Global Conversational AI Tool Market Research Report 2023

Conversational AI Tool Market

global Conversational AI Tool market is projected to reach US$ million in 2029, increasing from US$ million in 2022, with the CAGR of % during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Conversational AI Tool market research.

China and the United States are two leaders in AI industry. On the AI 100 list (2022) released by CB Insights, the number of companies in the United States ranks first, with more than 70 companies, followed by the United Kingdom, with 8 companies on the list. China and Canada both holds 5 companies on the list. According to data from the China Academy of Information and Communications Technology, the scale of China's core artificial intelligence industry reached ¥508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%. However, the Global Artificial Intelligence Innovation Index Report 2021 released by the China Institute of Scientific and Technological Information shows that the overall strength of the United States is still far ahead. The number of artificial intelligence companies in the United States is about 4,670, while China has only 880. China's data center is less than 1/121 of that of the United States.

Report Scope

This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Conversational AI Tool market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.

Scope of Conversational AI Tool Market Report

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Conversational AI Tool Market Size Growth Rate by Type: 2018 VS 2022 VS 2029

1.2.2 Cloud-based

1.2.3 On-premises

1.3 Market by Application

1.3.1 Global Conversational AI Tool Market Growth by Application: 2018 VS 2022 VS 2029

1.3.2 SMEs

1.3.3 Large Enterprises

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2.1 Global Conversational AI Tool Market Perspective (2018-2029)

2.2 Conversational AI Tool Growth Trends by Region

2.2.1 Global Conversational AI Tool Market Size by Region: 2018 VS 2022 VS 2029

2.2.2 Conversational AI Tool Historic Market Size by Region (2018-2023)

2.2.3 Conversational AI Tool Forecasted Market Size by Region (2024-2029)

2.3 Conversational AI Tool Market Dynamics

2.3.1 Conversational AI Tool Industry Trends

2.3.2 Conversational AI Tool Market Drivers

2.3.3 Conversational AI Tool Market Challenges

2.3.4 Conversational AI Tool Market Restraints

3.1 Global Top Conversational AI Tool Players by Revenue

3.1.1 Global Top Conversational AI Tool Players by Revenue (2018-2023)

3.1.2 Global Conversational AI Tool Revenue Market Share by Players (2018-2023)

3.2 Global Conversational AI Tool Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Conversational AI Tool Revenue

3.4 Global Conversational AI Tool Market Concentration Ratio

3.4.1 Global Conversational AI Tool Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Tool Revenue in 2022

3.5 Conversational AI Tool Key Players Head office and Area Served

3.6 Key Players Conversational AI Tool Product Solution and Service

3.7 Date of Enter into Conversational AI Tool Market

3.8 Mergers & Acquisitions, Expansion Plans

4.1 Global Conversational AI Tool Historic Market Size by Type (2018-2023)

4.2 Global Conversational AI Tool Forecasted Market Size by Type (2024-2029)

5.1 Global Conversational AI Tool Historic Market Size by Application (2018-2023)

5.2 Global Conversational AI Tool Forecasted Market Size by Application (2024-2029)

6.1 North America Conversational AI Tool Market Size (2018-2029)

6.2 North America Conversational AI Tool Market Growth Rate by Country: 2018 VS 2022 VS 2029

6.3 North America Conversational AI Tool Market Size by Country (2018-2023)

6.4 North America Conversational AI Tool Market Size by Country (2024-2029)

6.5 United States

6.6 Canada

7.1 Europe Conversational AI Tool Market Size (2018-2029)

7.2 Europe Conversational AI Tool Market Growth Rate by Country: 2018 VS 2022 VS 2029

7.3 Europe Conversational AI Tool Market Size by Country (2018-2023)

7.4 Europe Conversational AI Tool Market Size by Country (2024-2029)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8.1 Asia-Pacific Conversational AI Tool Market Size (2018-2029)

8.2 Asia-Pacific Conversational AI Tool Market Growth Rate by Region: 2018 VS 2022 VS 2029

8.3 Asia-Pacific Conversational AI Tool Market Size by Region (2018-2023)

8.4 Asia-Pacific Conversational AI Tool Market Size by Region (2024-2029)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9.1 Latin America Conversational AI Tool Market Size (2018-2029)

9.2 Latin America Conversational AI Tool Market Growth Rate by Country: 2018 VS 2022 VS 2029

9.3 Latin America Conversational AI Tool Market Size by Country (2018-2023)

9.4 Latin America Conversational AI Tool Market Size by Country (2024-2029)

9.5 Mexico

9.6 Brazil

10.1 Middle East & Africa Conversational AI Tool Market Size (2018-2029)

10.2 Middle East & Africa Conversational AI Tool Market Growth Rate by Country: 2018 VS 2022 VS 2029

10.3 Middle East & Africa Conversational AI Tool Market Size by Country (2018-2023)

10.4 Middle East & Africa Conversational AI Tool Market Size by Country (2024-2029)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11.1 Amazon Lex

11.1.1 Amazon Lex Company Detail

11.1.2 Amazon Lex Business Overview

11.1.3 Amazon Lex Conversational AI Tool Introduction

11.1.4 Amazon Lex Revenue in Conversational AI Tool Business (2018-2023)

11.1.5 Amazon Lex Recent Development

11.2 MobileMonkey

11.2.1 MobileMonkey Company Detail

11.2.2 MobileMonkey Business Overview

11.2.3 MobileMonkey Conversational AI Tool Introduction

11.2.4 MobileMonkey Revenue in Conversational AI Tool Business (2018-2023)

11.2.5 MobileMonkey Recent Development

11.3 Landbot.io

11.3.1 Landbot.io Company Detail

11.3.2 Landbot.io Business Overview

11.3.3 Landbot.io Conversational AI Tool Introduction

11.3.4 Landbot.io Revenue in Conversational AI Tool Business (2018-2023)

11.3.5 Landbot.io Recent Development

11.4 Cognigy

11.4.1 Cognigy Company Detail

11.4.2 Cognigy Business Overview

11.4.3 Cognigy Conversational AI Tool Introduction

11.4.4 Cognigy Revenue in Conversational AI Tool Business (2018-2023)

11.4.5 Cognigy Recent Development

11.5 Ideta

11.5.1 Ideta Company Detail

11.5.2 Ideta Business Overview

11.5.3 Ideta Conversational AI Tool Introduction

11.5.4 Ideta Revenue in Conversational AI Tool Business (2018-2023)

11.5.5 Ideta Recent Development

11.6 Acquire

11.6.1 Acquire Company Detail

11.6.2 Acquire Business Overview

11.6.3 Acquire Conversational AI Tool Introduction

11.6.4 Acquire Revenue in Conversational AI Tool Business (2018-2023)

11.6.5 Acquire Recent Development

11.7 Feedyou

11.7.1 Feedyou Company Detail

11.7.2 Feedyou Business Overview

11.7.3 Feedyou Conversational AI Tool Introduction

11.7.4 Feedyou Revenue in Conversational AI Tool Business (2018-2023)

11.7.5 Feedyou Recent Development

11.8 Sparkcentral

11.8.1 Sparkcentral Company Detail

11.8.2 Sparkcentral Business Overview

11.8.3 Sparkcentral Conversational AI Tool Introduction

11.8.4 Sparkcentral Revenue in Conversational AI Tool Business (2018-2023)

11.8.5 Sparkcentral Recent Development

11.9 Intercom

11.9.1 Intercom Company Detail

11.9.2 Intercom Business Overview

11.9.3 Intercom Conversational AI Tool Introduction

11.9.4 Intercom Revenue in Conversational AI Tool Business (2018-2023)

11.9.5 Intercom Recent Development

11.10 Drift

11.10.1 Drift Company Detail

11.10.2 Drift Business Overview

11.10.3 Drift Conversational AI Tool Introduction

11.10.4 Drift Revenue in Conversational AI Tool Business (2018-2023)

11.10.5 Drift Recent Development

11.11 Infobip

11.11.1 Infobip Company Detail

11.11.2 Infobip Business Overview

11.11.3 Infobip Conversational AI Tool Introduction

11.11.4 Infobip Revenue in Conversational AI Tool Business (2018-2023)

11.11.5 Infobip Recent Development

11.12 Appy Pie Chatbot

11.12.1 Appy Pie Chatbot Company Detail

11.12.2 Appy Pie Chatbot Business Overview

11.12.3 Appy Pie Chatbot Conversational AI Tool Introduction

11.12.4 Appy Pie Chatbot Revenue in Conversational AI Tool Business (2018-2023)

11.12.5 Appy Pie Chatbot Recent Development

11.13 Mindsay

11.13.1 Mindsay Company Detail

11.13.2 Mindsay Business Overview

11.13.3 Mindsay Conversational AI Tool Introduction

11.13.4 Mindsay Revenue in Conversational AI Tool Business (2018-2023)

11.13.5 Mindsay Recent Development

11.14 ProProfs ChatBot

11.14.1 ProProfs ChatBot Company Detail

11.14.2 ProProfs ChatBot Business Overview

11.14.3 ProProfs ChatBot Conversational AI Tool Introduction

11.14.4 ProProfs ChatBot Revenue in Conversational AI Tool Business (2018-2023)

11.14.5 ProProfs ChatBot Recent Development

11.15 Salesforce Einstein

11.15.1 Salesforce Einstein Company Detail

11.15.2 Salesforce Einstein Business Overview

11.15.3 Salesforce Einstein Conversational AI Tool Introduction

11.15.4 Salesforce Einstein Revenue in Conversational AI Tool Business (2018-2023)

11.15.5 Salesforce Einstein Recent Development

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

    Table 1. Global Conversational AI Tool Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029

    Table 2. Key Players of Cloud-based

    Table 3. Key Players of On-premises

    Table 4. Global Conversational AI Tool Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029

    Table 5. Global Conversational AI Tool Market Size by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 6. Global Conversational AI Tool Market Size by Region (2018-2023) & (US$ Million)

    Table 7. Global Conversational AI Tool Market Share by Region (2018-2023)

    Table 8. Global Conversational AI Tool Forecasted Market Size by Region (2024-2029) & (US$ Million)

    Table 9. Global Conversational AI Tool Market Share by Region (2024-2029)

    Table 10. Conversational AI Tool Market Trends

    Table 11. Conversational AI Tool Market Drivers

    Table 12. Conversational AI Tool Market Challenges

    Table 13. Conversational AI Tool Market Restraints

    Table 14. Global Conversational AI Tool Revenue by Players (2018-2023) & (US$ Million)

    Table 15. Global Conversational AI Tool Market Share by Players (2018-2023)

    Table 16. Global Top Conversational AI Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Tool as of 2022)

    Table 17. Ranking of Global Top Conversational AI Tool Companies by Revenue (US$ Million) in 2022

    Table 18. Global 5 Largest Players Market Share by Conversational AI Tool Revenue (CR5 and HHI) & (2018-2023)

    Table 19. Key Players Headquarters and Area Served

    Table 20. Key Players Conversational AI Tool Product Solution and Service

    Table 21. Date of Enter into Conversational AI Tool Market

    Table 22. Mergers & Acquisitions, Expansion Plans

    Table 23. Global Conversational AI Tool Market Size by Type (2018-2023) & (US$ Million)

    Table 24. Global Conversational AI Tool Revenue Market Share by Type (2018-2023)

    Table 25. Global Conversational AI Tool Forecasted Market Size by Type (2024-2029) & (US$ Million)

    Table 26. Global Conversational AI Tool Revenue Market Share by Type (2024-2029)

    Table 27. Global Conversational AI Tool Market Size by Application (2018-2023) & (US$ Million)

    Table 28. Global Conversational AI Tool Revenue Market Share by Application (2018-2023)

    Table 29. Global Conversational AI Tool Forecasted Market Size by Application (2024-2029) & (US$ Million)

    Table 30. Global Conversational AI Tool Revenue Market Share by Application (2024-2029)

    Table 31. North America Conversational AI Tool Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 32. North America Conversational AI Tool Market Size by Country (2018-2023) & (US$ Million)

    Table 33. North America Conversational AI Tool Market Size by Country (2024-2029) & (US$ Million)

    Table 34. Europe Conversational AI Tool Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 35. Europe Conversational AI Tool Market Size by Country (2018-2023) & (US$ Million)

    Table 36. Europe Conversational AI Tool Market Size by Country (2024-2029) & (US$ Million)

    Table 37. Asia-Pacific Conversational AI Tool Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 38. Asia-Pacific Conversational AI Tool Market Size by Region (2018-2023) & (US$ Million)

    Table 39. Asia-Pacific Conversational AI Tool Market Size by Region (2024-2029) & (US$ Million)

    Table 40. Latin America Conversational AI Tool Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 41. Latin America Conversational AI Tool Market Size by Country (2018-2023) & (US$ Million)

    Table 42. Latin America Conversational AI Tool Market Size by Country (2024-2029) & (US$ Million)

    Table 43. Middle East & Africa Conversational AI Tool Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 44. Middle East & Africa Conversational AI Tool Market Size by Country (2018-2023) & (US$ Million)

    Table 45. Middle East & Africa Conversational AI Tool Market Size by Country (2024-2029) & (US$ Million)

    Table 46. Amazon Lex Company Detail

    Table 47. Amazon Lex Business Overview

    Table 48. Amazon Lex Conversational AI Tool Product

    Table 49. Amazon Lex Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 50. Amazon Lex Recent Development

    Table 51. MobileMonkey Company Detail

    Table 52. MobileMonkey Business Overview

    Table 53. MobileMonkey Conversational AI Tool Product

    Table 54. MobileMonkey Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 55. MobileMonkey Recent Development

    Table 56. Landbot.io Company Detail

    Table 57. Landbot.io Business Overview

    Table 58. Landbot.io Conversational AI Tool Product

    Table 59. Landbot.io Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 60. Landbot.io Recent Development

    Table 61. Cognigy Company Detail

    Table 62. Cognigy Business Overview

    Table 63. Cognigy Conversational AI Tool Product

    Table 64. Cognigy Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 65. Cognigy Recent Development

    Table 66. Ideta Company Detail

    Table 67. Ideta Business Overview

    Table 68. Ideta Conversational AI Tool Product

    Table 69. Ideta Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 70. Ideta Recent Development

    Table 71. Acquire Company Detail

    Table 72. Acquire Business Overview

    Table 73. Acquire Conversational AI Tool Product

    Table 74. Acquire Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 75. Acquire Recent Development

    Table 76. Feedyou Company Detail

    Table 77. Feedyou Business Overview

    Table 78. Feedyou Conversational AI Tool Product

    Table 79. Feedyou Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 80. Feedyou Recent Development

    Table 81. Sparkcentral Company Detail

    Table 82. Sparkcentral Business Overview

    Table 83. Sparkcentral Conversational AI Tool Product

    Table 84. Sparkcentral Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 85. Sparkcentral Recent Development

    Table 86. Intercom Company Detail

    Table 87. Intercom Business Overview

    Table 88. Intercom Conversational AI Tool Product

    Table 89. Intercom Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 90. Intercom Recent Development

    Table 91. Drift Company Detail

    Table 92. Drift Business Overview

    Table 93. Drift Conversational AI Tool Product

    Table 94. Drift Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 95. Drift Recent Development

    Table 96. Infobip Company Detail

    Table 97. Infobip Business Overview

    Table 98. Infobip Conversational AI Tool Product

    Table 99. Infobip Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 100. Infobip Recent Development

    Table 101. Appy Pie Chatbot Company Detail

    Table 102. Appy Pie Chatbot Business Overview

    Table 103. Appy Pie Chatbot Conversational AI Tool Product

    Table 104. Appy Pie Chatbot Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 105. Appy Pie Chatbot Recent Development

    Table 106. Mindsay Company Detail

    Table 107. Mindsay Business Overview

    Table 108. Mindsay Conversational AI Tool Product

    Table 109. Mindsay Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 110. Mindsay Recent Development

    Table 111. ProProfs ChatBot Company Detail

    Table 112. ProProfs ChatBot Business Overview

    Table 113. ProProfs ChatBot Conversational AI Tool Product

    Table 114. ProProfs ChatBot Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 115. ProProfs ChatBot Recent Development

    Table 116. Salesforce Einstein Company Detail

    Table 117. Salesforce Einstein Business Overview

    Table 118. Salesforce Einstein Conversational AI Tool Product

    Table 119. Salesforce Einstein Revenue in Conversational AI Tool Business (2018-2023) & (US$ Million)

    Table 120. Salesforce Einstein Recent Development

    Table 121. Research Programs/Design for This Report

    Table 122. Key Data Information from Secondary Sources

    Table 123. Key Data Information from Primary Sources

List of Figures

    Figure 1. Global Conversational AI Tool Market Size Comparison by Type (2023-2029) & (US$ Million)

    Figure 2. Global Conversational AI Tool Market Share by Type: 2022 VS 2029

    Figure 3. Cloud-based Features

    Figure 4. On-premises Features

    Figure 5. Global Conversational AI Tool Market Size Comparison by Application (2023-2029) & (US$ Million)

    Figure 6. Global Conversational AI Tool Market Share by Application: 2022 VS 2029

    Figure 7. SMEs Case Studies

    Figure 8. Large Enterprises Case Studies

    Figure 9. Conversational AI Tool Report Years Considered

    Figure 10. Global Conversational AI Tool Market Size (US$ Million), Year-over-Year: 2018-2029

    Figure 11. Global Conversational AI Tool Market Size, (US$ Million), 2018 VS 2022 VS 2029

    Figure 12. Global Conversational AI Tool Market Share by Region: 2022 VS 2029

    Figure 13. Global Conversational AI Tool Market Share by Players in 2022

    Figure 14. Global Top Conversational AI Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Tool as of 2022)

    Figure 15. The Top 10 and 5 Players Market Share by Conversational AI Tool Revenue in 2022

    Figure 16. North America Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 17. North America Conversational AI Tool Market Share by Country (2018-2029)

    Figure 18. United States Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 19. Canada Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 20. Europe Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 21. Europe Conversational AI Tool Market Share by Country (2018-2029)

    Figure 22. Germany Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 23. France Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 24. U.K. Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 25. Italy Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 26. Russia Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 27. Nordic Countries Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 28. Asia-Pacific Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 29. Asia-Pacific Conversational AI Tool Market Share by Region (2018-2029)

    Figure 30. China Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 31. Japan Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 32. South Korea Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 33. Southeast Asia Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 34. India Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 35. Australia Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 36. Latin America Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 37. Latin America Conversational AI Tool Market Share by Country (2018-2029)

    Figure 38. Mexico Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 39. Brazil Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 40. Middle East & Africa Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 41. Middle East & Africa Conversational AI Tool Market Share by Country (2018-2029)

    Figure 42. Turkey Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 43. Saudi Arabia Conversational AI Tool Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 44. Amazon Lex Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 45. MobileMonkey Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 46. Landbot.io Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 47. Cognigy Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 48. Ideta Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 49. Acquire Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 50. Feedyou Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 51. Sparkcentral Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 52. Intercom Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 53. Drift Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 54. Infobip Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 55. Appy Pie Chatbot Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 56. Mindsay Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 57. ProProfs ChatBot Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 58. Salesforce Einstein Revenue Growth Rate in Conversational AI Tool Business (2018-2023)

    Figure 59. Bottom-up and Top-down Approaches for This Report

    Figure 60. Data Triangulation

    Figure 61. Key Executives Interviewed