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Global Workforce Management Applications Software Market Research Report 2024

Published Date: January 2024

Report Code: QYRE-Auto-32N5869

Global Workforce Management Applications Software Market Insights Forecast to 2028

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Global Workforce Management Applications Software Market Research Report 2024

Q: How fast is Workforce Management Applications Software Market growing?

The Workforce Management Applications Software Market witnessing a CAGR of 3.4% during the forecast period 2024-2030.

Q: What is the Workforce Management Applications Software Market size in 2030?

The Workforce Management Applications Software Market size in 2030 will be US$ 3625 million.

Q: Who are the main players in the Workforce Management Applications Software Market report?

The main players in the Workforce Management Applications Software Market are Calabrio, Verint Systems, ZOOM International, Aspect, Injixo, NICE, Teleopti, Genesys, Avaya (Verint), OpenText, Five9, 8x8, Verint Monet, CSI, Envision, Altitude, West, DVSAnalytics, VoiceCyber

Q: What are the Application segmentation covered in the Workforce Management Applications Software Market report?

The Applications covered in the Workforce Management Applications Software Market report are Large Enterprises(1000+ Users), Medium-Sized Enterprise(499-1000 Users), Small Enterprises(1-499 Users)

Q: What are the Type segmentation covered in the Workforce Management Applications Software Market report?

The Types covered in the Workforce Management Applications Software Market report are Cloud-Based, On-Premises

Code: QYRE-Auto-32N5869

Report

January 2024

Pages:96

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

Workforce Management Applications Software Market Size

The global Workforce Management Applications Software market was valued at US$ 2854.5 million in 2023 and is anticipated to reach US$ 3625 million by 2030, witnessing a CAGR of 3.4% during the forecast period 2024-2030.

Workforce Management Applications Software Market

Workforce Management Software is a system intended to maximize the use of agent labor by projecting incoming call volumes and scheduling staff to meet needs exactly, by time of the day, day of the week, week of the month, etc. WFM systems use historical calling records, which are collected from the automatic call distribution system, to project future calling patterns and volumes for specified time frames. The core functions of WFM software include labor planning, time and attendance management, payroll management, tasking and staffing, and performance reporting. It helps managers accurately and easily forecast staffing requirements across all customer-facing inbound, outbound, blended and back office resources. It also allows agents to manage their scheduling with tools for needs such as schedule trades and sequential shift bids.

Global Workforce Management Software key players include Kronos, Infor, Verint, etc. Global top three manufacturers hold a share over 45%. North America is the largest production area, with a share about 55%, followed by Europe, and Asia, both have a share over 30 percent. In terms of product, On-premises is the largest segment, with a share over 50%. And in terms of application, the largest application is <100 employees, followed by 100-499 employees, etc.

This report aims to provide a comprehensive presentation of the global market for Workforce Management Applications Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Workforce Management Applications Software.

Report Scope

The Workforce Management Applications Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Workforce Management Applications Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Workforce Management Applications Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Workforce Management Applications Software Market Report

Report Metric	Details
Report Name	Workforce Management Applications Software Market
Accounted market size in 2023	US$ 2854.5 million
Forecasted market size in 2030	US$ 3625 million
CAGR	3.4%
Base Year	2023
Forecasted years	2024 - 2030
Segment by Type	Cloud-Based On-Premises
Segment by Application	Large Enterprises(1000+ Users) Medium-Sized Enterprise(499-1000 Users) Small Enterprises(1-499 Users)
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Calabrio, Verint Systems, ZOOM International, Aspect, Injixo, NICE, Teleopti, Genesys, Avaya (Verint), OpenText, Five9, 8x8, Verint Monet, CSI, Envision, Altitude, West, DVSAnalytics, VoiceCyber
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Workforce Management Applications Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Workforce Management Applications Software Market growing?

Ans: The Workforce Management Applications Software Market witnessing a CAGR of 3.4% during the forecast period 2024-2030.

What is the Workforce Management Applications Software Market size in 2030?

Ans: The Workforce Management Applications Software Market size in 2030 will be US$ 3625 million.

What is the market share of major companies in Workforce Management Applications Software Market?

Ans: Global top three manufacturers hold a share over 45%.

What is the Workforce Management Applications Software Market share by type?

Ans: In terms of product, On-premises is the largest segment, with a share over 50%.

Who are the main players in the Workforce Management Applications Software Market report?

Ans: The main players in the Workforce Management Applications Software Market are Calabrio, Verint Systems, ZOOM International, Aspect, Injixo, NICE, Teleopti, Genesys, Avaya (Verint), OpenText, Five9, 8x8, Verint Monet, CSI, Envision, Altitude, West, DVSAnalytics, VoiceCyber

What are the Application segmentation covered in the Workforce Management Applications Software Market report?

Ans: The Applications covered in the Workforce Management Applications Software Market report are Large Enterprises(1000+ Users), Medium-Sized Enterprise(499-1000 Users), Small Enterprises(1-499 Users)

What are the Type segmentation covered in the Workforce Management Applications Software Market report?

Ans: The Types covered in the Workforce Management Applications Software Market report are Cloud-Based, On-Premises

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Workforce Management Applications Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030

1.2.2 Cloud-Based

1.2.3 On-Premises

1.3 Market by Application

1.3.1 Global Workforce Management Applications Software Market Growth by Application: 2019 VS 2023 VS 2030

1.3.2 Large Enterprises(1000+ Users)

1.3.3 Medium-Sized Enterprise(499-1000 Users)

1.3.4 Small Enterprises(1-499 Users)

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2 Global Growth Trends

2.1 Global Workforce Management Applications Software Market Perspective (2019-2030)

2.2 Workforce Management Applications Software Growth Trends by Region

2.2.1 Global Workforce Management Applications Software Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Workforce Management Applications Software Historic Market Size by Region (2019-2024)

2.2.3 Workforce Management Applications Software Forecasted Market Size by Region (2025-2030)

2.3 Workforce Management Applications Software Market Dynamics

2.3.1 Workforce Management Applications Software Industry Trends

2.3.2 Workforce Management Applications Software Market Drivers

2.3.3 Workforce Management Applications Software Market Challenges

2.3.4 Workforce Management Applications Software Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Workforce Management Applications Software Players by Revenue

3.1.1 Global Top Workforce Management Applications Software Players by Revenue (2019-2024)

3.1.2 Global Workforce Management Applications Software Revenue Market Share by Players (2019-2024)

3.2 Global Workforce Management Applications Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Workforce Management Applications Software Revenue

3.4 Global Workforce Management Applications Software Market Concentration Ratio

3.4.1 Global Workforce Management Applications Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Workforce Management Applications Software Revenue in 2023

3.5 Workforce Management Applications Software Key Players Head office and Area Served

3.6 Key Players Workforce Management Applications Software Product Solution and Service

3.7 Date of Enter into Workforce Management Applications Software Market

3.8 Mergers & Acquisitions, Expansion Plans

4 Workforce Management Applications Software Breakdown Data by Type

4.1 Global Workforce Management Applications Software Historic Market Size by Type (2019-2024)

4.2 Global Workforce Management Applications Software Forecasted Market Size by Type (2025-2030)

5 Workforce Management Applications Software Breakdown Data by Application

5.1 Global Workforce Management Applications Software Historic Market Size by Application (2019-2024)

5.2 Global Workforce Management Applications Software Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Workforce Management Applications Software Market Size (2019-2030)

6.2 North America Workforce Management Applications Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

6.3 North America Workforce Management Applications Software Market Size by Country (2019-2024)

6.4 North America Workforce Management Applications Software Market Size by Country (2025-2030)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Workforce Management Applications Software Market Size (2019-2030)

7.2 Europe Workforce Management Applications Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

7.3 Europe Workforce Management Applications Software Market Size by Country (2019-2024)

7.4 Europe Workforce Management Applications Software Market Size by Country (2025-2030)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Workforce Management Applications Software Market Size (2019-2030)

8.2 Asia-Pacific Workforce Management Applications Software Market Growth Rate by Region: 2019 VS 2023 VS 2030

8.3 Asia-Pacific Workforce Management Applications Software Market Size by Region (2019-2024)

8.4 Asia-Pacific Workforce Management Applications Software Market Size by Region (2025-2030)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Workforce Management Applications Software Market Size (2019-2030)

9.2 Latin America Workforce Management Applications Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

9.3 Latin America Workforce Management Applications Software Market Size by Country (2019-2024)

9.4 Latin America Workforce Management Applications Software Market Size by Country (2025-2030)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Workforce Management Applications Software Market Size (2019-2030)

10.2 Middle East & Africa Workforce Management Applications Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

10.3 Middle East & Africa Workforce Management Applications Software Market Size by Country (2019-2024)

10.4 Middle East & Africa Workforce Management Applications Software Market Size by Country (2025-2030)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Calabrio

11.1.1 Calabrio Company Detail

11.1.2 Calabrio Business Overview

11.1.3 Calabrio Workforce Management Applications Software Introduction

11.1.4 Calabrio Revenue in Workforce Management Applications Software Business (2019-2024)

11.1.5 Calabrio Recent Development

11.2 Verint Systems

11.2.1 Verint Systems Company Detail

11.2.2 Verint Systems Business Overview

11.2.3 Verint Systems Workforce Management Applications Software Introduction

11.2.4 Verint Systems Revenue in Workforce Management Applications Software Business (2019-2024)

11.2.5 Verint Systems Recent Development

11.3 ZOOM International

11.3.1 ZOOM International Company Detail

11.3.2 ZOOM International Business Overview

11.3.3 ZOOM International Workforce Management Applications Software Introduction

11.3.4 ZOOM International Revenue in Workforce Management Applications Software Business (2019-2024)

11.3.5 ZOOM International Recent Development

11.4 Aspect

11.4.1 Aspect Company Detail

11.4.2 Aspect Business Overview

11.4.3 Aspect Workforce Management Applications Software Introduction

11.4.4 Aspect Revenue in Workforce Management Applications Software Business (2019-2024)

11.4.5 Aspect Recent Development

11.5 Injixo

11.5.1 Injixo Company Detail

11.5.2 Injixo Business Overview

11.5.3 Injixo Workforce Management Applications Software Introduction

11.5.4 Injixo Revenue in Workforce Management Applications Software Business (2019-2024)

11.5.5 Injixo Recent Development

11.6 NICE

11.6.1 NICE Company Detail

11.6.2 NICE Business Overview

11.6.3 NICE Workforce Management Applications Software Introduction

11.6.4 NICE Revenue in Workforce Management Applications Software Business (2019-2024)

11.6.5 NICE Recent Development

11.7 Teleopti

11.7.1 Teleopti Company Detail

11.7.2 Teleopti Business Overview

11.7.3 Teleopti Workforce Management Applications Software Introduction

11.7.4 Teleopti Revenue in Workforce Management Applications Software Business (2019-2024)

11.7.5 Teleopti Recent Development

11.8 Genesys

11.8.1 Genesys Company Detail

11.8.2 Genesys Business Overview

11.8.3 Genesys Workforce Management Applications Software Introduction

11.8.4 Genesys Revenue in Workforce Management Applications Software Business (2019-2024)

11.8.5 Genesys Recent Development

11.9 Avaya (Verint)

11.9.1 Avaya (Verint) Company Detail

11.9.2 Avaya (Verint) Business Overview

11.9.3 Avaya (Verint) Workforce Management Applications Software Introduction

11.9.4 Avaya (Verint) Revenue in Workforce Management Applications Software Business (2019-2024)

11.9.5 Avaya (Verint) Recent Development

11.10 OpenText

11.10.1 OpenText Company Detail

11.10.2 OpenText Business Overview

11.10.3 OpenText Workforce Management Applications Software Introduction

11.10.4 OpenText Revenue in Workforce Management Applications Software Business (2019-2024)

11.10.5 OpenText Recent Development

11.11 Five9

11.11.1 Five9 Company Detail

11.11.2 Five9 Business Overview

11.11.3 Five9 Workforce Management Applications Software Introduction

11.11.4 Five9 Revenue in Workforce Management Applications Software Business (2019-2024)

11.11.5 Five9 Recent Development

11.12 8x8

11.12.1 8x8 Company Detail

11.12.2 8x8 Business Overview

11.12.3 8x8 Workforce Management Applications Software Introduction

11.12.4 8x8 Revenue in Workforce Management Applications Software Business (2019-2024)

11.12.5 8x8 Recent Development

11.13 Verint Monet

11.13.1 Verint Monet Company Detail

11.13.2 Verint Monet Business Overview

11.13.3 Verint Monet Workforce Management Applications Software Introduction

11.13.4 Verint Monet Revenue in Workforce Management Applications Software Business (2019-2024)

11.13.5 Verint Monet Recent Development

11.14 CSI

11.14.1 CSI Company Detail

11.14.2 CSI Business Overview

11.14.3 CSI Workforce Management Applications Software Introduction

11.14.4 CSI Revenue in Workforce Management Applications Software Business (2019-2024)

11.14.5 CSI Recent Development

11.15 Envision

11.15.1 Envision Company Detail

11.15.2 Envision Business Overview

11.15.3 Envision Workforce Management Applications Software Introduction

11.15.4 Envision Revenue in Workforce Management Applications Software Business (2019-2024)

11.15.5 Envision Recent Development

11.16 Altitude

11.16.1 Altitude Company Detail

11.16.2 Altitude Business Overview

11.16.3 Altitude Workforce Management Applications Software Introduction

11.16.4 Altitude Revenue in Workforce Management Applications Software Business (2019-2024)

11.16.5 Altitude Recent Development

11.17 West

11.17.1 West Company Detail

11.17.2 West Business Overview

11.17.3 West Workforce Management Applications Software Introduction

11.17.4 West Revenue in Workforce Management Applications Software Business (2019-2024)

11.17.5 West Recent Development

11.18 DVSAnalytics

11.18.1 DVSAnalytics Company Detail

11.18.2 DVSAnalytics Business Overview

11.18.3 DVSAnalytics Workforce Management Applications Software Introduction

11.18.4 DVSAnalytics Revenue in Workforce Management Applications Software Business (2019-2024)

11.18.5 DVSAnalytics Recent Development

11.19 VoiceCyber

11.19.1 VoiceCyber Company Detail

11.19.2 VoiceCyber Business Overview

11.19.3 VoiceCyber Workforce Management Applications Software Introduction

11.19.4 VoiceCyber Revenue in Workforce Management Applications Software Business (2019-2024)

11.19.5 VoiceCyber Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

List of Tables

Table 1. Global Workforce Management Applications Software Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030

Table 2. Key Players of Cloud-Based

Table 3. Key Players of On-Premises

Table 4. Global Workforce Management Applications Software Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030

Table 5. Global Workforce Management Applications Software Market Size by Region (US$ Million): 2019 VS 2023 VS 2030

Table 6. Global Workforce Management Applications Software Market Size by Region (2019-2024) & (US$ Million)

Table 7. Global Workforce Management Applications Software Market Share by Region (2019-2024)

Table 8. Global Workforce Management Applications Software Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 9. Global Workforce Management Applications Software Market Share by Region (2025-2030)

Table 10. Workforce Management Applications Software Market Trends

Table 11. Workforce Management Applications Software Market Drivers

Table 12. Workforce Management Applications Software Market Challenges

Table 13. Workforce Management Applications Software Market Restraints

Table 14. Global Workforce Management Applications Software Revenue by Players (2019-2024) & (US$ Million)

Table 15. Global Workforce Management Applications Software Market Share by Players (2019-2024)

Table 16. Global Top Workforce Management Applications Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Workforce Management Applications Software as of 2023)

Table 17. Ranking of Global Top Workforce Management Applications Software Companies by Revenue (US$ Million) in 2023

Table 18. Global 5 Largest Players Market Share by Workforce Management Applications Software Revenue (CR5 and HHI) & (2019-2024)

Table 19. Key Players Headquarters and Area Served

Table 20. Key Players Workforce Management Applications Software Product Solution and Service

Table 21. Date of Enter into Workforce Management Applications Software Market

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Workforce Management Applications Software Market Size by Type (2019-2024) & (US$ Million)

Table 24. Global Workforce Management Applications Software Revenue Market Share by Type (2019-2024)

Table 25. Global Workforce Management Applications Software Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 26. Global Workforce Management Applications Software Revenue Market Share by Type (2025-2030)

Table 27. Global Workforce Management Applications Software Market Size by Application (2019-2024) & (US$ Million)

Table 28. Global Workforce Management Applications Software Revenue Market Share by Application (2019-2024)

Table 29. Global Workforce Management Applications Software Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 30. Global Workforce Management Applications Software Revenue Market Share by Application (2025-2030)

Table 31. North America Workforce Management Applications Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 32. North America Workforce Management Applications Software Market Size by Country (2019-2024) & (US$ Million)

Table 33. North America Workforce Management Applications Software Market Size by Country (2025-2030) & (US$ Million)

Table 34. Europe Workforce Management Applications Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 35. Europe Workforce Management Applications Software Market Size by Country (2019-2024) & (US$ Million)

Table 36. Europe Workforce Management Applications Software Market Size by Country (2025-2030) & (US$ Million)

Table 37. Asia-Pacific Workforce Management Applications Software Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030

Table 38. Asia-Pacific Workforce Management Applications Software Market Size by Region (2019-2024) & (US$ Million)

Table 39. Asia-Pacific Workforce Management Applications Software Market Size by Region (2025-2030) & (US$ Million)

Table 40. Latin America Workforce Management Applications Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 41. Latin America Workforce Management Applications Software Market Size by Country (2019-2024) & (US$ Million)

Table 42. Latin America Workforce Management Applications Software Market Size by Country (2025-2030) & (US$ Million)

Table 43. Middle East & Africa Workforce Management Applications Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 44. Middle East & Africa Workforce Management Applications Software Market Size by Country (2019-2024) & (US$ Million)

Table 45. Middle East & Africa Workforce Management Applications Software Market Size by Country (2025-2030) & (US$ Million)

Table 46. Calabrio Company Detail

Table 47. Calabrio Business Overview

Table 48. Calabrio Workforce Management Applications Software Product

Table 49. Calabrio Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 50. Calabrio Recent Development

Table 51. Verint Systems Company Detail

Table 52. Verint Systems Business Overview

Table 53. Verint Systems Workforce Management Applications Software Product

Table 54. Verint Systems Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 55. Verint Systems Recent Development

Table 56. ZOOM International Company Detail

Table 57. ZOOM International Business Overview

Table 58. ZOOM International Workforce Management Applications Software Product

Table 59. ZOOM International Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 60. ZOOM International Recent Development

Table 61. Aspect Company Detail

Table 62. Aspect Business Overview

Table 63. Aspect Workforce Management Applications Software Product

Table 64. Aspect Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 65. Aspect Recent Development

Table 66. Injixo Company Detail

Table 67. Injixo Business Overview

Table 68. Injixo Workforce Management Applications Software Product

Table 69. Injixo Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 70. Injixo Recent Development

Table 71. NICE Company Detail

Table 72. NICE Business Overview

Table 73. NICE Workforce Management Applications Software Product

Table 74. NICE Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 75. NICE Recent Development

Table 76. Teleopti Company Detail

Table 77. Teleopti Business Overview

Table 78. Teleopti Workforce Management Applications Software Product

Table 79. Teleopti Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 80. Teleopti Recent Development

Table 81. Genesys Company Detail

Table 82. Genesys Business Overview

Table 83. Genesys Workforce Management Applications Software Product

Table 84. Genesys Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 85. Genesys Recent Development

Table 86. Avaya (Verint) Company Detail

Table 87. Avaya (Verint) Business Overview

Table 88. Avaya (Verint) Workforce Management Applications Software Product

Table 89. Avaya (Verint) Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 90. Avaya (Verint) Recent Development

Table 91. OpenText Company Detail

Table 92. OpenText Business Overview

Table 93. OpenText Workforce Management Applications Software Product

Table 94. OpenText Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 95. OpenText Recent Development

Table 96. Five9 Company Detail

Table 97. Five9 Business Overview

Table 98. Five9 Workforce Management Applications Software Product

Table 99. Five9 Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 100. Five9 Recent Development

Table 101. 8x8 Company Detail

Table 102. 8x8 Business Overview

Table 103. 8x8 Workforce Management Applications Software Product

Table 104. 8x8 Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 105. 8x8 Recent Development

Table 106. Verint Monet Company Detail

Table 107. Verint Monet Business Overview

Table 108. Verint Monet Workforce Management Applications Software Product

Table 109. Verint Monet Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 110. Verint Monet Recent Development

Table 111. CSI Company Detail

Table 112. CSI Business Overview

Table 113. CSI Workforce Management Applications Software Product

Table 114. CSI Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 115. CSI Recent Development

Table 116. Envision Company Detail

Table 117. Envision Business Overview

Table 118. Envision Workforce Management Applications Software Product

Table 119. Envision Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 120. Envision Recent Development

Table 121. Altitude Company Detail

Table 122. Altitude Business Overview

Table 123. Altitude Workforce Management Applications Software Product

Table 124. Altitude Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 125. Altitude Recent Development

Table 126. West Company Detail

Table 127. West Business Overview

Table 128. West Workforce Management Applications Software Product

Table 129. West Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 130. West Recent Development

Table 131. DVSAnalytics Company Detail

Table 132. DVSAnalytics Business Overview

Table 133. DVSAnalytics Workforce Management Applications Software Product

Table 134. DVSAnalytics Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 135. DVSAnalytics Recent Development

Table 136. VoiceCyber Company Detail

Table 137. VoiceCyber Business Overview

Table 138. VoiceCyber Workforce Management Applications Software Product

Table 139. VoiceCyber Revenue in Workforce Management Applications Software Business (2019-2024) & (US$ Million)

Table 140. VoiceCyber Recent Development

Table 141. Research Programs/Design for This Report

Table 142. Key Data Information from Secondary Sources

Table 143. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Workforce Management Applications Software Market Size Comparison by Type (2024-2030) & (US$ Million)

Figure 2. Global Workforce Management Applications Software Market Share by Type: 2023 VS 2030

Figure 3. Cloud-Based Features

Figure 4. On-Premises Features

Figure 5. Global Workforce Management Applications Software Market Size Comparison by Application (2024-2030) & (US$ Million)

Figure 6. Global Workforce Management Applications Software Market Share by Application: 2023 VS 2030

Figure 7. Large Enterprises(1000+ Users) Case Studies

Figure 8. Medium-Sized Enterprise(499-1000 Users) Case Studies

Figure 9. Small Enterprises(1-499 Users) Case Studies

Figure 10. Workforce Management Applications Software Report Years Considered

Figure 11. Global Workforce Management Applications Software Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 12. Global Workforce Management Applications Software Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 13. Global Workforce Management Applications Software Market Share by Region: 2023 VS 2030

Figure 14. Global Workforce Management Applications Software Market Share by Players in 2023

Figure 15. Global Top Workforce Management Applications Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Workforce Management Applications Software as of 2023)

Figure 16. The Top 10 and 5 Players Market Share by Workforce Management Applications Software Revenue in 2023

Figure 17. North America Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 18. North America Workforce Management Applications Software Market Share by Country (2019-2030)

Figure 19. United States Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 20. Canada Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 21. Europe Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 22. Europe Workforce Management Applications Software Market Share by Country (2019-2030)

Figure 23. Germany Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 24. France Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. U.K. Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 26. Italy Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. Russia Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 28. Nordic Countries Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. Asia-Pacific Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 30. Asia-Pacific Workforce Management Applications Software Market Share by Region (2019-2030)

Figure 31. China Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. Japan Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. South Korea Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. Southeast Asia Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. India Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 36. Australia Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 37. Latin America Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 38. Latin America Workforce Management Applications Software Market Share by Country (2019-2030)

Figure 39. Mexico Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 40. Brazil Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. Middle East & Africa Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 42. Middle East & Africa Workforce Management Applications Software Market Share by Country (2019-2030)

Figure 43. Turkey Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 44. Saudi Arabia Workforce Management Applications Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 45. Calabrio Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 46. Verint Systems Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 47. ZOOM International Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 48. Aspect Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 49. Injixo Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 50. NICE Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 51. Teleopti Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 52. Genesys Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 53. Avaya (Verint) Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 54. OpenText Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 55. Five9 Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 56. 8x8 Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 57. Verint Monet Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 58. CSI Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 59. Envision Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 60. Altitude Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 61. West Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 62. DVSAnalytics Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 63. VoiceCyber Revenue Growth Rate in Workforce Management Applications Software Business (2019-2024)

Figure 64. Bottom-up and Top-down Approaches for This Report

Figure 65. Data Triangulation

Figure 66. Key Executives Interviewed

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