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Global and India IT Service Management (ITSM) Software Market Report & Forecast 2023-2029
Published Date: December 2023
|
Report Code: QYRE-Auto-27E15763
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Global and India IT Service Management ITSM Software Market Report Forecast 2023 2029
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Global and India IT Service Management (ITSM) Software Market Report & Forecast 2023-2029

Code: QYRE-Auto-27E15763
Report
December 2023
Pages:122
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
ServiceNow
EU
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo Software
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask

and India IT Service Management (ITSM) Software Market Size

The global IT Service Management (ITSM) Software revenue was US$ 2891.9 million in 2022 and is forecast to a readjusted size of US$ 5358.3 million by 2029 with a CAGR of 9.1% during the review period (2023-2029).

and India IT Service Management (ITSM) Software Market

and India IT Service Management (ITSM) Software Market

IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
In India, the IT Service Management (ITSM) Software revenue is expected to grow from US$ million in 2022 to US$ million by 2029, at a CAGR of % during the forecast period 2023-2029.
The key consumption markets locate at developed countries. The USA takes the market share of 43%, followed by EU with 29%. China's consumption market has a quicker growing speed, with a market share of 8%.
ServiceNow and Atlassian are the top 2 players of IT Service Management (ITSM) Software, with about 42% market shares.
This report focuses on global and India IT Service Management (ITSM) Software market, also covers the segmentation data of other regions in regional level and county level.
India is now the world’s most populous country. According to IMF (its July update to its World Economic Outlook), India’s GDP growth is projected at 6.1% in 2023, powered by domestic investment. First and foremost, the key factor in India's rapid economic growth is the huge supply and demand from a large population base. Demand and supply sides working in both directions to support India's economic stability.
India is a market full of opportunities, and the demand for IT Service Management (ITSM) Software will continue to grow rapidly in the future.
Global IT Service Management (ITSM) Software Scope and Market Size
IT Service Management (ITSM) Software market is segmented in regional and country level, by players, by Type and by Application. Companies, stakeholders, and other participants in the global IT Service Management (ITSM) Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2018-2029.
For India market, this report focuses on the IT Service Management (ITSM) Software market size by players, by Type and by Application, for the period 2018-2029. The key players include the global and local players, which play important roles in India.

Scope of and India IT Service Management (ITSM) Software Market Report

Report Metric Details
Report Name and India IT Service Management (ITSM) Software Market
Forecasted market size in 2029 US$ 5358.3 million
CAGR 9.1%
Forecasted years 2023 - 2029
Segment by Type
  • Cloud-Based
  • On-Premises
Segment by Application
  • SMEs
  • Large Enterprises
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, CA Technologies, BMC Software, ASG Software, Axios Systems, SAP, Cherwell Software, Micro Focus (Formerly HPE), Freshworks, Ultimo Software, Epicor, TOPdesk, Samanage, Agiloft Service, Symantec, SysAid, SolarWinds, Autotask
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

FAQ for this report

What is the and India IT Service Management (ITSM) Software Market size in 2029?

Ans: The and India IT Service Management (ITSM) Software Market size in 2029 will be US$ 5358.3 million.

What is the and India IT Service Management (ITSM) Software Market share by region?

Ans: China's consumption market has a quicker growing speed, with a market share of 8%. According to IMF (its July update to its World Economic Outlook), India’s GDP growth is projected at 6.1% in 2023, powered by domestic investment.

What is the market share of major companies in and India IT Service Management (ITSM) Software Market?

Ans: ServiceNow and Atlassian are the top 2 players of IT Service Management (ITSM) Software, with about 42% market shares.

Who are the main players in the and India IT Service Management (ITSM) Software Market report?

Ans: The main players in the and India IT Service Management (ITSM) Software Market are ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, CA Technologies, BMC Software, ASG Software, Axios Systems, SAP, Cherwell Software, Micro Focus (Formerly HPE), Freshworks, Ultimo Software, Epicor, TOPdesk, Samanage, Agiloft Service, Symantec, SysAid, SolarWinds, Autotask

What are the Application segmentation covered in the and India IT Service Management (ITSM) Software Market report?

Ans: The Applications covered in the and India IT Service Management (ITSM) Software Market report are SMEs, Large Enterprises

What are the Type segmentation covered in the and India IT Service Management (ITSM) Software Market report?

Ans: The Types covered in the and India IT Service Management (ITSM) Software Market report are Cloud-Based, On-Premises

Recommended Reports

ITSM & Related

IT Operations

IT Management Software

1 Study Coverage
1.1 IT Service Management (ITSM) Software Product Introduction
1.2 Global IT Service Management (ITSM) Software Outlook 2018 VS 2022 VS 2029
1.2.1 Global IT Service Management (ITSM) Software Market Size for the Year 2018-2029
1.2.2 India IT Service Management (ITSM) Software Market Size for the Year 2018-2029
1.3 IT Service Management (ITSM) Software Market Size, India VS Global, 2018 VS 2022 VS 2029
1.3.1 The Market Share of India IT Service Management (ITSM) Software in Global, 2018 VS 2022 VS 2029
1.3.2 The Growth Rate of IT Service Management (ITSM) Software Market Size, India VS Global, 2018 VS 2022 VS 2029
1.4 IT Service Management (ITSM) Software Market Dynamics
1.4.1 IT Service Management (ITSM) Software Industry Trends
1.4.2 IT Service Management (ITSM) Software Market Drivers
1.4.3 IT Service Management (ITSM) Software Market Challenges
1.4.4 IT Service Management (ITSM) Software Market Restraints
1.5 Assumptions and Limitations
1.6 Study Objectives
1.7 Years Considered
2 IT Service Management (ITSM) Software by Type
2.1 IT Service Management (ITSM) Software Market Segment by Type
2.1.1 Cloud-Based
2.1.2 On-Premises
2.2 Global IT Service Management (ITSM) Software Market Size by Type (2018, 2022 & 2029)
2.3 Global IT Service Management (ITSM) Software Market Size by Type (2018-2029)
2.4 India IT Service Management (ITSM) Software Market Size by Type (2018, 2022 & 2029)
2.5 India IT Service Management (ITSM) Software Market Size by Type (2018-2029)
3 IT Service Management (ITSM) Software by Application
3.1 IT Service Management (ITSM) Software Market Segment by Application
3.1.1 SMEs
3.1.2 Large Enterprises
3.2 Global IT Service Management (ITSM) Software Market Size by Application (2018, 2022 & 2029)
3.3 Global IT Service Management (ITSM) Software Market Size by Application (2018-2029)
3.4 India IT Service Management (ITSM) Software Market Size by Application (2018, 2022 & 2029)
3.5 India IT Service Management (ITSM) Software Market Size by Application (2018-2029)
4 Global IT Service Management (ITSM) Software Competitor Landscape by Company
4.1 Global IT Service Management (ITSM) Software Market Size by Company
4.1.1 Global Key Companies of IT Service Management (ITSM) Software, Ranked by Revenue (2022)
4.1.2 Global IT Service Management (ITSM) Software Revenue by Player (2018-2023)
4.2 Global IT Service Management (ITSM) Software Concentration Ratio (CR)
4.2.1 IT Service Management (ITSM) Software Market Concentration Ratio (CR) (2018-2023)
4.2.2 Global Top 5 and Top 10 Largest Companies of IT Service Management (ITSM) Software in 2022
4.2.3 Global IT Service Management (ITSM) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.3 Global Key Players of IT Service Management (ITSM) Software Head office and Area Served
4.4 Global Key Players of IT Service Management (ITSM) Software, Product and Application
4.5 Global Key Players of IT Service Management (ITSM) Software, Date of Enter into This Industry
4.6 Companies Mergers & Acquisitions, Expansion Plans
4.7 India IT Service Management (ITSM) Software Market Size by Company
4.7.1 Key Players of IT Service Management (ITSM) Software in India, Ranked by Revenue (2022)
4.7.2 India IT Service Management (ITSM) Software Revenue by Players (2021, 2022 & 2023)
5 Global IT Service Management (ITSM) Software Market Size by Region
5.1 Global IT Service Management (ITSM) Software Market Size by Region: 2018 VS 2022 VS 2029
5.2 Global IT Service Management (ITSM) Software Market Size by Region (2018-2029)
5.2.1 Global IT Service Management (ITSM) Software Market Size by Region: 2018-2023
5.2.2 Global IT Service Management (ITSM) Software Market Size by Region (2024-2029)
6 Americas
6.1 Americas IT Service Management (ITSM) Software Market Size YoY Growth 2018-2029
6.2 Americas IT Service Management (ITSM) Software Market Size by Type
6.2.1 Americas IT Service Management (ITSM) Software Market Size by Type (2018-2023)
6.2.2 Americas IT Service Management (ITSM) Software Market Size by Type (2024-2029)
6.2.3 Americas IT Service Management (ITSM) Software Market Share by Type (2018-2029)
6.3 Americas IT Service Management (ITSM) Software Market Size by Application
6.3.1 Americas IT Service Management (ITSM) Software Market Size by Application (2018-2023)
6.3.2 Americas IT Service Management (ITSM) Software Market Size by Application (2024-2029)
6.3.3 Americas IT Service Management (ITSM) Software Market Share by Application (2018-2029)
6.4 Americas IT Service Management (ITSM) Software Market Facts & Figures by Country (2018, 2022 & 2029)
6.4.1 United States
6.4.2 Canada
6.4.3 Mexico
6.4.4 Brazil
7 EMEA
7.1 EMEA IT Service Management (ITSM) Software Market Size YoY Growth 2018-2029
7.2 EMEA IT Service Management (ITSM) Software Market Size by Type
7.2.1 EMEA IT Service Management (ITSM) Software Market Size by Type (2018-2023)
7.2.2 EMEA IT Service Management (ITSM) Software Market Size by Type (2024-2029)
7.2.3 EMEA IT Service Management (ITSM) Software Market Share by Type (2018-2029)
7.3 EMEA IT Service Management (ITSM) Software Market Size by Application
7.3.1 EMEA IT Service Management (ITSM) Software Market Size by Application (2018-2023)
7.3.2 EMEA IT Service Management (ITSM) Software Market Size by Application (2024-2029)
7.3.3 EMEA IT Service Management (ITSM) Software Market Share by Application (2018-2029)
7.4 EMEA IT Service Management (ITSM) Software Market Facts & Figures by Country (2018, 2022 & 2029)
7.4.1 Europe
7.4.2 Middle East
7.4.3 Africa
8 China
8.1 China IT Service Management (ITSM) Software Market Size YoY Growth 2018-2029
8.2 China IT Service Management (ITSM) Software Market Size by Type
8.2.1 China IT Service Management (ITSM) Software Market Size by Type (2018-2023)
8.2.2 China IT Service Management (ITSM) Software Market Size by Type (2024-2029)
8.2.3 China IT Service Management (ITSM) Software Market Share by Type (2018-2029)
8.3 China IT Service Management (ITSM) Software Market Size by Application
8.3.1 China IT Service Management (ITSM) Software Market Size by Application (2018-2023)
8.3.2 China IT Service Management (ITSM) Software Market Size by Application (2024-2029)
8.3.3 China IT Service Management (ITSM) Software Market Share by Application (2018-2029)
9 APAC (excluding China)
9.1 APAC IT Service Management (ITSM) Software Market Size YoY Growth 2018-2029
9.2 APAC IT Service Management (ITSM) Software Market Size by Type
9.2.1 APAC IT Service Management (ITSM) Software Market Size by Type (2018-2023)
9.2.2 APAC IT Service Management (ITSM) Software Market Size by Type (2024-2029)
9.2.3 APAC IT Service Management (ITSM) Software Market Share by Type (2018-2029)
9.3 APAC IT Service Management (ITSM) Software Market Size by Application
9.3.1 APAC IT Service Management (ITSM) Software Market Size by Application (2018-2023)
9.3.2 APAC IT Service Management (ITSM) Software Market Size by Application (2024-2029)
9.3.3 APAC IT Service Management (ITSM) Software Market Share by Application (2018-2029)
9.4 APAC IT Service Management (ITSM) Software Market Facts & Figures by Country (2018, 2022 & 2029)
9.4.1 Japan
9.4.2 South Korea
9.4.3 China Taiwan
9.4.4 Southeast Asia
9.4.5 India
10 Key Players Profiles
10.1 ServiceNow
10.1.1 ServiceNow Company Details
10.1.2 ServiceNow Business Overview
10.1.3 ServiceNow IT Service Management (ITSM) Software Introduction
10.1.4 ServiceNow Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.1.5 ServiceNow Recent Development
10.2 Atlassian
10.2.1 Atlassian Company Details
10.2.2 Atlassian Business Overview
10.2.3 Atlassian IT Service Management (ITSM) Software Introduction
10.2.4 Atlassian Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.2.5 Atlassian Recent Development
10.3 Ivanti (HEAT Software)
10.3.1 Ivanti (HEAT Software) Company Details
10.3.2 Ivanti (HEAT Software) Business Overview
10.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Introduction
10.3.4 Ivanti (HEAT Software) Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.3.5 Ivanti (HEAT Software) Recent Development
10.4 IBM
10.4.1 IBM Company Details
10.4.2 IBM Business Overview
10.4.3 IBM IT Service Management (ITSM) Software Introduction
10.4.4 IBM Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.4.5 IBM Recent Development
10.5 CA Technologies
10.5.1 CA Technologies Company Details
10.5.2 CA Technologies Business Overview
10.5.3 CA Technologies IT Service Management (ITSM) Software Introduction
10.5.4 CA Technologies Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.5.5 CA Technologies Recent Development
10.6 BMC Software
10.6.1 BMC Software Company Details
10.6.2 BMC Software Business Overview
10.6.3 BMC Software IT Service Management (ITSM) Software Introduction
10.6.4 BMC Software Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.6.5 BMC Software Recent Development
10.7 ASG Software
10.7.1 ASG Software Company Details
10.7.2 ASG Software Business Overview
10.7.3 ASG Software IT Service Management (ITSM) Software Introduction
10.7.4 ASG Software Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.7.5 ASG Software Recent Development
10.8 Axios Systems
10.8.1 Axios Systems Company Details
10.8.2 Axios Systems Business Overview
10.8.3 Axios Systems IT Service Management (ITSM) Software Introduction
10.8.4 Axios Systems Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.8.5 Axios Systems Recent Development
10.9 SAP
10.9.1 SAP Company Details
10.9.2 SAP Business Overview
10.9.3 SAP IT Service Management (ITSM) Software Introduction
10.9.4 SAP Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.9.5 SAP Recent Development
10.10 Cherwell Software
10.10.1 Cherwell Software Company Details
10.10.2 Cherwell Software Business Overview
10.10.3 Cherwell Software IT Service Management (ITSM) Software Introduction
10.10.4 Cherwell Software Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.10.5 Cherwell Software Recent Development
10.11 Micro Focus (Formerly HPE)
10.11.1 Micro Focus (Formerly HPE) Company Details
10.11.2 Micro Focus (Formerly HPE) Business Overview
10.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Introduction
10.11.4 Micro Focus (Formerly HPE) Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.11.5 Micro Focus (Formerly HPE) Recent Development
10.12 Freshworks
10.12.1 Freshworks Company Details
10.12.2 Freshworks Business Overview
10.12.3 Freshworks IT Service Management (ITSM) Software Introduction
10.12.4 Freshworks Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.12.5 Freshworks Recent Development
10.13 Ultimo Software
10.13.1 Ultimo Software Company Details
10.13.2 Ultimo Software Business Overview
10.13.3 Ultimo Software IT Service Management (ITSM) Software Introduction
10.13.4 Ultimo Software Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.13.5 Ultimo Software Recent Development
10.14 Epicor
10.14.1 Epicor Company Details
10.14.2 Epicor Business Overview
10.14.3 Epicor IT Service Management (ITSM) Software Introduction
10.14.4 Epicor Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.14.5 Epicor Recent Development
10.15 TOPdesk
10.15.1 TOPdesk Company Details
10.15.2 TOPdesk Business Overview
10.15.3 TOPdesk IT Service Management (ITSM) Software Introduction
10.15.4 TOPdesk Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.15.5 TOPdesk Recent Development
10.16 Samanage
10.16.1 Samanage Company Details
10.16.2 Samanage Business Overview
10.16.3 Samanage IT Service Management (ITSM) Software Introduction
10.16.4 Samanage Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.16.5 Samanage Recent Development
10.17 Agiloft Service
10.17.1 Agiloft Service Company Details
10.17.2 Agiloft Service Business Overview
10.17.3 Agiloft Service IT Service Management (ITSM) Software Introduction
10.17.4 Agiloft Service Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.17.5 Agiloft Service Recent Development
10.18 Symantec
10.18.1 Symantec Company Details
10.18.2 Symantec Business Overview
10.18.3 Symantec IT Service Management (ITSM) Software Introduction
10.18.4 Symantec Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.18.5 Symantec Recent Development
10.19 SysAid
10.19.1 SysAid Company Details
10.19.2 SysAid Business Overview
10.19.3 SysAid IT Service Management (ITSM) Software Introduction
10.19.4 SysAid Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.19.5 SysAid Recent Development
10.20 SolarWinds
10.20.1 SolarWinds Company Details
10.20.2 SolarWinds Business Overview
10.20.3 SolarWinds IT Service Management (ITSM) Software Introduction
10.20.4 SolarWinds Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.20.5 SolarWinds Recent Development
10.21 Autotask
10.21.1 Autotask Company Details
10.21.2 Autotask Business Overview
10.21.3 Autotask IT Service Management (ITSM) Software Introduction
10.21.4 Autotask Revenue in IT Service Management (ITSM) Software Business (2018-2023)
10.21.5 Autotask Recent Development
11 Research Findings and Conclusion
12 Appendix
12.1 Research Methodology
12.1.1 Methodology/Research Approach
12.1.2 Data Source
12.2 Disclaimer
12.3 Author Details
FEATURED COMPANIES
ServiceNow
EU
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo Software
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
List of Tables
    Table 1. IT Service Management (ITSM) Software Market Size India VS Global, CAGR (2018 VS 2022 VS 2029)
    Table 2. IT Service Management (ITSM) Software Market Trends
    Table 3. IT Service Management (ITSM) Software Market Drivers
    Table 4. IT Service Management (ITSM) Software Market Challenges
    Table 5. IT Service Management (ITSM) Software Market Restraints
    Table 6. Global IT Service Management (ITSM) Software Market Size by Type: 2018 VS 2022 VS 2029 (US$ Million)
    Table 7. India IT Service Management (ITSM) Software Market Size by Type: 2018 VS 2022 VS 2029 (US$ Million)
    Table 8. Global IT Service Management (ITSM) Software Market Size by Application: 2018 VS 2022 VS 2029 (US$ Million)
    Table 9. India IT Service Management (ITSM) Software Market Size by Application: 2018 VS 2022 VS 2029 (US$ Million)
    Table 10. Global Key Companies of IT Service Management (ITSM) Software, Ranked by Revenue (2022) & (US$ Million)
    Table 11. Global IT Service Management (ITSM) Software Revenue by Player, (US$ Million), 2018-2023
    Table 12. Global IT Service Management (ITSM) Software Revenue Share by Player, 2018-2023
    Table 13. Global IT Service Management (ITSM) Software Companies Market Concentration Ratio (CR5 and HHI)
    Table 14. Global IT Service Management (ITSM) Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in IT Service Management (ITSM) Software as of 2022)
    Table 15. Global Key Players of IT Service Management (ITSM) Software, Headquarters and Area Served
    Table 16. Global Key Players of IT Service Management (ITSM) Software, Product and Application
    Table 17. Global Key Players of IT Service Management (ITSM) Software, Date of Enter into This Industry
    Table 18. Companies Mergers & Acquisitions, Expansion Plans
    Table 19. Key Players of IT Service Management (ITSM) Software in India, Ranked by Revenue (2022) & (US$ Million)
    Table 20. India IT Service Management (ITSM) Software Revenue by Players, (US$ Million), 2021, 2022 & 2023
    Table 21. India IT Service Management (ITSM) Software Revenue Share by Players, 2021, 2022 & 2023
    Table 22. Global IT Service Management (ITSM) Software Market Size Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
    Table 23. Global IT Service Management (ITSM) Software Market Size by Region (2018-2023) & (US$ Million)
    Table 24. Global IT Service Management (ITSM) Software Market Size Forecast by Region (2024-2029) & (US$ Million)
    Table 25. Americas IT Service Management (ITSM) Software Market Size by Type (2018-2023) & (US$ Million)
    Table 26. Americas IT Service Management (ITSM) Software Market Size by Type (2024-2029) & (US$ Million)
    Table 27. Americas IT Service Management (ITSM) Software Market Size by Application (2018-2023) & (US$ Million)
    Table 28. Americas IT Service Management (ITSM) Software Market Size by Application (2024-2029) & (US$ Million)
    Table 29. Americas IT Service Management (ITSM) Software Market Size Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 30. Americas IT Service Management (ITSM) Software Market Size by Country (2018-2023) & (US$ Million)
    Table 31. Americas IT Service Management (ITSM) Software Market Size by Country (2024-2029) & (US$ Million)
    Table 32. EMEA IT Service Management (ITSM) Software Market Size by Type (2018-2023) & (US$ Million)
    Table 33. EMEA IT Service Management (ITSM) Software Market Size by Type (2024-2029) & (US$ Million)
    Table 34. EMEA IT Service Management (ITSM) Software Market Size by Application (2018-2023) & (US$ Million)
    Table 35. EMEA IT Service Management (ITSM) Software Market Size by Application (2024-2029) & (US$ Million)
    Table 36. EMEA IT Service Management (ITSM) Software Market Size Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 37. EMEA IT Service Management (ITSM) Software Market Size by Country (2018-2023) & (US$ Million)
    Table 38. EMEA IT Service Management (ITSM) Software Market Size by Country (2024-2029) & (US$ Million)
    Table 39. China IT Service Management (ITSM) Software Market Size by Type (2018-2023) & (US$ Million)
    Table 40. China IT Service Management (ITSM) Software Market Size by Type (2024-2029) & (US$ Million)
    Table 41. China IT Service Management (ITSM) Software Market Size by Application (2018-2023) & (US$ Million)
    Table 42. China IT Service Management (ITSM) Software Market Size by Application (2024-2029) & (US$ Million)
    Table 43. China IT Service Management (ITSM) Software Market Size Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 44. APAC IT Service Management (ITSM) Software Market Size by Type (2018-2023) & (US$ Million)
    Table 45. APAC IT Service Management (ITSM) Software Market Size by Type (2024-2029) & (US$ Million)
    Table 46. APAC IT Service Management (ITSM) Software Market Size by Application (2018-2023) & (US$ Million)
    Table 47. APAC IT Service Management (ITSM) Software Market Size by Application (2024-2029) & (US$ Million)
    Table 48. APAC IT Service Management (ITSM) Software Market Size Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
    Table 49. APAC IT Service Management (ITSM) Software Market Size by Region (2018-2023) & (US$ Million)
    Table 50. APAC IT Service Management (ITSM) Software Market Size by Region (2024-2029) & (US$ Million)
    Table 51. ServiceNow Company Details
    Table 52. ServiceNow Business Overview
    Table 53. ServiceNow IT Service Management (ITSM) Software Product
    Table 54. ServiceNow Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 55. ServiceNow Recent Development
    Table 56. Atlassian Company Details
    Table 57. Atlassian Business Overview
    Table 58. Atlassian IT Service Management (ITSM) Software Product
    Table 59. Atlassian Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 60. Atlassian Recent Development
    Table 61. Ivanti (HEAT Software) Company Details
    Table 62. Ivanti (HEAT Software) Business Overview
    Table 63. Ivanti (HEAT Software) IT Service Management (ITSM) Software Product
    Table 64. Ivanti (HEAT Software) Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 65. Ivanti (HEAT Software) Recent Development
    Table 66. IBM Company Details
    Table 67. IBM Business Overview
    Table 68. IBM IT Service Management (ITSM) Software Product
    Table 69. IBM Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 70. IBM Recent Development
    Table 71. CA Technologies Company Details
    Table 72. CA Technologies Business Overview
    Table 73. CA Technologies IT Service Management (ITSM) Software Product
    Table 74. CA Technologies Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 75. CA Technologies Recent Development
    Table 76. BMC Software Company Details
    Table 77. BMC Software Business Overview
    Table 78. BMC Software IT Service Management (ITSM) Software Product
    Table 79. BMC Software Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 80. BMC Software Recent Development
    Table 81. ASG Software Company Details
    Table 82. ASG Software Business Overview
    Table 83. ASG Software IT Service Management (ITSM) Software Product
    Table 84. ASG Software Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 85. ASG Software Recent Development
    Table 86. Axios Systems Company Details
    Table 87. Axios Systems Business Overview
    Table 88. Axios Systems IT Service Management (ITSM) Software Product
    Table 89. Axios Systems Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 90. Axios Systems Recent Development
    Table 91. SAP Company Details
    Table 92. SAP Business Overview
    Table 93. SAP IT Service Management (ITSM) Software Product
    Table 94. SAP Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 95. SAP Recent Development
    Table 96. Cherwell Software Company Details
    Table 97. Cherwell Software Business Overview
    Table 98. Cherwell Software IT Service Management (ITSM) Software Product
    Table 99. Cherwell Software Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 100. Cherwell Software Recent Development
    Table 101. Micro Focus (Formerly HPE) Company Details
    Table 102. Micro Focus (Formerly HPE) Business Overview
    Table 103. Micro Focus (Formerly HPE) IT Service Management (ITSM) Software Product
    Table 104. Micro Focus (Formerly HPE) Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 105. Micro Focus (Formerly HPE) Recent Development
    Table 106. Freshworks Company Details
    Table 107. Freshworks Business Overview
    Table 108. Freshworks IT Service Management (ITSM) Software Product
    Table 109. Freshworks Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 110. Freshworks Recent Development
    Table 111. Ultimo Software Company Details
    Table 112. Ultimo Software Business Overview
    Table 113. Ultimo Software IT Service Management (ITSM) Software Product
    Table 114. Ultimo Software Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 115. Ultimo Software Recent Development
    Table 116. Epicor Company Details
    Table 117. Epicor Business Overview
    Table 118. Epicor IT Service Management (ITSM) Software Product
    Table 119. Epicor Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 120. Epicor Recent Development
    Table 121. TOPdesk Company Details
    Table 122. TOPdesk Business Overview
    Table 123. TOPdesk IT Service Management (ITSM) Software Product
    Table 124. TOPdesk Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 125. TOPdesk Recent Development
    Table 126. Samanage Company Details
    Table 127. Samanage Business Overview
    Table 128. Samanage IT Service Management (ITSM) Software Product
    Table 129. Samanage Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 130. Samanage Recent Development
    Table 131. Agiloft Service Company Details
    Table 132. Agiloft Service Business Overview
    Table 133. Agiloft Service IT Service Management (ITSM) Software Product
    Table 134. Agiloft Service Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 135. Agiloft Service Recent Development
    Table 136. Symantec Company Details
    Table 137. Symantec Business Overview
    Table 138. Symantec IT Service Management (ITSM) Software Product
    Table 139. Symantec Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 140. Symantec Recent Development
    Table 141. SysAid Company Details
    Table 142. SysAid Business Overview
    Table 143. SysAid IT Service Management (ITSM) Software Product
    Table 144. SysAid Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 145. SysAid Recent Development
    Table 146. SolarWinds Company Details
    Table 147. SolarWinds Business Overview
    Table 148. SolarWinds IT Service Management (ITSM) Software Product
    Table 149. SolarWinds Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 150. SolarWinds Recent Development
    Table 151. Autotask Company Details
    Table 152. Autotask Business Overview
    Table 153. Autotask IT Service Management (ITSM) Software Product
    Table 154. Autotask Revenue in IT Service Management (ITSM) Software Business (2018-2023) & (US$ Million)
    Table 155. Autotask Recent Development
    Table 156. Research Programs/Design for This Report
    Table 157. Key Data Information from Secondary Sources
    Table 158. Key Data Information from Primary Sources
List of Figures
    Figure 1. IT Service Management (ITSM) Software Product Picture
    Figure 2. Global IT Service Management (ITSM) Software Market Size, (US$ Million), 2018 VS 2022 VS 2029
    Figure 3. Global IT Service Management (ITSM) Software Market Size 2018-2029 (US$ Million)
    Figure 4. India IT Service Management (ITSM) Software Market Size, (US$ Million), 2018 VS 2022 VS 2029
    Figure 5. India IT Service Management (ITSM) Software Market Size 2018-2029 (US$ Million)
    Figure 6. India IT Service Management (ITSM) Software Market Share in Global 2018-2029
    Figure 7. IT Service Management (ITSM) Software Report Years Considered
    Figure 8. Product Picture of Cloud-Based
    Figure 9. Product Picture of On-Premises
    Figure 10. Global IT Service Management (ITSM) Software Market Share by Type in 2022 & 2029
    Figure 11. Global IT Service Management (ITSM) Software Market Size by Type (2018-2029) & (US$ Million)
    Figure 12. Global IT Service Management (ITSM) Software Market Share by Type (2018-2029)
    Figure 13. India IT Service Management (ITSM) Software Market Share by Type in 2022 & 2029
    Figure 14. India IT Service Management (ITSM) Software Market Size by Type (2018-2029) & (US$ Million)
    Figure 15. India IT Service Management (ITSM) Software Market Share by Type (2018-2029)
    Figure 16. Product Picture of SMEs
    Figure 17. Product Picture of Large Enterprises
    Figure 18. Global IT Service Management (ITSM) Software Market Share by Application in 2022 & 2029
    Figure 19. Global IT Service Management (ITSM) Software Market Size by Application (2018-2029) & (US$ Million)
    Figure 20. Global IT Service Management (ITSM) Software Market Share by Application (2018-2029)
    Figure 21. India IT Service Management (ITSM) Software Market Share by Application in 2022 & 2029
    Figure 22. India IT Service Management (ITSM) Software Market Size by Application (2018-2029) & (US$ Million)
    Figure 23. India IT Service Management (ITSM) Software Market Share by Application (2018-2029)
    Figure 24. The Top 5 and 10 Largest Companies of IT Service Management (ITSM) Software in the World: Market Share by IT Service Management (ITSM) Software Revenue in 2022
    Figure 25. Global IT Service Management (ITSM) Software Market Size Market Share by Region: 2018 VS 2022 VS 2029
    Figure 26. Global IT Service Management (ITSM) Software Market Share by Region (2018-2029)
    Figure 27. Americas IT Service Management (ITSM) Software Market Size Growth Rate 2018-2029 (US$ Million)
    Figure 28. Americas IT Service Management (ITSM) Software Market Share by Type (2018-2029)
    Figure 29. Americas IT Service Management (ITSM) Software Market Share by Application (2018-2029)
    Figure 30. United States IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 31. Canada IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 32. Mexico IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 33. Brazil IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 34. EMEA IT Service Management (ITSM) Software Market Size Growth Rate 2018-2029 (US$ Million)
    Figure 35. EMEA IT Service Management (ITSM) Software Market Share by Type (2018-2029)
    Figure 36. EMEA IT Service Management (ITSM) Software Market Share by Application (2018-2029)
    Figure 37. Europe IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 38. Middle East IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 39. Africa IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 40. China IT Service Management (ITSM) Software Market Size Growth Rate 2018-2029 (US$ Million)
    Figure 41. China IT Service Management (ITSM) Software Market Share by Type (2018-2029)
    Figure 42. China IT Service Management (ITSM) Software Market Share by Application (2018-2029)
    Figure 43. APAC IT Service Management (ITSM) Software Market Size Growth Rate 2018-2029 (US$ Million)
    Figure 44. APAC IT Service Management (ITSM) Software Market Share by Type (2018-2029)
    Figure 45. APAC IT Service Management (ITSM) Software Market Share by Application (2018-2029)
    Figure 46. Japan IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 47. South Korea IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 48. China Taiwan IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 49. Southeast Asia IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 50. India IT Service Management (ITSM) Software Market Size Growth Rate (2018-2029) & (US$ Million)
    Figure 51. ServiceNow Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 52. Atlassian Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 53. Ivanti (HEAT Software) Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 54. IBM Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 55. CA Technologies Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 56. BMC Software Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 57. ASG Software Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 58. Axios Systems Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 59. SAP Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 60. Cherwell Software Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 61. Micro Focus (Formerly HPE) Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 62. Freshworks Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 63. Ultimo Software Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 64. Epicor Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 65. TOPdesk Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 66. Samanage Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 67. Agiloft Service Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 68. Symantec Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 69. SysAid Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 70. SolarWinds Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 71. Autotask Revenue Growth Rate in IT Service Management (ITSM) Software Business (2018-2023)
    Figure 72. Bottom-up and Top-down Approaches for This Report
    Figure 73. Data Triangulation
    Figure 74. Key Executives Interviewed
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