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Global Cloud Based BPO Market Research Report 2025

Published Date: September 2025

Report Code: QYRE-Auto-25U9227

Global Cloud based BPO Market Insights Forecast to 2028

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Global Cloud Based BPO Market Research Report 2025

Code: QYRE-Auto-25U9227

Report

September 2025

Pages:102

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

Cloud Based BPO Market

The global market for Cloud Based BPO was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.

Cloud computing has powered many SMEs business with remote workforces to be competitive in the market. It has provided enterprises with an opportunity to work together without any geographical constraints. In addition, it has also helped many organization to strengthen their customer base through modern innovative infrastructure that aids them to perform business operations real-time without any bandwidth limitation and latency.

The Americas was the largest region in the software and BPO services market in 2017. This was due to rapid growth in demand for software services from professional services companies such as finance, HR companies and from manufacturing companies.

This report aims to provide a comprehensive presentation of the global market for Cloud Based BPO, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud Based BPO.

The Cloud Based BPO market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Cloud Based BPO market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Cloud Based BPO companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Cloud Based BPO Market Report

Report Metric	Details
Report Name	Cloud Based BPO Market
Segment by Type	Human Resource E-Commerce Finance and Accounting Customer Care Sales & Marketing Others
Segment by Application	BFSI Telecom & IT Healthcare Automotive Manufacturing Food And Beverage Power & Energy Consumer Electronics Others
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Accenture, Aon Hewitt, Automatic Data Processing, Capgemini, Capita, Ceridian HCM, CGI, Cognizant Technology Solutions, Computer Sciences, EXLService Holdings, Genpact, Infosys BPO, International Business Machines, KARVY Global Services, NGA Human Resources, NTT DATA, Randstad Holding, Sopra Steria, StarTek, Syntel, Tata Consultancy Services, TriNet, Wipro, WNS Global Services
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud Based BPO company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Cloud Based BPO Market report?

Ans: The main players in the Cloud Based BPO Market are Accenture, Aon Hewitt, Automatic Data Processing, Capgemini, Capita, Ceridian HCM, CGI, Cognizant Technology Solutions, Computer Sciences, EXLService Holdings, Genpact, Infosys BPO, International Business Machines, KARVY Global Services, NGA Human Resources, NTT DATA, Randstad Holding, Sopra Steria, StarTek, Syntel, Tata Consultancy Services, TriNet, Wipro, WNS Global Services

What are the Application segmentation covered in the Cloud Based BPO Market report?

Ans: The Applications covered in the Cloud Based BPO Market report are BFSI, Telecom & IT, Healthcare, Automotive, Manufacturing, Food And Beverage, Power & Energy, Consumer Electronics, Others

What are the Type segmentation covered in the Cloud Based BPO Market report?

Ans: The Types covered in the Cloud Based BPO Market report are Human Resource, E-Commerce, Finance and Accounting, Customer Care, Sales & Marketing, Others

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Cloud Based BPO Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 Human Resource

1.2.3 E-Commerce

1.2.4 Finance and Accounting

1.2.5 Customer Care

1.2.6 Sales & Marketing

1.2.7 Others

1.3 Market by Application

1.3.1 Global Cloud Based BPO Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 BFSI

1.3.3 Telecom & IT

1.3.4 Healthcare

1.3.5 Automotive

1.3.6 Manufacturing

1.3.7 Food And Beverage

1.3.8 Power & Energy

1.3.9 Consumer Electronics

1.3.10 Others

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Cloud Based BPO Market Perspective (2020-2031)

2.2 Global Cloud Based BPO Growth Trends by Region

2.2.1 Global Cloud Based BPO Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Cloud Based BPO Historic Market Size by Region (2020-2025)

2.2.3 Cloud Based BPO Forecasted Market Size by Region (2026-2031)

2.3 Cloud Based BPO Market Dynamics

2.3.1 Cloud Based BPO Industry Trends

2.3.2 Cloud Based BPO Market Drivers

2.3.3 Cloud Based BPO Market Challenges

2.3.4 Cloud Based BPO Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Cloud Based BPO Players by Revenue

3.1.1 Global Top Cloud Based BPO Players by Revenue (2020-2025)

3.1.2 Global Cloud Based BPO Revenue Market Share by Players (2020-2025)

3.2 Global Cloud Based BPO Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Cloud Based BPO Revenue

3.4 Global Cloud Based BPO Market Concentration Ratio

3.4.1 Global Cloud Based BPO Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Cloud Based BPO Revenue in 2024

3.5 Global Key Players of Cloud Based BPO Head office and Area Served

3.6 Global Key Players of Cloud Based BPO, Product and Application

3.7 Global Key Players of Cloud Based BPO, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Cloud Based BPO Breakdown Data by Type

4.1 Global Cloud Based BPO Historic Market Size by Type (2020-2025)

4.2 Global Cloud Based BPO Forecasted Market Size by Type (2026-2031)

5 Cloud Based BPO Breakdown Data by Application

5.1 Global Cloud Based BPO Historic Market Size by Application (2020-2025)

5.2 Global Cloud Based BPO Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Cloud Based BPO Market Size (2020-2031)

6.2 North America Cloud Based BPO Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Cloud Based BPO Market Size by Country (2020-2025)

6.4 North America Cloud Based BPO Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Cloud Based BPO Market Size (2020-2031)

7.2 Europe Cloud Based BPO Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Cloud Based BPO Market Size by Country (2020-2025)

7.4 Europe Cloud Based BPO Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Cloud Based BPO Market Size (2020-2031)

8.2 Asia-Pacific Cloud Based BPO Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Cloud Based BPO Market Size by Region (2020-2025)

8.4 Asia-Pacific Cloud Based BPO Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Cloud Based BPO Market Size (2020-2031)

9.2 Latin America Cloud Based BPO Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Cloud Based BPO Market Size by Country (2020-2025)

9.4 Latin America Cloud Based BPO Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Cloud Based BPO Market Size (2020-2031)

10.2 Middle East & Africa Cloud Based BPO Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Cloud Based BPO Market Size by Country (2020-2025)

10.4 Middle East & Africa Cloud Based BPO Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Accenture

11.1.1 Accenture Company Details

11.1.2 Accenture Business Overview

11.1.3 Accenture Cloud Based BPO Introduction

11.1.4 Accenture Revenue in Cloud Based BPO Business (2020-2025)

11.1.5 Accenture Recent Development

11.2 Aon Hewitt

11.2.1 Aon Hewitt Company Details

11.2.2 Aon Hewitt Business Overview

11.2.3 Aon Hewitt Cloud Based BPO Introduction

11.2.4 Aon Hewitt Revenue in Cloud Based BPO Business (2020-2025)

11.2.5 Aon Hewitt Recent Development

11.3 Automatic Data Processing

11.3.1 Automatic Data Processing Company Details

11.3.2 Automatic Data Processing Business Overview

11.3.3 Automatic Data Processing Cloud Based BPO Introduction

11.3.4 Automatic Data Processing Revenue in Cloud Based BPO Business (2020-2025)

11.3.5 Automatic Data Processing Recent Development

11.4 Capgemini

11.4.1 Capgemini Company Details

11.4.2 Capgemini Business Overview

11.4.3 Capgemini Cloud Based BPO Introduction

11.4.4 Capgemini Revenue in Cloud Based BPO Business (2020-2025)

11.4.5 Capgemini Recent Development

11.5 Capita

11.5.1 Capita Company Details

11.5.2 Capita Business Overview

11.5.3 Capita Cloud Based BPO Introduction

11.5.4 Capita Revenue in Cloud Based BPO Business (2020-2025)

11.5.5 Capita Recent Development

11.6 Ceridian HCM

11.6.1 Ceridian HCM Company Details

11.6.2 Ceridian HCM Business Overview

11.6.3 Ceridian HCM Cloud Based BPO Introduction

11.6.4 Ceridian HCM Revenue in Cloud Based BPO Business (2020-2025)

11.6.5 Ceridian HCM Recent Development

11.7 CGI

11.7.1 CGI Company Details

11.7.2 CGI Business Overview

11.7.3 CGI Cloud Based BPO Introduction

11.7.4 CGI Revenue in Cloud Based BPO Business (2020-2025)

11.7.5 CGI Recent Development

11.8 Cognizant Technology Solutions

11.8.1 Cognizant Technology Solutions Company Details

11.8.2 Cognizant Technology Solutions Business Overview

11.8.3 Cognizant Technology Solutions Cloud Based BPO Introduction

11.8.4 Cognizant Technology Solutions Revenue in Cloud Based BPO Business (2020-2025)

11.8.5 Cognizant Technology Solutions Recent Development

11.9 Computer Sciences

11.9.1 Computer Sciences Company Details

11.9.2 Computer Sciences Business Overview

11.9.3 Computer Sciences Cloud Based BPO Introduction

11.9.4 Computer Sciences Revenue in Cloud Based BPO Business (2020-2025)

11.9.5 Computer Sciences Recent Development

11.10 EXLService Holdings

11.10.1 EXLService Holdings Company Details

11.10.2 EXLService Holdings Business Overview

11.10.3 EXLService Holdings Cloud Based BPO Introduction

11.10.4 EXLService Holdings Revenue in Cloud Based BPO Business (2020-2025)

11.10.5 EXLService Holdings Recent Development

11.11 Genpact

11.11.1 Genpact Company Details

11.11.2 Genpact Business Overview

11.11.3 Genpact Cloud Based BPO Introduction

11.11.4 Genpact Revenue in Cloud Based BPO Business (2020-2025)

11.11.5 Genpact Recent Development

11.12 Infosys BPO

11.12.1 Infosys BPO Company Details

11.12.2 Infosys BPO Business Overview

11.12.3 Infosys BPO Cloud Based BPO Introduction

11.12.4 Infosys BPO Revenue in Cloud Based BPO Business (2020-2025)

11.12.5 Infosys BPO Recent Development

11.13 International Business Machines

11.13.1 International Business Machines Company Details

11.13.2 International Business Machines Business Overview

11.13.3 International Business Machines Cloud Based BPO Introduction

11.13.4 International Business Machines Revenue in Cloud Based BPO Business (2020-2025)

11.13.5 International Business Machines Recent Development

11.14 KARVY Global Services

11.14.1 KARVY Global Services Company Details

11.14.2 KARVY Global Services Business Overview

11.14.3 KARVY Global Services Cloud Based BPO Introduction

11.14.4 KARVY Global Services Revenue in Cloud Based BPO Business (2020-2025)

11.14.5 KARVY Global Services Recent Development

11.15 NGA Human Resources

11.15.1 NGA Human Resources Company Details

11.15.2 NGA Human Resources Business Overview

11.15.3 NGA Human Resources Cloud Based BPO Introduction

11.15.4 NGA Human Resources Revenue in Cloud Based BPO Business (2020-2025)

11.15.5 NGA Human Resources Recent Development

11.16 NTT DATA

11.16.1 NTT DATA Company Details

11.16.2 NTT DATA Business Overview

11.16.3 NTT DATA Cloud Based BPO Introduction

11.16.4 NTT DATA Revenue in Cloud Based BPO Business (2020-2025)

11.16.5 NTT DATA Recent Development

11.17 Randstad Holding

11.17.1 Randstad Holding Company Details

11.17.2 Randstad Holding Business Overview

11.17.3 Randstad Holding Cloud Based BPO Introduction

11.17.4 Randstad Holding Revenue in Cloud Based BPO Business (2020-2025)

11.17.5 Randstad Holding Recent Development

11.18 Sopra Steria

11.18.1 Sopra Steria Company Details

11.18.2 Sopra Steria Business Overview

11.18.3 Sopra Steria Cloud Based BPO Introduction

11.18.4 Sopra Steria Revenue in Cloud Based BPO Business (2020-2025)

11.18.5 Sopra Steria Recent Development

11.19 StarTek

11.19.1 StarTek Company Details

11.19.2 StarTek Business Overview

11.19.3 StarTek Cloud Based BPO Introduction

11.19.4 StarTek Revenue in Cloud Based BPO Business (2020-2025)

11.19.5 StarTek Recent Development

11.20 Syntel

11.20.1 Syntel Company Details

11.20.2 Syntel Business Overview

11.20.3 Syntel Cloud Based BPO Introduction

11.20.4 Syntel Revenue in Cloud Based BPO Business (2020-2025)

11.20.5 Syntel Recent Development

11.21 Tata Consultancy Services

11.21.1 Tata Consultancy Services Company Details

11.21.2 Tata Consultancy Services Business Overview

11.21.3 Tata Consultancy Services Cloud Based BPO Introduction

11.21.4 Tata Consultancy Services Revenue in Cloud Based BPO Business (2020-2025)

11.21.5 Tata Consultancy Services Recent Development

11.22 TriNet

11.22.1 TriNet Company Details

11.22.2 TriNet Business Overview

11.22.3 TriNet Cloud Based BPO Introduction

11.22.4 TriNet Revenue in Cloud Based BPO Business (2020-2025)

11.22.5 TriNet Recent Development

11.23 Wipro

11.23.1 Wipro Company Details

11.23.2 Wipro Business Overview

11.23.3 Wipro Cloud Based BPO Introduction

11.23.4 Wipro Revenue in Cloud Based BPO Business (2020-2025)

11.23.5 Wipro Recent Development

11.24 WNS Global Services

11.24.1 WNS Global Services Company Details

11.24.2 WNS Global Services Business Overview

11.24.3 WNS Global Services Cloud Based BPO Introduction

11.24.4 WNS Global Services Revenue in Cloud Based BPO Business (2020-2025)

11.24.5 WNS Global Services Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

List of Tables

Table 1. Global Cloud Based BPO Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of Human Resource

Table 3. Key Players of E-Commerce

Table 4. Key Players of Finance and Accounting

Table 5. Key Players of Customer Care

Table 6. Key Players of Sales & Marketing

Table 7. Key Players of Others

Table 8. Global Cloud Based BPO Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 9. Global Cloud Based BPO Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 10. Global Cloud Based BPO Market Size by Region (2020-2025) & (US$ Million)

Table 11. Global Cloud Based BPO Market Share by Region (2020-2025)

Table 12. Global Cloud Based BPO Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 13. Global Cloud Based BPO Market Share by Region (2026-2031)

Table 14. Cloud Based BPO Market Trends

Table 15. Cloud Based BPO Market Drivers

Table 16. Cloud Based BPO Market Challenges

Table 17. Cloud Based BPO Market Restraints

Table 18. Global Cloud Based BPO Revenue by Players (2020-2025) & (US$ Million)

Table 19. Global Cloud Based BPO Market Share by Players (2020-2025)

Table 20. Global Top Cloud Based BPO Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud Based BPO as of 2024)

Table 21. Ranking of Global Top Cloud Based BPO Companies by Revenue (US$ Million) in 2024

Table 22. Global 5 Largest Players Market Share by Cloud Based BPO Revenue (CR5 and HHI) & (2020-2025)

Table 23. Global Key Players of Cloud Based BPO, Headquarters and Area Served

Table 24. Global Key Players of Cloud Based BPO, Product and Application

Table 25. Global Key Players of Cloud Based BPO, Date of Enter into This Industry

Table 26. Mergers & Acquisitions, Expansion Plans

Table 27. Global Cloud Based BPO Market Size by Type (2020-2025) & (US$ Million)

Table 28. Global Cloud Based BPO Revenue Market Share by Type (2020-2025)

Table 29. Global Cloud Based BPO Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 30. Global Cloud Based BPO Revenue Market Share by Type (2026-2031)

Table 31. Global Cloud Based BPO Market Size by Application (2020-2025) & (US$ Million)

Table 32. Global Cloud Based BPO Revenue Market Share by Application (2020-2025)

Table 33. Global Cloud Based BPO Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 34. Global Cloud Based BPO Revenue Market Share by Application (2026-2031)

Table 35. North America Cloud Based BPO Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 36. North America Cloud Based BPO Market Size by Country (2020-2025) & (US$ Million)

Table 37. North America Cloud Based BPO Market Size by Country (2026-2031) & (US$ Million)

Table 38. Europe Cloud Based BPO Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 39. Europe Cloud Based BPO Market Size by Country (2020-2025) & (US$ Million)

Table 40. Europe Cloud Based BPO Market Size by Country (2026-2031) & (US$ Million)

Table 41. Asia-Pacific Cloud Based BPO Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 42. Asia-Pacific Cloud Based BPO Market Size by Region (2020-2025) & (US$ Million)

Table 43. Asia-Pacific Cloud Based BPO Market Size by Region (2026-2031) & (US$ Million)

Table 44. Latin America Cloud Based BPO Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 45. Latin America Cloud Based BPO Market Size by Country (2020-2025) & (US$ Million)

Table 46. Latin America Cloud Based BPO Market Size by Country (2026-2031) & (US$ Million)

Table 47. Middle East & Africa Cloud Based BPO Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 48. Middle East & Africa Cloud Based BPO Market Size by Country (2020-2025) & (US$ Million)

Table 49. Middle East & Africa Cloud Based BPO Market Size by Country (2026-2031) & (US$ Million)

Table 50. Accenture Company Details

Table 51. Accenture Business Overview

Table 52. Accenture Cloud Based BPO Product

Table 53. Accenture Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 54. Accenture Recent Development

Table 55. Aon Hewitt Company Details

Table 56. Aon Hewitt Business Overview

Table 57. Aon Hewitt Cloud Based BPO Product

Table 58. Aon Hewitt Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 59. Aon Hewitt Recent Development

Table 60. Automatic Data Processing Company Details

Table 61. Automatic Data Processing Business Overview

Table 62. Automatic Data Processing Cloud Based BPO Product

Table 63. Automatic Data Processing Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 64. Automatic Data Processing Recent Development

Table 65. Capgemini Company Details

Table 66. Capgemini Business Overview

Table 67. Capgemini Cloud Based BPO Product

Table 68. Capgemini Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 69. Capgemini Recent Development

Table 70. Capita Company Details

Table 71. Capita Business Overview

Table 72. Capita Cloud Based BPO Product

Table 73. Capita Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 74. Capita Recent Development

Table 75. Ceridian HCM Company Details

Table 76. Ceridian HCM Business Overview

Table 77. Ceridian HCM Cloud Based BPO Product

Table 78. Ceridian HCM Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 79. Ceridian HCM Recent Development

Table 80. CGI Company Details

Table 81. CGI Business Overview

Table 82. CGI Cloud Based BPO Product

Table 83. CGI Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 84. CGI Recent Development

Table 85. Cognizant Technology Solutions Company Details

Table 86. Cognizant Technology Solutions Business Overview

Table 87. Cognizant Technology Solutions Cloud Based BPO Product

Table 88. Cognizant Technology Solutions Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 89. Cognizant Technology Solutions Recent Development

Table 90. Computer Sciences Company Details

Table 91. Computer Sciences Business Overview

Table 92. Computer Sciences Cloud Based BPO Product

Table 93. Computer Sciences Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 94. Computer Sciences Recent Development

Table 95. EXLService Holdings Company Details

Table 96. EXLService Holdings Business Overview

Table 97. EXLService Holdings Cloud Based BPO Product

Table 98. EXLService Holdings Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 99. EXLService Holdings Recent Development

Table 100. Genpact Company Details

Table 101. Genpact Business Overview

Table 102. Genpact Cloud Based BPO Product

Table 103. Genpact Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 104. Genpact Recent Development

Table 105. Infosys BPO Company Details

Table 106. Infosys BPO Business Overview

Table 107. Infosys BPO Cloud Based BPO Product

Table 108. Infosys BPO Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 109. Infosys BPO Recent Development

Table 110. International Business Machines Company Details

Table 111. International Business Machines Business Overview

Table 112. International Business Machines Cloud Based BPO Product

Table 113. International Business Machines Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 114. International Business Machines Recent Development

Table 115. KARVY Global Services Company Details

Table 116. KARVY Global Services Business Overview

Table 117. KARVY Global Services Cloud Based BPO Product

Table 118. KARVY Global Services Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 119. KARVY Global Services Recent Development

Table 120. NGA Human Resources Company Details

Table 121. NGA Human Resources Business Overview

Table 122. NGA Human Resources Cloud Based BPO Product

Table 123. NGA Human Resources Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 124. NGA Human Resources Recent Development

Table 125. NTT DATA Company Details

Table 126. NTT DATA Business Overview

Table 127. NTT DATA Cloud Based BPO Product

Table 128. NTT DATA Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 129. NTT DATA Recent Development

Table 130. Randstad Holding Company Details

Table 131. Randstad Holding Business Overview

Table 132. Randstad Holding Cloud Based BPO Product

Table 133. Randstad Holding Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 134. Randstad Holding Recent Development

Table 135. Sopra Steria Company Details

Table 136. Sopra Steria Business Overview

Table 137. Sopra Steria Cloud Based BPO Product

Table 138. Sopra Steria Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 139. Sopra Steria Recent Development

Table 140. StarTek Company Details

Table 141. StarTek Business Overview

Table 142. StarTek Cloud Based BPO Product

Table 143. StarTek Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 144. StarTek Recent Development

Table 145. Syntel Company Details

Table 146. Syntel Business Overview

Table 147. Syntel Cloud Based BPO Product

Table 148. Syntel Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 149. Syntel Recent Development

Table 150. Tata Consultancy Services Company Details

Table 151. Tata Consultancy Services Business Overview

Table 152. Tata Consultancy Services Cloud Based BPO Product

Table 153. Tata Consultancy Services Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 154. Tata Consultancy Services Recent Development

Table 155. TriNet Company Details

Table 156. TriNet Business Overview

Table 157. TriNet Cloud Based BPO Product

Table 158. TriNet Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 159. TriNet Recent Development

Table 160. Wipro Company Details

Table 161. Wipro Business Overview

Table 162. Wipro Cloud Based BPO Product

Table 163. Wipro Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 164. Wipro Recent Development

Table 165. WNS Global Services Company Details

Table 166. WNS Global Services Business Overview

Table 167. WNS Global Services Cloud Based BPO Product

Table 168. WNS Global Services Revenue in Cloud Based BPO Business (2020-2025) & (US$ Million)

Table 169. WNS Global Services Recent Development

Table 170. Research Programs/Design for This Report

Table 171. Key Data Information from Secondary Sources

Table 172. Key Data Information from Primary Sources

Table 173. Authors List of This Report

List of Figures

Figure 1. Cloud Based BPO Picture

Figure 2. Global Cloud Based BPO Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Cloud Based BPO Market Share by Type: 2024 VS 2031

Figure 4. Human Resource Features

Figure 5. E-Commerce Features

Figure 6. Finance and Accounting Features

Figure 7. Customer Care Features

Figure 8. Sales & Marketing Features

Figure 9. Others Features

Figure 10. Global Cloud Based BPO Market Size by Application (2020-2031) & (US$ Million)

Figure 11. Global Cloud Based BPO Market Share by Application: 2024 VS 2031

Figure 12. BFSI Case Studies

Figure 13. Telecom & IT Case Studies

Figure 14. Healthcare Case Studies

Figure 15. Automotive Case Studies

Figure 16. Manufacturing Case Studies

Figure 17. Food And Beverage Case Studies

Figure 18. Power & Energy Case Studies

Figure 19. Consumer Electronics Case Studies

Figure 20. Others Case Studies

Figure 21. Cloud Based BPO Report Years Considered

Figure 22. Global Cloud Based BPO Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 23. Global Cloud Based BPO Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 24. Global Cloud Based BPO Market Share by Region: 2024 VS 2031

Figure 25. Global Cloud Based BPO Market Share by Players in 2024

Figure 26. Global Top Cloud Based BPO Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud Based BPO as of 2024)

Figure 27. The Top 10 and 5 Players Market Share by Cloud Based BPO Revenue in 2024

Figure 28. North America Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. North America Cloud Based BPO Market Share by Country (2020-2031)

Figure 30. United States Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 31. Canada Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Europe Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. Europe Cloud Based BPO Market Share by Country (2020-2031)

Figure 34. Germany Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 35. France Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. U.K. Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. Italy Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. Russia Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 39. Nordic Countries Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Asia-Pacific Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Asia-Pacific Cloud Based BPO Market Share by Region (2020-2031)

Figure 42. China Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 43. Japan Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. South Korea Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. Southeast Asia Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. India Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 47. Australia Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 48. Latin America Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 49. Latin America Cloud Based BPO Market Share by Country (2020-2031)

Figure 50. Mexico Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 51. Brazil Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 52. Middle East & Africa Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 53. Middle East & Africa Cloud Based BPO Market Share by Country (2020-2031)

Figure 54. Turkey Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 55. Saudi Arabia Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 56. UAE Cloud Based BPO Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 57. Accenture Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 58. Aon Hewitt Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 59. Automatic Data Processing Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 60. Capgemini Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 61. Capita Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 62. Ceridian HCM Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 63. CGI Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 64. Cognizant Technology Solutions Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 65. Computer Sciences Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 66. EXLService Holdings Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 67. Genpact Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 68. Infosys BPO Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 69. International Business Machines Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 70. KARVY Global Services Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 71. NGA Human Resources Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 72. NTT DATA Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 73. Randstad Holding Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 74. Sopra Steria Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 75. StarTek Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 76. Syntel Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 77. Tata Consultancy Services Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 78. TriNet Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 79. Wipro Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 80. WNS Global Services Revenue Growth Rate in Cloud Based BPO Business (2020-2025)

Figure 81. Bottom-up and Top-down Approaches for This Report

Figure 82. Data Triangulation

Figure 83. Key Executives Interviewed

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Global Cloud Based BPO Market Research Report 2025

Published Date: September 2025

Report Code: QYRE-Auto-25U9227

Global Cloud Based BPO Market Research Report 2025

FEATURED COMPANIES

Cloud Based BPO Market

Scope of Cloud Based BPO Market Report

Chapter Outline

FAQ for this report

Who are the main players in the Cloud Based BPO Market report?

What are the Application segmentation covered in the Cloud Based BPO Market report?

What are the Type segmentation covered in the Cloud Based BPO Market report?

FEATURED COMPANIES

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