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Global Conversational Intelligence Software Market Insights, Forecast to 2030
Published Date: December 2024
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Report Code: QYRE-Auto-5F2745
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Global Conversational Intelligence Software Market Insights Forecast to 2028
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Global Conversational Intelligence Software Market Insights, Forecast to 2030

Code: QYRE-Auto-5F2745
Report
December 2024
Pages:128
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES

Conversational Intelligence Software Market Size

The global Conversational Intelligence Software market is projected to grow from US$ 3963 million in 2024 to US$ 8312.3 million by 2030, at a Compound Annual Growth Rate (CAGR) of 13.1% during the forecast period.

Conversational Intelligence Software Market

Conversational Intelligence Software Market

Conversational intelligence software is a type of software that records, transcribes, and analyzes sales calls or other types of conversations. It can identify keywords and topics of conversation, provide statistics and insights, and help users improve their communication skills and outcomes. Conversational intelligence software can be used by businesses to enhance customer service, sales performance, training, and compliance.
Market Analysis and Insights: Global Conversational Intelligence Software Market
The industry trend of conversational intelligence software is expected to be positive and growing in the near future. The main drivers for this growth are the rising demand for AI-powered customer support services, the reduced chatbot development costs, the omnichannel deployment, and the increasing adoption of voice-based assistants. The public sector, healthcare, banking, retail, and e-commerce are some of the industries that are expected to benefit from conversational AI solutions.
Report Covers:
This report presents an overview of global market for Conversational Intelligence Software market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Conversational Intelligence Software, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Conversational Intelligence Software, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Conversational Intelligence Software revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Conversational Intelligence Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Conversational Intelligence Software revenue, projected growth trends, production technology, application and end-user industry.
Market Segmentation

Scope of Conversational Intelligence Software Market Report

Report Metric Details
Report Name Conversational Intelligence Software Market
Accounted market size in 2024 US$ 3963 million
Forecasted market size in 2030 US$ 8312.3 million
CAGR 13.1
Base Year 2024
Forecasted years 2025 - 2030
Segment by Type
  • Cloud Based
  • Web Based
Segment by Application
  • Large Enterprises
  • SMEs
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company SAP, IBM, Microsoft, Ada, Kore.ai, Conversica, LivePerson, Genesys, Boost.ai, Kata.ai, Cognigy, OneReach.ai, Avaamo, Just AI, Kasisto, Active.Ai, Solvvy, Certainly, Hyro, Mindsay
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Revenue of Conversational Intelligence Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Conversational Intelligence Software companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
  • Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
  • Chapter 8: China by Type, and by Application, revenue for each segment.
  • Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
  • Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
  • Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Conversational Intelligence Software revenue, gross margin, and recent development, etc.
  • Chapter 12: Analyst's Viewpoints/Conclusions

FAQ for this report

How fast is Conversational Intelligence Software Market growing?

Ans: The Conversational Intelligence Software Market witnessing a CAGR of 13.1 during the forecast period 2025-2030.

What is the Conversational Intelligence Software Market size in 2030?

Ans: The Conversational Intelligence Software Market size in 2030 will be US$ 8312.3 million.

Who are the main players in the Conversational Intelligence Software Market report?

Ans: The main players in the Conversational Intelligence Software Market are SAP, IBM, Microsoft, Ada, Kore.ai, Conversica, LivePerson, Genesys, Boost.ai, Kata.ai, Cognigy, OneReach.ai, Avaamo, Just AI, Kasisto, Active.Ai, Solvvy, Certainly, Hyro, Mindsay

What are the Application segmentation covered in the Conversational Intelligence Software Market report?

Ans: The Applications covered in the Conversational Intelligence Software Market report are Large Enterprises, SMEs

What are the Type segmentation covered in the Conversational Intelligence Software Market report?

Ans: The Types covered in the Conversational Intelligence Software Market report are Cloud Based, Web Based

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational Intelligence Software Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Cloud Based
1.2.3 Web Based
1.3 Market by Application
1.3.1 Global Conversational Intelligence Software Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational Intelligence Software Market Perspective (2019-2030)
2.2 Global Conversational Intelligence Software Growth Trends by Region
2.2.1 Conversational Intelligence Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Conversational Intelligence Software Historic Market Size by Region (2019-2024)
2.2.3 Conversational Intelligence Software Forecasted Market Size by Region (2025-2030)
2.3 Conversational Intelligence Software Market Dynamics
2.3.1 Conversational Intelligence Software Industry Trends
2.3.2 Conversational Intelligence Software Market Drivers
2.3.3 Conversational Intelligence Software Market Challenges
2.3.4 Conversational Intelligence Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Conversational Intelligence Software by Players
3.1.1 Global Conversational Intelligence Software Revenue by Players (2019-2024)
3.1.2 Global Conversational Intelligence Software Revenue Market Share by Players (2019-2024)
3.2 Global Conversational Intelligence Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Conversational Intelligence Software, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Conversational Intelligence Software Market Concentration Ratio
3.4.1 Global Conversational Intelligence Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational Intelligence Software Revenue in 2023
3.5 Global Key Players of Conversational Intelligence Software Head office and Area Served
3.6 Global Key Players of Conversational Intelligence Software, Product and Application
3.7 Global Key Players of Conversational Intelligence Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational Intelligence Software Breakdown Data by Type
4.1 Global Conversational Intelligence Software Historic Market Size by Type (2019-2024)
4.2 Global Conversational Intelligence Software Forecasted Market Size by Type (2025-2030)
5 Conversational Intelligence Software Breakdown Data by Application
5.1 Global Conversational Intelligence Software Historic Market Size by Application (2019-2024)
5.2 Global Conversational Intelligence Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Conversational Intelligence Software Market Size (2019-2030)
6.2 North America Conversational Intelligence Software Market Size by Type
6.2.1 North America Conversational Intelligence Software Market Size by Type (2019-2024)
6.2.2 North America Conversational Intelligence Software Market Size by Type (2025-2030)
6.2.3 North America Conversational Intelligence Software Market Share by Type (2019-2030)
6.3 North America Conversational Intelligence Software Market Size by Application
6.3.1 North America Conversational Intelligence Software Market Size by Application (2019-2024)
6.3.2 North America Conversational Intelligence Software Market Size by Application (2025-2030)
6.3.3 North America Conversational Intelligence Software Market Share by Application (2019-2030)
6.4 North America Conversational Intelligence Software Market Size by Country
6.4.1 North America Conversational Intelligence Software Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Conversational Intelligence Software Market Size by Country (2019-2024)
6.4.3 North America Conversational Intelligence Software Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Conversational Intelligence Software Market Size (2019-2030)
7.2 Europe Conversational Intelligence Software Market Size by Type
7.2.1 Europe Conversational Intelligence Software Market Size by Type (2019-2024)
7.2.2 Europe Conversational Intelligence Software Market Size by Type (2025-2030)
7.2.3 Europe Conversational Intelligence Software Market Share by Type (2019-2030)
7.3 Europe Conversational Intelligence Software Market Size by Application
7.3.1 Europe Conversational Intelligence Software Market Size by Application (2019-2024)
7.3.2 Europe Conversational Intelligence Software Market Size by Application (2025-2030)
7.3.3 Europe Conversational Intelligence Software Market Share by Application (2019-2030)
7.4 Europe Conversational Intelligence Software Market Size by Country
7.4.1 Europe Conversational Intelligence Software Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Conversational Intelligence Software Market Size by Country (2019-2024)
7.4.3 Europe Conversational Intelligence Software Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Conversational Intelligence Software Market Size (2019-2030)
8.2 China Conversational Intelligence Software Market Size by Type
8.2.1 China Conversational Intelligence Software Market Size by Type (2019-2024)
8.2.2 China Conversational Intelligence Software Market Size by Type (2025-2030)
8.2.3 China Conversational Intelligence Software Market Share by Type (2019-2030)
8.3 China Conversational Intelligence Software Market Size by Application
8.3.1 China Conversational Intelligence Software Market Size by Application (2019-2024)
8.3.2 China Conversational Intelligence Software Market Size by Application (2025-2030)
8.3.3 China Conversational Intelligence Software Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Conversational Intelligence Software Market Size (2019-2030)
9.2 Asia Conversational Intelligence Software Market Size by Type
9.2.1 Asia Conversational Intelligence Software Market Size by Type (2019-2024)
9.2.2 Asia Conversational Intelligence Software Market Size by Type (2025-2030)
9.2.3 Asia Conversational Intelligence Software Market Share by Type (2019-2030)
9.3 Asia Conversational Intelligence Software Market Size by Application
9.3.1 Asia Conversational Intelligence Software Market Size by Application (2019-2024)
9.3.2 Asia Conversational Intelligence Software Market Size by Application (2025-2030)
9.3.3 Asia Conversational Intelligence Software Market Share by Application (2019-2030)
9.4 Asia Conversational Intelligence Software Market Size by Region
9.4.1 Asia Conversational Intelligence Software Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Conversational Intelligence Software Market Size by Region (2019-2024)
9.4.3 Asia Conversational Intelligence Software Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Type
10.2.1 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Conversational Intelligence Software Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Application
10.3.1 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Conversational Intelligence Software Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Country
10.4.1 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 SAP
11.1.1 SAP Company Details
11.1.2 SAP Business Overview
11.1.3 SAP Conversational Intelligence Software Introduction
11.1.4 SAP Revenue in Conversational Intelligence Software Business (2019-2024)
11.1.5 SAP Recent Developments
11.2 IBM
11.2.1 IBM Company Details
11.2.2 IBM Business Overview
11.2.3 IBM Conversational Intelligence Software Introduction
11.2.4 IBM Revenue in Conversational Intelligence Software Business (2019-2024)
11.2.5 IBM Recent Developments
11.3 Microsoft
11.3.1 Microsoft Company Details
11.3.2 Microsoft Business Overview
11.3.3 Microsoft Conversational Intelligence Software Introduction
11.3.4 Microsoft Revenue in Conversational Intelligence Software Business (2019-2024)
11.3.5 Microsoft Recent Developments
11.4 Ada
11.4.1 Ada Company Details
11.4.2 Ada Business Overview
11.4.3 Ada Conversational Intelligence Software Introduction
11.4.4 Ada Revenue in Conversational Intelligence Software Business (2019-2024)
11.4.5 Ada Recent Developments
11.5 Kore.ai
11.5.1 Kore.ai Company Details
11.5.2 Kore.ai Business Overview
11.5.3 Kore.ai Conversational Intelligence Software Introduction
11.5.4 Kore.ai Revenue in Conversational Intelligence Software Business (2019-2024)
11.5.5 Kore.ai Recent Developments
11.6 Conversica
11.6.1 Conversica Company Details
11.6.2 Conversica Business Overview
11.6.3 Conversica Conversational Intelligence Software Introduction
11.6.4 Conversica Revenue in Conversational Intelligence Software Business (2019-2024)
11.6.5 Conversica Recent Developments
11.7 LivePerson
11.7.1 LivePerson Company Details
11.7.2 LivePerson Business Overview
11.7.3 LivePerson Conversational Intelligence Software Introduction
11.7.4 LivePerson Revenue in Conversational Intelligence Software Business (2019-2024)
11.7.5 LivePerson Recent Developments
11.8 Genesys
11.8.1 Genesys Company Details
11.8.2 Genesys Business Overview
11.8.3 Genesys Conversational Intelligence Software Introduction
11.8.4 Genesys Revenue in Conversational Intelligence Software Business (2019-2024)
11.8.5 Genesys Recent Developments
11.9 Boost.ai
11.9.1 Boost.ai Company Details
11.9.2 Boost.ai Business Overview
11.9.3 Boost.ai Conversational Intelligence Software Introduction
11.9.4 Boost.ai Revenue in Conversational Intelligence Software Business (2019-2024)
11.9.5 Boost.ai Recent Developments
11.10 Kata.ai
11.10.1 Kata.ai Company Details
11.10.2 Kata.ai Business Overview
11.10.3 Kata.ai Conversational Intelligence Software Introduction
11.10.4 Kata.ai Revenue in Conversational Intelligence Software Business (2019-2024)
11.10.5 Kata.ai Recent Developments
11.11 Cognigy
11.11.1 Cognigy Company Details
11.11.2 Cognigy Business Overview
11.11.3 Cognigy Conversational Intelligence Software Introduction
11.11.4 Cognigy Revenue in Conversational Intelligence Software Business (2019-2024)
11.11.5 Cognigy Recent Developments
11.12 OneReach.ai
11.12.1 OneReach.ai Company Details
11.12.2 OneReach.ai Business Overview
11.12.3 OneReach.ai Conversational Intelligence Software Introduction
11.12.4 OneReach.ai Revenue in Conversational Intelligence Software Business (2019-2024)
11.12.5 OneReach.ai Recent Developments
11.13 Avaamo
11.13.1 Avaamo Company Details
11.13.2 Avaamo Business Overview
11.13.3 Avaamo Conversational Intelligence Software Introduction
11.13.4 Avaamo Revenue in Conversational Intelligence Software Business (2019-2024)
11.13.5 Avaamo Recent Developments
11.14 Just AI
11.14.1 Just AI Company Details
11.14.2 Just AI Business Overview
11.14.3 Just AI Conversational Intelligence Software Introduction
11.14.4 Just AI Revenue in Conversational Intelligence Software Business (2019-2024)
11.14.5 Just AI Recent Developments
11.15 Kasisto
11.15.1 Kasisto Company Details
11.15.2 Kasisto Business Overview
11.15.3 Kasisto Conversational Intelligence Software Introduction
11.15.4 Kasisto Revenue in Conversational Intelligence Software Business (2019-2024)
11.15.5 Kasisto Recent Developments
11.16 Active.Ai
11.16.1 Active.Ai Company Details
11.16.2 Active.Ai Business Overview
11.16.3 Active.Ai Conversational Intelligence Software Introduction
11.16.4 Active.Ai Revenue in Conversational Intelligence Software Business (2019-2024)
11.16.5 Active.Ai Recent Developments
11.17 Solvvy
11.17.1 Solvvy Company Details
11.17.2 Solvvy Business Overview
11.17.3 Solvvy Conversational Intelligence Software Introduction
11.17.4 Solvvy Revenue in Conversational Intelligence Software Business (2019-2024)
11.17.5 Solvvy Recent Developments
11.18 Certainly
11.18.1 Certainly Company Details
11.18.2 Certainly Business Overview
11.18.3 Certainly Conversational Intelligence Software Introduction
11.18.4 Certainly Revenue in Conversational Intelligence Software Business (2019-2024)
11.18.5 Certainly Recent Developments
11.19 Hyro
11.19.1 Hyro Company Details
11.19.2 Hyro Business Overview
11.19.3 Hyro Conversational Intelligence Software Introduction
11.19.4 Hyro Revenue in Conversational Intelligence Software Business (2019-2024)
11.19.5 Hyro Recent Developments
11.20 Mindsay
11.20.1 Mindsay Company Details
11.20.2 Mindsay Business Overview
11.20.3 Mindsay Conversational Intelligence Software Introduction
11.20.4 Mindsay Revenue in Conversational Intelligence Software Business (2019-2024)
11.20.5 Mindsay Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
    Table 1. Global Conversational Intelligence Software Market Size Growth Rate by Type (US$ Million), 2019 VS 2023 VS 2030
    Table 2. Key Players of Cloud Based
    Table 3. Key Players of Web Based
    Table 4. Global Conversational Intelligence Software Market Size Growth Rate by Application (US$ Million), 2019 VS 2023 VS 2030
    Table 5. Global Conversational Intelligence Software Market Size Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 6. Global Conversational Intelligence Software Market Size by Region (2019-2024) & (US$ Million)
    Table 7. Global Conversational Intelligence Software Market Share by Region (2019-2024)
    Table 8. Global Conversational Intelligence Software Forecasted Market Size by Region (2025-2030) & (US$ Million)
    Table 9. Global Conversational Intelligence Software Market Share by Region (2025-2030)
    Table 10. Conversational Intelligence Software Market Trends
    Table 11. Conversational Intelligence Software Market Drivers
    Table 12. Conversational Intelligence Software Market Challenges
    Table 13. Conversational Intelligence Software Market Restraints
    Table 14. Global Conversational Intelligence Software Revenue by Players (2019-2024) & (US$ Million)
    Table 15. Global Conversational Intelligence Software Revenue Share by Players (2019-2024)
    Table 16. Global Top Conversational Intelligence Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational Intelligence Software as of 2023)
    Table 17. Global Conversational Intelligence Software Industry Ranking 2022 VS 2023 VS 2024
    Table 18. Global 5 Largest Players Market Share by Conversational Intelligence Software Revenue (CR5 and HHI) & (2019-2024)
    Table 19. Global Key Players of Conversational Intelligence Software, Headquarters and Area Served
    Table 20. Global Key Players of Conversational Intelligence Software, Product and Application
    Table 21. Global Key Players of Conversational Intelligence Software, Product and Application
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Conversational Intelligence Software Market Size by Type (2019-2024) & (US$ Million)
    Table 24. Global Conversational Intelligence Software Revenue Market Share by Type (2019-2024)
    Table 25. Global Conversational Intelligence Software Forecasted Market Size by Type (2025-2030) & (US$ Million)
    Table 26. Global Conversational Intelligence Software Revenue Market Share by Type (2025-2030)
    Table 27. Global Conversational Intelligence Software Market Size by Application (2019-2024) & (US$ Million)
    Table 28. Global Conversational Intelligence Software Revenue Share by Application (2019-2024)
    Table 29. Global Conversational Intelligence Software Forecasted Market Size by Application (2025-2030) & (US$ Million)
    Table 30. Global Conversational Intelligence Software Revenue Share by Application (2025-2030)
    Table 31. North America Conversational Intelligence Software Market Size by Type (2019-2024) & (US$ Million)
    Table 32. North America Conversational Intelligence Software Market Size by Type (2025-2030) & (US$ Million)
    Table 33. North America Conversational Intelligence Software Market Size by Application (2019-2024) & (US$ Million)
    Table 34. North America Conversational Intelligence Software Market Size by Application (2025-2030) & (US$ Million)
    Table 35. North America Conversational Intelligence Software Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 36. North America Conversational Intelligence Software Market Size by Country (2019-2024) & (US$ Million)
    Table 37. North America Conversational Intelligence Software Market Size by Country (2025-2030) & (US$ Million)
    Table 38. Europe Conversational Intelligence Software Market Size by Type (2019-2024) & (US$ Million)
    Table 39. Europe Conversational Intelligence Software Market Size by Type (2025-2030) & (US$ Million)
    Table 40. Europe Conversational Intelligence Software Market Size by Application (2019-2024) & (US$ Million)
    Table 41. Europe Conversational Intelligence Software Market Size by Application (2025-2030) & (US$ Million)
    Table 42. Europe Conversational Intelligence Software Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 43. Europe Conversational Intelligence Software Market Size by Country (2019-2024) & (US$ Million)
    Table 44. Europe Conversational Intelligence Software Market Size by Country (2025-2030) & (US$ Million)
    Table 45. China Conversational Intelligence Software Market Size by Type (2019-2024) & (US$ Million)
    Table 46. China Conversational Intelligence Software Market Size by Type (2025-2030) & (US$ Million)
    Table 47. China Conversational Intelligence Software Market Size by Application (2019-2024) & (US$ Million)
    Table 48. China Conversational Intelligence Software Market Size by Application (2025-2030) & (US$ Million)
    Table 49. Asia Conversational Intelligence Software Market Size by Type (2019-2024) & (US$ Million)
    Table 50. Asia Conversational Intelligence Software Market Size by Type (2025-2030) & (US$ Million)
    Table 51. Asia Conversational Intelligence Software Market Size by Application (2019-2024) & (US$ Million)
    Table 52. Asia Conversational Intelligence Software Market Size by Application (2025-2030) & (US$ Million)
    Table 53. Asia Conversational Intelligence Software Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 54. Asia Conversational Intelligence Software Market Size by Region (2019-2024) & (US$ Million)
    Table 55. Asia Conversational Intelligence Software Market Size by Region (2025-2030) & (US$ Million)
    Table 56. Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Type (2019-2024) & (US$ Million)
    Table 57. Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Type (2025-2030) & (US$ Million)
    Table 58. Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Application (2019-2024) & (US$ Million)
    Table 59. Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Application (2025-2030) & (US$ Million)
    Table 60. Middle East, Africa, and Latin America Conversational Intelligence Software Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 61. Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Country (2019-2024) & (US$ Million)
    Table 62. Middle East, Africa, and Latin America Conversational Intelligence Software Market Size by Country (2025-2030) & (US$ Million)
    Table 63. SAP Company Details
    Table 64. SAP Business Overview
    Table 65. SAP Conversational Intelligence Software Product
    Table 66. SAP Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 67. SAP Recent Developments
    Table 68. IBM Company Details
    Table 69. IBM Business Overview
    Table 70. IBM Conversational Intelligence Software Product
    Table 71. IBM Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 72. IBM Recent Developments
    Table 73. Microsoft Company Details
    Table 74. Microsoft Business Overview
    Table 75. Microsoft Conversational Intelligence Software Product
    Table 76. Microsoft Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 77. Microsoft Recent Developments
    Table 78. Ada Company Details
    Table 79. Ada Business Overview
    Table 80. Ada Conversational Intelligence Software Product
    Table 81. Ada Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 82. Ada Recent Developments
    Table 83. Kore.ai Company Details
    Table 84. Kore.ai Business Overview
    Table 85. Kore.ai Conversational Intelligence Software Product
    Table 86. Kore.ai Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 87. Kore.ai Recent Developments
    Table 88. Conversica Company Details
    Table 89. Conversica Business Overview
    Table 90. Conversica Conversational Intelligence Software Product
    Table 91. Conversica Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 92. Conversica Recent Developments
    Table 93. LivePerson Company Details
    Table 94. LivePerson Business Overview
    Table 95. LivePerson Conversational Intelligence Software Product
    Table 96. LivePerson Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 97. LivePerson Recent Developments
    Table 98. Genesys Company Details
    Table 99. Genesys Business Overview
    Table 100. Genesys Conversational Intelligence Software Product
    Table 101. Genesys Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 102. Genesys Recent Developments
    Table 103. Boost.ai Company Details
    Table 104. Boost.ai Business Overview
    Table 105. Boost.ai Conversational Intelligence Software Product
    Table 106. Boost.ai Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 107. Boost.ai Recent Developments
    Table 108. Kata.ai Company Details
    Table 109. Kata.ai Business Overview
    Table 110. Kata.ai Conversational Intelligence Software Product
    Table 111. Kata.ai Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 112. Kata.ai Recent Developments
    Table 113. Cognigy Company Details
    Table 114. Cognigy Business Overview
    Table 115. Cognigy Conversational Intelligence Software Product
    Table 116. Cognigy Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 117. Cognigy Recent Developments
    Table 118. OneReach.ai Company Details
    Table 119. OneReach.ai Business Overview
    Table 120. OneReach.ai Conversational Intelligence Software Product
    Table 121. OneReach.ai Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 122. OneReach.ai Recent Developments
    Table 123. Avaamo Company Details
    Table 124. Avaamo Business Overview
    Table 125. Avaamo Conversational Intelligence Software Product
    Table 126. Avaamo Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 127. Avaamo Recent Developments
    Table 128. Just AI Company Details
    Table 129. Just AI Business Overview
    Table 130. Just AI Conversational Intelligence Software Product
    Table 131. Just AI Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 132. Just AI Recent Developments
    Table 133. Kasisto Company Details
    Table 134. Kasisto Business Overview
    Table 135. Kasisto Conversational Intelligence Software Product
    Table 136. Kasisto Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 137. Kasisto Recent Developments
    Table 138. Active.Ai Company Details
    Table 139. Active.Ai Business Overview
    Table 140. Active.Ai Conversational Intelligence Software Product
    Table 141. Active.Ai Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 142. Active.Ai Recent Developments
    Table 143. Solvvy Company Details
    Table 144. Solvvy Business Overview
    Table 145. Solvvy Conversational Intelligence Software Product
    Table 146. Solvvy Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 147. Solvvy Recent Developments
    Table 148. Certainly Company Details
    Table 149. Certainly Business Overview
    Table 150. Certainly Conversational Intelligence Software Product
    Table 151. Certainly Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 152. Certainly Recent Developments
    Table 153. Hyro Company Details
    Table 154. Hyro Business Overview
    Table 155. Hyro Conversational Intelligence Software Product
    Table 156. Hyro Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 157. Hyro Recent Developments
    Table 158. Mindsay Company Details
    Table 159. Mindsay Business Overview
    Table 160. Mindsay Conversational Intelligence Software Product
    Table 161. Mindsay Revenue in Conversational Intelligence Software Business (2019-2024) & (US$ Million)
    Table 162. Mindsay Recent Developments
    Table 163. Research Programs/Design for This Report
    Table 164. Key Data Information from Secondary Sources
    Table 165. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Conversational Intelligence Software Market Size Growth Rate by Type, 2019 VS 2023 VS 2030 (US$ Million)
    Figure 2. Global Conversational Intelligence Software Market Share by Type: 2023 VS 2030
    Figure 3. Cloud Based Features
    Figure 4. Web Based Features
    Figure 5. Global Conversational Intelligence Software Market Size Growth Rate by Application, 2019 VS 2023 VS 2030 (US$ Million)
    Figure 6. Global Conversational Intelligence Software Market Share by Application: 2023 VS 2030
    Figure 7. Large Enterprises Case Studies
    Figure 8. SMEs Case Studies
    Figure 9. Conversational Intelligence Software Report Years Considered
    Figure 10. Global Conversational Intelligence Software Market Size (US$ Million), Year-over-Year: 2019-2030
    Figure 11. Global Conversational Intelligence Software Market Size, (US$ Million), 2019 VS 2023 VS 2030
    Figure 12. Global Conversational Intelligence Software Market Share by Region: 2023 VS 2030
    Figure 13. Global Conversational Intelligence Software Market Share by Players in 2023
    Figure 14. Global Top Conversational Intelligence Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational Intelligence Software as of 2023)
    Figure 15. The Top 10 and 5 Players Market Share by Conversational Intelligence Software Revenue in 2023
    Figure 16. North America Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 17. North America Conversational Intelligence Software Market Share by Type (2019-2030)
    Figure 18. North America Conversational Intelligence Software Market Share by Application (2019-2030)
    Figure 19. North America Conversational Intelligence Software Market Share by Country (2019-2030)
    Figure 20. United States Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 21. Canada Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 22. Europe Conversational Intelligence Software Market Size YoY (2019-2030) & (US$ Million)
    Figure 23. Europe Conversational Intelligence Software Market Share by Type (2019-2030)
    Figure 24. Europe Conversational Intelligence Software Market Share by Application (2019-2030)
    Figure 25. Europe Conversational Intelligence Software Market Share by Country (2019-2030)
    Figure 26. Germany Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 27. France Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 28. U.K. Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 29. Italy Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 30. Russia Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 31. Nordic Countries Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 32. China Conversational Intelligence Software Market Size YoY (2019-2030) & (US$ Million)
    Figure 33. China Conversational Intelligence Software Market Share by Type (2019-2030)
    Figure 34. China Conversational Intelligence Software Market Share by Application (2019-2030)
    Figure 35. Asia Conversational Intelligence Software Market Size YoY (2019-2030) & (US$ Million)
    Figure 36. Asia Conversational Intelligence Software Market Share by Type (2019-2030)
    Figure 37. Asia Conversational Intelligence Software Market Share by Application (2019-2030)
    Figure 38. Asia Conversational Intelligence Software Market Share by Region (2019-2030)
    Figure 39. Japan Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 40. South Korea Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 41. China Taiwan Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 42. Southeast Asia Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 43. India Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 44. Australia Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 45. Middle East, Africa, and Latin America Conversational Intelligence Software Market Size YoY (2019-2030) & (US$ Million)
    Figure 46. Middle East, Africa, and Latin America Conversational Intelligence Software Market Share by Type (2019-2030)
    Figure 47. Middle East, Africa, and Latin America Conversational Intelligence Software Market Share by Application (2019-2030)
    Figure 48. Middle East, Africa, and Latin America Conversational Intelligence Software Market Share by Country (2019-2030)
    Figure 49. Brazil Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 50. Mexico Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 51. Turkey Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 52. Saudi Arabia Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 53. Israel Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 54. GCC Countries Conversational Intelligence Software Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 55. SAP Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 56. IBM Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 57. Microsoft Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 58. Ada Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 59. Kore.ai Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 60. Conversica Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 61. LivePerson Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 62. Genesys Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 63. Boost.ai Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 64. Kata.ai Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 65. Cognigy Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 66. OneReach.ai Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 67. Avaamo Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 68. Just AI Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 69. Kasisto Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 70. Active.Ai Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 71. Solvvy Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 72. Certainly Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 73. Hyro Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 74. Mindsay Revenue Growth Rate in Conversational Intelligence Software Business (2019-2024)
    Figure 75. Bottom-up and Top-down Approaches for This Report
    Figure 76. Data Triangulation
    Figure 77. Key Executives Interviewed
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