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Global IT Service Management Tools Software Market Research Report 2025
Published Date: July 2025
|
Report Code: QYRE-Auto-33K1266
Home | Market Reports | Computers & Electronics| Software
Global IT Service Management Tools Software Market Insights Forecast to 2028
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Global IT Service Management Tools Software Market Research Report 2025

Code: QYRE-Auto-33K1266
Report
July 2025
Pages:99
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Zendesk
SolarWinds
Freshworks
Atlassian
SysAid
Microsoft
ServiceNow
Ivanti
BMC
Cherwell Software
Spiceworks
TOPdesk
Micro Focus
Squadcast
TeamDynamix
ManageEngine
CA Technologies A Broadcom Company
SunView Software
EasyVista

IT Service Management Tools Software Market Size

The global market for IT Service Management Tools Software was valued at US$ 3093 million in the year 2024 and is projected to reach a revised size of US$ 4001 million by 2031, growing at a CAGR of 3.8% during the forecast period.

IT Service Management Tools Software Market

IT Service Management Tools Software Market

IT service management tools provide organizations with the ability to organize and manage the support and deployment of IT services.
North American market for IT Service Management Tools Software is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for IT Service Management Tools Software is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for IT Service Management Tools Software in Large Enterprise is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of IT Service Management Tools Software include Zendesk, SolarWinds, Freshworks, Atlassian, SysAid, Microsoft, ServiceNow, Ivanti, BMC, Cherwell Software, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for IT Service Management Tools Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Service Management Tools Software.
The IT Service Management Tools Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global IT Service Management Tools Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the IT Service Management Tools Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of IT Service Management Tools Software Market Report

Report Metric Details
Report Name IT Service Management Tools Software Market
Accounted market size in year US$ 3093 million
Forecasted market size in 2031 US$ 4001 million
CAGR 3.8%
Base Year year
Forecasted years 2025 - 2031
Segment by Type
  • Cloud-based
  • Web-based
Segment by Application
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Zendesk, SolarWinds, Freshworks, Atlassian, SysAid, Microsoft, ServiceNow, Ivanti, BMC, Cherwell Software, Spiceworks, TOPdesk, Micro Focus, Squadcast, TeamDynamix, ManageEngine, CA Technologies A Broadcom Company, SunView Software, EasyVista
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of IT Service Management Tools Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is IT Service Management Tools Software Market growing?

Ans: The IT Service Management Tools Software Market witnessing a CAGR of 3.8% during the forecast period 2025-2031.

What is the IT Service Management Tools Software Market size in 2031?

Ans: The IT Service Management Tools Software Market size in 2031 will be US$ 4001 million.

Who are the main players in the IT Service Management Tools Software Market report?

Ans: The main players in the IT Service Management Tools Software Market are Zendesk, SolarWinds, Freshworks, Atlassian, SysAid, Microsoft, ServiceNow, Ivanti, BMC, Cherwell Software, Spiceworks, TOPdesk, Micro Focus, Squadcast, TeamDynamix, ManageEngine, CA Technologies A Broadcom Company, SunView Software, EasyVista

What are the Application segmentation covered in the IT Service Management Tools Software Market report?

Ans: The Applications covered in the IT Service Management Tools Software Market report are Large Enterprise, Small And Medium Enterprise

What are the Type segmentation covered in the IT Service Management Tools Software Market report?

Ans: The Types covered in the IT Service Management Tools Software Market report are Cloud-based, Web-based

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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IT Service Management Tools Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud-based
1.2.3 Web-based
1.3 Market by Application
1.3.1 Global IT Service Management Tools Software Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Large Enterprise
1.3.3 Small And Medium Enterprise
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global IT Service Management Tools Software Market Perspective (2020-2031)
2.2 Global IT Service Management Tools Software Growth Trends by Region
2.2.1 Global IT Service Management Tools Software Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 IT Service Management Tools Software Historic Market Size by Region (2020-2025)
2.2.3 IT Service Management Tools Software Forecasted Market Size by Region (2026-2031)
2.3 IT Service Management Tools Software Market Dynamics
2.3.1 IT Service Management Tools Software Industry Trends
2.3.2 IT Service Management Tools Software Market Drivers
2.3.3 IT Service Management Tools Software Market Challenges
2.3.4 IT Service Management Tools Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top IT Service Management Tools Software Players by Revenue
3.1.1 Global Top IT Service Management Tools Software Players by Revenue (2020-2025)
3.1.2 Global IT Service Management Tools Software Revenue Market Share by Players (2020-2025)
3.2 Global IT Service Management Tools Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by IT Service Management Tools Software Revenue
3.4 Global IT Service Management Tools Software Market Concentration Ratio
3.4.1 Global IT Service Management Tools Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IT Service Management Tools Software Revenue in 2024
3.5 Global Key Players of IT Service Management Tools Software Head office and Area Served
3.6 Global Key Players of IT Service Management Tools Software, Product and Application
3.7 Global Key Players of IT Service Management Tools Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 IT Service Management Tools Software Breakdown Data by Type
4.1 Global IT Service Management Tools Software Historic Market Size by Type (2020-2025)
4.2 Global IT Service Management Tools Software Forecasted Market Size by Type (2026-2031)
5 IT Service Management Tools Software Breakdown Data by Application
5.1 Global IT Service Management Tools Software Historic Market Size by Application (2020-2025)
5.2 Global IT Service Management Tools Software Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America IT Service Management Tools Software Market Size (2020-2031)
6.2 North America IT Service Management Tools Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America IT Service Management Tools Software Market Size by Country (2020-2025)
6.4 North America IT Service Management Tools Software Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe IT Service Management Tools Software Market Size (2020-2031)
7.2 Europe IT Service Management Tools Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe IT Service Management Tools Software Market Size by Country (2020-2025)
7.4 Europe IT Service Management Tools Software Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific IT Service Management Tools Software Market Size (2020-2031)
8.2 Asia-Pacific IT Service Management Tools Software Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific IT Service Management Tools Software Market Size by Region (2020-2025)
8.4 Asia-Pacific IT Service Management Tools Software Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America IT Service Management Tools Software Market Size (2020-2031)
9.2 Latin America IT Service Management Tools Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America IT Service Management Tools Software Market Size by Country (2020-2025)
9.4 Latin America IT Service Management Tools Software Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa IT Service Management Tools Software Market Size (2020-2031)
10.2 Middle East & Africa IT Service Management Tools Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa IT Service Management Tools Software Market Size by Country (2020-2025)
10.4 Middle East & Africa IT Service Management Tools Software Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Zendesk
11.1.1 Zendesk Company Details
11.1.2 Zendesk Business Overview
11.1.3 Zendesk IT Service Management Tools Software Introduction
11.1.4 Zendesk Revenue in IT Service Management Tools Software Business (2020-2025)
11.1.5 Zendesk Recent Development
11.2 SolarWinds
11.2.1 SolarWinds Company Details
11.2.2 SolarWinds Business Overview
11.2.3 SolarWinds IT Service Management Tools Software Introduction
11.2.4 SolarWinds Revenue in IT Service Management Tools Software Business (2020-2025)
11.2.5 SolarWinds Recent Development
11.3 Freshworks
11.3.1 Freshworks Company Details
11.3.2 Freshworks Business Overview
11.3.3 Freshworks IT Service Management Tools Software Introduction
11.3.4 Freshworks Revenue in IT Service Management Tools Software Business (2020-2025)
11.3.5 Freshworks Recent Development
11.4 Atlassian
11.4.1 Atlassian Company Details
11.4.2 Atlassian Business Overview
11.4.3 Atlassian IT Service Management Tools Software Introduction
11.4.4 Atlassian Revenue in IT Service Management Tools Software Business (2020-2025)
11.4.5 Atlassian Recent Development
11.5 SysAid
11.5.1 SysAid Company Details
11.5.2 SysAid Business Overview
11.5.3 SysAid IT Service Management Tools Software Introduction
11.5.4 SysAid Revenue in IT Service Management Tools Software Business (2020-2025)
11.5.5 SysAid Recent Development
11.6 Microsoft
11.6.1 Microsoft Company Details
11.6.2 Microsoft Business Overview
11.6.3 Microsoft IT Service Management Tools Software Introduction
11.6.4 Microsoft Revenue in IT Service Management Tools Software Business (2020-2025)
11.6.5 Microsoft Recent Development
11.7 ServiceNow
11.7.1 ServiceNow Company Details
11.7.2 ServiceNow Business Overview
11.7.3 ServiceNow IT Service Management Tools Software Introduction
11.7.4 ServiceNow Revenue in IT Service Management Tools Software Business (2020-2025)
11.7.5 ServiceNow Recent Development
11.8 Ivanti
11.8.1 Ivanti Company Details
11.8.2 Ivanti Business Overview
11.8.3 Ivanti IT Service Management Tools Software Introduction
11.8.4 Ivanti Revenue in IT Service Management Tools Software Business (2020-2025)
11.8.5 Ivanti Recent Development
11.9 BMC
11.9.1 BMC Company Details
11.9.2 BMC Business Overview
11.9.3 BMC IT Service Management Tools Software Introduction
11.9.4 BMC Revenue in IT Service Management Tools Software Business (2020-2025)
11.9.5 BMC Recent Development
11.10 Cherwell Software
11.10.1 Cherwell Software Company Details
11.10.2 Cherwell Software Business Overview
11.10.3 Cherwell Software IT Service Management Tools Software Introduction
11.10.4 Cherwell Software Revenue in IT Service Management Tools Software Business (2020-2025)
11.10.5 Cherwell Software Recent Development
11.11 Spiceworks
11.11.1 Spiceworks Company Details
11.11.2 Spiceworks Business Overview
11.11.3 Spiceworks IT Service Management Tools Software Introduction
11.11.4 Spiceworks Revenue in IT Service Management Tools Software Business (2020-2025)
11.11.5 Spiceworks Recent Development
11.12 TOPdesk
11.12.1 TOPdesk Company Details
11.12.2 TOPdesk Business Overview
11.12.3 TOPdesk IT Service Management Tools Software Introduction
11.12.4 TOPdesk Revenue in IT Service Management Tools Software Business (2020-2025)
11.12.5 TOPdesk Recent Development
11.13 Micro Focus
11.13.1 Micro Focus Company Details
11.13.2 Micro Focus Business Overview
11.13.3 Micro Focus IT Service Management Tools Software Introduction
11.13.4 Micro Focus Revenue in IT Service Management Tools Software Business (2020-2025)
11.13.5 Micro Focus Recent Development
11.14 Squadcast
11.14.1 Squadcast Company Details
11.14.2 Squadcast Business Overview
11.14.3 Squadcast IT Service Management Tools Software Introduction
11.14.4 Squadcast Revenue in IT Service Management Tools Software Business (2020-2025)
11.14.5 Squadcast Recent Development
11.15 TeamDynamix
11.15.1 TeamDynamix Company Details
11.15.2 TeamDynamix Business Overview
11.15.3 TeamDynamix IT Service Management Tools Software Introduction
11.15.4 TeamDynamix Revenue in IT Service Management Tools Software Business (2020-2025)
11.15.5 TeamDynamix Recent Development
11.16 ManageEngine
11.16.1 ManageEngine Company Details
11.16.2 ManageEngine Business Overview
11.16.3 ManageEngine IT Service Management Tools Software Introduction
11.16.4 ManageEngine Revenue in IT Service Management Tools Software Business (2020-2025)
11.16.5 ManageEngine Recent Development
11.17 CA Technologies A Broadcom Company
11.17.1 CA Technologies A Broadcom Company Company Details
11.17.2 CA Technologies A Broadcom Company Business Overview
11.17.3 CA Technologies A Broadcom Company IT Service Management Tools Software Introduction
11.17.4 CA Technologies A Broadcom Company Revenue in IT Service Management Tools Software Business (2020-2025)
11.17.5 CA Technologies A Broadcom Company Recent Development
11.18 SunView Software
11.18.1 SunView Software Company Details
11.18.2 SunView Software Business Overview
11.18.3 SunView Software IT Service Management Tools Software Introduction
11.18.4 SunView Software Revenue in IT Service Management Tools Software Business (2020-2025)
11.18.5 SunView Software Recent Development
11.19 EasyVista
11.19.1 EasyVista Company Details
11.19.2 EasyVista Business Overview
11.19.3 EasyVista IT Service Management Tools Software Introduction
11.19.4 EasyVista Revenue in IT Service Management Tools Software Business (2020-2025)
11.19.5 EasyVista Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Zendesk
SolarWinds
Freshworks
Atlassian
SysAid
Microsoft
ServiceNow
Ivanti
BMC
Cherwell Software
Spiceworks
TOPdesk
Micro Focus
Squadcast
TeamDynamix
ManageEngine
CA Technologies A Broadcom Company
SunView Software
EasyVista
List of Tables
 Table 1. Global IT Service Management Tools Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Cloud-based
 Table 3. Key Players of Web-based
 Table 4. Global IT Service Management Tools Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global IT Service Management Tools Software Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global IT Service Management Tools Software Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global IT Service Management Tools Software Market Share by Region (2020-2025)
 Table 8. Global IT Service Management Tools Software Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global IT Service Management Tools Software Market Share by Region (2026-2031)
 Table 10. IT Service Management Tools Software Market Trends
 Table 11. IT Service Management Tools Software Market Drivers
 Table 12. IT Service Management Tools Software Market Challenges
 Table 13. IT Service Management Tools Software Market Restraints
 Table 14. Global IT Service Management Tools Software Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global IT Service Management Tools Software Market Share by Players (2020-2025)
 Table 16. Global Top IT Service Management Tools Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Management Tools Software as of 2024)
 Table 17. Ranking of Global Top IT Service Management Tools Software Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by IT Service Management Tools Software Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of IT Service Management Tools Software, Headquarters and Area Served
 Table 20. Global Key Players of IT Service Management Tools Software, Product and Application
 Table 21. Global Key Players of IT Service Management Tools Software, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global IT Service Management Tools Software Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global IT Service Management Tools Software Revenue Market Share by Type (2020-2025)
 Table 25. Global IT Service Management Tools Software Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global IT Service Management Tools Software Revenue Market Share by Type (2026-2031)
 Table 27. Global IT Service Management Tools Software Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global IT Service Management Tools Software Revenue Market Share by Application (2020-2025)
 Table 29. Global IT Service Management Tools Software Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global IT Service Management Tools Software Revenue Market Share by Application (2026-2031)
 Table 31. North America IT Service Management Tools Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America IT Service Management Tools Software Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America IT Service Management Tools Software Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe IT Service Management Tools Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe IT Service Management Tools Software Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe IT Service Management Tools Software Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific IT Service Management Tools Software Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific IT Service Management Tools Software Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific IT Service Management Tools Software Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America IT Service Management Tools Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America IT Service Management Tools Software Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America IT Service Management Tools Software Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa IT Service Management Tools Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa IT Service Management Tools Software Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa IT Service Management Tools Software Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Zendesk Company Details
 Table 47. Zendesk Business Overview
 Table 48. Zendesk IT Service Management Tools Software Product
 Table 49. Zendesk Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 50. Zendesk Recent Development
 Table 51. SolarWinds Company Details
 Table 52. SolarWinds Business Overview
 Table 53. SolarWinds IT Service Management Tools Software Product
 Table 54. SolarWinds Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 55. SolarWinds Recent Development
 Table 56. Freshworks Company Details
 Table 57. Freshworks Business Overview
 Table 58. Freshworks IT Service Management Tools Software Product
 Table 59. Freshworks Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 60. Freshworks Recent Development
 Table 61. Atlassian Company Details
 Table 62. Atlassian Business Overview
 Table 63. Atlassian IT Service Management Tools Software Product
 Table 64. Atlassian Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 65. Atlassian Recent Development
 Table 66. SysAid Company Details
 Table 67. SysAid Business Overview
 Table 68. SysAid IT Service Management Tools Software Product
 Table 69. SysAid Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 70. SysAid Recent Development
 Table 71. Microsoft Company Details
 Table 72. Microsoft Business Overview
 Table 73. Microsoft IT Service Management Tools Software Product
 Table 74. Microsoft Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 75. Microsoft Recent Development
 Table 76. ServiceNow Company Details
 Table 77. ServiceNow Business Overview
 Table 78. ServiceNow IT Service Management Tools Software Product
 Table 79. ServiceNow Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 80. ServiceNow Recent Development
 Table 81. Ivanti Company Details
 Table 82. Ivanti Business Overview
 Table 83. Ivanti IT Service Management Tools Software Product
 Table 84. Ivanti Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 85. Ivanti Recent Development
 Table 86. BMC Company Details
 Table 87. BMC Business Overview
 Table 88. BMC IT Service Management Tools Software Product
 Table 89. BMC Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 90. BMC Recent Development
 Table 91. Cherwell Software Company Details
 Table 92. Cherwell Software Business Overview
 Table 93. Cherwell Software IT Service Management Tools Software Product
 Table 94. Cherwell Software Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 95. Cherwell Software Recent Development
 Table 96. Spiceworks Company Details
 Table 97. Spiceworks Business Overview
 Table 98. Spiceworks IT Service Management Tools Software Product
 Table 99. Spiceworks Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 100. Spiceworks Recent Development
 Table 101. TOPdesk Company Details
 Table 102. TOPdesk Business Overview
 Table 103. TOPdesk IT Service Management Tools Software Product
 Table 104. TOPdesk Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 105. TOPdesk Recent Development
 Table 106. Micro Focus Company Details
 Table 107. Micro Focus Business Overview
 Table 108. Micro Focus IT Service Management Tools Software Product
 Table 109. Micro Focus Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 110. Micro Focus Recent Development
 Table 111. Squadcast Company Details
 Table 112. Squadcast Business Overview
 Table 113. Squadcast IT Service Management Tools Software Product
 Table 114. Squadcast Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 115. Squadcast Recent Development
 Table 116. TeamDynamix Company Details
 Table 117. TeamDynamix Business Overview
 Table 118. TeamDynamix IT Service Management Tools Software Product
 Table 119. TeamDynamix Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 120. TeamDynamix Recent Development
 Table 121. ManageEngine Company Details
 Table 122. ManageEngine Business Overview
 Table 123. ManageEngine IT Service Management Tools Software Product
 Table 124. ManageEngine Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 125. ManageEngine Recent Development
 Table 126. CA Technologies A Broadcom Company Company Details
 Table 127. CA Technologies A Broadcom Company Business Overview
 Table 128. CA Technologies A Broadcom Company IT Service Management Tools Software Product
 Table 129. CA Technologies A Broadcom Company Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 130. CA Technologies A Broadcom Company Recent Development
 Table 131. SunView Software Company Details
 Table 132. SunView Software Business Overview
 Table 133. SunView Software IT Service Management Tools Software Product
 Table 134. SunView Software Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 135. SunView Software Recent Development
 Table 136. EasyVista Company Details
 Table 137. EasyVista Business Overview
 Table 138. EasyVista IT Service Management Tools Software Product
 Table 139. EasyVista Revenue in IT Service Management Tools Software Business (2020-2025) & (US$ Million)
 Table 140. EasyVista Recent Development
 Table 141. Research Programs/Design for This Report
 Table 142. Key Data Information from Secondary Sources
 Table 143. Key Data Information from Primary Sources
 Table 144. Authors List of This Report


List of Figures
 Figure 1. IT Service Management Tools Software Picture
 Figure 2. Global IT Service Management Tools Software Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global IT Service Management Tools Software Market Share by Type: 2024 VS 2031
 Figure 4. Cloud-based Features
 Figure 5. Web-based Features
 Figure 6. Global IT Service Management Tools Software Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global IT Service Management Tools Software Market Share by Application: 2024 VS 2031
 Figure 8. Large Enterprise Case Studies
 Figure 9. Small And Medium Enterprise Case Studies
 Figure 10. IT Service Management Tools Software Report Years Considered
 Figure 11. Global IT Service Management Tools Software Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 12. Global IT Service Management Tools Software Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 13. Global IT Service Management Tools Software Market Share by Region: 2024 VS 2031
 Figure 14. Global IT Service Management Tools Software Market Share by Players in 2024
 Figure 15. Global Top IT Service Management Tools Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Management Tools Software as of 2024)
 Figure 16. The Top 10 and 5 Players Market Share by IT Service Management Tools Software Revenue in 2024
 Figure 17. North America IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 18. North America IT Service Management Tools Software Market Share by Country (2020-2031)
 Figure 19. United States IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. Canada IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. Europe IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Europe IT Service Management Tools Software Market Share by Country (2020-2031)
 Figure 23. Germany IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. France IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. U.K. IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Italy IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. Russia IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Nordic Countries IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Asia-Pacific IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Asia-Pacific IT Service Management Tools Software Market Share by Region (2020-2031)
 Figure 31. China IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Japan IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. South Korea IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Southeast Asia IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. India IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Australia IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Latin America IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Latin America IT Service Management Tools Software Market Share by Country (2020-2031)
 Figure 39. Mexico IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Brazil IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Middle East & Africa IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Middle East & Africa IT Service Management Tools Software Market Share by Country (2020-2031)
 Figure 43. Turkey IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Saudi Arabia IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. UAE IT Service Management Tools Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Zendesk Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 47. SolarWinds Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 48. Freshworks Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 49. Atlassian Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 50. SysAid Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 51. Microsoft Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 52. ServiceNow Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 53. Ivanti Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 54. BMC Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 55. Cherwell Software Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 56. Spiceworks Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 57. TOPdesk Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 58. Micro Focus Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 59. Squadcast Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 60. TeamDynamix Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 61. ManageEngine Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 62. CA Technologies A Broadcom Company Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 63. SunView Software Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 64. EasyVista Revenue Growth Rate in IT Service Management Tools Software Business (2020-2025)
 Figure 65. Bottom-up and Top-down Approaches for This Report
 Figure 66. Data Triangulation
 Figure 67. Key Executives Interviewed
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