0
U.S. (TOLL FREE)
+1 (315) 215-3225
Automative

0
U.S. (TOLL FREE)
+1 (315) 215-3225
Global IT Support Services Market Research Report 2025
Published Date: September 2025
|
Report Code: QYRE-Auto-5G10200
Home | Market Reports | Computers & Electronics| Enterprise Technology
Global IT Support Services Market Insights Forecast to 2028
BUY CHAPTERS

Global IT Support Services Market Research Report 2025

Code: QYRE-Auto-5G10200
Report
September 2025
Pages:64
QYResearch
Buy Now with 15% Discount
DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES

IT Support Services Market

The global market for IT Support Services was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
IT services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes. The IT services market can be segmented by the type of skills that are employed to deliver the service.
IT support services is a sub-category of IT services and involves optimization of IT-related operational activities of organizations via proactive monitoring, maintenance, protection, and provisioning of IT tools and applications.
This report aims to provide a comprehensive presentation of the global market for IT Support Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding IT Support Services.
The IT Support Services market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global IT Support Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the IT Support Services companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of IT Support Services Market Report

Report Metric Details
Report Name IT Support Services Market
Segment by Type
  • Proactive Monitoring
  • Maintenance
  • Technical Training
  • System Installation
Segment by Application
  • SMEs
  • Large Enterprise
  • Government Organizations
  • Military
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Microsoft, IBM, Dell, Oracle, BT Global
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of IT Support Services company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the IT Support Services Market report?

Ans: The main players in the IT Support Services Market are Microsoft, IBM, Dell, Oracle, BT Global

What are the Application segmentation covered in the IT Support Services Market report?

Ans: The Applications covered in the IT Support Services Market report are SMEs, Large Enterprise, Government Organizations, Military

What are the Type segmentation covered in the IT Support Services Market report?

Ans: The Types covered in the IT Support Services Market report are Proactive Monitoring, Maintenance, Technical Training, System Installation

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global IT Support Services Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Proactive Monitoring
1.2.3 Maintenance
1.2.4 Technical Training
1.2.5 System Installation
1.3 Market by Application
1.3.1 Global IT Support Services Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 SMEs
1.3.3 Large Enterprise
1.3.4 Government Organizations
1.3.5 Military
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global IT Support Services Market Perspective (2020-2031)
2.2 Global IT Support Services Growth Trends by Region
2.2.1 Global IT Support Services Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 IT Support Services Historic Market Size by Region (2020-2025)
2.2.3 IT Support Services Forecasted Market Size by Region (2026-2031)
2.3 IT Support Services Market Dynamics
2.3.1 IT Support Services Industry Trends
2.3.2 IT Support Services Market Drivers
2.3.3 IT Support Services Market Challenges
2.3.4 IT Support Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top IT Support Services Players by Revenue
3.1.1 Global Top IT Support Services Players by Revenue (2020-2025)
3.1.2 Global IT Support Services Revenue Market Share by Players (2020-2025)
3.2 Global IT Support Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by IT Support Services Revenue
3.4 Global IT Support Services Market Concentration Ratio
3.4.1 Global IT Support Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by IT Support Services Revenue in 2024
3.5 Global Key Players of IT Support Services Head office and Area Served
3.6 Global Key Players of IT Support Services, Product and Application
3.7 Global Key Players of IT Support Services, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 IT Support Services Breakdown Data by Type
4.1 Global IT Support Services Historic Market Size by Type (2020-2025)
4.2 Global IT Support Services Forecasted Market Size by Type (2026-2031)
5 IT Support Services Breakdown Data by Application
5.1 Global IT Support Services Historic Market Size by Application (2020-2025)
5.2 Global IT Support Services Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America IT Support Services Market Size (2020-2031)
6.2 North America IT Support Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America IT Support Services Market Size by Country (2020-2025)
6.4 North America IT Support Services Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe IT Support Services Market Size (2020-2031)
7.2 Europe IT Support Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe IT Support Services Market Size by Country (2020-2025)
7.4 Europe IT Support Services Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific IT Support Services Market Size (2020-2031)
8.2 Asia-Pacific IT Support Services Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific IT Support Services Market Size by Region (2020-2025)
8.4 Asia-Pacific IT Support Services Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America IT Support Services Market Size (2020-2031)
9.2 Latin America IT Support Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America IT Support Services Market Size by Country (2020-2025)
9.4 Latin America IT Support Services Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa IT Support Services Market Size (2020-2031)
10.2 Middle East & Africa IT Support Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa IT Support Services Market Size by Country (2020-2025)
10.4 Middle East & Africa IT Support Services Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Microsoft
11.1.1 Microsoft Company Details
11.1.2 Microsoft Business Overview
11.1.3 Microsoft IT Support Services Introduction
11.1.4 Microsoft Revenue in IT Support Services Business (2020-2025)
11.1.5 Microsoft Recent Development
11.2 IBM
11.2.1 IBM Company Details
11.2.2 IBM Business Overview
11.2.3 IBM IT Support Services Introduction
11.2.4 IBM Revenue in IT Support Services Business (2020-2025)
11.2.5 IBM Recent Development
11.3 Dell
11.3.1 Dell Company Details
11.3.2 Dell Business Overview
11.3.3 Dell IT Support Services Introduction
11.3.4 Dell Revenue in IT Support Services Business (2020-2025)
11.3.5 Dell Recent Development
11.4 Oracle
11.4.1 Oracle Company Details
11.4.2 Oracle Business Overview
11.4.3 Oracle IT Support Services Introduction
11.4.4 Oracle Revenue in IT Support Services Business (2020-2025)
11.4.5 Oracle Recent Development
11.5 BT Global
11.5.1 BT Global Company Details
11.5.2 BT Global Business Overview
11.5.3 BT Global IT Support Services Introduction
11.5.4 BT Global Revenue in IT Support Services Business (2020-2025)
11.5.5 BT Global Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
 Table 1. Global IT Support Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Proactive Monitoring
 Table 3. Key Players of Maintenance
 Table 4. Key Players of Technical Training
 Table 5. Key Players of System Installation
 Table 6. Global IT Support Services Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 7. Global IT Support Services Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 8. Global IT Support Services Market Size by Region (2020-2025) & (US$ Million)
 Table 9. Global IT Support Services Market Share by Region (2020-2025)
 Table 10. Global IT Support Services Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 11. Global IT Support Services Market Share by Region (2026-2031)
 Table 12. IT Support Services Market Trends
 Table 13. IT Support Services Market Drivers
 Table 14. IT Support Services Market Challenges
 Table 15. IT Support Services Market Restraints
 Table 16. Global IT Support Services Revenue by Players (2020-2025) & (US$ Million)
 Table 17. Global IT Support Services Market Share by Players (2020-2025)
 Table 18. Global Top IT Support Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Support Services as of 2024)
 Table 19. Ranking of Global Top IT Support Services Companies by Revenue (US$ Million) in 2024
 Table 20. Global 5 Largest Players Market Share by IT Support Services Revenue (CR5 and HHI) & (2020-2025)
 Table 21. Global Key Players of IT Support Services, Headquarters and Area Served
 Table 22. Global Key Players of IT Support Services, Product and Application
 Table 23. Global Key Players of IT Support Services, Date of Enter into This Industry
 Table 24. Mergers & Acquisitions, Expansion Plans
 Table 25. Global IT Support Services Market Size by Type (2020-2025) & (US$ Million)
 Table 26. Global IT Support Services Revenue Market Share by Type (2020-2025)
 Table 27. Global IT Support Services Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 28. Global IT Support Services Revenue Market Share by Type (2026-2031)
 Table 29. Global IT Support Services Market Size by Application (2020-2025) & (US$ Million)
 Table 30. Global IT Support Services Revenue Market Share by Application (2020-2025)
 Table 31. Global IT Support Services Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 32. Global IT Support Services Revenue Market Share by Application (2026-2031)
 Table 33. North America IT Support Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 34. North America IT Support Services Market Size by Country (2020-2025) & (US$ Million)
 Table 35. North America IT Support Services Market Size by Country (2026-2031) & (US$ Million)
 Table 36. Europe IT Support Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 37. Europe IT Support Services Market Size by Country (2020-2025) & (US$ Million)
 Table 38. Europe IT Support Services Market Size by Country (2026-2031) & (US$ Million)
 Table 39. Asia-Pacific IT Support Services Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 40. Asia-Pacific IT Support Services Market Size by Region (2020-2025) & (US$ Million)
 Table 41. Asia-Pacific IT Support Services Market Size by Region (2026-2031) & (US$ Million)
 Table 42. Latin America IT Support Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 43. Latin America IT Support Services Market Size by Country (2020-2025) & (US$ Million)
 Table 44. Latin America IT Support Services Market Size by Country (2026-2031) & (US$ Million)
 Table 45. Middle East & Africa IT Support Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 46. Middle East & Africa IT Support Services Market Size by Country (2020-2025) & (US$ Million)
 Table 47. Middle East & Africa IT Support Services Market Size by Country (2026-2031) & (US$ Million)
 Table 48. Microsoft Company Details
 Table 49. Microsoft Business Overview
 Table 50. Microsoft IT Support Services Product
 Table 51. Microsoft Revenue in IT Support Services Business (2020-2025) & (US$ Million)
 Table 52. Microsoft Recent Development
 Table 53. IBM Company Details
 Table 54. IBM Business Overview
 Table 55. IBM IT Support Services Product
 Table 56. IBM Revenue in IT Support Services Business (2020-2025) & (US$ Million)
 Table 57. IBM Recent Development
 Table 58. Dell Company Details
 Table 59. Dell Business Overview
 Table 60. Dell IT Support Services Product
 Table 61. Dell Revenue in IT Support Services Business (2020-2025) & (US$ Million)
 Table 62. Dell Recent Development
 Table 63. Oracle Company Details
 Table 64. Oracle Business Overview
 Table 65. Oracle IT Support Services Product
 Table 66. Oracle Revenue in IT Support Services Business (2020-2025) & (US$ Million)
 Table 67. Oracle Recent Development
 Table 68. BT Global Company Details
 Table 69. BT Global Business Overview
 Table 70. BT Global IT Support Services Product
 Table 71. BT Global Revenue in IT Support Services Business (2020-2025) & (US$ Million)
 Table 72. BT Global Recent Development
 Table 73. Research Programs/Design for This Report
 Table 74. Key Data Information from Secondary Sources
 Table 75. Key Data Information from Primary Sources
 Table 76. Authors List of This Report


List of Figures
 Figure 1. IT Support Services Picture
 Figure 2. Global IT Support Services Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global IT Support Services Market Share by Type: 2024 VS 2031
 Figure 4. Proactive Monitoring Features
 Figure 5. Maintenance Features
 Figure 6. Technical Training Features
 Figure 7. System Installation Features
 Figure 8. Global IT Support Services Market Size by Application (2020-2031) & (US$ Million)
 Figure 9. Global IT Support Services Market Share by Application: 2024 VS 2031
 Figure 10. SMEs Case Studies
 Figure 11. Large Enterprise Case Studies
 Figure 12. Government Organizations Case Studies
 Figure 13. Military Case Studies
 Figure 14. IT Support Services Report Years Considered
 Figure 15. Global IT Support Services Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 16. Global IT Support Services Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 17. Global IT Support Services Market Share by Region: 2024 VS 2031
 Figure 18. Global IT Support Services Market Share by Players in 2024
 Figure 19. Global Top IT Support Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Support Services as of 2024)
 Figure 20. The Top 10 and 5 Players Market Share by IT Support Services Revenue in 2024
 Figure 21. North America IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. North America IT Support Services Market Share by Country (2020-2031)
 Figure 23. United States IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. Canada IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. Europe IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. Europe IT Support Services Market Share by Country (2020-2031)
 Figure 27. Germany IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. France IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. U.K. IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Italy IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 31. Russia IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Nordic Countries IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. Asia-Pacific IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Asia-Pacific IT Support Services Market Share by Region (2020-2031)
 Figure 35. China IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Japan IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. South Korea IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Southeast Asia IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 39. India IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Australia IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Latin America IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Latin America IT Support Services Market Share by Country (2020-2031)
 Figure 43. Mexico IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Brazil IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. Middle East & Africa IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Middle East & Africa IT Support Services Market Share by Country (2020-2031)
 Figure 47. Turkey IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 48. Saudi Arabia IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 49. UAE IT Support Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 50. Microsoft Revenue Growth Rate in IT Support Services Business (2020-2025)
 Figure 51. IBM Revenue Growth Rate in IT Support Services Business (2020-2025)
 Figure 52. Dell Revenue Growth Rate in IT Support Services Business (2020-2025)
 Figure 53. Oracle Revenue Growth Rate in IT Support Services Business (2020-2025)
 Figure 54. BT Global Revenue Growth Rate in IT Support Services Business (2020-2025)
 Figure 55. Bottom-up and Top-down Approaches for This Report
 Figure 56. Data Triangulation
 Figure 57. Key Executives Interviewed
SELECT A FORMAT
Added to Cart
Electronic (PDF)

$2900

This license allows only one user to access the PDF.
Electronic (PDF)

$4350

This license allows 1 - 5 user to access the PDF, license is suitable for small groups of 5 users working together
Electronic (PDF)

$5800

This license allows users/teams in a same Enterprise to use this report, various departments within an enterpise can use this report
Add to Cart
Buy Now (15% Discount)

OUR CUSTOMER

SecuX Technology Inc

RELATED REPORTS

Global Big Data Spending in Healthcare Market Research Report 2025

120 Pages
Type: Report
Code: QYRE-Auto-5E6179
Fri Sep 12 00:00:00 UTC 2025

Add to Cart

Global Big Data IT Spending in Financial Market Research Report 2025

120 Pages
Type: Report
Code: QYRE-Auto-8U6245
Fri Sep 12 00:00:00 UTC 2025

Add to Cart

Global Big Data Testing Market Research Report 2025

120 Pages
Type: Report
Code: QYRE-Auto-18D6079
Fri Sep 12 00:00:00 UTC 2025

Add to Cart

Global Big Data in Manufacturing Market Research Report 2025

120 Pages
Type: Report
Code: QYRE-Auto-19K6083
Fri Sep 12 00:00:00 UTC 2025

Add to Cart