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Global Service Quality Management Market Insights, Forecast to 2030

Published Date: September 2024

Report Code: QYRE-Auto-31T2545

Global Service Quality Management Market Insights and Forecast to 2028

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Global Service Quality Management Market Insights, Forecast to 2030

Code: QYRE-Auto-31T2545

Report

September 2024

Pages:91

QYResearch

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DESCRIPTION

TABLE OF CONTENT

TABLES & FIGURES

FEATURED COMPANIES

Adobe Systems

Amdocs

Alcate-Lucent

Cisco

Egain Corporation

Ericsson

IBM

Oracle

Service Quality Management Market Size

The global Service Quality Management market is projected to grow from US$ 10310 million in 2024 to US$ 18570 million by 2030, at a Compound Annual Growth Rate (CAGR) of 10.3% during the forecast period.

Service Quality Management Market

This report mainly studies service quality management market. Service quality management is a measure of how products and services supplied by a company meets and surpasses consumer expectation.

Market Analysis and Insights: Global Service Quality Management Market

The US & Canada market for Service Quality Management is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The China market for Service Quality Management is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The Europe market for Service Quality Management is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The global key companies of Service Quality Management include Adobe Systems, Amdocs, Alcate-Lucent, Cisco, Egain Corporation, Ericsson, HP, IBM and Oracle, etc. In 2023, the global top five players had a share approximately % in terms of revenue.

Service Quality Management is widely used in various fields, such as Small and Medium Enterprises and Large Enterprises, etc. Small and Medium Enterprises provides greatest supports to the Service Quality Management industry development. In 2023, global % revenue of Service Quality Management went into Small and Medium Enterprises filed and the proportion will reach to % in 2030.

Report Covers:

This report presents an overview of global market for Service Quality Management market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.

This report researches the key producers of Service Quality Management, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Service Quality Management, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Service Quality Management revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Service Quality Management market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Service Quality Management revenue, projected growth trends, production technology, application and end-user industry.

Market Segmentation

Scope of Service Quality Management Market Report

Report Metric	Details
Report Name	Service Quality Management Market
Accounted market size in 2024	US$ 10310 million
Forecasted market size in 2030	US$ 18570 million
CAGR	10.3
Base Year	2024
Forecasted years	2024 - 2030
Segment by Type	Enterprise Feedback Management (EFM) Web analytics Text analytics Speech analytics Others
Segment by Application	Small and Medium Enterprises Large Enterprises
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Adobe Systems, Amdocs, Alcate-Lucent, Cisco, Egain Corporation, Ericsson, HP, IBM, Oracle
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Service Quality Management in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Service Quality Management companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Service Quality Management revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions

FAQ for this report

How fast is Service Quality Management Market growing?

Ans: The Service Quality Management Market witnessing a CAGR of 10.3 during the forecast period 2024-2030.

What is the Service Quality Management Market size in 2030?

Ans: The Service Quality Management Market size in 2030 will be US$ 18570 million.

Who are the main players in the Service Quality Management Market report?

Ans: The main players in the Service Quality Management Market are Adobe Systems, Amdocs, Alcate-Lucent, Cisco, Egain Corporation, Ericsson, HP, IBM, Oracle

What are the Application segmentation covered in the Service Quality Management Market report?

Ans: The Applications covered in the Service Quality Management Market report are Small and Medium Enterprises, Large Enterprises

What are the Type segmentation covered in the Service Quality Management Market report?

Ans: The Types covered in the Service Quality Management Market report are Enterprise Feedback Management (EFM), Web analytics, Text analytics, Speech analytics, Others

Recommended Reports

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Customer & Feedback

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Service Quality Management Market Size Growth Rate by Type, 2019 VS 2023 VS 2030

1.2.2 Enterprise Feedback Management (EFM)

1.2.3 Web analytics

1.2.4 Text analytics

1.2.5 Speech analytics

1.2.6 Others

1.3 Market by Application

1.3.1 Global Service Quality Management Market Size Growth Rate by Application, 2019 VS 2023 VS 2030

1.3.2 Small and Medium Enterprises

1.3.3 Large Enterprises

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Service Quality Management Market Perspective (2019-2030)

2.2 Global Service Quality Management Growth Trends by Region

2.2.1 Service Quality Management Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Service Quality Management Historic Market Size by Region (2019-2024)

2.2.3 Service Quality Management Forecasted Market Size by Region (2025-2030)

2.3 Service Quality Management Market Dynamics

2.3.1 Service Quality Management Industry Trends

2.3.2 Service Quality Management Market Drivers

2.3.3 Service Quality Management Market Challenges

2.3.4 Service Quality Management Market Restraints

3 Competition Landscape by Key Players

3.1 Global Revenue Service Quality Management by Players

3.1.1 Global Service Quality Management Revenue by Players (2019-2024)

3.1.2 Global Service Quality Management Revenue Market Share by Players (2019-2024)

3.2 Global Service Quality Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players of Service Quality Management, Ranking by Revenue, 2022 VS 2023 VS 2024

3.4 Global Service Quality Management Market Concentration Ratio

3.4.1 Global Service Quality Management Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Service Quality Management Revenue in 2023

3.5 Global Key Players of Service Quality Management Head office and Area Served

3.6 Global Key Players of Service Quality Management, Product and Application

3.7 Global Key Players of Service Quality Management, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Service Quality Management Breakdown Data by Type

4.1 Global Service Quality Management Historic Market Size by Type (2019-2024)

4.2 Global Service Quality Management Forecasted Market Size by Type (2025-2030)

5 Service Quality Management Breakdown Data by Application

5.1 Global Service Quality Management Historic Market Size by Application (2019-2024)

5.2 Global Service Quality Management Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Service Quality Management Market Size (2019-2030)

6.2 North America Service Quality Management Market Size by Type

6.2.1 North America Service Quality Management Market Size by Type (2019-2024)

6.2.2 North America Service Quality Management Market Size by Type (2025-2030)

6.2.3 North America Service Quality Management Market Share by Type (2019-2030)

6.3 North America Service Quality Management Market Size by Application

6.3.1 North America Service Quality Management Market Size by Application (2019-2024)

6.3.2 North America Service Quality Management Market Size by Application (2025-2030)

6.3.3 North America Service Quality Management Market Share by Application (2019-2030)

6.4 North America Service Quality Management Market Size by Country

6.4.1 North America Service Quality Management Market Size by Country: 2019 VS 2023 VS 2030

6.4.2 North America Service Quality Management Market Size by Country (2019-2024)

6.4.3 North America Service Quality Management Market Size by Country (2025-2030)

6.4.4 U.S.

6.4.5 Canada

7 Europe

7.1 Europe Service Quality Management Market Size (2019-2030)

7.2 Europe Service Quality Management Market Size by Type

7.2.1 Europe Service Quality Management Market Size by Type (2019-2024)

7.2.2 Europe Service Quality Management Market Size by Type (2025-2030)

7.2.3 Europe Service Quality Management Market Share by Type (2019-2030)

7.3 Europe Service Quality Management Market Size by Application

7.3.1 Europe Service Quality Management Market Size by Application (2019-2024)

7.3.2 Europe Service Quality Management Market Size by Application (2025-2030)

7.3.3 Europe Service Quality Management Market Share by Application (2019-2030)

7.4 Europe Service Quality Management Market Size by Country

7.4.1 Europe Service Quality Management Market Size by Country: 2019 VS 2023 VS 2030

7.4.2 Europe Service Quality Management Market Size by Country (2019-2024)

7.4.3 Europe Service Quality Management Market Size by Country (2025-2030)

7.4.3 Germany

7.4.4 France

7.4.5 U.K.

7.4.6 Italy

7.4.7 Russia

7.4.8 Nordic Countries

8 China

8.1 China Service Quality Management Market Size (2019-2030)

8.2 China Service Quality Management Market Size by Type

8.2.1 China Service Quality Management Market Size by Type (2019-2024)

8.2.2 China Service Quality Management Market Size by Type (2025-2030)

8.2.3 China Service Quality Management Market Share by Type (2019-2030)

8.3 China Service Quality Management Market Size by Application

8.3.1 China Service Quality Management Market Size by Application (2019-2024)

8.3.2 China Service Quality Management Market Size by Application (2025-2030)

8.3.3 China Service Quality Management Market Share by Application (2019-2030)

9 Asia (excluding China)

9.1 Asia Service Quality Management Market Size (2019-2030)

9.2 Asia Service Quality Management Market Size by Type

9.2.1 Asia Service Quality Management Market Size by Type (2019-2024)

9.2.2 Asia Service Quality Management Market Size by Type (2025-2030)

9.2.3 Asia Service Quality Management Market Share by Type (2019-2030)

9.3 Asia Service Quality Management Market Size by Application

9.3.1 Asia Service Quality Management Market Size by Application (2019-2024)

9.3.2 Asia Service Quality Management Market Size by Application (2025-2030)

9.3.3 Asia Service Quality Management Market Share by Application (2019-2030)

9.4 Asia Service Quality Management Market Size by Region

9.4.1 Asia Service Quality Management Market Size by Region: 2019 VS 2023 VS 2030

9.4.2 Asia Service Quality Management Market Size by Region (2019-2024)

9.4.3 Asia Service Quality Management Market Size by Region (2025-2030)

9.4.4 Japan

9.4.5 South Korea

9.4.6 China Taiwan

9.4.7 Southeast Asia

9.4.8 India

9.4.9 Australia

10 Middle East, Africa, and Latin America

10.1 Middle East, Africa, and Latin America Service Quality Management Market Size (2019-2030)

10.2 Middle East, Africa, and Latin America Service Quality Management Market Size by Type

10.2.1 Middle East, Africa, and Latin America Service Quality Management Market Size by Type (2019-2024)

10.2.2 Middle East, Africa, and Latin America Service Quality Management Market Size by Type (2025-2030)

10.2.3 Middle East, Africa, and Latin America Service Quality Management Market Share by Type (2019-2030)

10.3 Middle East, Africa, and Latin America Service Quality Management Market Size by Application

10.3.1 Middle East, Africa, and Latin America Service Quality Management Market Size by Application (2019-2024)

10.3.2 Middle East, Africa, and Latin America Service Quality Management Market Size by Application (2025-2030)

10.3.3 Middle East, Africa, and Latin America Service Quality Management Market Share by Application (2019-2030)

10.4 Middle East, Africa, and Latin America Service Quality Management Market Size by Country

10.4.1 Middle East, Africa, and Latin America Service Quality Management Market Size by Country: 2019 VS 2023 VS 2030

10.4.2 Middle East, Africa, and Latin America Service Quality Management Market Size by Country (2019-2024)

10.4.3 Middle East, Africa, and Latin America Service Quality Management Market Size by Country (2025-2030)

10.4.4 Brazil

10.4.5 Mexico

10.4.6 Turkey

10.4.7 Saudi Arabia

10.4.8 Israel

10.4.9 GCC Countries

11 Key Players Profiles

11.1 Adobe Systems

11.1.1 Adobe Systems Company Details

11.1.2 Adobe Systems Business Overview

11.1.3 Adobe Systems Service Quality Management Introduction

11.1.4 Adobe Systems Revenue in Service Quality Management Business (2019-2024)

11.1.5 Adobe Systems Recent Developments

11.2 Amdocs

11.2.1 Amdocs Company Details

11.2.2 Amdocs Business Overview

11.2.3 Amdocs Service Quality Management Introduction

11.2.4 Amdocs Revenue in Service Quality Management Business (2019-2024)

11.2.5 Amdocs Recent Developments

11.3 Alcate-Lucent

11.3.1 Alcate-Lucent Company Details

11.3.2 Alcate-Lucent Business Overview

11.3.3 Alcate-Lucent Service Quality Management Introduction

11.3.4 Alcate-Lucent Revenue in Service Quality Management Business (2019-2024)

11.3.5 Alcate-Lucent Recent Developments

11.4 Cisco

11.4.1 Cisco Company Details

11.4.2 Cisco Business Overview

11.4.3 Cisco Service Quality Management Introduction

11.4.4 Cisco Revenue in Service Quality Management Business (2019-2024)

11.4.5 Cisco Recent Developments

11.5 Egain Corporation

11.5.1 Egain Corporation Company Details

11.5.2 Egain Corporation Business Overview

11.5.3 Egain Corporation Service Quality Management Introduction

11.5.4 Egain Corporation Revenue in Service Quality Management Business (2019-2024)

11.5.5 Egain Corporation Recent Developments

11.6 Ericsson

11.6.1 Ericsson Company Details

11.6.2 Ericsson Business Overview

11.6.3 Ericsson Service Quality Management Introduction

11.6.4 Ericsson Revenue in Service Quality Management Business (2019-2024)

11.6.5 Ericsson Recent Developments

11.7 HP

11.7.1 HP Company Details

11.7.2 HP Business Overview

11.7.3 HP Service Quality Management Introduction

11.7.4 HP Revenue in Service Quality Management Business (2019-2024)

11.7.5 HP Recent Developments

11.8 IBM

11.8.1 IBM Company Details

11.8.2 IBM Business Overview

11.8.3 IBM Service Quality Management Introduction

11.8.4 IBM Revenue in Service Quality Management Business (2019-2024)

11.8.5 IBM Recent Developments

11.9 Oracle

11.9.1 Oracle Company Details

11.9.2 Oracle Business Overview

11.9.3 Oracle Service Quality Management Introduction

11.9.4 Oracle Revenue in Service Quality Management Business (2019-2024)

11.9.5 Oracle Recent Developments

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

Adobe Systems

Amdocs

Alcate-Lucent

Cisco

Egain Corporation

Ericsson

IBM

Oracle

List of Tables

Table 1. Global Service Quality Management Market Size Growth Rate by Type (US$ Million), 2019 VS 2023 VS 2030

Table 2. Key Players of Enterprise Feedback Management (EFM)

Table 3. Key Players of Web analytics

Table 4. Key Players of Text analytics

Table 5. Key Players of Speech analytics

Table 6. Key Players of Others

Table 7. Global Service Quality Management Market Size Growth Rate by Application (US$ Million), 2019 VS 2023 VS 2030

Table 8. Global Service Quality Management Market Size Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030

Table 9. Global Service Quality Management Market Size by Region (2019-2024) & (US$ Million)

Table 10. Global Service Quality Management Market Share by Region (2019-2024)

Table 11. Global Service Quality Management Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 12. Global Service Quality Management Market Share by Region (2025-2030)

Table 13. Service Quality Management Market Trends

Table 14. Service Quality Management Market Drivers

Table 15. Service Quality Management Market Challenges

Table 16. Service Quality Management Market Restraints

Table 17. Global Service Quality Management Revenue by Players (2019-2024) & (US$ Million)

Table 18. Global Service Quality Management Revenue Share by Players (2019-2024)

Table 19. Global Top Service Quality Management by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Quality Management as of 2023)

Table 20. Global Service Quality Management Industry Ranking 2022 VS 2023 VS 2024

Table 21. Global 5 Largest Players Market Share by Service Quality Management Revenue (CR5 and HHI) & (2019-2024)

Table 22. Global Key Players of Service Quality Management, Headquarters and Area Served

Table 23. Global Key Players of Service Quality Management, Product and Application

Table 24. Global Key Players of Service Quality Management, Product and Application

Table 25. Mergers & Acquisitions, Expansion Plans

Table 26. Global Service Quality Management Market Size by Type (2019-2024) & (US$ Million)

Table 27. Global Service Quality Management Revenue Market Share by Type (2019-2024)

Table 28. Global Service Quality Management Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 29. Global Service Quality Management Revenue Market Share by Type (2025-2030)

Table 30. Global Service Quality Management Market Size by Application (2019-2024) & (US$ Million)

Table 31. Global Service Quality Management Revenue Share by Application (2019-2024)

Table 32. Global Service Quality Management Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 33. Global Service Quality Management Revenue Share by Application (2025-2030)

Table 34. North America Service Quality Management Market Size by Type (2019-2024) & (US$ Million)

Table 35. North America Service Quality Management Market Size by Type (2025-2030) & (US$ Million)

Table 36. North America Service Quality Management Market Size by Application (2019-2024) & (US$ Million)

Table 37. North America Service Quality Management Market Size by Application (2025-2030) & (US$ Million)

Table 38. North America Service Quality Management Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030

Table 39. North America Service Quality Management Market Size by Country (2019-2024) & (US$ Million)

Table 40. North America Service Quality Management Market Size by Country (2025-2030) & (US$ Million)

Table 41. Europe Service Quality Management Market Size by Type (2019-2024) & (US$ Million)

Table 42. Europe Service Quality Management Market Size by Type (2025-2030) & (US$ Million)

Table 43. Europe Service Quality Management Market Size by Application (2019-2024) & (US$ Million)

Table 44. Europe Service Quality Management Market Size by Application (2025-2030) & (US$ Million)

Table 45. Europe Service Quality Management Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030

Table 46. Europe Service Quality Management Market Size by Country (2019-2024) & (US$ Million)

Table 47. Europe Service Quality Management Market Size by Country (2025-2030) & (US$ Million)

Table 48. China Service Quality Management Market Size by Type (2019-2024) & (US$ Million)

Table 49. China Service Quality Management Market Size by Type (2025-2030) & (US$ Million)

Table 50. China Service Quality Management Market Size by Application (2019-2024) & (US$ Million)

Table 51. China Service Quality Management Market Size by Application (2025-2030) & (US$ Million)

Table 52. Asia Service Quality Management Market Size by Type (2019-2024) & (US$ Million)

Table 53. Asia Service Quality Management Market Size by Type (2025-2030) & (US$ Million)

Table 54. Asia Service Quality Management Market Size by Application (2019-2024) & (US$ Million)

Table 55. Asia Service Quality Management Market Size by Application (2025-2030) & (US$ Million)

Table 56. Asia Service Quality Management Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030

Table 57. Asia Service Quality Management Market Size by Region (2019-2024) & (US$ Million)

Table 58. Asia Service Quality Management Market Size by Region (2025-2030) & (US$ Million)

Table 59. Middle East, Africa, and Latin America Service Quality Management Market Size by Type (2019-2024) & (US$ Million)

Table 60. Middle East, Africa, and Latin America Service Quality Management Market Size by Type (2025-2030) & (US$ Million)

Table 61. Middle East, Africa, and Latin America Service Quality Management Market Size by Application (2019-2024) & (US$ Million)

Table 62. Middle East, Africa, and Latin America Service Quality Management Market Size by Application (2025-2030) & (US$ Million)

Table 63. Middle East, Africa, and Latin America Service Quality Management Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030

Table 64. Middle East, Africa, and Latin America Service Quality Management Market Size by Country (2019-2024) & (US$ Million)

Table 65. Middle East, Africa, and Latin America Service Quality Management Market Size by Country (2025-2030) & (US$ Million)

Table 66. Adobe Systems Company Details

Table 67. Adobe Systems Business Overview

Table 68. Adobe Systems Service Quality Management Product

Table 69. Adobe Systems Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 70. Adobe Systems Recent Developments

Table 71. Amdocs Company Details

Table 72. Amdocs Business Overview

Table 73. Amdocs Service Quality Management Product

Table 74. Amdocs Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 75. Amdocs Recent Developments

Table 76. Alcate-Lucent Company Details

Table 77. Alcate-Lucent Business Overview

Table 78. Alcate-Lucent Service Quality Management Product

Table 79. Alcate-Lucent Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 80. Alcate-Lucent Recent Developments

Table 81. Cisco Company Details

Table 82. Cisco Business Overview

Table 83. Cisco Service Quality Management Product

Table 84. Cisco Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 85. Cisco Recent Developments

Table 86. Egain Corporation Company Details

Table 87. Egain Corporation Business Overview

Table 88. Egain Corporation Service Quality Management Product

Table 89. Egain Corporation Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 90. Egain Corporation Recent Developments

Table 91. Ericsson Company Details

Table 92. Ericsson Business Overview

Table 93. Ericsson Service Quality Management Product

Table 94. Ericsson Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 95. Ericsson Recent Developments

Table 96. HP Company Details

Table 97. HP Business Overview

Table 98. HP Service Quality Management Product

Table 99. HP Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 100. HP Recent Developments

Table 101. IBM Company Details

Table 102. IBM Business Overview

Table 103. IBM Service Quality Management Product

Table 104. IBM Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 105. IBM Recent Developments

Table 106. Oracle Company Details

Table 107. Oracle Business Overview

Table 108. Oracle Service Quality Management Product

Table 109. Oracle Revenue in Service Quality Management Business (2019-2024) & (US$ Million)

Table 110. Oracle Recent Developments

Table 111. Research Programs/Design for This Report

Table 112. Key Data Information from Secondary Sources

Table 113. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Service Quality Management Market Size Growth Rate by Type, 2019 VS 2023 VS 2030 (US$ Million)

Figure 2. Global Service Quality Management Market Share by Type: 2023 VS 2030

Figure 3. Enterprise Feedback Management (EFM) Features

Figure 4. Web analytics Features

Figure 5. Text analytics Features

Figure 6. Speech analytics Features

Figure 7. Others Features

Figure 8. Global Service Quality Management Market Size Growth Rate by Application, 2019 VS 2023 VS 2030 (US$ Million)

Figure 9. Global Service Quality Management Market Share by Application: 2023 VS 2030

Figure 10. Small and Medium Enterprises Case Studies

Figure 11. Large Enterprises Case Studies

Figure 12. Service Quality Management Report Years Considered

Figure 13. Global Service Quality Management Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 14. Global Service Quality Management Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 15. Global Service Quality Management Market Share by Region: 2023 VS 2030

Figure 16. Global Service Quality Management Market Share by Players in 2023

Figure 17. Global Top Service Quality Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Quality Management as of 2023)

Figure 18. The Top 10 and 5 Players Market Share by Service Quality Management Revenue in 2023

Figure 19. North America Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 20. North America Service Quality Management Market Share by Type (2019-2030)

Figure 21. North America Service Quality Management Market Share by Application (2019-2030)

Figure 22. North America Service Quality Management Market Share by Country (2019-2030)

Figure 23. United States Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 24. Canada Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 25. Europe Service Quality Management Market Size YoY (2019-2030) & (US$ Million)

Figure 26. Europe Service Quality Management Market Share by Type (2019-2030)

Figure 27. Europe Service Quality Management Market Share by Application (2019-2030)

Figure 28. Europe Service Quality Management Market Share by Country (2019-2030)

Figure 29. Germany Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 30. France Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 31. U.K. Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. Italy Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 33. Russia Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 34. Nordic Countries Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 35. China Service Quality Management Market Size YoY (2019-2030) & (US$ Million)

Figure 36. China Service Quality Management Market Share by Type (2019-2030)

Figure 37. China Service Quality Management Market Share by Application (2019-2030)

Figure 38. Asia Service Quality Management Market Size YoY (2019-2030) & (US$ Million)

Figure 39. Asia Service Quality Management Market Share by Type (2019-2030)

Figure 40. Asia Service Quality Management Market Share by Application (2019-2030)

Figure 41. Asia Service Quality Management Market Share by Region (2019-2030)

Figure 42. Japan Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 43. South Korea Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 44. China Taiwan Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 45. Southeast Asia Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 46. India Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 47. Australia Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 48. Middle East, Africa, and Latin America Service Quality Management Market Size YoY (2019-2030) & (US$ Million)

Figure 49. Middle East, Africa, and Latin America Service Quality Management Market Share by Type (2019-2030)

Figure 50. Middle East, Africa, and Latin America Service Quality Management Market Share by Application (2019-2030)

Figure 51. Middle East, Africa, and Latin America Service Quality Management Market Share by Country (2019-2030)

Figure 52. Brazil Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 53. Mexico Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 54. Turkey Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 55. Saudi Arabia Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 56. Israel Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 57. GCC Countries Service Quality Management Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 58. Adobe Systems Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 59. Amdocs Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 60. Alcate-Lucent Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 61. Cisco Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 62. Egain Corporation Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 63. Ericsson Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 64. HP Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 65. IBM Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 66. Oracle Revenue Growth Rate in Service Quality Management Business (2019-2024)

Figure 67. Bottom-up and Top-down Approaches for This Report

Figure 68. Data Triangulation

Figure 69. Key Executives Interviewed

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