List of Tables
Table 1. Global Virtual Agent Chatbot Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of AI-powered Chatbots
Table 3. Key Players of Customer Service Automation Tools
Table 4. Key Players of Conversational AI Platforms
Table 5. Key Players of Virtual Customer Assistants
Table 6. Global Virtual Agent Chatbot Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 7. Global Virtual Agent Chatbot Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 8. Global Virtual Agent Chatbot Market Size by Region (2020-2025) & (US$ Million)
Table 9. Global Virtual Agent Chatbot Market Share by Region (2020-2025)
Table 10. Global Virtual Agent Chatbot Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 11. Global Virtual Agent Chatbot Market Share by Region (2026-2031)
Table 12. Virtual Agent Chatbot Market Trends
Table 13. Virtual Agent Chatbot Market Drivers
Table 14. Virtual Agent Chatbot Market Challenges
Table 15. Virtual Agent Chatbot Market Restraints
Table 16. Global Virtual Agent Chatbot Revenue by Players (2020-2025) & (US$ Million)
Table 17. Global Virtual Agent Chatbot Market Share by Players (2020-2025)
Table 18. Global Top Virtual Agent Chatbot Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Virtual Agent Chatbot as of 2024)
Table 19. Ranking of Global Top Virtual Agent Chatbot Companies by Revenue (US$ Million) in 2024
Table 20. Global 5 Largest Players Market Share by Virtual Agent Chatbot Revenue (CR5 and HHI) & (2020-2025)
Table 21. Global Key Players of Virtual Agent Chatbot, Headquarters and Area Served
Table 22. Global Key Players of Virtual Agent Chatbot, Product and Application
Table 23. Global Key Players of Virtual Agent Chatbot, Date of Enter into This Industry
Table 24. Mergers & Acquisitions, Expansion Plans
Table 25. Global Virtual Agent Chatbot Market Size by Type (2020-2025) & (US$ Million)
Table 26. Global Virtual Agent Chatbot Revenue Market Share by Type (2020-2025)
Table 27. Global Virtual Agent Chatbot Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 28. Global Virtual Agent Chatbot Revenue Market Share by Type (2026-2031)
Table 29. Global Virtual Agent Chatbot Market Size by Application (2020-2025) & (US$ Million)
Table 30. Global Virtual Agent Chatbot Revenue Market Share by Application (2020-2025)
Table 31. Global Virtual Agent Chatbot Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 32. Global Virtual Agent Chatbot Revenue Market Share by Application (2026-2031)
Table 33. North America Virtual Agent Chatbot Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 34. North America Virtual Agent Chatbot Market Size by Country (2020-2025) & (US$ Million)
Table 35. North America Virtual Agent Chatbot Market Size by Country (2026-2031) & (US$ Million)
Table 36. Europe Virtual Agent Chatbot Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 37. Europe Virtual Agent Chatbot Market Size by Country (2020-2025) & (US$ Million)
Table 38. Europe Virtual Agent Chatbot Market Size by Country (2026-2031) & (US$ Million)
Table 39. Asia-Pacific Virtual Agent Chatbot Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 40. Asia-Pacific Virtual Agent Chatbot Market Size by Region (2020-2025) & (US$ Million)
Table 41. Asia-Pacific Virtual Agent Chatbot Market Size by Region (2026-2031) & (US$ Million)
Table 42. Latin America Virtual Agent Chatbot Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 43. Latin America Virtual Agent Chatbot Market Size by Country (2020-2025) & (US$ Million)
Table 44. Latin America Virtual Agent Chatbot Market Size by Country (2026-2031) & (US$ Million)
Table 45. Middle East & Africa Virtual Agent Chatbot Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 46. Middle East & Africa Virtual Agent Chatbot Market Size by Country (2020-2025) & (US$ Million)
Table 47. Middle East & Africa Virtual Agent Chatbot Market Size by Country (2026-2031) & (US$ Million)
Table 48. Ultimate AI Technologies Company Details
Table 49. Ultimate AI Technologies Business Overview
Table 50. Ultimate AI Technologies Virtual Agent Chatbot Product
Table 51. Ultimate AI Technologies Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 52. Ultimate AI Technologies Recent Development
Table 53. OpenAI Company Details
Table 54. OpenAI Business Overview
Table 55. OpenAI Virtual Agent Chatbot Product
Table 56. OpenAI Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 57. OpenAI Recent Development
Table 58. Apple Company Details
Table 59. Apple Business Overview
Table 60. Apple Virtual Agent Chatbot Product
Table 61. Apple Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 62. Apple Recent Development
Table 63. Amazon Company Details
Table 64. Amazon Business Overview
Table 65. Amazon Virtual Agent Chatbot Product
Table 66. Amazon Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 67. Amazon Recent Development
Table 68. Google Company Details
Table 69. Google Business Overview
Table 70. Google Virtual Agent Chatbot Product
Table 71. Google Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 72. Google Recent Development
Table 73. Meta AI Company Details
Table 74. Meta AI Business Overview
Table 75. Meta AI Virtual Agent Chatbot Product
Table 76. Meta AI Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 77. Meta AI Recent Development
Table 78. ChatSpot Company Details
Table 79. ChatSpot Business Overview
Table 80. ChatSpot Virtual Agent Chatbot Product
Table 81. ChatSpot Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 82. ChatSpot Recent Development
Table 83. Microsoft Company Details
Table 84. Microsoft Business Overview
Table 85. Microsoft Virtual Agent Chatbot Product
Table 86. Microsoft Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 87. Microsoft Recent Development
Table 88. Jasper Chat Company Details
Table 89. Jasper Chat Business Overview
Table 90. Jasper Chat Virtual Agent Chatbot Product
Table 91. Jasper Chat Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 92. Jasper Chat Recent Development
Table 93. Zendesk Advanced AI Company Details
Table 94. Zendesk Advanced AI Business Overview
Table 95. Zendesk Advanced AI Virtual Agent Chatbot Product
Table 96. Zendesk Advanced AI Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 97. Zendesk Advanced AI Recent Development
Table 98. Ada Company Details
Table 99. Ada Business Overview
Table 100. Ada Virtual Agent Chatbot Product
Table 101. Ada Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 102. Ada Recent Development
Table 103. Zowie Company Details
Table 104. Zowie Business Overview
Table 105. Zowie Virtual Agent Chatbot Product
Table 106. Zowie Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 107. Zowie Recent Development
Table 108. Forethought Company Details
Table 109. Forethought Business Overview
Table 110. Forethought Virtual Agent Chatbot Product
Table 111. Forethought Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 112. Forethought Recent Development
Table 113. boost.ai Company Details
Table 114. boost.ai Business Overview
Table 115. boost.ai Virtual Agent Chatbot Product
Table 116. boost.ai Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 117. boost.ai Recent Development
Table 118. Netomi Company Details
Table 119. Netomi Business Overview
Table 120. Netomi Virtual Agent Chatbot Product
Table 121. Netomi Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 122. Netomi Recent Development
Table 123. Thankful Company Details
Table 124. Thankful Business Overview
Table 125. Thankful Virtual Agent Chatbot Product
Table 126. Thankful Revenue in Virtual Agent Chatbot Business (2020-2025) & (US$ Million)
Table 127. Thankful Recent Development
Table 128. Research Programs/Design for This Report
Table 129. Key Data Information from Secondary Sources
Table 130. Key Data Information from Primary Sources
Table 131. Authors List of This Report
List of Figures
Figure 1. Virtual Agent Chatbot Picture
Figure 2. Global Virtual Agent Chatbot Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Virtual Agent Chatbot Market Share by Type: 2024 VS 2031
Figure 4. AI-powered Chatbots Features
Figure 5. Customer Service Automation Tools Features
Figure 6. Conversational AI Platforms Features
Figure 7. Virtual Customer Assistants Features
Figure 8. Global Virtual Agent Chatbot Market Size by Application (2020-2031) & (US$ Million)
Figure 9. Global Virtual Agent Chatbot Market Share by Application: 2024 VS 2031
Figure 10. Customer Services Case Studies
Figure 11. Retail and E-commerce Case Studies
Figure 12. Banking Case Studies
Figure 13. Healthcare Case Studies
Figure 14. Travel and Hospitality Case Studies
Figure 15. Virtual Agent Chatbot Report Years Considered
Figure 16. Global Virtual Agent Chatbot Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 17. Global Virtual Agent Chatbot Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 18. Global Virtual Agent Chatbot Market Share by Region: 2024 VS 2031
Figure 19. Global Virtual Agent Chatbot Market Share by Players in 2024
Figure 20. Global Top Virtual Agent Chatbot Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Virtual Agent Chatbot as of 2024)
Figure 21. The Top 10 and 5 Players Market Share by Virtual Agent Chatbot Revenue in 2024
Figure 22. North America Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. North America Virtual Agent Chatbot Market Share by Country (2020-2031)
Figure 24. United States Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Canada Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Europe Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Europe Virtual Agent Chatbot Market Share by Country (2020-2031)
Figure 28. Germany Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. France Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. U.K. Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Italy Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Russia Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Nordic Countries Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Asia-Pacific Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Asia-Pacific Virtual Agent Chatbot Market Share by Region (2020-2031)
Figure 36. China Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Japan Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. South Korea Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Southeast Asia Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. India Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Australia Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Latin America Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Latin America Virtual Agent Chatbot Market Share by Country (2020-2031)
Figure 44. Mexico Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Brazil Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Middle East & Africa Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Middle East & Africa Virtual Agent Chatbot Market Share by Country (2020-2031)
Figure 48. Turkey Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. Saudi Arabia Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 50. UAE Virtual Agent Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 51. Ultimate AI Technologies Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 52. OpenAI Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 53. Apple Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 54. Amazon Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 55. Google Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 56. Meta AI Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 57. ChatSpot Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 58. Microsoft Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 59. Jasper Chat Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 60. Zendesk Advanced AI Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 61. Ada Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 62. Zowie Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 63. Forethought Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 64. boost.ai Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 65. Netomi Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 66. Thankful Revenue Growth Rate in Virtual Agent Chatbot Business (2020-2025)
Figure 67. Bottom-up and Top-down Approaches for This Report
Figure 68. Data Triangulation
Figure 69. Key Executives Interviewed