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Global Computer Telephony Integration Software Market Size, Manufacturers, Supply Chain, Sales Channel and Clients, 2025-2031
Published Date: July 2025
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Report Code: QYRE-Auto-15E5856
Home | Market Reports | Computers & Electronics| Enterprise Technology
Global Computer Telephony Integration Software Market Size Status and Forecast 2021 2027
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Global Computer Telephony Integration Software Market Size, Manufacturers, Supply Chain, Sales Channel and Clients, 2025-2031

Code: QYRE-Auto-15E5856
Report
July 2025
Pages:160
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Five9
Salesforce
Ringcentral
Twilio
Enghouse Interactive
NewVoiceMedia (Vonage)
Genesys
Zendesk
Freshworks
NICE inContact
Nextiva
Talkdesk
Jive Communications (LogMeIn)
Ameyo
Aircall
Tenfold
Ozonetel
InGenius

Computer Telephony Integration Software Market Size

In 2024, the global market size of Computer Telephony Integration Software was estimated to be worth US$ 2411 million and is forecast to reach approximately US$ 7652 million by 2031 with a CAGR of 18.2% during the forecast period 2025-2031.

Computer Telephony Integration Software Market

Computer Telephony Integration Software Market

Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be integrated or coordinated. CTI (Computer Telephony Integration) software enables you to control your phone or phone system from your computer. CTI is often used as a jargon term for describing integrations between a phone system and a customer relationship management (CRM) system that has already been deployed. These integrations add features to enhance both systems and help agents better handle interactions.
From a regional perspective, the US market share is relatively large, accounting for about 29%, and will maintain steady growth in the next few years.
With a market share of about 25%, Europe will continue to play an important role that cannot be ignored. China has about 16 per cent of the market. Major manufacturers are Five9, Salesforce, RingCentral, Twilio, Enghouse Interactive, NewVoiceMedia (Vonage), Genesys, Zendesk, Freshworks, NICE inContact, Nextiva, Talkdesk, Jive Communications (LogMeIn), Ameyo, Aircall, Tenfold, Ozonetel, InGenius, etc. The top three, with about 16% of the market.

Report Scope

This report aims to provide a comprehensive presentation of the global market for Computer Telephony Integration Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Computer Telephony Integration Software.
The Computer Telephony Integration Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Computer Telephony Integration Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Computer Telephony Integration Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, product type, application, and regions.
Market Segmentation

Scope of Computer Telephony Integration Software Market Report

Report Metric Details
Report Name Computer Telephony Integration Software Market
CAGR 18.2%
Segment by Type
  • Cloud Based
  • On-Premise
Segment by Application
  • Large Enterprises
  • SMEs
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Five9, Salesforce, RingCentral, Twilio, Enghouse Interactive, NewVoiceMedia (Vonage), Genesys, Zendesk, Freshworks, NICE inContact, Nextiva, Talkdesk, Jive Communications (LogMeIn), Ameyo, Aircall, Tenfold, Ozonetel, InGenius
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on.
  • Chapter 2: Revenue of Computer Telephony Integration Software in global and regional level.
  • Chapter 3: Detailed analysis of Computer Telephony Integration Software company competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Computer Telephony Integration Software revenue, gross margin, and recent development, etc.
  • Chapter 5: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 6: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 7: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
  • Chapter 8: Europe by Type, by Application and by country, revenue for each segment.
  • Chapter 9: Asia Pacific by Type, by Application and by region, revenue for each segment.
  • Chapter 10: Latin America by Type, by Application and by country, revenue for each segment.
  • Chapter 11: Middle East and Africa, by Type, by Application and by country, revenue for each segment.
  • Chapter 12: Analysis of industrial chain, sales channel, key raw materials, distributors, and customers.
  • Chapter 13: Introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
  • Chapter 14: Research Findings and Conclusion

FAQ for this report

What is the Computer Telephony Integration Software Market share by region?

Ans: With a market share of about 25%, Europe will continue to play an important role that cannot be ignored.

Who are the main players in the Computer Telephony Integration Software Market report?

Ans: The main players in the Computer Telephony Integration Software Market are Five9, Salesforce, RingCentral, Twilio, Enghouse Interactive, NewVoiceMedia (Vonage), Genesys, Zendesk, Freshworks, NICE inContact, Nextiva, Talkdesk, Jive Communications (LogMeIn), Ameyo, Aircall, Tenfold, Ozonetel, InGenius

What are the Application segmentation covered in the Computer Telephony Integration Software Market report?

Ans: The Applications covered in the Computer Telephony Integration Software Market report are Large Enterprises, SMEs

What are the Type segmentation covered in the Computer Telephony Integration Software Market report?

Ans: The Types covered in the Computer Telephony Integration Software Market report are Cloud Based, On-Premise

1 Study Coverage
1.1 Computer Telephony Integration Software Product Introduction
1.2 Market by Type
1.2.1 Global Computer Telephony Integration Software Market Size Growth Rate by Type (2020 VS 2024 VS 2031)
1.2.2 Cloud Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Computer Telephony Integration Software Market Size Growth Rate by Application (2020 VS 2024 VS 2031)
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Executive Summary
2.1 Global Computer Telephony Integration Software Market Size Estimates and Forecasts
2.2 Computer Telephony Integration Software Market Size by Region: 2024 Versus 2031
2.2.1 Global Computer Telephony Integration Software Revenue by Region: 2020-2025
2.2.2 Global Computer Telephony Integration Software Revenue Forecast by Region (2026-2031)
2.2.3 Global Computer Telephony Integration Software Revenue Market Share by Region (2020-2031)
3 Market Segments
3.1 Breakdown Data by Type
3.1.1 Global Computer Telephony Integration Software Revenue by Type (2020-2031)
3.1.2 Global Computer Telephony Integration Software Revenue Market Share by Type (2020-2031)
3.2 Breakdown Data by Application
3.2.1 Global Computer Telephony Integration Software Revenue by Application (2020-2031)
3.2.2 Global Computer Telephony Integration Software Revenue Market Share by Application (2020-2031)
3.3 by Type and by Application Crossing Analysis
3.3.1 Cloud Based of Computer Telephony Integration Software Revenue Market Share by Application
3.3.2 On-Premise of Computer Telephony Integration Software Revenue Market Share by Application
4 Global Computer Telephony Integration Software by Company
4.1 Global Computer Telephony Integration Software Revenue by Company (2020-2025)
4.2 Global Computer Telephony Integration Software Revenue Share by Company (2020-2025)
4.3 Competitive Landscape
4.3.1 Key Computer Telephony Integration Software Companies around the World: Ranking by Revenue
4.3.2 Global Computer Telephony Integration Software Market Concentration Ratio (CR5 and HHI) & (2020-2025)
4.3.3 Global Computer Telephony Integration Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.4 Global Computer Telephony Integration Software Companies Headquarters & Product Type
4.4.1 Global Computer Telephony Integration Software Companies Headquarters
4.4.2 Date of International Companies Enter into Computer Telephony Integration Software Market
4.4.3 Global Computer Telephony Integration Software Companies Product & Service
4.4.4 Cloud Based Revenue Market Share of Computer Telephony Integration Software by Company
4.4.5 On-Premise Revenue Market Share of Computer Telephony Integration Software by Company
4.5 Global Computer Telephony Integration Software Mergers & Acquisitions, Expansion Plans
5 Company Profiles
5.1 Five9
5.1.1 Five9 Corporation Information
5.1.2 Five9 Description, Business Overview
5.1.3 Five9 Computer Telephony Integration Software Products Offered
5.1.4 Five9 Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.1.5 Five9 Computer Telephony Integration Software Revenue by Product in 2024
5.1.6 Five9 Computer Telephony Integration Software Revenue by Application in 2024
5.1.7 Five9 Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.1.8 Five9 Recent Developments
5.2 Salesforce
5.2.1 Salesforce Corporation Information
5.2.2 Salesforce Description, Business Overview
5.2.3 Salesforce Computer Telephony Integration Software Products Offered
5.2.4 Salesforce Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.2.5 Salesforce Computer Telephony Integration Software Revenue by Product in 2024
5.2.6 Salesforce Computer Telephony Integration Software Revenue by Application in 2024
5.2.7 Salesforce Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.2.8 Salesforce Recent Developments
5.3 RingCentral
5.3.1 RingCentral Corporation Information
5.3.2 RingCentral Description, Business Overview
5.3.3 RingCentral Computer Telephony Integration Software Products Offered
5.3.4 RingCentral Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.3.5 RingCentral Computer Telephony Integration Software Revenue by Product in 2024
5.3.6 RingCentral Computer Telephony Integration Software Revenue by Application in 2024
5.3.7 RingCentral Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.3.8 RingCentral Recent Developments
5.4 Twilio
5.4.1 Twilio Corporation Information
5.4.2 Twilio Description, Business Overview
5.4.3 Twilio Computer Telephony Integration Software Products Offered
5.4.4 Twilio Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.4.5 Twilio Computer Telephony Integration Software Revenue by Product in 2024
5.4.6 Twilio Computer Telephony Integration Software Revenue by Application in 2024
5.4.7 Twilio Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.4.8 Twilio Recent Developments
5.5 Enghouse Interactive
5.5.1 Enghouse Interactive Corporation Information
5.5.2 Enghouse Interactive Description, Business Overview
5.5.3 Enghouse Interactive Computer Telephony Integration Software Products Offered
5.5.4 Enghouse Interactive Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.5.5 Enghouse Interactive Computer Telephony Integration Software Revenue by Product in 2024
5.5.6 Enghouse Interactive Computer Telephony Integration Software Revenue by Application in 2024
5.5.7 Enghouse Interactive Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.5.8 Enghouse Interactive Recent Developments
5.6 NewVoiceMedia (Vonage)
5.6.1 NewVoiceMedia (Vonage) Corporation Information
5.6.2 NewVoiceMedia (Vonage) Description, Business Overview
5.6.3 NewVoiceMedia (Vonage) Computer Telephony Integration Software Products Offered
5.6.4 NewVoiceMedia (Vonage) Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.6.5 NewVoiceMedia (Vonage) Computer Telephony Integration Software Revenue by Product in 2024
5.6.6 NewVoiceMedia (Vonage) Computer Telephony Integration Software Revenue by Application in 2024
5.6.7 NewVoiceMedia (Vonage) Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.6.8 NewVoiceMedia (Vonage) Recent Developments
5.7 Genesys
5.7.1 Genesys Corporation Information
5.7.2 Genesys Description, Business Overview
5.7.3 Genesys Computer Telephony Integration Software Products Offered
5.7.4 Genesys Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.7.5 Genesys Computer Telephony Integration Software Revenue by Product in 2024
5.7.6 Genesys Computer Telephony Integration Software Revenue by Application in 2024
5.7.7 Genesys Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.7.8 Genesys Recent Developments
5.8 Zendesk
5.8.1 Zendesk Corporation Information
5.8.2 Zendesk Description, Business Overview
5.8.3 Zendesk Computer Telephony Integration Software Products Offered
5.8.4 Zendesk Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.8.5 Zendesk Computer Telephony Integration Software Revenue by Product in 2024
5.8.6 Zendesk Computer Telephony Integration Software Revenue by Application in 2024
5.8.7 Zendesk Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.8.8 Zendesk Recent Developments
5.9 Freshworks
5.9.1 Freshworks Corporation Information
5.9.2 Freshworks Description, Business Overview
5.9.3 Freshworks Computer Telephony Integration Software Products Offered
5.9.4 Freshworks Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.9.5 Freshworks Computer Telephony Integration Software Revenue by Product in 2024
5.9.6 Freshworks Computer Telephony Integration Software Revenue by Application in 2024
5.9.7 Freshworks Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.9.8 Freshworks Recent Developments
5.10 NICE inContact
5.10.1 NICE inContact Corporation Information
5.10.2 NICE inContact Description, Business Overview
5.10.3 NICE inContact Computer Telephony Integration Software Products Offered
5.10.4 NICE inContact Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.10.5 NICE inContact Computer Telephony Integration Software Revenue by Product in 2024
5.10.6 NICE inContact Computer Telephony Integration Software Revenue by Application in 2024
5.10.7 NICE inContact Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.10.8 NICE inContact Recent Developments
5.11 Nextiva
5.11.1 Nextiva Corporation Information
5.11.2 Nextiva Description, Business Overview
5.11.3 Nextiva Computer Telephony Integration Software Products Offered
5.11.4 Nextiva Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.11.5 Nextiva Computer Telephony Integration Software Revenue by Product in 2024
5.11.6 Nextiva Computer Telephony Integration Software Revenue by Application in 2024
5.11.7 Nextiva Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.11.8 Nextiva Recent Developments
5.12 Talkdesk
5.12.1 Talkdesk Corporation Information
5.12.2 Talkdesk Description, Business Overview
5.12.3 Talkdesk Computer Telephony Integration Software Products Offered
5.12.4 Talkdesk Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.12.5 Talkdesk Computer Telephony Integration Software Revenue by Product in 2024
5.12.6 Talkdesk Computer Telephony Integration Software Revenue by Application in 2024
5.12.7 Talkdesk Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.12.8 Talkdesk Recent Developments
5.13 Jive Communications (LogMeIn)
5.13.1 Jive Communications (LogMeIn) Corporation Information
5.13.2 Jive Communications (LogMeIn) Description, Business Overview
5.13.3 Jive Communications (LogMeIn) Computer Telephony Integration Software Products Offered
5.13.4 Jive Communications (LogMeIn) Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.13.5 Jive Communications (LogMeIn) Computer Telephony Integration Software Revenue by Product in 2024
5.13.6 Jive Communications (LogMeIn) Computer Telephony Integration Software Revenue by Application in 2024
5.13.7 Jive Communications (LogMeIn) Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.13.8 Jive Communications (LogMeIn) Recent Developments
5.14 Ameyo
5.14.1 Ameyo Corporation Information
5.14.2 Ameyo Description, Business Overview
5.14.3 Ameyo Computer Telephony Integration Software Products Offered
5.14.4 Ameyo Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.14.5 Ameyo Computer Telephony Integration Software Revenue by Product in 2024
5.14.6 Ameyo Computer Telephony Integration Software Revenue by Application in 2024
5.14.7 Ameyo Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.14.8 Ameyo Recent Developments
5.15 Aircall
5.15.1 Aircall Corporation Information
5.15.2 Aircall Description, Business Overview
5.15.3 Aircall Computer Telephony Integration Software Products Offered
5.15.4 Aircall Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.15.5 Aircall Computer Telephony Integration Software Revenue by Product in 2024
5.15.6 Aircall Computer Telephony Integration Software Revenue by Application in 2024
5.15.7 Aircall Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.15.8 Aircall Recent Developments
5.16 Tenfold
5.16.1 Tenfold Corporation Information
5.16.2 Tenfold Description, Business Overview
5.16.3 Tenfold Computer Telephony Integration Software Products Offered
5.16.4 Tenfold Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.16.5 Tenfold Computer Telephony Integration Software Revenue by Product in 2024
5.16.6 Tenfold Computer Telephony Integration Software Revenue by Application in 2024
5.16.7 Tenfold Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.16.8 Tenfold Recent Developments
5.17 Ozonetel
5.17.1 Ozonetel Corporation Information
5.17.2 Ozonetel Description, Business Overview
5.17.3 Ozonetel Computer Telephony Integration Software Products Offered
5.17.4 Ozonetel Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.17.5 Ozonetel Computer Telephony Integration Software Revenue by Product in 2024
5.17.6 Ozonetel Computer Telephony Integration Software Revenue by Application in 2024
5.17.7 Ozonetel Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.17.8 Ozonetel Recent Developments
5.18 InGenius
5.18.1 InGenius Corporation Information
5.18.2 InGenius Description, Business Overview
5.18.3 InGenius Computer Telephony Integration Software Products Offered
5.18.4 InGenius Computer Telephony Integration Software Revenue and Gross Margin (2020-2025)
5.18.5 InGenius Computer Telephony Integration Software Revenue by Product in 2024
5.18.6 InGenius Computer Telephony Integration Software Revenue by Application in 2024
5.18.7 InGenius Computer Telephony Integration Software Revenue by Geographic Area in 2024
5.18.8 InGenius Recent Developments
6 North America
6.1 North America Computer Telephony Integration Software Market Size YoY Growth 2020-2031
6.2 North America Computer Telephony Integration Software Market Facts & Figures by Country (2020-2031)
6.3 North America Computer Telephony Integration Software Revenue by Type (2020-2025)
6.4 North America Computer Telephony Integration Software Revenue by Application (2020-2025)
7 Asia-Pacific
7.1 Asia-Pacific Computer Telephony Integration Software Market Size YoY Growth 2020-2031
7.2 Asia-Pacific Computer Telephony Integration Software Market Facts & Figures by Region (2020-2031)
7.3 Asia-Pacific Computer Telephony Integration Software Revenue by Type (2020-2025)
7.4 Asia-Pacific Computer Telephony Integration Software Revenue by Application (2020-2025)
8 Europe
8.1 Europe Computer Telephony Integration Software Market Size YoY Growth 2020-2031
8.2 Europe Computer Telephony Integration Software Market Facts & Figures by Country (2020-2031)
8.3 Europe Computer Telephony Integration Software Revenue by Type (2020-2025)
8.4 Europe Computer Telephony Integration Software Revenue by Application (2020-2025)
9 Latin America
9.1 Latin America Computer Telephony Integration Software Market Size YoY Growth 2020-2031
9.2 Latin America Computer Telephony Integration Software Market Facts & Figures by Country (2020-2031)
9.3 Latin America Computer Telephony Integration Software Revenue by Type (2020-2025)
9.4 Latin America Computer Telephony Integration Software Revenue by Application (2020-2025)
10 Middle East and Africa
10.1 Latin America Computer Telephony Integration Software Market Size YoY Growth 2020-2031
10.2 Middle East and Africa Computer Telephony Integration Software Market Facts & Figures by Country (2020-2031)
10.3 Middle East and Africa Computer Telephony Integration Software Revenue by Type (2020-2025)
10.4 Middle East and Africa Computer Telephony Integration Software Revenue by Application (2020-2025)
11 Supply Chain and Sales Channel analysis
11.1 Computer Telephony Integration Software Supply Chain Analysis
11.2 Computer Telephony Integration Software Key Raw Materials and Upstream Suppliers
11.3 Computer Telephony Integration Software Clients Analysis
11.4 Computer Telephony Integration Software Sales Channel and Sales Model Analysis
11.4.1 Computer Telephony Integration Software Distribution Channel Analysis: Indirect Sales VS Direct Sales
11.4.2 Computer Telephony Integration Software Distribution Channel Analysis: Online Sales VS Offline Sales
11.4.3 Computer Telephony Integration Software Distributors
12 Computer Telephony Integration Software Market Dynamics
12.1 Computer Telephony Integration Software Industry Trends
12.2 Computer Telephony Integration Software Market Drivers
12.3 Computer Telephony Integration Software Market Challenges
12.4 Computer Telephony Integration Software Market Restraints
13 Research Findings and Conclusion
14 Appendix
14.1 Research Methodology
14.1.1 Methodology/Research Approach
14.1.1.1 Research Programs/Design
14.1.1.2 Market Size Estimation
14.1.1.3 Market Breakdown and Data Triangulation
14.1.2 Data Source
14.1.2.1 Secondary Sources
14.1.2.2 Primary Sources
14.2 Author Details
14.3 Disclaimer
FEATURED COMPANIES
Five9
Salesforce
Ringcentral
Twilio
Enghouse Interactive
NewVoiceMedia (Vonage)
Genesys
Zendesk
Freshworks
NICE inContact
Nextiva
Talkdesk
Jive Communications (LogMeIn)
Ameyo
Aircall
Tenfold
Ozonetel
InGenius
List of Tables
 Table 1. Global Computer Telephony Integration Software Market Size Growth Rate (CAGR) by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Global Computer Telephony Integration Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 3. Global Computer Telephony Integration Software Market Size by Region (US$ Million): 2024 VS 2031
 Table 4. Global Computer Telephony Integration Software Revenue by Region (2020-2025) & (US$ Million)
 Table 5. Global Computer Telephony Integration Software Revenue Forecast by Region (2026-2031) & (US$ Million)
 Table 6. Global Computer Telephony Integration Software Revenue by Type (2020-2025) & (US$ Million)
 Table 7. Global Computer Telephony Integration Software Revenue Forecast by Type (2026-2031) & (US$ Million)
 Table 8. Global Computer Telephony Integration Software Revenue by Application (2020-2025) & (US$ Million)
 Table 9. Global Computer Telephony Integration Software Revenue Forecast by Application (2026-2031) & (US$ Million)
 Table 10. Computer Telephony Integration Software Revenue by Company (2020-2025) & (US$ Million)
 Table 11. Computer Telephony Integration Software Revenue Share by Company (2020-2025)
 Table 12. Ranking of Global Top Computer Telephony Integration Software Players by Revenue (US$ Million) in 2024
 Table 13. Global Computer Telephony Integration Software Companies Market Concentration Ratio (CR5 and HHI) & (2020-2025)
 Table 14. Global Computer Telephony Integration Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Computer Telephony Integration Software as of 2024)
 Table 15. Global Computer Telephony Integration Software Companies Headquarters
 Table 16. Date of International Companies Enter into Computer Telephony Integration Software Market
 Table 17. Global Computer Telephony Integration Software Companies Product & Service
 Table 18. Global Computer Telephony Integration Software Mergers & Acquisitions, Expansion Plans
 Table 19. Five9 Corporation Information
 Table 20. Five9 Description and Business Overview
 Table 21. Five9 Computer Telephony Integration Software Product
 Table 22. Five9 Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 23. Five9 Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 24. Five9 Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 25. Five9 Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 26. Five9 Recent Developments
 Table 27. Salesforce Corporation Information
 Table 28. Salesforce Description and Business Overview
 Table 29. Salesforce Computer Telephony Integration Software Product
 Table 30. Salesforce Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 31. Salesforce Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 32. Salesforce Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 33. Salesforce Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 34. Salesforce Recent Developments
 Table 35. RingCentral Corporation Information
 Table 36. RingCentral Description and Business Overview
 Table 37. RingCentral Computer Telephony Integration Software Product
 Table 38. RingCentral Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 39. RingCentral Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 40. RingCentral Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 41. RingCentral Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 42. RingCentral Recent Developments
 Table 43. Twilio Corporation Information
 Table 44. Twilio Description and Business Overview
 Table 45. Twilio Computer Telephony Integration Software Product
 Table 46. Twilio Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 47. Twilio Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 48. Twilio Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 49. Twilio Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 50. Twilio Recent Developments
 Table 51. Enghouse Interactive Corporation Information
 Table 52. Enghouse Interactive Description and Business Overview
 Table 53. Enghouse Interactive Computer Telephony Integration Software Product
 Table 54. Enghouse Interactive Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 55. Enghouse Interactive Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 56. Enghouse Interactive Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 57. Enghouse Interactive Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 58. Enghouse Interactive Recent Developments
 Table 59. NewVoiceMedia (Vonage) Corporation Information
 Table 60. NewVoiceMedia (Vonage) Description and Business Overview
 Table 61. NewVoiceMedia (Vonage) Computer Telephony Integration Software Product
 Table 62. NewVoiceMedia (Vonage) Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 63. NewVoiceMedia (Vonage) Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 64. NewVoiceMedia (Vonage) Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 65. NewVoiceMedia (Vonage) Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 66. NewVoiceMedia (Vonage) Recent Developments
 Table 67. Genesys Corporation Information
 Table 68. Genesys Description and Business Overview
 Table 69. Genesys Computer Telephony Integration Software Product
 Table 70. Genesys Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 71. Genesys Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 72. Genesys Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 73. Genesys Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 74. Genesys Recent Developments
 Table 75. Zendesk Corporation Information
 Table 76. Zendesk Description and Business Overview
 Table 77. Zendesk Computer Telephony Integration Software Product
 Table 78. Zendesk Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 79. Zendesk Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 80. Zendesk Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 81. Zendesk Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 82. Zendesk Recent Developments
 Table 83. Freshworks Corporation Information
 Table 84. Freshworks Description and Business Overview
 Table 85. Freshworks Computer Telephony Integration Software Product
 Table 86. Freshworks Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 87. Freshworks Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 88. Freshworks Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 89. Freshworks Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 90. Freshworks Recent Developments
 Table 91. NICE inContact Corporation Information
 Table 92. NICE inContact Description and Business Overview
 Table 93. NICE inContact Computer Telephony Integration Software Product
 Table 94. NICE inContact Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 95. NICE inContact Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 96. NICE inContact Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 97. NICE inContact Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 98. NICE inContact Recent Developments
 Table 99. Nextiva Corporation Information
 Table 100. Nextiva Description and Business Overview
 Table 101. Nextiva Computer Telephony Integration Software Product
 Table 102. Nextiva Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 103. Nextiva Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 104. Nextiva Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 105. Nextiva Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 106. Nextiva Recent Developments
 Table 107. Talkdesk Corporation Information
 Table 108. Talkdesk Description and Business Overview
 Table 109. Talkdesk Computer Telephony Integration Software Product
 Table 110. Talkdesk Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 111. Talkdesk Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 112. Talkdesk Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 113. Talkdesk Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 114. Talkdesk Recent Developments
 Table 115. Jive Communications (LogMeIn) Corporation Information
 Table 116. Jive Communications (LogMeIn) Description and Business Overview
 Table 117. Jive Communications (LogMeIn) Computer Telephony Integration Software Product
 Table 118. Jive Communications (LogMeIn) Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 119. Jive Communications (LogMeIn) Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 120. Jive Communications (LogMeIn) Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 121. Jive Communications (LogMeIn) Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 122. Jive Communications (LogMeIn) Recent Developments
 Table 123. Ameyo Corporation Information
 Table 124. Ameyo Description and Business Overview
 Table 125. Ameyo Computer Telephony Integration Software Product
 Table 126. Ameyo Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 127. Ameyo Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 128. Ameyo Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 129. Ameyo Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 130. Ameyo Recent Developments
 Table 131. Aircall Corporation Information
 Table 132. Aircall Description and Business Overview
 Table 133. Aircall Computer Telephony Integration Software Product
 Table 134. Aircall Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 135. Aircall Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 136. Aircall Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 137. Aircall Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 138. Aircall Recent Developments
 Table 139. Tenfold Corporation Information
 Table 140. Tenfold Description and Business Overview
 Table 141. Tenfold Computer Telephony Integration Software Product
 Table 142. Tenfold Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 143. Tenfold Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 144. Tenfold Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 145. Tenfold Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 146. Tenfold Recent Developments
 Table 147. Ozonetel Corporation Information
 Table 148. Ozonetel Description and Business Overview
 Table 149. Ozonetel Computer Telephony Integration Software Product
 Table 150. Ozonetel Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 151. Ozonetel Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 152. Ozonetel Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 153. Ozonetel Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 154. Ozonetel Recent Developments
 Table 155. InGenius Corporation Information
 Table 156. InGenius Description and Business Overview
 Table 157. InGenius Computer Telephony Integration Software Product
 Table 158. InGenius Computer Telephony Integration Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 159. InGenius Revenue Proportion of Computer Telephony Integration Software by Product in 2024
 Table 160. InGenius Revenue Proportion of Computer Telephony Integration Software by Application in 2024
 Table 161. InGenius Revenue Proportion of Computer Telephony Integration Software by Geographic Area in 2024
 Table 162. InGenius Recent Developments
 Table 163. North America Computer Telephony Integration Software Revenue by Country (2020-2025) & (US$ Million)
 Table 164. North America Computer Telephony Integration Software Revenue by Country (2026-2031) & (US$ Million)
 Table 165. North America Computer Telephony Integration Software Revenue by Type (2020-2025) & (US$ Million)
 Table 166. North America Computer Telephony Integration Software Revenue by Application (2020-2025) & (US$ Million)
 Table 167. Asia-Pacific Computer Telephony Integration Software Revenue by Region (2020-2025) & (US$ Million)
 Table 168. Asia-Pacific Computer Telephony Integration Software Revenue by Region (2026-2031) & (US$ Million)
 Table 169. Asia-Pacific Computer Telephony Integration Software Revenue by Type (2020-2025) & (US$ Million)
 Table 170. Asia-Pacific Computer Telephony Integration Software Revenue by Application (2020-2025) & (US$ Million)
 Table 171. Europe Computer Telephony Integration Software Revenue by Country (2020-2025) & (US$ Million)
 Table 172. Europe Computer Telephony Integration Software Revenue by Country (2026-2031) & (US$ Million)
 Table 173. Europe Computer Telephony Integration Software Revenue by Type (2020-2025) & (US$ Million)
 Table 174. Europe Computer Telephony Integration Software Revenue by Application (2020-2025) & (US$ Million)
 Table 175. Latin America Computer Telephony Integration Software Revenue by Country (2020-2025) & (US$ Million)
 Table 176. Latin America Computer Telephony Integration Software Revenue by Country (2026-2031) & (US$ Million)
 Table 177. Latin America Computer Telephony Integration Software Revenue by Type (2020-2025) & (US$ Million)
 Table 178. Latin America Computer Telephony Integration Software Revenue by Application (2020-2025) & (US$ Million)
 Table 179. Middle East and Africa Computer Telephony Integration Software Revenue by Country (2020-2025) & (US$ Million)
 Table 180. Middle East and Africa Computer Telephony Integration Software Revenue by Country (2026-2031) & (US$ Million)
 Table 181. Middle East and Africa Computer Telephony Integration Software Revenue by Type (2020-2025) & (US$ Million)
 Table 182. Middle East and Africa Computer Telephony Integration Software Revenue by Application (2020-2025) & (US$ Million)
 Table 183. Computer Telephony Integration Software Key Raw Materials, Industry Status and Trend
 Table 184. Computer Telephony Integration Software Key Raw Materials and Upstream Suppliers
 Table 185. Computer Telephony Integration Software Clients Status and Trend
 Table 186. Computer Telephony Integration Software Typical Clients
 Table 187. Computer Telephony Integration Software Distributors
 Table 188. Computer Telephony Integration Software Market Trends
 Table 189. Computer Telephony Integration Software Market Drivers
 Table 190. Computer Telephony Integration Software Market Challenges
 Table 191. Computer Telephony Integration Software Market Restraints
 Table 192. Research Programs/Design for This Report
 Table 193. Key Data Information from Secondary Sources
 Table 194. Key Data Information from Primary Sources


List of Figures
 Figure 1. Computer Telephony Integration Software Product Picture
 Figure 2. Global Computer Telephony Integration Software Market Size by Type (US$ Million): 2020 VS 2024 VS 2031
 Figure 3. Global Computer Telephony Integration Software Revenue Market Share by Type in 2024 & 2031
 Figure 4. Cloud Based Product Picture
 Figure 5. On-Premise Product Picture
 Figure 6. Global Computer Telephony Integration Software Market Size by Application (US$ Million): 2020 VS 2024 VS 2031
 Figure 7. Global Computer Telephony Integration Software Revenue Market Share by Application in 2024 & 2031
 Figure 8. Large Enterprises
 Figure 9. SMEs
 Figure 10. Computer Telephony Integration Software Report Years Considered
 Figure 11. Global Computer Telephony Integration Software Revenue, (US$ Million), 2020 VS 2024 VS 2031
 Figure 12. Global Computer Telephony Integration Software Market Size (2020-2031) & (US$ Million)
 Figure 13. Global Computer Telephony Integration Software Market Size Market Share by Region: 2024 Versus 2031
 Figure 14. Global Computer Telephony Integration Software Revenue Market Share by Region (2020-2031)
 Figure 15. Global Computer Telephony Integration Software Revenue Market Share Forecast by Type (2020-2031)
 Figure 16. Global Computer Telephony Integration Software Revenue Market Share Forecast by Application (2020-2031)
 Figure 17. Cloud Based of Computer Telephony Integration Software Revenue Market Share by Application, 2024 VS 2031
 Figure 18. On-Premise of Computer Telephony Integration Software Revenue Market Share by Application, 2024 VS 2031
 Figure 19. Computer Telephony Integration Software Revenue Share by Company (2024)
 Figure 20. Computer Telephony Integration Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3): 2020 VS 2024
 Figure 21. Cloud Based Revenue Proportion by Company in 2024
 Figure 22. On-Premise Revenue Proportion by Company in 2024
 Figure 23. North America Computer Telephony Integration Software Revenue 2020-2031 (US$ Million)
 Figure 24. North America Computer Telephony Integration Software Revenue Market Share by Type (2020-2025)
 Figure 25. North America Computer Telephony Integration Software Revenue Market Share by Application (2020-2025)
 Figure 26. Asia-Pacific Computer Telephony Integration Software Revenue 2020-2031 (US$ Million)
 Figure 27. Asia-Pacific Computer Telephony Integration Software Revenue Market Share by Region (2020-2031)
 Figure 28. Asia-Pacific Computer Telephony Integration Software Revenue Market Share by Type (2020-2025)
 Figure 29. Asia-Pacific Computer Telephony Integration Software Revenue Market Share by Application (2020-2025)
 Figure 30. Europe Computer Telephony Integration Software Revenue Growth Rate 2020-2031 (US$ Million)
 Figure 31. Europe Computer Telephony Integration Software Revenue Market Share by Country (2020-2031)
 Figure 32. Europe Computer Telephony Integration Software Revenue Market Share by Type (2020-2025)
 Figure 33. Europe Computer Telephony Integration Software Revenue Market Share by Application (2020-2025)
 Figure 34. Latin America Computer Telephony Integration Software Revenue Growth Rate 2020-2031 (US$ Million)
 Figure 35. Latin America Computer Telephony Integration Software Revenue Market Share by Country (2020-2031)
 Figure 36. Latin America Computer Telephony Integration Software Revenue Market Share by Type (2020-2025)
 Figure 37. Latin America Computer Telephony Integration Software Revenue Market Share by Application (2020-2025)
 Figure 38. Middle East and Africa Computer Telephony Integration Software Revenue Growth Rate 2020-2031 (US$ Million)
 Figure 39. Middle East and Africa Computer Telephony Integration Software Revenue Market Share by Country (2020-2031)
 Figure 40. Middle East and Africa Computer Telephony Integration Software Revenue Market Share by Type (2020-2025)
 Figure 41. Middle East and Africa Computer Telephony Integration Software Revenue Market Share by Application (2020-2025)
 Figure 42. Computer Telephony Integration Software Supply Chain (Upstream and Downstream Market)
 Figure 43. Global Production Market Share of Computer Telephony Integration Software Raw Materials by Region in 2024
 Figure 44. Computer Telephony Integration Software Distribution Channels
 Figure 45. Global Computer Telephony Integration Software Percentage 2020-2031: Indirect Sales VS Direct Sales
 Figure 46. Global Computer Telephony Integration Software Percentage 2020-2031: Online Sales VS Offline Sales
 Figure 47. Bottom-up and Top-down Approaches for This Report
 Figure 48. Data Triangulation
 Figure 49. Key Executives Interviewed
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