Global Private Branch Exchange (PBX) Market Research Report 2023

The global Private Branch Exchange (PBX) market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

North American market for Private Branch Exchange (PBX) is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

Asia-Pacific market for Private Branch Exchange (PBX) is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The global market for Private Branch Exchange (PBX) in SMEs is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The key global companies of Private Branch Exchange (PBX) include 3CX, Twilio, Veritas Technologies, Voicent, CallFire, Symantec, Microsoft (Skype), Nextiva and RingCentral, etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Private Branch Exchange (PBX), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Private Branch Exchange (PBX).

The Private Branch Exchange (PBX) market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Private Branch Exchange (PBX) market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Private Branch Exchange (PBX) companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Private Branch Exchange (PBX) Market Size Growth Rate by Type: 2018 VS 2022 VS 2029

1.2.2 Mobile PBX

1.2.3 IP-PBX

1.2.4 Others

1.3 Market by Application

1.3.1 Global Private Branch Exchange (PBX) Market Growth by Application: 2018 VS 2022 VS 2029

1.3.2 SMEs

1.3.3 Large Enterprise

1.3.4 Others

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2.1 Global Private Branch Exchange (PBX) Market Perspective (2018-2029)

2.2 Private Branch Exchange (PBX) Growth Trends by Region

2.2.1 Global Private Branch Exchange (PBX) Market Size by Region: 2018 VS 2022 VS 2029

2.2.2 Private Branch Exchange (PBX) Historic Market Size by Region (2018-2023)

2.2.3 Private Branch Exchange (PBX) Forecasted Market Size by Region (2024-2029)

2.3 Private Branch Exchange (PBX) Market Dynamics

2.3.1 Private Branch Exchange (PBX) Industry Trends

2.3.2 Private Branch Exchange (PBX) Market Drivers

2.3.3 Private Branch Exchange (PBX) Market Challenges

2.3.4 Private Branch Exchange (PBX) Market Restraints

3.1 Global Top Private Branch Exchange (PBX) Players by Revenue

3.1.1 Global Top Private Branch Exchange (PBX) Players by Revenue (2018-2023)

3.1.2 Global Private Branch Exchange (PBX) Revenue Market Share by Players (2018-2023)

3.2 Global Private Branch Exchange (PBX) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Private Branch Exchange (PBX) Revenue

3.4 Global Private Branch Exchange (PBX) Market Concentration Ratio

3.4.1 Global Private Branch Exchange (PBX) Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Private Branch Exchange (PBX) Revenue in 2022

3.5 Private Branch Exchange (PBX) Key Players Head office and Area Served

3.6 Key Players Private Branch Exchange (PBX) Product Solution and Service

3.7 Date of Enter into Private Branch Exchange (PBX) Market

3.8 Mergers & Acquisitions, Expansion Plans

4.1 Global Private Branch Exchange (PBX) Historic Market Size by Type (2018-2023)

4.2 Global Private Branch Exchange (PBX) Forecasted Market Size by Type (2024-2029)

5.1 Global Private Branch Exchange (PBX) Historic Market Size by Application (2018-2023)

5.2 Global Private Branch Exchange (PBX) Forecasted Market Size by Application (2024-2029)

6.1 North America Private Branch Exchange (PBX) Market Size (2018-2029)

6.2 North America Private Branch Exchange (PBX) Market Growth Rate by Country: 2018 VS 2022 VS 2029

6.3 North America Private Branch Exchange (PBX) Market Size by Country (2018-2023)

6.4 North America Private Branch Exchange (PBX) Market Size by Country (2024-2029)

6.5 United States

6.6 Canada

7.1 Europe Private Branch Exchange (PBX) Market Size (2018-2029)

7.2 Europe Private Branch Exchange (PBX) Market Growth Rate by Country: 2018 VS 2022 VS 2029

7.3 Europe Private Branch Exchange (PBX) Market Size by Country (2018-2023)

7.4 Europe Private Branch Exchange (PBX) Market Size by Country (2024-2029)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8.1 Asia-Pacific Private Branch Exchange (PBX) Market Size (2018-2029)

8.2 Asia-Pacific Private Branch Exchange (PBX) Market Growth Rate by Region: 2018 VS 2022 VS 2029

8.3 Asia-Pacific Private Branch Exchange (PBX) Market Size by Region (2018-2023)

8.4 Asia-Pacific Private Branch Exchange (PBX) Market Size by Region (2024-2029)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9.1 Latin America Private Branch Exchange (PBX) Market Size (2018-2029)

9.2 Latin America Private Branch Exchange (PBX) Market Growth Rate by Country: 2018 VS 2022 VS 2029

9.3 Latin America Private Branch Exchange (PBX) Market Size by Country (2018-2023)

9.4 Latin America Private Branch Exchange (PBX) Market Size by Country (2024-2029)

9.5 Mexico

9.6 Brazil

10.1 Middle East & Africa Private Branch Exchange (PBX) Market Size (2018-2029)

10.2 Middle East & Africa Private Branch Exchange (PBX) Market Growth Rate by Country: 2018 VS 2022 VS 2029

10.3 Middle East & Africa Private Branch Exchange (PBX) Market Size by Country (2018-2023)

10.4 Middle East & Africa Private Branch Exchange (PBX) Market Size by Country (2024-2029)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11.1 3CX

11.1.1 3CX Company Detail

11.1.2 3CX Business Overview

11.1.3 3CX Private Branch Exchange (PBX) Introduction

11.1.4 3CX Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.1.5 3CX Recent Development

11.2 Twilio

11.2.1 Twilio Company Detail

11.2.2 Twilio Business Overview

11.2.3 Twilio Private Branch Exchange (PBX) Introduction

11.2.4 Twilio Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.2.5 Twilio Recent Development

11.3 Veritas Technologies

11.3.1 Veritas Technologies Company Detail

11.3.2 Veritas Technologies Business Overview

11.3.3 Veritas Technologies Private Branch Exchange (PBX) Introduction

11.3.4 Veritas Technologies Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.3.5 Veritas Technologies Recent Development

11.4 Voicent

11.4.1 Voicent Company Detail

11.4.2 Voicent Business Overview

11.4.3 Voicent Private Branch Exchange (PBX) Introduction

11.4.4 Voicent Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.4.5 Voicent Recent Development

11.5 CallFire

11.5.1 CallFire Company Detail

11.5.2 CallFire Business Overview

11.5.3 CallFire Private Branch Exchange (PBX) Introduction

11.5.4 CallFire Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.5.5 CallFire Recent Development

11.6 Symantec

11.6.1 Symantec Company Detail

11.6.2 Symantec Business Overview

11.6.3 Symantec Private Branch Exchange (PBX) Introduction

11.6.4 Symantec Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.6.5 Symantec Recent Development

11.7 Microsoft (Skype)

11.7.1 Microsoft (Skype) Company Detail

11.7.2 Microsoft (Skype) Business Overview

11.7.3 Microsoft (Skype) Private Branch Exchange (PBX) Introduction

11.7.4 Microsoft (Skype) Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.7.5 Microsoft (Skype) Recent Development

11.8 Nextiva

11.8.1 Nextiva Company Detail

11.8.2 Nextiva Business Overview

11.8.3 Nextiva Private Branch Exchange (PBX) Introduction

11.8.4 Nextiva Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.8.5 Nextiva Recent Development

11.9 RingCentral

11.9.1 RingCentral Company Detail

11.9.2 RingCentral Business Overview

11.9.3 RingCentral Private Branch Exchange (PBX) Introduction

11.9.4 RingCentral Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.9.5 RingCentral Recent Development

11.10 Vonage

11.10.1 Vonage Company Detail

11.10.2 Vonage Business Overview

11.10.3 Vonage Private Branch Exchange (PBX) Introduction

11.10.4 Vonage Revenue in Private Branch Exchange (PBX) Business (2018-2023)

11.10.5 Vonage Recent Development

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

    Table 1. Global Private Branch Exchange (PBX) Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029

    Table 2. Key Players of Mobile PBX

    Table 3. Key Players of IP-PBX

    Table 4. Key Players of Others

    Table 5. Global Private Branch Exchange (PBX) Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029

    Table 6. Global Private Branch Exchange (PBX) Market Size by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 7. Global Private Branch Exchange (PBX) Market Size by Region (2018-2023) & (US$ Million)

    Table 8. Global Private Branch Exchange (PBX) Market Share by Region (2018-2023)

    Table 9. Global Private Branch Exchange (PBX) Forecasted Market Size by Region (2024-2029) & (US$ Million)

    Table 10. Global Private Branch Exchange (PBX) Market Share by Region (2024-2029)

    Table 11. Private Branch Exchange (PBX) Market Trends

    Table 12. Private Branch Exchange (PBX) Market Drivers

    Table 13. Private Branch Exchange (PBX) Market Challenges

    Table 14. Private Branch Exchange (PBX) Market Restraints

    Table 15. Global Private Branch Exchange (PBX) Revenue by Players (2018-2023) & (US$ Million)

    Table 16. Global Private Branch Exchange (PBX) Market Share by Players (2018-2023)

    Table 17. Global Top Private Branch Exchange (PBX) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Private Branch Exchange (PBX) as of 2022)

    Table 18. Ranking of Global Top Private Branch Exchange (PBX) Companies by Revenue (US$ Million) in 2022

    Table 19. Global 5 Largest Players Market Share by Private Branch Exchange (PBX) Revenue (CR5 and HHI) & (2018-2023)

    Table 20. Key Players Headquarters and Area Served

    Table 21. Key Players Private Branch Exchange (PBX) Product Solution and Service

    Table 22. Date of Enter into Private Branch Exchange (PBX) Market

    Table 23. Mergers & Acquisitions, Expansion Plans

    Table 24. Global Private Branch Exchange (PBX) Market Size by Type (2018-2023) & (US$ Million)

    Table 25. Global Private Branch Exchange (PBX) Revenue Market Share by Type (2018-2023)

    Table 26. Global Private Branch Exchange (PBX) Forecasted Market Size by Type (2024-2029) & (US$ Million)

    Table 27. Global Private Branch Exchange (PBX) Revenue Market Share by Type (2024-2029)

    Table 28. Global Private Branch Exchange (PBX) Market Size by Application (2018-2023) & (US$ Million)

    Table 29. Global Private Branch Exchange (PBX) Revenue Market Share by Application (2018-2023)

    Table 30. Global Private Branch Exchange (PBX) Forecasted Market Size by Application (2024-2029) & (US$ Million)

    Table 31. Global Private Branch Exchange (PBX) Revenue Market Share by Application (2024-2029)

    Table 32. North America Private Branch Exchange (PBX) Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 33. North America Private Branch Exchange (PBX) Market Size by Country (2018-2023) & (US$ Million)

    Table 34. North America Private Branch Exchange (PBX) Market Size by Country (2024-2029) & (US$ Million)

    Table 35. Europe Private Branch Exchange (PBX) Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 36. Europe Private Branch Exchange (PBX) Market Size by Country (2018-2023) & (US$ Million)

    Table 37. Europe Private Branch Exchange (PBX) Market Size by Country (2024-2029) & (US$ Million)

    Table 38. Asia-Pacific Private Branch Exchange (PBX) Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 39. Asia-Pacific Private Branch Exchange (PBX) Market Size by Region (2018-2023) & (US$ Million)

    Table 40. Asia-Pacific Private Branch Exchange (PBX) Market Size by Region (2024-2029) & (US$ Million)

    Table 41. Latin America Private Branch Exchange (PBX) Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 42. Latin America Private Branch Exchange (PBX) Market Size by Country (2018-2023) & (US$ Million)

    Table 43. Latin America Private Branch Exchange (PBX) Market Size by Country (2024-2029) & (US$ Million)

    Table 44. Middle East & Africa Private Branch Exchange (PBX) Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 45. Middle East & Africa Private Branch Exchange (PBX) Market Size by Country (2018-2023) & (US$ Million)

    Table 46. Middle East & Africa Private Branch Exchange (PBX) Market Size by Country (2024-2029) & (US$ Million)

    Table 47. 3CX Company Detail

    Table 48. 3CX Business Overview

    Table 49. 3CX Private Branch Exchange (PBX) Product

    Table 50. 3CX Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 51. 3CX Recent Development

    Table 52. Twilio Company Detail

    Table 53. Twilio Business Overview

    Table 54. Twilio Private Branch Exchange (PBX) Product

    Table 55. Twilio Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 56. Twilio Recent Development

    Table 57. Veritas Technologies Company Detail

    Table 58. Veritas Technologies Business Overview

    Table 59. Veritas Technologies Private Branch Exchange (PBX) Product

    Table 60. Veritas Technologies Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 61. Veritas Technologies Recent Development

    Table 62. Voicent Company Detail

    Table 63. Voicent Business Overview

    Table 64. Voicent Private Branch Exchange (PBX) Product

    Table 65. Voicent Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 66. Voicent Recent Development

    Table 67. CallFire Company Detail

    Table 68. CallFire Business Overview

    Table 69. CallFire Private Branch Exchange (PBX) Product

    Table 70. CallFire Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 71. CallFire Recent Development

    Table 72. Symantec Company Detail

    Table 73. Symantec Business Overview

    Table 74. Symantec Private Branch Exchange (PBX) Product

    Table 75. Symantec Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 76. Symantec Recent Development

    Table 77. Microsoft (Skype) Company Detail

    Table 78. Microsoft (Skype) Business Overview

    Table 79. Microsoft (Skype) Private Branch Exchange (PBX) Product

    Table 80. Microsoft (Skype) Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 81. Microsoft (Skype) Recent Development

    Table 82. Nextiva Company Detail

    Table 83. Nextiva Business Overview

    Table 84. Nextiva Private Branch Exchange (PBX) Product

    Table 85. Nextiva Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 86. Nextiva Recent Development

    Table 87. RingCentral Company Detail

    Table 88. RingCentral Business Overview

    Table 89. RingCentral Private Branch Exchange (PBX) Product

    Table 90. RingCentral Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 91. RingCentral Recent Development

    Table 92. Vonage Company Detail

    Table 93. Vonage Business Overview

    Table 94. Vonage Private Branch Exchange (PBX) Product

    Table 95. Vonage Revenue in Private Branch Exchange (PBX) Business (2018-2023) & (US$ Million)

    Table 96. Vonage Recent Development

    Table 97. Research Programs/Design for This Report

    Table 98. Key Data Information from Secondary Sources

    Table 99. Key Data Information from Primary Sources

List of Figures

    Figure 1. Global Private Branch Exchange (PBX) Market Size Comparison by Type (2023-2029) & (US$ Million)

    Figure 2. Global Private Branch Exchange (PBX) Market Share by Type: 2022 VS 2029

    Figure 3. Mobile PBX Features

    Figure 4. IP-PBX Features

    Figure 5. Others Features

    Figure 6. Global Private Branch Exchange (PBX) Market Size Comparison by Application (2023-2029) & (US$ Million)

    Figure 7. Global Private Branch Exchange (PBX) Market Share by Application: 2022 VS 2029

    Figure 8. SMEs Case Studies

    Figure 9. Large Enterprise Case Studies

    Figure 10. Others Case Studies

    Figure 11. Private Branch Exchange (PBX) Report Years Considered

    Figure 12. Global Private Branch Exchange (PBX) Market Size (US$ Million), Year-over-Year: 2018-2029

    Figure 13. Global Private Branch Exchange (PBX) Market Size, (US$ Million), 2018 VS 2022 VS 2029

    Figure 14. Global Private Branch Exchange (PBX) Market Share by Region: 2022 VS 2029

    Figure 15. Global Private Branch Exchange (PBX) Market Share by Players in 2022

    Figure 16. Global Top Private Branch Exchange (PBX) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Private Branch Exchange (PBX) as of 2022)

    Figure 17. The Top 10 and 5 Players Market Share by Private Branch Exchange (PBX) Revenue in 2022

    Figure 18. North America Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 19. North America Private Branch Exchange (PBX) Market Share by Country (2018-2029)

    Figure 20. United States Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 21. Canada Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 22. Europe Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 23. Europe Private Branch Exchange (PBX) Market Share by Country (2018-2029)

    Figure 24. Germany Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 25. France Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 26. U.K. Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 27. Italy Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 28. Russia Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 29. Nordic Countries Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 30. Asia-Pacific Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 31. Asia-Pacific Private Branch Exchange (PBX) Market Share by Region (2018-2029)

    Figure 32. China Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 33. Japan Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 34. South Korea Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 35. Southeast Asia Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 36. India Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 37. Australia Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 38. Latin America Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 39. Latin America Private Branch Exchange (PBX) Market Share by Country (2018-2029)

    Figure 40. Mexico Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 41. Brazil Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 42. Middle East & Africa Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 43. Middle East & Africa Private Branch Exchange (PBX) Market Share by Country (2018-2029)

    Figure 44. Turkey Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 45. Saudi Arabia Private Branch Exchange (PBX) Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 46. 3CX Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 47. Twilio Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 48. Veritas Technologies Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 49. Voicent Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 50. CallFire Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 51. Symantec Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 52. Microsoft (Skype) Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 53. Nextiva Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 54. RingCentral Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 55. Vonage Revenue Growth Rate in Private Branch Exchange (PBX) Business (2018-2023)

    Figure 56. Bottom-up and Top-down Approaches for This Report

    Figure 57. Data Triangulation

    Figure 58. Key Executives Interviewed