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Global Cloud Telephony Service Market Research Report 2025

Published Date: September 2025

Report Code: QYRE-Auto-2K617

Global Cloud Telephony Service Market Insights Forecast to 2028

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Global Cloud Telephony Service Market Research Report 2025

Code: QYRE-Auto-2K617

Report

September 2025

Pages:115

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

Cloud Telephony Service Market Size

The global market for Cloud Telephony Service was valued at US$ 16860 million in the year 2024 and is projected to reach a revised size of US$ 32140 million by 2031, growing at a CAGR of 9.8% during the forecast period.

Cloud Telephony Service Market

Cloud Telelphony is the communications technology where all communication devices and applications are hosted at the service provider’s premises. Any business interested in using these services do not need to install any software or buy any hardware to get the services started. The service can be an IVR, call center setup, call recording etc. These services can be started on a traditional phone, mobile or a computer system i.e. desktop, laptop or tablet.

North American market for Cloud Telephony Service is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Asia-Pacific market for Cloud Telephony Service is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The global market for Cloud Telephony Service in SMEs is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The major global companies of Cloud Telephony Service include 8x8, AVOXI, BroadSoft, Cisco, DIALPAD, Exotel, Go 2 Market, Knowlarity, Lead NXT, Megapath, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Cloud Telephony Service, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Cloud Telephony Service.

The Cloud Telephony Service market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Cloud Telephony Service market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Cloud Telephony Service companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Cloud Telephony Service Market Report

Report Metric	Details
Report Name	Cloud Telephony Service Market
Accounted market size in year	US$ 16860 million
Forecasted market size in 2031	US$ 32140 million
CAGR	9.8%
Base Year	year
Forecasted years	2025 - 2031
Segment by Type	Cloud Hosted
Segment by Application	SMEs Large Enterprises
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	8x8, AVOXI, BroadSoft, Cisco, DIALPAD, Exotel, Go 2 Market, Knowlarity, Lead NXT, Megapath, Microsoft, Mitel, Natterbox, NetFortis, Nextiva, NFON, NovaCloud, NTT Communications, PortaOne, Redcentric, RingCentral, Singtel, Solutions Infini, Telviva, Tripudio, VoIPStudio, Intermedia, Vox
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Cloud Telephony Service company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Cloud Telephony Service Market growing?

Ans: The Cloud Telephony Service Market witnessing a CAGR of 9.8% during the forecast period 2025-2031.

What is the Cloud Telephony Service Market size in 2031?

Ans: The Cloud Telephony Service Market size in 2031 will be US$ 32140 million.

Who are the main players in the Cloud Telephony Service Market report?

Ans: The main players in the Cloud Telephony Service Market are 8x8, AVOXI, BroadSoft, Cisco, DIALPAD, Exotel, Go 2 Market, Knowlarity, Lead NXT, Megapath, Microsoft, Mitel, Natterbox, NetFortis, Nextiva, NFON, NovaCloud, NTT Communications, PortaOne, Redcentric, RingCentral, Singtel, Solutions Infini, Telviva, Tripudio, VoIPStudio, Intermedia, Vox

What are the Application segmentation covered in the Cloud Telephony Service Market report?

Ans: The Applications covered in the Cloud Telephony Service Market report are SMEs, Large Enterprises

What are the Type segmentation covered in the Cloud Telephony Service Market report?

Ans: The Types covered in the Cloud Telephony Service Market report are Cloud, Hosted

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Cloud Telephony Service Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 Cloud

1.2.3 Hosted

1.3 Market by Application

1.3.1 Global Cloud Telephony Service Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 SMEs

1.3.3 Large Enterprises

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Cloud Telephony Service Market Perspective (2020-2031)

2.2 Global Cloud Telephony Service Growth Trends by Region

2.2.1 Global Cloud Telephony Service Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Cloud Telephony Service Historic Market Size by Region (2020-2025)

2.2.3 Cloud Telephony Service Forecasted Market Size by Region (2026-2031)

2.3 Cloud Telephony Service Market Dynamics

2.3.1 Cloud Telephony Service Industry Trends

2.3.2 Cloud Telephony Service Market Drivers

2.3.3 Cloud Telephony Service Market Challenges

2.3.4 Cloud Telephony Service Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Cloud Telephony Service Players by Revenue

3.1.1 Global Top Cloud Telephony Service Players by Revenue (2020-2025)

3.1.2 Global Cloud Telephony Service Revenue Market Share by Players (2020-2025)

3.2 Global Cloud Telephony Service Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Cloud Telephony Service Revenue

3.4 Global Cloud Telephony Service Market Concentration Ratio

3.4.1 Global Cloud Telephony Service Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Cloud Telephony Service Revenue in 2024

3.5 Global Key Players of Cloud Telephony Service Head office and Area Served

3.6 Global Key Players of Cloud Telephony Service, Product and Application

3.7 Global Key Players of Cloud Telephony Service, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Cloud Telephony Service Breakdown Data by Type

4.1 Global Cloud Telephony Service Historic Market Size by Type (2020-2025)

4.2 Global Cloud Telephony Service Forecasted Market Size by Type (2026-2031)

5 Cloud Telephony Service Breakdown Data by Application

5.1 Global Cloud Telephony Service Historic Market Size by Application (2020-2025)

5.2 Global Cloud Telephony Service Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Cloud Telephony Service Market Size (2020-2031)

6.2 North America Cloud Telephony Service Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Cloud Telephony Service Market Size by Country (2020-2025)

6.4 North America Cloud Telephony Service Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Cloud Telephony Service Market Size (2020-2031)

7.2 Europe Cloud Telephony Service Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Cloud Telephony Service Market Size by Country (2020-2025)

7.4 Europe Cloud Telephony Service Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Cloud Telephony Service Market Size (2020-2031)

8.2 Asia-Pacific Cloud Telephony Service Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Cloud Telephony Service Market Size by Region (2020-2025)

8.4 Asia-Pacific Cloud Telephony Service Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Cloud Telephony Service Market Size (2020-2031)

9.2 Latin America Cloud Telephony Service Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Cloud Telephony Service Market Size by Country (2020-2025)

9.4 Latin America Cloud Telephony Service Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Cloud Telephony Service Market Size (2020-2031)

10.2 Middle East & Africa Cloud Telephony Service Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Cloud Telephony Service Market Size by Country (2020-2025)

10.4 Middle East & Africa Cloud Telephony Service Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 8x8

11.1.1 8x8 Company Details

11.1.2 8x8 Business Overview

11.1.3 8x8 Cloud Telephony Service Introduction

11.1.4 8x8 Revenue in Cloud Telephony Service Business (2020-2025)

11.1.5 8x8 Recent Development

11.2 AVOXI

11.2.1 AVOXI Company Details

11.2.2 AVOXI Business Overview

11.2.3 AVOXI Cloud Telephony Service Introduction

11.2.4 AVOXI Revenue in Cloud Telephony Service Business (2020-2025)

11.2.5 AVOXI Recent Development

11.3 BroadSoft

11.3.1 BroadSoft Company Details

11.3.2 BroadSoft Business Overview

11.3.3 BroadSoft Cloud Telephony Service Introduction

11.3.4 BroadSoft Revenue in Cloud Telephony Service Business (2020-2025)

11.3.5 BroadSoft Recent Development

11.4 Cisco

11.4.1 Cisco Company Details

11.4.2 Cisco Business Overview

11.4.3 Cisco Cloud Telephony Service Introduction

11.4.4 Cisco Revenue in Cloud Telephony Service Business (2020-2025)

11.4.5 Cisco Recent Development

11.5 DIALPAD

11.5.1 DIALPAD Company Details

11.5.2 DIALPAD Business Overview

11.5.3 DIALPAD Cloud Telephony Service Introduction

11.5.4 DIALPAD Revenue in Cloud Telephony Service Business (2020-2025)

11.5.5 DIALPAD Recent Development

11.6 Exotel

11.6.1 Exotel Company Details

11.6.2 Exotel Business Overview

11.6.3 Exotel Cloud Telephony Service Introduction

11.6.4 Exotel Revenue in Cloud Telephony Service Business (2020-2025)

11.6.5 Exotel Recent Development

11.7 Go 2 Market

11.7.1 Go 2 Market Company Details

11.7.2 Go 2 Market Business Overview

11.7.3 Go 2 Market Cloud Telephony Service Introduction

11.7.4 Go 2 Market Revenue in Cloud Telephony Service Business (2020-2025)

11.7.5 Go 2 Market Recent Development

11.8 Knowlarity

11.8.1 Knowlarity Company Details

11.8.2 Knowlarity Business Overview

11.8.3 Knowlarity Cloud Telephony Service Introduction

11.8.4 Knowlarity Revenue in Cloud Telephony Service Business (2020-2025)

11.8.5 Knowlarity Recent Development

11.9 Lead NXT

11.9.1 Lead NXT Company Details

11.9.2 Lead NXT Business Overview

11.9.3 Lead NXT Cloud Telephony Service Introduction

11.9.4 Lead NXT Revenue in Cloud Telephony Service Business (2020-2025)

11.9.5 Lead NXT Recent Development

11.10 Megapath

11.10.1 Megapath Company Details

11.10.2 Megapath Business Overview

11.10.3 Megapath Cloud Telephony Service Introduction

11.10.4 Megapath Revenue in Cloud Telephony Service Business (2020-2025)

11.10.5 Megapath Recent Development

11.11 Microsoft

11.11.1 Microsoft Company Details

11.11.2 Microsoft Business Overview

11.11.3 Microsoft Cloud Telephony Service Introduction

11.11.4 Microsoft Revenue in Cloud Telephony Service Business (2020-2025)

11.11.5 Microsoft Recent Development

11.12 Mitel

11.12.1 Mitel Company Details

11.12.2 Mitel Business Overview

11.12.3 Mitel Cloud Telephony Service Introduction

11.12.4 Mitel Revenue in Cloud Telephony Service Business (2020-2025)

11.12.5 Mitel Recent Development

11.13 Natterbox

11.13.1 Natterbox Company Details

11.13.2 Natterbox Business Overview

11.13.3 Natterbox Cloud Telephony Service Introduction

11.13.4 Natterbox Revenue in Cloud Telephony Service Business (2020-2025)

11.13.5 Natterbox Recent Development

11.14 NetFortis

11.14.1 NetFortis Company Details

11.14.2 NetFortis Business Overview

11.14.3 NetFortis Cloud Telephony Service Introduction

11.14.4 NetFortis Revenue in Cloud Telephony Service Business (2020-2025)

11.14.5 NetFortis Recent Development

11.15 Nextiva

11.15.1 Nextiva Company Details

11.15.2 Nextiva Business Overview

11.15.3 Nextiva Cloud Telephony Service Introduction

11.15.4 Nextiva Revenue in Cloud Telephony Service Business (2020-2025)

11.15.5 Nextiva Recent Development

11.16 NFON

11.16.1 NFON Company Details

11.16.2 NFON Business Overview

11.16.3 NFON Cloud Telephony Service Introduction

11.16.4 NFON Revenue in Cloud Telephony Service Business (2020-2025)

11.16.5 NFON Recent Development

11.17 NovaCloud

11.17.1 NovaCloud Company Details

11.17.2 NovaCloud Business Overview

11.17.3 NovaCloud Cloud Telephony Service Introduction

11.17.4 NovaCloud Revenue in Cloud Telephony Service Business (2020-2025)

11.17.5 NovaCloud Recent Development

11.18 NTT Communications

11.18.1 NTT Communications Company Details

11.18.2 NTT Communications Business Overview

11.18.3 NTT Communications Cloud Telephony Service Introduction

11.18.4 NTT Communications Revenue in Cloud Telephony Service Business (2020-2025)

11.18.5 NTT Communications Recent Development

11.19 PortaOne

11.19.1 PortaOne Company Details

11.19.2 PortaOne Business Overview

11.19.3 PortaOne Cloud Telephony Service Introduction

11.19.4 PortaOne Revenue in Cloud Telephony Service Business (2020-2025)

11.19.5 PortaOne Recent Development

11.20 Redcentric

11.20.1 Redcentric Company Details

11.20.2 Redcentric Business Overview

11.20.3 Redcentric Cloud Telephony Service Introduction

11.20.4 Redcentric Revenue in Cloud Telephony Service Business (2020-2025)

11.20.5 Redcentric Recent Development

11.21 RingCentral

11.21.1 RingCentral Company Details

11.21.2 RingCentral Business Overview

11.21.3 RingCentral Cloud Telephony Service Introduction

11.21.4 RingCentral Revenue in Cloud Telephony Service Business (2020-2025)

11.21.5 RingCentral Recent Development

11.22 Singtel

11.22.1 Singtel Company Details

11.22.2 Singtel Business Overview

11.22.3 Singtel Cloud Telephony Service Introduction

11.22.4 Singtel Revenue in Cloud Telephony Service Business (2020-2025)

11.22.5 Singtel Recent Development

11.23 Solutions Infini

11.23.1 Solutions Infini Company Details

11.23.2 Solutions Infini Business Overview

11.23.3 Solutions Infini Cloud Telephony Service Introduction

11.23.4 Solutions Infini Revenue in Cloud Telephony Service Business (2020-2025)

11.23.5 Solutions Infini Recent Development

11.24 Telviva

11.24.1 Telviva Company Details

11.24.2 Telviva Business Overview

11.24.3 Telviva Cloud Telephony Service Introduction

11.24.4 Telviva Revenue in Cloud Telephony Service Business (2020-2025)

11.24.5 Telviva Recent Development

11.25 Tripudio

11.25.1 Tripudio Company Details

11.25.2 Tripudio Business Overview

11.25.3 Tripudio Cloud Telephony Service Introduction

11.25.4 Tripudio Revenue in Cloud Telephony Service Business (2020-2025)

11.25.5 Tripudio Recent Development

11.26 VoIPStudio

11.26.1 VoIPStudio Company Details

11.26.2 VoIPStudio Business Overview

11.26.3 VoIPStudio Cloud Telephony Service Introduction

11.26.4 VoIPStudio Revenue in Cloud Telephony Service Business (2020-2025)

11.26.5 VoIPStudio Recent Development

11.27 Intermedia

11.27.1 Intermedia Company Details

11.27.2 Intermedia Business Overview

11.27.3 Intermedia Cloud Telephony Service Introduction

11.27.4 Intermedia Revenue in Cloud Telephony Service Business (2020-2025)

11.27.5 Intermedia Recent Development

11.28 Vox

11.28.1 Vox Company Details

11.28.2 Vox Business Overview

11.28.3 Vox Cloud Telephony Service Introduction

11.28.4 Vox Revenue in Cloud Telephony Service Business (2020-2025)

11.28.5 Vox Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

List of Tables

Table 1. Global Cloud Telephony Service Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of Cloud

Table 3. Key Players of Hosted

Table 4. Global Cloud Telephony Service Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 5. Global Cloud Telephony Service Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 6. Global Cloud Telephony Service Market Size by Region (2020-2025) & (US$ Million)

Table 7. Global Cloud Telephony Service Market Share by Region (2020-2025)

Table 8. Global Cloud Telephony Service Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 9. Global Cloud Telephony Service Market Share by Region (2026-2031)

Table 10. Cloud Telephony Service Market Trends

Table 11. Cloud Telephony Service Market Drivers

Table 12. Cloud Telephony Service Market Challenges

Table 13. Cloud Telephony Service Market Restraints

Table 14. Global Cloud Telephony Service Revenue by Players (2020-2025) & (US$ Million)

Table 15. Global Cloud Telephony Service Market Share by Players (2020-2025)

Table 16. Global Top Cloud Telephony Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud Telephony Service as of 2024)

Table 17. Ranking of Global Top Cloud Telephony Service Companies by Revenue (US$ Million) in 2024

Table 18. Global 5 Largest Players Market Share by Cloud Telephony Service Revenue (CR5 and HHI) & (2020-2025)

Table 19. Global Key Players of Cloud Telephony Service, Headquarters and Area Served

Table 20. Global Key Players of Cloud Telephony Service, Product and Application

Table 21. Global Key Players of Cloud Telephony Service, Date of Enter into This Industry

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Cloud Telephony Service Market Size by Type (2020-2025) & (US$ Million)

Table 24. Global Cloud Telephony Service Revenue Market Share by Type (2020-2025)

Table 25. Global Cloud Telephony Service Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 26. Global Cloud Telephony Service Revenue Market Share by Type (2026-2031)

Table 27. Global Cloud Telephony Service Market Size by Application (2020-2025) & (US$ Million)

Table 28. Global Cloud Telephony Service Revenue Market Share by Application (2020-2025)

Table 29. Global Cloud Telephony Service Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 30. Global Cloud Telephony Service Revenue Market Share by Application (2026-2031)

Table 31. North America Cloud Telephony Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 32. North America Cloud Telephony Service Market Size by Country (2020-2025) & (US$ Million)

Table 33. North America Cloud Telephony Service Market Size by Country (2026-2031) & (US$ Million)

Table 34. Europe Cloud Telephony Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 35. Europe Cloud Telephony Service Market Size by Country (2020-2025) & (US$ Million)

Table 36. Europe Cloud Telephony Service Market Size by Country (2026-2031) & (US$ Million)

Table 37. Asia-Pacific Cloud Telephony Service Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 38. Asia-Pacific Cloud Telephony Service Market Size by Region (2020-2025) & (US$ Million)

Table 39. Asia-Pacific Cloud Telephony Service Market Size by Region (2026-2031) & (US$ Million)

Table 40. Latin America Cloud Telephony Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 41. Latin America Cloud Telephony Service Market Size by Country (2020-2025) & (US$ Million)

Table 42. Latin America Cloud Telephony Service Market Size by Country (2026-2031) & (US$ Million)

Table 43. Middle East & Africa Cloud Telephony Service Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 44. Middle East & Africa Cloud Telephony Service Market Size by Country (2020-2025) & (US$ Million)

Table 45. Middle East & Africa Cloud Telephony Service Market Size by Country (2026-2031) & (US$ Million)

Table 46. 8x8 Company Details

Table 47. 8x8 Business Overview

Table 48. 8x8 Cloud Telephony Service Product

Table 49. 8x8 Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 50. 8x8 Recent Development

Table 51. AVOXI Company Details

Table 52. AVOXI Business Overview

Table 53. AVOXI Cloud Telephony Service Product

Table 54. AVOXI Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 55. AVOXI Recent Development

Table 56. BroadSoft Company Details

Table 57. BroadSoft Business Overview

Table 58. BroadSoft Cloud Telephony Service Product

Table 59. BroadSoft Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 60. BroadSoft Recent Development

Table 61. Cisco Company Details

Table 62. Cisco Business Overview

Table 63. Cisco Cloud Telephony Service Product

Table 64. Cisco Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 65. Cisco Recent Development

Table 66. DIALPAD Company Details

Table 67. DIALPAD Business Overview

Table 68. DIALPAD Cloud Telephony Service Product

Table 69. DIALPAD Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 70. DIALPAD Recent Development

Table 71. Exotel Company Details

Table 72. Exotel Business Overview

Table 73. Exotel Cloud Telephony Service Product

Table 74. Exotel Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 75. Exotel Recent Development

Table 76. Go 2 Market Company Details

Table 77. Go 2 Market Business Overview

Table 78. Go 2 Market Cloud Telephony Service Product

Table 79. Go 2 Market Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 80. Go 2 Market Recent Development

Table 81. Knowlarity Company Details

Table 82. Knowlarity Business Overview

Table 83. Knowlarity Cloud Telephony Service Product

Table 84. Knowlarity Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 85. Knowlarity Recent Development

Table 86. Lead NXT Company Details

Table 87. Lead NXT Business Overview

Table 88. Lead NXT Cloud Telephony Service Product

Table 89. Lead NXT Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 90. Lead NXT Recent Development

Table 91. Megapath Company Details

Table 92. Megapath Business Overview

Table 93. Megapath Cloud Telephony Service Product

Table 94. Megapath Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 95. Megapath Recent Development

Table 96. Microsoft Company Details

Table 97. Microsoft Business Overview

Table 98. Microsoft Cloud Telephony Service Product

Table 99. Microsoft Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 100. Microsoft Recent Development

Table 101. Mitel Company Details

Table 102. Mitel Business Overview

Table 103. Mitel Cloud Telephony Service Product

Table 104. Mitel Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 105. Mitel Recent Development

Table 106. Natterbox Company Details

Table 107. Natterbox Business Overview

Table 108. Natterbox Cloud Telephony Service Product

Table 109. Natterbox Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 110. Natterbox Recent Development

Table 111. NetFortis Company Details

Table 112. NetFortis Business Overview

Table 113. NetFortis Cloud Telephony Service Product

Table 114. NetFortis Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 115. NetFortis Recent Development

Table 116. Nextiva Company Details

Table 117. Nextiva Business Overview

Table 118. Nextiva Cloud Telephony Service Product

Table 119. Nextiva Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 120. Nextiva Recent Development

Table 121. NFON Company Details

Table 122. NFON Business Overview

Table 123. NFON Cloud Telephony Service Product

Table 124. NFON Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 125. NFON Recent Development

Table 126. NovaCloud Company Details

Table 127. NovaCloud Business Overview

Table 128. NovaCloud Cloud Telephony Service Product

Table 129. NovaCloud Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 130. NovaCloud Recent Development

Table 131. NTT Communications Company Details

Table 132. NTT Communications Business Overview

Table 133. NTT Communications Cloud Telephony Service Product

Table 134. NTT Communications Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 135. NTT Communications Recent Development

Table 136. PortaOne Company Details

Table 137. PortaOne Business Overview

Table 138. PortaOne Cloud Telephony Service Product

Table 139. PortaOne Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 140. PortaOne Recent Development

Table 141. Redcentric Company Details

Table 142. Redcentric Business Overview

Table 143. Redcentric Cloud Telephony Service Product

Table 144. Redcentric Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 145. Redcentric Recent Development

Table 146. RingCentral Company Details

Table 147. RingCentral Business Overview

Table 148. RingCentral Cloud Telephony Service Product

Table 149. RingCentral Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 150. RingCentral Recent Development

Table 151. Singtel Company Details

Table 152. Singtel Business Overview

Table 153. Singtel Cloud Telephony Service Product

Table 154. Singtel Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 155. Singtel Recent Development

Table 156. Solutions Infini Company Details

Table 157. Solutions Infini Business Overview

Table 158. Solutions Infini Cloud Telephony Service Product

Table 159. Solutions Infini Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 160. Solutions Infini Recent Development

Table 161. Telviva Company Details

Table 162. Telviva Business Overview

Table 163. Telviva Cloud Telephony Service Product

Table 164. Telviva Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 165. Telviva Recent Development

Table 166. Tripudio Company Details

Table 167. Tripudio Business Overview

Table 168. Tripudio Cloud Telephony Service Product

Table 169. Tripudio Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 170. Tripudio Recent Development

Table 171. VoIPStudio Company Details

Table 172. VoIPStudio Business Overview

Table 173. VoIPStudio Cloud Telephony Service Product

Table 174. VoIPStudio Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 175. VoIPStudio Recent Development

Table 176. Intermedia Company Details

Table 177. Intermedia Business Overview

Table 178. Intermedia Cloud Telephony Service Product

Table 179. Intermedia Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 180. Intermedia Recent Development

Table 181. Vox Company Details

Table 182. Vox Business Overview

Table 183. Vox Cloud Telephony Service Product

Table 184. Vox Revenue in Cloud Telephony Service Business (2020-2025) & (US$ Million)

Table 185. Vox Recent Development

Table 186. Research Programs/Design for This Report

Table 187. Key Data Information from Secondary Sources

Table 188. Key Data Information from Primary Sources

Table 189. Authors List of This Report

List of Figures

Figure 1. Cloud Telephony Service Picture

Figure 2. Global Cloud Telephony Service Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Cloud Telephony Service Market Share by Type: 2024 VS 2031

Figure 4. Cloud Features

Figure 5. Hosted Features

Figure 6. Global Cloud Telephony Service Market Size by Application (2020-2031) & (US$ Million)

Figure 7. Global Cloud Telephony Service Market Share by Application: 2024 VS 2031

Figure 8. SMEs Case Studies

Figure 9. Large Enterprises Case Studies

Figure 10. Cloud Telephony Service Report Years Considered

Figure 11. Global Cloud Telephony Service Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 12. Global Cloud Telephony Service Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 13. Global Cloud Telephony Service Market Share by Region: 2024 VS 2031

Figure 14. Global Cloud Telephony Service Market Share by Players in 2024

Figure 15. Global Top Cloud Telephony Service Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud Telephony Service as of 2024)

Figure 16. The Top 10 and 5 Players Market Share by Cloud Telephony Service Revenue in 2024

Figure 17. North America Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 18. North America Cloud Telephony Service Market Share by Country (2020-2031)

Figure 19. United States Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 20. Canada Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 21. Europe Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 22. Europe Cloud Telephony Service Market Share by Country (2020-2031)

Figure 23. Germany Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 24. France Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. U.K. Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 26. Italy Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 27. Russia Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. Nordic Countries Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. Asia-Pacific Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. Asia-Pacific Cloud Telephony Service Market Share by Region (2020-2031)

Figure 31. China Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Japan Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. South Korea Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Southeast Asia Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 35. India Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. Australia Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. Latin America Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. Latin America Cloud Telephony Service Market Share by Country (2020-2031)

Figure 39. Mexico Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Brazil Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Middle East & Africa Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. Middle East & Africa Cloud Telephony Service Market Share by Country (2020-2031)

Figure 43. Turkey Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Saudi Arabia Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. UAE Cloud Telephony Service Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. 8x8 Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 47. AVOXI Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 48. BroadSoft Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 49. Cisco Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 50. DIALPAD Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 51. Exotel Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 52. Go 2 Market Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 53. Knowlarity Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 54. Lead NXT Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 55. Megapath Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 56. Microsoft Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 57. Mitel Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 58. Natterbox Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 59. NetFortis Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 60. Nextiva Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 61. NFON Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 62. NovaCloud Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 63. NTT Communications Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 64. PortaOne Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 65. Redcentric Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 66. RingCentral Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 67. Singtel Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 68. Solutions Infini Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 69. Telviva Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 70. Tripudio Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 71. VoIPStudio Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 72. Intermedia Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 73. Vox Revenue Growth Rate in Cloud Telephony Service Business (2020-2025)

Figure 74. Bottom-up and Top-down Approaches for This Report

Figure 75. Data Triangulation

Figure 76. Key Executives Interviewed

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Global Cloud Telephony Service Market Research Report 2025

Published Date: September 2025

Report Code: QYRE-Auto-2K617

Global Cloud Telephony Service Market Research Report 2025

FEATURED COMPANIES

Cloud Telephony Service Market Size

Cloud Telephony Service Market

Scope of Cloud Telephony Service Market Report

Chapter Outline

FAQ for this report

How fast is Cloud Telephony Service Market growing?

What is the Cloud Telephony Service Market size in 2031?

Who are the main players in the Cloud Telephony Service Market report?

What are the Application segmentation covered in the Cloud Telephony Service Market report?

What are the Type segmentation covered in the Cloud Telephony Service Market report?

FEATURED COMPANIES