List of Tables
Table 1. Global Customer Service BPO Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
Table 2. Key Players of Onshore Outsourcing
Table 3. Key Players of Offshore Outsourcing
Table 4. Global Customer Service BPO Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
Table 5. Global Customer Service BPO Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
Table 6. Global Customer Service BPO Market Size by Region (2019-2024) & (US$ Million)
Table 7. Global Customer Service BPO Market Share by Region (2019-2024)
Table 8. Global Customer Service BPO Forecasted Market Size by Region (2025-2030) & (US$ Million)
Table 9. Global Customer Service BPO Market Share by Region (2025-2030)
Table 10. Customer Service BPO Market Trends
Table 11. Customer Service BPO Market Drivers
Table 12. Customer Service BPO Market Challenges
Table 13. Customer Service BPO Market Restraints
Table 14. Global Customer Service BPO Revenue by Players (2019-2024) & (US$ Million)
Table 15. Global Customer Service BPO Market Share by Players (2019-2024)
Table 16. Global Top Customer Service BPO Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Service BPO as of 2023)
Table 17. Ranking of Global Top Customer Service BPO Companies by Revenue (US$ Million) in 2023
Table 18. Global 5 Largest Players Market Share by Customer Service BPO Revenue (CR5 and HHI) & (2019-2024)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Customer Service BPO Product Solution and Service
Table 21. Date of Enter into Customer Service BPO Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Customer Service BPO Market Size by Type (2019-2024) & (US$ Million)
Table 24. Global Customer Service BPO Revenue Market Share by Type (2019-2024)
Table 25. Global Customer Service BPO Forecasted Market Size by Type (2025-2030) & (US$ Million)
Table 26. Global Customer Service BPO Revenue Market Share by Type (2025-2030)
Table 27. Global Customer Service BPO Market Size by Application (2019-2024) & (US$ Million)
Table 28. Global Customer Service BPO Revenue Market Share by Application (2019-2024)
Table 29. Global Customer Service BPO Forecasted Market Size by Application (2025-2030) & (US$ Million)
Table 30. Global Customer Service BPO Revenue Market Share by Application (2025-2030)
Table 31. North America Customer Service BPO Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 32. North America Customer Service BPO Market Size by Country (2019-2024) & (US$ Million)
Table 33. North America Customer Service BPO Market Size by Country (2025-2030) & (US$ Million)
Table 34. Europe Customer Service BPO Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 35. Europe Customer Service BPO Market Size by Country (2019-2024) & (US$ Million)
Table 36. Europe Customer Service BPO Market Size by Country (2025-2030) & (US$ Million)
Table 37. Asia-Pacific Customer Service BPO Market Size Growth Rate by Region (US$ Million): 2019 VS 2023 VS 2030
Table 38. Asia-Pacific Customer Service BPO Market Size by Region (2019-2024) & (US$ Million)
Table 39. Asia-Pacific Customer Service BPO Market Size by Region (2025-2030) & (US$ Million)
Table 40. Latin America Customer Service BPO Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 41. Latin America Customer Service BPO Market Size by Country (2019-2024) & (US$ Million)
Table 42. Latin America Customer Service BPO Market Size by Country (2025-2030) & (US$ Million)
Table 43. Middle East & Africa Customer Service BPO Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
Table 44. Middle East & Africa Customer Service BPO Market Size by Country (2019-2024) & (US$ Million)
Table 45. Middle East & Africa Customer Service BPO Market Size by Country (2025-2030) & (US$ Million)
Table 46. Majorel Company Detail
Table 47. Majorel Business Overview
Table 48. Majorel Customer Service BPO Product
Table 49. Majorel Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 50. Majorel Recent Development
Table 51. HL95 Company Detail
Table 52. HL95 Business Overview
Table 53. HL95 Customer Service BPO Product
Table 54. HL95 Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 55. HL95 Recent Development
Table 56. Transcosmos China Company Detail
Table 57. Transcosmos China Business Overview
Table 58. Transcosmos China Customer Service BPO Product
Table 59. Transcosmos China Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 60. Transcosmos China Recent Development
Table 61. Shandong Taiying Technology Co., Ltd. Company Detail
Table 62. Shandong Taiying Technology Co., Ltd. Business Overview
Table 63. Shandong Taiying Technology Co., Ltd. Customer Service BPO Product
Table 64. Shandong Taiying Technology Co., Ltd. Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 65. Shandong Taiying Technology Co., Ltd. Recent Development
Table 66. Beijing 95teleweb Information Ltd,corp Company Detail
Table 67. Beijing 95teleweb Information Ltd,corp Business Overview
Table 68. Beijing 95teleweb Information Ltd,corp Customer Service BPO Product
Table 69. Beijing 95teleweb Information Ltd,corp Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 70. Beijing 95teleweb Information Ltd,corp Recent Development
Table 71. Beijing Ronglianyitong Information & Technology Co., Ltd. Company Detail
Table 72. Beijing Ronglianyitong Information & Technology Co., Ltd. Business Overview
Table 73. Beijing Ronglianyitong Information & Technology Co., Ltd. Customer Service BPO Product
Table 74. Beijing Ronglianyitong Information & Technology Co., Ltd. Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 75. Beijing Ronglianyitong Information & Technology Co., Ltd. Recent Development
Table 76. Menggucrm Company Detail
Table 77. Menggucrm Business Overview
Table 78. Menggucrm Customer Service BPO Product
Table 79. Menggucrm Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 80. Menggucrm Recent Development
Table 81. North King Technology Co., Ltd. Company Detail
Table 82. North King Technology Co., Ltd. Business Overview
Table 83. North King Technology Co., Ltd. Customer Service BPO Product
Table 84. North King Technology Co., Ltd. Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 85. North King Technology Co., Ltd. Recent Development
Table 86. Sykes Company Detail
Table 87. Sykes Business Overview
Table 88. Sykes Customer Service BPO Product
Table 89. Sykes Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 90. Sykes Recent Development
Table 91. Huatangjt Company Detail
Table 92. Huatangjt Business Overview
Table 93. Huatangjt Customer Service BPO Product
Table 94. Huatangjt Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 95. Huatangjt Recent Development
Table 96. Sunke Company Detail
Table 97. Sunke Business Overview
Table 98. Sunke Customer Service BPO Product
Table 99. Sunke Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 100. Sunke Recent Development
Table 101. 800Teleservices Company Detail
Table 102. 800Teleservices Business Overview
Table 103. 800Teleservices Customer Service BPO Product
Table 104. 800Teleservices Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 105. 800Teleservices Recent Development
Table 106. Renruihr Company Detail
Table 107. Renruihr Business Overview
Table 108. Renruihr Customer Service BPO Product
Table 109. Renruihr Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 110. Renruihr Recent Development
Table 111. Commchina Company Detail
Table 112. Commchina Business Overview
Table 113. Commchina Customer Service BPO Product
Table 114. Commchina Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 115. Commchina Recent Development
Table 116. Vxichina Company Detail
Table 117. Vxichina Business Overview
Table 118. Vxichina Customer Service BPO Product
Table 119. Vxichina Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 120. Vxichina Recent Development
Table 121. Samton Company Detail
Table 122. Samton Business Overview
Table 123. Samton Customer Service BPO Product
Table 124. Samton Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 125. Samton Recent Development
Table 126. Teleperformance China Company Detail
Table 127. Teleperformance China Business Overview
Table 128. Teleperformance China Customer Service BPO Product
Table 129. Teleperformance China Revenue in Customer Service BPO Business (2019-2024) & (US$ Million)
Table 130. Teleperformance China Recent Development
Table 131. Research Programs/Design for This Report
Table 132. Key Data Information from Secondary Sources
Table 133. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Customer Service BPO Market Size Comparison by Type (2024-2030) & (US$ Million)
Figure 2. Global Customer Service BPO Market Share by Type: 2023 VS 2030
Figure 3. Onshore Outsourcing Features
Figure 4. Offshore Outsourcing Features
Figure 5. Global Customer Service BPO Market Size Comparison by Application (2024-2030) & (US$ Million)
Figure 6. Global Customer Service BPO Market Share by Application: 2023 VS 2030
Figure 7. Financial Case Studies
Figure 8. Government and Public Services Case Studies
Figure 9. Internet and E-commerce Case Studies
Figure 10. Retail and Logistics Services Case Studies
Figure 11. 3C Electronic Case Studies
Figure 12. Automotive Case Studies
Figure 13. Others Case Studies
Figure 14. Customer Service BPO Report Years Considered
Figure 15. Global Customer Service BPO Market Size (US$ Million), Year-over-Year: 2019-2030
Figure 16. Global Customer Service BPO Market Size, (US$ Million), 2019 VS 2023 VS 2030
Figure 17. Global Customer Service BPO Market Share by Region: 2023 VS 2030
Figure 18. Global Customer Service BPO Market Share by Players in 2023
Figure 19. Global Top Customer Service BPO Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Service BPO as of 2023)
Figure 20. The Top 10 and 5 Players Market Share by Customer Service BPO Revenue in 2023
Figure 21. North America Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 22. North America Customer Service BPO Market Share by Country (2019-2030)
Figure 23. United States Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 24. Canada Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 25. Europe Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 26. Europe Customer Service BPO Market Share by Country (2019-2030)
Figure 27. Germany Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 28. France Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 29. U.K. Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 30. Italy Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 31. Russia Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 32. Nordic Countries Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 33. Asia-Pacific Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 34. Asia-Pacific Customer Service BPO Market Share by Region (2019-2030)
Figure 35. China Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 36. Japan Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 37. South Korea Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 38. Southeast Asia Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 39. India Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 40. Australia Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 41. Latin America Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 42. Latin America Customer Service BPO Market Share by Country (2019-2030)
Figure 43. Mexico Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 44. Brazil Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 45. Middle East & Africa Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 46. Middle East & Africa Customer Service BPO Market Share by Country (2019-2030)
Figure 47. Turkey Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 48. Saudi Arabia Customer Service BPO Market Size YoY Growth (2019-2030) & (US$ Million)
Figure 49. Majorel Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 50. HL95 Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 51. Transcosmos China Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 52. Shandong Taiying Technology Co., Ltd. Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 53. Beijing 95teleweb Information Ltd,corp Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 54. Beijing Ronglianyitong Information & Technology Co., Ltd. Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 55. Menggucrm Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 56. North King Technology Co., Ltd. Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 57. Sykes Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 58. Huatangjt Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 59. Sunke Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 60. 800Teleservices Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 61. Renruihr Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 62. Commchina Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 63. Vxichina Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 64. Samton Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 65. Teleperformance China Revenue Growth Rate in Customer Service BPO Business (2019-2024)
Figure 66. Bottom-up and Top-down Approaches for This Report
Figure 67. Data Triangulation
Figure 68. Key Executives Interviewed