List of Tables
Table 1. Global Business Processes Outsourcing Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of CRM (Customer Relationship Management) BPO
Table 3. Key Players of HRO (Human Resources Outsourcing) BPO
Table 4. Key Players of Finance and Administration (F&A) BPO
Table 5. Key Players of Other BPO Services
Table 6. Global Business Processes Outsourcing Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 7. Global Business Processes Outsourcing Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 8. Global Business Processes Outsourcing Market Size by Region (2020-2025) & (US$ Million)
Table 9. Global Business Processes Outsourcing Market Share by Region (2020-2025)
Table 10. Global Business Processes Outsourcing Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 11. Global Business Processes Outsourcing Market Share by Region (2026-2031)
Table 12. Business Processes Outsourcing Market Trends
Table 13. Business Processes Outsourcing Market Drivers
Table 14. Business Processes Outsourcing Market Challenges
Table 15. Business Processes Outsourcing Market Restraints
Table 16. Global Business Processes Outsourcing Revenue by Players (2020-2025) & (US$ Million)
Table 17. Global Business Processes Outsourcing Market Share by Players (2020-2025)
Table 18. Global Top Business Processes Outsourcing Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Business Processes Outsourcing as of 2024)
Table 19. Ranking of Global Top Business Processes Outsourcing Companies by Revenue (US$ Million) in 2024
Table 20. Global 5 Largest Players Market Share by Business Processes Outsourcing Revenue (CR5 and HHI) & (2020-2025)
Table 21. Global Key Players of Business Processes Outsourcing, Headquarters and Area Served
Table 22. Global Key Players of Business Processes Outsourcing, Product and Application
Table 23. Global Key Players of Business Processes Outsourcing, Date of Enter into This Industry
Table 24. Mergers & Acquisitions, Expansion Plans
Table 25. Global Business Processes Outsourcing Market Size by Type (2020-2025) & (US$ Million)
Table 26. Global Business Processes Outsourcing Revenue Market Share by Type (2020-2025)
Table 27. Global Business Processes Outsourcing Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 28. Global Business Processes Outsourcing Revenue Market Share by Type (2026-2031)
Table 29. Global Business Processes Outsourcing Market Size by Application (2020-2025) & (US$ Million)
Table 30. Global Business Processes Outsourcing Revenue Market Share by Application (2020-2025)
Table 31. Global Business Processes Outsourcing Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 32. Global Business Processes Outsourcing Revenue Market Share by Application (2026-2031)
Table 33. North America Business Processes Outsourcing Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 34. North America Business Processes Outsourcing Market Size by Country (2020-2025) & (US$ Million)
Table 35. North America Business Processes Outsourcing Market Size by Country (2026-2031) & (US$ Million)
Table 36. Europe Business Processes Outsourcing Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 37. Europe Business Processes Outsourcing Market Size by Country (2020-2025) & (US$ Million)
Table 38. Europe Business Processes Outsourcing Market Size by Country (2026-2031) & (US$ Million)
Table 39. Asia-Pacific Business Processes Outsourcing Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 40. Asia-Pacific Business Processes Outsourcing Market Size by Region (2020-2025) & (US$ Million)
Table 41. Asia-Pacific Business Processes Outsourcing Market Size by Region (2026-2031) & (US$ Million)
Table 42. Latin America Business Processes Outsourcing Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 43. Latin America Business Processes Outsourcing Market Size by Country (2020-2025) & (US$ Million)
Table 44. Latin America Business Processes Outsourcing Market Size by Country (2026-2031) & (US$ Million)
Table 45. Middle East & Africa Business Processes Outsourcing Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 46. Middle East & Africa Business Processes Outsourcing Market Size by Country (2020-2025) & (US$ Million)
Table 47. Middle East & Africa Business Processes Outsourcing Market Size by Country (2026-2031) & (US$ Million)
Table 48. ADP Company Details
Table 49. ADP Business Overview
Table 50. ADP Business Processes Outsourcing Product
Table 51. ADP Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 52. ADP Recent Development
Table 53. Teleperformance Company Details
Table 54. Teleperformance Business Overview
Table 55. Teleperformance Business Processes Outsourcing Product
Table 56. Teleperformance Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 57. Teleperformance Recent Development
Table 58. Concentrix Company Details
Table 59. Concentrix Business Overview
Table 60. Concentrix Business Processes Outsourcing Product
Table 61. Concentrix Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 62. Concentrix Recent Development
Table 63. Paychex Company Details
Table 64. Paychex Business Overview
Table 65. Paychex Business Processes Outsourcing Product
Table 66. Paychex Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 67. Paychex Recent Development
Table 68. Conduent Company Details
Table 69. Conduent Business Overview
Table 70. Conduent Business Processes Outsourcing Product
Table 71. Conduent Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 72. Conduent Recent Development
Table 73. Arvato Bertelsmann Company Details
Table 74. Arvato Bertelsmann Business Overview
Table 75. Arvato Bertelsmann Business Processes Outsourcing Product
Table 76. Arvato Bertelsmann Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 77. Arvato Bertelsmann Recent Development
Table 78. TCS Company Details
Table 79. TCS Business Overview
Table 80. TCS Business Processes Outsourcing Product
Table 81. TCS Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 82. TCS Recent Development
Table 83. DXC Technologies Company Details
Table 84. DXC Technologies Business Overview
Table 85. DXC Technologies Business Processes Outsourcing Product
Table 86. DXC Technologies Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 87. DXC Technologies Recent Development
Table 88. Accenture Company Details
Table 89. Accenture Business Overview
Table 90. Accenture Business Processes Outsourcing Product
Table 91. Accenture Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 92. Accenture Recent Development
Table 93. HCL Technologies Limited Company Details
Table 94. HCL Technologies Limited Business Overview
Table 95. HCL Technologies Limited Business Processes Outsourcing Product
Table 96. HCL Technologies Limited Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 97. HCL Technologies Limited Recent Development
Table 98. Genpact Company Details
Table 99. Genpact Business Overview
Table 100. Genpact Business Processes Outsourcing Product
Table 101. Genpact Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 102. Genpact Recent Development
Table 103. Amdocs Ltd Company Details
Table 104. Amdocs Ltd Business Overview
Table 105. Amdocs Ltd Business Processes Outsourcing Product
Table 106. Amdocs Ltd Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 107. Amdocs Ltd Recent Development
Table 108. IBM Company Details
Table 109. IBM Business Overview
Table 110. IBM Business Processes Outsourcing Product
Table 111. IBM Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 112. IBM Recent Development
Table 113. First source Solutions Company Details
Table 114. First source Solutions Business Overview
Table 115. First source Solutions Business Processes Outsourcing Product
Table 116. First source Solutions Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 117. First source Solutions Recent Development
Table 118. Intelenet Global Services Company Details
Table 119. Intelenet Global Services Business Overview
Table 120. Intelenet Global Services Business Processes Outsourcing Product
Table 121. Intelenet Global Services Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 122. Intelenet Global Services Recent Development
Table 123. Capgemini SE Company Details
Table 124. Capgemini SE Business Overview
Table 125. Capgemini SE Business Processes Outsourcing Product
Table 126. Capgemini SE Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 127. Capgemini SE Recent Development
Table 128. China Customer Relations Centers Inc Company Details
Table 129. China Customer Relations Centers Inc Business Overview
Table 130. China Customer Relations Centers Inc Business Processes Outsourcing Product
Table 131. China Customer Relations Centers Inc Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 132. China Customer Relations Centers Inc Recent Development
Table 133. China Data Group Co., Ltd Company Details
Table 134. China Data Group Co., Ltd Business Overview
Table 135. China Data Group Co., Ltd Business Processes Outsourcing Product
Table 136. China Data Group Co., Ltd Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 137. China Data Group Co., Ltd Recent Development
Table 138. Chinasoft International Co., Ltd Company Details
Table 139. Chinasoft International Co., Ltd Business Overview
Table 140. Chinasoft International Co., Ltd Business Processes Outsourcing Product
Table 141. Chinasoft International Co., Ltd Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 142. Chinasoft International Co., Ltd Recent Development
Table 143. Infosys Ltd (Infosys BPM) Company Details
Table 144. Infosys Ltd (Infosys BPM) Business Overview
Table 145. Infosys Ltd (Infosys BPM) Business Processes Outsourcing Product
Table 146. Infosys Ltd (Infosys BPM) Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 147. Infosys Ltd (Infosys BPM) Recent Development
Table 148. M and Y Global Services Company Details
Table 149. M and Y Global Services Business Overview
Table 150. M and Y Global Services Business Processes Outsourcing Product
Table 151. M and Y Global Services Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 152. M and Y Global Services Recent Development
Table 153. Northking Information Technology Co., Ltd Company Details
Table 154. Northking Information Technology Co., Ltd Business Overview
Table 155. Northking Information Technology Co., Ltd Business Processes Outsourcing Product
Table 156. Northking Information Technology Co., Ltd Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 157. Northking Information Technology Co., Ltd Recent Development
Table 158. Wipro Ltd Company Details
Table 159. Wipro Ltd Business Overview
Table 160. Wipro Ltd Business Processes Outsourcing Product
Table 161. Wipro Ltd Revenue in Business Processes Outsourcing Business (2020-2025) & (US$ Million)
Table 162. Wipro Ltd Recent Development
Table 163. Research Programs/Design for This Report
Table 164. Key Data Information from Secondary Sources
Table 165. Key Data Information from Primary Sources
Table 166. Authors List of This Report
List of Figures
Figure 1. Business Processes Outsourcing Picture
Figure 2. Global Business Processes Outsourcing Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Business Processes Outsourcing Market Share by Type: 2024 VS 2031
Figure 4. CRM (Customer Relationship Management) BPO Features
Figure 5. HRO (Human Resources Outsourcing) BPO Features
Figure 6. Finance and Administration (F&A) BPO Features
Figure 7. Other BPO Services Features
Figure 8. Global Business Processes Outsourcing Market Size by Application (2020-2031) & (US$ Million)
Figure 9. Global Business Processes Outsourcing Market Share by Application: 2024 VS 2031
Figure 10. Bank Case Studies
Figure 11. Medical Insurance Case Studies
Figure 12. Retail Case Studies
Figure 13. Information Technology and Telecommunications Case Studies
Figure 14. Other Case Studies
Figure 15. Business Processes Outsourcing Report Years Considered
Figure 16. Global Business Processes Outsourcing Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 17. Global Business Processes Outsourcing Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 18. Global Business Processes Outsourcing Market Share by Region: 2024 VS 2031
Figure 19. Global Business Processes Outsourcing Market Share by Players in 2024
Figure 20. Global Top Business Processes Outsourcing Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Business Processes Outsourcing as of 2024)
Figure 21. The Top 10 and 5 Players Market Share by Business Processes Outsourcing Revenue in 2024
Figure 22. North America Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. North America Business Processes Outsourcing Market Share by Country (2020-2031)
Figure 24. United States Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. Canada Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Europe Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Europe Business Processes Outsourcing Market Share by Country (2020-2031)
Figure 28. Germany Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. France Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. U.K. Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Italy Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Russia Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Nordic Countries Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Asia-Pacific Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Asia-Pacific Business Processes Outsourcing Market Share by Region (2020-2031)
Figure 36. China Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Japan Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. South Korea Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Southeast Asia Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. India Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Australia Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Latin America Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Latin America Business Processes Outsourcing Market Share by Country (2020-2031)
Figure 44. Mexico Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Brazil Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. Middle East & Africa Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Middle East & Africa Business Processes Outsourcing Market Share by Country (2020-2031)
Figure 48. Turkey Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 49. Saudi Arabia Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 50. UAE Business Processes Outsourcing Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 51. ADP Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 52. Teleperformance Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 53. Concentrix Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 54. Paychex Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 55. Conduent Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 56. Arvato Bertelsmann Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 57. TCS Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 58. DXC Technologies Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 59. Accenture Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 60. HCL Technologies Limited Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 61. Genpact Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 62. Amdocs Ltd Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 63. IBM Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 64. First source Solutions Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 65. Intelenet Global Services Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 66. Capgemini SE Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 67. China Customer Relations Centers Inc Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 68. China Data Group Co., Ltd Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 69. Chinasoft International Co., Ltd Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 70. Infosys Ltd (Infosys BPM) Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 71. M and Y Global Services Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 72. Northking Information Technology Co., Ltd Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 73. Wipro Ltd Revenue Growth Rate in Business Processes Outsourcing Business (2020-2025)
Figure 74. Bottom-up and Top-down Approaches for This Report
Figure 75. Data Triangulation
Figure 76. Key Executives Interviewed
