aluates Reports

$ 0.0

Automative

Global Interactive Voice Response System Market Research Report 2025

Published Date: September 2025

Report Code: QYRE-Auto-3N6325

Global Interactive Voice Response System Market Size Status and Forecast 2021 2027

BUY CHAPTERS

Global Interactive Voice Response System Market Research Report 2025

Code: QYRE-Auto-3N6325

Report

September 2025

Pages:87

QYResearch

Buy Now with 15% Discount

DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

inContact

Nuance Communications

Genesys Telecommunication Laboratories

8X8

AT&T

Avaya

Aspect Software Parent

24/7 Customer

Verizon Communications

Five9

Cisco Systems

Convergys Corporation.

West Corporation

IVR Lab

Newvoicemedia

Interactive Voice Response System Market Size

The global market for Interactive Voice Response System was valued at US$ 4799 million in the year 2024 and is projected to reach a revised size of US$ 6677 million by 2031, growing at a CAGR of 4.9% during the forecast period.

Interactive Voice Response System Market

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which Services can be inquired about through the IVR dialogue.

IVR systems are used to service high call volumes at lower cost. The use of IVR allows callers" queries to be resolved without a live agent. If callers do not find the information they need, the calls may be transferred to a live agent. The approach allows live agents to have more time to deal with complex interactions. When an IVR system answers multiple phone numbers, the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script. IVR systems can be used for mobile purchases, banking payments and Services, retail orders, utilities, travel information and weather conditions.

This report aims to provide a comprehensive presentation of the global market for Interactive Voice Response System, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Interactive Voice Response System.

The Interactive Voice Response System market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Interactive Voice Response System market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Interactive Voice Response System companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Interactive Voice Response System Market Report

Report Metric	Details
Report Name	Interactive Voice Response System Market
Accounted market size in year	US$ 4799 million
Forecasted market size in 2031	US$ 6677 million
CAGR	4.9%
Base Year	year
Forecasted years	2025 - 2031
Segment by Type	Cloud Based On-Premise
Segment by Application	BFSI Travel and Hospitality Pharma and Healthcare Telecommunications Government and Public Sector Transportation and Logistics ITES Media, Retail, and E-commerce Education
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	inContact, Nuance Communications, Genesys Telecommunication Laboratories, 8x8, AT&T, Avaya, Aspect Software Parent, 24/7 Customer, Verizon Communications, Five9, Cisco Systems, Convergys Corporation, West Corporation, IVR Lab, NewVoiceMedia
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Interactive Voice Response System company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Interactive Voice Response System Market growing?

Ans: The Interactive Voice Response System Market witnessing a CAGR of 4.9% during the forecast period 2025-2031.

What is the Interactive Voice Response System Market size in 2031?

Ans: The Interactive Voice Response System Market size in 2031 will be US$ 6677 million.

Who are the main players in the Interactive Voice Response System Market report?

Ans: The main players in the Interactive Voice Response System Market are inContact, Nuance Communications, Genesys Telecommunication Laboratories, 8x8, AT&T, Avaya, Aspect Software Parent, 24/7 Customer, Verizon Communications, Five9, Cisco Systems, Convergys Corporation, West Corporation, IVR Lab, NewVoiceMedia

What are the Application segmentation covered in the Interactive Voice Response System Market report?

Ans: The Applications covered in the Interactive Voice Response System Market report are BFSI, Travel and Hospitality, Pharma and Healthcare, Telecommunications, Government and Public Sector, Transportation and Logistics, ITES, Media, Retail, and E-commerce, Education

What are the Type segmentation covered in the Interactive Voice Response System Market report?

Ans: The Types covered in the Interactive Voice Response System Market report are Cloud Based, On-Premise

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Interactive Voice Response System Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 Cloud Based

1.2.3 On-Premise

1.3 Market by Application

1.3.1 Global Interactive Voice Response System Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 BFSI

1.3.3 Travel and Hospitality

1.3.4 Pharma and Healthcare

1.3.5 Telecommunications

1.3.6 Government and Public Sector

1.3.7 Transportation and Logistics

1.3.8 ITES

1.3.9 Media, Retail, and E-commerce

1.3.10 Education

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Interactive Voice Response System Market Perspective (2020-2031)

2.2 Global Interactive Voice Response System Growth Trends by Region

2.2.1 Global Interactive Voice Response System Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Interactive Voice Response System Historic Market Size by Region (2020-2025)

2.2.3 Interactive Voice Response System Forecasted Market Size by Region (2026-2031)

2.3 Interactive Voice Response System Market Dynamics

2.3.1 Interactive Voice Response System Industry Trends

2.3.2 Interactive Voice Response System Market Drivers

2.3.3 Interactive Voice Response System Market Challenges

2.3.4 Interactive Voice Response System Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Interactive Voice Response System Players by Revenue

3.1.1 Global Top Interactive Voice Response System Players by Revenue (2020-2025)

3.1.2 Global Interactive Voice Response System Revenue Market Share by Players (2020-2025)

3.2 Global Interactive Voice Response System Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Interactive Voice Response System Revenue

3.4 Global Interactive Voice Response System Market Concentration Ratio

3.4.1 Global Interactive Voice Response System Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Interactive Voice Response System Revenue in 2024

3.5 Global Key Players of Interactive Voice Response System Head office and Area Served

3.6 Global Key Players of Interactive Voice Response System, Product and Application

3.7 Global Key Players of Interactive Voice Response System, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Interactive Voice Response System Breakdown Data by Type

4.1 Global Interactive Voice Response System Historic Market Size by Type (2020-2025)

4.2 Global Interactive Voice Response System Forecasted Market Size by Type (2026-2031)

5 Interactive Voice Response System Breakdown Data by Application

5.1 Global Interactive Voice Response System Historic Market Size by Application (2020-2025)

5.2 Global Interactive Voice Response System Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Interactive Voice Response System Market Size (2020-2031)

6.2 North America Interactive Voice Response System Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Interactive Voice Response System Market Size by Country (2020-2025)

6.4 North America Interactive Voice Response System Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Interactive Voice Response System Market Size (2020-2031)

7.2 Europe Interactive Voice Response System Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Interactive Voice Response System Market Size by Country (2020-2025)

7.4 Europe Interactive Voice Response System Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Interactive Voice Response System Market Size (2020-2031)

8.2 Asia-Pacific Interactive Voice Response System Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Interactive Voice Response System Market Size by Region (2020-2025)

8.4 Asia-Pacific Interactive Voice Response System Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Interactive Voice Response System Market Size (2020-2031)

9.2 Latin America Interactive Voice Response System Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Interactive Voice Response System Market Size by Country (2020-2025)

9.4 Latin America Interactive Voice Response System Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Interactive Voice Response System Market Size (2020-2031)

10.2 Middle East & Africa Interactive Voice Response System Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Interactive Voice Response System Market Size by Country (2020-2025)

10.4 Middle East & Africa Interactive Voice Response System Market Size by Country (2026-2031)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 inContact

11.1.1 inContact Company Details

11.1.2 inContact Business Overview

11.1.3 inContact Interactive Voice Response System Introduction

11.1.4 inContact Revenue in Interactive Voice Response System Business (2020-2025)

11.1.5 inContact Recent Development

11.2 Nuance Communications

11.2.1 Nuance Communications Company Details

11.2.2 Nuance Communications Business Overview

11.2.3 Nuance Communications Interactive Voice Response System Introduction

11.2.4 Nuance Communications Revenue in Interactive Voice Response System Business (2020-2025)

11.2.5 Nuance Communications Recent Development

11.3 Genesys Telecommunication Laboratories

11.3.1 Genesys Telecommunication Laboratories Company Details

11.3.2 Genesys Telecommunication Laboratories Business Overview

11.3.3 Genesys Telecommunication Laboratories Interactive Voice Response System Introduction

11.3.4 Genesys Telecommunication Laboratories Revenue in Interactive Voice Response System Business (2020-2025)

11.3.5 Genesys Telecommunication Laboratories Recent Development

11.4 8x8

11.4.1 8x8 Company Details

11.4.2 8x8 Business Overview

11.4.3 8x8 Interactive Voice Response System Introduction

11.4.4 8x8 Revenue in Interactive Voice Response System Business (2020-2025)

11.4.5 8x8 Recent Development

11.5 AT&T

11.5.1 AT&T Company Details

11.5.2 AT&T Business Overview

11.5.3 AT&T Interactive Voice Response System Introduction

11.5.4 AT&T Revenue in Interactive Voice Response System Business (2020-2025)

11.5.5 AT&T Recent Development

11.6 Avaya

11.6.1 Avaya Company Details

11.6.2 Avaya Business Overview

11.6.3 Avaya Interactive Voice Response System Introduction

11.6.4 Avaya Revenue in Interactive Voice Response System Business (2020-2025)

11.6.5 Avaya Recent Development

11.7 Aspect Software Parent

11.7.1 Aspect Software Parent Company Details

11.7.2 Aspect Software Parent Business Overview

11.7.3 Aspect Software Parent Interactive Voice Response System Introduction

11.7.4 Aspect Software Parent Revenue in Interactive Voice Response System Business (2020-2025)

11.7.5 Aspect Software Parent Recent Development

11.8 24/7 Customer

11.8.1 24/7 Customer Company Details

11.8.2 24/7 Customer Business Overview

11.8.3 24/7 Customer Interactive Voice Response System Introduction

11.8.4 24/7 Customer Revenue in Interactive Voice Response System Business (2020-2025)

11.8.5 24/7 Customer Recent Development

11.9 Verizon Communications

11.9.1 Verizon Communications Company Details

11.9.2 Verizon Communications Business Overview

11.9.3 Verizon Communications Interactive Voice Response System Introduction

11.9.4 Verizon Communications Revenue in Interactive Voice Response System Business (2020-2025)

11.9.5 Verizon Communications Recent Development

11.10 Five9

11.10.1 Five9 Company Details

11.10.2 Five9 Business Overview

11.10.3 Five9 Interactive Voice Response System Introduction

11.10.4 Five9 Revenue in Interactive Voice Response System Business (2020-2025)

11.10.5 Five9 Recent Development

11.11 Cisco Systems

11.11.1 Cisco Systems Company Details

11.11.2 Cisco Systems Business Overview

11.11.3 Cisco Systems Interactive Voice Response System Introduction

11.11.4 Cisco Systems Revenue in Interactive Voice Response System Business (2020-2025)

11.11.5 Cisco Systems Recent Development

11.12 Convergys Corporation

11.12.1 Convergys Corporation Company Details

11.12.2 Convergys Corporation Business Overview

11.12.3 Convergys Corporation Interactive Voice Response System Introduction

11.12.4 Convergys Corporation Revenue in Interactive Voice Response System Business (2020-2025)

11.12.5 Convergys Corporation Recent Development

11.13 West Corporation

11.13.1 West Corporation Company Details

11.13.2 West Corporation Business Overview

11.13.3 West Corporation Interactive Voice Response System Introduction

11.13.4 West Corporation Revenue in Interactive Voice Response System Business (2020-2025)

11.13.5 West Corporation Recent Development

11.14 IVR Lab

11.14.1 IVR Lab Company Details

11.14.2 IVR Lab Business Overview

11.14.3 IVR Lab Interactive Voice Response System Introduction

11.14.4 IVR Lab Revenue in Interactive Voice Response System Business (2020-2025)

11.14.5 IVR Lab Recent Development

11.15 NewVoiceMedia

11.15.1 NewVoiceMedia Company Details

11.15.2 NewVoiceMedia Business Overview

11.15.3 NewVoiceMedia Interactive Voice Response System Introduction

11.15.4 NewVoiceMedia Revenue in Interactive Voice Response System Business (2020-2025)

11.15.5 NewVoiceMedia Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

inContact

Nuance Communications

Genesys Telecommunication Laboratories

8X8

AT&T

Avaya

Aspect Software Parent

24/7 Customer

Verizon Communications

Five9

Cisco Systems

Convergys Corporation.

West Corporation

IVR Lab

Newvoicemedia

List of Tables

Table 1. Global Interactive Voice Response System Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of Cloud Based

Table 3. Key Players of On-Premise

Table 4. Global Interactive Voice Response System Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 5. Global Interactive Voice Response System Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 6. Global Interactive Voice Response System Market Size by Region (2020-2025) & (US$ Million)

Table 7. Global Interactive Voice Response System Market Share by Region (2020-2025)

Table 8. Global Interactive Voice Response System Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 9. Global Interactive Voice Response System Market Share by Region (2026-2031)

Table 10. Interactive Voice Response System Market Trends

Table 11. Interactive Voice Response System Market Drivers

Table 12. Interactive Voice Response System Market Challenges

Table 13. Interactive Voice Response System Market Restraints

Table 14. Global Interactive Voice Response System Revenue by Players (2020-2025) & (US$ Million)

Table 15. Global Interactive Voice Response System Market Share by Players (2020-2025)

Table 16. Global Top Interactive Voice Response System Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response System as of 2024)

Table 17. Ranking of Global Top Interactive Voice Response System Companies by Revenue (US$ Million) in 2024

Table 18. Global 5 Largest Players Market Share by Interactive Voice Response System Revenue (CR5 and HHI) & (2020-2025)

Table 19. Global Key Players of Interactive Voice Response System, Headquarters and Area Served

Table 20. Global Key Players of Interactive Voice Response System, Product and Application

Table 21. Global Key Players of Interactive Voice Response System, Date of Enter into This Industry

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Interactive Voice Response System Market Size by Type (2020-2025) & (US$ Million)

Table 24. Global Interactive Voice Response System Revenue Market Share by Type (2020-2025)

Table 25. Global Interactive Voice Response System Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 26. Global Interactive Voice Response System Revenue Market Share by Type (2026-2031)

Table 27. Global Interactive Voice Response System Market Size by Application (2020-2025) & (US$ Million)

Table 28. Global Interactive Voice Response System Revenue Market Share by Application (2020-2025)

Table 29. Global Interactive Voice Response System Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 30. Global Interactive Voice Response System Revenue Market Share by Application (2026-2031)

Table 31. North America Interactive Voice Response System Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 32. North America Interactive Voice Response System Market Size by Country (2020-2025) & (US$ Million)

Table 33. North America Interactive Voice Response System Market Size by Country (2026-2031) & (US$ Million)

Table 34. Europe Interactive Voice Response System Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 35. Europe Interactive Voice Response System Market Size by Country (2020-2025) & (US$ Million)

Table 36. Europe Interactive Voice Response System Market Size by Country (2026-2031) & (US$ Million)

Table 37. Asia-Pacific Interactive Voice Response System Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 38. Asia-Pacific Interactive Voice Response System Market Size by Region (2020-2025) & (US$ Million)

Table 39. Asia-Pacific Interactive Voice Response System Market Size by Region (2026-2031) & (US$ Million)

Table 40. Latin America Interactive Voice Response System Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 41. Latin America Interactive Voice Response System Market Size by Country (2020-2025) & (US$ Million)

Table 42. Latin America Interactive Voice Response System Market Size by Country (2026-2031) & (US$ Million)

Table 43. Middle East & Africa Interactive Voice Response System Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 44. Middle East & Africa Interactive Voice Response System Market Size by Country (2020-2025) & (US$ Million)

Table 45. Middle East & Africa Interactive Voice Response System Market Size by Country (2026-2031) & (US$ Million)

Table 46. inContact Company Details

Table 47. inContact Business Overview

Table 48. inContact Interactive Voice Response System Product

Table 49. inContact Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 50. inContact Recent Development

Table 51. Nuance Communications Company Details

Table 52. Nuance Communications Business Overview

Table 53. Nuance Communications Interactive Voice Response System Product

Table 54. Nuance Communications Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 55. Nuance Communications Recent Development

Table 56. Genesys Telecommunication Laboratories Company Details

Table 57. Genesys Telecommunication Laboratories Business Overview

Table 58. Genesys Telecommunication Laboratories Interactive Voice Response System Product

Table 59. Genesys Telecommunication Laboratories Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 60. Genesys Telecommunication Laboratories Recent Development

Table 61. 8x8 Company Details

Table 62. 8x8 Business Overview

Table 63. 8x8 Interactive Voice Response System Product

Table 64. 8x8 Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 65. 8x8 Recent Development

Table 66. AT&T Company Details

Table 67. AT&T Business Overview

Table 68. AT&T Interactive Voice Response System Product

Table 69. AT&T Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 70. AT&T Recent Development

Table 71. Avaya Company Details

Table 72. Avaya Business Overview

Table 73. Avaya Interactive Voice Response System Product

Table 74. Avaya Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 75. Avaya Recent Development

Table 76. Aspect Software Parent Company Details

Table 77. Aspect Software Parent Business Overview

Table 78. Aspect Software Parent Interactive Voice Response System Product

Table 79. Aspect Software Parent Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 80. Aspect Software Parent Recent Development

Table 81. 24/7 Customer Company Details

Table 82. 24/7 Customer Business Overview

Table 83. 24/7 Customer Interactive Voice Response System Product

Table 84. 24/7 Customer Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 85. 24/7 Customer Recent Development

Table 86. Verizon Communications Company Details

Table 87. Verizon Communications Business Overview

Table 88. Verizon Communications Interactive Voice Response System Product

Table 89. Verizon Communications Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 90. Verizon Communications Recent Development

Table 91. Five9 Company Details

Table 92. Five9 Business Overview

Table 93. Five9 Interactive Voice Response System Product

Table 94. Five9 Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 95. Five9 Recent Development

Table 96. Cisco Systems Company Details

Table 97. Cisco Systems Business Overview

Table 98. Cisco Systems Interactive Voice Response System Product

Table 99. Cisco Systems Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 100. Cisco Systems Recent Development

Table 101. Convergys Corporation Company Details

Table 102. Convergys Corporation Business Overview

Table 103. Convergys Corporation Interactive Voice Response System Product

Table 104. Convergys Corporation Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 105. Convergys Corporation Recent Development

Table 106. West Corporation Company Details

Table 107. West Corporation Business Overview

Table 108. West Corporation Interactive Voice Response System Product

Table 109. West Corporation Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 110. West Corporation Recent Development

Table 111. IVR Lab Company Details

Table 112. IVR Lab Business Overview

Table 113. IVR Lab Interactive Voice Response System Product

Table 114. IVR Lab Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 115. IVR Lab Recent Development

Table 116. NewVoiceMedia Company Details

Table 117. NewVoiceMedia Business Overview

Table 118. NewVoiceMedia Interactive Voice Response System Product

Table 119. NewVoiceMedia Revenue in Interactive Voice Response System Business (2020-2025) & (US$ Million)

Table 120. NewVoiceMedia Recent Development

Table 121. Research Programs/Design for This Report

Table 122. Key Data Information from Secondary Sources

Table 123. Key Data Information from Primary Sources

Table 124. Authors List of This Report

List of Figures

Figure 1. Interactive Voice Response System Picture

Figure 2. Global Interactive Voice Response System Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Interactive Voice Response System Market Share by Type: 2024 VS 2031

Figure 4. Cloud Based Features

Figure 5. On-Premise Features

Figure 6. Global Interactive Voice Response System Market Size by Application (2020-2031) & (US$ Million)

Figure 7. Global Interactive Voice Response System Market Share by Application: 2024 VS 2031

Figure 8. BFSI Case Studies

Figure 9. Travel and Hospitality Case Studies

Figure 10. Pharma and Healthcare Case Studies

Figure 11. Telecommunications Case Studies

Figure 12. Government and Public Sector Case Studies

Figure 13. Transportation and Logistics Case Studies

Figure 14. ITES Case Studies

Figure 15. Media, Retail, and E-commerce Case Studies

Figure 16. Education Case Studies

Figure 17. Interactive Voice Response System Report Years Considered

Figure 18. Global Interactive Voice Response System Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 19. Global Interactive Voice Response System Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 20. Global Interactive Voice Response System Market Share by Region: 2024 VS 2031

Figure 21. Global Interactive Voice Response System Market Share by Players in 2024

Figure 22. Global Top Interactive Voice Response System Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response System as of 2024)

Figure 23. The Top 10 and 5 Players Market Share by Interactive Voice Response System Revenue in 2024

Figure 24. North America Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. North America Interactive Voice Response System Market Share by Country (2020-2031)

Figure 26. United States Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 27. Canada Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. Europe Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. Europe Interactive Voice Response System Market Share by Country (2020-2031)

Figure 30. Germany Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 31. France Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. U.K. Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. Italy Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Russia Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 35. Nordic Countries Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. Asia-Pacific Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. Asia-Pacific Interactive Voice Response System Market Share by Region (2020-2031)

Figure 38. China Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 39. Japan Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. South Korea Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Southeast Asia Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. India Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 43. Australia Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Latin America Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. Latin America Interactive Voice Response System Market Share by Country (2020-2031)

Figure 46. Mexico Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 47. Brazil Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 48. Middle East & Africa Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 49. Middle East & Africa Interactive Voice Response System Market Share by Country (2020-2031)

Figure 50. Turkey Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 51. Saudi Arabia Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 52. UAE Interactive Voice Response System Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 53. inContact Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 54. Nuance Communications Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 55. Genesys Telecommunication Laboratories Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 56. 8x8 Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 57. AT&T Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 58. Avaya Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 59. Aspect Software Parent Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 60. 24/7 Customer Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 61. Verizon Communications Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 62. Five9 Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 63. Cisco Systems Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 64. Convergys Corporation Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 65. West Corporation Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 66. IVR Lab Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 67. NewVoiceMedia Revenue Growth Rate in Interactive Voice Response System Business (2020-2025)

Figure 68. Bottom-up and Top-down Approaches for This Report

Figure 69. Data Triangulation

Figure 70. Key Executives Interviewed

SELECT A FORMAT

Added to Cart

Single User

Electronic (PDF)

$2900

This license allows only one user to access the PDF.

Multi User

Electronic (PDF)

$4350

This license allows 1 - 5 user to access the PDF, license is suitable for small groups of 5 users working together

Enterprise User

Electronic (PDF)

$5800

This license allows users/teams in a same Enterprise to use this report, various departments within an enterpise can use this report

Add to Cart

Buy Now (15% Discount)

HAVE A QUERY?

INQUIRE ABOUT REPORT EMAIL US

OUR CUSTOMER

SIMILAR REPORTS

aluates Reports

Support Contacts

U.S. (TOLL FREE)

+1 (425) 388-2538

sales@valuates.com

THE COMPANY

OUR PRODUCTS

CUSTOMER SUPPORT

CONTACT
FAQ

POLICES

THE COMPANY

ABOUT US

CUSTOMER SUPPORT

CONTACT
FAQ

OUR PRODUCTS

POLICES

Sitemap - Privacy Policy - Terms & Conditions