Global Customer Relationship Management (CRM) Outsourcing Historic Market Size by Type (2020-2025)

4.2 Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Type (2026-2031)

5 Customer Relationship Management (CRM) Outsourcing Breakdown Data by Application

5.1 Global Customer Relationship Management (CRM) Outsourcing Historic Market Size by Application (2020-2025)

5.2 Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Customer Relationship Management (CRM) Outsourcing Market Size (2020-2031)

6.2 North America Customer Relationship Management (CRM) Outsourcing Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2020-2025)

6.4 North America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Customer Relationship Management (CRM) Outsourcing Market Size (2020-2031)

7.2 Europe Customer Relationship Management (CRM) Outsourcing Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Country (2020-2025)

7.4 Europe Customer Relationship Management (CRM) Outsourcing Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size (2020-2031)

8.2 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Region (2020-2025)

8.4 Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Customer Relationship Management (CRM) Outsourcing Market Size (2020-2031)

9.2 Latin America Customer Relationship Management (CRM) Outsourcing Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2020-2025)

9.4 Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size (2020-2031)

10.2 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Country (2020-2025)

10.4 Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 IBM

11.1.1 IBM Company Details

11.1.2 IBM Business Overview

11.1.3 IBM Customer Relationship Management (CRM) Outsourcing Introduction

11.1.4 IBM Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

11.1.5 IBM Recent Development

11.2 Accenture

11.2.1 Accenture Company Details

11.2.2 Accenture Business Overview

11.2.3 Accenture Customer Relationship Management (CRM) Outsourcing Introduction

11.2.4 Accenture Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

11.2.5 Accenture Recent Development

11.3 Cognizant

11.3.1 Cognizant Company Details

11.3.2 Cognizant Business Overview

11.3.3 Cognizant Customer Relationship Management (CRM) Outsourcing Introduction

11.3.4 Cognizant Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

11.3.5 Cognizant Recent Development

11.4 Infosys

11.4.1 Infosys Company Details

11.4.2 Infosys Business Overview

11.4.3 Infosys Customer Relationship Management (CRM) Outsourcing Introduction

11.4.4 Infosys Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

11.4.5 Infosys Recent Development

11.5 HCL Technologies

11.5.1 HCL Technologies Company Details

11.5.2 HCL Technologies Business Overview

11.5.3 HCL Technologies Customer Relationship Management (CRM) Outsourcing Introduction

11.5.4 HCL Technologies Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

11.5.5 HCL Technologies Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

IBM

Accenture Plc

Cognizant

INFOSYS LIMITED

HCL Technologies

List of Tables

Table 1. Global Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of Communications Management

Table 3. Key Players of Multi-Channel Customer Engagement

Table 4. Key Players of Analytic Solutions

Table 5. Key Players of Others

Table 6. Global Customer Relationship Management (CRM) Outsourcing Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 7. Global Customer Relationship Management (CRM) Outsourcing Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 8. Global Customer Relationship Management (CRM) Outsourcing Market Size by Region (2020-2025) & (US$ Million)

Table 9. Global Customer Relationship Management (CRM) Outsourcing Market Share by Region (2020-2025)

Table 10. Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 11. Global Customer Relationship Management (CRM) Outsourcing Market Share by Region (2026-2031)

Table 12. Customer Relationship Management (CRM) Outsourcing Market Trends

Table 13. Customer Relationship Management (CRM) Outsourcing Market Drivers

Table 14. Customer Relationship Management (CRM) Outsourcing Market Challenges

Table 15. Customer Relationship Management (CRM) Outsourcing Market Restraints

Table 16. Global Customer Relationship Management (CRM) Outsourcing Revenue by Players (2020-2025) & (US$ Million)

Table 17. Global Customer Relationship Management (CRM) Outsourcing Market Share by Players (2020-2025)

Table 18. Global Top Customer Relationship Management (CRM) Outsourcing Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management (CRM) Outsourcing as of 2024)

Table 19. Ranking of Global Top Customer Relationship Management (CRM) Outsourcing Companies by Revenue (US$ Million) in 2024

Table 20. Global 5 Largest Players Market Share by Customer Relationship Management (CRM) Outsourcing Revenue (CR5 and HHI) & (2020-2025)

Table 21. Global Key Players of Customer Relationship Management (CRM) Outsourcing, Headquarters and Area Served

Table 22. Global Key Players of Customer Relationship Management (CRM) Outsourcing, Product and Application

Table 23. Global Key Players of Customer Relationship Management (CRM) Outsourcing, Date of Enter into This Industry

Table 24. Mergers & Acquisitions, Expansion Plans

Table 25. Global Customer Relationship Management (CRM) Outsourcing Market Size by Type (2020-2025) & (US$ Million)

Table 26. Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share by Type (2020-2025)

Table 27. Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 28. Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share by Type (2026-2031)

Table 29. Global Customer Relationship Management (CRM) Outsourcing Market Size by Application (2020-2025) & (US$ Million)

Table 30. Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share by Application (2020-2025)

Table 31. Global Customer Relationship Management (CRM) Outsourcing Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 32. Global Customer Relationship Management (CRM) Outsourcing Revenue Market Share by Application (2026-2031)

Table 33. North America Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 34. North America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2020-2025) & (US$ Million)

Table 35. North America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2026-2031) & (US$ Million)

Table 36. Europe Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 37. Europe Customer Relationship Management (CRM) Outsourcing Market Size by Country (2020-2025) & (US$ Million)

Table 38. Europe Customer Relationship Management (CRM) Outsourcing Market Size by Country (2026-2031) & (US$ Million)

Table 39. Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 40. Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Region (2020-2025) & (US$ Million)

Table 41. Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size by Region (2026-2031) & (US$ Million)

Table 42. Latin America Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 43. Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2020-2025) & (US$ Million)

Table 44. Latin America Customer Relationship Management (CRM) Outsourcing Market Size by Country (2026-2031) & (US$ Million)

Table 45. Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 46. Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Country (2020-2025) & (US$ Million)

Table 47. Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size by Country (2026-2031) & (US$ Million)

Table 48. IBM Company Details

Table 49. IBM Business Overview

Table 50. IBM Customer Relationship Management (CRM) Outsourcing Product

Table 51. IBM Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025) & (US$ Million)

Table 52. IBM Recent Development

Table 53. Accenture Company Details

Table 54. Accenture Business Overview

Table 55. Accenture Customer Relationship Management (CRM) Outsourcing Product

Table 56. Accenture Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025) & (US$ Million)

Table 57. Accenture Recent Development

Table 58. Cognizant Company Details

Table 59. Cognizant Business Overview

Table 60. Cognizant Customer Relationship Management (CRM) Outsourcing Product

Table 61. Cognizant Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025) & (US$ Million)

Table 62. Cognizant Recent Development

Table 63. Infosys Company Details

Table 64. Infosys Business Overview

Table 65. Infosys Customer Relationship Management (CRM) Outsourcing Product

Table 66. Infosys Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025) & (US$ Million)

Table 67. Infosys Recent Development

Table 68. HCL Technologies Company Details

Table 69. HCL Technologies Business Overview

Table 70. HCL Technologies Customer Relationship Management (CRM) Outsourcing Product

Table 71. HCL Technologies Revenue in Customer Relationship Management (CRM) Outsourcing Business (2020-2025) & (US$ Million)

Table 72. HCL Technologies Recent Development

Table 73. Research Programs/Design for This Report

Table 74. Key Data Information from Secondary Sources

Table 75. Key Data Information from Primary Sources

Table 76. Authors List of This Report

List of Figures

Figure 1. Customer Relationship Management (CRM) Outsourcing Picture

Figure 2. Global Customer Relationship Management (CRM) Outsourcing Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Customer Relationship Management (CRM) Outsourcing Market Share by Type: 2024 VS 2031

Figure 4. Communications Management Features

Figure 5. Multi-Channel Customer Engagement Features

Figure 6. Analytic Solutions Features

Figure 7. Others Features

Figure 8. Global Customer Relationship Management (CRM) Outsourcing Market Size by Application (2020-2031) & (US$ Million)

Figure 9. Global Customer Relationship Management (CRM) Outsourcing Market Share by Application: 2024 VS 2031

Figure 10. Retail Case Studies

Figure 11. BFSI Case Studies

Figure 12. Telecom & IT Case Studies

Figure 13. Healthcare Case Studies

Figure 14. Others Case Studies

Figure 15. Customer Relationship Management (CRM) Outsourcing Report Years Considered

Figure 16. Global Customer Relationship Management (CRM) Outsourcing Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 17. Global Customer Relationship Management (CRM) Outsourcing Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 18. Global Customer Relationship Management (CRM) Outsourcing Market Share by Region: 2024 VS 2031

Figure 19. Global Customer Relationship Management (CRM) Outsourcing Market Share by Players in 2024

Figure 20. Global Top Customer Relationship Management (CRM) Outsourcing Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management (CRM) Outsourcing as of 2024)

Figure 21. The Top 10 and 5 Players Market Share by Customer Relationship Management (CRM) Outsourcing Revenue in 2024

Figure 22. North America Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 23. North America Customer Relationship Management (CRM) Outsourcing Market Share by Country (2020-2031)

Figure 24. United States Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. Canada Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 26. Europe Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 27. Europe Customer Relationship Management (CRM) Outsourcing Market Share by Country (2020-2031)

Figure 28. Germany Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. France Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. U.K. Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 31. Italy Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Russia Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. Nordic Countries Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 35. Asia-Pacific Customer Relationship Management (CRM) Outsourcing Market Share by Region (2020-2031)

Figure 36. China Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. Japan Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. South Korea Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 39. Southeast Asia Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. India Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Australia Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. Latin America Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 43. Latin America Customer Relationship Management (CRM) Outsourcing Market Share by Country (2020-2031)

Figure 44. Mexico Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. Brazil Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 47. Middle East & Africa Customer Relationship Management (CRM) Outsourcing Market Share by Country (2020-2031)

Figure 48. Turkey Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 49. Saudi Arabia Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 50. UAE Customer Relationship Management (CRM) Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 51. IBM Revenue Growth Rate in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

Figure 52. Accenture Revenue Growth Rate in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

Figure 53. Cognizant Revenue Growth Rate in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

Figure 54. Infosys Revenue Growth Rate in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

Figure 55. HCL Technologies Revenue Growth Rate in Customer Relationship Management (CRM) Outsourcing Business (2020-2025)

Figure 56. Bottom-up and Top-down Approaches for This Report

Figure 57. Data Triangulation

Figure 58. Key Executives Interviewed

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