According to new survey, global Open Source Help Desk Software market is projected to reach US$ 21420 million in 2029, increasing from US$ 13390 million in 2022, with the CAGR of 6.9% during the period of 2023 to 2029.

Open Source Help Desk Software Market

Open source helpdesk is a software based solely on open source and offering a ticket management system. It allows you to provide customer support and directs requests from various communication channels to the platform (e-mail, contact forms, live chat), thanks to which the agent can manage everything in one place.

The global open source help desk software market refers to the market for help desk software solutions that are based on open source technology. Open source software is software with a source code that is freely available to the public, allowing users to modify, customize, and distribute the software as per their requirements. Open source help desk software provides organizations with the flexibility to tailor the software to their specific needs, eliminating vendor lock-in and reducing costs associated with proprietary software.

Key factors driving the growth of the global open source help desk software market include:

Cost-effectiveness: Open source help desk software offers a cost-effective alternative to proprietary solutions. Organizations can save on licensing fees and reduce the total cost of ownership by using open source software. Additionally, the community-driven nature of open source software often leads to the availability of free community editions that provide essential help desk functionality.

Customizability and Flexibility: Open source software allows organizations to modify and customize the software as per their specific requirements. This enables businesses to tailor the help desk software to their unique workflows, business processes, and branding. The availability of the source code also provides organizations with the ability to integrate the help desk software with other tools and systems, enhancing overall efficiency and productivity.

Community Support and Collaboration: Open source help desk software benefits from a vibrant community of developers, users, and contributors. The open source community provides support, shares knowledge, and collaborates on the development and improvement of the software. Organizations can leverage this community support to troubleshoot issues, seek advice, and contribute to the software’s evolution.

Scalability and Extensibility: Open source help desk software is often designed to be highly scalable and extensible. Organizations can easily scale the software to accommodate growing user bases or evolving business needs. Additionally, the availability of plugins, extensions, and integrations allows organizations to extend the functionality of the help desk software and integrate it with other systems, further enhancing its capabilities.

Security and Data Privacy: Open source software provides transparency and gives organizations greater control over their data and security. With proprietary software, organizations rely on the vendor for security updates and bug fixes. In contrast, open source software allows users to review the source code, identify vulnerabilities, and make necessary fixes or rely on the community to address security issues promptly.

Adoption of Cloud-based Solutions: The market for cloud-based help desk software is witnessing significant growth. Open source help desk software is also available as cloud-based solutions, offering the advantages of scalability, accessibility, and reduced infrastructure costs. The adoption of cloud-based open source help desk software is particularly relevant for small and medium-sized enterprises (SMEs) that may lack the resources for infrastructure investment.

In summary, the global open source help desk software market is driven by the cost-effectiveness, customizability, flexibility, community support, scalability, extensibility, security, and data privacy advantages offered by open source software. As organizations seek affordable and customizable help desk solutions, the adoption of open source help desk software is expected to increase across various industries.

Report Scope

This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Open Source Help Desk Software market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.

Scope of Open Source Help Desk Software Market Report

Report Metric	Details
Report Name	Open Source Help Desk Software Market
Accounted market size in 2022	US$ 13390 million
Forecasted market size in 2029	US$ 21420 million
CAGR	6.9%
Base Year	2022
Forecasted years	2023 - 2029
Segment by Type	SME’s Large Enterprise
Segment by Application	IT Telecommunication Education Government Retail
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Atlassian, Axios, BMC Software, CA Technologies, Cherwell Software, Freshworks, HappyFox Inc, Ivanti, Hewlett Packard Enterprise (HPE), Kayako, ASG Technologies, Resolve Systems, ServiceNow, Sunrise Software Ltd, SunView Software, Vision Helpdesk, Kaseya Ltd, Zendesk
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

FAQ for this report

How fast is Open Source Help Desk Software Market growing?

Ans: The Open Source Help Desk Software Market witnessing a CAGR of 6.9% during the forecast period 2023-2029.

What is the Open Source Help Desk Software Market size in 2029?

Ans: The Open Source Help Desk Software Market size in 2029 will be US$ 21420 million.

Who are the main players in the Open Source Help Desk Software Market report?

Ans: The main players in the Open Source Help Desk Software Market are Atlassian, Axios, BMC Software, CA Technologies, Cherwell Software, Freshworks, HappyFox Inc, Ivanti, Hewlett Packard Enterprise (HPE), Kayako, ASG Technologies, Resolve Systems, ServiceNow, Sunrise Software Ltd, SunView Software, Vision Helpdesk, Kaseya Ltd, Zendesk

What are the Application segmentation covered in the Open Source Help Desk Software Market report?

Ans: The Applications covered in the Open Source Help Desk Software Market report are IT, Telecommunication, Education, Government, Retail

What are the Type segmentation covered in the Open Source Help Desk Software Market report?

Ans: The Types covered in the Open Source Help Desk Software Market report are SME’s, Large Enterprise

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Open Source Help Desk Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029

1.2.2 SME’s

1.2.3 Large Enterprise

1.3 Market by Application

1.3.1 Global Open Source Help Desk Software Market Growth by Application: 2018 VS 2022 VS 2029

1.3.2 IT

1.3.3 Telecommunication

1.3.4 Education

1.3.5 Government

1.3.6 Retail

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2 Global Growth Trends

2.1 Global Open Source Help Desk Software Market Perspective (2018-2029)

2.2 Open Source Help Desk Software Growth Trends by Region

2.2.1 Global Open Source Help Desk Software Market Size by Region: 2018 VS 2022 VS 2029

2.2.2 Open Source Help Desk Software Historic Market Size by Region (2018-2023)

2.2.3 Open Source Help Desk Software Forecasted Market Size by Region (2024-2029)

2.3 Open Source Help Desk Software Market Dynamics

2.3.1 Open Source Help Desk Software Industry Trends

2.3.2 Open Source Help Desk Software Market Drivers

2.3.3 Open Source Help Desk Software Market Challenges

2.3.4 Open Source Help Desk Software Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Open Source Help Desk Software Players by Revenue

3.1.1 Global Top Open Source Help Desk Software Players by Revenue (2018-2023)

3.1.2 Global Open Source Help Desk Software Revenue Market Share by Players (2018-2023)

3.2 Global Open Source Help Desk Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Open Source Help Desk Software Revenue

3.4 Global Open Source Help Desk Software Market Concentration Ratio

3.4.1 Global Open Source Help Desk Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Open Source Help Desk Software Revenue in 2022

3.5 Open Source Help Desk Software Key Players Head office and Area Served

3.6 Key Players Open Source Help Desk Software Product Solution and Service

3.7 Date of Enter into Open Source Help Desk Software Market

3.8 Mergers & Acquisitions, Expansion Plans

4 Open Source Help Desk Software Breakdown Data by Type

4.1 Global Open Source Help Desk Software Historic Market Size by Type (2018-2023)

4.2 Global Open Source Help Desk Software Forecasted Market Size by Type (2024-2029)

5 Open Source Help Desk Software Breakdown Data by Application

5.1 Global Open Source Help Desk Software Historic Market Size by Application (2018-2023)

5.2 Global Open Source Help Desk Software Forecasted Market Size by Application (2024-2029)

6 North America

6.1 North America Open Source Help Desk Software Market Size (2018-2029)

6.2 North America Open Source Help Desk Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

6.3 North America Open Source Help Desk Software Market Size by Country (2018-2023)

6.4 North America Open Source Help Desk Software Market Size by Country (2024-2029)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Open Source Help Desk Software Market Size (2018-2029)

7.2 Europe Open Source Help Desk Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

7.3 Europe Open Source Help Desk Software Market Size by Country (2018-2023)

7.4 Europe Open Source Help Desk Software Market Size by Country (2024-2029)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Open Source Help Desk Software Market Size (2018-2029)

8.2 Asia-Pacific Open Source Help Desk Software Market Growth Rate by Region: 2018 VS 2022 VS 2029

8.3 Asia-Pacific Open Source Help Desk Software Market Size by Region (2018-2023)

8.4 Asia-Pacific Open Source Help Desk Software Market Size by Region (2024-2029)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Open Source Help Desk Software Market Size (2018-2029)

9.2 Latin America Open Source Help Desk Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

9.3 Latin America Open Source Help Desk Software Market Size by Country (2018-2023)

9.4 Latin America Open Source Help Desk Software Market Size by Country (2024-2029)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Open Source Help Desk Software Market Size (2018-2029)

10.2 Middle East & Africa Open Source Help Desk Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

10.3 Middle East & Africa Open Source Help Desk Software Market Size by Country (2018-2023)

10.4 Middle East & Africa Open Source Help Desk Software Market Size by Country (2024-2029)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Atlassian

11.1.1 Atlassian Company Detail

11.1.2 Atlassian Business Overview

11.1.3 Atlassian Open Source Help Desk Software Introduction

11.1.4 Atlassian Revenue in Open Source Help Desk Software Business (2018-2023)

11.1.5 Atlassian Recent Development

11.2 Axios

11.2.1 Axios Company Detail

11.2.2 Axios Business Overview

11.2.3 Axios Open Source Help Desk Software Introduction

11.2.4 Axios Revenue in Open Source Help Desk Software Business (2018-2023)

11.2.5 Axios Recent Development

11.3 BMC Software

11.3.1 BMC Software Company Detail

11.3.2 BMC Software Business Overview

11.3.3 BMC Software Open Source Help Desk Software Introduction

11.3.4 BMC Software Revenue in Open Source Help Desk Software Business (2018-2023)

11.3.5 BMC Software Recent Development

11.4 CA Technologies

11.4.1 CA Technologies Company Detail

11.4.2 CA Technologies Business Overview

11.4.3 CA Technologies Open Source Help Desk Software Introduction

11.4.4 CA Technologies Revenue in Open Source Help Desk Software Business (2018-2023)

11.4.5 CA Technologies Recent Development

11.5 Cherwell Software

11.5.1 Cherwell Software Company Detail

11.5.2 Cherwell Software Business Overview

11.5.3 Cherwell Software Open Source Help Desk Software Introduction

11.5.4 Cherwell Software Revenue in Open Source Help Desk Software Business (2018-2023)

11.5.5 Cherwell Software Recent Development

11.6 Freshworks

11.6.1 Freshworks Company Detail

11.6.2 Freshworks Business Overview

11.6.3 Freshworks Open Source Help Desk Software Introduction

11.6.4 Freshworks Revenue in Open Source Help Desk Software Business (2018-2023)

11.6.5 Freshworks Recent Development

11.7 HappyFox Inc

11.7.1 HappyFox Inc Company Detail

11.7.2 HappyFox Inc Business Overview

11.7.3 HappyFox Inc Open Source Help Desk Software Introduction

11.7.4 HappyFox Inc Revenue in Open Source Help Desk Software Business (2018-2023)

11.7.5 HappyFox Inc Recent Development

11.8 Ivanti

11.8.1 Ivanti Company Detail

11.8.2 Ivanti Business Overview

11.8.3 Ivanti Open Source Help Desk Software Introduction

11.8.4 Ivanti Revenue in Open Source Help Desk Software Business (2018-2023)

11.8.5 Ivanti Recent Development

11.9 Hewlett Packard Enterprise (HPE)

11.9.1 Hewlett Packard Enterprise (HPE) Company Detail

11.9.2 Hewlett Packard Enterprise (HPE) Business Overview

11.9.3 Hewlett Packard Enterprise (HPE) Open Source Help Desk Software Introduction

11.9.4 Hewlett Packard Enterprise (HPE) Revenue in Open Source Help Desk Software Business (2018-2023)

11.9.5 Hewlett Packard Enterprise (HPE) Recent Development

11.10 Kayako

11.10.1 Kayako Company Detail

11.10.2 Kayako Business Overview

11.10.3 Kayako Open Source Help Desk Software Introduction

11.10.4 Kayako Revenue in Open Source Help Desk Software Business (2018-2023)

11.10.5 Kayako Recent Development

11.11 ASG Technologies

11.11.1 ASG Technologies Company Detail

11.11.2 ASG Technologies Business Overview

11.11.3 ASG Technologies Open Source Help Desk Software Introduction

11.11.4 ASG Technologies Revenue in Open Source Help Desk Software Business (2018-2023)

11.11.5 ASG Technologies Recent Development

11.12 Resolve Systems

11.12.1 Resolve Systems Company Detail

11.12.2 Resolve Systems Business Overview

11.12.3 Resolve Systems Open Source Help Desk Software Introduction

11.12.4 Resolve Systems Revenue in Open Source Help Desk Software Business (2018-2023)

11.12.5 Resolve Systems Recent Development

11.13 ServiceNow

11.13.1 ServiceNow Company Detail

11.13.2 ServiceNow Business Overview

11.13.3 ServiceNow Open Source Help Desk Software Introduction

11.13.4 ServiceNow Revenue in Open Source Help Desk Software Business (2018-2023)

11.13.5 ServiceNow Recent Development

11.14 Sunrise Software Ltd

11.14.1 Sunrise Software Ltd Company Detail

11.14.2 Sunrise Software Ltd Business Overview

11.14.3 Sunrise Software Ltd Open Source Help Desk Software Introduction

11.14.4 Sunrise Software Ltd Revenue in Open Source Help Desk Software Business (2018-2023)

11.14.5 Sunrise Software Ltd Recent Development

11.15 SunView Software

11.15.1 SunView Software Company Detail

11.15.2 SunView Software Business Overview

11.15.3 SunView Software Open Source Help Desk Software Introduction

11.15.4 SunView Software Revenue in Open Source Help Desk Software Business (2018-2023)

11.15.5 SunView Software Recent Development

11.16 Vision Helpdesk

11.16.1 Vision Helpdesk Company Detail

11.16.2 Vision Helpdesk Business Overview

11.16.3 Vision Helpdesk Open Source Help Desk Software Introduction

11.16.4 Vision Helpdesk Revenue in Open Source Help Desk Software Business (2018-2023)

11.16.5 Vision Helpdesk Recent Development

11.17 Kaseya Ltd

11.17.1 Kaseya Ltd Company Detail

11.17.2 Kaseya Ltd Business Overview

11.17.3 Kaseya Ltd Open Source Help Desk Software Introduction

11.17.4 Kaseya Ltd Revenue in Open Source Help Desk Software Business (2018-2023)

11.17.5 Kaseya Ltd Recent Development

11.18 Zendesk

11.18.1 Zendesk Company Detail

11.18.2 Zendesk Business Overview

11.18.3 Zendesk Open Source Help Desk Software Introduction

11.18.4 Zendesk Revenue in Open Source Help Desk Software Business (2018-2023)

11.18.5 Zendesk Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

Hewlett Packard Enterprise (HPE)

List of Tables

Table 1. Global Open Source Help Desk Software Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029

Table 2. Key Players of SME’s

Table 3. Key Players of Large Enterprise

Table 4. Global Open Source Help Desk Software Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029

Table 5. Global Open Source Help Desk Software Market Size by Region (US$ Million): 2018 VS 2022 VS 2029

Table 6. Global Open Source Help Desk Software Market Size by Region (2018-2023) & (US$ Million)

Table 7. Global Open Source Help Desk Software Market Share by Region (2018-2023)

Table 8. Global Open Source Help Desk Software Forecasted Market Size by Region (2024-2029) & (US$ Million)

Table 9. Global Open Source Help Desk Software Market Share by Region (2024-2029)

Table 10. Open Source Help Desk Software Market Trends

Table 11. Open Source Help Desk Software Market Drivers

Table 12. Open Source Help Desk Software Market Challenges

Table 13. Open Source Help Desk Software Market Restraints

Table 14. Global Open Source Help Desk Software Revenue by Players (2018-2023) & (US$ Million)

Table 15. Global Open Source Help Desk Software Market Share by Players (2018-2023)

Table 16. Global Top Open Source Help Desk Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Open Source Help Desk Software as of 2022)

Table 17. Ranking of Global Top Open Source Help Desk Software Companies by Revenue (US$ Million) in 2022

Table 18. Global 5 Largest Players Market Share by Open Source Help Desk Software Revenue (CR5 and HHI) & (2018-2023)

Table 19. Key Players Headquarters and Area Served

Table 20. Key Players Open Source Help Desk Software Product Solution and Service

Table 21. Date of Enter into Open Source Help Desk Software Market

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Open Source Help Desk Software Market Size by Type (2018-2023) & (US$ Million)

Table 24. Global Open Source Help Desk Software Revenue Market Share by Type (2018-2023)

Table 25. Global Open Source Help Desk Software Forecasted Market Size by Type (2024-2029) & (US$ Million)

Table 26. Global Open Source Help Desk Software Revenue Market Share by Type (2024-2029)

Table 27. Global Open Source Help Desk Software Market Size by Application (2018-2023) & (US$ Million)

Table 28. Global Open Source Help Desk Software Revenue Market Share by Application (2018-2023)

Table 29. Global Open Source Help Desk Software Forecasted Market Size by Application (2024-2029) & (US$ Million)

Table 30. Global Open Source Help Desk Software Revenue Market Share by Application (2024-2029)

Table 31. North America Open Source Help Desk Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

Table 32. North America Open Source Help Desk Software Market Size by Country (2018-2023) & (US$ Million)

Table 33. North America Open Source Help Desk Software Market Size by Country (2024-2029) & (US$ Million)

Table 34. Europe Open Source Help Desk Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

Table 35. Europe Open Source Help Desk Software Market Size by Country (2018-2023) & (US$ Million)

Table 36. Europe Open Source Help Desk Software Market Size by Country (2024-2029) & (US$ Million)

Table 37. Asia-Pacific Open Source Help Desk Software Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029

Table 38. Asia-Pacific Open Source Help Desk Software Market Size by Region (2018-2023) & (US$ Million)

Table 39. Asia-Pacific Open Source Help Desk Software Market Size by Region (2024-2029) & (US$ Million)

Table 40. Latin America Open Source Help Desk Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

Table 41. Latin America Open Source Help Desk Software Market Size by Country (2018-2023) & (US$ Million)

Table 42. Latin America Open Source Help Desk Software Market Size by Country (2024-2029) & (US$ Million)

Table 43. Middle East & Africa Open Source Help Desk Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

Table 44. Middle East & Africa Open Source Help Desk Software Market Size by Country (2018-2023) & (US$ Million)

Table 45. Middle East & Africa Open Source Help Desk Software Market Size by Country (2024-2029) & (US$ Million)

Table 46. Atlassian Company Detail

Table 47. Atlassian Business Overview

Table 48. Atlassian Open Source Help Desk Software Product

Table 49. Atlassian Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 50. Atlassian Recent Development

Table 51. Axios Company Detail

Table 52. Axios Business Overview

Table 53. Axios Open Source Help Desk Software Product

Table 54. Axios Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 55. Axios Recent Development

Table 56. BMC Software Company Detail

Table 57. BMC Software Business Overview

Table 58. BMC Software Open Source Help Desk Software Product

Table 59. BMC Software Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 60. BMC Software Recent Development

Table 61. CA Technologies Company Detail

Table 62. CA Technologies Business Overview

Table 63. CA Technologies Open Source Help Desk Software Product

Table 64. CA Technologies Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 65. CA Technologies Recent Development

Table 66. Cherwell Software Company Detail

Table 67. Cherwell Software Business Overview

Table 68. Cherwell Software Open Source Help Desk Software Product

Table 69. Cherwell Software Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 70. Cherwell Software Recent Development

Table 71. Freshworks Company Detail

Table 72. Freshworks Business Overview

Table 73. Freshworks Open Source Help Desk Software Product

Table 74. Freshworks Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 75. Freshworks Recent Development

Table 76. HappyFox Inc Company Detail

Table 77. HappyFox Inc Business Overview

Table 78. HappyFox Inc Open Source Help Desk Software Product

Table 79. HappyFox Inc Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 80. HappyFox Inc Recent Development

Table 81. Ivanti Company Detail

Table 82. Ivanti Business Overview

Table 83. Ivanti Open Source Help Desk Software Product

Table 84. Ivanti Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 85. Ivanti Recent Development

Table 86. Hewlett Packard Enterprise (HPE) Company Detail

Table 87. Hewlett Packard Enterprise (HPE) Business Overview

Table 88. Hewlett Packard Enterprise (HPE) Open Source Help Desk Software Product

Table 89. Hewlett Packard Enterprise (HPE) Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 90. Hewlett Packard Enterprise (HPE) Recent Development

Table 91. Kayako Company Detail

Table 92. Kayako Business Overview

Table 93. Kayako Open Source Help Desk Software Product

Table 94. Kayako Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 95. Kayako Recent Development

Table 96. ASG Technologies Company Detail

Table 97. ASG Technologies Business Overview

Table 98. ASG Technologies Open Source Help Desk Software Product

Table 99. ASG Technologies Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 100. ASG Technologies Recent Development

Table 101. Resolve Systems Company Detail

Table 102. Resolve Systems Business Overview

Table 103. Resolve Systems Open Source Help Desk Software Product

Table 104. Resolve Systems Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 105. Resolve Systems Recent Development

Table 106. ServiceNow Company Detail

Table 107. ServiceNow Business Overview

Table 108. ServiceNow Open Source Help Desk Software Product

Table 109. ServiceNow Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 110. ServiceNow Recent Development

Table 111. Sunrise Software Ltd Company Detail

Table 112. Sunrise Software Ltd Business Overview

Table 113. Sunrise Software Ltd Open Source Help Desk Software Product

Table 114. Sunrise Software Ltd Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 115. Sunrise Software Ltd Recent Development

Table 116. SunView Software Company Detail

Table 117. SunView Software Business Overview

Table 118. SunView Software Open Source Help Desk Software Product

Table 119. SunView Software Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 120. SunView Software Recent Development

Table 121. Vision Helpdesk Company Detail

Table 122. Vision Helpdesk Business Overview

Table 123. Vision Helpdesk Open Source Help Desk Software Product

Table 124. Vision Helpdesk Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 125. Vision Helpdesk Recent Development

Table 126. Kaseya Ltd Company Detail

Table 127. Kaseya Ltd Business Overview

Table 128. Kaseya Ltd Open Source Help Desk Software Product

Table 129. Kaseya Ltd Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 130. Kaseya Ltd Recent Development

Table 131. Zendesk Company Detail

Table 132. Zendesk Business Overview

Table 133. Zendesk Open Source Help Desk Software Product

Table 134. Zendesk Revenue in Open Source Help Desk Software Business (2018-2023) & (US$ Million)

Table 135. Zendesk Recent Development

Table 136. Research Programs/Design for This Report

Table 137. Key Data Information from Secondary Sources

Table 138. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Open Source Help Desk Software Market Size Comparison by Type (2023-2029) & (US$ Million)

Figure 2. Global Open Source Help Desk Software Market Share by Type: 2022 VS 2029

Figure 3. SME’s Features

Figure 4. Large Enterprise Features

Figure 5. Global Open Source Help Desk Software Market Size Comparison by Application (2023-2029) & (US$ Million)

Figure 6. Global Open Source Help Desk Software Market Share by Application: 2022 VS 2029

Figure 7. IT Case Studies

Figure 8. Telecommunication Case Studies

Figure 9. Education Case Studies

Figure 10. Government Case Studies

Figure 11. Retail Case Studies

Figure 12. Open Source Help Desk Software Report Years Considered

Figure 13. Global Open Source Help Desk Software Market Size (US$ Million), Year-over-Year: 2018-2029

Figure 14. Global Open Source Help Desk Software Market Size, (US$ Million), 2018 VS 2022 VS 2029

Figure 15. Global Open Source Help Desk Software Market Share by Region: 2022 VS 2029

Figure 16. Global Open Source Help Desk Software Market Share by Players in 2022

Figure 17. Global Top Open Source Help Desk Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Open Source Help Desk Software as of 2022)

Figure 18. The Top 10 and 5 Players Market Share by Open Source Help Desk Software Revenue in 2022

Figure 19. North America Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 20. North America Open Source Help Desk Software Market Share by Country (2018-2029)

Figure 21. United States Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 22. Canada Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 23. Europe Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 24. Europe Open Source Help Desk Software Market Share by Country (2018-2029)

Figure 25. Germany Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 26. France Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 27. U.K. Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 28. Italy Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 29. Russia Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 30. Nordic Countries Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 31. Asia-Pacific Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 32. Asia-Pacific Open Source Help Desk Software Market Share by Region (2018-2029)

Figure 33. China Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 34. Japan Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 35. South Korea Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 36. Southeast Asia Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 37. India Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 38. Australia Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 39. Latin America Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 40. Latin America Open Source Help Desk Software Market Share by Country (2018-2029)

Figure 41. Mexico Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 42. Brazil Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 43. Middle East & Africa Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 44. Middle East & Africa Open Source Help Desk Software Market Share by Country (2018-2029)

Figure 45. Turkey Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 46. Saudi Arabia Open Source Help Desk Software Market Size YoY Growth (2018-2029) & (US$ Million)

Figure 47. Atlassian Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 48. Axios Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 49. BMC Software Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 50. CA Technologies Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 51. Cherwell Software Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 52. Freshworks Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 53. HappyFox Inc Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 54. Ivanti Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 55. Hewlett Packard Enterprise (HPE) Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 56. Kayako Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 57. ASG Technologies Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 58. Resolve Systems Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 59. ServiceNow Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 60. Sunrise Software Ltd Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 61. SunView Software Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 62. Vision Helpdesk Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 63. Kaseya Ltd Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 64. Zendesk Revenue Growth Rate in Open Source Help Desk Software Business (2018-2023)

Figure 65. Bottom-up and Top-down Approaches for This Report

Figure 66. Data Triangulation

Figure 67. Key Executives Interviewed

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