The global market for Phone Call Recording and Monitoring Tools was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.

Call recording software, as the name implies, is a telephony technology or call center solution that records telephone conversations over PSTN or VoIP in a digital audio file format. In addition to recording, call recording software ensures the safety and management of call recording data.

North American market for Phone Call Recording and Monitoring Tools is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Asia-Pacific market for Phone Call Recording and Monitoring Tools is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The global market for Phone Call Recording and Monitoring Tools in SMEs is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The major global companies of Phone Call Recording and Monitoring Tools include CallRail (USA), OrecX (USA), NICE (Israel), Zoom (USA), Dubber (Australia), Verint (USA), Xima Software (USA), CallTrackingMetrics (USA), CallCabinet (USA), Retell (UK), etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Phone Call Recording and Monitoring Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Phone Call Recording and Monitoring Tools.

The Phone Call Recording and Monitoring Tools market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Phone Call Recording and Monitoring Tools market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Phone Call Recording and Monitoring Tools companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Phone Call Recording and Monitoring Tools Market Report

Report Metric	Details
Report Name	Phone Call Recording and Monitoring Tools Market
Segment by Type	On-premise Cloud-based
Segment by Application	SMEs Large Enterprises
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	CallRail (USA), OrecX (USA), NICE (Israel), Zoom (USA), Dubber (Australia), Verint (USA), Xima Software (USA), CallTrackingMetrics (USA), CallCabinet (USA), Retell (UK), Vonage (USA), Genesys (USA), Natterbox (UK), Numonix (USA), RingCentral (USA)
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Phone Call Recording and Monitoring Tools company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Phone Call Recording and Monitoring Tools Market report?

Ans: The main players in the Phone Call Recording and Monitoring Tools Market are CallRail (USA), OrecX (USA), NICE (Israel), Zoom (USA), Dubber (Australia), Verint (USA), Xima Software (USA), CallTrackingMetrics (USA), CallCabinet (USA), Retell (UK), Vonage (USA), Genesys (USA), Natterbox (UK), Numonix (USA), RingCentral (USA)

What are the Application segmentation covered in the Phone Call Recording and Monitoring Tools Market report?

Ans: The Applications covered in the Phone Call Recording and Monitoring Tools Market report are SMEs, Large Enterprises

What are the Type segmentation covered in the Phone Call Recording and Monitoring Tools Market report?

Ans: The Types covered in the Phone Call Recording and Monitoring Tools Market report are On-premise, Cloud-based

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Phone Call Recording and Monitoring Tools Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 On-premise

1.2.3 Cloud-based

1.3 Market by Application

1.3.1 Global Phone Call Recording and Monitoring Tools Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 SMEs

1.3.3 Large Enterprises

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Phone Call Recording and Monitoring Tools Market Perspective (2020-2031)

2.2 Global Phone Call Recording and Monitoring Tools Growth Trends by Region

2.2.1 Global Phone Call Recording and Monitoring Tools Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Phone Call Recording and Monitoring Tools Historic Market Size by Region (2020-2025)

2.2.3 Phone Call Recording and Monitoring Tools Forecasted Market Size by Region (2026-2031)

2.3 Phone Call Recording and Monitoring Tools Market Dynamics

2.3.1 Phone Call Recording and Monitoring Tools Industry Trends

2.3.2 Phone Call Recording and Monitoring Tools Market Drivers

2.3.3 Phone Call Recording and Monitoring Tools Market Challenges

2.3.4 Phone Call Recording and Monitoring Tools Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Phone Call Recording and Monitoring Tools Players by Revenue

3.1.1 Global Top Phone Call Recording and Monitoring Tools Players by Revenue (2020-2025)

3.1.2 Global Phone Call Recording and Monitoring Tools Revenue Market Share by Players (2020-2025)

3.2 Global Phone Call Recording and Monitoring Tools Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Phone Call Recording and Monitoring Tools Revenue

3.4 Global Phone Call Recording and Monitoring Tools Market Concentration Ratio

3.4.1 Global Phone Call Recording and Monitoring Tools Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Phone Call Recording and Monitoring Tools Revenue in 2024

3.5 Global Key Players of Phone Call Recording and Monitoring Tools Head office and Area Served

3.6 Global Key Players of Phone Call Recording and Monitoring Tools, Product and Application

3.7 Global Key Players of Phone Call Recording and Monitoring Tools, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Phone Call Recording and Monitoring Tools Breakdown Data by Type

4.1 Global Phone Call Recording and Monitoring Tools Historic Market Size by Type (2020-2025)

4.2 Global Phone Call Recording and Monitoring Tools Forecasted Market Size by Type (2026-2031)

5 Phone Call Recording and Monitoring Tools Breakdown Data by Application

5.1 Global Phone Call Recording and Monitoring Tools Historic Market Size by Application (2020-2025)

5.2 Global Phone Call Recording and Monitoring Tools Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Phone Call Recording and Monitoring Tools Market Size (2020-2031)

6.2 North America Phone Call Recording and Monitoring Tools Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Phone Call Recording and Monitoring Tools Market Size by Country (2020-2025)

6.4 North America Phone Call Recording and Monitoring Tools Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Phone Call Recording and Monitoring Tools Market Size (2020-2031)

7.2 Europe Phone Call Recording and Monitoring Tools Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Phone Call Recording and Monitoring Tools Market Size by Country (2020-2025)

7.4 Europe Phone Call Recording and Monitoring Tools Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Phone Call Recording and Monitoring Tools Market Size (2020-2031)

8.2 Asia-Pacific Phone Call Recording and Monitoring Tools Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Phone Call Recording and Monitoring Tools Market Size by Region (2020-2025)

8.4 Asia-Pacific Phone Call Recording and Monitoring Tools Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Phone Call Recording and Monitoring Tools Market Size (2020-2031)

9.2 Latin America Phone Call Recording and Monitoring Tools Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Phone Call Recording and Monitoring Tools Market Size by Country (2020-2025)

9.4 Latin America Phone Call Recording and Monitoring Tools Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size (2020-2031)

10.2 Middle East & Africa Phone Call Recording and Monitoring Tools Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size by Country (2020-2025)

10.4 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 CallRail (USA)

11.1.1 CallRail (USA) Company Details

11.1.2 CallRail (USA) Business Overview

11.1.3 CallRail (USA) Phone Call Recording and Monitoring Tools Introduction

11.1.4 CallRail (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.1.5 CallRail (USA) Recent Development

11.2 OrecX (USA)

11.2.1 OrecX (USA) Company Details

11.2.2 OrecX (USA) Business Overview

11.2.3 OrecX (USA) Phone Call Recording and Monitoring Tools Introduction

11.2.4 OrecX (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.2.5 OrecX (USA) Recent Development

11.3 NICE (Israel)

11.3.1 NICE (Israel) Company Details

11.3.2 NICE (Israel) Business Overview

11.3.3 NICE (Israel) Phone Call Recording and Monitoring Tools Introduction

11.3.4 NICE (Israel) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.3.5 NICE (Israel) Recent Development

11.4 Zoom (USA)

11.4.1 Zoom (USA) Company Details

11.4.2 Zoom (USA) Business Overview

11.4.3 Zoom (USA) Phone Call Recording and Monitoring Tools Introduction

11.4.4 Zoom (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.4.5 Zoom (USA) Recent Development

11.5 Dubber (Australia)

11.5.1 Dubber (Australia) Company Details

11.5.2 Dubber (Australia) Business Overview

11.5.3 Dubber (Australia) Phone Call Recording and Monitoring Tools Introduction

11.5.4 Dubber (Australia) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.5.5 Dubber (Australia) Recent Development

11.6 Verint (USA)

11.6.1 Verint (USA) Company Details

11.6.2 Verint (USA) Business Overview

11.6.3 Verint (USA) Phone Call Recording and Monitoring Tools Introduction

11.6.4 Verint (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.6.5 Verint (USA) Recent Development

11.7 Xima Software (USA)

11.7.1 Xima Software (USA) Company Details

11.7.2 Xima Software (USA) Business Overview

11.7.3 Xima Software (USA) Phone Call Recording and Monitoring Tools Introduction

11.7.4 Xima Software (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.7.5 Xima Software (USA) Recent Development

11.8 CallTrackingMetrics (USA)

11.8.1 CallTrackingMetrics (USA) Company Details

11.8.2 CallTrackingMetrics (USA) Business Overview

11.8.3 CallTrackingMetrics (USA) Phone Call Recording and Monitoring Tools Introduction

11.8.4 CallTrackingMetrics (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.8.5 CallTrackingMetrics (USA) Recent Development

11.9 CallCabinet (USA)

11.9.1 CallCabinet (USA) Company Details

11.9.2 CallCabinet (USA) Business Overview

11.9.3 CallCabinet (USA) Phone Call Recording and Monitoring Tools Introduction

11.9.4 CallCabinet (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.9.5 CallCabinet (USA) Recent Development

11.10 Retell (UK)

11.10.1 Retell (UK) Company Details

11.10.2 Retell (UK) Business Overview

11.10.3 Retell (UK) Phone Call Recording and Monitoring Tools Introduction

11.10.4 Retell (UK) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.10.5 Retell (UK) Recent Development

11.11 Vonage (USA)

11.11.1 Vonage (USA) Company Details

11.11.2 Vonage (USA) Business Overview

11.11.3 Vonage (USA) Phone Call Recording and Monitoring Tools Introduction

11.11.4 Vonage (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.11.5 Vonage (USA) Recent Development

11.12 Genesys (USA)

11.12.1 Genesys (USA) Company Details

11.12.2 Genesys (USA) Business Overview

11.12.3 Genesys (USA) Phone Call Recording and Monitoring Tools Introduction

11.12.4 Genesys (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.12.5 Genesys (USA) Recent Development

11.13 Natterbox (UK)

11.13.1 Natterbox (UK) Company Details

11.13.2 Natterbox (UK) Business Overview

11.13.3 Natterbox (UK) Phone Call Recording and Monitoring Tools Introduction

11.13.4 Natterbox (UK) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.13.5 Natterbox (UK) Recent Development

11.14 Numonix (USA)

11.14.1 Numonix (USA) Company Details

11.14.2 Numonix (USA) Business Overview

11.14.3 Numonix (USA) Phone Call Recording and Monitoring Tools Introduction

11.14.4 Numonix (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.14.5 Numonix (USA) Recent Development

11.15 RingCentral (USA)

11.15.1 RingCentral (USA) Company Details

11.15.2 RingCentral (USA) Business Overview

11.15.3 RingCentral (USA) Phone Call Recording and Monitoring Tools Introduction

11.15.4 RingCentral (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025)

11.15.5 RingCentral (USA) Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

CallTrackingMetrics (USA)

List of Tables

Table 1. Global Phone Call Recording and Monitoring Tools Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of On-premise

Table 3. Key Players of Cloud-based

Table 4. Global Phone Call Recording and Monitoring Tools Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 5. Global Phone Call Recording and Monitoring Tools Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 6. Global Phone Call Recording and Monitoring Tools Market Size by Region (2020-2025) & (US$ Million)

Table 7. Global Phone Call Recording and Monitoring Tools Market Share by Region (2020-2025)

Table 8. Global Phone Call Recording and Monitoring Tools Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 9. Global Phone Call Recording and Monitoring Tools Market Share by Region (2026-2031)

Table 10. Phone Call Recording and Monitoring Tools Market Trends

Table 11. Phone Call Recording and Monitoring Tools Market Drivers

Table 12. Phone Call Recording and Monitoring Tools Market Challenges

Table 13. Phone Call Recording and Monitoring Tools Market Restraints

Table 14. Global Phone Call Recording and Monitoring Tools Revenue by Players (2020-2025) & (US$ Million)

Table 15. Global Phone Call Recording and Monitoring Tools Market Share by Players (2020-2025)

Table 16. Global Top Phone Call Recording and Monitoring Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Phone Call Recording and Monitoring Tools as of 2024)

Table 17. Ranking of Global Top Phone Call Recording and Monitoring Tools Companies by Revenue (US$ Million) in 2024

Table 18. Global 5 Largest Players Market Share by Phone Call Recording and Monitoring Tools Revenue (CR5 and HHI) & (2020-2025)

Table 19. Global Key Players of Phone Call Recording and Monitoring Tools, Headquarters and Area Served

Table 20. Global Key Players of Phone Call Recording and Monitoring Tools, Product and Application

Table 21. Global Key Players of Phone Call Recording and Monitoring Tools, Date of Enter into This Industry

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Phone Call Recording and Monitoring Tools Market Size by Type (2020-2025) & (US$ Million)

Table 24. Global Phone Call Recording and Monitoring Tools Revenue Market Share by Type (2020-2025)

Table 25. Global Phone Call Recording and Monitoring Tools Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 26. Global Phone Call Recording and Monitoring Tools Revenue Market Share by Type (2026-2031)

Table 27. Global Phone Call Recording and Monitoring Tools Market Size by Application (2020-2025) & (US$ Million)

Table 28. Global Phone Call Recording and Monitoring Tools Revenue Market Share by Application (2020-2025)

Table 29. Global Phone Call Recording and Monitoring Tools Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 30. Global Phone Call Recording and Monitoring Tools Revenue Market Share by Application (2026-2031)

Table 31. North America Phone Call Recording and Monitoring Tools Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 32. North America Phone Call Recording and Monitoring Tools Market Size by Country (2020-2025) & (US$ Million)

Table 33. North America Phone Call Recording and Monitoring Tools Market Size by Country (2026-2031) & (US$ Million)

Table 34. Europe Phone Call Recording and Monitoring Tools Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 35. Europe Phone Call Recording and Monitoring Tools Market Size by Country (2020-2025) & (US$ Million)

Table 36. Europe Phone Call Recording and Monitoring Tools Market Size by Country (2026-2031) & (US$ Million)

Table 37. Asia-Pacific Phone Call Recording and Monitoring Tools Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 38. Asia-Pacific Phone Call Recording and Monitoring Tools Market Size by Region (2020-2025) & (US$ Million)

Table 39. Asia-Pacific Phone Call Recording and Monitoring Tools Market Size by Region (2026-2031) & (US$ Million)

Table 40. Latin America Phone Call Recording and Monitoring Tools Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 41. Latin America Phone Call Recording and Monitoring Tools Market Size by Country (2020-2025) & (US$ Million)

Table 42. Latin America Phone Call Recording and Monitoring Tools Market Size by Country (2026-2031) & (US$ Million)

Table 43. Middle East & Africa Phone Call Recording and Monitoring Tools Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 44. Middle East & Africa Phone Call Recording and Monitoring Tools Market Size by Country (2020-2025) & (US$ Million)

Table 45. Middle East & Africa Phone Call Recording and Monitoring Tools Market Size by Country (2026-2031) & (US$ Million)

Table 46. CallRail (USA) Company Details

Table 47. CallRail (USA) Business Overview

Table 48. CallRail (USA) Phone Call Recording and Monitoring Tools Product

Table 49. CallRail (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 50. CallRail (USA) Recent Development

Table 51. OrecX (USA) Company Details

Table 52. OrecX (USA) Business Overview

Table 53. OrecX (USA) Phone Call Recording and Monitoring Tools Product

Table 54. OrecX (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 55. OrecX (USA) Recent Development

Table 56. NICE (Israel) Company Details

Table 57. NICE (Israel) Business Overview

Table 58. NICE (Israel) Phone Call Recording and Monitoring Tools Product

Table 59. NICE (Israel) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 60. NICE (Israel) Recent Development

Table 61. Zoom (USA) Company Details

Table 62. Zoom (USA) Business Overview

Table 63. Zoom (USA) Phone Call Recording and Monitoring Tools Product

Table 64. Zoom (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 65. Zoom (USA) Recent Development

Table 66. Dubber (Australia) Company Details

Table 67. Dubber (Australia) Business Overview

Table 68. Dubber (Australia) Phone Call Recording and Monitoring Tools Product

Table 69. Dubber (Australia) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 70. Dubber (Australia) Recent Development

Table 71. Verint (USA) Company Details

Table 72. Verint (USA) Business Overview

Table 73. Verint (USA) Phone Call Recording and Monitoring Tools Product

Table 74. Verint (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 75. Verint (USA) Recent Development

Table 76. Xima Software (USA) Company Details

Table 77. Xima Software (USA) Business Overview

Table 78. Xima Software (USA) Phone Call Recording and Monitoring Tools Product

Table 79. Xima Software (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 80. Xima Software (USA) Recent Development

Table 81. CallTrackingMetrics (USA) Company Details

Table 82. CallTrackingMetrics (USA) Business Overview

Table 83. CallTrackingMetrics (USA) Phone Call Recording and Monitoring Tools Product

Table 84. CallTrackingMetrics (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 85. CallTrackingMetrics (USA) Recent Development

Table 86. CallCabinet (USA) Company Details

Table 87. CallCabinet (USA) Business Overview

Table 88. CallCabinet (USA) Phone Call Recording and Monitoring Tools Product

Table 89. CallCabinet (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 90. CallCabinet (USA) Recent Development

Table 91. Retell (UK) Company Details

Table 92. Retell (UK) Business Overview

Table 93. Retell (UK) Phone Call Recording and Monitoring Tools Product

Table 94. Retell (UK) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 95. Retell (UK) Recent Development

Table 96. Vonage (USA) Company Details

Table 97. Vonage (USA) Business Overview

Table 98. Vonage (USA) Phone Call Recording and Monitoring Tools Product

Table 99. Vonage (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 100. Vonage (USA) Recent Development

Table 101. Genesys (USA) Company Details

Table 102. Genesys (USA) Business Overview

Table 103. Genesys (USA) Phone Call Recording and Monitoring Tools Product

Table 104. Genesys (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 105. Genesys (USA) Recent Development

Table 106. Natterbox (UK) Company Details

Table 107. Natterbox (UK) Business Overview

Table 108. Natterbox (UK) Phone Call Recording and Monitoring Tools Product

Table 109. Natterbox (UK) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 110. Natterbox (UK) Recent Development

Table 111. Numonix (USA) Company Details

Table 112. Numonix (USA) Business Overview

Table 113. Numonix (USA) Phone Call Recording and Monitoring Tools Product

Table 114. Numonix (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 115. Numonix (USA) Recent Development

Table 116. RingCentral (USA) Company Details

Table 117. RingCentral (USA) Business Overview

Table 118. RingCentral (USA) Phone Call Recording and Monitoring Tools Product

Table 119. RingCentral (USA) Revenue in Phone Call Recording and Monitoring Tools Business (2020-2025) & (US$ Million)

Table 120. RingCentral (USA) Recent Development

Table 121. Research Programs/Design for This Report

Table 122. Key Data Information from Secondary Sources

Table 123. Key Data Information from Primary Sources

Table 124. Authors List of This Report

List of Figures

Figure 1. Phone Call Recording and Monitoring Tools Picture

Figure 2. Global Phone Call Recording and Monitoring Tools Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Phone Call Recording and Monitoring Tools Market Share by Type: 2024 VS 2031

Figure 4. On-premise Features

Figure 5. Cloud-based Features

Figure 6. Global Phone Call Recording and Monitoring Tools Market Size by Application (2020-2031) & (US$ Million)

Figure 7. Global Phone Call Recording and Monitoring Tools Market Share by Application: 2024 VS 2031

Figure 8. SMEs Case Studies

Figure 9. Large Enterprises Case Studies

Figure 10. Phone Call Recording and Monitoring Tools Report Years Considered

Figure 11. Global Phone Call Recording and Monitoring Tools Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 12. Global Phone Call Recording and Monitoring Tools Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 13. Global Phone Call Recording and Monitoring Tools Market Share by Region: 2024 VS 2031

Figure 14. Global Phone Call Recording and Monitoring Tools Market Share by Players in 2024

Figure 15. Global Top Phone Call Recording and Monitoring Tools Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Phone Call Recording and Monitoring Tools as of 2024)

Figure 16. The Top 10 and 5 Players Market Share by Phone Call Recording and Monitoring Tools Revenue in 2024

Figure 17. North America Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 18. North America Phone Call Recording and Monitoring Tools Market Share by Country (2020-2031)

Figure 19. United States Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 20. Canada Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 21. Europe Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 22. Europe Phone Call Recording and Monitoring Tools Market Share by Country (2020-2031)

Figure 23. Germany Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 24. France Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. U.K. Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 26. Italy Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 27. Russia Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. Nordic Countries Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. Asia-Pacific Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. Asia-Pacific Phone Call Recording and Monitoring Tools Market Share by Region (2020-2031)

Figure 31. China Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Japan Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. South Korea Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Southeast Asia Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 35. India Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. Australia Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. Latin America Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. Latin America Phone Call Recording and Monitoring Tools Market Share by Country (2020-2031)

Figure 39. Mexico Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Brazil Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Middle East & Africa Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. Middle East & Africa Phone Call Recording and Monitoring Tools Market Share by Country (2020-2031)

Figure 43. Turkey Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Saudi Arabia Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. UAE Phone Call Recording and Monitoring Tools Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. CallRail (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 47. OrecX (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 48. NICE (Israel) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 49. Zoom (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 50. Dubber (Australia) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 51. Verint (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 52. Xima Software (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 53. CallTrackingMetrics (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 54. CallCabinet (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 55. Retell (UK) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 56. Vonage (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 57. Genesys (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 58. Natterbox (UK) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 59. Numonix (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 60. RingCentral (USA) Revenue Growth Rate in Phone Call Recording and Monitoring Tools Business (2020-2025)

Figure 61. Bottom-up and Top-down Approaches for This Report

Figure 62. Data Triangulation

Figure 63. Key Executives Interviewed

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Global Phone Call Recording and Monitoring Tools Market Research Report 2025

Published Date: May 2025

Report Code: QYRE-Auto-2F15110

Global Phone Call Recording and Monitoring Tools Market Research Report 2025

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Phone Call Recording and Monitoring Tools Market

Scope of Phone Call Recording and Monitoring Tools Market Report

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