List of Tables
Table 1. Global Cloud Based ITSM Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Operations & Performance Management
Table 3. Key Players of Service Portfolio Management
Table 4. Key Players of Configuration & Change Management
Table 5. Key Players of Dashboard Analysis & Management
Table 6. Key Players of Other
Table 7. Global Cloud Based ITSM Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 8. Global Cloud Based ITSM Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 9. Global Cloud Based ITSM Market Size by Region (2020-2025) & (US$ Million)
Table 10. Global Cloud Based ITSM Market Share by Region (2020-2025)
Table 11. Global Cloud Based ITSM Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 12. Global Cloud Based ITSM Market Share by Region (2026-2031)
Table 13. Cloud Based ITSM Market Trends
Table 14. Cloud Based ITSM Market Drivers
Table 15. Cloud Based ITSM Market Challenges
Table 16. Cloud Based ITSM Market Restraints
Table 17. Global Cloud Based ITSM Revenue by Players (2020-2025) & (US$ Million)
Table 18. Global Cloud Based ITSM Market Share by Players (2020-2025)
Table 19. Global Top Cloud Based ITSM Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud Based ITSM as of 2024)
Table 20. Ranking of Global Top Cloud Based ITSM Companies by Revenue (US$ Million) in 2024
Table 21. Global 5 Largest Players Market Share by Cloud Based ITSM Revenue (CR5 and HHI) & (2020-2025)
Table 22. Global Key Players of Cloud Based ITSM, Headquarters and Area Served
Table 23. Global Key Players of Cloud Based ITSM, Product and Application
Table 24. Global Key Players of Cloud Based ITSM, Date of Enter into This Industry
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Cloud Based ITSM Market Size by Type (2020-2025) & (US$ Million)
Table 27. Global Cloud Based ITSM Revenue Market Share by Type (2020-2025)
Table 28. Global Cloud Based ITSM Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 29. Global Cloud Based ITSM Revenue Market Share by Type (2026-2031)
Table 30. Global Cloud Based ITSM Market Size by Application (2020-2025) & (US$ Million)
Table 31. Global Cloud Based ITSM Revenue Market Share by Application (2020-2025)
Table 32. Global Cloud Based ITSM Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 33. Global Cloud Based ITSM Revenue Market Share by Application (2026-2031)
Table 34. North America Cloud Based ITSM Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. North America Cloud Based ITSM Market Size by Country (2020-2025) & (US$ Million)
Table 36. North America Cloud Based ITSM Market Size by Country (2026-2031) & (US$ Million)
Table 37. Europe Cloud Based ITSM Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 38. Europe Cloud Based ITSM Market Size by Country (2020-2025) & (US$ Million)
Table 39. Europe Cloud Based ITSM Market Size by Country (2026-2031) & (US$ Million)
Table 40. Asia-Pacific Cloud Based ITSM Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 41. Asia-Pacific Cloud Based ITSM Market Size by Region (2020-2025) & (US$ Million)
Table 42. Asia-Pacific Cloud Based ITSM Market Size by Region (2026-2031) & (US$ Million)
Table 43. Latin America Cloud Based ITSM Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Latin America Cloud Based ITSM Market Size by Country (2020-2025) & (US$ Million)
Table 45. Latin America Cloud Based ITSM Market Size by Country (2026-2031) & (US$ Million)
Table 46. Middle East & Africa Cloud Based ITSM Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 47. Middle East & Africa Cloud Based ITSM Market Size by Country (2020-2025) & (US$ Million)
Table 48. Middle East & Africa Cloud Based ITSM Market Size by Country (2026-2031) & (US$ Million)
Table 49. Freshdesk Company Details
Table 50. Freshdesk Business Overview
Table 51. Freshdesk Cloud Based ITSM Product
Table 52. Freshdesk Revenue in Cloud Based ITSM Business (2020-2025) & (US$ Million)
Table 53. Freshdesk Recent Development
Table 54. Samanage Company Details
Table 55. Samanage Business Overview
Table 56. Samanage Cloud Based ITSM Product
Table 57. Samanage Revenue in Cloud Based ITSM Business (2020-2025) & (US$ Million)
Table 58. Samanage Recent Development
Table 59. Serena Software Company Details
Table 60. Serena Software Business Overview
Table 61. Serena Software Cloud Based ITSM Product
Table 62. Serena Software Revenue in Cloud Based ITSM Business (2020-2025) & (US$ Million)
Table 63. Serena Software Recent Development
Table 64. Cloudhealth Technologies Company Details
Table 65. Cloudhealth Technologies Business Overview
Table 66. Cloudhealth Technologies Cloud Based ITSM Product
Table 67. Cloudhealth Technologies Revenue in Cloud Based ITSM Business (2020-2025) & (US$ Million)
Table 68. Cloudhealth Technologies Recent Development
Table 69. Landesk Software Company Details
Table 70. Landesk Software Business Overview
Table 71. Landesk Software Cloud Based ITSM Product
Table 72. Landesk Software Revenue in Cloud Based ITSM Business (2020-2025) & (US$ Million)
Table 73. Landesk Software Recent Development
Table 74. Zoho Corporation Company Details
Table 75. Zoho Corporation Business Overview
Table 76. Zoho Corporation Cloud Based ITSM Product
Table 77. Zoho Corporation Revenue in Cloud Based ITSM Business (2020-2025) & (US$ Million)
Table 78. Zoho Corporation Recent Development
Table 79. Sysaid Technologies Company Details
Table 80. Sysaid Technologies Business Overview
Table 81. Sysaid Technologies Cloud Based ITSM Product
Table 82. Sysaid Technologies Revenue in Cloud Based ITSM Business (2020-2025) & (US$ Million)
Table 83. Sysaid Technologies Recent Development
Table 84. Research Programs/Design for This Report
Table 85. Key Data Information from Secondary Sources
Table 86. Key Data Information from Primary Sources
Table 87. Authors List of This Report
List of Figures
Figure 1. Cloud Based ITSM Picture
Figure 2. Global Cloud Based ITSM Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Cloud Based ITSM Market Share by Type: 2024 VS 2031
Figure 4. Operations & Performance Management Features
Figure 5. Service Portfolio Management Features
Figure 6. Configuration & Change Management Features
Figure 7. Dashboard Analysis & Management Features
Figure 8. Other Features
Figure 9. Global Cloud Based ITSM Market Size by Application (2020-2031) & (US$ Million)
Figure 10. Global Cloud Based ITSM Market Share by Application: 2024 VS 2031
Figure 11. Government Case Studies
Figure 12. BFSI Case Studies
Figure 13. IT & Telecom Case Studies
Figure 14. Energy & Utilities Case Studies
Figure 15. Healthcare Case Studies
Figure 16. Other Case Studies
Figure 17. Cloud Based ITSM Report Years Considered
Figure 18. Global Cloud Based ITSM Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 19. Global Cloud Based ITSM Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 20. Global Cloud Based ITSM Market Share by Region: 2024 VS 2031
Figure 21. Global Cloud Based ITSM Market Share by Players in 2024
Figure 22. Global Top Cloud Based ITSM Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud Based ITSM as of 2024)
Figure 23. The Top 10 and 5 Players Market Share by Cloud Based ITSM Revenue in 2024
Figure 24. North America Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. North America Cloud Based ITSM Market Share by Country (2020-2031)
Figure 26. United States Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Canada Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Europe Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Europe Cloud Based ITSM Market Share by Country (2020-2031)
Figure 30. Germany Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. France Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. U.K. Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Italy Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Russia Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Nordic Countries Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. Asia-Pacific Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Asia-Pacific Cloud Based ITSM Market Share by Region (2020-2031)
Figure 38. China Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Japan Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. South Korea Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Southeast Asia Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. India Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Australia Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Latin America Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Latin America Cloud Based ITSM Market Share by Country (2020-2031)
Figure 46. Mexico Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Brazil Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 48. Middle East & Africa Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. Middle East & Africa Cloud Based ITSM Market Share by Country (2020-2031)
Figure 50. Turkey Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 51. Saudi Arabia Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 52. UAE Cloud Based ITSM Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 53. Freshdesk Revenue Growth Rate in Cloud Based ITSM Business (2020-2025)
Figure 54. Samanage Revenue Growth Rate in Cloud Based ITSM Business (2020-2025)
Figure 55. Serena Software Revenue Growth Rate in Cloud Based ITSM Business (2020-2025)
Figure 56. Cloudhealth Technologies Revenue Growth Rate in Cloud Based ITSM Business (2020-2025)
Figure 57. Landesk Software Revenue Growth Rate in Cloud Based ITSM Business (2020-2025)
Figure 58. Zoho Corporation Revenue Growth Rate in Cloud Based ITSM Business (2020-2025)
Figure 59. Sysaid Technologies Revenue Growth Rate in Cloud Based ITSM Business (2020-2025)
Figure 60. Bottom-up and Top-down Approaches for This Report
Figure 61. Data Triangulation
Figure 62. Key Executives Interviewed