Global IVR System Sales Market Report 2022

Interactive voice response (IVR) is an automotive telephony system that interacts with callers, collects data, and routes calls to appropriate recipient. It offers customer-self-service that helps reduce the dependence on live agents for resolving issues related to customer services. Aspect software, Inc, Avaya, Inc, and Cisco Systems, Inc, are some of the key players in the IVR system market.

Rise in demand of enhancing customer relationship management is expected to fuel the market during the forecast period. Further, growth in popularity of personalized IVR, rise in cloud-based IVR, and increase in adoption of IVR payment processing is also anticipated to boost the market growth. However, data security and privacy concern is expected to restrict the market growth. Moreover, increase in demand of IVR in emerging nations such as China, India, and Brazil is one of the major opportunity for the IVR system market.

Market Analysis and Insights: Global IVR System Market

Due to the COVID-19 pandemic, the global IVR System market size is estimated to be worth US$ million in 2021 and is forecast to a readjusted size of US$ million by 2028 with a CAGR of % during the review period.

Fully considering the economic change by this health crisis, by Type accounting for % of the IVR System global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR in the post-COVID-19 period.

While by Type segment is altered to an % CAGR throughout this forecast period.

The United States IVR System market is estimated at US$ million in 2021, while China is forecast to reach US$ million by 2028. The proportion of the United States is % in 2021, while Chinese percentage is %, and it is predicted that China’s share will reach % in 2028, trailing a CAGR of % through the analysis period.

The global key manufacturers of IVR System include Aspect software Inc, Avaya Inc, Cisco Systems Inc, Convergys Crop, Dialogic Corporation, Mitel Networks Corporation, Nuance Communications Inc, True Image Interactive Inc and Verizon Communication Inc, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

In United States, in terms of revenue, in 2021, the top three players hold a share about %, while in China, top three players hold a share nearly %.

Global IVR System Scope and Market Size

The global IVR System market is segmented by company, region (country), by Type and by Application. Players, stakeholders, and other participants in the global IVR System market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on sales, revenue and forecast by region (country), by Type and by Application for the period 2017-2028.

Outbound Services

Inbound Services

Banking Financial Services and Insurance (BFSI)

Healthcare

Hospitality

IT & Telecommunication

Others

United States

Europe

China

Japan

Southeast Asia

India

Other Regions

Aspect software Inc

Avaya Inc

Cisco Systems Inc

Convergys Crop

Dialogic Corporation

Mitel Networks Corporation

Nuance Communications Inc

True Image Interactive Inc

Verizon Communication Inc

Voicent Communications Inc

Enghouse Systems Limited

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global IVR System Market Size by Type (2017 VS 2021VS 2028)

1.2.2 Outbound Services

1.2.3 Inbound Services

1.3 Market by Application

1.3.1 Global IVR System Market Share by Application (2017 VS 2021 VS 2028)

1.3.2 Banking Financial Services and Insurance (BFSI)

1.3.3 Healthcare

1.3.4 Hospitality

1.3.5 IT & Telecommunication

1.3.6 Others

1.4 Study Objectives

1.5 Years Considered

2.1 Global IVR System Market Perspective (2017-2028)

2.2 Global IVR System Market Size by Region: 2017 VS 2021 VS 2028

2.3 Global IVR System Revenue Market Share by Region (2017-2022)

2.4 Global IVR System Revenue Forecast by Region (2023-2028)

2.5 Geographic Market Analysis: Market Facts & Figures

2.5.1 United States IVR System Estimates and Projections (2017-2028)

2.5.2 Europe IVR System Estimates and Projections (2017-2028)

2.5.3 China IVR System Estimates and Projections (2017-2028)

2.5.4 Japan IVR System Estimates and Projections (2017-2028)

2.5.5 Southeast Asia IVR System Estimates and Projections (2017-2028)

2.5.6 India IVR System Estimates and Projections (2017-2028)

3.1 Global Top IVR System Players by Revenue (2017-2022)

3.1.1 Global Top IVR System Players by Revenue (2017-2022)

3.1.2 Global IVR System Revenue Market Share by Players (2017-2022)

3.2 Global IVR System Market Share by Company Type (Tier 1, Tier 2 and Tier 3)

3.3 Players Covered: Ranking by IVR System Revenue

3.4 Global IVR System Market Concentration Ratio

3.4.1 Global IVR System Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by IVR System Revenue in 2021

3.5 IVR System Key Players Head office and Area Served

3.6 Key Players IVR System Product Solution and Service

3.7 Date of Enter into IVR System Market

3.8 Mergers & Acquisitions, Expansion Plans

4.1 Global IVR System Historic Market Size by Type (2017-2022)

4.2 Global IVR System Forecasted Market Size by Type (2023-2028)

5.1 Global IVR System Historic Market Size by Application (2017-2022)

5.2 Global IVR System Forecasted Market Size by Application (2023-2028)

6.1 United States IVR System Revenue by Company (2017-2022)

6.2 United States IVR System Market Size by Type

6.2.1 United States IVR System Market Size by Type (2017-2022)

6.2.2 United States IVR System Market Size by Type (2023-2028)

6.2.3 United States IVR System Market Share by Type (2017-2028)

6.3 United States IVR System Market Size by Application

6.3.1 United States IVR System Market Size by Application (2017-2022)

6.3.2 United States IVR System Market Size by Application (2023-2028)

6.3.3 United States IVR System Market Share by Application (2017-2028)

7.1 Europe IVR System Revenue by Company (2017-2022)

7.2 Europe IVR System Market Size by Type

7.2.1 Europe IVR System Market Size by Type (2017-2022)

7.2.2 Europe IVR System Market Size by Type (2023-2028)

7.2.3 Europe IVR System Market Share by Type (2017-2028)

7.3 Europe IVR System Market Size by Application

7.3.1 Europe IVR System Market Size by Application (2017-2022)

7.3.2 Europe IVR System Market Size by Application (2023-2028)

7.3.3 Europe IVR System Market Share by Application (2017-2028)

8.1 China IVR System Revenue by Company (2017-2022)

8.2 China IVR System Market Size by Type

8.2.1 China IVR System Market Size by Type (2017-2022)

8.2.2 China IVR System Market Size by Type (2023-2028)

8.2.3 China IVR System Market Share by Type (2017-2028)

8.3 China IVR System Market Size by Application

8.3.1 China IVR System Market Size by Application (2017-2022)

8.3.2 China IVR System Market Size by Application (2023-2028)

8.3.3 China IVR System Market Share by Application (2017-2028)

9.1 Japan IVR System Revenue by Company (2017-2022)

9.2 Japan IVR System Market Size by Type

9.2.1 Japan IVR System Market Size by Type (2017-2022)

9.2.2 Japan IVR System Market Size by Type (2023-2028)

9.2.3 Japan IVR System Market Share by Type (2017-2028)

9.3 Japan IVR System Market Size by Application

9.3.1 Japan IVR System Market Size by Application (2017-2022)

9.3.2 Japan IVR System Market Size by Application (2023-2028)

9.3.3 Japan IVR System Market Share by Application (2017-2028)

10.1 Southeast Asia IVR System Revenue by Company (2017-2022)

10.2 Southeast Asia IVR System Market Size by Type

10.2.1 Southeast Asia IVR System Market Size by Type (2017-2022)

10.2.2 Southeast Asia IVR System Market Size by Type (2023-2028)

10.2.3 Southeast Asia IVR System Market Share by Type (2017-2028)

10.3 Southeast Asia IVR System Market Size by Application

10.3.1 Southeast Asia IVR System Market Size by Application (2017-2022)

10.3.2 Southeast Asia IVR System Market Size by Application (2023-2028)

10.3.3 Southeast Asia IVR System Market Share by Application (2017-2028)

11.1 India IVR System Revenue by Company (2017-2022)

11.2 India IVR System Market Size by Type

11.2.1 India IVR System Market Size by Type (2017-2022)

11.2.2 India IVR System Market Size by Type (2023-2028)

11.2.3 India IVR System Market Share by Type (2017-2028)

11.3 India IVR System Market Size by Application

11.3.1 India IVR System Market Size by Application (2017-2022)

11.3.2 India IVR System Market Size by Application (2023-2028)

11.3.3 India IVR System Market Share by Application (2017-2028)

12.1 Aspect software Inc

12.1.1 Aspect software Inc Company Details

12.1.2 Aspect software Inc Business Overview

12.1.3 Aspect software Inc IVR System Introduction

12.1.4 Aspect software Inc Revenue in IVR System Business (2017-2022)

12.1.5 Aspect software Inc Recent Development

12.2 Avaya Inc

12.2.1 Avaya Inc Company Details

12.2.2 Avaya Inc Business Overview

12.2.3 Avaya Inc IVR System Introduction

12.2.4 Avaya Inc Revenue in IVR System Business (2017-2022)

12.2.5 Avaya Inc Recent Development

12.3 Cisco Systems Inc

12.3.1 Cisco Systems Inc Company Details

12.3.2 Cisco Systems Inc Business Overview

12.3.3 Cisco Systems Inc IVR System Introduction

12.3.4 Cisco Systems Inc Revenue in IVR System Business (2017-2022)

12.3.5 Cisco Systems Inc Recent Development

12.4 Convergys Crop

12.4.1 Convergys Crop Company Details

12.4.2 Convergys Crop Business Overview

12.4.3 Convergys Crop IVR System Introduction

12.4.4 Convergys Crop Revenue in IVR System Business (2017-2022)

12.4.5 Convergys Crop Recent Development

12.5 Dialogic Corporation

12.5.1 Dialogic Corporation Company Details

12.5.2 Dialogic Corporation Business Overview

12.5.3 Dialogic Corporation IVR System Introduction

12.5.4 Dialogic Corporation Revenue in IVR System Business (2017-2022)

12.5.5 Dialogic Corporation Recent Development

12.6 Mitel Networks Corporation

12.6.1 Mitel Networks Corporation Company Details

12.6.2 Mitel Networks Corporation Business Overview

12.6.3 Mitel Networks Corporation IVR System Introduction

12.6.4 Mitel Networks Corporation Revenue in IVR System Business (2017-2022)

12.6.5 Mitel Networks Corporation Recent Development

12.7 Nuance Communications Inc

12.7.1 Nuance Communications Inc Company Details

12.7.2 Nuance Communications Inc Business Overview

12.7.3 Nuance Communications Inc IVR System Introduction

12.7.4 Nuance Communications Inc Revenue in IVR System Business (2017-2022)

12.7.5 Nuance Communications Inc Recent Development

12.8 True Image Interactive Inc

12.8.1 True Image Interactive Inc Company Details

12.8.2 True Image Interactive Inc Business Overview

12.8.3 True Image Interactive Inc IVR System Introduction

12.8.4 True Image Interactive Inc Revenue in IVR System Business (2017-2022)

12.8.5 True Image Interactive Inc Recent Development

12.9 Verizon Communication Inc

12.9.1 Verizon Communication Inc Company Details

12.9.2 Verizon Communication Inc Business Overview

12.9.3 Verizon Communication Inc IVR System Introduction

12.9.4 Verizon Communication Inc Revenue in IVR System Business (2017-2022)

12.9.5 Verizon Communication Inc Recent Development

12.10 Voicent Communications Inc

12.10.1 Voicent Communications Inc Company Details

12.10.2 Voicent Communications Inc Business Overview

12.10.3 Voicent Communications Inc IVR System Introduction

12.10.4 Voicent Communications Inc Revenue in IVR System Business (2017-2022)

12.10.5 Voicent Communications Inc Recent Development

12.11 Enghouse Systems Limited

12.11.1 Enghouse Systems Limited Company Details

12.11.2 Enghouse Systems Limited Business Overview

12.11.3 Enghouse Systems Limited IVR System Introduction

12.11.4 Enghouse Systems Limited Revenue in IVR System Business (2017-2022)

12.11.5 Enghouse Systems Limited Recent Development

13.1 IVR System Industry Trends

13.2 IVR System Market Drivers

13.3 IVR System Market Challenges

13.4 IVR System Market Restraints

15.1 Research Methodology

15.1.1 Methodology/Research Approach

15.1.2 Data Source

15.2 Author List

15.3 Disclaimer

List of Tables

    Table 1. Global IVR System Market Size Growth Rate by Type (US$ Million): (2017 VS 2021 VS 2028)

    Table 2. Major Players of Outbound Services

    Table 3. Major Players of Inbound Services

    Table 4. Global IVR System Market Size Growth by Application (2017 VS 2021 VS 2028)

    Table 5. Global IVR System Market Size (US$ Million) by Region: 2017 VS 2021 VS 2028

    Table 6. Global IVR System Revenue (US$ Million) Market Share by Region (2017-2022))

    Table 7. Global IVR System Revenue Share by Region (2017-2022)

    Table 8. Global IVR System Revenue (US$ Million) Forecast by Region (2023-2028)

    Table 9. Global IVR System Revenue Share Forecast by Region (2023-2028)

    Table 10. Global IVR System Revenue by Players (2017-2022) & (US$ Million)

    Table 11. Global IVR System Revenue Share by Players (2017-2022)

    Table 12. Global IVR System Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IVR System as of 2021)

    Table 13. Ranking of Global Top IVR System Companies by Revenue (US$ Million) in 2021

    Table 14. Global 5 Largest Players Market Share by IVR System Revenue (CR5 and HHI) & (2017-2022)

    Table 15. Key Players Headquarters and Area Served

    Table 16. Key Players IVR System Product Solution and Service

    Table 17. Date of Enter into IVR System Market

    Table 18. Mergers & Acquisitions, Expansion Plans

    Table 19. Global IVR System Market Size by Type (2017-2022) & (US$ Million)

    Table 20. Global IVR System Revenue Market Share by Type (2017-2022)

    Table 21. Global IVR System Forecasted Market Size by Type (2023-2028) & (US$ Million)

    Table 22. Global IVR System Revenue Market Share by Type (2023-2028)

    Table 23. Global IVR System Market Size by Application (2017-2022) & (US$ Million)

    Table 24. Global IVR System Revenue Market Share by Application (2017-2022)

    Table 25. Global IVR System Forecasted Market Size by Application (2023-2028) & (US$ Million)

    Table 26. Global IVR System Revenue Market Share by Application (2023-2028)

    Table 27. United States IVR System Revenue by Company (2017-2022) & (US$ Million)

    Table 28. United States IVR System Revenue Market Share by Company (2017-2022)

    Table 29. United States IVR System Market Size by Type (2017-2022) & (K Units)

    Table 30. United States IVR System Market Size by Type (2023-2028) & (K Units)

    Table 31. United States IVR System Market Size by Application (2017-2022) & (K Units)

    Table 32. United States IVR System Market Size by Application (2023-2028) & (K Units)

    Table 33. Europe IVR System Revenue by Company (2017-2022) & (US$ Million)

    Table 34. Europe IVR System Revenue Market Share by Company (2017-2022)

    Table 35. Europe IVR System Market Size by Type (2017-2022) & (US$ Million)

    Table 36. Europe IVR System Market Size by Type (2023-2028) & (US$ Million)

    Table 37. Europe IVR System Market Size by Application (2017-2022) & (US$ Million)

    Table 38. Europe IVR System Market Size by Application (2023-2028) & (US$ Million)

    Table 39. China IVR System Revenue by Company (2017-2022) & (US$ Million)

    Table 40. China IVR System Revenue Market Share by Company (2017-2022)

    Table 41. China IVR System Market Size by Type (2017-2022) & (US$ Million)

    Table 42. China IVR System Market Size by Type (2023-2028) & (US$ Million)

    Table 43. China IVR System Market Size by Application (2017-2022) & (US$ Million)

    Table 44. China IVR System Market Size by Application (2023-2028) & (US$ Million)

    Table 45. Japan IVR System Revenue by Company (2017-2022) & (US$ Million)

    Table 46. Japan IVR System Revenue Market Share by Company (2017-2022)

    Table 47. Japan IVR System Market Size by Type (2017-2022) & (US$ Million)

    Table 48. Japan IVR System Market Size by Type (2023-2028) & (US$ Million)

    Table 49. Japan IVR System Market Size by Application (2017-2022) & (US$ Million)

    Table 50. Japan IVR System Market Size by Application (2023-2028) & (US$ Million)

    Table 51. Southeast Asia IVR System Revenue by Company (2017-2022) & (US$ Million)

    Table 52. Southeast Asia IVR System Revenue Market Share by Company (2017-2022)

    Table 53. Southeast Asia IVR System Market Size by Type (2017-2022) & (US$ Million)

    Table 54. Southeast Asia IVR System Market Size by Type (2023-2028) & (US$ Million)

    Table 55. Southeast Asia IVR System Market Size by Application (2017-2022) & (US$ Million)

    Table 56. Southeast Asia IVR System Market Size by Application (2023-2028) & (US$ Million)

    Table 57. India IVR System Revenue by Company (2017-2022) & (US$ Million)

    Table 58. India IVR System Revenue Market Share by Company (2017-2022)

    Table 59. India IVR System Market Size by Type (2017-2022) & (US$ Million)

    Table 60. India IVR System Market Size by Type (2023-2028) & (US$ Million)

    Table 61. India IVR System Market Size by Application (2017-2022) & (US$ Million)

    Table 62. India IVR System Market Size by Application (2023-2028) & (US$ Million)

    Table 63. Aspect software Inc Company Details

    Table 64. Aspect software Inc Description and Business Overview

    Table 65. Aspect software Inc IVR System Product

    Table 66. Aspect software Inc Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 67. Aspect software Inc Recent Development

    Table 68. Avaya Inc Company Details

    Table 69. Avaya Inc Description and Business Overview

    Table 70. Avaya Inc IVR System Product

    Table 71. Avaya Inc Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 72. Avaya Inc Recent Development

    Table 73. Cisco Systems Inc Company Details

    Table 74. Cisco Systems Inc Description and Business Overview

    Table 75. Cisco Systems Inc IVR System Product

    Table 76. Cisco Systems Inc Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 77. Cisco Systems Inc Recent Development

    Table 78. Convergys Crop Company Details

    Table 79. Convergys Crop Description and Business Overview

    Table 80. Convergys Crop IVR System Product

    Table 81. Convergys Crop Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 82. Convergys Crop Recent Development

    Table 83. Dialogic Corporation Company Details

    Table 84. Dialogic Corporation Description and Business Overview

    Table 85. Dialogic Corporation IVR System Product

    Table 86. Dialogic Corporation Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 87. Dialogic Corporation Recent Development

    Table 88. Mitel Networks Corporation Company Details

    Table 89. Mitel Networks Corporation Description and Business Overview

    Table 90. Mitel Networks Corporation IVR System Product

    Table 91. Mitel Networks Corporation Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 92. Mitel Networks Corporation Recent Development

    Table 93. Nuance Communications Inc Company Details

    Table 94. Nuance Communications Inc Description and Business Overview

    Table 95. Nuance Communications Inc IVR System Product

    Table 96. Nuance Communications Inc Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 97. Nuance Communications Inc Recent Development

    Table 98. True Image Interactive Inc Company Details

    Table 99. True Image Interactive Inc IVR System Product

    Table 100. True Image Interactive Inc Description and Business Overview

    Table 101. True Image Interactive Inc Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 102. True Image Interactive Inc Recent Development

    Table 103. Verizon Communication Inc Company Details

    Table 104. Verizon Communication Inc IVR System Product

    Table 105. Verizon Communication Inc Description and Business Overview

    Table 106. Verizon Communication Inc Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 107. Verizon Communication Inc Recent Development

    Table 108. Voicent Communications Inc Company Details

    Table 109. Voicent Communications Inc Description and Business Overview

    Table 110. Voicent Communications Inc IVR System Product

    Table 111. Voicent Communications Inc Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 112. Voicent Communications Inc Recent Development

    Table 113. Enghouse Systems Limited Company Details

    Table 114. Enghouse Systems Limited Description and Business Overview

    Table 115. Enghouse Systems Limited IVR System Product

    Table 116. Enghouse Systems Limited Revenue in IVR System Business (2017-2022) & (US$ Million)

    Table 117. Enghouse Systems Limited Recent Development

    Table 118. IVR System Market Trends

    Table 119. IVR System Market Drivers

    Table 120. IVR System Market Challenges

    Table 121. IVR System Market Restraints

    Table 122. Research Programs/Design for This Report

    Table 123. Key Data Information from Secondary Sources

    Table 124. Key Data Information from Primary Sources

List of Figures

    Figure 1. Global IVR System Market Share by Type: 2021 VS 2028

    Figure 2. Outbound Services Features

    Figure 3. Inbound Services Features

    Figure 4. Global IVR System Market Share by Application: 2021 VS 2028

    Figure 5. Banking Financial Services and Insurance (BFSI) Case Studies

    Figure 6. Healthcare Case Studies

    Figure 7. Hospitality Case Studies

    Figure 8. IT & Telecommunication Case Studies

    Figure 9. Others Case Studies

    Figure 10. IVR System Report Years Considered

    Figure 11. Global IVR System Market Size (US$ Million), Year-over-Year: 2017-2028

    Figure 12. Global IVR System Market Size, (US$ Million), 2017 VS 2021 VS 2028

    Figure 13. Global IVR System Revenue Market Share by Region: 2017 VS 2021

    Figure 14. United States IVR System Revenue (Million USD) Growth Rate (2017-2028)

    Figure 15. Europe IVR System Revenue (Million USD) Growth Rate (2017-2028)

    Figure 16. China IVR System Revenue (Million USD) Growth Rate (2017-2028)

    Figure 17. Japan IVR System Revenue (Million USD) Growth Rate (2017-2028)

    Figure 18. Southeast Asia IVR System Revenue (Million USD) Growth Rate (2017-2028)

    Figure 19. India IVR System Revenue (Million USD) Growth Rate (2017-2028)

    Figure 20. Global IVR System Market Share by Players in 2021

    Figure 21. Global Top IVR System Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IVR System as of 2021)

    Figure 22. The Top 10 and 5 Players Market Share by IVR System Revenue in 2021

    Figure 23. United States IVR System Market Share by Type (2017-2028)

    Figure 24. United States IVR System Market Share by Application (2017-2028)

    Figure 25. Europe IVR System Market Share by Type (2017-2028)

    Figure 26. Europe IVR System Market Share by Application (2017-2028)

    Figure 27. China IVR System Market Share by Type (2017-2028)

    Figure 28. China IVR System Market Share by Application (2017-2028)

    Figure 29. Japan IVR System Market Share by Type (2017-2028)

    Figure 30. Japan IVR System Market Share by Application (2017-2028)

    Figure 31. Southeast Asia IVR System Market Share by Type (2017-2028)

    Figure 32. Southeast Asia IVR System Market Share by Application (2017-2028)

    Figure 33. India IVR System Market Share by Type (2017-2028)

    Figure 34. India IVR System Market Share by Application (2017-2028)

    Figure 35. Aspect software Inc Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 36. Avaya Inc Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 37. Cisco Systems Inc Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 38. Convergys Crop Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 39. Dialogic Corporation Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 40. Mitel Networks Corporation Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 41. Nuance Communications Inc Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 42. True Image Interactive Inc Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 43. Verizon Communication Inc Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 44. Voicent Communications Inc Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 45. Enghouse Systems Limited Revenue Growth Rate in IVR System Business (2017-2022)

    Figure 46. Bottom-up and Top-down Approaches for This Report

    Figure 47. Data Triangulation

    Figure 48. Key Executives Interviewed