The global Customer Experience Monitoring market is projected to grow from US$ 86 million in 2023 to US$ 182.7 million by 2029, at a Compound Annual Growth Rate (CAGR) of 13.4% during the forecast period.

Customer Experience Monitoring Market

Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.

Market Analysis and Insights: Global Customer Experience Monitoring Market

The usage of mobile and social media touch points is increasing rapidly for sharing views and ideas. In order to get globally connected, companies must frequently monitor these touch points and follow up with their customers by understanding their needs and wants for improving customer loyalty and experience. In the competitive world, leading companies will be focusing on customer-centric approach rather than company-centric approach. Toward this, enterprises will be adapting newer ways to connect customers with organizations for regular feedback.

Report Includes

This report presents an overview of global market for Customer Experience Monitoring market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.

This report researches the key producers of Customer Experience Monitoring, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Customer Experience Monitoring, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Customer Experience Monitoring revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global Customer Experience Monitoring market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for Customer Experience Monitoring revenue, projected growth trends, production technology, application and end-user industry.

Descriptive company profiles of the major global players, including RADCOM Ltd. (Israel), Aternity(US), Oracle Corporation (US), RadioOpt GmbH (Germany), BMC Software(US), Broadcom(US), Comarch SA (Poland), Riverbed Technology(US) and Compuware Corporation (US), etc.

Scope of Customer Experience Monitoring Market Report

Report Metric	Details
Report Name	Customer Experience Monitoring Market
Accounted market size in 2023	US$ 86 million
Forecasted market size in 2029	US$ 182.7 million
CAGR	13.4
Base Year	2023
Forecasted years	2023 - 2029
Segment by Type	PC Terminal Mobile Terminal
Segment by Application	Retail Bank & Finance Institution Hospital Others
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	RADCOM Ltd. (Israel), Aternity(US), Oracle Corporation (US), RadioOpt GmbH (Germany), BMC Software(US), Broadcom(US), Comarch SA (Poland), Riverbed Technology(US), Compuware Corporation (US), CorrelSense(US), Nokia Siemens Networks Oy (Finland), Dominion Digital(US), Huawei Technologies Co.(China), IBM (US), Inforonics Global Services, LLC (US), Knoa Software(US), KoHorts IT Services, LLC (US)
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Customer Experience Monitoring in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Experience Monitoring companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America by type, by application and by country, revenue for each segment.
Chapter 7: Europe by type, by application and by country, revenue for each segment.
Chapter 8: China by type and by application revenue for each segment.
Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Customer Experience Monitoring revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions

FAQ for this report

How fast is Customer Experience Monitoring Market growing?

Ans: The Customer Experience Monitoring Market witnessing a CAGR of 13.4 during the forecast period 2023-2029.

What is the Customer Experience Monitoring Market size in 2029?

Ans: The global Customer Experience Monitoring market is projected to grow from US$ 86 million in 2023 to US$ 182.7 million by 2029, at a Compound Annual Growth Rate (CAGR) of 13.4% during the forecast period.

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Customer Experience Monitoring Market Size Growth Rate by Type, 2018 VS 2022 VS 2029

1.2.2 PC Terminal

1.2.3 Mobile Terminal

1.3 Market by Application

1.3.1 Global Customer Experience Monitoring Market Size Growth Rate by Application, 2018 VS 2022 VS 2029

1.3.2 Retail

1.3.3 Bank & Finance Institution

1.3.4 Hospital

1.3.5 Others

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Customer Experience Monitoring Market Perspective (2018-2029)

2.2 Global Customer Experience Monitoring Growth Trends by Region

2.2.1 Customer Experience Monitoring Market Size by Region: 2018 VS 2022 VS 2029

2.2.2 Customer Experience Monitoring Historic Market Size by Region (2018-2023)

2.2.3 Customer Experience Monitoring Forecasted Market Size by Region (2024-2029)

2.3 Customer Experience Monitoring Market Dynamics

2.3.1 Customer Experience Monitoring Industry Trends

2.3.2 Customer Experience Monitoring Market Drivers

2.3.3 Customer Experience Monitoring Market Challenges

2.3.4 Customer Experience Monitoring Market Restraints

3 Competition Landscape by Key Players

3.1 Global Revenue Customer Experience Monitoring by Players

3.1.1 Global Customer Experience Monitoring Revenue by Players (2018-2023)

3.1.2 Global Customer Experience Monitoring Revenue Market Share by Players (2018-2023)

3.2 Global Customer Experience Monitoring Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players of Customer Experience Monitoring, Ranking by Revenue, 2021 VS 2022 VS 2023

3.4 Global Customer Experience Monitoring Market Concentration Ratio

3.4.1 Global Customer Experience Monitoring Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Customer Experience Monitoring Revenue in 2022

3.5 Global Key Players of Customer Experience Monitoring Head office and Area Served

3.6 Global Key Players of Customer Experience Monitoring, Product and Application

3.7 Global Key Players of Customer Experience Monitoring, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Experience Monitoring Breakdown Data by Type

4.1 Global Customer Experience Monitoring Historic Market Size by Type (2018-2023)

4.2 Global Customer Experience Monitoring Forecasted Market Size by Type (2024-2029)

5 Customer Experience Monitoring Breakdown Data by Application

5.1 Global Customer Experience Monitoring Historic Market Size by Application (2018-2023)

5.2 Global Customer Experience Monitoring Forecasted Market Size by Application (2024-2029)

6 North America

6.1 North America Customer Experience Monitoring Market Size (2018-2029)

6.2 North America Customer Experience Monitoring Market Size by Type

6.2.1 North America Customer Experience Monitoring Market Size by Type (2018-2023)

6.2.2 North America Customer Experience Monitoring Market Size by Type (2024-2029)

6.2.3 North America Customer Experience Monitoring Market Share by Type (2018-2029)

6.3 North America Customer Experience Monitoring Market Size by Application

6.3.1 North America Customer Experience Monitoring Market Size by Application (2018-2023)

6.3.2 North America Customer Experience Monitoring Market Size by Application (2024-2029)

6.3.3 North America Customer Experience Monitoring Market Share by Application (2018-2029)

6.4 North America Customer Experience Monitoring Market Size by Country

6.4.1 North America Customer Experience Monitoring Market Size by Country: 2018 VS 2022 VS 2029

6.4.2 North America Customer Experience Monitoring Market Size by Country (2018-2023)

6.4.3 North America Customer Experience Monitoring Market Size by Country (2024-2029)

6.4.4 U.S.

6.4.5 Canada

7 Europe

7.1 Europe Customer Experience Monitoring Market Size (2018-2029)

7.2 Europe Customer Experience Monitoring Market Size by Type

7.2.1 Europe Customer Experience Monitoring Market Size by Type (2018-2023)

7.2.2 Europe Customer Experience Monitoring Market Size by Type (2024-2029)

7.2.3 Europe Customer Experience Monitoring Market Share by Type (2018-2029)

7.3 Europe Customer Experience Monitoring Market Size by Application

7.3.1 Europe Customer Experience Monitoring Market Size by Application (2018-2023)

7.3.2 Europe Customer Experience Monitoring Market Size by Application (2024-2029)

7.3.3 Europe Customer Experience Monitoring Market Share by Application (2018-2029)

7.4 Europe Customer Experience Monitoring Market Size by Country

7.4.1 Europe Customer Experience Monitoring Market Size by Country: 2018 VS 2022 VS 2029

7.4.2 Europe Customer Experience Monitoring Market Size by Country (2018-2023)

7.4.3 Europe Customer Experience Monitoring Market Size by Country (2024-2029)

7.4.3 Germany

7.4.4 France

7.4.5 U.K.

7.4.6 Italy

7.4.7 Russia

7.4.8 Nordic Countries

8 China

8.1 China Customer Experience Monitoring Market Size (2018-2029)

8.2 China Customer Experience Monitoring Market Size by Type

8.2.1 China Customer Experience Monitoring Market Size by Type (2018-2023)

8.2.2 China Customer Experience Monitoring Market Size by Type (2024-2029)

8.2.3 China Customer Experience Monitoring Market Share by Type (2018-2029)

8.3 China Customer Experience Monitoring Market Size by Application

8.3.1 China Customer Experience Monitoring Market Size by Application (2018-2023)

8.3.2 China Customer Experience Monitoring Market Size by Application (2024-2029)

8.3.3 China Customer Experience Monitoring Market Share by Application (2018-2029)

9 Asia (excluding China)

9.1 Asia Customer Experience Monitoring Market Size (2018-2029)

9.2 Asia Customer Experience Monitoring Market Size by Type

9.2.1 Asia Customer Experience Monitoring Market Size by Type (2018-2023)

9.2.2 Asia Customer Experience Monitoring Market Size by Type (2024-2029)

9.2.3 Asia Customer Experience Monitoring Market Share by Type (2018-2029)

9.3 Asia Customer Experience Monitoring Market Size by Application

9.3.1 Asia Customer Experience Monitoring Market Size by Application (2018-2023)

9.3.2 Asia Customer Experience Monitoring Market Size by Application (2024-2029)

9.3.3 Asia Customer Experience Monitoring Market Share by Application (2018-2029)

9.4 Asia Customer Experience Monitoring Market Size by Region

9.4.1 Asia Customer Experience Monitoring Market Size by Region: 2018 VS 2022 VS 2029

9.4.2 Asia Customer Experience Monitoring Market Size by Region (2018-2023)

9.4.3 Asia Customer Experience Monitoring Market Size by Region (2024-2029)

9.4.4 Japan

9.4.5 South Korea

9.4.6 China Taiwan

9.4.7 Southeast Asia

9.4.8 India

9.4.9 Australia

10 Middle East, Africa, and Latin America

10.1 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size (2018-2029)

10.2 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Type

10.2.1 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Type (2018-2023)

10.2.2 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Type (2024-2029)

10.2.3 Middle East, Africa, and Latin America Customer Experience Monitoring Market Share by Type (2018-2029)

10.3 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Application

10.3.1 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Application (2018-2023)

10.3.2 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Application (2024-2029)

10.3.3 Middle East, Africa, and Latin America Customer Experience Monitoring Market Share by Application (2018-2029)

10.4 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Country

10.4.1 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Country: 2018 VS 2022 VS 2029

10.4.2 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Country (2018-2023)

10.4.3 Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Country (2024-2029)

10.4.4 Brazil

10.4.5 Mexico

10.4.6 Turkey

10.4.7 Saudi Arabia

10.4.8 Israel

10.4.9 GCC Countries

11 Key Players Profiles

11.1 RADCOM Ltd. (Israel)

11.1.1 RADCOM Ltd. (Israel) Company Details

11.1.2 RADCOM Ltd. (Israel) Business Overview

11.1.3 RADCOM Ltd. (Israel) Customer Experience Monitoring Introduction

11.1.4 RADCOM Ltd. (Israel) Revenue in Customer Experience Monitoring Business (2018-2023)

11.1.5 RADCOM Ltd. (Israel) Recent Developments

11.2 Aternity(US)

11.2.1 Aternity(US) Company Details

11.2.2 Aternity(US) Business Overview

11.2.3 Aternity(US) Customer Experience Monitoring Introduction

11.2.4 Aternity(US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.2.5 Aternity(US) Recent Developments

11.3 Oracle Corporation (US)

11.3.1 Oracle Corporation (US) Company Details

11.3.2 Oracle Corporation (US) Business Overview

11.3.3 Oracle Corporation (US) Customer Experience Monitoring Introduction

11.3.4 Oracle Corporation (US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.3.5 Oracle Corporation (US) Recent Developments

11.4 RadioOpt GmbH (Germany)

11.4.1 RadioOpt GmbH (Germany) Company Details

11.4.2 RadioOpt GmbH (Germany) Business Overview

11.4.3 RadioOpt GmbH (Germany) Customer Experience Monitoring Introduction

11.4.4 RadioOpt GmbH (Germany) Revenue in Customer Experience Monitoring Business (2018-2023)

11.4.5 RadioOpt GmbH (Germany) Recent Developments

11.5 BMC Software(US)

11.5.1 BMC Software(US) Company Details

11.5.2 BMC Software(US) Business Overview

11.5.3 BMC Software(US) Customer Experience Monitoring Introduction

11.5.4 BMC Software(US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.5.5 BMC Software(US) Recent Developments

11.6 Broadcom(US)

11.6.1 Broadcom(US) Company Details

11.6.2 Broadcom(US) Business Overview

11.6.3 Broadcom(US) Customer Experience Monitoring Introduction

11.6.4 Broadcom(US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.6.5 Broadcom(US) Recent Developments

11.7 Comarch SA (Poland)

11.7.1 Comarch SA (Poland) Company Details

11.7.2 Comarch SA (Poland) Business Overview

11.7.3 Comarch SA (Poland) Customer Experience Monitoring Introduction

11.7.4 Comarch SA (Poland) Revenue in Customer Experience Monitoring Business (2018-2023)

11.7.5 Comarch SA (Poland) Recent Developments

11.8 Riverbed Technology(US)

11.8.1 Riverbed Technology(US) Company Details

11.8.2 Riverbed Technology(US) Business Overview

11.8.3 Riverbed Technology(US) Customer Experience Monitoring Introduction

11.8.4 Riverbed Technology(US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.8.5 Riverbed Technology(US) Recent Developments

11.9 Compuware Corporation (US)

11.9.1 Compuware Corporation (US) Company Details

11.9.2 Compuware Corporation (US) Business Overview

11.9.3 Compuware Corporation (US) Customer Experience Monitoring Introduction

11.9.4 Compuware Corporation (US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.9.5 Compuware Corporation (US) Recent Developments

11.10 CorrelSense(US)

11.10.1 CorrelSense(US) Company Details

11.10.2 CorrelSense(US) Business Overview

11.10.3 CorrelSense(US) Customer Experience Monitoring Introduction

11.10.4 CorrelSense(US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.10.5 CorrelSense(US) Recent Developments

11.11 Nokia Siemens Networks Oy (Finland)

11.11.1 Nokia Siemens Networks Oy (Finland) Company Details

11.11.2 Nokia Siemens Networks Oy (Finland) Business Overview

11.11.3 Nokia Siemens Networks Oy (Finland) Customer Experience Monitoring Introduction

11.11.4 Nokia Siemens Networks Oy (Finland) Revenue in Customer Experience Monitoring Business (2018-2023)

11.11.5 Nokia Siemens Networks Oy (Finland) Recent Developments

11.12 Dominion Digital(US)

11.12.1 Dominion Digital(US) Company Details

11.12.2 Dominion Digital(US) Business Overview

11.12.3 Dominion Digital(US) Customer Experience Monitoring Introduction

11.12.4 Dominion Digital(US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.12.5 Dominion Digital(US) Recent Developments

11.13 Huawei Technologies Co.(China)

11.13.1 Huawei Technologies Co.(China) Company Details

11.13.2 Huawei Technologies Co.(China) Business Overview

11.13.3 Huawei Technologies Co.(China) Customer Experience Monitoring Introduction

11.13.4 Huawei Technologies Co.(China) Revenue in Customer Experience Monitoring Business (2018-2023)

11.13.5 Huawei Technologies Co.(China) Recent Developments

11.14 IBM (US)

11.14.1 IBM (US) Company Details

11.14.2 IBM (US) Business Overview

11.14.3 IBM (US) Customer Experience Monitoring Introduction

11.14.4 IBM (US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.14.5 IBM (US) Recent Developments

11.15 Inforonics Global Services, LLC (US)

11.15.1 Inforonics Global Services, LLC (US) Company Details

11.15.2 Inforonics Global Services, LLC (US) Business Overview

11.15.3 Inforonics Global Services, LLC (US) Customer Experience Monitoring Introduction

11.15.4 Inforonics Global Services, LLC (US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.15.5 Inforonics Global Services, LLC (US) Recent Developments

11.16 Knoa Software(US)

11.16.1 Knoa Software(US) Company Details

11.16.2 Knoa Software(US) Business Overview

11.16.3 Knoa Software(US) Customer Experience Monitoring Introduction

11.16.4 Knoa Software(US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.16.5 Knoa Software(US) Recent Developments

11.17 KoHorts IT Services, LLC (US)

11.17.1 KoHorts IT Services, LLC (US) Company Details

11.17.2 KoHorts IT Services, LLC (US) Business Overview

11.17.3 KoHorts IT Services, LLC (US) Customer Experience Monitoring Introduction

11.17.4 KoHorts IT Services, LLC (US) Revenue in Customer Experience Monitoring Business (2018-2023)

11.17.5 KoHorts IT Services, LLC (US) Recent Developments

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

RADCOM Ltd. (Israel)

Aternity(US)

Oracle Corporation (US)

RadioOpt GmbH (Germany)

BMC Software (US)

Broadcom(US)

Comarch SA (Poland)

Riverbed Technology(US)

Compuware Corporation (US)

CorrelSense(US)

Nokia Siemens Networks Oy (Finland)

Dominion Digital(US)

Huawei Technologies Co (China)

IBM US

Inforonics Global Services, LLC (US)

Knoa Software(US)

KoHorts IT Services, LLC (US)

List of Tables

Table 1. Global Customer Experience Monitoring Market Size Growth Rate by Type (US$ Million), 2018 VS 2022 VS 2029

Table 2. Key Players of PC Terminal

Table 3. Key Players of Mobile Terminal

Table 4. Global Customer Experience Monitoring Market Size Growth Rate by Application (US$ Million), 2018 VS 2022 VS 2029

Table 5. Global Customer Experience Monitoring Market Size Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029

Table 6. Global Customer Experience Monitoring Market Size by Region (2018-2023) & (US$ Million)

Table 7. Global Customer Experience Monitoring Market Share by Region (2018-2023)

Table 8. Global Customer Experience Monitoring Forecasted Market Size by Region (2024-2029) & (US$ Million)

Table 9. Global Customer Experience Monitoring Market Share by Region (2024-2029)

Table 10. Customer Experience Monitoring Market Trends

Table 11. Customer Experience Monitoring Market Drivers

Table 12. Customer Experience Monitoring Market Challenges

Table 13. Customer Experience Monitoring Market Restraints

Table 14. Global Customer Experience Monitoring Revenue by Players (2018-2023) & (US$ Million)

Table 15. Global Customer Experience Monitoring Revenue Share by Players (2018-2023)

Table 16. Global Top Customer Experience Monitoring by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Monitoring as of 2022)

Table 17. Global Customer Experience Monitoring Industry Ranking 2021 VS 2022 VS 2023

Table 18. Global 5 Largest Players Market Share by Customer Experience Monitoring Revenue (CR5 and HHI) & (2018-2023)

Table 19. Global Key Players of Customer Experience Monitoring, Headquarters and Area Served

Table 20. Global Key Players of Customer Experience Monitoring, Product and Application

Table 21. Global Key Players of Customer Experience Monitoring, Product and Application

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Customer Experience Monitoring Market Size by Type (2018-2023) & (US$ Million)

Table 24. Global Customer Experience Monitoring Revenue Market Share by Type (2018-2023)

Table 25. Global Customer Experience Monitoring Forecasted Market Size by Type (2024-2029) & (US$ Million)

Table 26. Global Customer Experience Monitoring Revenue Market Share by Type (2024-2029)

Table 27. Global Customer Experience Monitoring Market Size by Application (2018-2023) & (US$ Million)

Table 28. Global Customer Experience Monitoring Revenue Share by Application (2018-2023)

Table 29. Global Customer Experience Monitoring Forecasted Market Size by Application (2024-2029) & (US$ Million)

Table 30. Global Customer Experience Monitoring Revenue Share by Application (2024-2029)

Table 31. North America Customer Experience Monitoring Market Size by Type (2018-2023) & (US$ Million)

Table 32. North America Customer Experience Monitoring Market Size by Type (2024-2029) & (US$ Million)

Table 33. North America Customer Experience Monitoring Market Size by Application (2018-2023) & (US$ Million)

Table 34. North America Customer Experience Monitoring Market Size by Application (2024-2029) & (US$ Million)

Table 35. North America Customer Experience Monitoring Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029

Table 36. North America Customer Experience Monitoring Market Size by Country (2018-2023) & (US$ Million)

Table 37. North America Customer Experience Monitoring Market Size by Country (2024-2029) & (US$ Million)

Table 38. Europe Customer Experience Monitoring Market Size by Type (2018-2023) & (US$ Million)

Table 39. Europe Customer Experience Monitoring Market Size by Type (2024-2029) & (US$ Million)

Table 40. Europe Customer Experience Monitoring Market Size by Application (2018-2023) & (US$ Million)

Table 41. Europe Customer Experience Monitoring Market Size by Application (2024-2029) & (US$ Million)

Table 42. Europe Customer Experience Monitoring Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029

Table 43. Europe Customer Experience Monitoring Market Size by Country (2018-2023) & (US$ Million)

Table 44. Europe Customer Experience Monitoring Market Size by Country (2024-2029) & (US$ Million)

Table 45. China Customer Experience Monitoring Market Size by Type (2018-2023) & (US$ Million)

Table 46. China Customer Experience Monitoring Market Size by Type (2024-2029) & (US$ Million)

Table 47. China Customer Experience Monitoring Market Size by Application (2018-2023) & (US$ Million)

Table 48. China Customer Experience Monitoring Market Size by Application (2024-2029) & (US$ Million)

Table 49. Asia Customer Experience Monitoring Market Size by Type (2018-2023) & (US$ Million)

Table 50. Asia Customer Experience Monitoring Market Size by Type (2024-2029) & (US$ Million)

Table 51. Asia Customer Experience Monitoring Market Size by Application (2018-2023) & (US$ Million)

Table 52. Asia Customer Experience Monitoring Market Size by Application (2024-2029) & (US$ Million)

Table 53. Asia Customer Experience Monitoring Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029

Table 54. Asia Customer Experience Monitoring Market Size by Region (2018-2023) & (US$ Million)

Table 55. Asia Customer Experience Monitoring Market Size by Region (2024-2029) & (US$ Million)

Table 56. Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Type (2018-2023) & (US$ Million)

Table 57. Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Type (2024-2029) & (US$ Million)

Table 58. Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Application (2018-2023) & (US$ Million)

Table 59. Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Application (2024-2029) & (US$ Million)

Table 60. Middle East, Africa, and Latin America Customer Experience Monitoring Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029

Table 61. Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Country (2018-2023) & (US$ Million)

Table 62. Middle East, Africa, and Latin America Customer Experience Monitoring Market Size by Country (2024-2029) & (US$ Million)

Table 63. RADCOM Ltd. (Israel) Company Details

Table 64. RADCOM Ltd. (Israel) Business Overview

Table 65. RADCOM Ltd. (Israel) Customer Experience Monitoring Product

Table 66. RADCOM Ltd. (Israel) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 67. RADCOM Ltd. (Israel) Recent Developments

Table 68. Aternity(US) Company Details

Table 69. Aternity(US) Business Overview

Table 70. Aternity(US) Customer Experience Monitoring Product

Table 71. Aternity(US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 72. Aternity(US) Recent Developments

Table 73. Oracle Corporation (US) Company Details

Table 74. Oracle Corporation (US) Business Overview

Table 75. Oracle Corporation (US) Customer Experience Monitoring Product

Table 76. Oracle Corporation (US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 77. Oracle Corporation (US) Recent Developments

Table 78. RadioOpt GmbH (Germany) Company Details

Table 79. RadioOpt GmbH (Germany) Business Overview

Table 80. RadioOpt GmbH (Germany) Customer Experience Monitoring Product

Table 81. RadioOpt GmbH (Germany) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 82. RadioOpt GmbH (Germany) Recent Developments

Table 83. BMC Software(US) Company Details

Table 84. BMC Software(US) Business Overview

Table 85. BMC Software(US) Customer Experience Monitoring Product

Table 86. BMC Software(US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 87. BMC Software(US) Recent Developments

Table 88. Broadcom(US) Company Details

Table 89. Broadcom(US) Business Overview

Table 90. Broadcom(US) Customer Experience Monitoring Product

Table 91. Broadcom(US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 92. Broadcom(US) Recent Developments

Table 93. Comarch SA (Poland) Company Details

Table 94. Comarch SA (Poland) Business Overview

Table 95. Comarch SA (Poland) Customer Experience Monitoring Product

Table 96. Comarch SA (Poland) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 97. Comarch SA (Poland) Recent Developments

Table 98. Riverbed Technology(US) Company Details

Table 99. Riverbed Technology(US) Business Overview

Table 100. Riverbed Technology(US) Customer Experience Monitoring Product

Table 101. Riverbed Technology(US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 102. Riverbed Technology(US) Recent Developments

Table 103. Compuware Corporation (US) Company Details

Table 104. Compuware Corporation (US) Business Overview

Table 105. Compuware Corporation (US) Customer Experience Monitoring Product

Table 106. Compuware Corporation (US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 107. Compuware Corporation (US) Recent Developments

Table 108. CorrelSense(US) Company Details

Table 109. CorrelSense(US) Business Overview

Table 110. CorrelSense(US) Customer Experience Monitoring Product

Table 111. CorrelSense(US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 112. CorrelSense(US) Recent Developments

Table 113. Nokia Siemens Networks Oy (Finland) Company Details

Table 114. Nokia Siemens Networks Oy (Finland) Business Overview

Table 115. Nokia Siemens Networks Oy (Finland) Customer Experience Monitoring Product

Table 116. Nokia Siemens Networks Oy (Finland) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 117. Nokia Siemens Networks Oy (Finland) Recent Developments

Table 118. Dominion Digital(US) Company Details

Table 119. Dominion Digital(US) Business Overview

Table 120. Dominion Digital(US) Customer Experience Monitoring Product

Table 121. Dominion Digital(US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 122. Dominion Digital(US) Recent Developments

Table 123. Huawei Technologies Co.(China) Company Details

Table 124. Huawei Technologies Co.(China) Business Overview

Table 125. Huawei Technologies Co.(China) Customer Experience Monitoring Product

Table 126. Huawei Technologies Co.(China) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 127. Huawei Technologies Co.(China) Recent Developments

Table 128. IBM (US) Company Details

Table 129. IBM (US) Business Overview

Table 130. IBM (US) Customer Experience Monitoring Product

Table 131. IBM (US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 132. IBM (US) Recent Developments

Table 133. Inforonics Global Services, LLC (US) Company Details

Table 134. Inforonics Global Services, LLC (US) Business Overview

Table 135. Inforonics Global Services, LLC (US) Customer Experience Monitoring Product

Table 136. Inforonics Global Services, LLC (US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 137. Inforonics Global Services, LLC (US) Recent Developments

Table 138. Knoa Software(US) Company Details

Table 139. Knoa Software(US) Business Overview

Table 140. Knoa Software(US) Customer Experience Monitoring Product

Table 141. Knoa Software(US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 142. Knoa Software(US) Recent Developments

Table 143. KoHorts IT Services, LLC (US) Company Details

Table 144. KoHorts IT Services, LLC (US) Business Overview

Table 145. KoHorts IT Services, LLC (US) Customer Experience Monitoring Product

Table 146. KoHorts IT Services, LLC (US) Revenue in Customer Experience Monitoring Business (2018-2023) & (US$ Million)

Table 147. KoHorts IT Services, LLC (US) Recent Developments

Table 148. Research Programs/Design for This Report

Table 149. Key Data Information from Secondary Sources

Table 150. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Customer Experience Monitoring Market Size Growth Rate by Type, 2018 VS 2022 VS 2029 (US$ Million)

Figure 2. Global Customer Experience Monitoring Market Share by Type: 2022 VS 2029

Figure 3. PC Terminal Features

Figure 4. Mobile Terminal Features

Figure 5. Global Customer Experience Monitoring Market Size Growth Rate by Application, 2018 VS 2022 VS 2029 (US$ Million)

Figure 6. Global Customer Experience Monitoring Market Share by Application: 2022 VS 2029

Figure 7. Retail Case Studies

Figure 8. Bank & Finance Institution Case Studies

Figure 9. Hospital Case Studies

Figure 10. Others Case Studies

Figure 11. Customer Experience Monitoring Report Years Considered

Figure 12. Global Customer Experience Monitoring Market Size (US$ Million), Year-over-Year: 2018-2029

Figure 13. Global Customer Experience Monitoring Market Size, (US$ Million), 2018 VS 2022 VS 2029

Figure 14. Global Customer Experience Monitoring Market Share by Region: 2022 VS 2029

Figure 15. Global Customer Experience Monitoring Market Share by Players in 2022

Figure 16. Global Top Customer Experience Monitoring Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Monitoring as of 2022)

Figure 17. The Top 10 and 5 Players Market Share by Customer Experience Monitoring Revenue in 2022

Figure 18. North America Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 19. North America Customer Experience Monitoring Market Share by Type (2018-2029)

Figure 20. North America Customer Experience Monitoring Market Share by Application (2018-2029)

Figure 21. North America Customer Experience Monitoring Market Share by Country (2018-2029)

Figure 22. United States Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 23. Canada Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 24. Europe Customer Experience Monitoring Market Size YoY (2018-2029) & (US$ Million)

Figure 25. Europe Customer Experience Monitoring Market Share by Type (2018-2029)

Figure 26. Europe Customer Experience Monitoring Market Share by Application (2018-2029)

Figure 27. Europe Customer Experience Monitoring Market Share by Country (2018-2029)

Figure 28. Germany Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 29. France Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 30. U.K. Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 31. Italy Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 32. Russia Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 33. Nordic Countries Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 34. China Customer Experience Monitoring Market Size YoY (2018-2029) & (US$ Million)

Figure 35. China Customer Experience Monitoring Market Share by Type (2018-2029)

Figure 36. China Customer Experience Monitoring Market Share by Application (2018-2029)

Figure 37. Asia Customer Experience Monitoring Market Size YoY (2018-2029) & (US$ Million)

Figure 38. Asia Customer Experience Monitoring Market Share by Type (2018-2029)

Figure 39. Asia Customer Experience Monitoring Market Share by Application (2018-2029)

Figure 40. Asia Customer Experience Monitoring Market Share by Region (2018-2029)

Figure 41. Japan Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 42. South Korea Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 43. China Taiwan Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 44. Southeast Asia Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 45. India Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 46. Australia Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 47. Middle East, Africa, and Latin America Customer Experience Monitoring Market Size YoY (2018-2029) & (US$ Million)

Figure 48. Middle East, Africa, and Latin America Customer Experience Monitoring Market Share by Type (2018-2029)

Figure 49. Middle East, Africa, and Latin America Customer Experience Monitoring Market Share by Application (2018-2029)

Figure 50. Middle East, Africa, and Latin America Customer Experience Monitoring Market Share by Country (2018-2029)

Figure 51. Brazil Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 52. Mexico Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 53. Turkey Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 54. Saudi Arabia Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 55. Israel Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 56. GCC Countries Customer Experience Monitoring Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 57. RADCOM Ltd. (Israel) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 58. Aternity(US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 59. Oracle Corporation (US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 60. RadioOpt GmbH (Germany) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 61. BMC Software(US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 62. Broadcom(US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 63. Comarch SA (Poland) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 64. Riverbed Technology(US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 65. Compuware Corporation (US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 66. CorrelSense(US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 67. Nokia Siemens Networks Oy (Finland) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 68. Dominion Digital(US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 69. Huawei Technologies Co.(China) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 70. IBM (US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 71. Inforonics Global Services, LLC (US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 72. Knoa Software(US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 73. KoHorts IT Services, LLC (US) Revenue Growth Rate in Customer Experience Monitoring Business (2018-2023)

Figure 74. Bottom-up and Top-down Approaches for This Report

Figure 75. Data Triangulation

Figure 76. Key Executives Interviewed

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Global Customer Experience Monitoring Market Insights, Forecast to 2029

Published Date: August 2023

Report Code: QYRE-Auto-1J6311

Global Customer Experience Monitoring Market Insights, Forecast to 2029

FEATURED COMPANIES

Customer Experience Monitoring Market Size

Customer Experience Monitoring Market

Scope of Customer Experience Monitoring Market Report

Chapter Outline

FAQ for this report

How fast is Customer Experience Monitoring Market growing?

What is the Customer Experience Monitoring Market size in 2029?

FEATURED COMPANIES

RELATED REPORTS