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Global Online CRM Software Market Research Report 2025
Published Date: September 2025
|
Report Code: QYRE-Auto-21U9587
Home | Market Reports | Computers & Electronics| Enterprise Technology
Global Online CRM Software Market Insights and Forecast to 2028
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Global Online CRM Software Market Research Report 2025

Code: QYRE-Auto-21U9587
Report
September 2025
Pages:84
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Oracle
SAP
Salesforce
Microsoft Dynamics
SugarCRM
Zoho
HubSpot
ACT
Maximizer
Sage
Infusionsoft
Pipedrive
Apptivo
SalesBoom
Base

Online CRM Software Market Size

The global market for Online CRM Software was valued at US$ 52990 million in the year 2024 and is projected to reach a revised size of US$ 90150 million by 2031, growing at a CAGR of 8.0% during the forecast period.

Online CRM Software Market

Online CRM Software Market

An Online CRM Software is responsible for managing a relationship that exists between a business and its customers. It helps a business to manage a number of business processes that include customer data, customer interaction, tracking leads, marketing, customer support, and much more. They are designed in a unique manner in order to help the organizations to meet all the objectives of a proper customer relationship management. CRM software is responsible for managing the various business contacts, clients, employees, sales lead, and contract wins. The software is customizable and scalable, which has helped the organizations to gain customer insights, view the various business opportunities, and personalize the customer service, based on the history as well as the prior interactions with them.
Salesforce Sales Cloud is one of the most important global key players of the online CRM tools, holds over 10% of shares of the online CRM tools market, other key players include HubSpot CRM, Zoho CRM, etc. America is the largest market, occupied for about 50 percent, followed by Europe. In terms of type, cloud-based is the largest segment, with a share of over 80%, and in terms of end user, the SMBs segment holds a share of over 70 percent.
This report aims to provide a comprehensive presentation of the global market for Online CRM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Online CRM Software.
The Online CRM Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Online CRM Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Online CRM Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Online CRM Software Market Report

Report Metric Details
Report Name Online CRM Software Market
Accounted market size in year US$ 52990 million
Forecasted market size in 2031 US$ 90150 million
CAGR 8.0%
Base Year year
Forecasted years 2025 - 2031
Segment by Type
  • Strategic CRM
  • Operational CRM
  • Analytical CRM
  • Collaborative CRM
  • Other Types
Segment by Application
  • Small Business
  • Enterprise Business (for large enterprises)
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Oracle, SAP, Salesforce, Microsoft Dynamics, SugarCRM, Zoho, Hubspot, Act, Maximizer, Sage, Infusionsoft, Pipedrive, Apptivo, Salesboom, Base
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Online CRM Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

How fast is Online CRM Software Market growing?

Ans: The Online CRM Software Market witnessing a CAGR of 8.0% during the forecast period 2025-2031.

What is the Online CRM Software Market size in 2031?

Ans: The Online CRM Software Market size in 2031 will be US$ 90150 million.

What is the Salesforce, HubSpot, Zoho share in Online CRM Software Market?

Ans: Salesforce Sales Cloud is one of the most important global key players of the online CRM tools, holds over 10% of shares of the online CRM tools market, other key players include HubSpot CRM, Zoho CRM, etc.

Who are the main players in the Online CRM Software Market report?

Ans: The main players in the Online CRM Software Market are Oracle, SAP, Salesforce, Microsoft Dynamics, SugarCRM, Zoho, Hubspot, Act, Maximizer, Sage, Infusionsoft, Pipedrive, Apptivo, Salesboom, Base

What are the Application segmentation covered in the Online CRM Software Market report?

Ans: The Applications covered in the Online CRM Software Market report are Small Business, Enterprise Business (for large enterprises)

What are the Type segmentation covered in the Online CRM Software Market report?

Ans: The Types covered in the Online CRM Software Market report are Strategic CRM, Operational CRM, Analytical CRM, Collaborative CRM, Other Types

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Online CRM Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Strategic CRM
1.2.3 Operational CRM
1.2.4 Analytical CRM
1.2.5 Collaborative CRM
1.2.6 Other Types
1.3 Market by Application
1.3.1 Global Online CRM Software Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Small Business
1.3.3 Enterprise Business (for large enterprises)
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Online CRM Software Market Perspective (2020-2031)
2.2 Global Online CRM Software Growth Trends by Region
2.2.1 Global Online CRM Software Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Online CRM Software Historic Market Size by Region (2020-2025)
2.2.3 Online CRM Software Forecasted Market Size by Region (2026-2031)
2.3 Online CRM Software Market Dynamics
2.3.1 Online CRM Software Industry Trends
2.3.2 Online CRM Software Market Drivers
2.3.3 Online CRM Software Market Challenges
2.3.4 Online CRM Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Online CRM Software Players by Revenue
3.1.1 Global Top Online CRM Software Players by Revenue (2020-2025)
3.1.2 Global Online CRM Software Revenue Market Share by Players (2020-2025)
3.2 Global Online CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Online CRM Software Revenue
3.4 Global Online CRM Software Market Concentration Ratio
3.4.1 Global Online CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Online CRM Software Revenue in 2024
3.5 Global Key Players of Online CRM Software Head office and Area Served
3.6 Global Key Players of Online CRM Software, Product and Application
3.7 Global Key Players of Online CRM Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Online CRM Software Breakdown Data by Type
4.1 Global Online CRM Software Historic Market Size by Type (2020-2025)
4.2 Global Online CRM Software Forecasted Market Size by Type (2026-2031)
5 Online CRM Software Breakdown Data by Application
5.1 Global Online CRM Software Historic Market Size by Application (2020-2025)
5.2 Global Online CRM Software Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Online CRM Software Market Size (2020-2031)
6.2 North America Online CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Online CRM Software Market Size by Country (2020-2025)
6.4 North America Online CRM Software Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Online CRM Software Market Size (2020-2031)
7.2 Europe Online CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Online CRM Software Market Size by Country (2020-2025)
7.4 Europe Online CRM Software Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Online CRM Software Market Size (2020-2031)
8.2 Asia-Pacific Online CRM Software Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Online CRM Software Market Size by Region (2020-2025)
8.4 Asia-Pacific Online CRM Software Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Online CRM Software Market Size (2020-2031)
9.2 Latin America Online CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Online CRM Software Market Size by Country (2020-2025)
9.4 Latin America Online CRM Software Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Online CRM Software Market Size (2020-2031)
10.2 Middle East & Africa Online CRM Software Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Online CRM Software Market Size by Country (2020-2025)
10.4 Middle East & Africa Online CRM Software Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Oracle
11.1.1 Oracle Company Details
11.1.2 Oracle Business Overview
11.1.3 Oracle Online CRM Software Introduction
11.1.4 Oracle Revenue in Online CRM Software Business (2020-2025)
11.1.5 Oracle Recent Development
11.2 SAP
11.2.1 SAP Company Details
11.2.2 SAP Business Overview
11.2.3 SAP Online CRM Software Introduction
11.2.4 SAP Revenue in Online CRM Software Business (2020-2025)
11.2.5 SAP Recent Development
11.3 Salesforce
11.3.1 Salesforce Company Details
11.3.2 Salesforce Business Overview
11.3.3 Salesforce Online CRM Software Introduction
11.3.4 Salesforce Revenue in Online CRM Software Business (2020-2025)
11.3.5 Salesforce Recent Development
11.4 Microsoft Dynamics
11.4.1 Microsoft Dynamics Company Details
11.4.2 Microsoft Dynamics Business Overview
11.4.3 Microsoft Dynamics Online CRM Software Introduction
11.4.4 Microsoft Dynamics Revenue in Online CRM Software Business (2020-2025)
11.4.5 Microsoft Dynamics Recent Development
11.5 SugarCRM
11.5.1 SugarCRM Company Details
11.5.2 SugarCRM Business Overview
11.5.3 SugarCRM Online CRM Software Introduction
11.5.4 SugarCRM Revenue in Online CRM Software Business (2020-2025)
11.5.5 SugarCRM Recent Development
11.6 Zoho
11.6.1 Zoho Company Details
11.6.2 Zoho Business Overview
11.6.3 Zoho Online CRM Software Introduction
11.6.4 Zoho Revenue in Online CRM Software Business (2020-2025)
11.6.5 Zoho Recent Development
11.7 Hubspot
11.7.1 Hubspot Company Details
11.7.2 Hubspot Business Overview
11.7.3 Hubspot Online CRM Software Introduction
11.7.4 Hubspot Revenue in Online CRM Software Business (2020-2025)
11.7.5 Hubspot Recent Development
11.8 Act
11.8.1 Act Company Details
11.8.2 Act Business Overview
11.8.3 Act Online CRM Software Introduction
11.8.4 Act Revenue in Online CRM Software Business (2020-2025)
11.8.5 Act Recent Development
11.9 Maximizer
11.9.1 Maximizer Company Details
11.9.2 Maximizer Business Overview
11.9.3 Maximizer Online CRM Software Introduction
11.9.4 Maximizer Revenue in Online CRM Software Business (2020-2025)
11.9.5 Maximizer Recent Development
11.10 Sage
11.10.1 Sage Company Details
11.10.2 Sage Business Overview
11.10.3 Sage Online CRM Software Introduction
11.10.4 Sage Revenue in Online CRM Software Business (2020-2025)
11.10.5 Sage Recent Development
11.11 Infusionsoft
11.11.1 Infusionsoft Company Details
11.11.2 Infusionsoft Business Overview
11.11.3 Infusionsoft Online CRM Software Introduction
11.11.4 Infusionsoft Revenue in Online CRM Software Business (2020-2025)
11.11.5 Infusionsoft Recent Development
11.12 Pipedrive
11.12.1 Pipedrive Company Details
11.12.2 Pipedrive Business Overview
11.12.3 Pipedrive Online CRM Software Introduction
11.12.4 Pipedrive Revenue in Online CRM Software Business (2020-2025)
11.12.5 Pipedrive Recent Development
11.13 Apptivo
11.13.1 Apptivo Company Details
11.13.2 Apptivo Business Overview
11.13.3 Apptivo Online CRM Software Introduction
11.13.4 Apptivo Revenue in Online CRM Software Business (2020-2025)
11.13.5 Apptivo Recent Development
11.14 Salesboom
11.14.1 Salesboom Company Details
11.14.2 Salesboom Business Overview
11.14.3 Salesboom Online CRM Software Introduction
11.14.4 Salesboom Revenue in Online CRM Software Business (2020-2025)
11.14.5 Salesboom Recent Development
11.15 Base
11.15.1 Base Company Details
11.15.2 Base Business Overview
11.15.3 Base Online CRM Software Introduction
11.15.4 Base Revenue in Online CRM Software Business (2020-2025)
11.15.5 Base Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Oracle
SAP
Salesforce
Microsoft Dynamics
SugarCRM
Zoho
HubSpot
ACT
Maximizer
Sage
Infusionsoft
Pipedrive
Apptivo
SalesBoom
Base
List of Tables
 Table 1. Global Online CRM Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Strategic CRM
 Table 3. Key Players of Operational CRM
 Table 4. Key Players of Analytical CRM
 Table 5. Key Players of Collaborative CRM
 Table 6. Key Players of Other Types
 Table 7. Global Online CRM Software Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 8. Global Online CRM Software Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 9. Global Online CRM Software Market Size by Region (2020-2025) & (US$ Million)
 Table 10. Global Online CRM Software Market Share by Region (2020-2025)
 Table 11. Global Online CRM Software Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 12. Global Online CRM Software Market Share by Region (2026-2031)
 Table 13. Online CRM Software Market Trends
 Table 14. Online CRM Software Market Drivers
 Table 15. Online CRM Software Market Challenges
 Table 16. Online CRM Software Market Restraints
 Table 17. Global Online CRM Software Revenue by Players (2020-2025) & (US$ Million)
 Table 18. Global Online CRM Software Market Share by Players (2020-2025)
 Table 19. Global Top Online CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Online CRM Software as of 2024)
 Table 20. Ranking of Global Top Online CRM Software Companies by Revenue (US$ Million) in 2024
 Table 21. Global 5 Largest Players Market Share by Online CRM Software Revenue (CR5 and HHI) & (2020-2025)
 Table 22. Global Key Players of Online CRM Software, Headquarters and Area Served
 Table 23. Global Key Players of Online CRM Software, Product and Application
 Table 24. Global Key Players of Online CRM Software, Date of Enter into This Industry
 Table 25. Mergers & Acquisitions, Expansion Plans
 Table 26. Global Online CRM Software Market Size by Type (2020-2025) & (US$ Million)
 Table 27. Global Online CRM Software Revenue Market Share by Type (2020-2025)
 Table 28. Global Online CRM Software Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 29. Global Online CRM Software Revenue Market Share by Type (2026-2031)
 Table 30. Global Online CRM Software Market Size by Application (2020-2025) & (US$ Million)
 Table 31. Global Online CRM Software Revenue Market Share by Application (2020-2025)
 Table 32. Global Online CRM Software Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 33. Global Online CRM Software Revenue Market Share by Application (2026-2031)
 Table 34. North America Online CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. North America Online CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 36. North America Online CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Europe Online CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Europe Online CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 39. Europe Online CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 40. Asia-Pacific Online CRM Software Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Asia-Pacific Online CRM Software Market Size by Region (2020-2025) & (US$ Million)
 Table 42. Asia-Pacific Online CRM Software Market Size by Region (2026-2031) & (US$ Million)
 Table 43. Latin America Online CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Latin America Online CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Latin America Online CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Middle East & Africa Online CRM Software Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 47. Middle East & Africa Online CRM Software Market Size by Country (2020-2025) & (US$ Million)
 Table 48. Middle East & Africa Online CRM Software Market Size by Country (2026-2031) & (US$ Million)
 Table 49. Oracle Company Details
 Table 50. Oracle Business Overview
 Table 51. Oracle Online CRM Software Product
 Table 52. Oracle Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 53. Oracle Recent Development
 Table 54. SAP Company Details
 Table 55. SAP Business Overview
 Table 56. SAP Online CRM Software Product
 Table 57. SAP Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 58. SAP Recent Development
 Table 59. Salesforce Company Details
 Table 60. Salesforce Business Overview
 Table 61. Salesforce Online CRM Software Product
 Table 62. Salesforce Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 63. Salesforce Recent Development
 Table 64. Microsoft Dynamics Company Details
 Table 65. Microsoft Dynamics Business Overview
 Table 66. Microsoft Dynamics Online CRM Software Product
 Table 67. Microsoft Dynamics Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 68. Microsoft Dynamics Recent Development
 Table 69. SugarCRM Company Details
 Table 70. SugarCRM Business Overview
 Table 71. SugarCRM Online CRM Software Product
 Table 72. SugarCRM Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 73. SugarCRM Recent Development
 Table 74. Zoho Company Details
 Table 75. Zoho Business Overview
 Table 76. Zoho Online CRM Software Product
 Table 77. Zoho Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 78. Zoho Recent Development
 Table 79. Hubspot Company Details
 Table 80. Hubspot Business Overview
 Table 81. Hubspot Online CRM Software Product
 Table 82. Hubspot Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 83. Hubspot Recent Development
 Table 84. Act Company Details
 Table 85. Act Business Overview
 Table 86. Act Online CRM Software Product
 Table 87. Act Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 88. Act Recent Development
 Table 89. Maximizer Company Details
 Table 90. Maximizer Business Overview
 Table 91. Maximizer Online CRM Software Product
 Table 92. Maximizer Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 93. Maximizer Recent Development
 Table 94. Sage Company Details
 Table 95. Sage Business Overview
 Table 96. Sage Online CRM Software Product
 Table 97. Sage Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 98. Sage Recent Development
 Table 99. Infusionsoft Company Details
 Table 100. Infusionsoft Business Overview
 Table 101. Infusionsoft Online CRM Software Product
 Table 102. Infusionsoft Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 103. Infusionsoft Recent Development
 Table 104. Pipedrive Company Details
 Table 105. Pipedrive Business Overview
 Table 106. Pipedrive Online CRM Software Product
 Table 107. Pipedrive Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 108. Pipedrive Recent Development
 Table 109. Apptivo Company Details
 Table 110. Apptivo Business Overview
 Table 111. Apptivo Online CRM Software Product
 Table 112. Apptivo Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 113. Apptivo Recent Development
 Table 114. Salesboom Company Details
 Table 115. Salesboom Business Overview
 Table 116. Salesboom Online CRM Software Product
 Table 117. Salesboom Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 118. Salesboom Recent Development
 Table 119. Base Company Details
 Table 120. Base Business Overview
 Table 121. Base Online CRM Software Product
 Table 122. Base Revenue in Online CRM Software Business (2020-2025) & (US$ Million)
 Table 123. Base Recent Development
 Table 124. Research Programs/Design for This Report
 Table 125. Key Data Information from Secondary Sources
 Table 126. Key Data Information from Primary Sources
 Table 127. Authors List of This Report


List of Figures
 Figure 1. Online CRM Software Picture
 Figure 2. Global Online CRM Software Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Online CRM Software Market Share by Type: 2024 VS 2031
 Figure 4. Strategic CRM Features
 Figure 5. Operational CRM Features
 Figure 6. Analytical CRM Features
 Figure 7. Collaborative CRM Features
 Figure 8. Other Types Features
 Figure 9. Global Online CRM Software Market Size by Application (2020-2031) & (US$ Million)
 Figure 10. Global Online CRM Software Market Share by Application: 2024 VS 2031
 Figure 11. Small Business Case Studies
 Figure 12. Enterprise Business (for large enterprises) Case Studies
 Figure 13. Online CRM Software Report Years Considered
 Figure 14. Global Online CRM Software Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 15. Global Online CRM Software Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 16. Global Online CRM Software Market Share by Region: 2024 VS 2031
 Figure 17. Global Online CRM Software Market Share by Players in 2024
 Figure 18. Global Top Online CRM Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Online CRM Software as of 2024)
 Figure 19. The Top 10 and 5 Players Market Share by Online CRM Software Revenue in 2024
 Figure 20. North America Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 21. North America Online CRM Software Market Share by Country (2020-2031)
 Figure 22. United States Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 23. Canada Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. Europe Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 25. Europe Online CRM Software Market Share by Country (2020-2031)
 Figure 26. Germany Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. France Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. U.K. Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Italy Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Russia Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 31. Nordic Countries Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Asia-Pacific Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. Asia-Pacific Online CRM Software Market Share by Region (2020-2031)
 Figure 34. China Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. Japan Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. South Korea Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Southeast Asia Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. India Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 39. Australia Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Latin America Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Latin America Online CRM Software Market Share by Country (2020-2031)
 Figure 42. Mexico Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 43. Brazil Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Middle East & Africa Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. Middle East & Africa Online CRM Software Market Share by Country (2020-2031)
 Figure 46. Turkey Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 47. Saudi Arabia Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 48. UAE Online CRM Software Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 49. Oracle Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 50. SAP Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 51. Salesforce Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 52. Microsoft Dynamics Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 53. SugarCRM Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 54. Zoho Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 55. Hubspot Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 56. Act Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 57. Maximizer Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 58. Sage Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 59. Infusionsoft Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 60. Pipedrive Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 61. Apptivo Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 62. Salesboom Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 63. Base Revenue Growth Rate in Online CRM Software Business (2020-2025)
 Figure 64. Bottom-up and Top-down Approaches for This Report
 Figure 65. Data Triangulation
 Figure 66. Key Executives Interviewed
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