List of Tables
Table 1. Global Customer Relationship Management Tool Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Cloud-Based
Table 3. Key Players of On-Premises
Table 4. Global Customer Relationship Management Tool Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Customer Relationship Management Tool Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Customer Relationship Management Tool Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Customer Relationship Management Tool Market Share by Region (2020-2025)
Table 8. Global Customer Relationship Management Tool Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Customer Relationship Management Tool Market Share by Region (2026-2031)
Table 10. Customer Relationship Management Tool Market Trends
Table 11. Customer Relationship Management Tool Market Drivers
Table 12. Customer Relationship Management Tool Market Challenges
Table 13. Customer Relationship Management Tool Market Restraints
Table 14. Global Customer Relationship Management Tool Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Customer Relationship Management Tool Market Share by Players (2020-2025)
Table 16. Global Top Customer Relationship Management Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Tool as of 2024)
Table 17. Ranking of Global Top Customer Relationship Management Tool Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Customer Relationship Management Tool Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Customer Relationship Management Tool, Headquarters and Area Served
Table 20. Global Key Players of Customer Relationship Management Tool, Product and Application
Table 21. Global Key Players of Customer Relationship Management Tool, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Customer Relationship Management Tool Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Customer Relationship Management Tool Revenue Market Share by Type (2020-2025)
Table 25. Global Customer Relationship Management Tool Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Customer Relationship Management Tool Revenue Market Share by Type (2026-2031)
Table 27. Global Customer Relationship Management Tool Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Customer Relationship Management Tool Revenue Market Share by Application (2020-2025)
Table 29. Global Customer Relationship Management Tool Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Customer Relationship Management Tool Revenue Market Share by Application (2026-2031)
Table 31. North America Customer Relationship Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Customer Relationship Management Tool Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Customer Relationship Management Tool Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Customer Relationship Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Customer Relationship Management Tool Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Customer Relationship Management Tool Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Customer Relationship Management Tool Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Customer Relationship Management Tool Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Customer Relationship Management Tool Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Customer Relationship Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Customer Relationship Management Tool Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Customer Relationship Management Tool Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Customer Relationship Management Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Customer Relationship Management Tool Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Customer Relationship Management Tool Market Size by Country (2026-2031) & (US$ Million)
Table 46. Accenture Company Details
Table 47. Accenture Business Overview
Table 48. Accenture Customer Relationship Management Tool Product
Table 49. Accenture Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 50. Accenture Recent Development
Table 51. Capgemini Company Details
Table 52. Capgemini Business Overview
Table 53. Capgemini Customer Relationship Management Tool Product
Table 54. Capgemini Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 55. Capgemini Recent Development
Table 56. Cognizant Company Details
Table 57. Cognizant Business Overview
Table 58. Cognizant Customer Relationship Management Tool Product
Table 59. Cognizant Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 60. Cognizant Recent Development
Table 61. DXC Technology Company Details
Table 62. DXC Technology Business Overview
Table 63. DXC Technology Customer Relationship Management Tool Product
Table 64. DXC Technology Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 65. DXC Technology Recent Development
Table 66. Fujitsu Company Details
Table 67. Fujitsu Business Overview
Table 68. Fujitsu Customer Relationship Management Tool Product
Table 69. Fujitsu Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 70. Fujitsu Recent Development
Table 71. HCL Technologies Company Details
Table 72. HCL Technologies Business Overview
Table 73. HCL Technologies Customer Relationship Management Tool Product
Table 74. HCL Technologies Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 75. HCL Technologies Recent Development
Table 76. IBM Company Details
Table 77. IBM Business Overview
Table 78. IBM Customer Relationship Management Tool Product
Table 79. IBM Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 80. IBM Recent Development
Table 81. Infosys Company Details
Table 82. Infosys Business Overview
Table 83. Infosys Customer Relationship Management Tool Product
Table 84. Infosys Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 85. Infosys Recent Development
Table 86. NTT DATA Company Details
Table 87. NTT DATA Business Overview
Table 88. NTT DATA Customer Relationship Management Tool Product
Table 89. NTT DATA Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 90. NTT DATA Recent Development
Table 91. Persistent Systems Company Details
Table 92. Persistent Systems Business Overview
Table 93. Persistent Systems Customer Relationship Management Tool Product
Table 94. Persistent Systems Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 95. Persistent Systems Recent Development
Table 96. Simplus Company Details
Table 97. Simplus Business Overview
Table 98. Simplus Customer Relationship Management Tool Product
Table 99. Simplus Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 100. Simplus Recent Development
Table 101. Slalom Company Details
Table 102. Slalom Business Overview
Table 103. Slalom Customer Relationship Management Tool Product
Table 104. Slalom Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 105. Slalom Recent Development
Table 106. Tata Group Company Details
Table 107. Tata Group Business Overview
Table 108. Tata Group Customer Relationship Management Tool Product
Table 109. Tata Group Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 110. Tata Group Recent Development
Table 111. Tech Mahindra Company Details
Table 112. Tech Mahindra Business Overview
Table 113. Tech Mahindra Customer Relationship Management Tool Product
Table 114. Tech Mahindra Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 115. Tech Mahindra Recent Development
Table 116. Virtusa Company Details
Table 117. Virtusa Business Overview
Table 118. Virtusa Customer Relationship Management Tool Product
Table 119. Virtusa Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 120. Virtusa Recent Development
Table 121. Wipro Company Details
Table 122. Wipro Business Overview
Table 123. Wipro Customer Relationship Management Tool Product
Table 124. Wipro Revenue in Customer Relationship Management Tool Business (2020-2025) & (US$ Million)
Table 125. Wipro Recent Development
Table 126. Research Programs/Design for This Report
Table 127. Key Data Information from Secondary Sources
Table 128. Key Data Information from Primary Sources
Table 129. Authors List of This Report
List of Figures
Figure 1. Customer Relationship Management Tool Picture
Figure 2. Global Customer Relationship Management Tool Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Customer Relationship Management Tool Market Share by Type: 2024 VS 2031
Figure 4. Cloud-Based Features
Figure 5. On-Premises Features
Figure 6. Global Customer Relationship Management Tool Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Customer Relationship Management Tool Market Share by Application: 2024 VS 2031
Figure 8. SMEs Case Studies
Figure 9. Large Enterprise Case Studies
Figure 10. Customer Relationship Management Tool Report Years Considered
Figure 11. Global Customer Relationship Management Tool Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 12. Global Customer Relationship Management Tool Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 13. Global Customer Relationship Management Tool Market Share by Region: 2024 VS 2031
Figure 14. Global Customer Relationship Management Tool Market Share by Players in 2024
Figure 15. Global Top Customer Relationship Management Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Tool as of 2024)
Figure 16. The Top 10 and 5 Players Market Share by Customer Relationship Management Tool Revenue in 2024
Figure 17. North America Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 18. North America Customer Relationship Management Tool Market Share by Country (2020-2031)
Figure 19. United States Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 20. Canada Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. Europe Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Europe Customer Relationship Management Tool Market Share by Country (2020-2031)
Figure 23. Germany Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. France Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. U.K. Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Italy Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Russia Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Nordic Countries Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Asia-Pacific Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Asia-Pacific Customer Relationship Management Tool Market Share by Region (2020-2031)
Figure 31. China Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Japan Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. South Korea Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Southeast Asia Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. India Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. Australia Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Latin America Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Latin America Customer Relationship Management Tool Market Share by Country (2020-2031)
Figure 39. Mexico Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Brazil Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Middle East & Africa Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Middle East & Africa Customer Relationship Management Tool Market Share by Country (2020-2031)
Figure 43. Turkey Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Saudi Arabia Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. UAE Customer Relationship Management Tool Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Accenture Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 47. Capgemini Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 48. Cognizant Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 49. DXC Technology Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 50. Fujitsu Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 51. HCL Technologies Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 52. IBM Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 53. Infosys Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 54. NTT DATA Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 55. Persistent Systems Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 56. Simplus Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 57. Slalom Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 58. Tata Group Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 59. Tech Mahindra Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 60. Virtusa Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 61. Wipro Revenue Growth Rate in Customer Relationship Management Tool Business (2020-2025)
Figure 62. Bottom-up and Top-down Approaches for This Report
Figure 63. Data Triangulation
Figure 64. Key Executives Interviewed