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Global Customer Relationship Management Tool Market Research Report 2025
Published Date: March 2025
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Report Code: QYRE-Auto-39B11457
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Global Customer Relationship Management Tool Market Research Report 2022
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Global Customer Relationship Management Tool Market Research Report 2025

Code: QYRE-Auto-39B11457
Report
March 2025
Pages:92
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES

Customer Relationship Management Tool Market

The global market for Customer Relationship Management Tool was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
North American market for Customer Relationship Management Tool is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for Customer Relationship Management Tool is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for Customer Relationship Management Tool in SMEs is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of Customer Relationship Management Tool include Accenture, Capgemini, Cognizant, DXC Technology, Fujitsu, HCL Technologies, IBM, Infosys, NTT DATA, Persistent Systems, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Relationship Management Tool, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Relationship Management Tool.
The Customer Relationship Management Tool market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Customer Relationship Management Tool market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Relationship Management Tool companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Customer Relationship Management Tool Market Report

Report Metric Details
Report Name Customer Relationship Management Tool Market
Segment by Type
  • Cloud-Based
  • On-Premises
Segment by Application
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Accenture, Capgemini, Cognizant, DXC Technology, Fujitsu, HCL Technologies, IBM, Infosys, NTT DATA, Persistent Systems, Simplus, Slalom, Tata Group, Tech Mahindra, Virtusa, Wipro
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Customer Relationship Management Tool company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Customer Relationship Management Tool Market report?

Ans: The main players in the Customer Relationship Management Tool Market are Accenture, Capgemini, Cognizant, DXC Technology, Fujitsu, HCL Technologies, IBM, Infosys, NTT DATA, Persistent Systems, Simplus, Slalom, Tata Group, Tech Mahindra, Virtusa, Wipro

What are the Application segmentation covered in the Customer Relationship Management Tool Market report?

Ans: The Applications covered in the Customer Relationship Management Tool Market report are SMEs, Large Enterprise

What are the Type segmentation covered in the Customer Relationship Management Tool Market report?

Ans: The Types covered in the Customer Relationship Management Tool Market report are Cloud-Based, On-Premises

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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Relationship Management Tool Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud-Based
1.2.3 On-Premises
1.3 Market by Application
1.3.1 Global Customer Relationship Management Tool Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 SMEs
1.3.3 Large Enterprise
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Relationship Management Tool Market Perspective (2020-2031)
2.2 Global Customer Relationship Management Tool Growth Trends by Region
2.2.1 Global Customer Relationship Management Tool Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Customer Relationship Management Tool Historic Market Size by Region (2020-2025)
2.2.3 Customer Relationship Management Tool Forecasted Market Size by Region (2026-2031)
2.3 Customer Relationship Management Tool Market Dynamics
2.3.1 Customer Relationship Management Tool Industry Trends
2.3.2 Customer Relationship Management Tool Market Drivers
2.3.3 Customer Relationship Management Tool Market Challenges
2.3.4 Customer Relationship Management Tool Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Relationship Management Tool Players by Revenue
3.1.1 Global Top Customer Relationship Management Tool Players by Revenue (2020-2025)
3.1.2 Global Customer Relationship Management Tool Revenue Market Share by Players (2020-2025)
3.2 Global Customer Relationship Management Tool Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Customer Relationship Management Tool Revenue
3.4 Global Customer Relationship Management Tool Market Concentration Ratio
3.4.1 Global Customer Relationship Management Tool Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management Tool Revenue in 2024
3.5 Global Key Players of Customer Relationship Management Tool Head office and Area Served
3.6 Global Key Players of Customer Relationship Management Tool, Product and Application
3.7 Global Key Players of Customer Relationship Management Tool, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Relationship Management Tool Breakdown Data by Type
4.1 Global Customer Relationship Management Tool Historic Market Size by Type (2020-2025)
4.2 Global Customer Relationship Management Tool Forecasted Market Size by Type (2026-2031)
5 Customer Relationship Management Tool Breakdown Data by Application
5.1 Global Customer Relationship Management Tool Historic Market Size by Application (2020-2025)
5.2 Global Customer Relationship Management Tool Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Customer Relationship Management Tool Market Size (2020-2031)
6.2 North America Customer Relationship Management Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Customer Relationship Management Tool Market Size by Country (2020-2025)
6.4 North America Customer Relationship Management Tool Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Relationship Management Tool Market Size (2020-2031)
7.2 Europe Customer Relationship Management Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Customer Relationship Management Tool Market Size by Country (2020-2025)
7.4 Europe Customer Relationship Management Tool Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Relationship Management Tool Market Size (2020-2031)
8.2 Asia-Pacific Customer Relationship Management Tool Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Customer Relationship Management Tool Market Size by Region (2020-2025)
8.4 Asia-Pacific Customer Relationship Management Tool Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Relationship Management Tool Market Size (2020-2031)
9.2 Latin America Customer Relationship Management Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Customer Relationship Management Tool Market Size by Country (2020-2025)
9.4 Latin America Customer Relationship Management Tool Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Relationship Management Tool Market Size (2020-2031)
10.2 Middle East & Africa Customer Relationship Management Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Customer Relationship Management Tool Market Size by Country (2020-2025)
10.4 Middle East & Africa Customer Relationship Management Tool Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Accenture
11.1.1 Accenture Company Details
11.1.2 Accenture Business Overview
11.1.3 Accenture Customer Relationship Management Tool Introduction
11.1.4 Accenture Revenue in Customer Relationship Management Tool Business (2020-2025)
11.1.5 Accenture Recent Development
11.2 Capgemini
11.2.1 Capgemini Company Details
11.2.2 Capgemini Business Overview
11.2.3 Capgemini Customer Relationship Management Tool Introduction
11.2.4 Capgemini Revenue in Customer Relationship Management Tool Business (2020-2025)
11.2.5 Capgemini Recent Development
11.3 Cognizant
11.3.1 Cognizant Company Details
11.3.2 Cognizant Business Overview
11.3.3 Cognizant Customer Relationship Management Tool Introduction
11.3.4 Cognizant Revenue in Customer Relationship Management Tool Business (2020-2025)
11.3.5 Cognizant Recent Development
11.4 DXC Technology
11.4.1 DXC Technology Company Details
11.4.2 DXC Technology Business Overview
11.4.3 DXC Technology Customer Relationship Management Tool Introduction
11.4.4 DXC Technology Revenue in Customer Relationship Management Tool Business (2020-2025)
11.4.5 DXC Technology Recent Development
11.5 Fujitsu
11.5.1 Fujitsu Company Details
11.5.2 Fujitsu Business Overview
11.5.3 Fujitsu Customer Relationship Management Tool Introduction
11.5.4 Fujitsu Revenue in Customer Relationship Management Tool Business (2020-2025)
11.5.5 Fujitsu Recent Development
11.6 HCL Technologies
11.6.1 HCL Technologies Company Details
11.6.2 HCL Technologies Business Overview
11.6.3 HCL Technologies Customer Relationship Management Tool Introduction
11.6.4 HCL Technologies Revenue in Customer Relationship Management Tool Business (2020-2025)
11.6.5 HCL Technologies Recent Development
11.7 IBM
11.7.1 IBM Company Details
11.7.2 IBM Business Overview
11.7.3 IBM Customer Relationship Management Tool Introduction
11.7.4 IBM Revenue in Customer Relationship Management Tool Business (2020-2025)
11.7.5 IBM Recent Development
11.8 Infosys
11.8.1 Infosys Company Details
11.8.2 Infosys Business Overview
11.8.3 Infosys Customer Relationship Management Tool Introduction
11.8.4 Infosys Revenue in Customer Relationship Management Tool Business (2020-2025)
11.8.5 Infosys Recent Development
11.9 NTT DATA
11.9.1 NTT DATA Company Details
11.9.2 NTT DATA Business Overview
11.9.3 NTT DATA Customer Relationship Management Tool Introduction
11.9.4 NTT DATA Revenue in Customer Relationship Management Tool Business (2020-2025)
11.9.5 NTT DATA Recent Development
11.10 Persistent Systems
11.10.1 Persistent Systems Company Details
11.10.2 Persistent Systems Business Overview
11.10.3 Persistent Systems Customer Relationship Management Tool Introduction
11.10.4 Persistent Systems Revenue in Customer Relationship Management Tool Business (2020-2025)
11.10.5 Persistent Systems Recent Development
11.11 Simplus
11.11.1 Simplus Company Details
11.11.2 Simplus Business Overview
11.11.3 Simplus Customer Relationship Management Tool Introduction
11.11.4 Simplus Revenue in Customer Relationship Management Tool Business (2020-2025)
11.11.5 Simplus Recent Development
11.12 Slalom
11.12.1 Slalom Company Details
11.12.2 Slalom Business Overview
11.12.3 Slalom Customer Relationship Management Tool Introduction
11.12.4 Slalom Revenue in Customer Relationship Management Tool Business (2020-2025)
11.12.5 Slalom Recent Development
11.13 Tata Group
11.13.1 Tata Group Company Details
11.13.2 Tata Group Business Overview
11.13.3 Tata Group Customer Relationship Management Tool Introduction
11.13.4 Tata Group Revenue in Customer Relationship Management Tool Business (2020-2025)
11.13.5 Tata Group Recent Development
11.14 Tech Mahindra
11.14.1 Tech Mahindra Company Details
11.14.2 Tech Mahindra Business Overview
11.14.3 Tech Mahindra Customer Relationship Management Tool Introduction
11.14.4 Tech Mahindra Revenue in Customer Relationship Management Tool Business (2020-2025)
11.14.5 Tech Mahindra Recent Development
11.15 Virtusa
11.15.1 Virtusa Company Details
11.15.2 Virtusa Business Overview
11.15.3 Virtusa Customer Relationship Management Tool Introduction
11.15.4 Virtusa Revenue in Customer Relationship Management Tool Business (2020-2025)
11.15.5 Virtusa Recent Development
11.16 Wipro
11.16.1 Wipro Company Details
11.16.2 Wipro Business Overview
11.16.3 Wipro Customer Relationship Management Tool Introduction
11.16.4 Wipro Revenue in Customer Relationship Management Tool Business (2020-2025)
11.16.5 Wipro Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
 Table 1. Global Customer Relationship Management Tool Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Cloud-Based
 Table 3. Key Players of On-Premises
 Table 4. Global Customer Relationship Management Tool Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global Customer Relationship Management Tool Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global Customer Relationship Management Tool Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global Customer Relationship Management Tool Market Share by Region (2020-2025)
 Table 8. Global Customer Relationship Management Tool Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global Customer Relationship Management Tool Market Share by Region (2026-2031)
 Table 10. Customer Relationship Management Tool Market Trends
 Table 11. Customer Relationship Management Tool Market Drivers
 Table 12. Customer Relationship Management Tool Market Challenges
 Table 13. Customer Relationship Management Tool Market Restraints
 Table 14. Global Customer Relationship Management Tool Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global Customer Relationship Management Tool Market Share by Players (2020-2025)
 Table 16. Global Top Customer Relationship Management Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Tool as of 2024)
 Table 17. Ranking of Global Top Customer Relationship Management Tool Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by Customer Relationship Management Tool Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of Customer Relationship Management Tool, Headquarters and Area Served
 Table 20. Global Key Players of Customer Relationship Management Tool, Product and Application
 Table 21. Global Key Players of Customer Relationship Management Tool, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global Customer Relationship Management Tool Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global Customer Relationship Management Tool Revenue Market Share by Type (2020-2025)
 Table 25. Global Customer Relationship Management Tool Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global Customer Relationship Management Tool Revenue Market Share by Type (2026-2031)
 Table 27. Global Customer Relationship Management Tool Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global Customer Relationship Management Tool Revenue Market Share by Application (2020-2025)
 Table 29. Global Customer Relationship Management Tool Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global Customer Relationship Management Tool Revenue Market Share by Application (2026-2031)
 Table 31. North America Customer Relationship Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America Customer Relationship Management Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America Customer Relationship Management Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe Customer Relationship Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe Customer Relationship Management Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe Customer Relationship Management Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific Customer Relationship Management Tool Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific Customer Relationship Management Tool Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific Customer Relationship Management Tool Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America Customer Relationship Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America Customer Relationship Management Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America Customer Relationship Management Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa Customer Relationship Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa Customer Relationship Management Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa Customer Relationship Management Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Accenture Company Details
 Table 47. Accenture Business Overview
 Table 48. Accenture Customer Relationship Management Tool Product
 Table 49. Accenture Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 50. Accenture Recent Development
 Table 51. Capgemini Company Details
 Table 52. Capgemini Business Overview
 Table 53. Capgemini Customer Relationship Management Tool Product
 Table 54. Capgemini Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 55. Capgemini Recent Development
 Table 56. Cognizant Company Details
 Table 57. Cognizant Business Overview
 Table 58. Cognizant Customer Relationship Management Tool Product
 Table 59. Cognizant Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 60. Cognizant Recent Development
 Table 61. DXC Technology Company Details
 Table 62. DXC Technology Business Overview
 Table 63. DXC Technology Customer Relationship Management Tool Product
 Table 64. DXC Technology Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 65. DXC Technology Recent Development
 Table 66. Fujitsu Company Details
 Table 67. Fujitsu Business Overview
 Table 68. Fujitsu Customer Relationship Management Tool Product
 Table 69. Fujitsu Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 70. Fujitsu Recent Development
 Table 71. HCL Technologies Company Details
 Table 72. HCL Technologies Business Overview
 Table 73. HCL Technologies Customer Relationship Management Tool Product
 Table 74. HCL Technologies Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 75. HCL Technologies Recent Development
 Table 76. IBM Company Details
 Table 77. IBM Business Overview
 Table 78. IBM Customer Relationship Management Tool Product
 Table 79. IBM Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 80. IBM Recent Development
 Table 81. Infosys Company Details
 Table 82. Infosys Business Overview
 Table 83. Infosys Customer Relationship Management Tool Product
 Table 84. Infosys Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 85. Infosys Recent Development
 Table 86. NTT DATA Company Details
 Table 87. NTT DATA Business Overview
 Table 88. NTT DATA Customer Relationship Management Tool Product
 Table 89. NTT DATA Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 90. NTT DATA Recent Development
 Table 91. Persistent Systems Company Details
 Table 92. Persistent Systems Business Overview
 Table 93. Persistent Systems Customer Relationship Management Tool Product
 Table 94. Persistent Systems Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 95. Persistent Systems Recent Development
 Table 96. Simplus Company Details
 Table 97. Simplus Business Overview
 Table 98. Simplus Customer Relationship Management Tool Product
 Table 99. Simplus Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 100. Simplus Recent Development
 Table 101. Slalom Company Details
 Table 102. Slalom Business Overview
 Table 103. Slalom Customer Relationship Management Tool Product
 Table 104. Slalom Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 105. Slalom Recent Development
 Table 106. Tata Group Company Details
 Table 107. Tata Group Business Overview
 Table 108. Tata Group Customer Relationship Management Tool Product
 Table 109. Tata Group Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 110. Tata Group Recent Development
 Table 111. Tech Mahindra Company Details
 Table 112. Tech Mahindra Business Overview
 Table 113. Tech Mahindra Customer Relationship Management Tool Product
 Table 114. Tech Mahindra Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 115. Tech Mahindra Recent Development
 Table 116. Virtusa Company Details
 Table 117. Virtusa Business Overview
 Table 118. Virtusa Customer Relationship Management Tool Product
 Table 119. Virtusa Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 120. Virtusa Recent Development
 Table 121. Wipro Company Details
 Table 122. Wipro Business Overview
 Table 123. Wipro Customer Relationship Management Tool Product
 Table 124. Wipro Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
 Table 125. Wipro Recent Development
 Table 126. Research Programs/Design for This Report
 Table 127. Key Data Information from Secondary Sources
 Table 128. Key Data Information from Primary Sources
 Table 129. Authors List of This Report


List of Figures
 Figure 1. Customer Relationship Management Tool Picture
 Figure 2. Global Customer Relationship Management Tool Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Customer Relationship Management Tool Market Share by Type: 2024 VS 2031
 Figure 4. Cloud-Based Features
 Figure 5. On-Premises Features
 Figure 6. Global Customer Relationship Management Tool Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global Customer Relationship Management Tool Market Share by Application: 2024 VS 2031
 Figure 8. SMEs Case Studies
 Figure 9. Large Enterprise Case Studies
 Figure 10. Customer Relationship Management Tool Report Years Considered
 Figure 11. Global Customer Relationship Management Tool Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 12. Global Customer Relationship Management Tool Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 13. Global Customer Relationship Management Tool Market Share by Region: 2024 VS 2031
 Figure 14. Global Customer Relationship Management Tool Market Share by Players in 2024
 Figure 15. Global Top Customer Relationship Management Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Tool as of 2024)
 Figure 16. The Top 10 and 5 Players Market Share by Customer Relationship Management Tool Revenue in 2024
 Figure 17. North America Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 18. North America Customer Relationship Management Tool Market Share by Country (2020-2031)
 Figure 19. United States Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. Canada Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. Europe Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Europe Customer Relationship Management Tool Market Share by Country (2020-2031)
 Figure 23. Germany Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. France Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. U.K. Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Italy Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. Russia Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Nordic Countries Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Asia-Pacific Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Asia-Pacific Customer Relationship Management Tool Market Share by Region (2020-2031)
 Figure 31. China Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Japan Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. South Korea Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Southeast Asia Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. India Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Australia Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Latin America Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Latin America Customer Relationship Management Tool Market Share by Country (2020-2031)
 Figure 39. Mexico Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Brazil Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Middle East & Africa Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Middle East & Africa Customer Relationship Management Tool Market Share by Country (2020-2031)
 Figure 43. Turkey Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Saudi Arabia Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. UAE Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Accenture Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 47. Capgemini Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 48. Cognizant Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 49. DXC Technology Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 50. Fujitsu Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 51. HCL Technologies Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 52. IBM Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 53. Infosys Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 54. NTT DATA Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 55. Persistent Systems Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 56. Simplus Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 57. Slalom Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 58. Tata Group Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 59. Tech Mahindra Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 60. Virtusa Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 61. Wipro Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
 Figure 62. Bottom-up and Top-down Approaches for This Report
 Figure 63. Data Triangulation
 Figure 64. Key Executives Interviewed
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