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Global E-commerce CRM Software Market Research Report 2025
Published Date: February 2025
|
Report Code: QYRE-Auto-33N10245
Home | Market Reports | Computers & Electronics| Enterprise Technology
Global E commerce CRM Software Market Research Report 2022
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Global E-commerce CRM Software Market Research Report 2025

Code: QYRE-Auto-33N10245
Report
February 2025
Pages:107
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Pipedrive
Zoho
Copper
Sendinblue
Salesforce
Zestia
Lucrativ
HubSpot
Creatio
Avolin
Freshworks
Marketo
Agile CRM
Ontraport
SharpSpring
Iterable
Itransition
Clickatell
RubyGarage
Simplr
InvestGlass
Brainvire
Telagus

E-commerce CRM Software Market

The global market for E-commerce CRM Software was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
According to International Telecommunication Union (ITU), the global Internet users (online population) were more than 5 billion. And the number of online shoppers was also increasing. In 2022, the global e-commerce market penetration rate increased to 19.7%, and the e-commerce market reached $5.5 trillion. At the same time, the Asian e-commerce market ranked at the top of the revenue ranking, which has reached $1.8 trillion. According to the National Bureau of Statistics, China was the largest online retail market in 2022, with online retail sales of 13.79 trillion yuan and a year-on-year increase of 4%. Among them, the online retail sales of physical goods were 11.96 trillion yuan, with a year-on-year increase of 6.2%, which accounted for 27.2% of the total retail sales of consumer goods.
This report aims to provide a comprehensive presentation of the global market for E-commerce CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding E-commerce CRM Software.
The E-commerce CRM Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global E-commerce CRM Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the E-commerce CRM Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of E-commerce CRM Software Market Report

Report Metric Details
Report Name E-commerce CRM Software Market
Segment by Type
Segment by Application
  • Large Enterprises
  • SMEs
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Pipedrive, Zoho, Copper, SendInBlue, Salesforce, Zestia, Lucrativ, Hubspot, Creatio, Avolin, Freshworks, Marketo, Agile CRM, Ontraport, SharpSpring, RubyGarage, Iterable, Itransition, Simplr, Clickatell, InvestGlass, Brainvire, Telagus
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of E-commerce CRM Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

What is the E-commerce CRM Software Market share by region?

Ans: According to the National Bureau of Statistics, China was the largest online retail market in 2022, with online retail sales of 13.79 trillion yuan and a year-on-year increase of 4%.

Who are the main players in the E-commerce CRM Software Market report?

Ans: The main players in the E-commerce CRM Software Market are Pipedrive, Zoho, Copper, SendInBlue, Salesforce, Zestia, Lucrativ, Hubspot, Creatio, Avolin, Freshworks, Marketo, Agile CRM, Ontraport, SharpSpring, RubyGarage, Iterable, Itransition, Simplr, Clickatell, InvestGlass, Brainvire, Telagus

What are the Application segmentation covered in the E-commerce CRM Software Market report?

Ans: The Applications covered in the E-commerce CRM Software Market report are Large Enterprises, SMEs

What are the Type segmentation covered in the E-commerce CRM Software Market report?

Ans: The Types covered in the E-commerce CRM Software Market report are Cloud Based, Web Based

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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global E-commerce CRM Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud Based
1.2.3 Web Based
1.3 Market by Application
1.3.1 Global E-commerce CRM Software Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global E-commerce CRM Software Market Perspective (2020-2031)
2.2 Global E-commerce CRM Software Growth Trends by Region
2.2.1 Global E-commerce CRM Software Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 E-commerce CRM Software Historic Market Size by Region (2020-2025)
2.2.3 E-commerce CRM Software Forecasted Market Size by Region (2026-2031)
2.3 E-commerce CRM Software Market Dynamics
2.3.1 E-commerce CRM Software Industry Trends
2.3.2 E-commerce CRM Software Market Drivers
2.3.3 E-commerce CRM Software Market Challenges
2.3.4 E-commerce CRM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top E-commerce CRM Software Players by Revenue
3.1.1 Global Top E-commerce CRM Software Players by Revenue (2020-2025)
3.1.2 Global E-commerce CRM Software Revenue Market Share by Players (2020-2025)
3.2 Global E-commerce CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by E-commerce CRM Software Revenue
3.4 Global E-commerce CRM Software Market Concentration Ratio
3.4.1 Global E-commerce CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by E-commerce CRM Software Revenue in 2024
3.5 Global Key Players of E-commerce CRM Software Head office and Area Served
3.6 Global Key Players of E-commerce CRM Software, Product and Application
3.7 Global Key Players of E-commerce CRM Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 E-commerce CRM Software Breakdown Data by Type
4.1 Global E-commerce CRM Software Historic Market Size by Type (2020-2025)
4.2 Global E-commerce CRM Software Forecasted Market Size by Type (2026-2031)
5 E-commerce CRM Software Breakdown Data by Application
5.1 Global E-commerce CRM Software Historic Market Size by Application (2020-2025)
5.2 Global E-commerce CRM Software Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America E-commerce CRM Software Market Size (2020-2031)
6.2 North America E-commerce CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America E-commerce CRM Software Market Size by Country (2020-2025)
6.4 North America E-commerce CRM Software Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe E-commerce CRM Software Market Size (2020-2031)
7.2 Europe E-commerce CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe E-commerce CRM Software Market Size by Country (2020-2025)
7.4 Europe E-commerce CRM Software Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific E-commerce CRM Software Market Size (2020-2031)
8.2 Asia-Pacific E-commerce CRM Software Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific E-commerce CRM Software Market Size by Region (2020-2025)
8.4 Asia-Pacific E-commerce CRM Software Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America E-commerce CRM Software Market Size (2020-2031)
9.2 Latin America E-commerce CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America E-commerce CRM Software Market Size by Country (2020-2025)
9.4 Latin America E-commerce CRM Software Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa E-commerce CRM Software Market Size (2020-2031)
10.2 Middle East & Africa E-commerce CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa E-commerce CRM Software Market Size by Country (2020-2025)
10.4 Middle East & Africa E-commerce CRM Software Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Pipedrive
11.1.1 Pipedrive Company Details
11.1.2 Pipedrive Business Overview
11.1.3 Pipedrive E-commerce CRM Software Introduction
11.1.4 Pipedrive Revenue in E-commerce CRM Software Business (2020-2025)
11.1.5 Pipedrive Recent Development
11.2 Zoho
11.2.1 Zoho Company Details
11.2.2 Zoho Business Overview
11.2.3 Zoho E-commerce CRM Software Introduction
11.2.4 Zoho Revenue in E-commerce CRM Software Business (2020-2025)
11.2.5 Zoho Recent Development
11.3 Copper
11.3.1 Copper Company Details
11.3.2 Copper Business Overview
11.3.3 Copper E-commerce CRM Software Introduction
11.3.4 Copper Revenue in E-commerce CRM Software Business (2020-2025)
11.3.5 Copper Recent Development
11.4 SendInBlue
11.4.1 SendInBlue Company Details
11.4.2 SendInBlue Business Overview
11.4.3 SendInBlue E-commerce CRM Software Introduction
11.4.4 SendInBlue Revenue in E-commerce CRM Software Business (2020-2025)
11.4.5 SendInBlue Recent Development
11.5 Salesforce
11.5.1 Salesforce Company Details
11.5.2 Salesforce Business Overview
11.5.3 Salesforce E-commerce CRM Software Introduction
11.5.4 Salesforce Revenue in E-commerce CRM Software Business (2020-2025)
11.5.5 Salesforce Recent Development
11.6 Zestia
11.6.1 Zestia Company Details
11.6.2 Zestia Business Overview
11.6.3 Zestia E-commerce CRM Software Introduction
11.6.4 Zestia Revenue in E-commerce CRM Software Business (2020-2025)
11.6.5 Zestia Recent Development
11.7 Lucrativ
11.7.1 Lucrativ Company Details
11.7.2 Lucrativ Business Overview
11.7.3 Lucrativ E-commerce CRM Software Introduction
11.7.4 Lucrativ Revenue in E-commerce CRM Software Business (2020-2025)
11.7.5 Lucrativ Recent Development
11.8 Hubspot
11.8.1 Hubspot Company Details
11.8.2 Hubspot Business Overview
11.8.3 Hubspot E-commerce CRM Software Introduction
11.8.4 Hubspot Revenue in E-commerce CRM Software Business (2020-2025)
11.8.5 Hubspot Recent Development
11.9 Creatio
11.9.1 Creatio Company Details
11.9.2 Creatio Business Overview
11.9.3 Creatio E-commerce CRM Software Introduction
11.9.4 Creatio Revenue in E-commerce CRM Software Business (2020-2025)
11.9.5 Creatio Recent Development
11.10 Avolin
11.10.1 Avolin Company Details
11.10.2 Avolin Business Overview
11.10.3 Avolin E-commerce CRM Software Introduction
11.10.4 Avolin Revenue in E-commerce CRM Software Business (2020-2025)
11.10.5 Avolin Recent Development
11.11 Freshworks
11.11.1 Freshworks Company Details
11.11.2 Freshworks Business Overview
11.11.3 Freshworks E-commerce CRM Software Introduction
11.11.4 Freshworks Revenue in E-commerce CRM Software Business (2020-2025)
11.11.5 Freshworks Recent Development
11.12 Marketo
11.12.1 Marketo Company Details
11.12.2 Marketo Business Overview
11.12.3 Marketo E-commerce CRM Software Introduction
11.12.4 Marketo Revenue in E-commerce CRM Software Business (2020-2025)
11.12.5 Marketo Recent Development
11.13 Agile CRM
11.13.1 Agile CRM Company Details
11.13.2 Agile CRM Business Overview
11.13.3 Agile CRM E-commerce CRM Software Introduction
11.13.4 Agile CRM Revenue in E-commerce CRM Software Business (2020-2025)
11.13.5 Agile CRM Recent Development
11.14 Ontraport
11.14.1 Ontraport Company Details
11.14.2 Ontraport Business Overview
11.14.3 Ontraport E-commerce CRM Software Introduction
11.14.4 Ontraport Revenue in E-commerce CRM Software Business (2020-2025)
11.14.5 Ontraport Recent Development
11.15 SharpSpring
11.15.1 SharpSpring Company Details
11.15.2 SharpSpring Business Overview
11.15.3 SharpSpring E-commerce CRM Software Introduction
11.15.4 SharpSpring Revenue in E-commerce CRM Software Business (2020-2025)
11.15.5 SharpSpring Recent Development
11.16 RubyGarage
11.16.1 RubyGarage Company Details
11.16.2 RubyGarage Business Overview
11.16.3 RubyGarage E-commerce CRM Software Introduction
11.16.4 RubyGarage Revenue in E-commerce CRM Software Business (2020-2025)
11.16.5 RubyGarage Recent Development
11.17 Iterable
11.17.1 Iterable Company Details
11.17.2 Iterable Business Overview
11.17.3 Iterable E-commerce CRM Software Introduction
11.17.4 Iterable Revenue in E-commerce CRM Software Business (2020-2025)
11.17.5 Iterable Recent Development
11.18 Itransition
11.18.1 Itransition Company Details
11.18.2 Itransition Business Overview
11.18.3 Itransition E-commerce CRM Software Introduction
11.18.4 Itransition Revenue in E-commerce CRM Software Business (2020-2025)
11.18.5 Itransition Recent Development
11.19 Simplr
11.19.1 Simplr Company Details
11.19.2 Simplr Business Overview
11.19.3 Simplr E-commerce CRM Software Introduction
11.19.4 Simplr Revenue in E-commerce CRM Software Business (2020-2025)
11.19.5 Simplr Recent Development
11.20 Clickatell
11.20.1 Clickatell Company Details
11.20.2 Clickatell Business Overview
11.20.3 Clickatell E-commerce CRM Software Introduction
11.20.4 Clickatell Revenue in E-commerce CRM Software Business (2020-2025)
11.20.5 Clickatell Recent Development
11.21 InvestGlass
11.21.1 InvestGlass Company Details
11.21.2 InvestGlass Business Overview
11.21.3 InvestGlass E-commerce CRM Software Introduction
11.21.4 InvestGlass Revenue in E-commerce CRM Software Business (2020-2025)
11.21.5 InvestGlass Recent Development
11.22 Brainvire
11.22.1 Brainvire Company Details
11.22.2 Brainvire Business Overview
11.22.3 Brainvire E-commerce CRM Software Introduction
11.22.4 Brainvire Revenue in E-commerce CRM Software Business (2020-2025)
11.22.5 Brainvire Recent Development
11.23 Telagus
11.23.1 Telagus Company Details
11.23.2 Telagus Business Overview
11.23.3 Telagus E-commerce CRM Software Introduction
11.23.4 Telagus Revenue in E-commerce CRM Software Business (2020-2025)
11.23.5 Telagus Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Pipedrive
Zoho
Copper
Sendinblue
Salesforce
Zestia
Lucrativ
HubSpot
Creatio
Avolin
Freshworks
Marketo
Agile CRM
Ontraport
SharpSpring
Iterable
Itransition
Clickatell
RubyGarage
Simplr
InvestGlass
Brainvire
Telagus
List of Tables
 Table 1. Global E-commerce CRM Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Cloud Based
 Table 3. Key Players of Web Based
 Table 4. Global E-commerce CRM Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global E-commerce CRM Software Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global E-commerce CRM Software Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global E-commerce CRM Software Market Share by Region (2020-2025)
 Table 8. Global E-commerce CRM Software Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global E-commerce CRM Software Market Share by Region (2026-2031)
 Table 10. E-commerce CRM Software Market Trends
 Table 11. E-commerce CRM Software Market Drivers
 Table 12. E-commerce CRM Software Market Challenges
 Table 13. E-commerce CRM Software Market Restraints
 Table 14. Global E-commerce CRM Software Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global E-commerce CRM Software Market Share by Players (2020-2025)
 Table 16. Global Top E-commerce CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in E-commerce CRM Software as of 2024)
 Table 17. Ranking of Global Top E-commerce CRM Software Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by E-commerce CRM Software Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of E-commerce CRM Software, Headquarters and Area Served
 Table 20. Global Key Players of E-commerce CRM Software, Product and Application
 Table 21. Global Key Players of E-commerce CRM Software, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global E-commerce CRM Software Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global E-commerce CRM Software Revenue Market Share by Type (2020-2025)
 Table 25. Global E-commerce CRM Software Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global E-commerce CRM Software Revenue Market Share by Type (2026-2031)
 Table 27. Global E-commerce CRM Software Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global E-commerce CRM Software Revenue Market Share by Application (2020-2025)
 Table 29. Global E-commerce CRM Software Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global E-commerce CRM Software Revenue Market Share by Application (2026-2031)
 Table 31. North America E-commerce CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America E-commerce CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America E-commerce CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe E-commerce CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe E-commerce CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe E-commerce CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific E-commerce CRM Software Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific E-commerce CRM Software Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific E-commerce CRM Software Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America E-commerce CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America E-commerce CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America E-commerce CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa E-commerce CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa E-commerce CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa E-commerce CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Pipedrive Company Details
 Table 47. Pipedrive Business Overview
 Table 48. Pipedrive E-commerce CRM Software Product
 Table 49. Pipedrive Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 50. Pipedrive Recent Development
 Table 51. Zoho Company Details
 Table 52. Zoho Business Overview
 Table 53. Zoho E-commerce CRM Software Product
 Table 54. Zoho Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 55. Zoho Recent Development
 Table 56. Copper Company Details
 Table 57. Copper Business Overview
 Table 58. Copper E-commerce CRM Software Product
 Table 59. Copper Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 60. Copper Recent Development
 Table 61. SendInBlue Company Details
 Table 62. SendInBlue Business Overview
 Table 63. SendInBlue E-commerce CRM Software Product
 Table 64. SendInBlue Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 65. SendInBlue Recent Development
 Table 66. Salesforce Company Details
 Table 67. Salesforce Business Overview
 Table 68. Salesforce E-commerce CRM Software Product
 Table 69. Salesforce Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 70. Salesforce Recent Development
 Table 71. Zestia Company Details
 Table 72. Zestia Business Overview
 Table 73. Zestia E-commerce CRM Software Product
 Table 74. Zestia Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 75. Zestia Recent Development
 Table 76. Lucrativ Company Details
 Table 77. Lucrativ Business Overview
 Table 78. Lucrativ E-commerce CRM Software Product
 Table 79. Lucrativ Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 80. Lucrativ Recent Development
 Table 81. Hubspot Company Details
 Table 82. Hubspot Business Overview
 Table 83. Hubspot E-commerce CRM Software Product
 Table 84. Hubspot Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 85. Hubspot Recent Development
 Table 86. Creatio Company Details
 Table 87. Creatio Business Overview
 Table 88. Creatio E-commerce CRM Software Product
 Table 89. Creatio Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 90. Creatio Recent Development
 Table 91. Avolin Company Details
 Table 92. Avolin Business Overview
 Table 93. Avolin E-commerce CRM Software Product
 Table 94. Avolin Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 95. Avolin Recent Development
 Table 96. Freshworks Company Details
 Table 97. Freshworks Business Overview
 Table 98. Freshworks E-commerce CRM Software Product
 Table 99. Freshworks Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 100. Freshworks Recent Development
 Table 101. Marketo Company Details
 Table 102. Marketo Business Overview
 Table 103. Marketo E-commerce CRM Software Product
 Table 104. Marketo Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 105. Marketo Recent Development
 Table 106. Agile CRM Company Details
 Table 107. Agile CRM Business Overview
 Table 108. Agile CRM E-commerce CRM Software Product
 Table 109. Agile CRM Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 110. Agile CRM Recent Development
 Table 111. Ontraport Company Details
 Table 112. Ontraport Business Overview
 Table 113. Ontraport E-commerce CRM Software Product
 Table 114. Ontraport Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 115. Ontraport Recent Development
 Table 116. SharpSpring Company Details
 Table 117. SharpSpring Business Overview
 Table 118. SharpSpring E-commerce CRM Software Product
 Table 119. SharpSpring Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 120. SharpSpring Recent Development
 Table 121. RubyGarage Company Details
 Table 122. RubyGarage Business Overview
 Table 123. RubyGarage E-commerce CRM Software Product
 Table 124. RubyGarage Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 125. RubyGarage Recent Development
 Table 126. Iterable Company Details
 Table 127. Iterable Business Overview
 Table 128. Iterable E-commerce CRM Software Product
 Table 129. Iterable Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 130. Iterable Recent Development
 Table 131. Itransition Company Details
 Table 132. Itransition Business Overview
 Table 133. Itransition E-commerce CRM Software Product
 Table 134. Itransition Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 135. Itransition Recent Development
 Table 136. Simplr Company Details
 Table 137. Simplr Business Overview
 Table 138. Simplr E-commerce CRM Software Product
 Table 139. Simplr Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 140. Simplr Recent Development
 Table 141. Clickatell Company Details
 Table 142. Clickatell Business Overview
 Table 143. Clickatell E-commerce CRM Software Product
 Table 144. Clickatell Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 145. Clickatell Recent Development
 Table 146. InvestGlass Company Details
 Table 147. InvestGlass Business Overview
 Table 148. InvestGlass E-commerce CRM Software Product
 Table 149. InvestGlass Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 150. InvestGlass Recent Development
 Table 151. Brainvire Company Details
 Table 152. Brainvire Business Overview
 Table 153. Brainvire E-commerce CRM Software Product
 Table 154. Brainvire Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 155. Brainvire Recent Development
 Table 156. Telagus Company Details
 Table 157. Telagus Business Overview
 Table 158. Telagus E-commerce CRM Software Product
 Table 159. Telagus Revenue in E-commerce CRM Software Business (2020-2025) & (US$ Million)
 Table 160. Telagus Recent Development
 Table 161. Research Programs/Design for This Report
 Table 162. Key Data Information from Secondary Sources
 Table 163. Key Data Information from Primary Sources
 Table 164. Authors List of This Report


List of Figures
 Figure 1. E-commerce CRM Software Picture
 Figure 2. Global E-commerce CRM Software Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global E-commerce CRM Software Market Share by Type: 2024 VS 2031
 Figure 4. Cloud Based Features
 Figure 5. Web Based Features
 Figure 6. Global E-commerce CRM Software Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global E-commerce CRM Software Market Share by Application: 2024 VS 2031
 Figure 8. Large Enterprises Case Studies
 Figure 9. SMEs Case Studies
 Figure 10. E-commerce CRM Software Report Years Considered
 Figure 11. Global E-commerce CRM Software Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 12. Global E-commerce CRM Software Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 13. Global E-commerce CRM Software Market Share by Region: 2024 VS 2031
 Figure 14. Global E-commerce CRM Software Market Share by Players in 2024
 Figure 15. Global Top E-commerce CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in E-commerce CRM Software as of 2024)
 Figure 16. The Top 10 and 5 Players Market Share by E-commerce CRM Software Revenue in 2024
 Figure 17. North America E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 18. North America E-commerce CRM Software Market Share by Country (2020-2031)
 Figure 19. United States E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. Canada E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. Europe E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Europe E-commerce CRM Software Market Share by Country (2020-2031)
 Figure 23. Germany E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. France E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. U.K. E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Italy E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. Russia E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Nordic Countries E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Asia-Pacific E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Asia-Pacific E-commerce CRM Software Market Share by Region (2020-2031)
 Figure 31. China E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Japan E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. South Korea E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Southeast Asia E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. India E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Australia E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Latin America E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Latin America E-commerce CRM Software Market Share by Country (2020-2031)
 Figure 39. Mexico E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Brazil E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Middle East & Africa E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Middle East & Africa E-commerce CRM Software Market Share by Country (2020-2031)
 Figure 43. Turkey E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Saudi Arabia E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. UAE E-commerce CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Pipedrive Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 47. Zoho Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 48. Copper Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 49. SendInBlue Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 50. Salesforce Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 51. Zestia Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 52. Lucrativ Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 53. Hubspot Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 54. Creatio Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 55. Avolin Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 56. Freshworks Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 57. Marketo Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 58. Agile CRM Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 59. Ontraport Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 60. SharpSpring Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 61. RubyGarage Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 62. Iterable Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 63. Itransition Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 64. Simplr Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 65. Clickatell Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 66. InvestGlass Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 67. Brainvire Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 68. Telagus Revenue Growth Rate in E-commerce CRM Software Business (2020-2025)
 Figure 69. Bottom-up and Top-down Approaches for This Report
 Figure 70. Data Triangulation
 Figure 71. Key Executives Interviewed
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