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Global Business Process Services (BPS) Market Research Report 2025

Published Date: June 2025

Report Code: QYRE-Auto-22G18927

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Global Business Process Services (BPS) Market Research Report 2025

Code: QYRE-Auto-22G18927

Report

June 2025

Pages:110

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

Accenture Plc

IBM Global Services

Tata Consultancy Services (TCS)

Cognizant Technology Solutions

Genpact Ltd

WIPRO LIMITED

Infosys BPM

Capgemini S A

Teleperformance

Sitel Group

Alorica

HCL Technologies

DXC Technology

EXL Service

Aon Hewitt

Avaloq

LTIMindtree Limited

TD SYNNEX

Cyfuture

Coforge

Amdocs

Atos SE

Concentrix Corporation

Business Process Services (BPS) Market Size

The global market for Business Process Services (BPS) was valued at US$ 5169 million in the year 2024 and is projected to reach a revised size of US$ 7209 million by 2031, growing at a CAGR of 5.1% during the forecast period.

Business Process Services (BPS) Market

Business Process Services (BPS) refers to the outsourcing of specific business processes to a third-party service provider. These services typically involve repetitive, non-core business activities such as finance, human resources, customer service, supply chain management, and IT functions. BPS helps organizations improve operational efficiency, reduce costs, and focus on their core business by offloading routine tasks.

In the current market, with the acceleration of globalization and the rapid development of technology, the scale of the BPS market continues to expand. Many companies have achieved significant cost reductions and improved operational efficiency and flexibility by outsourcing business processes. Especially for small and medium-sized enterprises, BPS provides them with an effective way to quickly enter the global market and enhance core competitiveness. At the same time, large enterprises have also transformed their resource allocation methods through outsourcing, focusing on core business and innovation, and improving organizational agility. In addition, with the continuous advancement of technologies such as automation, artificial intelligence (AI), and big data analysis, traditional manual business processes are being replaced by more and more intelligent systems. This trend not only improves the quality and efficiency of services, but also further promotes the development of BPS towards higher-level technologies and knowledge processes.

This report aims to provide a comprehensive presentation of the global market for Business Process Services (BPS), with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Business Process Services (BPS).

The Business Process Services (BPS) market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Business Process Services (BPS) market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Business Process Services (BPS) companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.

Market Segmentation

Scope of Business Process Services (BPS) Market Report

Report Metric	Details
Report Name	Business Process Services (BPS) Market
Accounted market size in year	US$ 5169 million
Forecasted market size in 2031	US$ 7209 million
CAGR	5.1%
Base Year	year
Forecasted years	2025 - 2031
Segment by Type	Front Desk Service Back Desk Service
Segment by Application	BFSI Healthcare Retail and E-commerce Manufacturing Telecommunications Other
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Accenture, IBM Global Services, Tata Consultancy Services (TCS), Cognizant Technology Solutions, Genpact, Wipro, Infosys BPM, Capgemini, Teleperformance, Sitel Group, Avaloq, Alorica, HCL Technologies, DXC Technology, LTIMindtree, TD Synnex, Exl Service, Aon Hewitt, Cyfuture, Coforge, Amdocs, Atos SE, Concentrix Corporation
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Business Process Services (BPS) company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Business Process Services (BPS) Market growing?

Ans: The Business Process Services (BPS) Market witnessing a CAGR of 5.1% during the forecast period 2025-2031.

What is the Business Process Services (BPS) Market size in 2031?

Ans: The Business Process Services (BPS) Market size in 2031 will be US$ 7209 million.

Who are the main players in the Business Process Services (BPS) Market report?

Ans: The main players in the Business Process Services (BPS) Market are Accenture, IBM Global Services, Tata Consultancy Services (TCS), Cognizant Technology Solutions, Genpact, Wipro, Infosys BPM, Capgemini, Teleperformance, Sitel Group, Avaloq, Alorica, HCL Technologies, DXC Technology, LTIMindtree, TD Synnex, Exl Service, Aon Hewitt, Cyfuture, Coforge, Amdocs, Atos SE, Concentrix Corporation

What are the Application segmentation covered in the Business Process Services (BPS) Market report?

Ans: The Applications covered in the Business Process Services (BPS) Market report are BFSI, Healthcare, Retail and E-commerce, Manufacturing, Telecommunications, Other

What are the Type segmentation covered in the Business Process Services (BPS) Market report?

Ans: The Types covered in the Business Process Services (BPS) Market report are Front Desk Service, Back Desk Service

Recommended Reports

Business Process Services

Process Management Software

Business Support Services

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Business Process Services (BPS) Market Size Growth Rate by Type: 2020 VS 2024 VS 2031

1.2.2 Front Desk Service

1.2.3 Back Desk Service

1.3 Market by Application

1.3.1 Global Business Process Services (BPS) Market Growth by Application: 2020 VS 2024 VS 2031

1.3.2 BFSI

1.3.3 Healthcare

1.3.4 Retail and E-commerce

1.3.5 Manufacturing

1.3.6 Telecommunications

1.3.7 Other

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Business Process Services (BPS) Market Perspective (2020-2031)

2.2 Global Business Process Services (BPS) Growth Trends by Region

2.2.1 Global Business Process Services (BPS) Market Size by Region: 2020 VS 2024 VS 2031

2.2.2 Business Process Services (BPS) Historic Market Size by Region (2020-2025)

2.2.3 Business Process Services (BPS) Forecasted Market Size by Region (2026-2031)

2.3 Business Process Services (BPS) Market Dynamics

2.3.1 Business Process Services (BPS) Industry Trends

2.3.2 Business Process Services (BPS) Market Drivers

2.3.3 Business Process Services (BPS) Market Challenges

2.3.4 Business Process Services (BPS) Market Restraints

3 Competition Landscape by Key Players

3.1 Global Top Business Process Services (BPS) Players by Revenue

3.1.1 Global Top Business Process Services (BPS) Players by Revenue (2020-2025)

3.1.2 Global Business Process Services (BPS) Revenue Market Share by Players (2020-2025)

3.2 Global Top Business Process Services (BPS) Players by Company Type and Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players Ranking by Business Process Services (BPS) Revenue

3.4 Global Business Process Services (BPS) Market Concentration Ratio

3.4.1 Global Business Process Services (BPS) Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Business Process Services (BPS) Revenue in 2024

3.5 Global Key Players of Business Process Services (BPS) Head office and Area Served

3.6 Global Key Players of Business Process Services (BPS), Product and Application

3.7 Global Key Players of Business Process Services (BPS), Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Business Process Services (BPS) Breakdown Data by Type

4.1 Global Business Process Services (BPS) Historic Market Size by Type (2020-2025)

4.2 Global Business Process Services (BPS) Forecasted Market Size by Type (2026-2031)

5 Business Process Services (BPS) Breakdown Data by Application

5.1 Global Business Process Services (BPS) Historic Market Size by Application (2020-2025)

5.2 Global Business Process Services (BPS) Forecasted Market Size by Application (2026-2031)

6 North America

6.1 North America Business Process Services (BPS) Market Size (2020-2031)

6.2 North America Business Process Services (BPS) Market Growth Rate by Country: 2020 VS 2024 VS 2031

6.3 North America Business Process Services (BPS) Market Size by Country (2020-2025)

6.4 North America Business Process Services (BPS) Market Size by Country (2026-2031)

6.5 United States

6.6 Canada

7 Europe

7.1 Europe Business Process Services (BPS) Market Size (2020-2031)

7.2 Europe Business Process Services (BPS) Market Growth Rate by Country: 2020 VS 2024 VS 2031

7.3 Europe Business Process Services (BPS) Market Size by Country (2020-2025)

7.4 Europe Business Process Services (BPS) Market Size by Country (2026-2031)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Ireland

8 Asia-Pacific

8.1 Asia-Pacific Business Process Services (BPS) Market Size (2020-2031)

8.2 Asia-Pacific Business Process Services (BPS) Market Growth Rate by Region: 2020 VS 2024 VS 2031

8.3 Asia-Pacific Business Process Services (BPS) Market Size by Region (2020-2025)

8.4 Asia-Pacific Business Process Services (BPS) Market Size by Region (2026-2031)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia & New Zealand

9 Latin America

9.1 Latin America Business Process Services (BPS) Market Size (2020-2031)

9.2 Latin America Business Process Services (BPS) Market Growth Rate by Country: 2020 VS 2024 VS 2031

9.3 Latin America Business Process Services (BPS) Market Size by Country (2020-2025)

9.4 Latin America Business Process Services (BPS) Market Size by Country (2026-2031)

9.5 Mexico

9.6 Brazil

10 Middle East & Africa

10.1 Middle East & Africa Business Process Services (BPS) Market Size (2020-2031)

10.2 Middle East & Africa Business Process Services (BPS) Market Growth Rate by Country: 2020 VS 2024 VS 2031

10.3 Middle East & Africa Business Process Services (BPS) Market Size by Country (2020-2025)

10.4 Middle East & Africa Business Process Services (BPS) Market Size by Country (2026-2031)

10.5 Israel

10.6 Saudi Arabia

10.7 UAE

11 Key Players Profiles

11.1 Accenture

11.1.1 Accenture Company Details

11.1.2 Accenture Business Overview

11.1.3 Accenture Business Process Services (BPS) Introduction

11.1.4 Accenture Revenue in Business Process Services (BPS) Business (2020-2025)

11.1.5 Accenture Recent Development

11.2 IBM Global Services

11.2.1 IBM Global Services Company Details

11.2.2 IBM Global Services Business Overview

11.2.3 IBM Global Services Business Process Services (BPS) Introduction

11.2.4 IBM Global Services Revenue in Business Process Services (BPS) Business (2020-2025)

11.2.5 IBM Global Services Recent Development

11.3 Tata Consultancy Services (TCS)

11.3.1 Tata Consultancy Services (TCS) Company Details

11.3.2 Tata Consultancy Services (TCS) Business Overview

11.3.3 Tata Consultancy Services (TCS) Business Process Services (BPS) Introduction

11.3.4 Tata Consultancy Services (TCS) Revenue in Business Process Services (BPS) Business (2020-2025)

11.3.5 Tata Consultancy Services (TCS) Recent Development

11.4 Cognizant Technology Solutions

11.4.1 Cognizant Technology Solutions Company Details

11.4.2 Cognizant Technology Solutions Business Overview

11.4.3 Cognizant Technology Solutions Business Process Services (BPS) Introduction

11.4.4 Cognizant Technology Solutions Revenue in Business Process Services (BPS) Business (2020-2025)

11.4.5 Cognizant Technology Solutions Recent Development

11.5 Genpact

11.5.1 Genpact Company Details

11.5.2 Genpact Business Overview

11.5.3 Genpact Business Process Services (BPS) Introduction

11.5.4 Genpact Revenue in Business Process Services (BPS) Business (2020-2025)

11.5.5 Genpact Recent Development

11.6 Wipro

11.6.1 Wipro Company Details

11.6.2 Wipro Business Overview

11.6.3 Wipro Business Process Services (BPS) Introduction

11.6.4 Wipro Revenue in Business Process Services (BPS) Business (2020-2025)

11.6.5 Wipro Recent Development

11.7 Infosys BPM

11.7.1 Infosys BPM Company Details

11.7.2 Infosys BPM Business Overview

11.7.3 Infosys BPM Business Process Services (BPS) Introduction

11.7.4 Infosys BPM Revenue in Business Process Services (BPS) Business (2020-2025)

11.7.5 Infosys BPM Recent Development

11.8 Capgemini

11.8.1 Capgemini Company Details

11.8.2 Capgemini Business Overview

11.8.3 Capgemini Business Process Services (BPS) Introduction

11.8.4 Capgemini Revenue in Business Process Services (BPS) Business (2020-2025)

11.8.5 Capgemini Recent Development

11.9 Teleperformance

11.9.1 Teleperformance Company Details

11.9.2 Teleperformance Business Overview

11.9.3 Teleperformance Business Process Services (BPS) Introduction

11.9.4 Teleperformance Revenue in Business Process Services (BPS) Business (2020-2025)

11.9.5 Teleperformance Recent Development

11.10 Sitel Group

11.10.1 Sitel Group Company Details

11.10.2 Sitel Group Business Overview

11.10.3 Sitel Group Business Process Services (BPS) Introduction

11.10.4 Sitel Group Revenue in Business Process Services (BPS) Business (2020-2025)

11.10.5 Sitel Group Recent Development

11.11 Avaloq

11.11.1 Avaloq Company Details

11.11.2 Avaloq Business Overview

11.11.3 Avaloq Business Process Services (BPS) Introduction

11.11.4 Avaloq Revenue in Business Process Services (BPS) Business (2020-2025)

11.11.5 Avaloq Recent Development

11.12 Alorica

11.12.1 Alorica Company Details

11.12.2 Alorica Business Overview

11.12.3 Alorica Business Process Services (BPS) Introduction

11.12.4 Alorica Revenue in Business Process Services (BPS) Business (2020-2025)

11.12.5 Alorica Recent Development

11.13 HCL Technologies

11.13.1 HCL Technologies Company Details

11.13.2 HCL Technologies Business Overview

11.13.3 HCL Technologies Business Process Services (BPS) Introduction

11.13.4 HCL Technologies Revenue in Business Process Services (BPS) Business (2020-2025)

11.13.5 HCL Technologies Recent Development

11.14 DXC Technology

11.14.1 DXC Technology Company Details

11.14.2 DXC Technology Business Overview

11.14.3 DXC Technology Business Process Services (BPS) Introduction

11.14.4 DXC Technology Revenue in Business Process Services (BPS) Business (2020-2025)

11.14.5 DXC Technology Recent Development

11.15 LTIMindtree

11.15.1 LTIMindtree Company Details

11.15.2 LTIMindtree Business Overview

11.15.3 LTIMindtree Business Process Services (BPS) Introduction

11.15.4 LTIMindtree Revenue in Business Process Services (BPS) Business (2020-2025)

11.15.5 LTIMindtree Recent Development

11.16 TD Synnex

11.16.1 TD Synnex Company Details

11.16.2 TD Synnex Business Overview

11.16.3 TD Synnex Business Process Services (BPS) Introduction

11.16.4 TD Synnex Revenue in Business Process Services (BPS) Business (2020-2025)

11.16.5 TD Synnex Recent Development

11.17 Exl Service

11.17.1 Exl Service Company Details

11.17.2 Exl Service Business Overview

11.17.3 Exl Service Business Process Services (BPS) Introduction

11.17.4 Exl Service Revenue in Business Process Services (BPS) Business (2020-2025)

11.17.5 Exl Service Recent Development

11.18 Aon Hewitt

11.18.1 Aon Hewitt Company Details

11.18.2 Aon Hewitt Business Overview

11.18.3 Aon Hewitt Business Process Services (BPS) Introduction

11.18.4 Aon Hewitt Revenue in Business Process Services (BPS) Business (2020-2025)

11.18.5 Aon Hewitt Recent Development

11.19 Cyfuture

11.19.1 Cyfuture Company Details

11.19.2 Cyfuture Business Overview

11.19.3 Cyfuture Business Process Services (BPS) Introduction

11.19.4 Cyfuture Revenue in Business Process Services (BPS) Business (2020-2025)

11.19.5 Cyfuture Recent Development

11.20 Coforge

11.20.1 Coforge Company Details

11.20.2 Coforge Business Overview

11.20.3 Coforge Business Process Services (BPS) Introduction

11.20.4 Coforge Revenue in Business Process Services (BPS) Business (2020-2025)

11.20.5 Coforge Recent Development

11.21 Amdocs

11.21.1 Amdocs Company Details

11.21.2 Amdocs Business Overview

11.21.3 Amdocs Business Process Services (BPS) Introduction

11.21.4 Amdocs Revenue in Business Process Services (BPS) Business (2020-2025)

11.21.5 Amdocs Recent Development

11.22 Atos SE

11.22.1 Atos SE Company Details

11.22.2 Atos SE Business Overview

11.22.3 Atos SE Business Process Services (BPS) Introduction

11.22.4 Atos SE Revenue in Business Process Services (BPS) Business (2020-2025)

11.22.5 Atos SE Recent Development

11.23 Concentrix Corporation

11.23.1 Concentrix Corporation Company Details

11.23.2 Concentrix Corporation Business Overview

11.23.3 Concentrix Corporation Business Process Services (BPS) Introduction

11.23.4 Concentrix Corporation Revenue in Business Process Services (BPS) Business (2020-2025)

11.23.5 Concentrix Corporation Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.1.1 Research Programs/Design

13.1.1.2 Market Size Estimation

13.1.1.3 Market Breakdown and Data Triangulation

13.1.2 Data Source

13.1.2.1 Secondary Sources

13.1.2.2 Primary Sources

13.2 Author Details

13.3 Disclaimer

FEATURED COMPANIES

Accenture Plc

IBM Global Services

Tata Consultancy Services (TCS)

Cognizant Technology Solutions

Genpact Ltd

WIPRO LIMITED

Infosys BPM

Capgemini S A

Teleperformance

Sitel Group

Alorica

HCL Technologies

DXC Technology

EXL Service

Aon Hewitt

Avaloq

LTIMindtree Limited

TD SYNNEX

Cyfuture

Coforge

Amdocs

Atos SE

Concentrix Corporation

List of Tables

Table 1. Global Business Process Services (BPS) Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031

Table 2. Key Players of Front Desk Service

Table 3. Key Players of Back Desk Service

Table 4. Global Business Process Services (BPS) Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031

Table 5. Global Business Process Services (BPS) Market Size by Region (US$ Million): 2020 VS 2024 VS 2031

Table 6. Global Business Process Services (BPS) Market Size by Region (2020-2025) & (US$ Million)

Table 7. Global Business Process Services (BPS) Market Share by Region (2020-2025)

Table 8. Global Business Process Services (BPS) Forecasted Market Size by Region (2026-2031) & (US$ Million)

Table 9. Global Business Process Services (BPS) Market Share by Region (2026-2031)

Table 10. Business Process Services (BPS) Market Trends

Table 11. Business Process Services (BPS) Market Drivers

Table 12. Business Process Services (BPS) Market Challenges

Table 13. Business Process Services (BPS) Market Restraints

Table 14. Global Business Process Services (BPS) Revenue by Players (2020-2025) & (US$ Million)

Table 15. Global Business Process Services (BPS) Market Share by Players (2020-2025)

Table 16. Global Top Business Process Services (BPS) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Business Process Services (BPS) as of 2024)

Table 17. Ranking of Global Top Business Process Services (BPS) Companies by Revenue (US$ Million) in 2024

Table 18. Global 5 Largest Players Market Share by Business Process Services (BPS) Revenue (CR5 and HHI) & (2020-2025)

Table 19. Global Key Players of Business Process Services (BPS), Headquarters and Area Served

Table 20. Global Key Players of Business Process Services (BPS), Product and Application

Table 21. Global Key Players of Business Process Services (BPS), Date of Enter into This Industry

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Business Process Services (BPS) Market Size by Type (2020-2025) & (US$ Million)

Table 24. Global Business Process Services (BPS) Revenue Market Share by Type (2020-2025)

Table 25. Global Business Process Services (BPS) Forecasted Market Size by Type (2026-2031) & (US$ Million)

Table 26. Global Business Process Services (BPS) Revenue Market Share by Type (2026-2031)

Table 27. Global Business Process Services (BPS) Market Size by Application (2020-2025) & (US$ Million)

Table 28. Global Business Process Services (BPS) Revenue Market Share by Application (2020-2025)

Table 29. Global Business Process Services (BPS) Forecasted Market Size by Application (2026-2031) & (US$ Million)

Table 30. Global Business Process Services (BPS) Revenue Market Share by Application (2026-2031)

Table 31. North America Business Process Services (BPS) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 32. North America Business Process Services (BPS) Market Size by Country (2020-2025) & (US$ Million)

Table 33. North America Business Process Services (BPS) Market Size by Country (2026-2031) & (US$ Million)

Table 34. Europe Business Process Services (BPS) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 35. Europe Business Process Services (BPS) Market Size by Country (2020-2025) & (US$ Million)

Table 36. Europe Business Process Services (BPS) Market Size by Country (2026-2031) & (US$ Million)

Table 37. Asia-Pacific Business Process Services (BPS) Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031

Table 38. Asia-Pacific Business Process Services (BPS) Market Size by Region (2020-2025) & (US$ Million)

Table 39. Asia-Pacific Business Process Services (BPS) Market Size by Region (2026-2031) & (US$ Million)

Table 40. Latin America Business Process Services (BPS) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 41. Latin America Business Process Services (BPS) Market Size by Country (2020-2025) & (US$ Million)

Table 42. Latin America Business Process Services (BPS) Market Size by Country (2026-2031) & (US$ Million)

Table 43. Middle East & Africa Business Process Services (BPS) Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031

Table 44. Middle East & Africa Business Process Services (BPS) Market Size by Country (2020-2025) & (US$ Million)

Table 45. Middle East & Africa Business Process Services (BPS) Market Size by Country (2026-2031) & (US$ Million)

Table 46. Accenture Company Details

Table 47. Accenture Business Overview

Table 48. Accenture Business Process Services (BPS) Product

Table 49. Accenture Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 50. Accenture Recent Development

Table 51. IBM Global Services Company Details

Table 52. IBM Global Services Business Overview

Table 53. IBM Global Services Business Process Services (BPS) Product

Table 54. IBM Global Services Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 55. IBM Global Services Recent Development

Table 56. Tata Consultancy Services (TCS) Company Details

Table 57. Tata Consultancy Services (TCS) Business Overview

Table 58. Tata Consultancy Services (TCS) Business Process Services (BPS) Product

Table 59. Tata Consultancy Services (TCS) Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 60. Tata Consultancy Services (TCS) Recent Development

Table 61. Cognizant Technology Solutions Company Details

Table 62. Cognizant Technology Solutions Business Overview

Table 63. Cognizant Technology Solutions Business Process Services (BPS) Product

Table 64. Cognizant Technology Solutions Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 65. Cognizant Technology Solutions Recent Development

Table 66. Genpact Company Details

Table 67. Genpact Business Overview

Table 68. Genpact Business Process Services (BPS) Product

Table 69. Genpact Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 70. Genpact Recent Development

Table 71. Wipro Company Details

Table 72. Wipro Business Overview

Table 73. Wipro Business Process Services (BPS) Product

Table 74. Wipro Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 75. Wipro Recent Development

Table 76. Infosys BPM Company Details

Table 77. Infosys BPM Business Overview

Table 78. Infosys BPM Business Process Services (BPS) Product

Table 79. Infosys BPM Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 80. Infosys BPM Recent Development

Table 81. Capgemini Company Details

Table 82. Capgemini Business Overview

Table 83. Capgemini Business Process Services (BPS) Product

Table 84. Capgemini Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 85. Capgemini Recent Development

Table 86. Teleperformance Company Details

Table 87. Teleperformance Business Overview

Table 88. Teleperformance Business Process Services (BPS) Product

Table 89. Teleperformance Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 90. Teleperformance Recent Development

Table 91. Sitel Group Company Details

Table 92. Sitel Group Business Overview

Table 93. Sitel Group Business Process Services (BPS) Product

Table 94. Sitel Group Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 95. Sitel Group Recent Development

Table 96. Avaloq Company Details

Table 97. Avaloq Business Overview

Table 98. Avaloq Business Process Services (BPS) Product

Table 99. Avaloq Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 100. Avaloq Recent Development

Table 101. Alorica Company Details

Table 102. Alorica Business Overview

Table 103. Alorica Business Process Services (BPS) Product

Table 104. Alorica Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 105. Alorica Recent Development

Table 106. HCL Technologies Company Details

Table 107. HCL Technologies Business Overview

Table 108. HCL Technologies Business Process Services (BPS) Product

Table 109. HCL Technologies Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 110. HCL Technologies Recent Development

Table 111. DXC Technology Company Details

Table 112. DXC Technology Business Overview

Table 113. DXC Technology Business Process Services (BPS) Product

Table 114. DXC Technology Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 115. DXC Technology Recent Development

Table 116. LTIMindtree Company Details

Table 117. LTIMindtree Business Overview

Table 118. LTIMindtree Business Process Services (BPS) Product

Table 119. LTIMindtree Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 120. LTIMindtree Recent Development

Table 121. TD Synnex Company Details

Table 122. TD Synnex Business Overview

Table 123. TD Synnex Business Process Services (BPS) Product

Table 124. TD Synnex Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 125. TD Synnex Recent Development

Table 126. Exl Service Company Details

Table 127. Exl Service Business Overview

Table 128. Exl Service Business Process Services (BPS) Product

Table 129. Exl Service Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 130. Exl Service Recent Development

Table 131. Aon Hewitt Company Details

Table 132. Aon Hewitt Business Overview

Table 133. Aon Hewitt Business Process Services (BPS) Product

Table 134. Aon Hewitt Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 135. Aon Hewitt Recent Development

Table 136. Cyfuture Company Details

Table 137. Cyfuture Business Overview

Table 138. Cyfuture Business Process Services (BPS) Product

Table 139. Cyfuture Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 140. Cyfuture Recent Development

Table 141. Coforge Company Details

Table 142. Coforge Business Overview

Table 143. Coforge Business Process Services (BPS) Product

Table 144. Coforge Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 145. Coforge Recent Development

Table 146. Amdocs Company Details

Table 147. Amdocs Business Overview

Table 148. Amdocs Business Process Services (BPS) Product

Table 149. Amdocs Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 150. Amdocs Recent Development

Table 151. Atos SE Company Details

Table 152. Atos SE Business Overview

Table 153. Atos SE Business Process Services (BPS) Product

Table 154. Atos SE Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 155. Atos SE Recent Development

Table 156. Concentrix Corporation Company Details

Table 157. Concentrix Corporation Business Overview

Table 158. Concentrix Corporation Business Process Services (BPS) Product

Table 159. Concentrix Corporation Revenue in Business Process Services (BPS) Business (2020-2025) & (US$ Million)

Table 160. Concentrix Corporation Recent Development

Table 161. Research Programs/Design for This Report

Table 162. Key Data Information from Secondary Sources

Table 163. Key Data Information from Primary Sources

Table 164. Authors List of This Report

List of Figures

Figure 1. Business Process Services (BPS) Picture

Figure 2. Global Business Process Services (BPS) Market Size Comparison by Type (2020-2031) & (US$ Million)

Figure 3. Global Business Process Services (BPS) Market Share by Type: 2024 VS 2031

Figure 4. Front Desk Service Features

Figure 5. Back Desk Service Features

Figure 6. Global Business Process Services (BPS) Market Size by Application (2020-2031) & (US$ Million)

Figure 7. Global Business Process Services (BPS) Market Share by Application: 2024 VS 2031

Figure 8. BFSI Case Studies

Figure 9. Healthcare Case Studies

Figure 10. Retail and E-commerce Case Studies

Figure 11. Manufacturing Case Studies

Figure 12. Telecommunications Case Studies

Figure 13. Other Case Studies

Figure 14. Business Process Services (BPS) Report Years Considered

Figure 15. Global Business Process Services (BPS) Market Size (US$ Million), Year-over-Year: 2020-2031

Figure 16. Global Business Process Services (BPS) Market Size, (US$ Million), 2020 VS 2024 VS 2031

Figure 17. Global Business Process Services (BPS) Market Share by Region: 2024 VS 2031

Figure 18. Global Business Process Services (BPS) Market Share by Players in 2024

Figure 19. Global Business Process Services (BPS) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

Figure 20. The Top 10 and 5 Players Market Share by Business Process Services (BPS) Revenue in 2024

Figure 21. North America Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 22. North America Business Process Services (BPS) Market Share by Country (2020-2031)

Figure 23. United States Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 24. Canada Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 25. Europe Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 26. Europe Business Process Services (BPS) Market Share by Country (2020-2031)

Figure 27. Germany Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 28. France Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 29. U.K. Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 30. Italy Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 31. Russia Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 32. Ireland Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 33. Asia-Pacific Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 34. Asia-Pacific Business Process Services (BPS) Market Share by Region (2020-2031)

Figure 35. China Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 36. Japan Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 37. South Korea Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 38. Southeast Asia Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 39. India Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 40. Australia & New Zealand Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 41. Latin America Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 42. Latin America Business Process Services (BPS) Market Share by Country (2020-2031)

Figure 43. Mexico Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 44. Brazil Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 45. Middle East & Africa Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 46. Middle East & Africa Business Process Services (BPS) Market Share by Country (2020-2031)

Figure 47. Israel Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 48. Saudi Arabia Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 49. UAE Business Process Services (BPS) Market Size YoY Growth (2020-2031) & (US$ Million)

Figure 50. Accenture Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 51. IBM Global Services Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 52. Tata Consultancy Services (TCS) Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 53. Cognizant Technology Solutions Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 54. Genpact Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 55. Wipro Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 56. Infosys BPM Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 57. Capgemini Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 58. Teleperformance Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 59. Sitel Group Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 60. Avaloq Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 61. Alorica Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 62. HCL Technologies Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 63. DXC Technology Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 64. LTIMindtree Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 65. TD Synnex Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 66. Exl Service Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 67. Aon Hewitt Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 68. Cyfuture Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 69. Coforge Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 70. Amdocs Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 71. Atos SE Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 72. Concentrix Corporation Revenue Growth Rate in Business Process Services (BPS) Business (2020-2025)

Figure 73. Bottom-up and Top-down Approaches for This Report

Figure 74. Data Triangulation

Figure 75. Key Executives Interviewed

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