The global Instant Messaging and Chat Software market is projected to grow from US$ 24210 million in 2024 to US$ 41230 million by 2030, at a Compound Annual Growth Rate (CAGR) of 9.3% during the forecast period.

Instant Messaging and Chat Software Market

Companies use Instant messaging software to facilitate communication between their staff members who may be located in different places and countries. Popular websites such as Facebook offer instant chat services for free.

Market Analysis and Insights: Global Instant Messaging and Chat Software Market

The US & Canada market for Instant Messaging and Chat Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The China market for Instant Messaging and Chat Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The Europe market for Instant Messaging and Chat Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The global key companies of Instant Messaging and Chat Software include Liscio, Mirrorfly, LiveAgent, Genesys, Zoho, Salesforce, Skype, Slack and Twist, etc. In 2023, the global top five players had a share approximately % in terms of revenue.

Instant Messaging and Chat Software is widely used in various fields, such as Large Enterprises and SMEs, etc. Large Enterprises provides greatest supports to the Instant Messaging and Chat Software industry development. In 2023, global % revenue of Instant Messaging and Chat Software went into Large Enterprises filed and the proportion will reach to % in 2030.

Report Covers:

This report presents an overview of global market for Instant Messaging and Chat Software market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.

This report researches the key producers of Instant Messaging and Chat Software, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Instant Messaging and Chat Software, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Instant Messaging and Chat Software revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Instant Messaging and Chat Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Instant Messaging and Chat Software revenue, projected growth trends, production technology, application and end-user industry.

Market Segmentation

Scope of Instant Messaging and Chat Software Market Report

Report Metric	Details
Report Name	Instant Messaging and Chat Software Market
Accounted market size in 2024	US$ 24210 million
Forecasted market size in 2030	US$ 41230 million
CAGR	9.3
Base Year	2024
Forecasted years	2025 - 2030
Segment by Type	PC Mobile
Segment by Application	Large Enterprises SMEs
By Region	North America (United States, Canada) Europe (Germany, France, UK, Italy, Russia) Rest of Europe Nordic Countries Asia-Pacific (China, Japan, South Korea) Southeast Asia (India, Australia) Rest of Asia Latin America (Mexico, Brazil) Rest of Latin America Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company	Liscio, Mirrorfly, LiveAgent, Genesys, Zoho, Salesforce, Skype, Slack, Twist, Freshchat, Zendesk, Nextiva, Flock, HelpCrunch, Quire, Talkspirit
Forecast units	USD million in value
Report coverage	Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Instant Messaging and Chat Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Instant Messaging and Chat Software companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Instant Messaging and Chat Software revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions

FAQ for this report

How fast is Instant Messaging and Chat Software Market growing?

Ans: The Instant Messaging and Chat Software Market witnessing a CAGR of 9.3 during the forecast period 2025-2030.

What is the Instant Messaging and Chat Software Market size in 2030?

Ans: The Instant Messaging and Chat Software Market size in 2030 will be US$ 41230 million.

Who are the main players in the Instant Messaging and Chat Software Market report?

Ans: The main players in the Instant Messaging and Chat Software Market are Liscio, Mirrorfly, LiveAgent, Genesys, Zoho, Salesforce, Skype, Slack, Twist, Freshchat, Zendesk, Nextiva, Flock, HelpCrunch, Quire, Talkspirit

What are the Application segmentation covered in the Instant Messaging and Chat Software Market report?

Ans: The Applications covered in the Instant Messaging and Chat Software Market report are Large Enterprises, SMEs

What are the Type segmentation covered in the Instant Messaging and Chat Software Market report?

Ans: The Types covered in the Instant Messaging and Chat Software Market report are PC, Mobile

1 Report Overview

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Instant Messaging and Chat Software Market Size Growth Rate by Type, 2019 VS 2023 VS 2030

1.2.2 PC

1.2.3 Mobile

1.3 Market by Application

1.3.1 Global Instant Messaging and Chat Software Market Size Growth Rate by Application, 2019 VS 2023 VS 2030

1.3.2 Large Enterprises

1.3.3 SMEs

1.4 Assumptions and Limitations

1.5 Study Objectives

1.6 Years Considered

2 Global Growth Trends

2.1 Global Instant Messaging and Chat Software Market Perspective (2019-2030)

2.2 Global Instant Messaging and Chat Software Growth Trends by Region

2.2.1 Instant Messaging and Chat Software Market Size by Region: 2019 VS 2023 VS 2030

2.2.2 Instant Messaging and Chat Software Historic Market Size by Region (2019-2024)

2.2.3 Instant Messaging and Chat Software Forecasted Market Size by Region (2025-2030)

2.3 Instant Messaging and Chat Software Market Dynamics

2.3.1 Instant Messaging and Chat Software Industry Trends

2.3.2 Instant Messaging and Chat Software Market Drivers

2.3.3 Instant Messaging and Chat Software Market Challenges

2.3.4 Instant Messaging and Chat Software Market Restraints

3 Competition Landscape by Key Players

3.1 Global Revenue Instant Messaging and Chat Software by Players

3.1.1 Global Instant Messaging and Chat Software Revenue by Players (2019-2024)

3.1.2 Global Instant Messaging and Chat Software Revenue Market Share by Players (2019-2024)

3.2 Global Instant Messaging and Chat Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Global Key Players of Instant Messaging and Chat Software, Ranking by Revenue, 2022 VS 2023 VS 2024

3.4 Global Instant Messaging and Chat Software Market Concentration Ratio

3.4.1 Global Instant Messaging and Chat Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Instant Messaging and Chat Software Revenue in 2023

3.5 Global Key Players of Instant Messaging and Chat Software Head office and Area Served

3.6 Global Key Players of Instant Messaging and Chat Software, Product and Application

3.7 Global Key Players of Instant Messaging and Chat Software, Date of Enter into This Industry

3.8 Mergers & Acquisitions, Expansion Plans

4 Instant Messaging and Chat Software Breakdown Data by Type

4.1 Global Instant Messaging and Chat Software Historic Market Size by Type (2019-2024)

4.2 Global Instant Messaging and Chat Software Forecasted Market Size by Type (2025-2030)

5 Instant Messaging and Chat Software Breakdown Data by Application

5.1 Global Instant Messaging and Chat Software Historic Market Size by Application (2019-2024)

5.2 Global Instant Messaging and Chat Software Forecasted Market Size by Application (2025-2030)

6 North America

6.1 North America Instant Messaging and Chat Software Market Size (2019-2030)

6.2 North America Instant Messaging and Chat Software Market Size by Type

6.2.1 North America Instant Messaging and Chat Software Market Size by Type (2019-2024)

6.2.2 North America Instant Messaging and Chat Software Market Size by Type (2025-2030)

6.2.3 North America Instant Messaging and Chat Software Market Share by Type (2019-2030)

6.3 North America Instant Messaging and Chat Software Market Size by Application

6.3.1 North America Instant Messaging and Chat Software Market Size by Application (2019-2024)

6.3.2 North America Instant Messaging and Chat Software Market Size by Application (2025-2030)

6.3.3 North America Instant Messaging and Chat Software Market Share by Application (2019-2030)

6.4 North America Instant Messaging and Chat Software Market Size by Country

6.4.1 North America Instant Messaging and Chat Software Market Size by Country: 2019 VS 2023 VS 2030

6.4.2 North America Instant Messaging and Chat Software Market Size by Country (2019-2024)

6.4.3 North America Instant Messaging and Chat Software Market Size by Country (2025-2030)

6.4.4 U.S.

6.4.5 Canada

7 Europe

7.1 Europe Instant Messaging and Chat Software Market Size (2019-2030)

7.2 Europe Instant Messaging and Chat Software Market Size by Type

7.2.1 Europe Instant Messaging and Chat Software Market Size by Type (2019-2024)

7.2.2 Europe Instant Messaging and Chat Software Market Size by Type (2025-2030)

7.2.3 Europe Instant Messaging and Chat Software Market Share by Type (2019-2030)

7.3 Europe Instant Messaging and Chat Software Market Size by Application

7.3.1 Europe Instant Messaging and Chat Software Market Size by Application (2019-2024)

7.3.2 Europe Instant Messaging and Chat Software Market Size by Application (2025-2030)

7.3.3 Europe Instant Messaging and Chat Software Market Share by Application (2019-2030)

7.4 Europe Instant Messaging and Chat Software Market Size by Country

7.4.1 Europe Instant Messaging and Chat Software Market Size by Country: 2019 VS 2023 VS 2030

7.4.2 Europe Instant Messaging and Chat Software Market Size by Country (2019-2024)

7.4.3 Europe Instant Messaging and Chat Software Market Size by Country (2025-2030)

7.4.3 Germany

7.4.4 France

7.4.5 U.K.

7.4.6 Italy

7.4.7 Russia

7.4.8 Nordic Countries

8 China

8.1 China Instant Messaging and Chat Software Market Size (2019-2030)

8.2 China Instant Messaging and Chat Software Market Size by Type

8.2.1 China Instant Messaging and Chat Software Market Size by Type (2019-2024)

8.2.2 China Instant Messaging and Chat Software Market Size by Type (2025-2030)

8.2.3 China Instant Messaging and Chat Software Market Share by Type (2019-2030)

8.3 China Instant Messaging and Chat Software Market Size by Application

8.3.1 China Instant Messaging and Chat Software Market Size by Application (2019-2024)

8.3.2 China Instant Messaging and Chat Software Market Size by Application (2025-2030)

8.3.3 China Instant Messaging and Chat Software Market Share by Application (2019-2030)

9 Asia (excluding China)

9.1 Asia Instant Messaging and Chat Software Market Size (2019-2030)

9.2 Asia Instant Messaging and Chat Software Market Size by Type

9.2.1 Asia Instant Messaging and Chat Software Market Size by Type (2019-2024)

9.2.2 Asia Instant Messaging and Chat Software Market Size by Type (2025-2030)

9.2.3 Asia Instant Messaging and Chat Software Market Share by Type (2019-2030)

9.3 Asia Instant Messaging and Chat Software Market Size by Application

9.3.1 Asia Instant Messaging and Chat Software Market Size by Application (2019-2024)

9.3.2 Asia Instant Messaging and Chat Software Market Size by Application (2025-2030)

9.3.3 Asia Instant Messaging and Chat Software Market Share by Application (2019-2030)

9.4 Asia Instant Messaging and Chat Software Market Size by Region

9.4.1 Asia Instant Messaging and Chat Software Market Size by Region: 2019 VS 2023 VS 2030

9.4.2 Asia Instant Messaging and Chat Software Market Size by Region (2019-2024)

9.4.3 Asia Instant Messaging and Chat Software Market Size by Region (2025-2030)

9.4.4 Japan

9.4.5 South Korea

9.4.6 China Taiwan

9.4.7 Southeast Asia

9.4.8 India

9.4.9 Australia

10 Middle East, Africa, and Latin America

10.1 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size (2019-2030)

10.2 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Type

10.2.1 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Type (2019-2024)

10.2.2 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Type (2025-2030)

10.2.3 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Share by Type (2019-2030)

10.3 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Application

10.3.1 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Application (2019-2024)

10.3.2 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Application (2025-2030)

10.3.3 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Share by Application (2019-2030)

10.4 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Country

10.4.1 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Country: 2019 VS 2023 VS 2030

10.4.2 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Country (2019-2024)

10.4.3 Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Country (2025-2030)

10.4.4 Brazil

10.4.5 Mexico

10.4.6 Turkey

10.4.7 Saudi Arabia

10.4.8 Israel

10.4.9 GCC Countries

11 Key Players Profiles

11.1 Liscio

11.1.1 Liscio Company Details

11.1.2 Liscio Business Overview

11.1.3 Liscio Instant Messaging and Chat Software Introduction

11.1.4 Liscio Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.1.5 Liscio Recent Developments

11.2 Mirrorfly

11.2.1 Mirrorfly Company Details

11.2.2 Mirrorfly Business Overview

11.2.3 Mirrorfly Instant Messaging and Chat Software Introduction

11.2.4 Mirrorfly Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.2.5 Mirrorfly Recent Developments

11.3 LiveAgent

11.3.1 LiveAgent Company Details

11.3.2 LiveAgent Business Overview

11.3.3 LiveAgent Instant Messaging and Chat Software Introduction

11.3.4 LiveAgent Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.3.5 LiveAgent Recent Developments

11.4 Genesys

11.4.1 Genesys Company Details

11.4.2 Genesys Business Overview

11.4.3 Genesys Instant Messaging and Chat Software Introduction

11.4.4 Genesys Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.4.5 Genesys Recent Developments

11.5 Zoho

11.5.1 Zoho Company Details

11.5.2 Zoho Business Overview

11.5.3 Zoho Instant Messaging and Chat Software Introduction

11.5.4 Zoho Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.5.5 Zoho Recent Developments

11.6 Salesforce

11.6.1 Salesforce Company Details

11.6.2 Salesforce Business Overview

11.6.3 Salesforce Instant Messaging and Chat Software Introduction

11.6.4 Salesforce Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.6.5 Salesforce Recent Developments

11.7 Skype

11.7.1 Skype Company Details

11.7.2 Skype Business Overview

11.7.3 Skype Instant Messaging and Chat Software Introduction

11.7.4 Skype Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.7.5 Skype Recent Developments

11.8 Slack

11.8.1 Slack Company Details

11.8.2 Slack Business Overview

11.8.3 Slack Instant Messaging and Chat Software Introduction

11.8.4 Slack Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.8.5 Slack Recent Developments

11.9 Twist

11.9.1 Twist Company Details

11.9.2 Twist Business Overview

11.9.3 Twist Instant Messaging and Chat Software Introduction

11.9.4 Twist Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.9.5 Twist Recent Developments

11.10 Freshchat

11.10.1 Freshchat Company Details

11.10.2 Freshchat Business Overview

11.10.3 Freshchat Instant Messaging and Chat Software Introduction

11.10.4 Freshchat Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.10.5 Freshchat Recent Developments

11.11 Zendesk

11.11.1 Zendesk Company Details

11.11.2 Zendesk Business Overview

11.11.3 Zendesk Instant Messaging and Chat Software Introduction

11.11.4 Zendesk Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.11.5 Zendesk Recent Developments

11.12 Nextiva

11.12.1 Nextiva Company Details

11.12.2 Nextiva Business Overview

11.12.3 Nextiva Instant Messaging and Chat Software Introduction

11.12.4 Nextiva Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.12.5 Nextiva Recent Developments

11.13 Flock

11.13.1 Flock Company Details

11.13.2 Flock Business Overview

11.13.3 Flock Instant Messaging and Chat Software Introduction

11.13.4 Flock Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.13.5 Flock Recent Developments

11.14 HelpCrunch

11.14.1 HelpCrunch Company Details

11.14.2 HelpCrunch Business Overview

11.14.3 HelpCrunch Instant Messaging and Chat Software Introduction

11.14.4 HelpCrunch Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.14.5 HelpCrunch Recent Developments

11.15 Quire

11.15.1 Quire Company Details

11.15.2 Quire Business Overview

11.15.3 Quire Instant Messaging and Chat Software Introduction

11.15.4 Quire Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.15.5 Quire Recent Developments

11.16 Talkspirit

11.16.1 Talkspirit Company Details

11.16.2 Talkspirit Business Overview

11.16.3 Talkspirit Instant Messaging and Chat Software Introduction

11.16.4 Talkspirit Revenue in Instant Messaging and Chat Software Business (2019-2024)

11.16.5 Talkspirit Recent Developments

12 Analyst's Viewpoints/Conclusions

13 Appendix

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

FEATURED COMPANIES

List of Tables

Table 1. Global Instant Messaging and Chat Software Market Size Growth Rate by Type (US$ Million), 2019 VS 2023 VS 2030

Table 2. Key Players of PC

Table 3. Key Players of Mobile

Table 4. Global Instant Messaging and Chat Software Market Size Growth Rate by Application (US$ Million), 2019 VS 2023 VS 2030

Table 5. Global Instant Messaging and Chat Software Market Size Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030

Table 6. Global Instant Messaging and Chat Software Market Size by Region (2019-2024) & (US$ Million)

Table 7. Global Instant Messaging and Chat Software Market Share by Region (2019-2024)

Table 8. Global Instant Messaging and Chat Software Forecasted Market Size by Region (2025-2030) & (US$ Million)

Table 9. Global Instant Messaging and Chat Software Market Share by Region (2025-2030)

Table 10. Instant Messaging and Chat Software Market Trends

Table 11. Instant Messaging and Chat Software Market Drivers

Table 12. Instant Messaging and Chat Software Market Challenges

Table 13. Instant Messaging and Chat Software Market Restraints

Table 14. Global Instant Messaging and Chat Software Revenue by Players (2019-2024) & (US$ Million)

Table 15. Global Instant Messaging and Chat Software Revenue Share by Players (2019-2024)

Table 16. Global Top Instant Messaging and Chat Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Instant Messaging and Chat Software as of 2023)

Table 17. Global Instant Messaging and Chat Software Industry Ranking 2022 VS 2023 VS 2024

Table 18. Global 5 Largest Players Market Share by Instant Messaging and Chat Software Revenue (CR5 and HHI) & (2019-2024)

Table 19. Global Key Players of Instant Messaging and Chat Software, Headquarters and Area Served

Table 20. Global Key Players of Instant Messaging and Chat Software, Product and Application

Table 21. Global Key Players of Instant Messaging and Chat Software, Product and Application

Table 22. Mergers & Acquisitions, Expansion Plans

Table 23. Global Instant Messaging and Chat Software Market Size by Type (2019-2024) & (US$ Million)

Table 24. Global Instant Messaging and Chat Software Revenue Market Share by Type (2019-2024)

Table 25. Global Instant Messaging and Chat Software Forecasted Market Size by Type (2025-2030) & (US$ Million)

Table 26. Global Instant Messaging and Chat Software Revenue Market Share by Type (2025-2030)

Table 27. Global Instant Messaging and Chat Software Market Size by Application (2019-2024) & (US$ Million)

Table 28. Global Instant Messaging and Chat Software Revenue Share by Application (2019-2024)

Table 29. Global Instant Messaging and Chat Software Forecasted Market Size by Application (2025-2030) & (US$ Million)

Table 30. Global Instant Messaging and Chat Software Revenue Share by Application (2025-2030)

Table 31. North America Instant Messaging and Chat Software Market Size by Type (2019-2024) & (US$ Million)

Table 32. North America Instant Messaging and Chat Software Market Size by Type (2025-2030) & (US$ Million)

Table 33. North America Instant Messaging and Chat Software Market Size by Application (2019-2024) & (US$ Million)

Table 34. North America Instant Messaging and Chat Software Market Size by Application (2025-2030) & (US$ Million)

Table 35. North America Instant Messaging and Chat Software Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030

Table 36. North America Instant Messaging and Chat Software Market Size by Country (2019-2024) & (US$ Million)

Table 37. North America Instant Messaging and Chat Software Market Size by Country (2025-2030) & (US$ Million)

Table 38. Europe Instant Messaging and Chat Software Market Size by Type (2019-2024) & (US$ Million)

Table 39. Europe Instant Messaging and Chat Software Market Size by Type (2025-2030) & (US$ Million)

Table 40. Europe Instant Messaging and Chat Software Market Size by Application (2019-2024) & (US$ Million)

Table 41. Europe Instant Messaging and Chat Software Market Size by Application (2025-2030) & (US$ Million)

Table 42. Europe Instant Messaging and Chat Software Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030

Table 43. Europe Instant Messaging and Chat Software Market Size by Country (2019-2024) & (US$ Million)

Table 44. Europe Instant Messaging and Chat Software Market Size by Country (2025-2030) & (US$ Million)

Table 45. China Instant Messaging and Chat Software Market Size by Type (2019-2024) & (US$ Million)

Table 46. China Instant Messaging and Chat Software Market Size by Type (2025-2030) & (US$ Million)

Table 47. China Instant Messaging and Chat Software Market Size by Application (2019-2024) & (US$ Million)

Table 48. China Instant Messaging and Chat Software Market Size by Application (2025-2030) & (US$ Million)

Table 49. Asia Instant Messaging and Chat Software Market Size by Type (2019-2024) & (US$ Million)

Table 50. Asia Instant Messaging and Chat Software Market Size by Type (2025-2030) & (US$ Million)

Table 51. Asia Instant Messaging and Chat Software Market Size by Application (2019-2024) & (US$ Million)

Table 52. Asia Instant Messaging and Chat Software Market Size by Application (2025-2030) & (US$ Million)

Table 53. Asia Instant Messaging and Chat Software Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030

Table 54. Asia Instant Messaging and Chat Software Market Size by Region (2019-2024) & (US$ Million)

Table 55. Asia Instant Messaging and Chat Software Market Size by Region (2025-2030) & (US$ Million)

Table 56. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Type (2019-2024) & (US$ Million)

Table 57. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Type (2025-2030) & (US$ Million)

Table 58. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Application (2019-2024) & (US$ Million)

Table 59. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Application (2025-2030) & (US$ Million)

Table 60. Middle East, Africa, and Latin America Instant Messaging and Chat Software Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030

Table 61. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Country (2019-2024) & (US$ Million)

Table 62. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size by Country (2025-2030) & (US$ Million)

Table 63. Liscio Company Details

Table 64. Liscio Business Overview

Table 65. Liscio Instant Messaging and Chat Software Product

Table 66. Liscio Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 67. Liscio Recent Developments

Table 68. Mirrorfly Company Details

Table 69. Mirrorfly Business Overview

Table 70. Mirrorfly Instant Messaging and Chat Software Product

Table 71. Mirrorfly Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 72. Mirrorfly Recent Developments

Table 73. LiveAgent Company Details

Table 74. LiveAgent Business Overview

Table 75. LiveAgent Instant Messaging and Chat Software Product

Table 76. LiveAgent Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 77. LiveAgent Recent Developments

Table 78. Genesys Company Details

Table 79. Genesys Business Overview

Table 80. Genesys Instant Messaging and Chat Software Product

Table 81. Genesys Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 82. Genesys Recent Developments

Table 83. Zoho Company Details

Table 84. Zoho Business Overview

Table 85. Zoho Instant Messaging and Chat Software Product

Table 86. Zoho Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 87. Zoho Recent Developments

Table 88. Salesforce Company Details

Table 89. Salesforce Business Overview

Table 90. Salesforce Instant Messaging and Chat Software Product

Table 91. Salesforce Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 92. Salesforce Recent Developments

Table 93. Skype Company Details

Table 94. Skype Business Overview

Table 95. Skype Instant Messaging and Chat Software Product

Table 96. Skype Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 97. Skype Recent Developments

Table 98. Slack Company Details

Table 99. Slack Business Overview

Table 100. Slack Instant Messaging and Chat Software Product

Table 101. Slack Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 102. Slack Recent Developments

Table 103. Twist Company Details

Table 104. Twist Business Overview

Table 105. Twist Instant Messaging and Chat Software Product

Table 106. Twist Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 107. Twist Recent Developments

Table 108. Freshchat Company Details

Table 109. Freshchat Business Overview

Table 110. Freshchat Instant Messaging and Chat Software Product

Table 111. Freshchat Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 112. Freshchat Recent Developments

Table 113. Zendesk Company Details

Table 114. Zendesk Business Overview

Table 115. Zendesk Instant Messaging and Chat Software Product

Table 116. Zendesk Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 117. Zendesk Recent Developments

Table 118. Nextiva Company Details

Table 119. Nextiva Business Overview

Table 120. Nextiva Instant Messaging and Chat Software Product

Table 121. Nextiva Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 122. Nextiva Recent Developments

Table 123. Flock Company Details

Table 124. Flock Business Overview

Table 125. Flock Instant Messaging and Chat Software Product

Table 126. Flock Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 127. Flock Recent Developments

Table 128. HelpCrunch Company Details

Table 129. HelpCrunch Business Overview

Table 130. HelpCrunch Instant Messaging and Chat Software Product

Table 131. HelpCrunch Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 132. HelpCrunch Recent Developments

Table 133. Quire Company Details

Table 134. Quire Business Overview

Table 135. Quire Instant Messaging and Chat Software Product

Table 136. Quire Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 137. Quire Recent Developments

Table 138. Talkspirit Company Details

Table 139. Talkspirit Business Overview

Table 140. Talkspirit Instant Messaging and Chat Software Product

Table 141. Talkspirit Revenue in Instant Messaging and Chat Software Business (2019-2024) & (US$ Million)

Table 142. Talkspirit Recent Developments

Table 143. Research Programs/Design for This Report

Table 144. Key Data Information from Secondary Sources

Table 145. Key Data Information from Primary Sources

List of Figures

Figure 1. Global Instant Messaging and Chat Software Market Size Growth Rate by Type, 2019 VS 2023 VS 2030 (US$ Million)

Figure 2. Global Instant Messaging and Chat Software Market Share by Type: 2023 VS 2030

Figure 3. PC Features

Figure 4. Mobile Features

Figure 5. Global Instant Messaging and Chat Software Market Size Growth Rate by Application, 2019 VS 2023 VS 2030 (US$ Million)

Figure 6. Global Instant Messaging and Chat Software Market Share by Application: 2023 VS 2030

Figure 7. Large Enterprises Case Studies

Figure 8. SMEs Case Studies

Figure 9. Instant Messaging and Chat Software Report Years Considered

Figure 10. Global Instant Messaging and Chat Software Market Size (US$ Million), Year-over-Year: 2019-2030

Figure 11. Global Instant Messaging and Chat Software Market Size, (US$ Million), 2019 VS 2023 VS 2030

Figure 12. Global Instant Messaging and Chat Software Market Share by Region: 2023 VS 2030

Figure 13. Global Instant Messaging and Chat Software Market Share by Players in 2023

Figure 14. Global Top Instant Messaging and Chat Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Instant Messaging and Chat Software as of 2023)

Figure 15. The Top 10 and 5 Players Market Share by Instant Messaging and Chat Software Revenue in 2023

Figure 16. North America Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 17. North America Instant Messaging and Chat Software Market Share by Type (2019-2030)

Figure 18. North America Instant Messaging and Chat Software Market Share by Application (2019-2030)

Figure 19. North America Instant Messaging and Chat Software Market Share by Country (2019-2030)

Figure 20. United States Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 21. Canada Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 22. Europe Instant Messaging and Chat Software Market Size YoY (2019-2030) & (US$ Million)

Figure 23. Europe Instant Messaging and Chat Software Market Share by Type (2019-2030)

Figure 24. Europe Instant Messaging and Chat Software Market Share by Application (2019-2030)

Figure 25. Europe Instant Messaging and Chat Software Market Share by Country (2019-2030)

Figure 26. Germany Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 27. France Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 28. U.K. Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 29. Italy Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 30. Russia Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 31. Nordic Countries Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 32. China Instant Messaging and Chat Software Market Size YoY (2019-2030) & (US$ Million)

Figure 33. China Instant Messaging and Chat Software Market Share by Type (2019-2030)

Figure 34. China Instant Messaging and Chat Software Market Share by Application (2019-2030)

Figure 35. Asia Instant Messaging and Chat Software Market Size YoY (2019-2030) & (US$ Million)

Figure 36. Asia Instant Messaging and Chat Software Market Share by Type (2019-2030)

Figure 37. Asia Instant Messaging and Chat Software Market Share by Application (2019-2030)

Figure 38. Asia Instant Messaging and Chat Software Market Share by Region (2019-2030)

Figure 39. Japan Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 40. South Korea Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 41. China Taiwan Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 42. Southeast Asia Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 43. India Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 44. Australia Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 45. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Size YoY (2019-2030) & (US$ Million)

Figure 46. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Share by Type (2019-2030)

Figure 47. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Share by Application (2019-2030)

Figure 48. Middle East, Africa, and Latin America Instant Messaging and Chat Software Market Share by Country (2019-2030)

Figure 49. Brazil Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 50. Mexico Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 51. Turkey Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 52. Saudi Arabia Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 53. Israel Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 54. GCC Countries Instant Messaging and Chat Software Market Size YoY Growth (2019-2030) & (US$ Million)

Figure 55. Liscio Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 56. Mirrorfly Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 57. LiveAgent Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 58. Genesys Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 59. Zoho Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 60. Salesforce Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 61. Skype Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 62. Slack Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 63. Twist Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 64. Freshchat Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 65. Zendesk Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 66. Nextiva Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 67. Flock Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 68. HelpCrunch Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 69. Quire Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 70. Talkspirit Revenue Growth Rate in Instant Messaging and Chat Software Business (2019-2024)

Figure 71. Bottom-up and Top-down Approaches for This Report

Figure 72. Data Triangulation

Figure 73. Key Executives Interviewed

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