Global Banking CRM Software Market Research Report 2023

The global Banking CRM Software market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

North American market for Banking CRM Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

Asia-Pacific market for Banking CRM Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The global market for Banking CRM Software in Small and Medium Enterprises (SMEs) is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The key global companies of Banking CRM Software include HubSpot, amoCRM, Bitrix24, Thryv, Zendesk, Oracle, Lucrativ, FreeAgent CRM and Salesforce.com, etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Banking CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Banking CRM Software.

The Banking CRM Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Banking CRM Software market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Banking CRM Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Banking CRM Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029

1.2.2 Cloud-based

1.2.3 On-premises

1.3 Market by Application

1.3.1 Global Banking CRM Software Market Growth by Application: 2018 VS 2022 VS 2029

1.3.2 Small and Medium Enterprises (SMEs)

1.3.3 Large Enterprises

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2.1 Global Banking CRM Software Market Perspective (2018-2029)

2.2 Banking CRM Software Growth Trends by Region

2.2.1 Global Banking CRM Software Market Size by Region: 2018 VS 2022 VS 2029

2.2.2 Banking CRM Software Historic Market Size by Region (2018-2023)

2.2.3 Banking CRM Software Forecasted Market Size by Region (2024-2029)

2.3 Banking CRM Software Market Dynamics

2.3.1 Banking CRM Software Industry Trends

2.3.2 Banking CRM Software Market Drivers

2.3.3 Banking CRM Software Market Challenges

2.3.4 Banking CRM Software Market Restraints

3.1 Global Top Banking CRM Software Players by Revenue

3.1.1 Global Top Banking CRM Software Players by Revenue (2018-2023)

3.1.2 Global Banking CRM Software Revenue Market Share by Players (2018-2023)

3.2 Global Banking CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Banking CRM Software Revenue

3.4 Global Banking CRM Software Market Concentration Ratio

3.4.1 Global Banking CRM Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Banking CRM Software Revenue in 2022

3.5 Banking CRM Software Key Players Head office and Area Served

3.6 Key Players Banking CRM Software Product Solution and Service

3.7 Date of Enter into Banking CRM Software Market

3.8 Mergers & Acquisitions, Expansion Plans

4.1 Global Banking CRM Software Historic Market Size by Type (2018-2023)

4.2 Global Banking CRM Software Forecasted Market Size by Type (2024-2029)

5.1 Global Banking CRM Software Historic Market Size by Application (2018-2023)

5.2 Global Banking CRM Software Forecasted Market Size by Application (2024-2029)

6.1 North America Banking CRM Software Market Size (2018-2029)

6.2 North America Banking CRM Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

6.3 North America Banking CRM Software Market Size by Country (2018-2023)

6.4 North America Banking CRM Software Market Size by Country (2024-2029)

6.5 United States

6.6 Canada

7.1 Europe Banking CRM Software Market Size (2018-2029)

7.2 Europe Banking CRM Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

7.3 Europe Banking CRM Software Market Size by Country (2018-2023)

7.4 Europe Banking CRM Software Market Size by Country (2024-2029)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8.1 Asia-Pacific Banking CRM Software Market Size (2018-2029)

8.2 Asia-Pacific Banking CRM Software Market Growth Rate by Region: 2018 VS 2022 VS 2029

8.3 Asia-Pacific Banking CRM Software Market Size by Region (2018-2023)

8.4 Asia-Pacific Banking CRM Software Market Size by Region (2024-2029)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9.1 Latin America Banking CRM Software Market Size (2018-2029)

9.2 Latin America Banking CRM Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

9.3 Latin America Banking CRM Software Market Size by Country (2018-2023)

9.4 Latin America Banking CRM Software Market Size by Country (2024-2029)

9.5 Mexico

9.6 Brazil

10.1 Middle East & Africa Banking CRM Software Market Size (2018-2029)

10.2 Middle East & Africa Banking CRM Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

10.3 Middle East & Africa Banking CRM Software Market Size by Country (2018-2023)

10.4 Middle East & Africa Banking CRM Software Market Size by Country (2024-2029)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11.1 HubSpot

11.1.1 HubSpot Company Detail

11.1.2 HubSpot Business Overview

11.1.3 HubSpot Banking CRM Software Introduction

11.1.4 HubSpot Revenue in Banking CRM Software Business (2018-2023)

11.1.5 HubSpot Recent Development

11.2 amoCRM

11.2.1 amoCRM Company Detail

11.2.2 amoCRM Business Overview

11.2.3 amoCRM Banking CRM Software Introduction

11.2.4 amoCRM Revenue in Banking CRM Software Business (2018-2023)

11.2.5 amoCRM Recent Development

11.3 Bitrix24

11.3.1 Bitrix24 Company Detail

11.3.2 Bitrix24 Business Overview

11.3.3 Bitrix24 Banking CRM Software Introduction

11.3.4 Bitrix24 Revenue in Banking CRM Software Business (2018-2023)

11.3.5 Bitrix24 Recent Development

11.4 Thryv

11.4.1 Thryv Company Detail

11.4.2 Thryv Business Overview

11.4.3 Thryv Banking CRM Software Introduction

11.4.4 Thryv Revenue in Banking CRM Software Business (2018-2023)

11.4.5 Thryv Recent Development

11.5 Zendesk

11.5.1 Zendesk Company Detail

11.5.2 Zendesk Business Overview

11.5.3 Zendesk Banking CRM Software Introduction

11.5.4 Zendesk Revenue in Banking CRM Software Business (2018-2023)

11.5.5 Zendesk Recent Development

11.6 Oracle

11.6.1 Oracle Company Detail

11.6.2 Oracle Business Overview

11.6.3 Oracle Banking CRM Software Introduction

11.6.4 Oracle Revenue in Banking CRM Software Business (2018-2023)

11.6.5 Oracle Recent Development

11.7 Lucrativ

11.7.1 Lucrativ Company Detail

11.7.2 Lucrativ Business Overview

11.7.3 Lucrativ Banking CRM Software Introduction

11.7.4 Lucrativ Revenue in Banking CRM Software Business (2018-2023)

11.7.5 Lucrativ Recent Development

11.8 FreeAgent CRM

11.8.1 FreeAgent CRM Company Detail

11.8.2 FreeAgent CRM Business Overview

11.8.3 FreeAgent CRM Banking CRM Software Introduction

11.8.4 FreeAgent CRM Revenue in Banking CRM Software Business (2018-2023)

11.8.5 FreeAgent CRM Recent Development

11.9 Salesforce.com

11.9.1 Salesforce.com Company Detail

11.9.2 Salesforce.com Business Overview

11.9.3 Salesforce.com Banking CRM Software Introduction

11.9.4 Salesforce.com Revenue in Banking CRM Software Business (2018-2023)

11.9.5 Salesforce.com Recent Development

11.10 Claritysoft

11.10.1 Claritysoft Company Detail

11.10.2 Claritysoft Business Overview

11.10.3 Claritysoft Banking CRM Software Introduction

11.10.4 Claritysoft Revenue in Banking CRM Software Business (2018-2023)

11.10.5 Claritysoft Recent Development

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

    Table 1. Global Banking CRM Software Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029

    Table 2. Key Players of Cloud-based

    Table 3. Key Players of On-premises

    Table 4. Global Banking CRM Software Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029

    Table 5. Global Banking CRM Software Market Size by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 6. Global Banking CRM Software Market Size by Region (2018-2023) & (US$ Million)

    Table 7. Global Banking CRM Software Market Share by Region (2018-2023)

    Table 8. Global Banking CRM Software Forecasted Market Size by Region (2024-2029) & (US$ Million)

    Table 9. Global Banking CRM Software Market Share by Region (2024-2029)

    Table 10. Banking CRM Software Market Trends

    Table 11. Banking CRM Software Market Drivers

    Table 12. Banking CRM Software Market Challenges

    Table 13. Banking CRM Software Market Restraints

    Table 14. Global Banking CRM Software Revenue by Players (2018-2023) & (US$ Million)

    Table 15. Global Banking CRM Software Market Share by Players (2018-2023)

    Table 16. Global Top Banking CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Banking CRM Software as of 2022)

    Table 17. Ranking of Global Top Banking CRM Software Companies by Revenue (US$ Million) in 2022

    Table 18. Global 5 Largest Players Market Share by Banking CRM Software Revenue (CR5 and HHI) & (2018-2023)

    Table 19. Key Players Headquarters and Area Served

    Table 20. Key Players Banking CRM Software Product Solution and Service

    Table 21. Date of Enter into Banking CRM Software Market

    Table 22. Mergers & Acquisitions, Expansion Plans

    Table 23. Global Banking CRM Software Market Size by Type (2018-2023) & (US$ Million)

    Table 24. Global Banking CRM Software Revenue Market Share by Type (2018-2023)

    Table 25. Global Banking CRM Software Forecasted Market Size by Type (2024-2029) & (US$ Million)

    Table 26. Global Banking CRM Software Revenue Market Share by Type (2024-2029)

    Table 27. Global Banking CRM Software Market Size by Application (2018-2023) & (US$ Million)

    Table 28. Global Banking CRM Software Revenue Market Share by Application (2018-2023)

    Table 29. Global Banking CRM Software Forecasted Market Size by Application (2024-2029) & (US$ Million)

    Table 30. Global Banking CRM Software Revenue Market Share by Application (2024-2029)

    Table 31. North America Banking CRM Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 32. North America Banking CRM Software Market Size by Country (2018-2023) & (US$ Million)

    Table 33. North America Banking CRM Software Market Size by Country (2024-2029) & (US$ Million)

    Table 34. Europe Banking CRM Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 35. Europe Banking CRM Software Market Size by Country (2018-2023) & (US$ Million)

    Table 36. Europe Banking CRM Software Market Size by Country (2024-2029) & (US$ Million)

    Table 37. Asia-Pacific Banking CRM Software Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 38. Asia-Pacific Banking CRM Software Market Size by Region (2018-2023) & (US$ Million)

    Table 39. Asia-Pacific Banking CRM Software Market Size by Region (2024-2029) & (US$ Million)

    Table 40. Latin America Banking CRM Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 41. Latin America Banking CRM Software Market Size by Country (2018-2023) & (US$ Million)

    Table 42. Latin America Banking CRM Software Market Size by Country (2024-2029) & (US$ Million)

    Table 43. Middle East & Africa Banking CRM Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 44. Middle East & Africa Banking CRM Software Market Size by Country (2018-2023) & (US$ Million)

    Table 45. Middle East & Africa Banking CRM Software Market Size by Country (2024-2029) & (US$ Million)

    Table 46. HubSpot Company Detail

    Table 47. HubSpot Business Overview

    Table 48. HubSpot Banking CRM Software Product

    Table 49. HubSpot Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 50. HubSpot Recent Development

    Table 51. amoCRM Company Detail

    Table 52. amoCRM Business Overview

    Table 53. amoCRM Banking CRM Software Product

    Table 54. amoCRM Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 55. amoCRM Recent Development

    Table 56. Bitrix24 Company Detail

    Table 57. Bitrix24 Business Overview

    Table 58. Bitrix24 Banking CRM Software Product

    Table 59. Bitrix24 Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 60. Bitrix24 Recent Development

    Table 61. Thryv Company Detail

    Table 62. Thryv Business Overview

    Table 63. Thryv Banking CRM Software Product

    Table 64. Thryv Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 65. Thryv Recent Development

    Table 66. Zendesk Company Detail

    Table 67. Zendesk Business Overview

    Table 68. Zendesk Banking CRM Software Product

    Table 69. Zendesk Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 70. Zendesk Recent Development

    Table 71. Oracle Company Detail

    Table 72. Oracle Business Overview

    Table 73. Oracle Banking CRM Software Product

    Table 74. Oracle Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 75. Oracle Recent Development

    Table 76. Lucrativ Company Detail

    Table 77. Lucrativ Business Overview

    Table 78. Lucrativ Banking CRM Software Product

    Table 79. Lucrativ Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 80. Lucrativ Recent Development

    Table 81. FreeAgent CRM Company Detail

    Table 82. FreeAgent CRM Business Overview

    Table 83. FreeAgent CRM Banking CRM Software Product

    Table 84. FreeAgent CRM Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 85. FreeAgent CRM Recent Development

    Table 86. Salesforce.com Company Detail

    Table 87. Salesforce.com Business Overview

    Table 88. Salesforce.com Banking CRM Software Product

    Table 89. Salesforce.com Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 90. Salesforce.com Recent Development

    Table 91. Claritysoft Company Detail

    Table 92. Claritysoft Business Overview

    Table 93. Claritysoft Banking CRM Software Product

    Table 94. Claritysoft Revenue in Banking CRM Software Business (2018-2023) & (US$ Million)

    Table 95. Claritysoft Recent Development

    Table 96. Research Programs/Design for This Report

    Table 97. Key Data Information from Secondary Sources

    Table 98. Key Data Information from Primary Sources

List of Figures

    Figure 1. Global Banking CRM Software Market Size Comparison by Type (2023-2029) & (US$ Million)

    Figure 2. Global Banking CRM Software Market Share by Type: 2022 VS 2029

    Figure 3. Cloud-based Features

    Figure 4. On-premises Features

    Figure 5. Global Banking CRM Software Market Size Comparison by Application (2023-2029) & (US$ Million)

    Figure 6. Global Banking CRM Software Market Share by Application: 2022 VS 2029

    Figure 7. Small and Medium Enterprises (SMEs) Case Studies

    Figure 8. Large Enterprises Case Studies

    Figure 9. Banking CRM Software Report Years Considered

    Figure 10. Global Banking CRM Software Market Size (US$ Million), Year-over-Year: 2018-2029

    Figure 11. Global Banking CRM Software Market Size, (US$ Million), 2018 VS 2022 VS 2029

    Figure 12. Global Banking CRM Software Market Share by Region: 2022 VS 2029

    Figure 13. Global Banking CRM Software Market Share by Players in 2022

    Figure 14. Global Top Banking CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Banking CRM Software as of 2022)

    Figure 15. The Top 10 and 5 Players Market Share by Banking CRM Software Revenue in 2022

    Figure 16. North America Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 17. North America Banking CRM Software Market Share by Country (2018-2029)

    Figure 18. United States Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 19. Canada Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 20. Europe Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 21. Europe Banking CRM Software Market Share by Country (2018-2029)

    Figure 22. Germany Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 23. France Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 24. U.K. Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 25. Italy Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 26. Russia Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 27. Nordic Countries Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 28. Asia-Pacific Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 29. Asia-Pacific Banking CRM Software Market Share by Region (2018-2029)

    Figure 30. China Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 31. Japan Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 32. South Korea Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 33. Southeast Asia Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 34. India Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 35. Australia Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 36. Latin America Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 37. Latin America Banking CRM Software Market Share by Country (2018-2029)

    Figure 38. Mexico Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 39. Brazil Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 40. Middle East & Africa Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 41. Middle East & Africa Banking CRM Software Market Share by Country (2018-2029)

    Figure 42. Turkey Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 43. Saudi Arabia Banking CRM Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 44. HubSpot Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 45. amoCRM Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 46. Bitrix24 Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 47. Thryv Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 48. Zendesk Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 49. Oracle Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 50. Lucrativ Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 51. FreeAgent CRM Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 52. Salesforce.com Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 53. Claritysoft Revenue Growth Rate in Banking CRM Software Business (2018-2023)

    Figure 54. Bottom-up and Top-down Approaches for This Report

    Figure 55. Data Triangulation

    Figure 56. Key Executives Interviewed