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Global Software And BPO Services Market Research Report 2025

Published Date: September 2025

Report Code: QYRE-Auto-20R9327

Global Software And BPO Services Market Insights and Forecast to 2028

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Global Software And BPO Services Market Research Report 2025

Code: QYRE-Auto-20R9327

Report

September 2025

Pages:61

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

Accenture Plc

Software And BPO Services Market

The global market for Software And BPO Services was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.

Software services include application software programming services, computer program (software) development, computer software support services and web design services. Software service companies’ document, design, create, test and maintain applications, using a planned and structured process.

IBM, Fujitsu, HPE, SAP and Accenture.

This report aims to provide a comprehensive presentation of the global market for Software And BPO Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Software And BPO Services.

The Software And BPO Services market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Software And BPO Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Software And BPO Services companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Software And BPO Services Market Report

Report Metric	Details
Report Name	Software And BPO Services Market
Segment by Type	CRM BPO Infrastructure Software HRO BPO Application Software Others
Segment by Application	Large Enterprises Small And Medium Enterprises
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	IBM, Fujitsu, HPE, SAP, Accenture
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Software And BPO Services company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Software And BPO Services Market report?

Ans: The main players in the Software And BPO Services Market are IBM, Fujitsu, HPE, SAP, Accenture

What are the Application segmentation covered in the Software And BPO Services Market report?

Ans: The Applications covered in the Software And BPO Services Market report are Large Enterprises, Small And Medium Enterprises

What are the Type segmentation covered in the Software And BPO Services Market report?

Ans: The Types covered in the Software And BPO Services Market report are CRM BPO, Infrastructure Software, HRO BPO, Application Software, Others

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Software And BPO Services Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 CRM BPO

1.2.3 Infrastructure Software

1.2.4 HRO BPO

1.2.5 Application Software

1.2.6 Others

1.3 Market by Application

1.3.1 Global Software And BPO Services Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 Large Enterprises

1.3.3 Small And Medium Enterprises

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Software And BPO Services Market Perspective (2020-2031)

2.2 Global Software And BPO Services Growth Trends by Region

2.2.1 Global Software And BPO Services Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Software And BPO Services Historic Market Size by Region (2020-2025)

2.2.3 Software And BPO Services Forecasted Market Size by Region (2026-2031)

2.3 Software And BPO Services Market Dynamics

2.3.1 Software And BPO Services Industry Trends

2.3.2 Software And BPO Services Market Drivers

2.3.3 Software And BPO Services Market Challenges

2.3.4 Software And BPO Services Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Software And BPO Services Players by Revenue

3.1.1 Global Top Software And BPO Services Players by Revenue (2020-2025)

3.1.2 Global Software And BPO Services Revenue Market Share by Players (2020-2025)

3.2 Global Software And BPO Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Software And BPO Services Revenue

3.4 Global Software And BPO Services Market Concentration Ratio

3.4.1 Global Software And BPO Services Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Software And BPO Services Revenue in 2024

3.5 Global Key Players of Software And BPO Services Head office and Area Served

3.6 Global Key Players of Software And BPO Services, Product and Application

3.7 Global Key Players of Software And BPO Services, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Software And BPO Services Breakdown Data by Type

4.1 Global Software And BPO Services Historic Market Size by Type (2020-2025)

4.2 Global Software And BPO Services Forecasted Market Size by Type (2026-2031)

5 Software And BPO Services Breakdown Data by Application

5.1 Global Software And BPO Services Historic Market Size by Application (2020-2025)

5.2 Global Software And BPO Services Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Software And BPO Services Market Size (2020-2031)

6.2 North America Software And BPO Services Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Software And BPO Services Market Size by Country (2020-2025)

6.4 North America Software And BPO Services Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Software And BPO Services Market Size (2020-2031)

7.2 Europe Software And BPO Services Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Software And BPO Services Market Size by Country (2020-2025)

7.4 Europe Software And BPO Services Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Software And BPO Services Market Size (2020-2031)

8.2 Asia-Pacific Software And BPO Services Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Software And BPO Services Market Size by Region (2020-2025)

8.4 Asia-Pacific Software And BPO Services Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Software And BPO Services Market Size (2020-2031)

9.2 Latin America Software And BPO Services Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Software And BPO Services Market Size by Country (2020-2025)

9.4 Latin America Software And BPO Services Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Software And BPO Services Market Size (2020-2031)

10.2 Middle East & Africa Software And BPO Services Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Software And BPO Services Market Size by Country (2020-2025)

10.4 Middle East & Africa Software And BPO Services Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 IBM

11.1.1 IBM Company Details

11.1.2 IBM Business Overview

11.1.3 IBM Software And BPO Services Introduction

11.1.4 IBM Revenue in Software And BPO Services Business (2020-2025)

11.1.5 IBM Recent Development

11.2 Fujitsu

11.2.1 Fujitsu Company Details

11.2.2 Fujitsu Business Overview

11.2.3 Fujitsu Software And BPO Services Introduction

11.2.4 Fujitsu Revenue in Software And BPO Services Business (2020-2025)

11.2.5 Fujitsu Recent Development

11.3 HPE

11.3.1 HPE Company Details

11.3.2 HPE Business Overview

11.3.3 HPE Software And BPO Services Introduction

11.3.4 HPE Revenue in Software And BPO Services Business (2020-2025)

11.3.5 HPE Recent Development

11.4 SAP

11.4.1 SAP Company Details

11.4.2 SAP Business Overview

11.4.3 SAP Software And BPO Services Introduction

11.4.4 SAP Revenue in Software And BPO Services Business (2020-2025)

11.4.5 SAP Recent Development

11.5 Accenture

11.5.1 Accenture Company Details

11.5.2 Accenture Business Overview

11.5.3 Accenture Software And BPO Services Introduction

11.5.4 Accenture Revenue in Software And BPO Services Business (2020-2025)

11.5.5 Accenture Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

Accenture Plc

List of Tables

Table 1. Global Software And BPO Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of CRM BPO

Table 3. Key Players of Infrastructure Software

Table 4. Key Players of HRO BPO

Table 5. Key Players of Application Software

Table 6. Key Players of Others

Table 7. Global Software And BPO Services Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 8. Global Software And BPO Services Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 9. Global Software And BPO Services Market Size by Region (2020-2025) & (US$ Million)

Table 10. Global Software And BPO Services Market Share by Region (2020-2025)

Table 11. Global Software And BPO Services Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 12. Global Software And BPO Services Market Share by Region (2026-2031)

Table 13. Software And BPO Services Market Trends

Table 14. Software And BPO Services Market Drivers

Table 15. Software And BPO Services Market Challenges

Table 16. Software And BPO Services Market Restraints

Table 17. Global Software And BPO Services Revenue by Players (2020-2025) & (US$ Million)

Table 18. Global Software And BPO Services Market Share by Players (2020-2025)

Table 19. Global Top Software And BPO Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Software And BPO Services as of 2024)

Table 20. Ranking of Global Top Software And BPO Services Companies by Revenue (US$ Million) in 2024

Table 21. Global 5 Largest Players Market Share by Software And BPO Services Revenue (CR5 and HHI) & (2020-2025)

Table 22. Global Key Players of Software And BPO Services, Headquarters and Area Served

Table 23. Global Key Players of Software And BPO Services, Product and Application

Table 24. Global Key Players of Software And BPO Services, Date of Enter into This Industry

Table 25. Mergers & Acquisitions, Expansion Plans

Table 26. Global Software And BPO Services Market Size by Type (2020-2025) & (US$ Million)

Table 27. Global Software And BPO Services Revenue Market Share by Type (2020-2025)

Table 28. Global Software And BPO Services Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 29. Global Software And BPO Services Revenue Market Share by Type (2026-2031)

Table 30. Global Software And BPO Services Market Size by Application (2020-2025) & (US$ Million)

Table 31. Global Software And BPO Services Revenue Market Share by Application (2020-2025)

Table 32. Global Software And BPO Services Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 33. Global Software And BPO Services Revenue Market Share by Application (2026-2031)

Table 34. North America Software And BPO Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 35. North America Software And BPO Services Market Size by Country (2020-2025) & (US$ Million)

Table 36. North America Software And BPO Services Market Size by Country (2026-2031) & (US$ Million)

Table 37. Europe Software And BPO Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 38. Europe Software And BPO Services Market Size by Country (2020-2025) & (US$ Million)

Table 39. Europe Software And BPO Services Market Size by Country (2026-2031) & (US$ Million)

Table 40. Asia-Pacific Software And BPO Services Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 41. Asia-Pacific Software And BPO Services Market Size by Region (2020-2025) & (US$ Million)

Table 42. Asia-Pacific Software And BPO Services Market Size by Region (2026-2031) & (US$ Million)

Table 43. Latin America Software And BPO Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 44. Latin America Software And BPO Services Market Size by Country (2020-2025) & (US$ Million)

Table 45. Latin America Software And BPO Services Market Size by Country (2026-2031) & (US$ Million)

Table 46. Middle East & Africa Software And BPO Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 47. Middle East & Africa Software And BPO Services Market Size by Country (2020-2025) & (US$ Million)

Table 48. Middle East & Africa Software And BPO Services Market Size by Country (2026-2031) & (US$ Million)

Table 49. IBM Company Details

Table 50. IBM Business Overview

Table 51. IBM Software And BPO Services Product

Table 52. IBM Revenue in Software And BPO Services Business (2020-2025) & (US$ Million)

Table 53. IBM Recent Development

Table 54. Fujitsu Company Details

Table 55. Fujitsu Business Overview

Table 56. Fujitsu Software And BPO Services Product

Table 57. Fujitsu Revenue in Software And BPO Services Business (2020-2025) & (US$ Million)

Table 58. Fujitsu Recent Development

Table 59. HPE Company Details

Table 60. HPE Business Overview

Table 61. HPE Software And BPO Services Product

Table 62. HPE Revenue in Software And BPO Services Business (2020-2025) & (US$ Million)

Table 63. HPE Recent Development

Table 64. SAP Company Details

Table 65. SAP Business Overview

Table 66. SAP Software And BPO Services Product

Table 67. SAP Revenue in Software And BPO Services Business (2020-2025) & (US$ Million)

Table 68. SAP Recent Development

Table 69. Accenture Company Details

Table 70. Accenture Business Overview

Table 71. Accenture Software And BPO Services Product

Table 72. Accenture Revenue in Software And BPO Services Business (2020-2025) & (US$ Million)

Table 73. Accenture Recent Development

Table 74. Research Programs/Design for This Report

Table 75. Key Data Information from Secondary Sources

Table 76. Key Data Information from Primary Sources

Table 77. Authors List of This Report

List of Figures

Figure 1. Software And BPO Services Picture

Figure 2. Global Software And BPO Services Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Software And BPO Services Market Share by Type: 2024 VS 2031

Figure 4. CRM BPO Features

Figure 5. Infrastructure Software Features

Figure 6. HRO BPO Features

Figure 7. Application Software Features

Figure 8. Others Features

Figure 9. Global Software And BPO Services Market Size by Application (2020-2031) & (US$ Million)

Figure 10. Global Software And BPO Services Market Share by Application: 2024 VS 2031

Figure 11. Large Enterprises Case Studies

Figure 12. Small And Medium Enterprises Case Studies

Figure 13. Software And BPO Services Report Years Considered

Figure 14. Global Software And BPO Services Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 15. Global Software And BPO Services Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 16. Global Software And BPO Services Market Share by Region: 2024 VS 2031

Figure 17. Global Software And BPO Services Market Share by Players in 2024

Figure 18. Global Top Software And BPO Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Software And BPO Services as of 2024)

Figure 19. The Top 10 and 5 Players Market Share by Software And BPO Services Revenue in 2024

Figure 20. North America Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 21. North America Software And BPO Services Market Share by Country (2020-2031)

Figure 22. United States Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 23. Canada Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 24. Europe Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. Europe Software And BPO Services Market Share by Country (2020-2031)

Figure 26. Germany Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 27. France Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. U.K. Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. Italy Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. Russia Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 31. Nordic Countries Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Asia-Pacific Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. Asia-Pacific Software And BPO Services Market Share by Region (2020-2031)

Figure 34. China Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 35. Japan Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. South Korea Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. Southeast Asia Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. India Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 39. Australia Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Latin America Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Latin America Software And BPO Services Market Share by Country (2020-2031)

Figure 42. Mexico Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 43. Brazil Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Middle East & Africa Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. Middle East & Africa Software And BPO Services Market Share by Country (2020-2031)

Figure 46. Turkey Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 47. Saudi Arabia Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 48. UAE Software And BPO Services Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 49. IBM Revenue Growth Rate in Software And BPO Services Business (2020-2025)

Figure 50. Fujitsu Revenue Growth Rate in Software And BPO Services Business (2020-2025)

Figure 51. HPE Revenue Growth Rate in Software And BPO Services Business (2020-2025)

Figure 52. SAP Revenue Growth Rate in Software And BPO Services Business (2020-2025)

Figure 53. Accenture Revenue Growth Rate in Software And BPO Services Business (2020-2025)

Figure 54. Bottom-up and Top-down Approaches for This Report

Figure 55. Data Triangulation

Figure 56. Key Executives Interviewed

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