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Global Customer Review Management Software Market Research Report 2024

Published Date: February 2024

Report Code: QYRE-Auto-18F11600

Global Customer Review Management Software Market Research Report 2022

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Global Customer Review Management Software Market Research Report 2024

Code: QYRE-Auto-18F11600

Report

February 2024

Pages:104

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

AiTrillion

NiceJob

BirdEye

Thryv

Trustpilot

Chatmeter

Weave

Yotpo

Podium

Grade Us

ReviewTrackers

Kenect

Opinew

Gominga

Merchant Centric

Customer Review Management Software Market Size

The global Customer Review Management Software market was valued at US$ 273.1 million in 2023 and is anticipated to reach US$ 807.2 million by 2030, witnessing a CAGR of 16.0% during the forecast period 2024-2030.

Customer Review Management Software Market

Customer Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.

Global top five manufacturers of Customer Review Management Software occupied for a share about 40 percent, key players are Thryv, Sprinklr, Podium, Trustpilot and Yotpo, etc. United States is the largest market of Customer Review Management Software, has a share over 60%, followed by Europe and Asia-Pacific.

This report aims to provide a comprehensive presentation of the global market for Customer Review Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Review Management Software.

Report Scope

The Customer Review Management Software market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Customer Review Management Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Customer Review Management Software companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Customer Review Management Software Market Report

Report Metric	Details
Report Name	Customer Review Management Software Market
Accounted market size in 2023	US$ 273.1 million
Forecasted market size in 2030	US$ 807.2 million
CAGR	16.0%
Base Year	2023
Forecasted years	2024 - 2030
Segment by Type	Cloud Based On-primeses
Segment by Application	Large Enterprises SMEs
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Thryv, Sprinklr, Podium, Trustpilot, Weave, Birdeye, Yotpo, SpotOn, SOCi, Vendasta, Kenect, Chatmeter, PinMeTo, ReviewTrackers, BrightLocal, Broadly, AiTrillion, Merchant Centric, NiceJob, Gominga, Opinew, Grade.us
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Review Management Software companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Customer Review Management Software Market growing?

Ans: The Customer Review Management Software Market witnessing a CAGR of 16.0% during the forecast period 2024-2030.

What is the Customer Review Management Software Market size in 2030?

Ans: The Customer Review Management Software Market size in 2030 will be US$ 807.2 million.

Who are the main players in the Customer Review Management Software Market report?

Ans: The main players in the Customer Review Management Software Market are Thryv, Sprinklr, Podium, Trustpilot, Weave, Birdeye, Yotpo, SpotOn, SOCi, Vendasta, Kenect, Chatmeter, PinMeTo, ReviewTrackers, BrightLocal, Broadly, AiTrillion, Merchant Centric, NiceJob, Gominga, Opinew, Grade.us

What are the Application segmentation covered in the Customer Review Management Software Market report?

Ans: The Applications covered in the Customer Review Management Software Market report are Large Enterprises, SMEs

What are the Type segmentation covered in the Customer Review Management Software Market report?

Ans: The Types covered in the Customer Review Management Software Market report are Cloud Based, On-primeses

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Customer Review Management Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030

1.2.2 Cloud Based

1.2.3 On-primeses

1.3 Market by Application

1.3.1 Global Customer Review Management Software Market Growth by Application: 2019 VS 2023 VS 2030

1.3.2 Large Enterprises

1.3.3 SMEs

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2 Global Growth Trends

2.1 Global Customer Review Management Software Market Perspective (2019-2030)

2.2 Customer Review Management Software Growth Trends by Region

2.2.1 Global Customer Review Management Software Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Customer Review Management Software Historic Market Size by Region (2019-2024)

2.2.3 Customer Review Management Software Forecasted Market Size by Region (2025-2030)

2.3 Customer Review Management Software Market Dynamics

2.3.1 Customer Review Management Software Industry Trends

2.3.2 Customer Review Management Software Market Drivers

2.3.3 Customer Review Management Software Market Challenges

2.3.4 Customer Review Management Software Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Customer Review Management Software Players by Revenue

3.1.1 Global Top Customer Review Management Software Players by Revenue (2019-2024)

3.1.2 Global Customer Review Management Software Revenue Market Share by Players (2019-2024)

3.2 Global Customer Review Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Customer Review Management Software Revenue

3.4 Global Customer Review Management Software Market Concentration Ratio

3.4.1 Global Customer Review Management Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Customer Review Management Software Revenue in 2023

3.5 Customer Review Management Software Key Players Head office and Area Served

3.6 Key Players Customer Review Management Software Product Solution and Service

3.7 Date of Enter into Customer Review Management Software Market

3.8 Mergers & Acquisitions, Expansion Plans

4 Customer Review Management Software Breakdown Data by Type

4.1 Global Customer Review Management Software Historic Market Size by Type (2019-2024)

4.2 Global Customer Review Management Software Forecasted Market Size by Type (2025-2030)

5 Customer Review Management Software Breakdown Data by Application

5.1 Global Customer Review Management Software Historic Market Size by Application (2019-2024)

5.2 Global Customer Review Management Software Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Customer Review Management Software Market Size (2019-2030)

6.2 North America Customer Review Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

6.3 North America Customer Review Management Software Market Size by Country (2019-2024)

6.4 North America Customer Review Management Software Market Size by Country (2025-2030)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Customer Review Management Software Market Size (2019-2030)

7.2 Europe Customer Review Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

7.3 Europe Customer Review Management Software Market Size by Country (2019-2024)

7.4 Europe Customer Review Management Software Market Size by Country (2025-2030)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8 Asia-Pacific

8.1 Asia-Pacific Customer Review Management Software Market Size (2019-2030)

8.2 Asia-Pacific Customer Review Management Software Market Growth Rate by Region: 2019 VS 2023 VS 2030

8.3 Asia-Pacific Customer Review Management Software Market Size by Region (2019-2024)

8.4 Asia-Pacific Customer Review Management Software Market Size by Region (2025-2030)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9 Latin America

9.1 Latin America Customer Review Management Software Market Size (2019-2030)

9.2 Latin America Customer Review Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

9.3 Latin America Customer Review Management Software Market Size by Country (2019-2024)

9.4 Latin America Customer Review Management Software Market Size by Country (2025-2030)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Customer Review Management Software Market Size (2019-2030)

10.2 Middle East & Africa Customer Review Management Software Market Growth Rate by Country: 2019 VS 2023 VS 2030

10.3 Middle East & Africa Customer Review Management Software Market Size by Country (2019-2024)

10.4 Middle East & Africa Customer Review Management Software Market Size by Country (2025-2030)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Thryv

11.1.1 Thryv Company Detail

11.1.2 Thryv Business Overview

11.1.3 Thryv Customer Review Management Software Introduction

11.1.4 Thryv Revenue in Customer Review Management Software Business (2019-2024)

11.1.5 Thryv Recent Development

11.2 Sprinklr

11.2.1 Sprinklr Company Detail

11.2.2 Sprinklr Business Overview

11.2.3 Sprinklr Customer Review Management Software Introduction

11.2.4 Sprinklr Revenue in Customer Review Management Software Business (2019-2024)

11.2.5 Sprinklr Recent Development

11.3 Podium

11.3.1 Podium Company Detail

11.3.2 Podium Business Overview

11.3.3 Podium Customer Review Management Software Introduction

11.3.4 Podium Revenue in Customer Review Management Software Business (2019-2024)

11.3.5 Podium Recent Development

11.4 Trustpilot

11.4.1 Trustpilot Company Detail

11.4.2 Trustpilot Business Overview

11.4.3 Trustpilot Customer Review Management Software Introduction

11.4.4 Trustpilot Revenue in Customer Review Management Software Business (2019-2024)

11.4.5 Trustpilot Recent Development

11.5 Weave

11.5.1 Weave Company Detail

11.5.2 Weave Business Overview

11.5.3 Weave Customer Review Management Software Introduction

11.5.4 Weave Revenue in Customer Review Management Software Business (2019-2024)

11.5.5 Weave Recent Development

11.6 Birdeye

11.6.1 Birdeye Company Detail

11.6.2 Birdeye Business Overview

11.6.3 Birdeye Customer Review Management Software Introduction

11.6.4 Birdeye Revenue in Customer Review Management Software Business (2019-2024)

11.6.5 Birdeye Recent Development

11.7 Yotpo

11.7.1 Yotpo Company Detail

11.7.2 Yotpo Business Overview

11.7.3 Yotpo Customer Review Management Software Introduction

11.7.4 Yotpo Revenue in Customer Review Management Software Business (2019-2024)

11.7.5 Yotpo Recent Development

11.8 SpotOn

11.8.1 SpotOn Company Detail

11.8.2 SpotOn Business Overview

11.8.3 SpotOn Customer Review Management Software Introduction

11.8.4 SpotOn Revenue in Customer Review Management Software Business (2019-2024)

11.8.5 SpotOn Recent Development

11.9 SOCi

11.9.1 SOCi Company Detail

11.9.2 SOCi Business Overview

11.9.3 SOCi Customer Review Management Software Introduction

11.9.4 SOCi Revenue in Customer Review Management Software Business (2019-2024)

11.9.5 SOCi Recent Development

11.10 Vendasta

11.10.1 Vendasta Company Detail

11.10.2 Vendasta Business Overview

11.10.3 Vendasta Customer Review Management Software Introduction

11.10.4 Vendasta Revenue in Customer Review Management Software Business (2019-2024)

11.10.5 Vendasta Recent Development

11.11 Kenect

11.11.1 Kenect Company Detail

11.11.2 Kenect Business Overview

11.11.3 Kenect Customer Review Management Software Introduction

11.11.4 Kenect Revenue in Customer Review Management Software Business (2019-2024)

11.11.5 Kenect Recent Development

11.12 Chatmeter

11.12.1 Chatmeter Company Detail

11.12.2 Chatmeter Business Overview

11.12.3 Chatmeter Customer Review Management Software Introduction

11.12.4 Chatmeter Revenue in Customer Review Management Software Business (2019-2024)

11.12.5 Chatmeter Recent Development

11.13 PinMeTo

11.13.1 PinMeTo Company Detail

11.13.2 PinMeTo Business Overview

11.13.3 PinMeTo Customer Review Management Software Introduction

11.13.4 PinMeTo Revenue in Customer Review Management Software Business (2019-2024)

11.13.5 PinMeTo Recent Development

11.14 ReviewTrackers

11.14.1 ReviewTrackers Company Detail

11.14.2 ReviewTrackers Business Overview

11.14.3 ReviewTrackers Customer Review Management Software Introduction

11.14.4 ReviewTrackers Revenue in Customer Review Management Software Business (2019-2024)

11.14.5 ReviewTrackers Recent Development

11.15 BrightLocal

11.15.1 BrightLocal Company Detail

11.15.2 BrightLocal Business Overview

11.15.3 BrightLocal Customer Review Management Software Introduction

11.15.4 BrightLocal Revenue in Customer Review Management Software Business (2019-2024)

11.15.5 BrightLocal Recent Development

11.16 Broadly

11.16.1 Broadly Company Detail

11.16.2 Broadly Business Overview

11.16.3 Broadly Customer Review Management Software Introduction

11.16.4 Broadly Revenue in Customer Review Management Software Business (2019-2024)

11.16.5 Broadly Recent Development

11.17 AiTrillion

11.17.1 AiTrillion Company Detail

11.17.2 AiTrillion Business Overview

11.17.3 AiTrillion Customer Review Management Software Introduction

11.17.4 AiTrillion Revenue in Customer Review Management Software Business (2019-2024)

11.17.5 AiTrillion Recent Development

11.18 Merchant Centric

11.18.1 Merchant Centric Company Detail

11.18.2 Merchant Centric Business Overview

11.18.3 Merchant Centric Customer Review Management Software Introduction

11.18.4 Merchant Centric Revenue in Customer Review Management Software Business (2019-2024)

11.18.5 Merchant Centric Recent Development

11.19 NiceJob

11.19.1 NiceJob Company Detail

11.19.2 NiceJob Business Overview

11.19.3 NiceJob Customer Review Management Software Introduction

11.19.4 NiceJob Revenue in Customer Review Management Software Business (2019-2024)

11.19.5 NiceJob Recent Development

11.20 Gominga

11.20.1 Gominga Company Detail

11.20.2 Gominga Business Overview

11.20.3 Gominga Customer Review Management Software Introduction

11.20.4 Gominga Revenue in Customer Review Management Software Business (2019-2024)

11.20.5 Gominga Recent Development

11.21 Opinew

11.21.1 Opinew Company Detail

11.21.2 Opinew Business Overview

11.21.3 Opinew Customer Review Management Software Introduction

11.21.4 Opinew Revenue in Customer Review Management Software Business (2019-2024)

11.21.5 Opinew Recent Development

11.22 Grade.us

11.22.1 Grade.us Company Detail

11.22.2 Grade.us Business Overview

11.22.3 Grade.us Customer Review Management Software Introduction

11.22.4 Grade.us Revenue in Customer Review Management Software Business (2019-2024)

11.22.5 Grade.us Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

AiTrillion

NiceJob

BirdEye

Thryv

Trustpilot

Chatmeter

Weave

Yotpo

Podium

Grade Us

ReviewTrackers

Kenect

Opinew

Gominga

Merchant Centric

List of Tables

Table 1. Global Customer Review Management Software Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030

Table 2. Key Players of Cloud Based

Table 3. Key Players of On-primeses

Table 4. Global Customer Review Management Software Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030

Table 5. Global Customer Review Management Software Market Size by Region (US$ Million): 2019 VS 2023 VS 2030

Table 6. Global Customer Review Management Software Market Size by Region (2019-2024) & (US$ Million)

Table 7. Global Customer Review Management Software Market Share by Region (2019-2024)

Table 8. Global Customer Review Management Software Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 9. Global Customer Review Management Software Market Share by Region (2025-2030)

Table 10. Customer Review Management Software Market Trends

Table 11. Customer Review Management Software Market Drivers

Table 12. Customer Review Management Software Market Challenges

Table 13. Customer Review Management Software Market Restraints

Table 14. Global Customer Review Management Software Revenue by Players (2019-2024) & (US$ Million)

Table 15. Global Customer Review Management Software Market Share by Players (2019-2024)

Table 16. Global Top Customer Review Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Review Management Software as of 2023)

Table 17. Ranking of Global Top Customer Review Management Software Companies by Revenue (US$ Million) in 2023

Table 18. Global 5 Largest Players Market Share by Customer Review Management Software Revenue (CR5 and HHI) & (2019-2024)

Table 19. Key Players Headquarters and Area Served

Table 20. Key Players Customer Review Management Software Product Solution and Service

Table 21. Date of Enter into Customer Review Management Software Market

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Customer Review Management Software Market Size by Type (2019-2024) & (US$ Million)

Table 24. Global Customer Review Management Software Revenue Market Share by Type (2019-2024)

Table 25. Global Customer Review Management Software Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 26. Global Customer Review Management Software Revenue Market Share by Type (2025-2030)

Table 27. Global Customer Review Management Software Market Size by Application (2019-2024) & (US$ Million)

Table 28. Global Customer Review Management Software Revenue Market Share by Application (2019-2024)

Table 29. Global Customer Review Management Software Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 30. Global Customer Review Management Software Revenue Market Share by Application (2025-2030)

Table 31. North America Customer Review Management Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 32. North America Customer Review Management Software Market Size by Country (2019-2024) & (US$ Million)

Table 33. North America Customer Review Management Software Market Size by Country (2025-2030) & (US$ Million)

Table 34. Europe Customer Review Management Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 35. Europe Customer Review Management Software Market Size by Country (2019-2024) & (US$ Million)

Table 36. Europe Customer Review Management Software Market Size by Country (2025-2030) & (US$ Million)

Table 37. Asia-Pacific Customer Review Management Software Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030

Table 38. Asia-Pacific Customer Review Management Software Market Size by Region (2019-2024) & (US$ Million)

Table 39. Asia-Pacific Customer Review Management Software Market Size by Region (2025-2030) & (US$ Million)

Table 40. Latin America Customer Review Management Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 41. Latin America Customer Review Management Software Market Size by Country (2019-2024) & (US$ Million)

Table 42. Latin America Customer Review Management Software Market Size by Country (2025-2030) & (US$ Million)

Table 43. Middle East & Africa Customer Review Management Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030

Table 44. Middle East & Africa Customer Review Management Software Market Size by Country (2019-2024) & (US$ Million)

Table 45. Middle East & Africa Customer Review Management Software Market Size by Country (2025-2030) & (US$ Million)

Table 46. Thryv Company Detail

Table 47. Thryv Business Overview

Table 48. Thryv Customer Review Management Software Product

Table 49. Thryv Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 50. Thryv Recent Development

Table 51. Sprinklr Company Detail

Table 52. Sprinklr Business Overview

Table 53. Sprinklr Customer Review Management Software Product

Table 54. Sprinklr Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 55. Sprinklr Recent Development

Table 56. Podium Company Detail

Table 57. Podium Business Overview

Table 58. Podium Customer Review Management Software Product

Table 59. Podium Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 60. Podium Recent Development

Table 61. Trustpilot Company Detail

Table 62. Trustpilot Business Overview

Table 63. Trustpilot Customer Review Management Software Product

Table 64. Trustpilot Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 65. Trustpilot Recent Development

Table 66. Weave Company Detail

Table 67. Weave Business Overview

Table 68. Weave Customer Review Management Software Product

Table 69. Weave Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 70. Weave Recent Development

Table 71. Birdeye Company Detail

Table 72. Birdeye Business Overview

Table 73. Birdeye Customer Review Management Software Product

Table 74. Birdeye Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 75. Birdeye Recent Development

Table 76. Yotpo Company Detail

Table 77. Yotpo Business Overview

Table 78. Yotpo Customer Review Management Software Product

Table 79. Yotpo Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 80. Yotpo Recent Development

Table 81. SpotOn Company Detail

Table 82. SpotOn Business Overview

Table 83. SpotOn Customer Review Management Software Product

Table 84. SpotOn Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 85. SpotOn Recent Development

Table 86. SOCi Company Detail

Table 87. SOCi Business Overview

Table 88. SOCi Customer Review Management Software Product

Table 89. SOCi Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 90. SOCi Recent Development

Table 91. Vendasta Company Detail

Table 92. Vendasta Business Overview

Table 93. Vendasta Customer Review Management Software Product

Table 94. Vendasta Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 95. Vendasta Recent Development

Table 96. Kenect Company Detail

Table 97. Kenect Business Overview

Table 98. Kenect Customer Review Management Software Product

Table 99. Kenect Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 100. Kenect Recent Development

Table 101. Chatmeter Company Detail

Table 102. Chatmeter Business Overview

Table 103. Chatmeter Customer Review Management Software Product

Table 104. Chatmeter Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 105. Chatmeter Recent Development

Table 106. PinMeTo Company Detail

Table 107. PinMeTo Business Overview

Table 108. PinMeTo Customer Review Management Software Product

Table 109. PinMeTo Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 110. PinMeTo Recent Development

Table 111. ReviewTrackers Company Detail

Table 112. ReviewTrackers Business Overview

Table 113. ReviewTrackers Customer Review Management Software Product

Table 114. ReviewTrackers Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 115. ReviewTrackers Recent Development

Table 116. BrightLocal Company Detail

Table 117. BrightLocal Business Overview

Table 118. BrightLocal Customer Review Management Software Product

Table 119. BrightLocal Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 120. BrightLocal Recent Development

Table 121. Broadly Company Detail

Table 122. Broadly Business Overview

Table 123. Broadly Customer Review Management Software Product

Table 124. Broadly Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 125. Broadly Recent Development

Table 126. AiTrillion Company Detail

Table 127. AiTrillion Business Overview

Table 128. AiTrillion Customer Review Management Software Product

Table 129. AiTrillion Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 130. AiTrillion Recent Development

Table 131. Merchant Centric Company Detail

Table 132. Merchant Centric Business Overview

Table 133. Merchant Centric Customer Review Management Software Product

Table 134. Merchant Centric Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 135. Merchant Centric Recent Development

Table 136. NiceJob Company Detail

Table 137. NiceJob Business Overview

Table 138. NiceJob Customer Review Management Software Product

Table 139. NiceJob Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 140. NiceJob Recent Development

Table 141. Gominga Company Detail

Table 142. Gominga Business Overview

Table 143. Gominga Customer Review Management Software Product

Table 144. Gominga Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 145. Gominga Recent Development

Table 146. Opinew Company Detail

Table 147. Opinew Business Overview

Table 148. Opinew Customer Review Management Software Product

Table 149. Opinew Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 150. Opinew Recent Development

Table 151. Grade.us Company Detail

Table 152. Grade.us Business Overview

Table 153. Grade.us Customer Review Management Software Product

Table 154. Grade.us Revenue in Customer Review Management Software Business (2019-2024) & (US$ Million)

Table 155. Grade.us Recent Development

Table 156. Research Programs/Design for This Report

Table 157. Key Data Information from Secondary Sources

Table 158. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Customer Review Management Software Market Size Comparison by Type (2024-2030) & (US$ Million)

Figure 2. Global Customer Review Management Software Market Share by Type: 2023 VS 2030

Figure 3. Cloud Based Features

Figure 4. On-primeses Features

Figure 5. Global Customer Review Management Software Market Size Comparison by Application (2024-2030) & (US$ Million)

Figure 6. Global Customer Review Management Software Market Share by Application: 2023 VS 2030

Figure 7. Large Enterprises Case Studies

Figure 8. SMEs Case Studies

Figure 9. Customer Review Management Software Report Years Considered

Figure 10. Global Customer Review Management Software Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 11. Global Customer Review Management Software Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 12. Global Customer Review Management Software Market Share by Region: 2023 VS 2030

Figure 13. Global Customer Review Management Software Market Share by Players in 2023

Figure 14. Global Top Customer Review Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Review Management Software as of 2023)

Figure 15. The Top 10 and 5 Players Market Share by Customer Review Management Software Revenue in 2023

Figure 16. North America Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 17. North America Customer Review Management Software Market Share by Country (2019-2030)

Figure 18. United States Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 19. Canada Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 20. Europe Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 21. Europe Customer Review Management Software Market Share by Country (2019-2030)

Figure 22. Germany Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 23. France Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 24. U.K. Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. Italy Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 26. Russia Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. Nordic Countries Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 28. Asia-Pacific Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. Asia-Pacific Customer Review Management Software Market Share by Region (2019-2030)

Figure 30. China Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 31. Japan Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. South Korea Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. Southeast Asia Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. India Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. Australia Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 36. Latin America Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 37. Latin America Customer Review Management Software Market Share by Country (2019-2030)

Figure 38. Mexico Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 39. Brazil Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 40. Middle East & Africa Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. Middle East & Africa Customer Review Management Software Market Share by Country (2019-2030)

Figure 42. Turkey Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 43. Saudi Arabia Customer Review Management Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 44. Thryv Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 45. Sprinklr Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 46. Podium Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 47. Trustpilot Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 48. Weave Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 49. Birdeye Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 50. Yotpo Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 51. SpotOn Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 52. SOCi Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 53. Vendasta Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 54. Kenect Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 55. Chatmeter Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 56. PinMeTo Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 57. ReviewTrackers Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 58. BrightLocal Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 59. Broadly Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 60. AiTrillion Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 61. Merchant Centric Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 62. NiceJob Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 63. Gominga Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 64. Opinew Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 65. Grade.us Revenue Growth Rate in Customer Review Management Software Business (2019-2024)

Figure 66. Bottom-up and Top-down Approaches for This Report

Figure 67. Data Triangulation

Figure 68. Key Executives Interviewed

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