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Global Conversational AI Platform Market Research Report 2025
Published Date: June 2025
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Report Code: QYRE-Auto-38F2358
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Global Conversational AI Platform Market Insights Forecast to 2028
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Global Conversational AI Platform Market Research Report 2025

Code: QYRE-Auto-38F2358
Report
June 2025
Pages:107
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES

Conversational AI Platform Market Size

The global market for Conversational AI Platform was valued at US$ 4771 million in the year 2024 and is projected to reach a revised size of US$ 10150 million by 2031, growing at a CAGR of 11.3% during the forecast period.

Conversational AI Platform Market

Conversational AI Platform Market

Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
Conversational AI platform is mainly classified into the following types: web and APP. APP type have a fast growth rate due to the increasing in mobile phones and pads, it is the most widely used type who takes up about 51% of the global market.
Conversational AI platform has wide range of applications, this report classified them into Large Enterprises (above 300 employees) and SMEs. Large enterprises were the most widely used area that took up about 67% of the global total, while the SMEs have quicker growth rate.
North America is the largest region of conversational AI platform in the world in the past few years and it will keep increasing in the next few years. North America market took up about 38% the global marke.
IBM, Genesys, Microsoft, LivePerson, SAP, etc. are the key suppliers in the global conversational AI platform market. Top 5 took up above 40% of the global market.
This report aims to provide a comprehensive presentation of the global market for Conversational AI Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Platform.
The Conversational AI Platform market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Conversational AI Platform market comprehensively. Regional market sizes, concerning products by Type, by End User, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational AI Platform companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by End User, and by regions.
Market Segmentation

Scope of Conversational AI Platform Market Report

Report Metric Details
Report Name Conversational AI Platform Market
Accounted market size in year US$ 4771 million
Forecasted market size in 2031 US$ 10150 million
CAGR 11.3%
Base Year year
Forecasted years 2025 - 2031
Segment by Type
  • Web Conversational AI Platform
  • App Conversational AI Platform
Segment by End User
  • Large Enterprises
  • SMEs
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company SAP, IBM, Microsoft, Ada, Kore.ai, Conversica, LivePerson, Genesys, Boost.ai, Kata.ai, Cognigy, OneReach.ai, Avaamo, Aisera, Kasisto, Gupshup, Zoom (Solvvy), Cegeka (Certainly), Hyro, Laiye (Mindsay), Amelia, Rasa, Yellow.ai
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by End User, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Conversational AI Platform company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by End User, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Conversational AI Platform Market growing?

Ans: The Conversational AI Platform Market witnessing a CAGR of 11.3% during the forecast period 2025-2031.

What is the Conversational AI Platform Market size in 2031?

Ans: The Conversational AI Platform Market size in 2031 will be US$ 10150 million.

What is the Conversational AI Platform Market share by region?

Ans: North America market took up about 38% the global marke.

Who are the main players in the Conversational AI Platform Market report?

Ans: The main players in the Conversational AI Platform Market are SAP, IBM, Microsoft, Ada, Kore.ai, Conversica, LivePerson, Genesys, Boost.ai, Kata.ai, Cognigy, OneReach.ai, Avaamo, Aisera, Kasisto, Gupshup, Zoom (Solvvy), Cegeka (Certainly), Hyro, Laiye (Mindsay), Amelia, Rasa, Yellow.ai

What are the Type segmentation covered in the Conversational AI Platform Market report?

Ans: The Types covered in the Conversational AI Platform Market report are Web Conversational AI Platform, App Conversational AI Platform

What are the End User segmentation covered in the Conversational AI Platform Market report?

Ans: The End users covered in the Conversational AI Platform Market report are Large Enterprises, SMEs

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI Platform Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Web Conversational AI Platform
1.2.3 App Conversational AI Platform
1.3 Market by End User
1.3.1 Global Conversational AI Platform Market Growth by End User: 2020 VS 2024 VS 2031
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI Platform Market Perspective (2020-2031)
2.2 Global Conversational AI Platform Growth Trends by Region
2.2.1 Global Conversational AI Platform Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Conversational AI Platform Historic Market Size by Region (2020-2025)
2.2.3 Conversational AI Platform Forecasted Market Size by Region (2026-2031)
2.3 Conversational AI Platform Market Dynamics
2.3.1 Conversational AI Platform Industry Trends
2.3.2 Conversational AI Platform Market Drivers
2.3.3 Conversational AI Platform Market Challenges
2.3.4 Conversational AI Platform Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational AI Platform Players by Revenue
3.1.1 Global Top Conversational AI Platform Players by Revenue (2020-2025)
3.1.2 Global Conversational AI Platform Revenue Market Share by Players (2020-2025)
3.2 Global Top Conversational AI Platform Players by Company Type and Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Conversational AI Platform Revenue
3.4 Global Conversational AI Platform Market Concentration Ratio
3.4.1 Global Conversational AI Platform Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Platform Revenue in 2024
3.5 Global Key Players of Conversational AI Platform Head office and Area Served
3.6 Global Key Players of Conversational AI Platform, Product and Application
3.7 Global Key Players of Conversational AI Platform, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Platform Breakdown Data by Type
4.1 Global Conversational AI Platform Historic Market Size by Type (2020-2025)
4.2 Global Conversational AI Platform Forecasted Market Size by Type (2026-2031)
5 Conversational AI Platform Breakdown Data by End User
5.1 Global Conversational AI Platform Historic Market Size by End User (2020-2025)
5.2 Global Conversational AI Platform Forecasted Market Size by End User (2026-2031)
6 North America
6.1 North America Conversational AI Platform Market Size (2020-2031)
6.2 North America Conversational AI Platform Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Conversational AI Platform Market Size by Country (2020-2025)
6.4 North America Conversational AI Platform Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational AI Platform Market Size (2020-2031)
7.2 Europe Conversational AI Platform Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Conversational AI Platform Market Size by Country (2020-2025)
7.4 Europe Conversational AI Platform Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversational AI Platform Market Size (2020-2031)
8.2 Asia-Pacific Conversational AI Platform Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Conversational AI Platform Market Size by Region (2020-2025)
8.4 Asia-Pacific Conversational AI Platform Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Conversational AI Platform Market Size (2020-2031)
9.2 Latin America Conversational AI Platform Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Conversational AI Platform Market Size by Country (2020-2025)
9.4 Latin America Conversational AI Platform Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational AI Platform Market Size (2020-2031)
10.2 Middle East & Africa Conversational AI Platform Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Conversational AI Platform Market Size by Country (2020-2025)
10.4 Middle East & Africa Conversational AI Platform Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 SAP
11.1.1 SAP Company Details
11.1.2 SAP Business Overview
11.1.3 SAP Conversational AI Platform Introduction
11.1.4 SAP Revenue in Conversational AI Platform Business (2020-2025)
11.1.5 SAP Recent Development
11.2 IBM
11.2.1 IBM Company Details
11.2.2 IBM Business Overview
11.2.3 IBM Conversational AI Platform Introduction
11.2.4 IBM Revenue in Conversational AI Platform Business (2020-2025)
11.2.5 IBM Recent Development
11.3 Microsoft
11.3.1 Microsoft Company Details
11.3.2 Microsoft Business Overview
11.3.3 Microsoft Conversational AI Platform Introduction
11.3.4 Microsoft Revenue in Conversational AI Platform Business (2020-2025)
11.3.5 Microsoft Recent Development
11.4 Ada
11.4.1 Ada Company Details
11.4.2 Ada Business Overview
11.4.3 Ada Conversational AI Platform Introduction
11.4.4 Ada Revenue in Conversational AI Platform Business (2020-2025)
11.4.5 Ada Recent Development
11.5 Kore.ai
11.5.1 Kore.ai Company Details
11.5.2 Kore.ai Business Overview
11.5.3 Kore.ai Conversational AI Platform Introduction
11.5.4 Kore.ai Revenue in Conversational AI Platform Business (2020-2025)
11.5.5 Kore.ai Recent Development
11.6 Conversica
11.6.1 Conversica Company Details
11.6.2 Conversica Business Overview
11.6.3 Conversica Conversational AI Platform Introduction
11.6.4 Conversica Revenue in Conversational AI Platform Business (2020-2025)
11.6.5 Conversica Recent Development
11.7 LivePerson
11.7.1 LivePerson Company Details
11.7.2 LivePerson Business Overview
11.7.3 LivePerson Conversational AI Platform Introduction
11.7.4 LivePerson Revenue in Conversational AI Platform Business (2020-2025)
11.7.5 LivePerson Recent Development
11.8 Genesys
11.8.1 Genesys Company Details
11.8.2 Genesys Business Overview
11.8.3 Genesys Conversational AI Platform Introduction
11.8.4 Genesys Revenue in Conversational AI Platform Business (2020-2025)
11.8.5 Genesys Recent Development
11.9 Boost.ai
11.9.1 Boost.ai Company Details
11.9.2 Boost.ai Business Overview
11.9.3 Boost.ai Conversational AI Platform Introduction
11.9.4 Boost.ai Revenue in Conversational AI Platform Business (2020-2025)
11.9.5 Boost.ai Recent Development
11.10 Kata.ai
11.10.1 Kata.ai Company Details
11.10.2 Kata.ai Business Overview
11.10.3 Kata.ai Conversational AI Platform Introduction
11.10.4 Kata.ai Revenue in Conversational AI Platform Business (2020-2025)
11.10.5 Kata.ai Recent Development
11.11 Cognigy
11.11.1 Cognigy Company Details
11.11.2 Cognigy Business Overview
11.11.3 Cognigy Conversational AI Platform Introduction
11.11.4 Cognigy Revenue in Conversational AI Platform Business (2020-2025)
11.11.5 Cognigy Recent Development
11.12 OneReach.ai
11.12.1 OneReach.ai Company Details
11.12.2 OneReach.ai Business Overview
11.12.3 OneReach.ai Conversational AI Platform Introduction
11.12.4 OneReach.ai Revenue in Conversational AI Platform Business (2020-2025)
11.12.5 OneReach.ai Recent Development
11.13 Avaamo
11.13.1 Avaamo Company Details
11.13.2 Avaamo Business Overview
11.13.3 Avaamo Conversational AI Platform Introduction
11.13.4 Avaamo Revenue in Conversational AI Platform Business (2020-2025)
11.13.5 Avaamo Recent Development
11.14 Aisera
11.14.1 Aisera Company Details
11.14.2 Aisera Business Overview
11.14.3 Aisera Conversational AI Platform Introduction
11.14.4 Aisera Revenue in Conversational AI Platform Business (2020-2025)
11.14.5 Aisera Recent Development
11.15 Kasisto
11.15.1 Kasisto Company Details
11.15.2 Kasisto Business Overview
11.15.3 Kasisto Conversational AI Platform Introduction
11.15.4 Kasisto Revenue in Conversational AI Platform Business (2020-2025)
11.15.5 Kasisto Recent Development
11.16 Gupshup
11.16.1 Gupshup Company Details
11.16.2 Gupshup Business Overview
11.16.3 Gupshup Conversational AI Platform Introduction
11.16.4 Gupshup Revenue in Conversational AI Platform Business (2020-2025)
11.16.5 Gupshup Recent Development
11.17 Zoom (Solvvy)
11.17.1 Zoom (Solvvy) Company Details
11.17.2 Zoom (Solvvy) Business Overview
11.17.3 Zoom (Solvvy) Conversational AI Platform Introduction
11.17.4 Zoom (Solvvy) Revenue in Conversational AI Platform Business (2020-2025)
11.17.5 Zoom (Solvvy) Recent Development
11.18 Cegeka (Certainly)
11.18.1 Cegeka (Certainly) Company Details
11.18.2 Cegeka (Certainly) Business Overview
11.18.3 Cegeka (Certainly) Conversational AI Platform Introduction
11.18.4 Cegeka (Certainly) Revenue in Conversational AI Platform Business (2020-2025)
11.18.5 Cegeka (Certainly) Recent Development
11.19 Hyro
11.19.1 Hyro Company Details
11.19.2 Hyro Business Overview
11.19.3 Hyro Conversational AI Platform Introduction
11.19.4 Hyro Revenue in Conversational AI Platform Business (2020-2025)
11.19.5 Hyro Recent Development
11.20 Laiye (Mindsay)
11.20.1 Laiye (Mindsay) Company Details
11.20.2 Laiye (Mindsay) Business Overview
11.20.3 Laiye (Mindsay) Conversational AI Platform Introduction
11.20.4 Laiye (Mindsay) Revenue in Conversational AI Platform Business (2020-2025)
11.20.5 Laiye (Mindsay) Recent Development
11.21 Amelia
11.21.1 Amelia Company Details
11.21.2 Amelia Business Overview
11.21.3 Amelia Conversational AI Platform Introduction
11.21.4 Amelia Revenue in Conversational AI Platform Business (2020-2025)
11.21.5 Amelia Recent Development
11.22 Rasa
11.22.1 Rasa Company Details
11.22.2 Rasa Business Overview
11.22.3 Rasa Conversational AI Platform Introduction
11.22.4 Rasa Revenue in Conversational AI Platform Business (2020-2025)
11.22.5 Rasa Recent Development
11.23 Yellow.ai
11.23.1 Yellow.ai Company Details
11.23.2 Yellow.ai Business Overview
11.23.3 Yellow.ai Conversational AI Platform Introduction
11.23.4 Yellow.ai Revenue in Conversational AI Platform Business (2020-2025)
11.23.5 Yellow.ai Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
 Table 1. Global Conversational AI Platform Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Web Conversational AI Platform
 Table 3. Key Players of App Conversational AI Platform
 Table 4. Global Conversational AI Platform Market Size Growth by End User (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global Conversational AI Platform Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global Conversational AI Platform Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global Conversational AI Platform Market Share by Region (2020-2025)
 Table 8. Global Conversational AI Platform Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global Conversational AI Platform Market Share by Region (2026-2031)
 Table 10. Conversational AI Platform Market Trends
 Table 11. Conversational AI Platform Market Drivers
 Table 12. Conversational AI Platform Market Challenges
 Table 13. Conversational AI Platform Market Restraints
 Table 14. Global Conversational AI Platform Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global Conversational AI Platform Market Share by Players (2020-2025)
 Table 16. Global Top Conversational AI Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Platform as of 2024)
 Table 17. Ranking of Global Top Conversational AI Platform Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by Conversational AI Platform Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of Conversational AI Platform, Headquarters and Area Served
 Table 20. Global Key Players of Conversational AI Platform, Product and Application
 Table 21. Global Key Players of Conversational AI Platform, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global Conversational AI Platform Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global Conversational AI Platform Revenue Market Share by Type (2020-2025)
 Table 25. Global Conversational AI Platform Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global Conversational AI Platform Revenue Market Share by Type (2026-2031)
 Table 27. Global Conversational AI Platform Market Size by End User (2020-2025) & (US$ Million)
 Table 28. Global Conversational AI Platform Revenue Market Share by End User (2020-2025)
 Table 29. Global Conversational AI Platform Forecasted Market Size by End User (2026-2031) & (US$ Million)
 Table 30. Global Conversational AI Platform Revenue Market Share by End User (2026-2031)
 Table 31. North America Conversational AI Platform Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America Conversational AI Platform Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America Conversational AI Platform Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe Conversational AI Platform Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe Conversational AI Platform Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe Conversational AI Platform Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific Conversational AI Platform Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific Conversational AI Platform Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific Conversational AI Platform Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America Conversational AI Platform Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America Conversational AI Platform Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America Conversational AI Platform Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa Conversational AI Platform Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa Conversational AI Platform Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa Conversational AI Platform Market Size by Country (2026-2031) & (US$ Million)
 Table 46. SAP Company Details
 Table 47. SAP Business Overview
 Table 48. SAP Conversational AI Platform Product
 Table 49. SAP Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 50. SAP Recent Development
 Table 51. IBM Company Details
 Table 52. IBM Business Overview
 Table 53. IBM Conversational AI Platform Product
 Table 54. IBM Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 55. IBM Recent Development
 Table 56. Microsoft Company Details
 Table 57. Microsoft Business Overview
 Table 58. Microsoft Conversational AI Platform Product
 Table 59. Microsoft Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 60. Microsoft Recent Development
 Table 61. Ada Company Details
 Table 62. Ada Business Overview
 Table 63. Ada Conversational AI Platform Product
 Table 64. Ada Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 65. Ada Recent Development
 Table 66. Kore.ai Company Details
 Table 67. Kore.ai Business Overview
 Table 68. Kore.ai Conversational AI Platform Product
 Table 69. Kore.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 70. Kore.ai Recent Development
 Table 71. Conversica Company Details
 Table 72. Conversica Business Overview
 Table 73. Conversica Conversational AI Platform Product
 Table 74. Conversica Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 75. Conversica Recent Development
 Table 76. LivePerson Company Details
 Table 77. LivePerson Business Overview
 Table 78. LivePerson Conversational AI Platform Product
 Table 79. LivePerson Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 80. LivePerson Recent Development
 Table 81. Genesys Company Details
 Table 82. Genesys Business Overview
 Table 83. Genesys Conversational AI Platform Product
 Table 84. Genesys Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 85. Genesys Recent Development
 Table 86. Boost.ai Company Details
 Table 87. Boost.ai Business Overview
 Table 88. Boost.ai Conversational AI Platform Product
 Table 89. Boost.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 90. Boost.ai Recent Development
 Table 91. Kata.ai Company Details
 Table 92. Kata.ai Business Overview
 Table 93. Kata.ai Conversational AI Platform Product
 Table 94. Kata.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 95. Kata.ai Recent Development
 Table 96. Cognigy Company Details
 Table 97. Cognigy Business Overview
 Table 98. Cognigy Conversational AI Platform Product
 Table 99. Cognigy Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 100. Cognigy Recent Development
 Table 101. OneReach.ai Company Details
 Table 102. OneReach.ai Business Overview
 Table 103. OneReach.ai Conversational AI Platform Product
 Table 104. OneReach.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 105. OneReach.ai Recent Development
 Table 106. Avaamo Company Details
 Table 107. Avaamo Business Overview
 Table 108. Avaamo Conversational AI Platform Product
 Table 109. Avaamo Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 110. Avaamo Recent Development
 Table 111. Aisera Company Details
 Table 112. Aisera Business Overview
 Table 113. Aisera Conversational AI Platform Product
 Table 114. Aisera Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 115. Aisera Recent Development
 Table 116. Kasisto Company Details
 Table 117. Kasisto Business Overview
 Table 118. Kasisto Conversational AI Platform Product
 Table 119. Kasisto Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 120. Kasisto Recent Development
 Table 121. Gupshup Company Details
 Table 122. Gupshup Business Overview
 Table 123. Gupshup Conversational AI Platform Product
 Table 124. Gupshup Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 125. Gupshup Recent Development
 Table 126. Zoom (Solvvy) Company Details
 Table 127. Zoom (Solvvy) Business Overview
 Table 128. Zoom (Solvvy) Conversational AI Platform Product
 Table 129. Zoom (Solvvy) Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 130. Zoom (Solvvy) Recent Development
 Table 131. Cegeka (Certainly) Company Details
 Table 132. Cegeka (Certainly) Business Overview
 Table 133. Cegeka (Certainly) Conversational AI Platform Product
 Table 134. Cegeka (Certainly) Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 135. Cegeka (Certainly) Recent Development
 Table 136. Hyro Company Details
 Table 137. Hyro Business Overview
 Table 138. Hyro Conversational AI Platform Product
 Table 139. Hyro Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 140. Hyro Recent Development
 Table 141. Laiye (Mindsay) Company Details
 Table 142. Laiye (Mindsay) Business Overview
 Table 143. Laiye (Mindsay) Conversational AI Platform Product
 Table 144. Laiye (Mindsay) Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 145. Laiye (Mindsay) Recent Development
 Table 146. Amelia Company Details
 Table 147. Amelia Business Overview
 Table 148. Amelia Conversational AI Platform Product
 Table 149. Amelia Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 150. Amelia Recent Development
 Table 151. Rasa Company Details
 Table 152. Rasa Business Overview
 Table 153. Rasa Conversational AI Platform Product
 Table 154. Rasa Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 155. Rasa Recent Development
 Table 156. Yellow.ai Company Details
 Table 157. Yellow.ai Business Overview
 Table 158. Yellow.ai Conversational AI Platform Product
 Table 159. Yellow.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
 Table 160. Yellow.ai Recent Development
 Table 161. Research Programs/Design for This Report
 Table 162. Key Data Information from Secondary Sources
 Table 163. Key Data Information from Primary Sources
 Table 164. Authors List of This Report


List of Figures
 Figure 1. Conversational AI Platform Picture
 Figure 2. Global Conversational AI Platform Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Conversational AI Platform Market Share by Type: 2024 VS 2031
 Figure 4. Web Conversational AI Platform Features
 Figure 5. App Conversational AI Platform Features
 Figure 6. Global Conversational AI Platform Market Size by End User (2020-2031) & (US$ Million)
 Figure 7. Global Conversational AI Platform Market Share by End User: 2024 VS 2031
 Figure 8. Large Enterprises Case Studies
 Figure 9. SMEs Case Studies
 Figure 10. Conversational AI Platform Report Years Considered
 Figure 11. Global Conversational AI Platform Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 12. Global Conversational AI Platform Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 13. Global Conversational AI Platform Market Share by Region: 2024 VS 2031
 Figure 14. Global Conversational AI Platform Market Share by Players in 2024
 Figure 15. Global Conversational AI Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
 Figure 16. The Top 10 and 5 Players Market Share by Conversational AI Platform Revenue in 2024
 Figure 17. North America Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 18. North America Conversational AI Platform Market Share by Country (2020-2031)
 Figure 19. United States Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. Canada Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. Europe Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Europe Conversational AI Platform Market Share by Country (2020-2031)
 Figure 23. Germany Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. France Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. U.K. Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Italy Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. Russia Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Nordic Countries Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Asia-Pacific Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Asia-Pacific Conversational AI Platform Market Share by Region (2020-2031)
 Figure 31. China Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Japan Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. South Korea Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Southeast Asia Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. India Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Australia Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Latin America Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Latin America Conversational AI Platform Market Share by Country (2020-2031)
 Figure 39. Mexico Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Brazil Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Middle East & Africa Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Middle East & Africa Conversational AI Platform Market Share by Country (2020-2031)
 Figure 43. Turkey Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Saudi Arabia Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. UAE Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. SAP Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 47. IBM Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 48. Microsoft Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 49. Ada Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 50. Kore.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 51. Conversica Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 52. LivePerson Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 53. Genesys Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 54. Boost.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 55. Kata.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 56. Cognigy Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 57. OneReach.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 58. Avaamo Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 59. Aisera Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 60. Kasisto Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 61. Gupshup Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 62. Zoom (Solvvy) Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 63. Cegeka (Certainly) Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 64. Hyro Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 65. Laiye (Mindsay) Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 66. Amelia Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 67. Rasa Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 68. Yellow.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
 Figure 69. Bottom-up and Top-down Approaches for This Report
 Figure 70. Data Triangulation
 Figure 71. Key Executives Interviewed
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