The global market for AI Customer Support Software was valued at US$ 870 million in the year 2024 and is projected to reach a revised size of US$ 2524 million by 2031, growing at a CAGR of 14.5% during the forecast period.

AI Customer Support Software Market

AI Customer Support Software is a software system that uses artificial intelligence technologies (such as natural language processing, machine learning, and deep learning) to simulate human customer service representatives, interact with customers, and provide support services. It can understand customer questions, provide accurate answers and solutions, and realize automated and intelligent customer service processes. This software can be integrated into multiple channels such as corporate websites, mobile applications, and social media platforms to provide customers with real-time, efficient, and personalized support experiences, while reducing corporate labor costs and improving service efficiency.

North American market for AI Customer Support Software is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Asia-Pacific market for AI Customer Support Software is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The global market for AI Customer Support Software in Service Industry is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The major global companies of AI Customer Support Software include NICE, Ada CX, Aisera, AuraQuantic, Capacity, DevRev, Engaige, Forethought, Zowie, Intercom, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for AI Customer Support Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding AI Customer Support Software.

The AI Customer Support Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global AI Customer Support Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the AI Customer Support Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of AI Customer Support Software Market Report

Report Metric	Details
Report Name	AI Customer Support Software Market
Accounted market size in year	US$ 870 million
Forecasted market size in 2031	US$ 2524 million
CAGR	14.5%
Base Year	year
Forecasted years	2025 - 2031
Segment by Type	On-Premises Software Cloud-Based Software
Segment by Application	Service Industry Medical E-Commerce Hotel Reception Government Others
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	NICE, Ada CX, Aisera, AuraQuantic, Capacity, DevRev, Engaige, Forethought, Zowie, Intercom, Zendesk AI, Yellow, Neople, Tidio, Ultimate, Watermelon
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of AI Customer Support Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is AI Customer Support Software Market growing?

Ans: The AI Customer Support Software Market witnessing a CAGR of 14.5% during the forecast period 2025-2031.

What is the AI Customer Support Software Market size in 2031?

Ans: The AI Customer Support Software Market size in 2031 will be US$ 2524 million.

Who are the main players in the AI Customer Support Software Market report?

Ans: The main players in the AI Customer Support Software Market are NICE, Ada CX, Aisera, AuraQuantic, Capacity, DevRev, Engaige, Forethought, Zowie, Intercom, Zendesk AI, Yellow, Neople, Tidio, Ultimate, Watermelon

What are the Application segmentation covered in the AI Customer Support Software Market report?

Ans: The Applications covered in the AI Customer Support Software Market report are Service Industry, Medical, E-Commerce, Hotel Reception, Government, Others

What are the Type segmentation covered in the AI Customer Support Software Market report?

Ans: The Types covered in the AI Customer Support Software Market report are On-Premises Software, Cloud-Based Software

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global AI Customer Support Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 On-Premises Software

1.2.3 Cloud-Based Software

1.3 Market by Application

1.3.1 Global AI Customer Support Software Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 Service Industry

1.3.3 Medical

1.3.4 E-Commerce

1.3.5 Hotel Reception

1.3.6 Government

1.3.7 Others

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global AI Customer Support Software Market Perspective (2020-2031)

2.2 Global AI Customer Support Software Growth Trends by Region

2.2.1 Global AI Customer Support Software Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 AI Customer Support Software Historic Market Size by Region (2020-2025)

2.2.3 AI Customer Support Software Forecasted Market Size by Region (2026-2031)

2.3 AI Customer Support Software Market Dynamics

2.3.1 AI Customer Support Software Industry Trends

2.3.2 AI Customer Support Software Market Drivers

2.3.3 AI Customer Support Software Market Challenges

2.3.4 AI Customer Support Software Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top AI Customer Support Software Players by Revenue

3.1.1 Global Top AI Customer Support Software Players by Revenue (2020-2025)

3.1.2 Global AI Customer Support Software Revenue Market Share by Players (2020-2025)

3.2 Global Top AI Customer Support Software Players by Company Type and Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by AI Customer Support Software Revenue

3.4 Global AI Customer Support Software Market Concentration Ratio

3.4.1 Global AI Customer Support Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by AI Customer Support Software Revenue in 2024

3.5 Global Key Players of AI Customer Support Software Head office and Area Served

3.6 Global Key Players of AI Customer Support Software, Product and Application

3.7 Global Key Players of AI Customer Support Software, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 AI Customer Support Software Breakdown Data by Type

4.1 Global AI Customer Support Software Historic Market Size by Type (2020-2025)

4.2 Global AI Customer Support Software Forecasted Market Size by Type (2026-2031)

5 AI Customer Support Software Breakdown Data by Application

5.1 Global AI Customer Support Software Historic Market Size by Application (2020-2025)

5.2 Global AI Customer Support Software Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America AI Customer Support Software Market Size (2020-2031)

6.2 North America AI Customer Support Software Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America AI Customer Support Software Market Size by Country (2020-2025)

6.4 North America AI Customer Support Software Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe AI Customer Support Software Market Size (2020-2031)

7.2 Europe AI Customer Support Software Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe AI Customer Support Software Market Size by Country (2020-2025)

7.4 Europe AI Customer Support Software Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific AI Customer Support Software Market Size (2020-2031)

8.2 Asia-Pacific AI Customer Support Software Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific AI Customer Support Software Market Size by Region (2020-2025)

8.4 Asia-Pacific AI Customer Support Software Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America AI Customer Support Software Market Size (2020-2031)

9.2 Latin America AI Customer Support Software Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America AI Customer Support Software Market Size by Country (2020-2025)

9.4 Latin America AI Customer Support Software Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa AI Customer Support Software Market Size (2020-2031)

10.2 Middle East & Africa AI Customer Support Software Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa AI Customer Support Software Market Size by Country (2020-2025)

10.4 Middle East & Africa AI Customer Support Software Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 NICE

11.1.1 NICE Company Details

11.1.2 NICE Business Overview

11.1.3 NICE AI Customer Support Software Introduction

11.1.4 NICE Revenue in AI Customer Support Software Business (2020-2025)

11.1.5 NICE Recent Development

11.2 Ada CX

11.2.1 Ada CX Company Details

11.2.2 Ada CX Business Overview

11.2.3 Ada CX AI Customer Support Software Introduction

11.2.4 Ada CX Revenue in AI Customer Support Software Business (2020-2025)

11.2.5 Ada CX Recent Development

11.3 Aisera

11.3.1 Aisera Company Details

11.3.2 Aisera Business Overview

11.3.3 Aisera AI Customer Support Software Introduction

11.3.4 Aisera Revenue in AI Customer Support Software Business (2020-2025)

11.3.5 Aisera Recent Development

11.4 AuraQuantic

11.4.1 AuraQuantic Company Details

11.4.2 AuraQuantic Business Overview

11.4.3 AuraQuantic AI Customer Support Software Introduction

11.4.4 AuraQuantic Revenue in AI Customer Support Software Business (2020-2025)

11.4.5 AuraQuantic Recent Development

11.5 Capacity

11.5.1 Capacity Company Details

11.5.2 Capacity Business Overview

11.5.3 Capacity AI Customer Support Software Introduction

11.5.4 Capacity Revenue in AI Customer Support Software Business (2020-2025)

11.5.5 Capacity Recent Development

11.6 DevRev

11.6.1 DevRev Company Details

11.6.2 DevRev Business Overview

11.6.3 DevRev AI Customer Support Software Introduction

11.6.4 DevRev Revenue in AI Customer Support Software Business (2020-2025)

11.6.5 DevRev Recent Development

11.7 Engaige

11.7.1 Engaige Company Details

11.7.2 Engaige Business Overview

11.7.3 Engaige AI Customer Support Software Introduction

11.7.4 Engaige Revenue in AI Customer Support Software Business (2020-2025)

11.7.5 Engaige Recent Development

11.8 Forethought

11.8.1 Forethought Company Details

11.8.2 Forethought Business Overview

11.8.3 Forethought AI Customer Support Software Introduction

11.8.4 Forethought Revenue in AI Customer Support Software Business (2020-2025)

11.8.5 Forethought Recent Development

11.9 Zowie

11.9.1 Zowie Company Details

11.9.2 Zowie Business Overview

11.9.3 Zowie AI Customer Support Software Introduction

11.9.4 Zowie Revenue in AI Customer Support Software Business (2020-2025)

11.9.5 Zowie Recent Development

11.10 Intercom

11.10.1 Intercom Company Details

11.10.2 Intercom Business Overview

11.10.3 Intercom AI Customer Support Software Introduction

11.10.4 Intercom Revenue in AI Customer Support Software Business (2020-2025)

11.10.5 Intercom Recent Development

11.11 Zendesk AI

11.11.1 Zendesk AI Company Details

11.11.2 Zendesk AI Business Overview

11.11.3 Zendesk AI AI Customer Support Software Introduction

11.11.4 Zendesk AI Revenue in AI Customer Support Software Business (2020-2025)

11.11.5 Zendesk AI Recent Development

11.12 Yellow

11.12.1 Yellow Company Details

11.12.2 Yellow Business Overview

11.12.3 Yellow AI Customer Support Software Introduction

11.12.4 Yellow Revenue in AI Customer Support Software Business (2020-2025)

11.12.5 Yellow Recent Development

11.13 Neople

11.13.1 Neople Company Details

11.13.2 Neople Business Overview

11.13.3 Neople AI Customer Support Software Introduction

11.13.4 Neople Revenue in AI Customer Support Software Business (2020-2025)

11.13.5 Neople Recent Development

11.14 Tidio

11.14.1 Tidio Company Details

11.14.2 Tidio Business Overview

11.14.3 Tidio AI Customer Support Software Introduction

11.14.4 Tidio Revenue in AI Customer Support Software Business (2020-2025)

11.14.5 Tidio Recent Development

11.15 Ultimate

11.15.1 Ultimate Company Details

11.15.2 Ultimate Business Overview

11.15.3 Ultimate AI Customer Support Software Introduction

11.15.4 Ultimate Revenue in AI Customer Support Software Business (2020-2025)

11.15.5 Ultimate Recent Development

11.16 Watermelon

11.16.1 Watermelon Company Details

11.16.2 Watermelon Business Overview

11.16.3 Watermelon AI Customer Support Software Introduction

11.16.4 Watermelon Revenue in AI Customer Support Software Business (2020-2025)

11.16.5 Watermelon Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

List of Tables

Table 1. Global AI Customer Support Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of On-Premises Software

Table 3. Key Players of Cloud-Based Software

Table 4. Global AI Customer Support Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 5. Global AI Customer Support Software Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 6. Global AI Customer Support Software Market Size by Region (2020-2025) & (US$ Million)

Table 7. Global AI Customer Support Software Market Share by Region (2020-2025)

Table 8. Global AI Customer Support Software Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 9. Global AI Customer Support Software Market Share by Region (2026-2031)

Table 10. AI Customer Support Software Market Trends

Table 11. AI Customer Support Software Market Drivers

Table 12. AI Customer Support Software Market Challenges

Table 13. AI Customer Support Software Market Restraints

Table 14. Global AI Customer Support Software Revenue by Players (2020-2025) & (US$ Million)

Table 15. Global AI Customer Support Software Market Share by Players (2020-2025)

Table 16. Global Top AI Customer Support Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI Customer Support Software as of 2024)

Table 17. Ranking of Global Top AI Customer Support Software Companies by Revenue (US$ Million) in 2024

Table 18. Global 5 Largest Players Market Share by AI Customer Support Software Revenue (CR5 and HHI) & (2020-2025)

Table 19. Global Key Players of AI Customer Support Software, Headquarters and Area Served

Table 20. Global Key Players of AI Customer Support Software, Product and Application

Table 21. Global Key Players of AI Customer Support Software, Date of Enter into This Industry

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global AI Customer Support Software Market Size by Type (2020-2025) & (US$ Million)

Table 24. Global AI Customer Support Software Revenue Market Share by Type (2020-2025)

Table 25. Global AI Customer Support Software Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 26. Global AI Customer Support Software Revenue Market Share by Type (2026-2031)

Table 27. Global AI Customer Support Software Market Size by Application (2020-2025) & (US$ Million)

Table 28. Global AI Customer Support Software Revenue Market Share by Application (2020-2025)

Table 29. Global AI Customer Support Software Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 30. Global AI Customer Support Software Revenue Market Share by Application (2026-2031)

Table 31. North America AI Customer Support Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 32. North America AI Customer Support Software Market Size by Country (2020-2025) & (US$ Million)

Table 33. North America AI Customer Support Software Market Size by Country (2026-2031) & (US$ Million)

Table 34. Europe AI Customer Support Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 35. Europe AI Customer Support Software Market Size by Country (2020-2025) & (US$ Million)

Table 36. Europe AI Customer Support Software Market Size by Country (2026-2031) & (US$ Million)

Table 37. Asia-Pacific AI Customer Support Software Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 38. Asia-Pacific AI Customer Support Software Market Size by Region (2020-2025) & (US$ Million)

Table 39. Asia-Pacific AI Customer Support Software Market Size by Region (2026-2031) & (US$ Million)

Table 40. Latin America AI Customer Support Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 41. Latin America AI Customer Support Software Market Size by Country (2020-2025) & (US$ Million)

Table 42. Latin America AI Customer Support Software Market Size by Country (2026-2031) & (US$ Million)

Table 43. Middle East & Africa AI Customer Support Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 44. Middle East & Africa AI Customer Support Software Market Size by Country (2020-2025) & (US$ Million)

Table 45. Middle East & Africa AI Customer Support Software Market Size by Country (2026-2031) & (US$ Million)

Table 46. NICE Company Details

Table 47. NICE Business Overview

Table 48. NICE AI Customer Support Software Product

Table 49. NICE Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 50. NICE Recent Development

Table 51. Ada CX Company Details

Table 52. Ada CX Business Overview

Table 53. Ada CX AI Customer Support Software Product

Table 54. Ada CX Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 55. Ada CX Recent Development

Table 56. Aisera Company Details

Table 57. Aisera Business Overview

Table 58. Aisera AI Customer Support Software Product

Table 59. Aisera Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 60. Aisera Recent Development

Table 61. AuraQuantic Company Details

Table 62. AuraQuantic Business Overview

Table 63. AuraQuantic AI Customer Support Software Product

Table 64. AuraQuantic Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 65. AuraQuantic Recent Development

Table 66. Capacity Company Details

Table 67. Capacity Business Overview

Table 68. Capacity AI Customer Support Software Product

Table 69. Capacity Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 70. Capacity Recent Development

Table 71. DevRev Company Details

Table 72. DevRev Business Overview

Table 73. DevRev AI Customer Support Software Product

Table 74. DevRev Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 75. DevRev Recent Development

Table 76. Engaige Company Details

Table 77. Engaige Business Overview

Table 78. Engaige AI Customer Support Software Product

Table 79. Engaige Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 80. Engaige Recent Development

Table 81. Forethought Company Details

Table 82. Forethought Business Overview

Table 83. Forethought AI Customer Support Software Product

Table 84. Forethought Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 85. Forethought Recent Development

Table 86. Zowie Company Details

Table 87. Zowie Business Overview

Table 88. Zowie AI Customer Support Software Product

Table 89. Zowie Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 90. Zowie Recent Development

Table 91. Intercom Company Details

Table 92. Intercom Business Overview

Table 93. Intercom AI Customer Support Software Product

Table 94. Intercom Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 95. Intercom Recent Development

Table 96. Zendesk AI Company Details

Table 97. Zendesk AI Business Overview

Table 98. Zendesk AI AI Customer Support Software Product

Table 99. Zendesk AI Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 100. Zendesk AI Recent Development

Table 101. Yellow Company Details

Table 102. Yellow Business Overview

Table 103. Yellow AI Customer Support Software Product

Table 104. Yellow Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 105. Yellow Recent Development

Table 106. Neople Company Details

Table 107. Neople Business Overview

Table 108. Neople AI Customer Support Software Product

Table 109. Neople Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 110. Neople Recent Development

Table 111. Tidio Company Details

Table 112. Tidio Business Overview

Table 113. Tidio AI Customer Support Software Product

Table 114. Tidio Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 115. Tidio Recent Development

Table 116. Ultimate Company Details

Table 117. Ultimate Business Overview

Table 118. Ultimate AI Customer Support Software Product

Table 119. Ultimate Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 120. Ultimate Recent Development

Table 121. Watermelon Company Details

Table 122. Watermelon Business Overview

Table 123. Watermelon AI Customer Support Software Product

Table 124. Watermelon Revenue in AI Customer Support Software Business (2020-2025) & (US$ Million)

Table 125. Watermelon Recent Development

Table 126. Research Programs/Design for This Report

Table 127. Key Data Information from Secondary Sources

Table 128. Key Data Information from Primary Sources

Table 129. Authors List of This Report

List of Figures

Figure 1. AI Customer Support Software Picture

Figure 2. Global AI Customer Support Software Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global AI Customer Support Software Market Share by Type: 2024 VS 2031

Figure 4. On-Premises Software Features

Figure 5. Cloud-Based Software Features

Figure 6. Global AI Customer Support Software Market Size by Application (2020-2031) & (US$ Million)

Figure 7. Global AI Customer Support Software Market Share by Application: 2024 VS 2031

Figure 8. Service Industry Case Studies

Figure 9. Medical Case Studies

Figure 10. E-Commerce Case Studies

Figure 11. Hotel Reception Case Studies

Figure 12. Government Case Studies

Figure 13. Others Case Studies

Figure 14. AI Customer Support Software Report Years Considered

Figure 15. Global AI Customer Support Software Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 16. Global AI Customer Support Software Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 17. Global AI Customer Support Software Market Share by Region: 2024 VS 2031

Figure 18. Global AI Customer Support Software Market Share by Players in 2024

Figure 19. Global AI Customer Support Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

Figure 20. The Top 10 and 5 Players Market Share by AI Customer Support Software Revenue in 2024

Figure 21. North America AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 22. North America AI Customer Support Software Market Share by Country (2020-2031)

Figure 23. United States AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 24. Canada AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. Europe AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 26. Europe AI Customer Support Software Market Share by Country (2020-2031)

Figure 27. Germany AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. France AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. U.K. AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. Italy AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 31. Russia AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Nordic Countries AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. Asia-Pacific AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Asia-Pacific AI Customer Support Software Market Share by Region (2020-2031)

Figure 35. China AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. Japan AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. South Korea AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. Southeast Asia AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 39. India AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Australia AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Latin America AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. Latin America AI Customer Support Software Market Share by Country (2020-2031)

Figure 43. Mexico AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Brazil AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. Middle East & Africa AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. Middle East & Africa AI Customer Support Software Market Share by Country (2020-2031)

Figure 47. Turkey AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 48. Saudi Arabia AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 49. UAE AI Customer Support Software Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 50. NICE Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 51. Ada CX Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 52. Aisera Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 53. AuraQuantic Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 54. Capacity Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 55. DevRev Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 56. Engaige Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 57. Forethought Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 58. Zowie Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 59. Intercom Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 60. Zendesk AI Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 61. Yellow Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 62. Neople Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 63. Tidio Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 64. Ultimate Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 65. Watermelon Revenue Growth Rate in AI Customer Support Software Business (2020-2025)

Figure 66. Bottom-up and Top-down Approaches for This Report

Figure 67. Data Triangulation

Figure 68. Key Executives Interviewed

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Global AI Customer Support Software Market Research Report 2025

Published Date: May 2025

Report Code: QYRE-Auto-2A19449

Global AI Customer Support Software Market Research Report 2025

FEATURED COMPANIES

AI Customer Support Software Market Size

AI Customer Support Software Market

Scope of AI Customer Support Software Market Report

Chapter Outline

FAQ for this report

How fast is AI Customer Support Software Market growing?

What is the AI Customer Support Software Market size in 2031?

Who are the main players in the AI Customer Support Software Market report?

What are the Application segmentation covered in the AI Customer Support Software Market report?

What are the Type segmentation covered in the AI Customer Support Software Market report?

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