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Global Incident Management Tool Market Research Report 2025
Published Date: May 2025
|
Report Code: QYRE-Auto-20X13771
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Global Incident Management Tool Market Research Report 2023
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Global Incident Management Tool Market Research Report 2025

Code: QYRE-Auto-20X13771
Report
May 2025
Pages:117
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
NinjaOne
Atlassian
Zendesk
ManageEngine
Freshservice
SysAid
ServiceDesk Plus
SolarWinds
VictorOps
OpsGenie
Logic Manager
Spiceworks
Plutora
OnPage
SafetyCulture
Resolver
SPLUNK INC
PagerDuty
iAuditor
xMatters
Slack
Fusion Risk Management
BigPanda
HaloITSM
Mantis BT
Pager Duty
Salesforce

Incident Management Tool Market

The global market for Incident Management Tool was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
North American market for Incident Management Tool is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for Incident Management Tool is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for Incident Management Tool in SMEs is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of Incident Management Tool include NinjaOne, Atlassian, Salesforce, Zendesk, ManageEngine, HaloITSM, Freshservice, SysAid, ServiceDesk Plus, SolarWinds, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Incident Management Tool, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Incident Management Tool.
The Incident Management Tool market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Incident Management Tool market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Incident Management Tool companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Incident Management Tool Market Report

Report Metric Details
Report Name Incident Management Tool Market
Segment by Type
  • Cloud-based
  • On-premises
Segment by Application
  • SMEs
  • Large Enterprises
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company NinjaOne, Atlassian, Salesforce, Zendesk, ManageEngine, HaloITSM, Freshservice, SysAid, ServiceDesk Plus, SolarWinds, Mantis BT, Pager Duty, Victorops, OpsGenie, Logic Manager, Spiceworks, Plutora, OnPage, SafetyCulture, Resolver, Splunk, PagerDuty, iAuditor, xMatters, Slack, Fusion Risk Management, BigPanda
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Incident Management Tool company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Incident Management Tool Market report?

Ans: The main players in the Incident Management Tool Market are NinjaOne, Atlassian, Salesforce, Zendesk, ManageEngine, HaloITSM, Freshservice, SysAid, ServiceDesk Plus, SolarWinds, Mantis BT, Pager Duty, Victorops, OpsGenie, Logic Manager, Spiceworks, Plutora, OnPage, SafetyCulture, Resolver, Splunk, PagerDuty, iAuditor, xMatters, Slack, Fusion Risk Management, BigPanda

What are the Application segmentation covered in the Incident Management Tool Market report?

Ans: The Applications covered in the Incident Management Tool Market report are SMEs, Large Enterprises

What are the Type segmentation covered in the Incident Management Tool Market report?

Ans: The Types covered in the Incident Management Tool Market report are Cloud-based, On-premises

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Incident Management Tool Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Incident Management Tool Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Incident Management Tool Market Perspective (2020-2031)
2.2 Global Incident Management Tool Growth Trends by Region
2.2.1 Global Incident Management Tool Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Incident Management Tool Historic Market Size by Region (2020-2025)
2.2.3 Incident Management Tool Forecasted Market Size by Region (2026-2031)
2.3 Incident Management Tool Market Dynamics
2.3.1 Incident Management Tool Industry Trends
2.3.2 Incident Management Tool Market Drivers
2.3.3 Incident Management Tool Market Challenges
2.3.4 Incident Management Tool Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Incident Management Tool Players by Revenue
3.1.1 Global Top Incident Management Tool Players by Revenue (2020-2025)
3.1.2 Global Incident Management Tool Revenue Market Share by Players (2020-2025)
3.2 Global Incident Management Tool Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Incident Management Tool Revenue
3.4 Global Incident Management Tool Market Concentration Ratio
3.4.1 Global Incident Management Tool Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Incident Management Tool Revenue in 2024
3.5 Global Key Players of Incident Management Tool Head office and Area Served
3.6 Global Key Players of Incident Management Tool, Product and Application
3.7 Global Key Players of Incident Management Tool, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Incident Management Tool Breakdown Data by Type
4.1 Global Incident Management Tool Historic Market Size by Type (2020-2025)
4.2 Global Incident Management Tool Forecasted Market Size by Type (2026-2031)
5 Incident Management Tool Breakdown Data by Application
5.1 Global Incident Management Tool Historic Market Size by Application (2020-2025)
5.2 Global Incident Management Tool Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Incident Management Tool Market Size (2020-2031)
6.2 North America Incident Management Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Incident Management Tool Market Size by Country (2020-2025)
6.4 North America Incident Management Tool Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Incident Management Tool Market Size (2020-2031)
7.2 Europe Incident Management Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Incident Management Tool Market Size by Country (2020-2025)
7.4 Europe Incident Management Tool Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Incident Management Tool Market Size (2020-2031)
8.2 Asia-Pacific Incident Management Tool Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Incident Management Tool Market Size by Region (2020-2025)
8.4 Asia-Pacific Incident Management Tool Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Incident Management Tool Market Size (2020-2031)
9.2 Latin America Incident Management Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Incident Management Tool Market Size by Country (2020-2025)
9.4 Latin America Incident Management Tool Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Incident Management Tool Market Size (2020-2031)
10.2 Middle East & Africa Incident Management Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Incident Management Tool Market Size by Country (2020-2025)
10.4 Middle East & Africa Incident Management Tool Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 NinjaOne
11.1.1 NinjaOne Company Details
11.1.2 NinjaOne Business Overview
11.1.3 NinjaOne Incident Management Tool Introduction
11.1.4 NinjaOne Revenue in Incident Management Tool Business (2020-2025)
11.1.5 NinjaOne Recent Development
11.2 Atlassian
11.2.1 Atlassian Company Details
11.2.2 Atlassian Business Overview
11.2.3 Atlassian Incident Management Tool Introduction
11.2.4 Atlassian Revenue in Incident Management Tool Business (2020-2025)
11.2.5 Atlassian Recent Development
11.3 Salesforce
11.3.1 Salesforce Company Details
11.3.2 Salesforce Business Overview
11.3.3 Salesforce Incident Management Tool Introduction
11.3.4 Salesforce Revenue in Incident Management Tool Business (2020-2025)
11.3.5 Salesforce Recent Development
11.4 Zendesk
11.4.1 Zendesk Company Details
11.4.2 Zendesk Business Overview
11.4.3 Zendesk Incident Management Tool Introduction
11.4.4 Zendesk Revenue in Incident Management Tool Business (2020-2025)
11.4.5 Zendesk Recent Development
11.5 ManageEngine
11.5.1 ManageEngine Company Details
11.5.2 ManageEngine Business Overview
11.5.3 ManageEngine Incident Management Tool Introduction
11.5.4 ManageEngine Revenue in Incident Management Tool Business (2020-2025)
11.5.5 ManageEngine Recent Development
11.6 HaloITSM
11.6.1 HaloITSM Company Details
11.6.2 HaloITSM Business Overview
11.6.3 HaloITSM Incident Management Tool Introduction
11.6.4 HaloITSM Revenue in Incident Management Tool Business (2020-2025)
11.6.5 HaloITSM Recent Development
11.7 Freshservice
11.7.1 Freshservice Company Details
11.7.2 Freshservice Business Overview
11.7.3 Freshservice Incident Management Tool Introduction
11.7.4 Freshservice Revenue in Incident Management Tool Business (2020-2025)
11.7.5 Freshservice Recent Development
11.8 SysAid
11.8.1 SysAid Company Details
11.8.2 SysAid Business Overview
11.8.3 SysAid Incident Management Tool Introduction
11.8.4 SysAid Revenue in Incident Management Tool Business (2020-2025)
11.8.5 SysAid Recent Development
11.9 ServiceDesk Plus
11.9.1 ServiceDesk Plus Company Details
11.9.2 ServiceDesk Plus Business Overview
11.9.3 ServiceDesk Plus Incident Management Tool Introduction
11.9.4 ServiceDesk Plus Revenue in Incident Management Tool Business (2020-2025)
11.9.5 ServiceDesk Plus Recent Development
11.10 SolarWinds
11.10.1 SolarWinds Company Details
11.10.2 SolarWinds Business Overview
11.10.3 SolarWinds Incident Management Tool Introduction
11.10.4 SolarWinds Revenue in Incident Management Tool Business (2020-2025)
11.10.5 SolarWinds Recent Development
11.11 Mantis BT
11.11.1 Mantis BT Company Details
11.11.2 Mantis BT Business Overview
11.11.3 Mantis BT Incident Management Tool Introduction
11.11.4 Mantis BT Revenue in Incident Management Tool Business (2020-2025)
11.11.5 Mantis BT Recent Development
11.12 Pager Duty
11.12.1 Pager Duty Company Details
11.12.2 Pager Duty Business Overview
11.12.3 Pager Duty Incident Management Tool Introduction
11.12.4 Pager Duty Revenue in Incident Management Tool Business (2020-2025)
11.12.5 Pager Duty Recent Development
11.13 Victorops
11.13.1 Victorops Company Details
11.13.2 Victorops Business Overview
11.13.3 Victorops Incident Management Tool Introduction
11.13.4 Victorops Revenue in Incident Management Tool Business (2020-2025)
11.13.5 Victorops Recent Development
11.14 OpsGenie
11.14.1 OpsGenie Company Details
11.14.2 OpsGenie Business Overview
11.14.3 OpsGenie Incident Management Tool Introduction
11.14.4 OpsGenie Revenue in Incident Management Tool Business (2020-2025)
11.14.5 OpsGenie Recent Development
11.15 Logic Manager
11.15.1 Logic Manager Company Details
11.15.2 Logic Manager Business Overview
11.15.3 Logic Manager Incident Management Tool Introduction
11.15.4 Logic Manager Revenue in Incident Management Tool Business (2020-2025)
11.15.5 Logic Manager Recent Development
11.16 Spiceworks
11.16.1 Spiceworks Company Details
11.16.2 Spiceworks Business Overview
11.16.3 Spiceworks Incident Management Tool Introduction
11.16.4 Spiceworks Revenue in Incident Management Tool Business (2020-2025)
11.16.5 Spiceworks Recent Development
11.17 Plutora
11.17.1 Plutora Company Details
11.17.2 Plutora Business Overview
11.17.3 Plutora Incident Management Tool Introduction
11.17.4 Plutora Revenue in Incident Management Tool Business (2020-2025)
11.17.5 Plutora Recent Development
11.18 OnPage
11.18.1 OnPage Company Details
11.18.2 OnPage Business Overview
11.18.3 OnPage Incident Management Tool Introduction
11.18.4 OnPage Revenue in Incident Management Tool Business (2020-2025)
11.18.5 OnPage Recent Development
11.19 SafetyCulture
11.19.1 SafetyCulture Company Details
11.19.2 SafetyCulture Business Overview
11.19.3 SafetyCulture Incident Management Tool Introduction
11.19.4 SafetyCulture Revenue in Incident Management Tool Business (2020-2025)
11.19.5 SafetyCulture Recent Development
11.20 Resolver
11.20.1 Resolver Company Details
11.20.2 Resolver Business Overview
11.20.3 Resolver Incident Management Tool Introduction
11.20.4 Resolver Revenue in Incident Management Tool Business (2020-2025)
11.20.5 Resolver Recent Development
11.21 Splunk
11.21.1 Splunk Company Details
11.21.2 Splunk Business Overview
11.21.3 Splunk Incident Management Tool Introduction
11.21.4 Splunk Revenue in Incident Management Tool Business (2020-2025)
11.21.5 Splunk Recent Development
11.22 PagerDuty
11.22.1 PagerDuty Company Details
11.22.2 PagerDuty Business Overview
11.22.3 PagerDuty Incident Management Tool Introduction
11.22.4 PagerDuty Revenue in Incident Management Tool Business (2020-2025)
11.22.5 PagerDuty Recent Development
11.23 iAuditor
11.23.1 iAuditor Company Details
11.23.2 iAuditor Business Overview
11.23.3 iAuditor Incident Management Tool Introduction
11.23.4 iAuditor Revenue in Incident Management Tool Business (2020-2025)
11.23.5 iAuditor Recent Development
11.24 xMatters
11.24.1 xMatters Company Details
11.24.2 xMatters Business Overview
11.24.3 xMatters Incident Management Tool Introduction
11.24.4 xMatters Revenue in Incident Management Tool Business (2020-2025)
11.24.5 xMatters Recent Development
11.25 Slack
11.25.1 Slack Company Details
11.25.2 Slack Business Overview
11.25.3 Slack Incident Management Tool Introduction
11.25.4 Slack Revenue in Incident Management Tool Business (2020-2025)
11.25.5 Slack Recent Development
11.26 Fusion Risk Management
11.26.1 Fusion Risk Management Company Details
11.26.2 Fusion Risk Management Business Overview
11.26.3 Fusion Risk Management Incident Management Tool Introduction
11.26.4 Fusion Risk Management Revenue in Incident Management Tool Business (2020-2025)
11.26.5 Fusion Risk Management Recent Development
11.27 BigPanda
11.27.1 BigPanda Company Details
11.27.2 BigPanda Business Overview
11.27.3 BigPanda Incident Management Tool Introduction
11.27.4 BigPanda Revenue in Incident Management Tool Business (2020-2025)
11.27.5 BigPanda Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
NinjaOne
Atlassian
Zendesk
ManageEngine
Freshservice
SysAid
ServiceDesk Plus
SolarWinds
VictorOps
OpsGenie
Logic Manager
Spiceworks
Plutora
OnPage
SafetyCulture
Resolver
SPLUNK INC
PagerDuty
iAuditor
xMatters
Slack
Fusion Risk Management
BigPanda
HaloITSM
Mantis BT
Pager Duty
Salesforce
List of Tables
 Table 1. Global Incident Management Tool Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Cloud-based
 Table 3. Key Players of On-premises
 Table 4. Global Incident Management Tool Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global Incident Management Tool Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global Incident Management Tool Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global Incident Management Tool Market Share by Region (2020-2025)
 Table 8. Global Incident Management Tool Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global Incident Management Tool Market Share by Region (2026-2031)
 Table 10. Incident Management Tool Market Trends
 Table 11. Incident Management Tool Market Drivers
 Table 12. Incident Management Tool Market Challenges
 Table 13. Incident Management Tool Market Restraints
 Table 14. Global Incident Management Tool Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global Incident Management Tool Market Share by Players (2020-2025)
 Table 16. Global Top Incident Management Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Incident Management Tool as of 2024)
 Table 17. Ranking of Global Top Incident Management Tool Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by Incident Management Tool Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of Incident Management Tool, Headquarters and Area Served
 Table 20. Global Key Players of Incident Management Tool, Product and Application
 Table 21. Global Key Players of Incident Management Tool, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global Incident Management Tool Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global Incident Management Tool Revenue Market Share by Type (2020-2025)
 Table 25. Global Incident Management Tool Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global Incident Management Tool Revenue Market Share by Type (2026-2031)
 Table 27. Global Incident Management Tool Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global Incident Management Tool Revenue Market Share by Application (2020-2025)
 Table 29. Global Incident Management Tool Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global Incident Management Tool Revenue Market Share by Application (2026-2031)
 Table 31. North America Incident Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America Incident Management Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America Incident Management Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe Incident Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe Incident Management Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe Incident Management Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific Incident Management Tool Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific Incident Management Tool Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific Incident Management Tool Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America Incident Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America Incident Management Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America Incident Management Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa Incident Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa Incident Management Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa Incident Management Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 46. NinjaOne Company Details
 Table 47. NinjaOne Business Overview
 Table 48. NinjaOne Incident Management Tool Product
 Table 49. NinjaOne Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 50. NinjaOne Recent Development
 Table 51. Atlassian Company Details
 Table 52. Atlassian Business Overview
 Table 53. Atlassian Incident Management Tool Product
 Table 54. Atlassian Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 55. Atlassian Recent Development
 Table 56. Salesforce Company Details
 Table 57. Salesforce Business Overview
 Table 58. Salesforce Incident Management Tool Product
 Table 59. Salesforce Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 60. Salesforce Recent Development
 Table 61. Zendesk Company Details
 Table 62. Zendesk Business Overview
 Table 63. Zendesk Incident Management Tool Product
 Table 64. Zendesk Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 65. Zendesk Recent Development
 Table 66. ManageEngine Company Details
 Table 67. ManageEngine Business Overview
 Table 68. ManageEngine Incident Management Tool Product
 Table 69. ManageEngine Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 70. ManageEngine Recent Development
 Table 71. HaloITSM Company Details
 Table 72. HaloITSM Business Overview
 Table 73. HaloITSM Incident Management Tool Product
 Table 74. HaloITSM Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 75. HaloITSM Recent Development
 Table 76. Freshservice Company Details
 Table 77. Freshservice Business Overview
 Table 78. Freshservice Incident Management Tool Product
 Table 79. Freshservice Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 80. Freshservice Recent Development
 Table 81. SysAid Company Details
 Table 82. SysAid Business Overview
 Table 83. SysAid Incident Management Tool Product
 Table 84. SysAid Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 85. SysAid Recent Development
 Table 86. ServiceDesk Plus Company Details
 Table 87. ServiceDesk Plus Business Overview
 Table 88. ServiceDesk Plus Incident Management Tool Product
 Table 89. ServiceDesk Plus Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 90. ServiceDesk Plus Recent Development
 Table 91. SolarWinds Company Details
 Table 92. SolarWinds Business Overview
 Table 93. SolarWinds Incident Management Tool Product
 Table 94. SolarWinds Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 95. SolarWinds Recent Development
 Table 96. Mantis BT Company Details
 Table 97. Mantis BT Business Overview
 Table 98. Mantis BT Incident Management Tool Product
 Table 99. Mantis BT Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 100. Mantis BT Recent Development
 Table 101. Pager Duty Company Details
 Table 102. Pager Duty Business Overview
 Table 103. Pager Duty Incident Management Tool Product
 Table 104. Pager Duty Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 105. Pager Duty Recent Development
 Table 106. Victorops Company Details
 Table 107. Victorops Business Overview
 Table 108. Victorops Incident Management Tool Product
 Table 109. Victorops Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 110. Victorops Recent Development
 Table 111. OpsGenie Company Details
 Table 112. OpsGenie Business Overview
 Table 113. OpsGenie Incident Management Tool Product
 Table 114. OpsGenie Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 115. OpsGenie Recent Development
 Table 116. Logic Manager Company Details
 Table 117. Logic Manager Business Overview
 Table 118. Logic Manager Incident Management Tool Product
 Table 119. Logic Manager Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 120. Logic Manager Recent Development
 Table 121. Spiceworks Company Details
 Table 122. Spiceworks Business Overview
 Table 123. Spiceworks Incident Management Tool Product
 Table 124. Spiceworks Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 125. Spiceworks Recent Development
 Table 126. Plutora Company Details
 Table 127. Plutora Business Overview
 Table 128. Plutora Incident Management Tool Product
 Table 129. Plutora Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 130. Plutora Recent Development
 Table 131. OnPage Company Details
 Table 132. OnPage Business Overview
 Table 133. OnPage Incident Management Tool Product
 Table 134. OnPage Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 135. OnPage Recent Development
 Table 136. SafetyCulture Company Details
 Table 137. SafetyCulture Business Overview
 Table 138. SafetyCulture Incident Management Tool Product
 Table 139. SafetyCulture Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 140. SafetyCulture Recent Development
 Table 141. Resolver Company Details
 Table 142. Resolver Business Overview
 Table 143. Resolver Incident Management Tool Product
 Table 144. Resolver Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 145. Resolver Recent Development
 Table 146. Splunk Company Details
 Table 147. Splunk Business Overview
 Table 148. Splunk Incident Management Tool Product
 Table 149. Splunk Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 150. Splunk Recent Development
 Table 151. PagerDuty Company Details
 Table 152. PagerDuty Business Overview
 Table 153. PagerDuty Incident Management Tool Product
 Table 154. PagerDuty Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 155. PagerDuty Recent Development
 Table 156. iAuditor Company Details
 Table 157. iAuditor Business Overview
 Table 158. iAuditor Incident Management Tool Product
 Table 159. iAuditor Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 160. iAuditor Recent Development
 Table 161. xMatters Company Details
 Table 162. xMatters Business Overview
 Table 163. xMatters Incident Management Tool Product
 Table 164. xMatters Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 165. xMatters Recent Development
 Table 166. Slack Company Details
 Table 167. Slack Business Overview
 Table 168. Slack Incident Management Tool Product
 Table 169. Slack Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 170. Slack Recent Development
 Table 171. Fusion Risk Management Company Details
 Table 172. Fusion Risk Management Business Overview
 Table 173. Fusion Risk Management Incident Management Tool Product
 Table 174. Fusion Risk Management Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 175. Fusion Risk Management Recent Development
 Table 176. BigPanda Company Details
 Table 177. BigPanda Business Overview
 Table 178. BigPanda Incident Management Tool Product
 Table 179. BigPanda Revenue in Incident Management Tool Business (2020-2025) & (US$ Million)
 Table 180. BigPanda Recent Development
 Table 181. Research Programs/Design for This Report
 Table 182. Key Data Information from Secondary Sources
 Table 183. Key Data Information from Primary Sources
 Table 184. Authors List of This Report


List of Figures
 Figure 1. Incident Management Tool Picture
 Figure 2. Global Incident Management Tool Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Incident Management Tool Market Share by Type: 2024 VS 2031
 Figure 4. Cloud-based Features
 Figure 5. On-premises Features
 Figure 6. Global Incident Management Tool Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global Incident Management Tool Market Share by Application: 2024 VS 2031
 Figure 8. SMEs Case Studies
 Figure 9. Large Enterprises Case Studies
 Figure 10. Incident Management Tool Report Years Considered
 Figure 11. Global Incident Management Tool Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 12. Global Incident Management Tool Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 13. Global Incident Management Tool Market Share by Region: 2024 VS 2031
 Figure 14. Global Incident Management Tool Market Share by Players in 2024
 Figure 15. Global Top Incident Management Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Incident Management Tool as of 2024)
 Figure 16. The Top 10 and 5 Players Market Share by Incident Management Tool Revenue in 2024
 Figure 17. North America Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 18. North America Incident Management Tool Market Share by Country (2020-2031)
 Figure 19. United States Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. Canada Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. Europe Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Europe Incident Management Tool Market Share by Country (2020-2031)
 Figure 23. Germany Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. France Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. U.K. Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Italy Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. Russia Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Nordic Countries Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Asia-Pacific Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Asia-Pacific Incident Management Tool Market Share by Region (2020-2031)
 Figure 31. China Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Japan Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. South Korea Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Southeast Asia Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. India Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Australia Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Latin America Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Latin America Incident Management Tool Market Share by Country (2020-2031)
 Figure 39. Mexico Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Brazil Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Middle East & Africa Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Middle East & Africa Incident Management Tool Market Share by Country (2020-2031)
 Figure 43. Turkey Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Saudi Arabia Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. UAE Incident Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. NinjaOne Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 47. Atlassian Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 48. Salesforce Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 49. Zendesk Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 50. ManageEngine Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 51. HaloITSM Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 52. Freshservice Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 53. SysAid Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 54. ServiceDesk Plus Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 55. SolarWinds Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 56. Mantis BT Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 57. Pager Duty Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 58. Victorops Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 59. OpsGenie Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 60. Logic Manager Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 61. Spiceworks Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 62. Plutora Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 63. OnPage Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 64. SafetyCulture Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 65. Resolver Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 66. Splunk Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 67. PagerDuty Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 68. iAuditor Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 69. xMatters Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 70. Slack Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 71. Fusion Risk Management Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 72. BigPanda Revenue Growth Rate in Incident Management Tool Business (2020-2025)
 Figure 73. Bottom-up and Top-down Approaches for This Report
 Figure 74. Data Triangulation
 Figure 75. Key Executives Interviewed
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