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Global Conversational AI Tool Market Research Report 2025
Published Date: June 2025
|
Report Code: QYRE-Auto-3S15361
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Global Conversational AI Tool Market Research Report 2023
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Global Conversational AI Tool Market Research Report 2025

Code: QYRE-Auto-3S15361
Report
June 2025
Pages:106
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Amazon Lex
Landbot.io
Cognigy
Acquire
Intercom
Infobip
Ideta
Feedyou
ProProfs ChatBot
IBM watsonx Assistant
Yellow.ai
Aisera
Amelia
Boost.ai
Tars Technologies
Avaamo
Oracle
Microsoft
Google Cloud
OpenAI
Flow XO
SalesLoft
Salesforce
Customers.ai

Conversational AI Tool Market Size

The global market for Conversational AI Tool was valued at US$ 13607 million in the year 2024 and is projected to reach a revised size of US$ 71314 million by 2031, growing at a CAGR of 26.7% during the forecast period.

Conversational AI Tool Market

Conversational AI Tool Market

Conversational AI tools are software technologies that enable machines to simulate human-like conversations with users, typically through text or voice interactions. These tools leverage artificial intelligence, natural language processing (NLP), and machine learning to understand, process, and respond to user inputs in a coherent and relevant manner. Conversational AI tool powers applications like virtual assistants and chatbots, providing users with automated, yet seemingly human-like, interactions. These technologies see diverse applications across industries, from customer service bots in retail to streamlining reservation systems in travel, and even providing round-the-clock support in technology services.
China and the United States are two leaders in AI industry. On the AI 100 list (2022) released by CB Insights, the number of companies in the United States ranks first, with more than 70 companies, followed by the United Kingdom, with 8 companies on the list. China and Canada both holds 5 companies on the list. According to data from the China Academy of Information and Communications Technology, the scale of China's core artificial intelligence industry reached ¥508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%. However, the Global Artificial Intelligence Innovation Index Report 2021 released by the China Institute of Scientific and Technological Information shows that the overall strength of the United States is still far ahead. The number of artificial intelligence companies in the United States is about 4,670, while China has only 880. China's data center is less than 1/121 of that of the United States.
This report aims to provide a comprehensive presentation of the global market for Conversational AI Tool, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Tool.
The Conversational AI Tool market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Conversational AI Tool market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational AI Tool companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Conversational AI Tool Market Report

Report Metric Details
Report Name Conversational AI Tool Market
Accounted market size in year US$ 13607 million
Forecasted market size in 2031 US$ 71314 million
CAGR 26.7%
Base Year year
Forecasted years 2025 - 2031
Segment by Type
Segment by Application
  • Customer Service & Support
  • Sales & Marketing
  • Healthcare
  • Education
  • Enterprise & Internal Operations
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company IBM Watsonx Assistant, Amazon Lex, Yellow.ai, Cognigy, Aisera, Amelia, Boost.ai, Tars Technologies, Avaamo, Oracle, Microsoft, Google Cloud, OpenAI, Flow XO, Customers.ai, Landbot.io, Ideta, Acquire, Feedyou, Intercom, Salesloft, Infobip, ProProfs ChatBot, Salesforce
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Conversational AI Tool company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Conversational AI Tool Market growing?

Ans: The Conversational AI Tool Market witnessing a CAGR of 26.7% during the forecast period 2025-2031.

What is the Conversational AI Tool Market size in 2031?

Ans: The Conversational AI Tool Market size in 2031 will be US$ 71314 million.

What is the Conversational AI Tool Market share by region?

Ans: According to data from the China Academy of Information and Communications Technology, the scale of China's core artificial intelligence industry reached ¥508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%.

Who are the main players in the Conversational AI Tool Market report?

Ans: The main players in the Conversational AI Tool Market are IBM Watsonx Assistant, Amazon Lex, Yellow.ai, Cognigy, Aisera, Amelia, Boost.ai, Tars Technologies, Avaamo, Oracle, Microsoft, Google Cloud, OpenAI, Flow XO, Customers.ai, Landbot.io, Ideta, Acquire, Feedyou, Intercom, Salesloft, Infobip, ProProfs ChatBot, Salesforce

What are the Application segmentation covered in the Conversational AI Tool Market report?

Ans: The Applications covered in the Conversational AI Tool Market report are Customer Service & Support, Sales & Marketing, Healthcare, Education, Enterprise & Internal Operations

What are the Type segmentation covered in the Conversational AI Tool Market report?

Ans: The Types covered in the Conversational AI Tool Market report are Text-Based Conversational AI, Voice-Based Conversational AI, Multimodal Conversational AI

Recommended Reports

Conversational AI Platforms

AI Chatbots & Tools

AI Productivity Tools

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI Tool Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Text-Based Conversational AI
1.2.3 Voice-Based Conversational AI
1.2.4 Multimodal Conversational AI
1.3 Market by Application
1.3.1 Global Conversational AI Tool Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Customer Service & Support
1.3.3 Sales & Marketing
1.3.4 Healthcare
1.3.5 Education
1.3.6 Enterprise & Internal Operations
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI Tool Market Perspective (2020-2031)
2.2 Global Conversational AI Tool Growth Trends by Region
2.2.1 Global Conversational AI Tool Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Conversational AI Tool Historic Market Size by Region (2020-2025)
2.2.3 Conversational AI Tool Forecasted Market Size by Region (2026-2031)
2.3 Conversational AI Tool Market Dynamics
2.3.1 Conversational AI Tool Industry Trends
2.3.2 Conversational AI Tool Market Drivers
2.3.3 Conversational AI Tool Market Challenges
2.3.4 Conversational AI Tool Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational AI Tool Players by Revenue
3.1.1 Global Top Conversational AI Tool Players by Revenue (2020-2025)
3.1.2 Global Conversational AI Tool Revenue Market Share by Players (2020-2025)
3.2 Global Top Conversational AI Tool Players by Company Type and Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Conversational AI Tool Revenue
3.4 Global Conversational AI Tool Market Concentration Ratio
3.4.1 Global Conversational AI Tool Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Tool Revenue in 2024
3.5 Global Key Players of Conversational AI Tool Head office and Area Served
3.6 Global Key Players of Conversational AI Tool, Product and Application
3.7 Global Key Players of Conversational AI Tool, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Tool Breakdown Data by Type
4.1 Global Conversational AI Tool Historic Market Size by Type (2020-2025)
4.2 Global Conversational AI Tool Forecasted Market Size by Type (2026-2031)
5 Conversational AI Tool Breakdown Data by Application
5.1 Global Conversational AI Tool Historic Market Size by Application (2020-2025)
5.2 Global Conversational AI Tool Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Conversational AI Tool Market Size (2020-2031)
6.2 North America Conversational AI Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Conversational AI Tool Market Size by Country (2020-2025)
6.4 North America Conversational AI Tool Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational AI Tool Market Size (2020-2031)
7.2 Europe Conversational AI Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Conversational AI Tool Market Size by Country (2020-2025)
7.4 Europe Conversational AI Tool Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Ireland
8 Asia-Pacific
8.1 Asia-Pacific Conversational AI Tool Market Size (2020-2031)
8.2 Asia-Pacific Conversational AI Tool Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Conversational AI Tool Market Size by Region (2020-2025)
8.4 Asia-Pacific Conversational AI Tool Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia & New Zealand
9 Latin America
9.1 Latin America Conversational AI Tool Market Size (2020-2031)
9.2 Latin America Conversational AI Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Conversational AI Tool Market Size by Country (2020-2025)
9.4 Latin America Conversational AI Tool Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational AI Tool Market Size (2020-2031)
10.2 Middle East & Africa Conversational AI Tool Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Conversational AI Tool Market Size by Country (2020-2025)
10.4 Middle East & Africa Conversational AI Tool Market Size by Country (2026-2031)
10.5 Israel
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 IBM Watsonx Assistant
11.1.1 IBM Watsonx Assistant Company Details
11.1.2 IBM Watsonx Assistant Business Overview
11.1.3 IBM Watsonx Assistant Conversational AI Tool Introduction
11.1.4 IBM Watsonx Assistant Revenue in Conversational AI Tool Business (2020-2025)
11.1.5 IBM Watsonx Assistant Recent Development
11.2 Amazon Lex
11.2.1 Amazon Lex Company Details
11.2.2 Amazon Lex Business Overview
11.2.3 Amazon Lex Conversational AI Tool Introduction
11.2.4 Amazon Lex Revenue in Conversational AI Tool Business (2020-2025)
11.2.5 Amazon Lex Recent Development
11.3 Yellow.ai
11.3.1 Yellow.ai Company Details
11.3.2 Yellow.ai Business Overview
11.3.3 Yellow.ai Conversational AI Tool Introduction
11.3.4 Yellow.ai Revenue in Conversational AI Tool Business (2020-2025)
11.3.5 Yellow.ai Recent Development
11.4 Cognigy
11.4.1 Cognigy Company Details
11.4.2 Cognigy Business Overview
11.4.3 Cognigy Conversational AI Tool Introduction
11.4.4 Cognigy Revenue in Conversational AI Tool Business (2020-2025)
11.4.5 Cognigy Recent Development
11.5 Aisera
11.5.1 Aisera Company Details
11.5.2 Aisera Business Overview
11.5.3 Aisera Conversational AI Tool Introduction
11.5.4 Aisera Revenue in Conversational AI Tool Business (2020-2025)
11.5.5 Aisera Recent Development
11.6 Amelia
11.6.1 Amelia Company Details
11.6.2 Amelia Business Overview
11.6.3 Amelia Conversational AI Tool Introduction
11.6.4 Amelia Revenue in Conversational AI Tool Business (2020-2025)
11.6.5 Amelia Recent Development
11.7 Boost.ai
11.7.1 Boost.ai Company Details
11.7.2 Boost.ai Business Overview
11.7.3 Boost.ai Conversational AI Tool Introduction
11.7.4 Boost.ai Revenue in Conversational AI Tool Business (2020-2025)
11.7.5 Boost.ai Recent Development
11.8 Tars Technologies
11.8.1 Tars Technologies Company Details
11.8.2 Tars Technologies Business Overview
11.8.3 Tars Technologies Conversational AI Tool Introduction
11.8.4 Tars Technologies Revenue in Conversational AI Tool Business (2020-2025)
11.8.5 Tars Technologies Recent Development
11.9 Avaamo
11.9.1 Avaamo Company Details
11.9.2 Avaamo Business Overview
11.9.3 Avaamo Conversational AI Tool Introduction
11.9.4 Avaamo Revenue in Conversational AI Tool Business (2020-2025)
11.9.5 Avaamo Recent Development
11.10 Oracle
11.10.1 Oracle Company Details
11.10.2 Oracle Business Overview
11.10.3 Oracle Conversational AI Tool Introduction
11.10.4 Oracle Revenue in Conversational AI Tool Business (2020-2025)
11.10.5 Oracle Recent Development
11.11 Microsoft
11.11.1 Microsoft Company Details
11.11.2 Microsoft Business Overview
11.11.3 Microsoft Conversational AI Tool Introduction
11.11.4 Microsoft Revenue in Conversational AI Tool Business (2020-2025)
11.11.5 Microsoft Recent Development
11.12 Google Cloud
11.12.1 Google Cloud Company Details
11.12.2 Google Cloud Business Overview
11.12.3 Google Cloud Conversational AI Tool Introduction
11.12.4 Google Cloud Revenue in Conversational AI Tool Business (2020-2025)
11.12.5 Google Cloud Recent Development
11.13 OpenAI
11.13.1 OpenAI Company Details
11.13.2 OpenAI Business Overview
11.13.3 OpenAI Conversational AI Tool Introduction
11.13.4 OpenAI Revenue in Conversational AI Tool Business (2020-2025)
11.13.5 OpenAI Recent Development
11.14 Flow XO
11.14.1 Flow XO Company Details
11.14.2 Flow XO Business Overview
11.14.3 Flow XO Conversational AI Tool Introduction
11.14.4 Flow XO Revenue in Conversational AI Tool Business (2020-2025)
11.14.5 Flow XO Recent Development
11.15 Customers.ai
11.15.1 Customers.ai Company Details
11.15.2 Customers.ai Business Overview
11.15.3 Customers.ai Conversational AI Tool Introduction
11.15.4 Customers.ai Revenue in Conversational AI Tool Business (2020-2025)
11.15.5 Customers.ai Recent Development
11.16 Landbot.io
11.16.1 Landbot.io Company Details
11.16.2 Landbot.io Business Overview
11.16.3 Landbot.io Conversational AI Tool Introduction
11.16.4 Landbot.io Revenue in Conversational AI Tool Business (2020-2025)
11.16.5 Landbot.io Recent Development
11.17 Ideta
11.17.1 Ideta Company Details
11.17.2 Ideta Business Overview
11.17.3 Ideta Conversational AI Tool Introduction
11.17.4 Ideta Revenue in Conversational AI Tool Business (2020-2025)
11.17.5 Ideta Recent Development
11.18 Acquire
11.18.1 Acquire Company Details
11.18.2 Acquire Business Overview
11.18.3 Acquire Conversational AI Tool Introduction
11.18.4 Acquire Revenue in Conversational AI Tool Business (2020-2025)
11.18.5 Acquire Recent Development
11.19 Feedyou
11.19.1 Feedyou Company Details
11.19.2 Feedyou Business Overview
11.19.3 Feedyou Conversational AI Tool Introduction
11.19.4 Feedyou Revenue in Conversational AI Tool Business (2020-2025)
11.19.5 Feedyou Recent Development
11.20 Intercom
11.20.1 Intercom Company Details
11.20.2 Intercom Business Overview
11.20.3 Intercom Conversational AI Tool Introduction
11.20.4 Intercom Revenue in Conversational AI Tool Business (2020-2025)
11.20.5 Intercom Recent Development
11.21 Salesloft
11.21.1 Salesloft Company Details
11.21.2 Salesloft Business Overview
11.21.3 Salesloft Conversational AI Tool Introduction
11.21.4 Salesloft Revenue in Conversational AI Tool Business (2020-2025)
11.21.5 Salesloft Recent Development
11.22 Infobip
11.22.1 Infobip Company Details
11.22.2 Infobip Business Overview
11.22.3 Infobip Conversational AI Tool Introduction
11.22.4 Infobip Revenue in Conversational AI Tool Business (2020-2025)
11.22.5 Infobip Recent Development
11.23 ProProfs ChatBot
11.23.1 ProProfs ChatBot Company Details
11.23.2 ProProfs ChatBot Business Overview
11.23.3 ProProfs ChatBot Conversational AI Tool Introduction
11.23.4 ProProfs ChatBot Revenue in Conversational AI Tool Business (2020-2025)
11.23.5 ProProfs ChatBot Recent Development
11.24 Salesforce
11.24.1 Salesforce Company Details
11.24.2 Salesforce Business Overview
11.24.3 Salesforce Conversational AI Tool Introduction
11.24.4 Salesforce Revenue in Conversational AI Tool Business (2020-2025)
11.24.5 Salesforce Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Amazon Lex
Landbot.io
Cognigy
Acquire
Intercom
Infobip
Ideta
Feedyou
ProProfs ChatBot
IBM watsonx Assistant
Yellow.ai
Aisera
Amelia
Boost.ai
Tars Technologies
Avaamo
Oracle
Microsoft
Google Cloud
OpenAI
Flow XO
SalesLoft
Salesforce
Customers.ai
List of Tables
 Table 1. Global Conversational AI Tool Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Text-Based Conversational AI
 Table 3. Key Players of Voice-Based Conversational AI
 Table 4. Key Players of Multimodal Conversational AI
 Table 5. Global Conversational AI Tool Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global Conversational AI Tool Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 7. Global Conversational AI Tool Market Size by Region (2020-2025) & (US$ Million)
 Table 8. Global Conversational AI Tool Market Share by Region (2020-2025)
 Table 9. Global Conversational AI Tool Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 10. Global Conversational AI Tool Market Share by Region (2026-2031)
 Table 11. Conversational AI Tool Market Trends
 Table 12. Conversational AI Tool Market Drivers
 Table 13. Conversational AI Tool Market Challenges
 Table 14. Conversational AI Tool Market Restraints
 Table 15. Global Conversational AI Tool Revenue by Players (2020-2025) & (US$ Million)
 Table 16. Global Conversational AI Tool Market Share by Players (2020-2025)
 Table 17. Global Top Conversational AI Tool Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Tool as of 2024)
 Table 18. Ranking of Global Top Conversational AI Tool Companies by Revenue (US$ Million) in 2024
 Table 19. Global 5 Largest Players Market Share by Conversational AI Tool Revenue (CR5 and HHI) & (2020-2025)
 Table 20. Global Key Players of Conversational AI Tool, Headquarters and Area Served
 Table 21. Global Key Players of Conversational AI Tool, Product and Application
 Table 22. Global Key Players of Conversational AI Tool, Date of Enter into This Industry
 Table 23. Mergers & Acquisitions, Expansion Plans
 Table 24. Global Conversational AI Tool Market Size by Type (2020-2025) & (US$ Million)
 Table 25. Global Conversational AI Tool Revenue Market Share by Type (2020-2025)
 Table 26. Global Conversational AI Tool Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 27. Global Conversational AI Tool Revenue Market Share by Type (2026-2031)
 Table 28. Global Conversational AI Tool Market Size by Application (2020-2025) & (US$ Million)
 Table 29. Global Conversational AI Tool Revenue Market Share by Application (2020-2025)
 Table 30. Global Conversational AI Tool Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 31. Global Conversational AI Tool Revenue Market Share by Application (2026-2031)
 Table 32. North America Conversational AI Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 33. North America Conversational AI Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 34. North America Conversational AI Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 35. Europe Conversational AI Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 36. Europe Conversational AI Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 37. Europe Conversational AI Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 38. Asia-Pacific Conversational AI Tool Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 39. Asia-Pacific Conversational AI Tool Market Size by Region (2020-2025) & (US$ Million)
 Table 40. Asia-Pacific Conversational AI Tool Market Size by Region (2026-2031) & (US$ Million)
 Table 41. Latin America Conversational AI Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 42. Latin America Conversational AI Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 43. Latin America Conversational AI Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 44. Middle East & Africa Conversational AI Tool Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 45. Middle East & Africa Conversational AI Tool Market Size by Country (2020-2025) & (US$ Million)
 Table 46. Middle East & Africa Conversational AI Tool Market Size by Country (2026-2031) & (US$ Million)
 Table 47. IBM Watsonx Assistant Company Details
 Table 48. IBM Watsonx Assistant Business Overview
 Table 49. IBM Watsonx Assistant Conversational AI Tool Product
 Table 50. IBM Watsonx Assistant Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 51. IBM Watsonx Assistant Recent Development
 Table 52. Amazon Lex Company Details
 Table 53. Amazon Lex Business Overview
 Table 54. Amazon Lex Conversational AI Tool Product
 Table 55. Amazon Lex Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 56. Amazon Lex Recent Development
 Table 57. Yellow.ai Company Details
 Table 58. Yellow.ai Business Overview
 Table 59. Yellow.ai Conversational AI Tool Product
 Table 60. Yellow.ai Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 61. Yellow.ai Recent Development
 Table 62. Cognigy Company Details
 Table 63. Cognigy Business Overview
 Table 64. Cognigy Conversational AI Tool Product
 Table 65. Cognigy Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 66. Cognigy Recent Development
 Table 67. Aisera Company Details
 Table 68. Aisera Business Overview
 Table 69. Aisera Conversational AI Tool Product
 Table 70. Aisera Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 71. Aisera Recent Development
 Table 72. Amelia Company Details
 Table 73. Amelia Business Overview
 Table 74. Amelia Conversational AI Tool Product
 Table 75. Amelia Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 76. Amelia Recent Development
 Table 77. Boost.ai Company Details
 Table 78. Boost.ai Business Overview
 Table 79. Boost.ai Conversational AI Tool Product
 Table 80. Boost.ai Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 81. Boost.ai Recent Development
 Table 82. Tars Technologies Company Details
 Table 83. Tars Technologies Business Overview
 Table 84. Tars Technologies Conversational AI Tool Product
 Table 85. Tars Technologies Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 86. Tars Technologies Recent Development
 Table 87. Avaamo Company Details
 Table 88. Avaamo Business Overview
 Table 89. Avaamo Conversational AI Tool Product
 Table 90. Avaamo Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 91. Avaamo Recent Development
 Table 92. Oracle Company Details
 Table 93. Oracle Business Overview
 Table 94. Oracle Conversational AI Tool Product
 Table 95. Oracle Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 96. Oracle Recent Development
 Table 97. Microsoft Company Details
 Table 98. Microsoft Business Overview
 Table 99. Microsoft Conversational AI Tool Product
 Table 100. Microsoft Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 101. Microsoft Recent Development
 Table 102. Google Cloud Company Details
 Table 103. Google Cloud Business Overview
 Table 104. Google Cloud Conversational AI Tool Product
 Table 105. Google Cloud Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 106. Google Cloud Recent Development
 Table 107. OpenAI Company Details
 Table 108. OpenAI Business Overview
 Table 109. OpenAI Conversational AI Tool Product
 Table 110. OpenAI Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 111. OpenAI Recent Development
 Table 112. Flow XO Company Details
 Table 113. Flow XO Business Overview
 Table 114. Flow XO Conversational AI Tool Product
 Table 115. Flow XO Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 116. Flow XO Recent Development
 Table 117. Customers.ai Company Details
 Table 118. Customers.ai Business Overview
 Table 119. Customers.ai Conversational AI Tool Product
 Table 120. Customers.ai Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 121. Customers.ai Recent Development
 Table 122. Landbot.io Company Details
 Table 123. Landbot.io Business Overview
 Table 124. Landbot.io Conversational AI Tool Product
 Table 125. Landbot.io Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 126. Landbot.io Recent Development
 Table 127. Ideta Company Details
 Table 128. Ideta Business Overview
 Table 129. Ideta Conversational AI Tool Product
 Table 130. Ideta Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 131. Ideta Recent Development
 Table 132. Acquire Company Details
 Table 133. Acquire Business Overview
 Table 134. Acquire Conversational AI Tool Product
 Table 135. Acquire Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 136. Acquire Recent Development
 Table 137. Feedyou Company Details
 Table 138. Feedyou Business Overview
 Table 139. Feedyou Conversational AI Tool Product
 Table 140. Feedyou Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 141. Feedyou Recent Development
 Table 142. Intercom Company Details
 Table 143. Intercom Business Overview
 Table 144. Intercom Conversational AI Tool Product
 Table 145. Intercom Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 146. Intercom Recent Development
 Table 147. Salesloft Company Details
 Table 148. Salesloft Business Overview
 Table 149. Salesloft Conversational AI Tool Product
 Table 150. Salesloft Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 151. Salesloft Recent Development
 Table 152. Infobip Company Details
 Table 153. Infobip Business Overview
 Table 154. Infobip Conversational AI Tool Product
 Table 155. Infobip Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 156. Infobip Recent Development
 Table 157. ProProfs ChatBot Company Details
 Table 158. ProProfs ChatBot Business Overview
 Table 159. ProProfs ChatBot Conversational AI Tool Product
 Table 160. ProProfs ChatBot Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 161. ProProfs ChatBot Recent Development
 Table 162. Salesforce Company Details
 Table 163. Salesforce Business Overview
 Table 164. Salesforce Conversational AI Tool Product
 Table 165. Salesforce Revenue in Conversational AI Tool Business (2020-2025) & (US$ Million)
 Table 166. Salesforce Recent Development
 Table 167. Research Programs/Design for This Report
 Table 168. Key Data Information from Secondary Sources
 Table 169. Key Data Information from Primary Sources
 Table 170. Authors List of This Report


List of Figures
 Figure 1. Conversational AI Tool Picture
 Figure 2. Global Conversational AI Tool Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Conversational AI Tool Market Share by Type: 2024 VS 2031
 Figure 4. Text-Based Conversational AI Features
 Figure 5. Voice-Based Conversational AI Features
 Figure 6. Multimodal Conversational AI Features
 Figure 7. Global Conversational AI Tool Market Size by Application (2020-2031) & (US$ Million)
 Figure 8. Global Conversational AI Tool Market Share by Application: 2024 VS 2031
 Figure 9. Customer Service & Support Case Studies
 Figure 10. Sales & Marketing Case Studies
 Figure 11. Healthcare Case Studies
 Figure 12. Education Case Studies
 Figure 13. Enterprise & Internal Operations Case Studies
 Figure 14. Conversational AI Tool Report Years Considered
 Figure 15. Global Conversational AI Tool Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 16. Global Conversational AI Tool Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 17. Global Conversational AI Tool Market Share by Region: 2024 VS 2031
 Figure 18. Global Conversational AI Tool Market Share by Players in 2024
 Figure 19. Global Conversational AI Tool Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
 Figure 20. The Top 10 and 5 Players Market Share by Conversational AI Tool Revenue in 2024
 Figure 21. North America Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. North America Conversational AI Tool Market Share by Country (2020-2031)
 Figure 23. United States Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. Canada Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. Europe Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Europe Conversational AI Tool Market Share by Country (2020-2031)
 Figure 27. Germany Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. France Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. U.K. Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Italy Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 31. Russia Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Ireland Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. Asia-Pacific Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Asia-Pacific Conversational AI Tool Market Share by Region (2020-2031)
 Figure 35. China Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Japan Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. South Korea Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Southeast Asia Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 39. India Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Australia & New Zealand Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Latin America Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Latin America Conversational AI Tool Market Share by Country (2020-2031)
 Figure 43. Mexico Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Brazil Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. Middle East & Africa Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Middle East & Africa Conversational AI Tool Market Share by Country (2020-2031)
 Figure 47. Israel Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 48. Saudi Arabia Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 49. UAE Conversational AI Tool Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 50. IBM Watsonx Assistant Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 51. Amazon Lex Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 52. Yellow.ai Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 53. Cognigy Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 54. Aisera Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 55. Amelia Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 56. Boost.ai Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 57. Tars Technologies Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 58. Avaamo Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 59. Oracle Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 60. Microsoft Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 61. Google Cloud Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 62. OpenAI Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 63. Flow XO Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 64. Customers.ai Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 65. Landbot.io Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 66. Ideta Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 67. Acquire Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 68. Feedyou Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 69. Intercom Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 70. Salesloft Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 71. Infobip Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 72. ProProfs ChatBot Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 73. Salesforce Revenue Growth Rate in Conversational AI Tool Business (2020-2025)
 Figure 74. Bottom-up and Top-down Approaches for This Report
 Figure 75. Data Triangulation
 Figure 76. Key Executives Interviewed
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