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Global AI in IT Service Management Market Outlook, In‑Depth Analysis & Forecast to 2031
Published Date: November 2025
|
Report Code: QYRE-Auto-21G17207
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Global AI in IT Service Management Market Research Report 2024
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Global AI in IT Service Management Market Outlook, In‑Depth Analysis & Forecast to 2031

Code: QYRE-Auto-21G17207
Report
November 2025
Pages:130
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES

AI in IT Service Management Market

The global AI in IT Service Management market is projected to grow from US$ million in 2024 to US$ million by 2031, at a CAGR of %(2025-2031), driven by critical product segments and diverse end‑use applications.
AI in IT Service Management (ITSM) refers to the application of artificial intelligence (AI) technologies to streamline and improve various aspects of IT service delivery, support, and operations. AI-powered solutions in ITSM aim to automate routine tasks, enhance decision-making processes, and provide proactive support to improve efficiency and user satisfaction.
From a downstream perspective, SMEs accounted for % of 2024 revenue, surging to US$ million by 2031 (CAGR: % from 2025–2031).
AI in IT Service Management leading manufacturers including ServiceNow, BMC Software, IBM, Micro Focus, Cherwell Software, Freshworks, ManageEngine, Atlassian, SysAid, OpsRamp, etc., dominate supply; the top five capture approximately % of global revenue, with ServiceNow leading 2024 sales at US$ million.
Regional Outlook:
North America rose from US$ million in 2024 to a forecast US$ million by 2031 (CAGR %).
Asia‑Pacific will expand from US$ million to US$ million (CAGR  %), led by China (US$ million in 2024, % share rising to % by 2031), Japan (CAGR %), South Korea (CAGR %), and Southeast Asia (CAGR %).
Europe is set to grow from US$ million to US$ million (CAGR %), with Germany projected to hit US$ million by 2031 (CAGR %).

Report Includes:

This definitive report equips CEOs, marketing directors, and investors with a 360° view of the global AI in IT Service Management market across value chain. It analyzes historical revenue data (2020–2024) and delivers forecasts through 2031, illuminating demand trends and growth drivers.
By segmenting the market by Type and by Application, the study quantifies market size, growth rates, niche opportunities, and substitution risks, and analyzes downstream customers distribution pattern.
Granular regional insights cover five major markets—North America, Europe, APAC, South America, and MEA—with in‑depth analysis of 20+ countries, detailing dominant products, competitive landscape, and downstream demand trends.
Critical competitive intelligence profiles players—revenue, margins, pricing strategies, and major customers—and dissects the top-player positioning across product lines, applications, and regions to reveal strategic strengths.
A concise Industry‑chain overview maps upstream, middlestream, and downstream distribution dynamics to identify strategic gaps and unmet demand.
Market Segmentation

Scope of AI in IT Service Management Market Report

Report Metric Details
Report Name AI in IT Service Management Market
Segment by Type
  • Cloud-Based
  • On-Premises
Segment by Application
  • SMEs
  • Large Enterprises
Sales by Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company ServiceNow, BMC Software, IBM, Micro Focus, Cherwell Software, Freshworks, ManageEngine, Atlassian, SysAid, OpsRamp
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Defines the AI in IT Service Management study scope, segments the market by Type and by Application, etc, highlights segment size and growth potential.
  • Chapter 2: Offers current market state, projects global revenue and sales to 2031, pinpointing high consumption regions and emerging market catalysts
  • Chapter 3: Dissects the player landscape—ranks by revenue and profitability, details Player performance by product type and evaluates concentration alongside M&A moves.
  • Chapter 4: Unlocks high margin product segments—compares revenue, ASP, and technology differentiators, highlighting growth niches and substitution risks
  • Chapter 5: Targets downstream market opportunities—evaluates market size by Application, identifies emerging use cases, and profiles leading customers by region and by Application.
  • Chapter 6: North America—breaks down market size by Type, by Application and country, profiles key players and assesses growth drivers and barriers.
  • Chapter 7: Europe—analyses regional market by Type, by Application and players, flagging drivers and barriers.
  • Chapter 8: Asia Pacific—quantifies market size by Type, by Application, and region/country, profiles top players, and uncovers high potential expansion areas.
  • Chapter 9: Central & South America—measures market size by Type, by Application, and country, profiles top players, and identifies investment opportunities and challenges.
  • Chapter 10: Middle East and Africa—evaluates market size by Type, by Application, and country, profiles key players, and outlines investment prospects and market hurdles
  • Chapter 11: Profiles players in depth—details product specs, revenue, margins; Top-tier players 2024 sales breakdowns by Product type, by Application, by region SWOT analysis, and recent strategic developments.
  • Chapter 12: Industry chain—analyses upstream, cost drivers, plus downstream channels.
  • Chapter 13: Market dynamics—explores drivers, restraints, regulatory impacts, and risk mitigation strategies.
  • Chapter 14: Actionable conclusions and strategic recommendations.
  • Why This Report:
  • Beyond standard market data, this analysis provides a clear profitability roadmap—empowering you to:
  • Allocate capital strategically to high growth regions (Chapters 6–10) and margin rich segments (Chapter 5).
  • Negotiate from strength with suppliers (Chapter 12) and customers (Chapter 5) using cost and demand intelligence.
  • Outmaneuver competitors with granular insights into their operations, margins, and strategies (Chapters 3 and 11).
  • Capitalize on the projected billion‑dollar opportunity with data‑driven regional and segment tactics (Chapter 12-14).
  • Leverage this 360° intelligence to turn market complexity into actionable competitive advantage.

FAQ for this report

Who are the main players in the AI in IT Service Management Market report?

Ans: The main players in the AI in IT Service Management Market are ServiceNow, BMC Software, IBM, Micro Focus, Cherwell Software, Freshworks, ManageEngine, Atlassian, SysAid, OpsRamp

What are the Application segmentation covered in the AI in IT Service Management Market report?

Ans: The Applications covered in the AI in IT Service Management Market report are SMEs, Large Enterprises

What are the Type segmentation covered in the AI in IT Service Management Market report?

Ans: The Types covered in the AI in IT Service Management Market report are Cloud-Based, On-Premises

1 Study Coverage
1.1 Introduction to AI in IT Service Management: Definition, Properties, and Key Attributes
1.2 Market Segmentation by Type
1.2.1 Global AI in IT Service Management Market Size by Type, 2020 VS 2024 VS 2031
1.2.2 Cloud-Based
1.2.3 On-Premises
1.3 Market Segmentation by Application
1.3.1 Global AI in IT Service Management Market Size by Application, 2020 VS 2024 VS 2031
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Executive Summary
2.1 Global AI in IT Service Management Revenue Estimates and Forecasts 2020-2031
2.2 Global AI in IT Service Management Revenue by Region
2.2.1 Revenue Comparison: 2020 VS 2024 VS 2031
2.2.2 Historical and Forecasted Revenue by Region (2020-2031)
2.2.3 Global Revenue Market Share by Region (2020-2031)
2.2.4 Emerging Market Focus: Growth Drivers & Investment Trends
3 Competition by Players
3.1 Global AI in IT Service Management Player Revenue Rankings and Profitability
3.1.1 Global Revenue (Value) by Players (2020-2025)
3.1.2 Global Key Player Revenue Ranking (2023 vs. 2024)
3.1.3 Revenue-Based Tier Segmentation (Tier 1, Tier 2, and Tier 3)
3.1.4 Gross Margin by Top Player (2020 VS 2024)
3.2 Global AI in IT Service Management Companies Headquarters and Service Footprint
3.3 Main Product Type Market Size by Players
3.3.1 Cloud-Based Market Size by Players
3.3.2 On-Premises Market Size by Players
3.4 Global AI in IT Service Management Market Concentration and Dynamics
3.4.1 Global Market Concentration (CR5 and HHI)
3.4.2 Entrant/Exit Impact Analysis
3.4.3 Strategic Moves: M&A, Expansion, R&D Investment
4 Global Product Segmentation Analysis
4.1 Global AI in IT Service Management Revenue Trends by Type
4.1.1 Global Historical and Forecasted Revenue by Type (2020-2031)
4.1.2 Global Revenue Market Share by Type (2020-2031)
4.2 Key Product Attributes and Differentiation
4.3 Subtype Dynamics: Growth Leaders, Profitability and Risk
4.3.1 High-Growth Niches and Adoption Drivers
4.3.2 Profitability Hotspots and Cost Drivers
4.3.3 Substitution Threats
5 Global Downstream Application Analysis
5.1 Global AI in IT Service Management Revenue by Application
5.1.1 Global Historical and Forecasted Revenue by Application (2020-2031)
5.1.2 Revenue Market Share by Application (2020-2031)
5.1.3 High-Growth Application Identification
5.1.4 Emerging Application Case Studies
5.2 Downstream Customer Analysis
5.2.1 Top Customers by Region
5.2.2 Top Customers by Application
6 North America
6.1 North America Market Size (2020-2031)
6.2 North America Key Players Revenue in 2024
6.3 North America AI in IT Service Management Market Size by Type (2020-2031)
6.4 North America AI in IT Service Management Market Size by Application (2020-2031)
6.5 North America Growth Accelerators and Market Barriers
6.6 North America AI in IT Service Management Market Size by Country
6.6.1 North America Revenue Trends by Country
6.6.2 US
6.6.3 Canada
6.6.4 Mexico
7 Europe
7.1 Europe Market Size (2020-2031)
7.2 Europe Key Players Revenue in 2024
7.3 Europe AI in IT Service Management Market Size by Type (2020-2031)
7.4 Europe AI in IT Service Management Market Size by Application (2020-2031)
7.5 Europe Growth Accelerators and Market Barriers
7.6 Europe AI in IT Service Management Market Size by Country
7.6.1 Europe Revenue Trends by Country
7.6.2 Germany
7.6.3 France
7.6.4 U.K.
7.6.5 Italy
7.6.6 Russia
8 Asia-Pacific
8.1 Asia-Pacific Market Size (2020-2031)
8.2 Asia-Pacific Key Players Revenue in 2024
8.3 Asia-Pacific AI in IT Service Management Market Size by Type (2020-2031)
8.4 Asia-Pacific AI in IT Service Management Market Size by Application (2020-2031)
8.5 Asia-Pacific Growth Accelerators and Market Barriers
8.6 Asia-Pacific AI in IT Service Management Market Size by Region
8.6.1 Asia-Pacific Revenue Trends by Region
8.7 China
8.8 Japan
8.9 South Korea
8.10 Australia
8.11 India
8.12 Southeast Asia
8.12.1 Indonesia
8.12.2 Vietnam
8.12.3 Malaysia
8.12.4 Philippines
8.12.5 Singapore
9 Central and South America
9.1 Central and South America Market Size (2020-2031)
9.2 Central and South America Key Players Revenue in 2024
9.3 Central and South America AI in IT Service Management Market Size by Type (2020-2031)
9.4 Central and South America AI in IT Service Management Market Size by Application (2020-2031)
9.5 Central and South America Investment Opportunities and Key Challenges
9.6 Central and South America AI in IT Service Management Market Size by Country
9.6.1 Central and South America Revenue Trends by Country (2020 VS 2024 VS 2031)
9.6.2 Brazil
9.6.3 Argentina
10 Middle East and Africa
10.1 Middle East and Africa Market Size (2020-2031)
10.2 Middle East and Africa Key Players Revenue in 2024
10.3 Middle East and Africa AI in IT Service Management Market Size by Type (2020-2031)
10.4 Middle East and Africa AI in IT Service Management Market Size by Application (2020-2031)
10.5 Middle East and Africa Investment Opportunities and Key Challenges
10.6 Middle East and Africa AI in IT Service Management Market Size by Country
10.6.1 Middle East and Africa Revenue Trends by Country (2020 VS 2024 VS 2031)
10.6.2 GCC Countries
10.6.3 Israel
10.6.4 Egypt
10.6.5 South Africa
11 Corporate Profile
11.1 ServiceNow
11.1.1 ServiceNow Corporation Information
11.1.2 ServiceNow Business Overview
11.1.3 ServiceNow AI in IT Service Management Product Features and Attributes
11.1.4 ServiceNow AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.1.5 ServiceNow AI in IT Service Management Revenue by Product in 2024
11.1.6 ServiceNow AI in IT Service Management Revenue by Application in 2024
11.1.7 ServiceNow AI in IT Service Management Revenue by Geographic Area in 2024
11.1.8 ServiceNow AI in IT Service Management SWOT Analysis
11.1.9 ServiceNow Recent Developments
11.2 BMC Software
11.2.1 BMC Software Corporation Information
11.2.2 BMC Software Business Overview
11.2.3 BMC Software AI in IT Service Management Product Features and Attributes
11.2.4 BMC Software AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.2.5 BMC Software AI in IT Service Management Revenue by Product in 2024
11.2.6 BMC Software AI in IT Service Management Revenue by Application in 2024
11.2.7 BMC Software AI in IT Service Management Revenue by Geographic Area in 2024
11.2.8 BMC Software AI in IT Service Management SWOT Analysis
11.2.9 BMC Software Recent Developments
11.3 IBM
11.3.1 IBM Corporation Information
11.3.2 IBM Business Overview
11.3.3 IBM AI in IT Service Management Product Features and Attributes
11.3.4 IBM AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.3.5 IBM AI in IT Service Management Revenue by Product in 2024
11.3.6 IBM AI in IT Service Management Revenue by Application in 2024
11.3.7 IBM AI in IT Service Management Revenue by Geographic Area in 2024
11.3.8 IBM AI in IT Service Management SWOT Analysis
11.3.9 IBM Recent Developments
11.4 Micro Focus
11.4.1 Micro Focus Corporation Information
11.4.2 Micro Focus Business Overview
11.4.3 Micro Focus AI in IT Service Management Product Features and Attributes
11.4.4 Micro Focus AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.4.5 Micro Focus AI in IT Service Management Revenue by Product in 2024
11.4.6 Micro Focus AI in IT Service Management Revenue by Application in 2024
11.4.7 Micro Focus AI in IT Service Management Revenue by Geographic Area in 2024
11.4.8 Micro Focus AI in IT Service Management SWOT Analysis
11.4.9 Micro Focus Recent Developments
11.5 Cherwell Software
11.5.1 Cherwell Software Corporation Information
11.5.2 Cherwell Software Business Overview
11.5.3 Cherwell Software AI in IT Service Management Product Features and Attributes
11.5.4 Cherwell Software AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.5.5 Cherwell Software AI in IT Service Management Revenue by Product in 2024
11.5.6 Cherwell Software AI in IT Service Management Revenue by Application in 2024
11.5.7 Cherwell Software AI in IT Service Management Revenue by Geographic Area in 2024
11.5.8 Cherwell Software AI in IT Service Management SWOT Analysis
11.5.9 Cherwell Software Recent Developments
11.6 Freshworks
11.6.1 Freshworks Corporation Information
11.6.2 Freshworks Business Overview
11.6.3 Freshworks AI in IT Service Management Product Features and Attributes
11.6.4 Freshworks AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.6.5 Freshworks Recent Developments
11.7 ManageEngine
11.7.1 ManageEngine Corporation Information
11.7.2 ManageEngine Business Overview
11.7.3 ManageEngine AI in IT Service Management Product Features and Attributes
11.7.4 ManageEngine AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.7.5 ManageEngine Recent Developments
11.8 Atlassian
11.8.1 Atlassian Corporation Information
11.8.2 Atlassian Business Overview
11.8.3 Atlassian AI in IT Service Management Product Features and Attributes
11.8.4 Atlassian AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.8.5 Atlassian Recent Developments
11.9 SysAid
11.9.1 SysAid Corporation Information
11.9.2 SysAid Business Overview
11.9.3 SysAid AI in IT Service Management Product Features and Attributes
11.9.4 SysAid AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.9.5 SysAid Recent Developments
11.10 OpsRamp
11.10.1 OpsRamp Corporation Information
11.10.2 OpsRamp Business Overview
11.10.3 OpsRamp AI in IT Service Management Product Features and Attributes
11.10.4 OpsRamp AI in IT Service Management Revenue and Gross Margin (2020-2025)
11.10.5 Company Ten Recent Developments
12 AI in IT Service ManagementIndustry Chain Analysis
12.1 AI in IT Service Management Industry Chain
12.2 Upstream Analysis
12.2.1 Upstream Key Suppliers
12.3 Middlestream Analysis
12.4 Downstream Sales Model and Distribution Networks
12.4.1 Sales Channels
12.4.2 Distributors
13 AI in IT Service Management Market Dynamics
13.1 Industry Trends and Evolution
13.2 Market Growth Drivers and Emerging Opportunities
13.3 Market Challenges, Risks, and Restraints
14 Key Findings in the Global AI in IT Service Management Study
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Author Details
List of Tables
 Table 1. Global AI in IT Service Management Market Size Growth Rate by Type, 2020 VS 2024 VS 2031 (US$ Million)
 Table 2. Global AI in IT Service Management Market Size Growth Rate by Application, 2020 VS 2024 VS 2031 (US$ Million)
 Table 3. Global AI in IT Service Management Revenue Grow Rate (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
 Table 4. Global AI in IT Service Management Revenue by Region (2020-2025) & (US$ Million)
 Table 5. Global AI in IT Service Management Revenue by Region (2026-2031) & (US$ Million)
 Table 6. Emerging Market Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
 Table 7. Global AI in IT Service Management Revenue by Players (2020-2025) & (US$ Million)
 Table 8. Global AI in IT Service Management Revenue Market Share by Players (2020-2025)
 Table 9. Global Key Players’Ranking Shift (2023 vs. 2024) (Based on Revenue)
 Table 10. Global AI in IT Service Management by Player Tier (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in AI in IT Service Management as of 2024)
 Table 11. Global AI in IT Service Management Average Gross Margin (%) by Player (2020 VS 2024)
 Table 12. Global AI in IT Service Management Companies Headquarters
 Table 13. Global AI in IT Service Management Market Concentration Ratio (CR5 and HHI)
 Table 14. Key Market Entrant/Exit (2020-2024) – Drivers & Impact Analysis
 Table 15. Key Mergers & Acquisitions, Expansion Plans, R&D Investment
 Table 16. Global AI in IT Service Management Revenue by Type (2020-2025) & (US$ Million)
 Table 17. Global AI in IT Service Management Revenue by Type (2026-2031) & (US$ Million)
 Table 18. Key Product Attributes and Differentiation
 Table 19. Global AI in IT Service Management Revenue by Application (2020-2025) & (US$ Million)
 Table 20. Global AI in IT Service Management Revenue by Application (2026-2031) & (US$ Million)
 Table 21. AI in IT Service Management High-Growth Sectors Demand CAGR (2024-2031)
 Table 22. Top Customers by Region
 Table 23. Top Customers by Application
 Table 24. North America AI in IT Service Management Growth Accelerators and Market Barriers
 Table 25. North America AI in IT Service Management Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
 Table 26. Europe AI in IT Service Management Growth Accelerators and Market Barriers
 Table 27. Europe AI in IT Service Management Revenue Grow Rate (CAGR) by Country: 2020 VS 2024 VS 2031 (US$ Million)
 Table 28. Asia-Pacific AI in IT Service Management Growth Accelerators and Market Barriers
 Table 29. Asia-Pacific AI in IT Service Management Revenue Grow Rate (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
 Table 30. Central and South America AI in IT Service Management Investment Opportunities and Key Challenges
 Table 31. Central and South America AI in IT Service Management Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
 Table 32. Middle East and Africa AI in IT Service Management Investment Opportunities and Key Challenges
 Table 33. Middle East and Africa AI in IT Service Management Revenue Grow Rate (CAGR) by Country (2020 VS 2024 VS 2031) (US$ Million)
 Table 34. ServiceNow Corporation Information
 Table 35. ServiceNow Description and Major Businesses
 Table 36. ServiceNow Product Features and Attributes
 Table 37. ServiceNow Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 38. ServiceNow Revenue Proportion by Product in 2024
 Table 39. ServiceNow Revenue Proportion by Application in 2024
 Table 40. ServiceNow Revenue Proportion by Geographic Area in 2024
 Table 41. ServiceNow AI in IT Service Management SWOT Analysis
 Table 42. ServiceNow Recent Developments
 Table 43. BMC Software Corporation Information
 Table 44. BMC Software Description and Major Businesses
 Table 45. BMC Software Product Features and Attributes
 Table 46. BMC Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 47. BMC Software Revenue Proportion by Product in 2024
 Table 48. BMC Software Revenue Proportion by Application in 2024
 Table 49. BMC Software Revenue Proportion by Geographic Area in 2024
 Table 50. BMC Software AI in IT Service Management SWOT Analysis
 Table 51. BMC Software Recent Developments
 Table 52. IBM Corporation Information
 Table 53. IBM Description and Major Businesses
 Table 54. IBM Product Features and Attributes
 Table 55. IBM Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 56. IBM Revenue Proportion by Product in 2024
 Table 57. IBM Revenue Proportion by Application in 2024
 Table 58. IBM Revenue Proportion by Geographic Area in 2024
 Table 59. IBM AI in IT Service Management SWOT Analysis
 Table 60. IBM Recent Developments
 Table 61. Micro Focus Corporation Information
 Table 62. Micro Focus Description and Major Businesses
 Table 63. Micro Focus Product Features and Attributes
 Table 64. Micro Focus Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 65. Micro Focus Revenue Proportion by Product in 2024
 Table 66. Micro Focus Revenue Proportion by Application in 2024
 Table 67. Micro Focus Revenue Proportion by Geographic Area in 2024
 Table 68. Micro Focus AI in IT Service Management SWOT Analysis
 Table 69. Micro Focus Recent Developments
 Table 70. Cherwell Software Corporation Information
 Table 71. Cherwell Software Description and Major Businesses
 Table 72. Cherwell Software Product Features and Attributes
 Table 73. Cherwell Software Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 74. Cherwell Software Revenue Proportion by Product in 2024
 Table 75. Cherwell Software Revenue Proportion by Application in 2024
 Table 76. Cherwell Software Revenue Proportion by Geographic Area in 2024
 Table 77. Cherwell Software AI in IT Service Management SWOT Analysis
 Table 78. Cherwell Software Recent Developments
 Table 79. Freshworks Corporation Information
 Table 80. Freshworks Description and Major Businesses
 Table 81. Freshworks Product Features and Attributes
 Table 82. Freshworks Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 83. Freshworks Recent Developments
 Table 84. ManageEngine Corporation Information
 Table 85. ManageEngine Description and Major Businesses
 Table 86. ManageEngine Product Features and Attributes
 Table 87. ManageEngine Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 88. ManageEngine Recent Developments
 Table 89. Atlassian Corporation Information
 Table 90. Atlassian Description and Major Businesses
 Table 91. Atlassian Product Features and Attributes
 Table 92. Atlassian Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 93. Atlassian Recent Developments
 Table 94. SysAid Corporation Information
 Table 95. SysAid Description and Major Businesses
 Table 96. SysAid Product Features and Attributes
 Table 97. SysAid Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 98. SysAid Recent Developments
 Table 99. OpsRamp Corporation Information
 Table 100. OpsRamp Description and Major Businesses
 Table 101. OpsRamp Product Features and Attributes
 Table 102. OpsRamp Revenue (US$ Million) and Gross Margin (2020-2025)
 Table 103. OpsRamp Recent Developments
 Table 104. Raw Materials Key Suppliers
 Table 105. Distributors List
 Table 106. Market Trends and Market Evolution
 Table 107. Market Drivers and Opportunities
 Table 108. Market Challenges, Risks, and Restraints
 Table 109. Research Programs/Design for This Report
 Table 110. Key Data Information from Secondary Sources
 Table 111. Key Data Information from Primary Sources


List of Figures
 Figure 1. AI in IT Service Management Product Picture
 Figure 2. Global AI in IT Service Management Market Size Growth Rate by Type, 2020 VS 2024 VS 2031 (US$ Million)
 Figure 3. Cloud-Based Product Picture
 Figure 4. On-Premises Product Picture
 Figure 5. Global AI in IT Service Management Market Size Growth Rate by Application, 2020 VS 2024 VS 2031 (US$ Million)
 Figure 6. SMEs
 Figure 7. Large Enterprises
 Figure 8. AI in IT Service Management Report Years Considered
 Figure 9. Global AI in IT Service Management Revenue, (US$ Million), 2020 VS 2024 VS 2031
 Figure 10. Global AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 11. Global AI in IT Service Management Revenue (CAGR) by Region: 2020 VS 2024 VS 2031 (US$ Million)
 Figure 12. Global AI in IT Service Management Revenue Market Share by Region (2020-2031)
 Figure 13. Global AI in IT Service Management Revenue Market Share Ranking (2024)
 Figure 14. Tier Distribution by Revenue Contribution (2020 VS 2024)
 Figure 15. Cloud-Based Revenue Market Share by Player in 2024
 Figure 16. On-Premises Revenue Market Share by Player in 2024
 Figure 17. Global AI in IT Service Management Revenue Market Share by Type (2020-2031)
 Figure 18. Global AI in IT Service Management Revenue Market Share by Application (2020-2031)
 Figure 19. North America AI in IT Service Management Revenue YoY (2020-2031) & (US$ Million)
 Figure 20. North America Top 5 Players AI in IT Service Management Revenue (US$ Million) in 2024
 Figure 21. North America AI in IT Service Management Revenue (US$ Million) by Type (2020 - 2031)
 Figure 22. North America AI in IT Service Management Revenue (US$ Million) by Application (2020-2031)
 Figure 23. US AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 24. Canada AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 25. Mexico AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 26. Europe AI in IT Service Management Revenue YoY (2020-2031) & (US$ Million)
 Figure 27. Europe Top 5 Players AI in IT Service Management Revenue (US$ Million) in 2024
 Figure 28. Europe AI in IT Service Management Revenue (US$ Million) by Type (2020-2031)
 Figure 29. Europe AI in IT Service Management Revenue (US$ Million) by Application (2020-2031)
 Figure 30. Germany AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 31. France AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 32. U.K. AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 33. Italy AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 34. Russia AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 35. Asia-Pacific AI in IT Service Management Revenue YoY (2020-2031) & (US$ Million)
 Figure 36. Asia-Pacific Top 8 Players AI in IT Service Management Revenue (US$ Million) in 2024
 Figure 37. Asia-Pacific AI in IT Service Management Revenue (US$ Million) by Type (2020-2031)
 Figure 38. Asia-Pacific AI in IT Service Management Revenue (US$ Million) by Application (2020-2031)
 Figure 39. Indonesia AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 40. Japan AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 41. South Korea AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 42. Australia AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 43. India AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 44. Indonesia AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 45. Vietnam AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 46. Malaysia AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 47. Philippines AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 48. Singapore AI in IT Service Management Revenue (2020-2031) & (US$ Million)
 Figure 49. Central and South America AI in IT Service Management Revenue YoY (2020-2031) & (US$ Million)
 Figure 50. Central and South America Top 5 Players AI in IT Service Management Revenue (US$ Million) in 2024
 Figure 51. Central and South America AI in IT Service Management Revenue (US$ Million) by Type (2020-2031)
 Figure 52. Central and South America AI in IT Service Management Revenue (US$ Million) by Application (2020-2031)
 Figure 53. Brazil AI in IT Service Management Revenue (2020-2025) & (US$ Million)
 Figure 54. Argentina AI in IT Service Management Revenue (2020-2025) & (US$ Million)
 Figure 55. Middle East and Africa AI in IT Service Management Revenue YoY (2020-2031) & (US$ Million)
 Figure 56. Middle East and Africa Top 5 Players AI in IT Service Management Revenue (US$ Million) in 2024
 Figure 57. South America AI in IT Service Management Revenue (US$ Million) by Type (2020-2031)
 Figure 58. Middle East and Africa AI in IT Service Management Revenue (US$ Million) by Application (2020-2031)
 Figure 59. GCC Countries AI in IT Service Management Revenue (2020-2025) & (US$ Million)
 Figure 60. Israel AI in IT Service Management Revenue (2020-2025) & (US$ Million)
 Figure 61. Egypt AI in IT Service Management Revenue (2020-2025) & (US$ Million)
 Figure 62. South Africa AI in IT Service Management Revenue (2020-2025) & (US$ Million)
 Figure 63. AI in IT Service Management Industry Chain Mapping
 Figure 64. Channels of Distribution (Direct Vs Distribution)
 Figure 65. Bottom-up and Top-down Approaches for This Report
 Figure 66. Data Triangulation
 Figure 67. Key Executives Interviewed
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