List of Tables
Table 1. Global VoIP Call Center Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Small Business Adaptation
Table 3. Key Players of Large Business Adaptation
Table 4. Global VoIP Call Center Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global VoIP Call Center Software Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global VoIP Call Center Software Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global VoIP Call Center Software Market Share by Region (2020-2025)
Table 8. Global VoIP Call Center Software Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global VoIP Call Center Software Market Share by Region (2026-2031)
Table 10. VoIP Call Center Software Market Trends
Table 11. VoIP Call Center Software Market Drivers
Table 12. VoIP Call Center Software Market Challenges
Table 13. VoIP Call Center Software Market Restraints
Table 14. Global VoIP Call Center Software Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global VoIP Call Center Software Market Share by Players (2020-2025)
Table 16. Global Top VoIP Call Center Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in VoIP Call Center Software as of 2024)
Table 17. Ranking of Global Top VoIP Call Center Software Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by VoIP Call Center Software Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of VoIP Call Center Software, Headquarters and Area Served
Table 20. Global Key Players of VoIP Call Center Software, Product and Application
Table 21. Global Key Players of VoIP Call Center Software, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global VoIP Call Center Software Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global VoIP Call Center Software Revenue Market Share by Type (2020-2025)
Table 25. Global VoIP Call Center Software Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global VoIP Call Center Software Revenue Market Share by Type (2026-2031)
Table 27. Global VoIP Call Center Software Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global VoIP Call Center Software Revenue Market Share by Application (2020-2025)
Table 29. Global VoIP Call Center Software Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global VoIP Call Center Software Revenue Market Share by Application (2026-2031)
Table 31. North America VoIP Call Center Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America VoIP Call Center Software Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America VoIP Call Center Software Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe VoIP Call Center Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe VoIP Call Center Software Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe VoIP Call Center Software Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific VoIP Call Center Software Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific VoIP Call Center Software Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific VoIP Call Center Software Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America VoIP Call Center Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America VoIP Call Center Software Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America VoIP Call Center Software Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa VoIP Call Center Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa VoIP Call Center Software Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa VoIP Call Center Software Market Size by Country (2026-2031) & (US$ Million)
Table 46. Zendesk Company Details
Table 47. Zendesk Business Overview
Table 48. Zendesk VoIP Call Center Software Product
Table 49. Zendesk Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 50. Zendesk Recent Development
Table 51. RingCentral Company Details
Table 52. RingCentral Business Overview
Table 53. RingCentral VoIP Call Center Software Product
Table 54. RingCentral Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 55. RingCentral Recent Development
Table 56. Vocalcom Company Details
Table 57. Vocalcom Business Overview
Table 58. Vocalcom VoIP Call Center Software Product
Table 59. Vocalcom Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 60. Vocalcom Recent Development
Table 61. Mitel Networks Company Details
Table 62. Mitel Networks Business Overview
Table 63. Mitel Networks VoIP Call Center Software Product
Table 64. Mitel Networks Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 65. Mitel Networks Recent Development
Table 66. Skype Company Details
Table 67. Skype Business Overview
Table 68. Skype VoIP Call Center Software Product
Table 69. Skype Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 70. Skype Recent Development
Table 71. Convoso Company Details
Table 72. Convoso Business Overview
Table 73. Convoso VoIP Call Center Software Product
Table 74. Convoso Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 75. Convoso Recent Development
Table 76. Nextiva Company Details
Table 77. Nextiva Business Overview
Table 78. Nextiva VoIP Call Center Software Product
Table 79. Nextiva Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 80. Nextiva Recent Development
Table 81. Aircall Company Details
Table 82. Aircall Business Overview
Table 83. Aircall VoIP Call Center Software Product
Table 84. Aircall Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 85. Aircall Recent Development
Table 86. Cisco Company Details
Table 87. Cisco Business Overview
Table 88. Cisco VoIP Call Center Software Product
Table 89. Cisco Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 90. Cisco Recent Development
Table 91. Freshworks Company Details
Table 92. Freshworks Business Overview
Table 93. Freshworks VoIP Call Center Software Product
Table 94. Freshworks Revenue in VoIP Call Center Software Business (2020-2025) & (US$ Million)
Table 95. Freshworks Recent Development
Table 96. Research Programs/Design for This Report
Table 97. Key Data Information from Secondary Sources
Table 98. Key Data Information from Primary Sources
Table 99. Authors List of This Report
List of Figures
Figure 1. VoIP Call Center Software Picture
Figure 2. Global VoIP Call Center Software Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global VoIP Call Center Software Market Share by Type: 2024 VS 2031
Figure 4. Small Business Adaptation Features
Figure 5. Large Business Adaptation Features
Figure 6. Global VoIP Call Center Software Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global VoIP Call Center Software Market Share by Application: 2024 VS 2031
Figure 8. Email Case Studies
Figure 9. Live Chat Case Studies
Figure 10. SMS Texts Case Studies
Figure 11. Instant Messaging Case Studies
Figure 12. Other Case Studies
Figure 13. VoIP Call Center Software Report Years Considered
Figure 14. Global VoIP Call Center Software Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 15. Global VoIP Call Center Software Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 16. Global VoIP Call Center Software Market Share by Region: 2024 VS 2031
Figure 17. Global VoIP Call Center Software Market Share by Players in 2024
Figure 18. Global Top VoIP Call Center Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in VoIP Call Center Software as of 2024)
Figure 19. The Top 10 and 5 Players Market Share by VoIP Call Center Software Revenue in 2024
Figure 20. North America VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. North America VoIP Call Center Software Market Share by Country (2020-2031)
Figure 22. United States VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Canada VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. Europe VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Europe VoIP Call Center Software Market Share by Country (2020-2031)
Figure 26. Germany VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. France VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. U.K. VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Italy VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Russia VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Nordic Countries VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Asia-Pacific VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Asia-Pacific VoIP Call Center Software Market Share by Region (2020-2031)
Figure 34. China VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Japan VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. South Korea VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Southeast Asia VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. India VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Australia VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Latin America VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Latin America VoIP Call Center Software Market Share by Country (2020-2031)
Figure 42. Mexico VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Brazil VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Middle East & Africa VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Middle East & Africa VoIP Call Center Software Market Share by Country (2020-2031)
Figure 46. Turkey VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Saudi Arabia VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 48. UAE VoIP Call Center Software Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. Zendesk Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 50. RingCentral Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 51. Vocalcom Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 52. Mitel Networks Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 53. Skype Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 54. Convoso Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 55. Nextiva Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 56. Aircall Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 57. Cisco Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 58. Freshworks Revenue Growth Rate in VoIP Call Center Software Business (2020-2025)
Figure 59. Bottom-up and Top-down Approaches for This Report
Figure 60. Data Triangulation
Figure 61. Key Executives Interviewed