The global Customer Engagement Platform market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.

North American market for Customer Engagement Platform is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

Asia-Pacific market for Customer Engagement Platform is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The global market for Customer Engagement Platform in Small and Medium Enterprises (SMEs) is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.

The major global companies of Customer Engagement Platform include Pipedrive, amoCRM, HubSpot, Zendesk, Thryv, Oracle, Lucrativ, FreeAgent CRM and Salesforce.com, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Customer Engagement Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Engagement Platform.

Report Scope

The Customer Engagement Platform market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Engagement Platform market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Customer Engagement Platform companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Customer Engagement Platform Market Report

Report Metric	Details
Report Name	Customer Engagement Platform Market
Segment by Type	Cloud-based On-premises
Segment by Application	Small and Medium Enterprises (SMEs) Large Enterprises
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Pipedrive, amoCRM, HubSpot, Zendesk, Thryv, Oracle, Lucrativ, FreeAgent CRM, Salesforce.com, Claritysoft
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Engagement Platform companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Customer Engagement Platform Market report?

Ans: The main players in the Customer Engagement Platform Market are Pipedrive, amoCRM, HubSpot, Zendesk, Thryv, Oracle, Lucrativ, FreeAgent CRM, Salesforce.com, Claritysoft

What are the Application segmentation covered in the Customer Engagement Platform Market report?

Ans: The Applications covered in the Customer Engagement Platform Market report are Small and Medium Enterprises (SMEs), Large Enterprises

What are the Type segmentation covered in the Customer Engagement Platform Market report?

Ans: The Types covered in the Customer Engagement Platform Market report are Cloud-based, On-premises

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Customer Engagement Platform Market Size Growth Rate by Type: 2019 VS 2023 VS 2030

1.2.2 Cloud-based

1.2.3 On-premises

1.3 Market by Application

1.3.1 Global Customer Engagement Platform Market Growth by Application: 2019 VS 2023 VS 2030

1.3.2 Small and Medium Enterprises (SMEs)

1.3.3 Large Enterprises

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2 Global Growth Trends

2.1 Global Customer Engagement Platform Market Perspective (2019-2030)

2.2 Customer Engagement Platform Growth Trends by Region

2.2.1 Global Customer Engagement Platform Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Customer Engagement Platform Historic Market Size by Region (2019-2024)

2.2.3 Customer Engagement Platform Forecasted Market Size by Region (2025-2030)

2.3 Customer Engagement Platform Market Dynamics

2.3.1 Customer Engagement Platform Industry Trends

2.3.2 Customer Engagement Platform Market Drivers

2.3.3 Customer Engagement Platform Market Challenges

2.3.4 Customer Engagement Platform Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Customer Engagement Platform Players by Revenue

3.1.1 Global Top Customer Engagement Platform Players by Revenue (2019-2024)

3.1.2 Global Customer Engagement Platform Revenue Market Share by Players (2019-2024)

3.2 Global Customer Engagement Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Customer Engagement Platform Revenue

3.4 Global Customer Engagement Platform Market Concentration Ratio

3.4.1 Global Customer Engagement Platform Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Customer Engagement Platform Revenue in 2023

3.5 Customer Engagement Platform Key Players Head office and Area Served

3.6 Key Players Customer Engagement Platform Product Solution and Service

3.7 Date of Enter into Customer Engagement Platform Market

3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Engagement Platform Breakdown Data by Type

4.1 Global Customer Engagement Platform Historic Market Size by Type (2019-2024)

4.2 Global Customer Engagement Platform Forecasted Market Size by Type (2025-2030)

5 Customer Engagement Platform Breakdown Data by Application

5.1 Global Customer Engagement Platform Historic Market Size by Application (2019-2024)

5.2 Global Customer Engagement Platform Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Customer Engagement Platform Market Size (2019-2030)

6.2 North America Customer Engagement Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030

6.3 North America Customer Engagement Platform Market Size by Country (2019-2024)

6.4 North America Customer Engagement Platform Market Size by Country (2025-2030)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Customer Engagement Platform Market Size (2019-2030)

7.2 Europe Customer Engagement Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030

7.3 Europe Customer Engagement Platform Market Size by Country (2019-2024)

7.4 Europe Customer Engagement Platform Market Size by Country (2025-2030)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Customer Engagement Platform Market Size (2019-2030)

8.2 Asia-Pacific Customer Engagement Platform Market Growth Rate by Region: 2019 VS 2023 VS 2030

8.3 Asia-Pacific Customer Engagement Platform Market Size by Region (2019-2024)

8.4 Asia-Pacific Customer Engagement Platform Market Size by Region (2025-2030)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Customer Engagement Platform Market Size (2019-2030)

9.2 Latin America Customer Engagement Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030

9.3 Latin America Customer Engagement Platform Market Size by Country (2019-2024)

9.4 Latin America Customer Engagement Platform Market Size by Country (2025-2030)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Customer Engagement Platform Market Size (2019-2030)

10.2 Middle East & Africa Customer Engagement Platform Market Growth Rate by Country: 2019 VS 2023 VS 2030

10.3 Middle East & Africa Customer Engagement Platform Market Size by Country (2019-2024)

10.4 Middle East & Africa Customer Engagement Platform Market Size by Country (2025-2030)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Pipedrive

11.1.1 Pipedrive Company Detail

11.1.2 Pipedrive Business Overview

11.1.3 Pipedrive Customer Engagement Platform Introduction

11.1.4 Pipedrive Revenue in Customer Engagement Platform Business (2019-2024)

11.1.5 Pipedrive Recent Development

11.2 amoCRM

11.2.1 amoCRM Company Detail

11.2.2 amoCRM Business Overview

11.2.3 amoCRM Customer Engagement Platform Introduction

11.2.4 amoCRM Revenue in Customer Engagement Platform Business (2019-2024)

11.2.5 amoCRM Recent Development

11.3 HubSpot

11.3.1 HubSpot Company Detail

11.3.2 HubSpot Business Overview

11.3.3 HubSpot Customer Engagement Platform Introduction

11.3.4 HubSpot Revenue in Customer Engagement Platform Business (2019-2024)

11.3.5 HubSpot Recent Development

11.4 Zendesk

11.4.1 Zendesk Company Detail

11.4.2 Zendesk Business Overview

11.4.3 Zendesk Customer Engagement Platform Introduction

11.4.4 Zendesk Revenue in Customer Engagement Platform Business (2019-2024)

11.4.5 Zendesk Recent Development

11.5 Thryv

11.5.1 Thryv Company Detail

11.5.2 Thryv Business Overview

11.5.3 Thryv Customer Engagement Platform Introduction

11.5.4 Thryv Revenue in Customer Engagement Platform Business (2019-2024)

11.5.5 Thryv Recent Development

11.6 Oracle

11.6.1 Oracle Company Detail

11.6.2 Oracle Business Overview

11.6.3 Oracle Customer Engagement Platform Introduction

11.6.4 Oracle Revenue in Customer Engagement Platform Business (2019-2024)

11.6.5 Oracle Recent Development

11.7 Lucrativ

11.7.1 Lucrativ Company Detail

11.7.2 Lucrativ Business Overview

11.7.3 Lucrativ Customer Engagement Platform Introduction

11.7.4 Lucrativ Revenue in Customer Engagement Platform Business (2019-2024)

11.7.5 Lucrativ Recent Development

11.8 FreeAgent CRM

11.8.1 FreeAgent CRM Company Detail

11.8.2 FreeAgent CRM Business Overview

11.8.3 FreeAgent CRM Customer Engagement Platform Introduction

11.8.4 FreeAgent CRM Revenue in Customer Engagement Platform Business (2019-2024)

11.8.5 FreeAgent CRM Recent Development

11.9 Salesforce.com

11.9.1 Salesforce.com Company Detail

11.9.2 Salesforce.com Business Overview

11.9.3 Salesforce.com Customer Engagement Platform Introduction

11.9.4 Salesforce.com Revenue in Customer Engagement Platform Business (2019-2024)

11.9.5 Salesforce.com Recent Development

11.10 Claritysoft

11.10.1 Claritysoft Company Detail

11.10.2 Claritysoft Business Overview

11.10.3 Claritysoft Customer Engagement Platform Introduction

11.10.4 Claritysoft Revenue in Customer Engagement Platform Business (2019-2024)

11.10.5 Claritysoft Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

List of Tables

Table 1. Global Customer Engagement Platform Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030

Table 2. Key Players of Cloud-based

Table 3. Key Players of On-premises

Table 4. Global Customer Engagement Platform Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030

Table 5. Global Customer Engagement Platform Market Size by Region (US$ Million): 2019 VS 2023 VS 2030

Table 6. Global Customer Engagement Platform Market Size by Region (2019-2024) & (US$ Million)

Table 7. Global Customer Engagement Platform Market Share by Region (2019-2024)

Table 8. Global Customer Engagement Platform Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 9. Global Customer Engagement Platform Market Share by Region (2025-2030)

Table 10. Customer Engagement Platform Market Trends

Table 11. Customer Engagement Platform Market Drivers

Table 12. Customer Engagement Platform Market Challenges

Table 13. Customer Engagement Platform Market Restraints

Table 14. Global Customer Engagement Platform Revenue by Players (2019-2024) & (US$ Million)

Table 15. Global Customer Engagement Platform Market Share by Players (2019-2024)

Table 16. Global Top Customer Engagement Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Engagement Platform as of 2023)

Table 17. Ranking of Global Top Customer Engagement Platform Companies by Revenue (US$ Million) in 2023

Table 18. Global 5 Largest Players Market Share by Customer Engagement Platform Revenue (CR5 and HHI) & (2019-2024)

Table 19. Key Players Headquarters and Area Served

Table 20. Key Players Customer Engagement Platform Product Solution and Service

Table 21. Date of Enter into Customer Engagement Platform Market

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Customer Engagement Platform Market Size by Type (2019-2024) & (US$ Million)

Table 24. Global Customer Engagement Platform Revenue Market Share by Type (2019-2024)

Table 25. Global Customer Engagement Platform Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 26. Global Customer Engagement Platform Revenue Market Share by Type (2025-2030)

Table 27. Global Customer Engagement Platform Market Size by Application (2019-2024) & (US$ Million)

Table 28. Global Customer Engagement Platform Revenue Market Share by Application (2019-2024)

Table 29. Global Customer Engagement Platform Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 30. Global Customer Engagement Platform Revenue Market Share by Application (2025-2030)

Table 31. North America Customer Engagement Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 32. North America Customer Engagement Platform Market Size by Country (2019-2024) & (US$ Million)

Table 33. North America Customer Engagement Platform Market Size by Country (2025-2030) & (US$ Million)

Table 34. Europe Customer Engagement Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 35. Europe Customer Engagement Platform Market Size by Country (2019-2024) & (US$ Million)

Table 36. Europe Customer Engagement Platform Market Size by Country (2025-2030) & (US$ Million)

Table 37. Asia-Pacific Customer Engagement Platform Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030

Table 38. Asia-Pacific Customer Engagement Platform Market Size by Region (2019-2024) & (US$ Million)

Table 39. Asia-Pacific Customer Engagement Platform Market Size by Region (2025-2030) & (US$ Million)

Table 40. Latin America Customer Engagement Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 41. Latin America Customer Engagement Platform Market Size by Country (2019-2024) & (US$ Million)

Table 42. Latin America Customer Engagement Platform Market Size by Country (2025-2030) & (US$ Million)

Table 43. Middle East & Africa Customer Engagement Platform Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 44. Middle East & Africa Customer Engagement Platform Market Size by Country (2019-2024) & (US$ Million)

Table 45. Middle East & Africa Customer Engagement Platform Market Size by Country (2025-2030) & (US$ Million)

Table 46. Pipedrive Company Detail

Table 47. Pipedrive Business Overview

Table 48. Pipedrive Customer Engagement Platform Product

Table 49. Pipedrive Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 50. Pipedrive Recent Development

Table 51. amoCRM Company Detail

Table 52. amoCRM Business Overview

Table 53. amoCRM Customer Engagement Platform Product

Table 54. amoCRM Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 55. amoCRM Recent Development

Table 56. HubSpot Company Detail

Table 57. HubSpot Business Overview

Table 58. HubSpot Customer Engagement Platform Product

Table 59. HubSpot Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 60. HubSpot Recent Development

Table 61. Zendesk Company Detail

Table 62. Zendesk Business Overview

Table 63. Zendesk Customer Engagement Platform Product

Table 64. Zendesk Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 65. Zendesk Recent Development

Table 66. Thryv Company Detail

Table 67. Thryv Business Overview

Table 68. Thryv Customer Engagement Platform Product

Table 69. Thryv Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 70. Thryv Recent Development

Table 71. Oracle Company Detail

Table 72. Oracle Business Overview

Table 73. Oracle Customer Engagement Platform Product

Table 74. Oracle Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 75. Oracle Recent Development

Table 76. Lucrativ Company Detail

Table 77. Lucrativ Business Overview

Table 78. Lucrativ Customer Engagement Platform Product

Table 79. Lucrativ Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 80. Lucrativ Recent Development

Table 81. FreeAgent CRM Company Detail

Table 82. FreeAgent CRM Business Overview

Table 83. FreeAgent CRM Customer Engagement Platform Product

Table 84. FreeAgent CRM Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 85. FreeAgent CRM Recent Development

Table 86. Salesforce.com Company Detail

Table 87. Salesforce.com Business Overview

Table 88. Salesforce.com Customer Engagement Platform Product

Table 89. Salesforce.com Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 90. Salesforce.com Recent Development

Table 91. Claritysoft Company Detail

Table 92. Claritysoft Business Overview

Table 93. Claritysoft Customer Engagement Platform Product

Table 94. Claritysoft Revenue in Customer Engagement Platform Business (2019-2024) & (US$ Million)

Table 95. Claritysoft Recent Development

Table 96. Research Programs/Design for This Report

Table 97. Key Data Information from Secondary Sources

Table 98. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Customer Engagement Platform Market Size Comparison by Type (2024-2030) & (US$ Million)

Figure 2. Global Customer Engagement Platform Market Share by Type: 2023 VS 2030

Figure 3. Cloud-based Features

Figure 4. On-premises Features

Figure 5. Global Customer Engagement Platform Market Size Comparison by Application (2024-2030) & (US$ Million)

Figure 6. Global Customer Engagement Platform Market Share by Application: 2023 VS 2030

Figure 7. Small and Medium Enterprises (SMEs) Case Studies

Figure 8. Large Enterprises Case Studies

Figure 9. Customer Engagement Platform Report Years Considered

Figure 10. Global Customer Engagement Platform Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 11. Global Customer Engagement Platform Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 12. Global Customer Engagement Platform Market Share by Region: 2023 VS 2030

Figure 13. Global Customer Engagement Platform Market Share by Players in 2023

Figure 14. Global Top Customer Engagement Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Engagement Platform as of 2023)

Figure 15. The Top 10 and 5 Players Market Share by Customer Engagement Platform Revenue in 2023

Figure 16. North America Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 17. North America Customer Engagement Platform Market Share by Country (2019-2030)

Figure 18. United States Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 19. Canada Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 20. Europe Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 21. Europe Customer Engagement Platform Market Share by Country (2019-2030)

Figure 22. Germany Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 23. France Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 24. U.K. Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. Italy Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 26. Russia Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. Nordic Countries Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 28. Asia-Pacific Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. Asia-Pacific Customer Engagement Platform Market Share by Region (2019-2030)

Figure 30. China Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 31. Japan Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. South Korea Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. Southeast Asia Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. India Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. Australia Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 36. Latin America Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 37. Latin America Customer Engagement Platform Market Share by Country (2019-2030)

Figure 38. Mexico Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 39. Brazil Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 40. Middle East & Africa Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. Middle East & Africa Customer Engagement Platform Market Share by Country (2019-2030)

Figure 42. Turkey Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 43. Saudi Arabia Customer Engagement Platform Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 44. Pipedrive Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 45. amoCRM Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 46. HubSpot Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 47. Zendesk Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 48. Thryv Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 49. Oracle Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 50. Lucrativ Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 51. FreeAgent CRM Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 52. Salesforce.com Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 53. Claritysoft Revenue Growth Rate in Customer Engagement Platform Business (2019-2024)

Figure 54. Bottom-up and Top-down Approaches for This Report

Figure 55. Data Triangulation

Figure 56. Key Executives Interviewed

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