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Global BPO and ITO Services Market Research Report 2024
Published Date: May 2024
|
Report Code: QYRE-Auto-26C7938
Home | Market Reports | Business & Industrial| Business Services
Global BPO and ITO Services Market Insights Forecast to 2028
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Global BPO and ITO Services Market Research Report 2024

Code: QYRE-Auto-26C7938
Report
May 2024
Pages:108
QYResearch
Buy Now with 15% Discount
DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Accenture Plc
Triniter
IBM
Cognizant
Concentrix
Wipro Technologies
Genpact Ltd
ADP
EXL Service
Invensis
SunTec India
Intetics
Unity Communications
Helpware
Plaxonic Technologies.
Octopus Tech
HCL Technologies
TCS
ScienceSoft
Infosys Technologies
Capgemini S A
ISS Inc
CSC—Computer Sciences Corporation
Sodexo
Colliers International
ACS—Affiliated Computer Services

BPO and ITO Services Market

The global BPO and ITO Services market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during the forecast period 2024-2030.
North American market for BPO and ITO Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
Asia-Pacific market for BPO and ITO Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global market for BPO and ITO Services in Banking, Financial Services, and Insurance (BFSI) is estimated to increase from $ million in 2023 to $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The major global companies of BPO and ITO Services include Accenture, Triniter, IBM, Cognizant, Concentrix, Wipro Technologies, Genpact, ADP and EXL Service, etc. In 2023, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for BPO and ITO Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding BPO and ITO Services.

Report Scope

The BPO and ITO Services market size, estimations, and forecasts are provided in terms of revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global BPO and ITO Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the BPO and ITO Services companies, new entrants, and industry chain related companies in this market with information on the revenues, sales volume, and average price for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of BPO and ITO Services Market Report

Report Metric Details
Report Name BPO and ITO Services Market
Segment by Type
  • Business Process Outsourcing
  • Infrastructure & Operations Services
Segment by Application
  • Banking, Financial Services, and Insurance (BFSI)
  • Healthcare
  • Manufacturing
  • IT & Telecommunication
  • Retail
  • Others
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Accenture, Triniter, IBM, Cognizant, Concentrix, Wipro Technologies, Genpact, ADP, EXL Service, Invensis, SunTec India, Intetics, Unity Communications, Helpware, Plaxonic Technologies, Octopus Tech, HCL Technologies, TCS, Sciencesoft, Infosys Technologies, Capgemini, ISS, CSC—Computer Sciences Corporation, Sodexo, Colliers International, ACS—Affiliated Computer Services
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of BPO and ITO Services companies’ competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the BPO and ITO Services Market report?

Ans: The main players in the BPO and ITO Services Market are Accenture, Triniter, IBM, Cognizant, Concentrix, Wipro Technologies, Genpact, ADP, EXL Service, Invensis, SunTec India, Intetics, Unity Communications, Helpware, Plaxonic Technologies, Octopus Tech, HCL Technologies, TCS, Sciencesoft, Infosys Technologies, Capgemini, ISS, CSC—Computer Sciences Corporation, Sodexo, Colliers International, ACS—Affiliated Computer Services

What are the Application segmentation covered in the BPO and ITO Services Market report?

Ans: The Applications covered in the BPO and ITO Services Market report are Banking, Financial Services, and Insurance (BFSI), Healthcare, Manufacturing, IT & Telecommunication, Retail, Others

What are the Type segmentation covered in the BPO and ITO Services Market report?

Ans: The Types covered in the BPO and ITO Services Market report are Business Process Outsourcing, Infrastructure & Operations Services

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global BPO and ITO Services Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Business Process Outsourcing
1.2.3 Infrastructure & Operations Services
1.3 Market by Application
1.3.1 Global BPO and ITO Services Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Banking, Financial Services, and Insurance (BFSI)
1.3.3 Healthcare
1.3.4 Manufacturing
1.3.5 IT & Telecommunication
1.3.6 Retail
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global BPO and ITO Services Market Perspective (2019-2030)
2.2 BPO and ITO Services Growth Trends by Region
2.2.1 Global BPO and ITO Services Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 BPO and ITO Services Historic Market Size by Region (2019-2024)
2.2.3 BPO and ITO Services Forecasted Market Size by Region (2025-2030)
2.3 BPO and ITO Services Market Dynamics
2.3.1 BPO and ITO Services Industry Trends
2.3.2 BPO and ITO Services Market Drivers
2.3.3 BPO and ITO Services Market Challenges
2.3.4 BPO and ITO Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top BPO and ITO Services Players by Revenue
3.1.1 Global Top BPO and ITO Services Players by Revenue (2019-2024)
3.1.2 Global BPO and ITO Services Revenue Market Share by Players (2019-2024)
3.2 Global BPO and ITO Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by BPO and ITO Services Revenue
3.4 Global BPO and ITO Services Market Concentration Ratio
3.4.1 Global BPO and ITO Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by BPO and ITO Services Revenue in 2023
3.5 BPO and ITO Services Key Players Head office and Area Served
3.6 Key Players BPO and ITO Services Product Solution and Service
3.7 Date of Enter into BPO and ITO Services Market
3.8 Mergers & Acquisitions, Expansion Plans
4 BPO and ITO Services Breakdown Data by Type
4.1 Global BPO and ITO Services Historic Market Size by Type (2019-2024)
4.2 Global BPO and ITO Services Forecasted Market Size by Type (2025-2030)
5 BPO and ITO Services Breakdown Data by Application
5.1 Global BPO and ITO Services Historic Market Size by Application (2019-2024)
5.2 Global BPO and ITO Services Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America BPO and ITO Services Market Size (2019-2030)
6.2 North America BPO and ITO Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America BPO and ITO Services Market Size by Country (2019-2024)
6.4 North America BPO and ITO Services Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe BPO and ITO Services Market Size (2019-2030)
7.2 Europe BPO and ITO Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe BPO and ITO Services Market Size by Country (2019-2024)
7.4 Europe BPO and ITO Services Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific BPO and ITO Services Market Size (2019-2030)
8.2 Asia-Pacific BPO and ITO Services Market Growth Rate by Region: 2019 VS 2023 VS 2030
8.3 Asia-Pacific BPO and ITO Services Market Size by Region (2019-2024)
8.4 Asia-Pacific BPO and ITO Services Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America BPO and ITO Services Market Size (2019-2030)
9.2 Latin America BPO and ITO Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America BPO and ITO Services Market Size by Country (2019-2024)
9.4 Latin America BPO and ITO Services Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa BPO and ITO Services Market Size (2019-2030)
10.2 Middle East & Africa BPO and ITO Services Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa BPO and ITO Services Market Size by Country (2019-2024)
10.4 Middle East & Africa BPO and ITO Services Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Accenture
11.1.1 Accenture Company Detail
11.1.2 Accenture Business Overview
11.1.3 Accenture BPO and ITO Services Introduction
11.1.4 Accenture Revenue in BPO and ITO Services Business (2019-2024)
11.1.5 Accenture Recent Development
11.2 Triniter
11.2.1 Triniter Company Detail
11.2.2 Triniter Business Overview
11.2.3 Triniter BPO and ITO Services Introduction
11.2.4 Triniter Revenue in BPO and ITO Services Business (2019-2024)
11.2.5 Triniter Recent Development
11.3 IBM
11.3.1 IBM Company Detail
11.3.2 IBM Business Overview
11.3.3 IBM BPO and ITO Services Introduction
11.3.4 IBM Revenue in BPO and ITO Services Business (2019-2024)
11.3.5 IBM Recent Development
11.4 Cognizant
11.4.1 Cognizant Company Detail
11.4.2 Cognizant Business Overview
11.4.3 Cognizant BPO and ITO Services Introduction
11.4.4 Cognizant Revenue in BPO and ITO Services Business (2019-2024)
11.4.5 Cognizant Recent Development
11.5 Concentrix
11.5.1 Concentrix Company Detail
11.5.2 Concentrix Business Overview
11.5.3 Concentrix BPO and ITO Services Introduction
11.5.4 Concentrix Revenue in BPO and ITO Services Business (2019-2024)
11.5.5 Concentrix Recent Development
11.6 Wipro Technologies
11.6.1 Wipro Technologies Company Detail
11.6.2 Wipro Technologies Business Overview
11.6.3 Wipro Technologies BPO and ITO Services Introduction
11.6.4 Wipro Technologies Revenue in BPO and ITO Services Business (2019-2024)
11.6.5 Wipro Technologies Recent Development
11.7 Genpact
11.7.1 Genpact Company Detail
11.7.2 Genpact Business Overview
11.7.3 Genpact BPO and ITO Services Introduction
11.7.4 Genpact Revenue in BPO and ITO Services Business (2019-2024)
11.7.5 Genpact Recent Development
11.8 ADP
11.8.1 ADP Company Detail
11.8.2 ADP Business Overview
11.8.3 ADP BPO and ITO Services Introduction
11.8.4 ADP Revenue in BPO and ITO Services Business (2019-2024)
11.8.5 ADP Recent Development
11.9 EXL Service
11.9.1 EXL Service Company Detail
11.9.2 EXL Service Business Overview
11.9.3 EXL Service BPO and ITO Services Introduction
11.9.4 EXL Service Revenue in BPO and ITO Services Business (2019-2024)
11.9.5 EXL Service Recent Development
11.10 Invensis
11.10.1 Invensis Company Detail
11.10.2 Invensis Business Overview
11.10.3 Invensis BPO and ITO Services Introduction
11.10.4 Invensis Revenue in BPO and ITO Services Business (2019-2024)
11.10.5 Invensis Recent Development
11.11 SunTec India
11.11.1 SunTec India Company Detail
11.11.2 SunTec India Business Overview
11.11.3 SunTec India BPO and ITO Services Introduction
11.11.4 SunTec India Revenue in BPO and ITO Services Business (2019-2024)
11.11.5 SunTec India Recent Development
11.12 Intetics
11.12.1 Intetics Company Detail
11.12.2 Intetics Business Overview
11.12.3 Intetics BPO and ITO Services Introduction
11.12.4 Intetics Revenue in BPO and ITO Services Business (2019-2024)
11.12.5 Intetics Recent Development
11.13 Unity Communications
11.13.1 Unity Communications Company Detail
11.13.2 Unity Communications Business Overview
11.13.3 Unity Communications BPO and ITO Services Introduction
11.13.4 Unity Communications Revenue in BPO and ITO Services Business (2019-2024)
11.13.5 Unity Communications Recent Development
11.14 Helpware
11.14.1 Helpware Company Detail
11.14.2 Helpware Business Overview
11.14.3 Helpware BPO and ITO Services Introduction
11.14.4 Helpware Revenue in BPO and ITO Services Business (2019-2024)
11.14.5 Helpware Recent Development
11.15 Plaxonic Technologies
11.15.1 Plaxonic Technologies Company Detail
11.15.2 Plaxonic Technologies Business Overview
11.15.3 Plaxonic Technologies BPO and ITO Services Introduction
11.15.4 Plaxonic Technologies Revenue in BPO and ITO Services Business (2019-2024)
11.15.5 Plaxonic Technologies Recent Development
11.16 Octopus Tech
11.16.1 Octopus Tech Company Detail
11.16.2 Octopus Tech Business Overview
11.16.3 Octopus Tech BPO and ITO Services Introduction
11.16.4 Octopus Tech Revenue in BPO and ITO Services Business (2019-2024)
11.16.5 Octopus Tech Recent Development
11.17 HCL Technologies
11.17.1 HCL Technologies Company Detail
11.17.2 HCL Technologies Business Overview
11.17.3 HCL Technologies BPO and ITO Services Introduction
11.17.4 HCL Technologies Revenue in BPO and ITO Services Business (2019-2024)
11.17.5 HCL Technologies Recent Development
11.18 TCS
11.18.1 TCS Company Detail
11.18.2 TCS Business Overview
11.18.3 TCS BPO and ITO Services Introduction
11.18.4 TCS Revenue in BPO and ITO Services Business (2019-2024)
11.18.5 TCS Recent Development
11.19 Sciencesoft
11.19.1 Sciencesoft Company Detail
11.19.2 Sciencesoft Business Overview
11.19.3 Sciencesoft BPO and ITO Services Introduction
11.19.4 Sciencesoft Revenue in BPO and ITO Services Business (2019-2024)
11.19.5 Sciencesoft Recent Development
11.20 Infosys Technologies
11.20.1 Infosys Technologies Company Detail
11.20.2 Infosys Technologies Business Overview
11.20.3 Infosys Technologies BPO and ITO Services Introduction
11.20.4 Infosys Technologies Revenue in BPO and ITO Services Business (2019-2024)
11.20.5 Infosys Technologies Recent Development
11.21 Capgemini
11.21.1 Capgemini Company Detail
11.21.2 Capgemini Business Overview
11.21.3 Capgemini BPO and ITO Services Introduction
11.21.4 Capgemini Revenue in BPO and ITO Services Business (2019-2024)
11.21.5 Capgemini Recent Development
11.22 ISS
11.22.1 ISS Company Detail
11.22.2 ISS Business Overview
11.22.3 ISS BPO and ITO Services Introduction
11.22.4 ISS Revenue in BPO and ITO Services Business (2019-2024)
11.22.5 ISS Recent Development
11.23 CSC—Computer Sciences Corporation
11.23.1 CSC—Computer Sciences Corporation Company Detail
11.23.2 CSC—Computer Sciences Corporation Business Overview
11.23.3 CSC—Computer Sciences Corporation BPO and ITO Services Introduction
11.23.4 CSC—Computer Sciences Corporation Revenue in BPO and ITO Services Business (2019-2024)
11.23.5 CSC—Computer Sciences Corporation Recent Development
11.24 Sodexo
11.24.1 Sodexo Company Detail
11.24.2 Sodexo Business Overview
11.24.3 Sodexo BPO and ITO Services Introduction
11.24.4 Sodexo Revenue in BPO and ITO Services Business (2019-2024)
11.24.5 Sodexo Recent Development
11.25 Colliers International
11.25.1 Colliers International Company Detail
11.25.2 Colliers International Business Overview
11.25.3 Colliers International BPO and ITO Services Introduction
11.25.4 Colliers International Revenue in BPO and ITO Services Business (2019-2024)
11.25.5 Colliers International Recent Development
11.26 ACS—Affiliated Computer Services
11.26.1 ACS—Affiliated Computer Services Company Detail
11.26.2 ACS—Affiliated Computer Services Business Overview
11.26.3 ACS—Affiliated Computer Services BPO and ITO Services Introduction
11.26.4 ACS—Affiliated Computer Services Revenue in BPO and ITO Services Business (2019-2024)
11.26.5 ACS—Affiliated Computer Services Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
FEATURED COMPANIES
Accenture Plc
Triniter
IBM
Cognizant
Concentrix
Wipro Technologies
Genpact Ltd
ADP
EXL Service
Invensis
SunTec India
Intetics
Unity Communications
Helpware
Plaxonic Technologies.
Octopus Tech
HCL Technologies
TCS
ScienceSoft
Infosys Technologies
Capgemini S A
ISS Inc
CSC—Computer Sciences Corporation
Sodexo
Colliers International
ACS—Affiliated Computer Services
List of Tables
    Table 1. Global BPO and ITO Services Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
    Table 2. Key Players of Business Process Outsourcing
    Table 3. Key Players of Infrastructure & Operations Services
    Table 4. Global BPO and ITO Services Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
    Table 5. Global BPO and ITO Services Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 6. Global BPO and ITO Services Market Size by Region (2019-2024) & (US$ Million)
    Table 7. Global BPO and ITO Services Market Share by Region (2019-2024)
    Table 8. Global BPO and ITO Services Forecasted Market Size by Region (2025-2030) & (US$ Million)
    Table 9. Global BPO and ITO Services Market Share by Region (2025-2030)
    Table 10. BPO and ITO Services Market Trends
    Table 11. BPO and ITO Services Market Drivers
    Table 12. BPO and ITO Services Market Challenges
    Table 13. BPO and ITO Services Market Restraints
    Table 14. Global BPO and ITO Services Revenue by Players (2019-2024) & (US$ Million)
    Table 15. Global BPO and ITO Services Market Share by Players (2019-2024)
    Table 16. Global Top BPO and ITO Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO and ITO Services as of 2023)
    Table 17. Ranking of Global Top BPO and ITO Services Companies by Revenue (US$ Million) in 2023
    Table 18. Global 5 Largest Players Market Share by BPO and ITO Services Revenue (CR5 and HHI) & (2019-2024)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players BPO and ITO Services Product Solution and Service
    Table 21. Date of Enter into BPO and ITO Services Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global BPO and ITO Services Market Size by Type (2019-2024) & (US$ Million)
    Table 24. Global BPO and ITO Services Revenue Market Share by Type (2019-2024)
    Table 25. Global BPO and ITO Services Forecasted Market Size by Type (2025-2030) & (US$ Million)
    Table 26. Global BPO and ITO Services Revenue Market Share by Type (2025-2030)
    Table 27. Global BPO and ITO Services Market Size by Application (2019-2024) & (US$ Million)
    Table 28. Global BPO and ITO Services Revenue Market Share by Application (2019-2024)
    Table 29. Global BPO and ITO Services Forecasted Market Size by Application (2025-2030) & (US$ Million)
    Table 30. Global BPO and ITO Services Revenue Market Share by Application (2025-2030)
    Table 31. North America BPO and ITO Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 32. North America BPO and ITO Services Market Size by Country (2019-2024) & (US$ Million)
    Table 33. North America BPO and ITO Services Market Size by Country (2025-2030) & (US$ Million)
    Table 34. Europe BPO and ITO Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 35. Europe BPO and ITO Services Market Size by Country (2019-2024) & (US$ Million)
    Table 36. Europe BPO and ITO Services Market Size by Country (2025-2030) & (US$ Million)
    Table 37. Asia-Pacific BPO and ITO Services Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 38. Asia-Pacific BPO and ITO Services Market Size by Region (2019-2024) & (US$ Million)
    Table 39. Asia-Pacific BPO and ITO Services Market Size by Region (2025-2030) & (US$ Million)
    Table 40. Latin America BPO and ITO Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 41. Latin America BPO and ITO Services Market Size by Country (2019-2024) & (US$ Million)
    Table 42. Latin America BPO and ITO Services Market Size by Country (2025-2030) & (US$ Million)
    Table 43. Middle East & Africa BPO and ITO Services Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 44. Middle East & Africa BPO and ITO Services Market Size by Country (2019-2024) & (US$ Million)
    Table 45. Middle East & Africa BPO and ITO Services Market Size by Country (2025-2030) & (US$ Million)
    Table 46. Accenture Company Detail
    Table 47. Accenture Business Overview
    Table 48. Accenture BPO and ITO Services Product
    Table 49. Accenture Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 50. Accenture Recent Development
    Table 51. Triniter Company Detail
    Table 52. Triniter Business Overview
    Table 53. Triniter BPO and ITO Services Product
    Table 54. Triniter Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 55. Triniter Recent Development
    Table 56. IBM Company Detail
    Table 57. IBM Business Overview
    Table 58. IBM BPO and ITO Services Product
    Table 59. IBM Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 60. IBM Recent Development
    Table 61. Cognizant Company Detail
    Table 62. Cognizant Business Overview
    Table 63. Cognizant BPO and ITO Services Product
    Table 64. Cognizant Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 65. Cognizant Recent Development
    Table 66. Concentrix Company Detail
    Table 67. Concentrix Business Overview
    Table 68. Concentrix BPO and ITO Services Product
    Table 69. Concentrix Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 70. Concentrix Recent Development
    Table 71. Wipro Technologies Company Detail
    Table 72. Wipro Technologies Business Overview
    Table 73. Wipro Technologies BPO and ITO Services Product
    Table 74. Wipro Technologies Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 75. Wipro Technologies Recent Development
    Table 76. Genpact Company Detail
    Table 77. Genpact Business Overview
    Table 78. Genpact BPO and ITO Services Product
    Table 79. Genpact Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 80. Genpact Recent Development
    Table 81. ADP Company Detail
    Table 82. ADP Business Overview
    Table 83. ADP BPO and ITO Services Product
    Table 84. ADP Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 85. ADP Recent Development
    Table 86. EXL Service Company Detail
    Table 87. EXL Service Business Overview
    Table 88. EXL Service BPO and ITO Services Product
    Table 89. EXL Service Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 90. EXL Service Recent Development
    Table 91. Invensis Company Detail
    Table 92. Invensis Business Overview
    Table 93. Invensis BPO and ITO Services Product
    Table 94. Invensis Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 95. Invensis Recent Development
    Table 96. SunTec India Company Detail
    Table 97. SunTec India Business Overview
    Table 98. SunTec India BPO and ITO Services Product
    Table 99. SunTec India Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 100. SunTec India Recent Development
    Table 101. Intetics Company Detail
    Table 102. Intetics Business Overview
    Table 103. Intetics BPO and ITO Services Product
    Table 104. Intetics Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 105. Intetics Recent Development
    Table 106. Unity Communications Company Detail
    Table 107. Unity Communications Business Overview
    Table 108. Unity Communications BPO and ITO Services Product
    Table 109. Unity Communications Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 110. Unity Communications Recent Development
    Table 111. Helpware Company Detail
    Table 112. Helpware Business Overview
    Table 113. Helpware BPO and ITO Services Product
    Table 114. Helpware Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 115. Helpware Recent Development
    Table 116. Plaxonic Technologies Company Detail
    Table 117. Plaxonic Technologies Business Overview
    Table 118. Plaxonic Technologies BPO and ITO Services Product
    Table 119. Plaxonic Technologies Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 120. Plaxonic Technologies Recent Development
    Table 121. Octopus Tech Company Detail
    Table 122. Octopus Tech Business Overview
    Table 123. Octopus Tech BPO and ITO Services Product
    Table 124. Octopus Tech Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 125. Octopus Tech Recent Development
    Table 126. HCL Technologies Company Detail
    Table 127. HCL Technologies Business Overview
    Table 128. HCL Technologies BPO and ITO Services Product
    Table 129. HCL Technologies Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 130. HCL Technologies Recent Development
    Table 131. TCS Company Detail
    Table 132. TCS Business Overview
    Table 133. TCS BPO and ITO Services Product
    Table 134. TCS Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 135. TCS Recent Development
    Table 136. Sciencesoft Company Detail
    Table 137. Sciencesoft Business Overview
    Table 138. Sciencesoft BPO and ITO Services Product
    Table 139. Sciencesoft Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 140. Sciencesoft Recent Development
    Table 141. Infosys Technologies Company Detail
    Table 142. Infosys Technologies Business Overview
    Table 143. Infosys Technologies BPO and ITO Services Product
    Table 144. Infosys Technologies Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 145. Infosys Technologies Recent Development
    Table 146. Capgemini Company Detail
    Table 147. Capgemini Business Overview
    Table 148. Capgemini BPO and ITO Services Product
    Table 149. Capgemini Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 150. Capgemini Recent Development
    Table 151. ISS Company Detail
    Table 152. ISS Business Overview
    Table 153. ISS BPO and ITO Services Product
    Table 154. ISS Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 155. ISS Recent Development
    Table 156. CSC—Computer Sciences Corporation Company Detail
    Table 157. CSC—Computer Sciences Corporation Business Overview
    Table 158. CSC—Computer Sciences Corporation BPO and ITO Services Product
    Table 159. CSC—Computer Sciences Corporation Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 160. CSC—Computer Sciences Corporation Recent Development
    Table 161. Sodexo Company Detail
    Table 162. Sodexo Business Overview
    Table 163. Sodexo BPO and ITO Services Product
    Table 164. Sodexo Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 165. Sodexo Recent Development
    Table 166. Colliers International Company Detail
    Table 167. Colliers International Business Overview
    Table 168. Colliers International BPO and ITO Services Product
    Table 169. Colliers International Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 170. Colliers International Recent Development
    Table 171. ACS—Affiliated Computer Services Company Detail
    Table 172. ACS—Affiliated Computer Services Business Overview
    Table 173. ACS—Affiliated Computer Services BPO and ITO Services Product
    Table 174. ACS—Affiliated Computer Services Revenue in BPO and ITO Services Business (2019-2024) & (US$ Million)
    Table 175. ACS—Affiliated Computer Services Recent Development
    Table 176. Research Programs/Design for This Report
    Table 177. Key Data Information from Secondary Sources
    Table 178. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global BPO and ITO Services Market Size Comparison by Type (2024-2030) & (US$ Million)
    Figure 2. Global BPO and ITO Services Market Share by Type: 2023 VS 2030
    Figure 3. Business Process Outsourcing Features
    Figure 4. Infrastructure & Operations Services Features
    Figure 5. Global BPO and ITO Services Market Size Comparison by Application (2024-2030) & (US$ Million)
    Figure 6. Global BPO and ITO Services Market Share by Application: 2023 VS 2030
    Figure 7. Banking, Financial Services, and Insurance (BFSI) Case Studies
    Figure 8. Healthcare Case Studies
    Figure 9. Manufacturing Case Studies
    Figure 10. IT & Telecommunication Case Studies
    Figure 11. Retail Case Studies
    Figure 12. Others Case Studies
    Figure 13. BPO and ITO Services Report Years Considered
    Figure 14. Global BPO and ITO Services Market Size (US$ Million), Year-over-Year: 2019-2030
    Figure 15. Global BPO and ITO Services Market Size, (US$ Million), 2019 VS 2023 VS 2030
    Figure 16. Global BPO and ITO Services Market Share by Region: 2023 VS 2030
    Figure 17. Global BPO and ITO Services Market Share by Players in 2023
    Figure 18. Global Top BPO and ITO Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO and ITO Services as of 2023)
    Figure 19. The Top 10 and 5 Players Market Share by BPO and ITO Services Revenue in 2023
    Figure 20. North America BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 21. North America BPO and ITO Services Market Share by Country (2019-2030)
    Figure 22. United States BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 23. Canada BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 24. Europe BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 25. Europe BPO and ITO Services Market Share by Country (2019-2030)
    Figure 26. Germany BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 27. France BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 28. U.K. BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 29. Italy BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 30. Russia BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 31. Nordic Countries BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 32. Asia-Pacific BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 33. Asia-Pacific BPO and ITO Services Market Share by Region (2019-2030)
    Figure 34. China BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 35. Japan BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 36. South Korea BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 37. Southeast Asia BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 38. India BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 39. Australia BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 40. Latin America BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 41. Latin America BPO and ITO Services Market Share by Country (2019-2030)
    Figure 42. Mexico BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 43. Brazil BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 44. Middle East & Africa BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 45. Middle East & Africa BPO and ITO Services Market Share by Country (2019-2030)
    Figure 46. Turkey BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 47. Saudi Arabia BPO and ITO Services Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 48. Accenture Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 49. Triniter Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 50. IBM Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 51. Cognizant Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 52. Concentrix Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 53. Wipro Technologies Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 54. Genpact Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 55. ADP Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 56. EXL Service Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 57. Invensis Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 58. SunTec India Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 59. Intetics Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 60. Unity Communications Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 61. Helpware Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 62. Plaxonic Technologies Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 63. Octopus Tech Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 64. HCL Technologies Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 65. TCS Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 66. Sciencesoft Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 67. Infosys Technologies Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 68. Capgemini Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 69. ISS Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 70. CSC—Computer Sciences Corporation Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 71. Sodexo Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 72. Colliers International Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 73. ACS—Affiliated Computer Services Revenue Growth Rate in BPO and ITO Services Business (2019-2024)
    Figure 74. Bottom-up and Top-down Approaches for This Report
    Figure 75. Data Triangulation
    Figure 76. Key Executives Interviewed
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