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Global Social CRM Tools Software Market Research Report 2024
Published Date: May 2024
|
Report Code: QYRE-Auto-35T17163
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Global Social CRM Tools Software Market Research Report 2024
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Global Social CRM Tools Software Market Research Report 2024

Code: QYRE-Auto-35T17163
Report
May 2024
Pages:99
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Businesses
Salesforce
Zoho
Zendesk
HootSuite
LiveAgent
Insightly
Sprout Social
SugarCRM
SocialPilot
Popl
Sendible
Jobin
Oktopost
Sprinklr
Sage
Mlabs
Wati
Lyfpit
Linked Helper
SendJim

Social CRM Tools Software Market

These tools are web application analysis software designed to monitor, assess, and improve social media performance. They collect data across various platforms to provide insights into engagement, reach, and effectiveness of social media strategies. By analyzing metrics beyond basic likes and shares, these tools help businesses understand audience behavior, optimize content, and measure ROI, making them essential for informed decision-making in social media marketing.
The global Social CRM Tools Software market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of %during the forecast period 2024-2030.
The industry trend for Social Media Analytics Tools Software is towards real-time monitoring and AI-driven analytics. With the increasing volume of social media data, these tools are focusing on providing immediate insights to allow businesses to respond quickly to customer feedback and market trends. The market is also seeing a shift towards integrated platforms that offer comprehensive analytics across multiple social channels, enhancing the ability to track performance and strategize effectively.
This report aims to provide a comprehensive presentation of the global market for Social CRM Tools Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Social CRM Tools Software.
The Social CRM Tools Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2023 as the base year, with history and forecast data for the period from 2019 to 2030. This report segments the global Social CRM Tools Software market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Social CRM Tools Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Social CRM Tools Software Market Report

Report Metric Details
Report Name Social CRM Tools Software Market
Segment by Type
  • Cloud-Based
  • On-Premise
Segment by Application
  • Large Enterprises
  • SMEs
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Salesforce, Zoho, Zendesk, Hootsuite, LiveAgent, Insightly, Sprout Social, SugarCRM, SocialPilot, Popl, Sendible, Jobin, Lyfpit, Linked Helper, Oktopost, Sprinklr, SendJim, Sage, mLabs, WATI
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Social CRM Tools Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Social CRM Tools Software Market report?

Ans: The main players in the Social CRM Tools Software Market are Salesforce, Zoho, Zendesk, Hootsuite, LiveAgent, Insightly, Sprout Social, SugarCRM, SocialPilot, Popl, Sendible, Jobin, Lyfpit, Linked Helper, Oktopost, Sprinklr, SendJim, Sage, mLabs, WATI

What are the Application segmentation covered in the Social CRM Tools Software Market report?

Ans: The Applications covered in the Social CRM Tools Software Market report are Large Enterprises, SMEs

What are the Type segmentation covered in the Social CRM Tools Software Market report?

Ans: The Types covered in the Social CRM Tools Software Market report are Cloud-Based, On-Premise

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Social CRM Tools Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Social CRM Tools Software Market Growth by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Social CRM Tools Software Market Perspective (2019-2030)
2.2 Global Social CRM Tools Software Growth Trends by Region
2.2.1 Global Social CRM Tools Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Social CRM Tools Software Historic Market Size by Region (2019-2024)
2.2.3 Social CRM Tools Software Forecasted Market Size by Region (2025-2030)
2.3 Social CRM Tools Software Market Dynamics
2.3.1 Social CRM Tools Software Industry Trends
2.3.2 Social CRM Tools Software Market Drivers
2.3.3 Social CRM Tools Software Market Challenges
2.3.4 Social CRM Tools Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Social CRM Tools Software Players by Revenue
3.1.1 Global Top Social CRM Tools Software Players by Revenue (2019-2024)
3.1.2 Global Social CRM Tools Software Revenue Market Share by Players (2019-2024)
3.2 Global Social CRM Tools Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Social CRM Tools Software Revenue
3.4 Global Social CRM Tools Software Market Concentration Ratio
3.4.1 Global Social CRM Tools Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Social CRM Tools Software Revenue in 2023
3.5 Global Key Players of Social CRM Tools Software Head office and Area Served
3.6 Global Key Players of Social CRM Tools Software, Product and Application
3.7 Global Key Players of Social CRM Tools Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Social CRM Tools Software Breakdown Data by Type
4.1 Global Social CRM Tools Software Historic Market Size by Type (2019-2024)
4.2 Global Social CRM Tools Software Forecasted Market Size by Type (2025-2030)
5 Social CRM Tools Software Breakdown Data by Application
5.1 Global Social CRM Tools Software Historic Market Size by Application (2019-2024)
5.2 Global Social CRM Tools Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Social CRM Tools Software Market Size (2019-2030)
6.2 North America Social CRM Tools Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
6.3 North America Social CRM Tools Software Market Size by Country (2019-2024)
6.4 North America Social CRM Tools Software Market Size by Country (2025-2030)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Social CRM Tools Software Market Size (2019-2030)
7.2 Europe Social CRM Tools Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
7.3 Europe Social CRM Tools Software Market Size by Country (2019-2024)
7.4 Europe Social CRM Tools Software Market Size by Country (2025-2030)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Social CRM Tools Software Market Size (2019-2030)
8.2 Asia-Pacific Social CRM Tools Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
8.3 Asia-Pacific Social CRM Tools Software Market Size by Region (2019-2024)
8.4 Asia-Pacific Social CRM Tools Software Market Size by Region (2025-2030)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Social CRM Tools Software Market Size (2019-2030)
9.2 Latin America Social CRM Tools Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
9.3 Latin America Social CRM Tools Software Market Size by Country (2019-2024)
9.4 Latin America Social CRM Tools Software Market Size by Country (2025-2030)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Social CRM Tools Software Market Size (2019-2030)
10.2 Middle East & Africa Social CRM Tools Software Market Growth Rate by Country: 2019 VS 2023 VS 2030
10.3 Middle East & Africa Social CRM Tools Software Market Size by Country (2019-2024)
10.4 Middle East & Africa Social CRM Tools Software Market Size by Country (2025-2030)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Salesforce
11.1.1 Salesforce Company Details
11.1.2 Salesforce Business Overview
11.1.3 Salesforce Social CRM Tools Software Introduction
11.1.4 Salesforce Revenue in Social CRM Tools Software Business (2019-2024)
11.1.5 Salesforce Recent Development
11.2 Zoho
11.2.1 Zoho Company Details
11.2.2 Zoho Business Overview
11.2.3 Zoho Social CRM Tools Software Introduction
11.2.4 Zoho Revenue in Social CRM Tools Software Business (2019-2024)
11.2.5 Zoho Recent Development
11.3 Zendesk
11.3.1 Zendesk Company Details
11.3.2 Zendesk Business Overview
11.3.3 Zendesk Social CRM Tools Software Introduction
11.3.4 Zendesk Revenue in Social CRM Tools Software Business (2019-2024)
11.3.5 Zendesk Recent Development
11.4 Hootsuite
11.4.1 Hootsuite Company Details
11.4.2 Hootsuite Business Overview
11.4.3 Hootsuite Social CRM Tools Software Introduction
11.4.4 Hootsuite Revenue in Social CRM Tools Software Business (2019-2024)
11.4.5 Hootsuite Recent Development
11.5 LiveAgent
11.5.1 LiveAgent Company Details
11.5.2 LiveAgent Business Overview
11.5.3 LiveAgent Social CRM Tools Software Introduction
11.5.4 LiveAgent Revenue in Social CRM Tools Software Business (2019-2024)
11.5.5 LiveAgent Recent Development
11.6 Insightly
11.6.1 Insightly Company Details
11.6.2 Insightly Business Overview
11.6.3 Insightly Social CRM Tools Software Introduction
11.6.4 Insightly Revenue in Social CRM Tools Software Business (2019-2024)
11.6.5 Insightly Recent Development
11.7 Sprout Social
11.7.1 Sprout Social Company Details
11.7.2 Sprout Social Business Overview
11.7.3 Sprout Social Social CRM Tools Software Introduction
11.7.4 Sprout Social Revenue in Social CRM Tools Software Business (2019-2024)
11.7.5 Sprout Social Recent Development
11.8 SugarCRM
11.8.1 SugarCRM Company Details
11.8.2 SugarCRM Business Overview
11.8.3 SugarCRM Social CRM Tools Software Introduction
11.8.4 SugarCRM Revenue in Social CRM Tools Software Business (2019-2024)
11.8.5 SugarCRM Recent Development
11.9 SocialPilot
11.9.1 SocialPilot Company Details
11.9.2 SocialPilot Business Overview
11.9.3 SocialPilot Social CRM Tools Software Introduction
11.9.4 SocialPilot Revenue in Social CRM Tools Software Business (2019-2024)
11.9.5 SocialPilot Recent Development
11.10 Popl
11.10.1 Popl Company Details
11.10.2 Popl Business Overview
11.10.3 Popl Social CRM Tools Software Introduction
11.10.4 Popl Revenue in Social CRM Tools Software Business (2019-2024)
11.10.5 Popl Recent Development
11.11 Sendible
11.11.1 Sendible Company Details
11.11.2 Sendible Business Overview
11.11.3 Sendible Social CRM Tools Software Introduction
11.11.4 Sendible Revenue in Social CRM Tools Software Business (2019-2024)
11.11.5 Sendible Recent Development
11.12 Jobin
11.12.1 Jobin Company Details
11.12.2 Jobin Business Overview
11.12.3 Jobin Social CRM Tools Software Introduction
11.12.4 Jobin Revenue in Social CRM Tools Software Business (2019-2024)
11.12.5 Jobin Recent Development
11.13 Lyfpit
11.13.1 Lyfpit Company Details
11.13.2 Lyfpit Business Overview
11.13.3 Lyfpit Social CRM Tools Software Introduction
11.13.4 Lyfpit Revenue in Social CRM Tools Software Business (2019-2024)
11.13.5 Lyfpit Recent Development
11.14 Linked Helper
11.14.1 Linked Helper Company Details
11.14.2 Linked Helper Business Overview
11.14.3 Linked Helper Social CRM Tools Software Introduction
11.14.4 Linked Helper Revenue in Social CRM Tools Software Business (2019-2024)
11.14.5 Linked Helper Recent Development
11.15 Oktopost
11.15.1 Oktopost Company Details
11.15.2 Oktopost Business Overview
11.15.3 Oktopost Social CRM Tools Software Introduction
11.15.4 Oktopost Revenue in Social CRM Tools Software Business (2019-2024)
11.15.5 Oktopost Recent Development
11.16 Sprinklr
11.16.1 Sprinklr Company Details
11.16.2 Sprinklr Business Overview
11.16.3 Sprinklr Social CRM Tools Software Introduction
11.16.4 Sprinklr Revenue in Social CRM Tools Software Business (2019-2024)
11.16.5 Sprinklr Recent Development
11.17 SendJim
11.17.1 SendJim Company Details
11.17.2 SendJim Business Overview
11.17.3 SendJim Social CRM Tools Software Introduction
11.17.4 SendJim Revenue in Social CRM Tools Software Business (2019-2024)
11.17.5 SendJim Recent Development
11.18 Sage
11.18.1 Sage Company Details
11.18.2 Sage Business Overview
11.18.3 Sage Social CRM Tools Software Introduction
11.18.4 Sage Revenue in Social CRM Tools Software Business (2019-2024)
11.18.5 Sage Recent Development
11.19 mLabs
11.19.1 mLabs Company Details
11.19.2 mLabs Business Overview
11.19.3 mLabs Social CRM Tools Software Introduction
11.19.4 mLabs Revenue in Social CRM Tools Software Business (2019-2024)
11.19.5 mLabs Recent Development
11.20 WATI
11.20.1 WATI Company Details
11.20.2 WATI Business Overview
11.20.3 WATI Social CRM Tools Software Introduction
11.20.4 WATI Revenue in Social CRM Tools Software Business (2019-2024)
11.20.5 WATI Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Businesses
Salesforce
Zoho
Zendesk
HootSuite
LiveAgent
Insightly
Sprout Social
SugarCRM
SocialPilot
Popl
Sendible
Jobin
Oktopost
Sprinklr
Sage
Mlabs
Wati
Lyfpit
Linked Helper
SendJim
List of Tables
 Table 1. Global Social CRM Tools Software Market Size Growth Rate by Type (US$ Million): 2019 VS 2023 VS 2030
 Table 2. Key Players of Cloud-Based
 Table 3. Key Players of On-Premise
 Table 4. Global Social CRM Tools Software Market Size Growth by Application (US$ Million): 2019 VS 2023 VS 2030
 Table 5. Global Social CRM Tools Software Market Size by Region (US$ Million): 2019 VS 2023 VS 2030
 Table 6. Global Social CRM Tools Software Market Size by Region (2019-2024) & (US$ Million)
 Table 7. Global Social CRM Tools Software Market Share by Region (2019-2024)
 Table 8. Global Social CRM Tools Software Forecasted Market Size by Region (2025-2030) & (US$ Million)
 Table 9. Global Social CRM Tools Software Market Share by Region (2025-2030)
 Table 10. Social CRM Tools Software Market Trends
 Table 11. Social CRM Tools Software Market Drivers
 Table 12. Social CRM Tools Software Market Challenges
 Table 13. Social CRM Tools Software Market Restraints
 Table 14. Global Social CRM Tools Software Revenue by Players (2019-2024) & (US$ Million)
 Table 15. Global Social CRM Tools Software Market Share by Players (2019-2024)
 Table 16. Global Top Social CRM Tools Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social CRM Tools Software as of 2023)
 Table 17. Ranking of Global Top Social CRM Tools Software Companies by Revenue (US$ Million) in 2023
 Table 18. Global 5 Largest Players Market Share by Social CRM Tools Software Revenue (CR5 and HHI) & (2019-2024)
 Table 19. Global Key Players of Social CRM Tools Software, Headquarters and Area Served
 Table 20. Global Key Players of Social CRM Tools Software, Product and Application
 Table 21. Global Key Players of Social CRM Tools Software, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global Social CRM Tools Software Market Size by Type (2019-2024) & (US$ Million)
 Table 24. Global Social CRM Tools Software Revenue Market Share by Type (2019-2024)
 Table 25. Global Social CRM Tools Software Forecasted Market Size by Type (2025-2030) & (US$ Million)
 Table 26. Global Social CRM Tools Software Revenue Market Share by Type (2025-2030)
 Table 27. Global Social CRM Tools Software Market Size by Application (2019-2024) & (US$ Million)
 Table 28. Global Social CRM Tools Software Revenue Market Share by Application (2019-2024)
 Table 29. Global Social CRM Tools Software Forecasted Market Size by Application (2025-2030) & (US$ Million)
 Table 30. Global Social CRM Tools Software Revenue Market Share by Application (2025-2030)
 Table 31. North America Social CRM Tools Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
 Table 32. North America Social CRM Tools Software Market Size by Country (2019-2024) & (US$ Million)
 Table 33. North America Social CRM Tools Software Market Size by Country (2025-2030) & (US$ Million)
 Table 34. Europe Social CRM Tools Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
 Table 35. Europe Social CRM Tools Software Market Size by Country (2019-2024) & (US$ Million)
 Table 36. Europe Social CRM Tools Software Market Size by Country (2025-2030) & (US$ Million)
 Table 37. Asia-Pacific Social CRM Tools Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
 Table 38. Asia-Pacific Social CRM Tools Software Market Size by Region (2019-2024) & (US$ Million)
 Table 39. Asia-Pacific Social CRM Tools Software Market Size by Region (2025-2030) & (US$ Million)
 Table 40. Latin America Social CRM Tools Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
 Table 41. Latin America Social CRM Tools Software Market Size by Country (2019-2024) & (US$ Million)
 Table 42. Latin America Social CRM Tools Software Market Size by Country (2025-2030) & (US$ Million)
 Table 43. Middle East & Africa Social CRM Tools Software Market Size Growth Rate by Country (US$ Million): 2019 VS 2023 VS 2030
 Table 44. Middle East & Africa Social CRM Tools Software Market Size by Country (2019-2024) & (US$ Million)
 Table 45. Middle East & Africa Social CRM Tools Software Market Size by Country (2025-2030) & (US$ Million)
 Table 46. Salesforce Company Details
 Table 47. Salesforce Business Overview
 Table 48. Salesforce Social CRM Tools Software Product
 Table 49. Salesforce Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 50. Salesforce Recent Development
 Table 51. Zoho Company Details
 Table 52. Zoho Business Overview
 Table 53. Zoho Social CRM Tools Software Product
 Table 54. Zoho Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 55. Zoho Recent Development
 Table 56. Zendesk Company Details
 Table 57. Zendesk Business Overview
 Table 58. Zendesk Social CRM Tools Software Product
 Table 59. Zendesk Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 60. Zendesk Recent Development
 Table 61. Hootsuite Company Details
 Table 62. Hootsuite Business Overview
 Table 63. Hootsuite Social CRM Tools Software Product
 Table 64. Hootsuite Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 65. Hootsuite Recent Development
 Table 66. LiveAgent Company Details
 Table 67. LiveAgent Business Overview
 Table 68. LiveAgent Social CRM Tools Software Product
 Table 69. LiveAgent Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 70. LiveAgent Recent Development
 Table 71. Insightly Company Details
 Table 72. Insightly Business Overview
 Table 73. Insightly Social CRM Tools Software Product
 Table 74. Insightly Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 75. Insightly Recent Development
 Table 76. Sprout Social Company Details
 Table 77. Sprout Social Business Overview
 Table 78. Sprout Social Social CRM Tools Software Product
 Table 79. Sprout Social Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 80. Sprout Social Recent Development
 Table 81. SugarCRM Company Details
 Table 82. SugarCRM Business Overview
 Table 83. SugarCRM Social CRM Tools Software Product
 Table 84. SugarCRM Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 85. SugarCRM Recent Development
 Table 86. SocialPilot Company Details
 Table 87. SocialPilot Business Overview
 Table 88. SocialPilot Social CRM Tools Software Product
 Table 89. SocialPilot Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 90. SocialPilot Recent Development
 Table 91. Popl Company Details
 Table 92. Popl Business Overview
 Table 93. Popl Social CRM Tools Software Product
 Table 94. Popl Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 95. Popl Recent Development
 Table 96. Sendible Company Details
 Table 97. Sendible Business Overview
 Table 98. Sendible Social CRM Tools Software Product
 Table 99. Sendible Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 100. Sendible Recent Development
 Table 101. Jobin Company Details
 Table 102. Jobin Business Overview
 Table 103. Jobin Social CRM Tools Software Product
 Table 104. Jobin Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 105. Jobin Recent Development
 Table 106. Lyfpit Company Details
 Table 107. Lyfpit Business Overview
 Table 108. Lyfpit Social CRM Tools Software Product
 Table 109. Lyfpit Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 110. Lyfpit Recent Development
 Table 111. Linked Helper Company Details
 Table 112. Linked Helper Business Overview
 Table 113. Linked Helper Social CRM Tools Software Product
 Table 114. Linked Helper Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 115. Linked Helper Recent Development
 Table 116. Oktopost Company Details
 Table 117. Oktopost Business Overview
 Table 118. Oktopost Social CRM Tools Software Product
 Table 119. Oktopost Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 120. Oktopost Recent Development
 Table 121. Sprinklr Company Details
 Table 122. Sprinklr Business Overview
 Table 123. Sprinklr Social CRM Tools Software Product
 Table 124. Sprinklr Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 125. Sprinklr Recent Development
 Table 126. SendJim Company Details
 Table 127. SendJim Business Overview
 Table 128. SendJim Social CRM Tools Software Product
 Table 129. SendJim Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 130. SendJim Recent Development
 Table 131. Sage Company Details
 Table 132. Sage Business Overview
 Table 133. Sage Social CRM Tools Software Product
 Table 134. Sage Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 135. Sage Recent Development
 Table 136. mLabs Company Details
 Table 137. mLabs Business Overview
 Table 138. mLabs Social CRM Tools Software Product
 Table 139. mLabs Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 140. mLabs Recent Development
 Table 141. WATI Company Details
 Table 142. WATI Business Overview
 Table 143. WATI Social CRM Tools Software Product
 Table 144. WATI Revenue in Social CRM Tools Software Business (2019-2024) & (US$ Million)
 Table 145. WATI Recent Development
 Table 146. Research Programs/Design for This Report
 Table 147. Key Data Information from Secondary Sources
 Table 148. Key Data Information from Primary Sources
 Table 149. Authors List of This Report


List of Figures
 Figure 1. Social CRM Tools Software Picture
 Figure 2. Global Social CRM Tools Software Market Size Comparison by Type (2024-2030) & (US$ Million)
 Figure 3. Global Social CRM Tools Software Market Share by Type: 2023 VS 2030
 Figure 4. Cloud-Based Features
 Figure 5. On-Premise Features
 Figure 6. Global Social CRM Tools Software Market Size by Application (2024-2030) & (US$ Million)
 Figure 7. Global Social CRM Tools Software Market Share by Application: 2023 VS 2030
 Figure 8. Large Enterprises Case Studies
 Figure 9. SMEs Case Studies
 Figure 10. Social CRM Tools Software Report Years Considered
 Figure 11. Global Social CRM Tools Software Market Size (US$ Million), Year-over-Year: 2019-2030
 Figure 12. Global Social CRM Tools Software Market Size, (US$ Million), 2019 VS 2023 VS 2030
 Figure 13. Global Social CRM Tools Software Market Share by Region: 2023 VS 2030
 Figure 14. Global Social CRM Tools Software Market Share by Players in 2023
 Figure 15. Global Top Social CRM Tools Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social CRM Tools Software as of 2023)
 Figure 16. The Top 10 and 5 Players Market Share by Social CRM Tools Software Revenue in 2023
 Figure 17. North America Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 18. North America Social CRM Tools Software Market Share by Country (2019-2030)
 Figure 19. United States Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 20. Canada Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 21. Europe Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 22. Europe Social CRM Tools Software Market Share by Country (2019-2030)
 Figure 23. Germany Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 24. France Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 25. U.K. Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 26. Italy Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 27. Russia Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 28. Nordic Countries Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 29. Asia-Pacific Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 30. Asia-Pacific Social CRM Tools Software Market Share by Region (2019-2030)
 Figure 31. China Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 32. Japan Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 33. South Korea Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 34. Southeast Asia Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 35. India Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 36. Australia Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 37. Latin America Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 38. Latin America Social CRM Tools Software Market Share by Country (2019-2030)
 Figure 39. Mexico Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 40. Brazil Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 41. Middle East & Africa Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 42. Middle East & Africa Social CRM Tools Software Market Share by Country (2019-2030)
 Figure 43. Turkey Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 44. Saudi Arabia Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 45. UAE Social CRM Tools Software Market Size YoY Growth (2019-2030) & (US$ Million)
 Figure 46. Salesforce Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 47. Zoho Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 48. Zendesk Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 49. Hootsuite Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 50. LiveAgent Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 51. Insightly Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 52. Sprout Social Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 53. SugarCRM Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 54. SocialPilot Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 55. Popl Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 56. Sendible Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 57. Jobin Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 58. Lyfpit Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 59. Linked Helper Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 60. Oktopost Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 61. Sprinklr Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 62. SendJim Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 63. Sage Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 64. mLabs Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 65. WATI Revenue Growth Rate in Social CRM Tools Software Business (2019-2024)
 Figure 66. Bottom-up and Top-down Approaches for This Report
 Figure 67. Data Triangulation
 Figure 68. Key Executives Interviewed
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