Global Customer Experience Monitoring Software Market Research Report 2023

The global Customer Experience Monitoring Software market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

North American market for Customer Experience Monitoring Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

Asia-Pacific market for Customer Experience Monitoring Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The global market for Customer Experience Monitoring Software in Retail is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The key global companies of Customer Experience Monitoring Software include RADCOM Ltd. (Israel), Aternity, Inc. (US), Oracle Corporation (US), RadioOpt GmbH (Germany), BMC Software, Inc. (US), Broadcom (US), Comarch SA (Poland), Riverbed Technology, Inc. (US) and Compuware Corporation (US), etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Customer Experience Monitoring Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Experience Monitoring Software.

The Customer Experience Monitoring Software market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Customer Experience Monitoring Software market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Customer Experience Monitoring Software companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Customer Experience Monitoring Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029

1.2.2 Monitoring Platform

1.2.3 Web Performance Management Solution

1.2.4 Customer Analytics solution

1.2.5 Maturity Assessment Tool

1.2.6 Others

1.3 Market by Application

1.3.1 Global Customer Experience Monitoring Software Market Growth by Application: 2018 VS 2022 VS 2029

1.3.2 Retail

1.3.3 Bank & Finance Institution

1.3.4 Hospital

1.3.5 Others

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2.1 Global Customer Experience Monitoring Software Market Perspective (2018-2029)

2.2 Customer Experience Monitoring Software Growth Trends by Region

2.2.1 Global Customer Experience Monitoring Software Market Size by Region: 2018 VS 2022 VS 2029

2.2.2 Customer Experience Monitoring Software Historic Market Size by Region (2018-2023)

2.2.3 Customer Experience Monitoring Software Forecasted Market Size by Region (2024-2029)

2.3 Customer Experience Monitoring Software Market Dynamics

2.3.1 Customer Experience Monitoring Software Industry Trends

2.3.2 Customer Experience Monitoring Software Market Drivers

2.3.3 Customer Experience Monitoring Software Market Challenges

2.3.4 Customer Experience Monitoring Software Market Restraints

3.1 Global Top Customer Experience Monitoring Software Players by Revenue

3.1.1 Global Top Customer Experience Monitoring Software Players by Revenue (2018-2023)

3.1.2 Global Customer Experience Monitoring Software Revenue Market Share by Players (2018-2023)

3.2 Global Customer Experience Monitoring Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Customer Experience Monitoring Software Revenue

3.4 Global Customer Experience Monitoring Software Market Concentration Ratio

3.4.1 Global Customer Experience Monitoring Software Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Customer Experience Monitoring Software Revenue in 2022

3.5 Customer Experience Monitoring Software Key Players Head office and Area Served

3.6 Key Players Customer Experience Monitoring Software Product Solution and Service

3.7 Date of Enter into Customer Experience Monitoring Software Market

3.8 Mergers & Acquisitions, Expansion Plans

4.1 Global Customer Experience Monitoring Software Historic Market Size by Type (2018-2023)

4.2 Global Customer Experience Monitoring Software Forecasted Market Size by Type (2024-2029)

5.1 Global Customer Experience Monitoring Software Historic Market Size by Application (2018-2023)

5.2 Global Customer Experience Monitoring Software Forecasted Market Size by Application (2024-2029)

6.1 North America Customer Experience Monitoring Software Market Size (2018-2029)

6.2 North America Customer Experience Monitoring Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

6.3 North America Customer Experience Monitoring Software Market Size by Country (2018-2023)

6.4 North America Customer Experience Monitoring Software Market Size by Country (2024-2029)

6.5 United States

6.6 Canada

7.1 Europe Customer Experience Monitoring Software Market Size (2018-2029)

7.2 Europe Customer Experience Monitoring Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

7.3 Europe Customer Experience Monitoring Software Market Size by Country (2018-2023)

7.4 Europe Customer Experience Monitoring Software Market Size by Country (2024-2029)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8.1 Asia-Pacific Customer Experience Monitoring Software Market Size (2018-2029)

8.2 Asia-Pacific Customer Experience Monitoring Software Market Growth Rate by Region: 2018 VS 2022 VS 2029

8.3 Asia-Pacific Customer Experience Monitoring Software Market Size by Region (2018-2023)

8.4 Asia-Pacific Customer Experience Monitoring Software Market Size by Region (2024-2029)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9.1 Latin America Customer Experience Monitoring Software Market Size (2018-2029)

9.2 Latin America Customer Experience Monitoring Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

9.3 Latin America Customer Experience Monitoring Software Market Size by Country (2018-2023)

9.4 Latin America Customer Experience Monitoring Software Market Size by Country (2024-2029)

9.5 Mexico

9.6 Brazil

10.1 Middle East & Africa Customer Experience Monitoring Software Market Size (2018-2029)

10.2 Middle East & Africa Customer Experience Monitoring Software Market Growth Rate by Country: 2018 VS 2022 VS 2029

10.3 Middle East & Africa Customer Experience Monitoring Software Market Size by Country (2018-2023)

10.4 Middle East & Africa Customer Experience Monitoring Software Market Size by Country (2024-2029)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11.1 RADCOM Ltd. (Israel)

11.1.1 RADCOM Ltd. (Israel) Company Detail

11.1.2 RADCOM Ltd. (Israel) Business Overview

11.1.3 RADCOM Ltd. (Israel) Customer Experience Monitoring Software Introduction

11.1.4 RADCOM Ltd. (Israel) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.1.5 RADCOM Ltd. (Israel) Recent Development

11.2 Aternity, Inc. (US)

11.2.1 Aternity, Inc. (US) Company Detail

11.2.2 Aternity, Inc. (US) Business Overview

11.2.3 Aternity, Inc. (US) Customer Experience Monitoring Software Introduction

11.2.4 Aternity, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.2.5 Aternity, Inc. (US) Recent Development

11.3 Oracle Corporation (US)

11.3.1 Oracle Corporation (US) Company Detail

11.3.2 Oracle Corporation (US) Business Overview

11.3.3 Oracle Corporation (US) Customer Experience Monitoring Software Introduction

11.3.4 Oracle Corporation (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.3.5 Oracle Corporation (US) Recent Development

11.4 RadioOpt GmbH (Germany)

11.4.1 RadioOpt GmbH (Germany) Company Detail

11.4.2 RadioOpt GmbH (Germany) Business Overview

11.4.3 RadioOpt GmbH (Germany) Customer Experience Monitoring Software Introduction

11.4.4 RadioOpt GmbH (Germany) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.4.5 RadioOpt GmbH (Germany) Recent Development

11.5 BMC Software, Inc. (US)

11.5.1 BMC Software, Inc. (US) Company Detail

11.5.2 BMC Software, Inc. (US) Business Overview

11.5.3 BMC Software, Inc. (US) Customer Experience Monitoring Software Introduction

11.5.4 BMC Software, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.5.5 BMC Software, Inc. (US) Recent Development

11.6 Broadcom (US)

11.6.1 Broadcom (US) Company Detail

11.6.2 Broadcom (US) Business Overview

11.6.3 Broadcom (US) Customer Experience Monitoring Software Introduction

11.6.4 Broadcom (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.6.5 Broadcom (US) Recent Development

11.7 Comarch SA (Poland)

11.7.1 Comarch SA (Poland) Company Detail

11.7.2 Comarch SA (Poland) Business Overview

11.7.3 Comarch SA (Poland) Customer Experience Monitoring Software Introduction

11.7.4 Comarch SA (Poland) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.7.5 Comarch SA (Poland) Recent Development

11.8 Riverbed Technology, Inc. (US)

11.8.1 Riverbed Technology, Inc. (US) Company Detail

11.8.2 Riverbed Technology, Inc. (US) Business Overview

11.8.3 Riverbed Technology, Inc. (US) Customer Experience Monitoring Software Introduction

11.8.4 Riverbed Technology, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.8.5 Riverbed Technology, Inc. (US) Recent Development

11.9 Compuware Corporation (US)

11.9.1 Compuware Corporation (US) Company Detail

11.9.2 Compuware Corporation (US) Business Overview

11.9.3 Compuware Corporation (US) Customer Experience Monitoring Software Introduction

11.9.4 Compuware Corporation (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.9.5 Compuware Corporation (US) Recent Development

11.10 CorrelSense, Inc. (US)

11.10.1 CorrelSense, Inc. (US) Company Detail

11.10.2 CorrelSense, Inc. (US) Business Overview

11.10.3 CorrelSense, Inc. (US) Customer Experience Monitoring Software Introduction

11.10.4 CorrelSense, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.10.5 CorrelSense, Inc. (US) Recent Development

11.11 Nokia Siemens Networks Oy (Finland)

11.11.1 Nokia Siemens Networks Oy (Finland) Company Detail

11.11.2 Nokia Siemens Networks Oy (Finland) Business Overview

11.11.3 Nokia Siemens Networks Oy (Finland) Customer Experience Monitoring Software Introduction

11.11.4 Nokia Siemens Networks Oy (Finland) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.11.5 Nokia Siemens Networks Oy (Finland) Recent Development

11.12 Dominion Digital, Inc. (US)

11.12.1 Dominion Digital, Inc. (US) Company Detail

11.12.2 Dominion Digital, Inc. (US) Business Overview

11.12.3 Dominion Digital, Inc. (US) Customer Experience Monitoring Software Introduction

11.12.4 Dominion Digital, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.12.5 Dominion Digital, Inc. (US) Recent Development

11.13 Huawei Technologies Co., Ltd. (China)

11.13.1 Huawei Technologies Co., Ltd. (China) Company Detail

11.13.2 Huawei Technologies Co., Ltd. (China) Business Overview

11.13.3 Huawei Technologies Co., Ltd. (China) Customer Experience Monitoring Software Introduction

11.13.4 Huawei Technologies Co., Ltd. (China) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.13.5 Huawei Technologies Co., Ltd. (China) Recent Development

11.14 IBM (US)

11.14.1 IBM (US) Company Detail

11.14.2 IBM (US) Business Overview

11.14.3 IBM (US) Customer Experience Monitoring Software Introduction

11.14.4 IBM (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.14.5 IBM (US) Recent Development

11.15 Inforonics Global Services, LLC (US)

11.15.1 Inforonics Global Services, LLC (US) Company Detail

11.15.2 Inforonics Global Services, LLC (US) Business Overview

11.15.3 Inforonics Global Services, LLC (US) Customer Experience Monitoring Software Introduction

11.15.4 Inforonics Global Services, LLC (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.15.5 Inforonics Global Services, LLC (US) Recent Development

11.16 Knoa Software, Inc. (US)

11.16.1 Knoa Software, Inc. (US) Company Detail

11.16.2 Knoa Software, Inc. (US) Business Overview

11.16.3 Knoa Software, Inc. (US) Customer Experience Monitoring Software Introduction

11.16.4 Knoa Software, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.16.5 Knoa Software, Inc. (US) Recent Development

11.17 KoHorts IT Services, LLC (US)

11.17.1 KoHorts IT Services, LLC (US) Company Detail

11.17.2 KoHorts IT Services, LLC (US) Business Overview

11.17.3 KoHorts IT Services, LLC (US) Customer Experience Monitoring Software Introduction

11.17.4 KoHorts IT Services, LLC (US) Revenue in Customer Experience Monitoring Software Business (2018-2023)

11.17.5 KoHorts IT Services, LLC (US) Recent Development

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

    Table 1. Global Customer Experience Monitoring Software Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029

    Table 2. Key Players of Monitoring Platform

    Table 3. Key Players of Web Performance Management Solution

    Table 4. Key Players of Customer Analytics solution

    Table 5. Key Players of Maturity Assessment Tool

    Table 6. Key Players of Others

    Table 7. Global Customer Experience Monitoring Software Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029

    Table 8. Global Customer Experience Monitoring Software Market Size by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 9. Global Customer Experience Monitoring Software Market Size by Region (2018-2023) & (US$ Million)

    Table 10. Global Customer Experience Monitoring Software Market Share by Region (2018-2023)

    Table 11. Global Customer Experience Monitoring Software Forecasted Market Size by Region (2024-2029) & (US$ Million)

    Table 12. Global Customer Experience Monitoring Software Market Share by Region (2024-2029)

    Table 13. Customer Experience Monitoring Software Market Trends

    Table 14. Customer Experience Monitoring Software Market Drivers

    Table 15. Customer Experience Monitoring Software Market Challenges

    Table 16. Customer Experience Monitoring Software Market Restraints

    Table 17. Global Customer Experience Monitoring Software Revenue by Players (2018-2023) & (US$ Million)

    Table 18. Global Customer Experience Monitoring Software Market Share by Players (2018-2023)

    Table 19. Global Top Customer Experience Monitoring Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Monitoring Software as of 2022)

    Table 20. Ranking of Global Top Customer Experience Monitoring Software Companies by Revenue (US$ Million) in 2022

    Table 21. Global 5 Largest Players Market Share by Customer Experience Monitoring Software Revenue (CR5 and HHI) & (2018-2023)

    Table 22. Key Players Headquarters and Area Served

    Table 23. Key Players Customer Experience Monitoring Software Product Solution and Service

    Table 24. Date of Enter into Customer Experience Monitoring Software Market

    Table 25. Mergers & Acquisitions, Expansion Plans

    Table 26. Global Customer Experience Monitoring Software Market Size by Type (2018-2023) & (US$ Million)

    Table 27. Global Customer Experience Monitoring Software Revenue Market Share by Type (2018-2023)

    Table 28. Global Customer Experience Monitoring Software Forecasted Market Size by Type (2024-2029) & (US$ Million)

    Table 29. Global Customer Experience Monitoring Software Revenue Market Share by Type (2024-2029)

    Table 30. Global Customer Experience Monitoring Software Market Size by Application (2018-2023) & (US$ Million)

    Table 31. Global Customer Experience Monitoring Software Revenue Market Share by Application (2018-2023)

    Table 32. Global Customer Experience Monitoring Software Forecasted Market Size by Application (2024-2029) & (US$ Million)

    Table 33. Global Customer Experience Monitoring Software Revenue Market Share by Application (2024-2029)

    Table 34. North America Customer Experience Monitoring Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 35. North America Customer Experience Monitoring Software Market Size by Country (2018-2023) & (US$ Million)

    Table 36. North America Customer Experience Monitoring Software Market Size by Country (2024-2029) & (US$ Million)

    Table 37. Europe Customer Experience Monitoring Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 38. Europe Customer Experience Monitoring Software Market Size by Country (2018-2023) & (US$ Million)

    Table 39. Europe Customer Experience Monitoring Software Market Size by Country (2024-2029) & (US$ Million)

    Table 40. Asia-Pacific Customer Experience Monitoring Software Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 41. Asia-Pacific Customer Experience Monitoring Software Market Size by Region (2018-2023) & (US$ Million)

    Table 42. Asia-Pacific Customer Experience Monitoring Software Market Size by Region (2024-2029) & (US$ Million)

    Table 43. Latin America Customer Experience Monitoring Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 44. Latin America Customer Experience Monitoring Software Market Size by Country (2018-2023) & (US$ Million)

    Table 45. Latin America Customer Experience Monitoring Software Market Size by Country (2024-2029) & (US$ Million)

    Table 46. Middle East & Africa Customer Experience Monitoring Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 47. Middle East & Africa Customer Experience Monitoring Software Market Size by Country (2018-2023) & (US$ Million)

    Table 48. Middle East & Africa Customer Experience Monitoring Software Market Size by Country (2024-2029) & (US$ Million)

    Table 49. RADCOM Ltd. (Israel) Company Detail

    Table 50. RADCOM Ltd. (Israel) Business Overview

    Table 51. RADCOM Ltd. (Israel) Customer Experience Monitoring Software Product

    Table 52. RADCOM Ltd. (Israel) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 53. RADCOM Ltd. (Israel) Recent Development

    Table 54. Aternity, Inc. (US) Company Detail

    Table 55. Aternity, Inc. (US) Business Overview

    Table 56. Aternity, Inc. (US) Customer Experience Monitoring Software Product

    Table 57. Aternity, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 58. Aternity, Inc. (US) Recent Development

    Table 59. Oracle Corporation (US) Company Detail

    Table 60. Oracle Corporation (US) Business Overview

    Table 61. Oracle Corporation (US) Customer Experience Monitoring Software Product

    Table 62. Oracle Corporation (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 63. Oracle Corporation (US) Recent Development

    Table 64. RadioOpt GmbH (Germany) Company Detail

    Table 65. RadioOpt GmbH (Germany) Business Overview

    Table 66. RadioOpt GmbH (Germany) Customer Experience Monitoring Software Product

    Table 67. RadioOpt GmbH (Germany) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 68. RadioOpt GmbH (Germany) Recent Development

    Table 69. BMC Software, Inc. (US) Company Detail

    Table 70. BMC Software, Inc. (US) Business Overview

    Table 71. BMC Software, Inc. (US) Customer Experience Monitoring Software Product

    Table 72. BMC Software, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 73. BMC Software, Inc. (US) Recent Development

    Table 74. Broadcom (US) Company Detail

    Table 75. Broadcom (US) Business Overview

    Table 76. Broadcom (US) Customer Experience Monitoring Software Product

    Table 77. Broadcom (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 78. Broadcom (US) Recent Development

    Table 79. Comarch SA (Poland) Company Detail

    Table 80. Comarch SA (Poland) Business Overview

    Table 81. Comarch SA (Poland) Customer Experience Monitoring Software Product

    Table 82. Comarch SA (Poland) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 83. Comarch SA (Poland) Recent Development

    Table 84. Riverbed Technology, Inc. (US) Company Detail

    Table 85. Riverbed Technology, Inc. (US) Business Overview

    Table 86. Riverbed Technology, Inc. (US) Customer Experience Monitoring Software Product

    Table 87. Riverbed Technology, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 88. Riverbed Technology, Inc. (US) Recent Development

    Table 89. Compuware Corporation (US) Company Detail

    Table 90. Compuware Corporation (US) Business Overview

    Table 91. Compuware Corporation (US) Customer Experience Monitoring Software Product

    Table 92. Compuware Corporation (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 93. Compuware Corporation (US) Recent Development

    Table 94. CorrelSense, Inc. (US) Company Detail

    Table 95. CorrelSense, Inc. (US) Business Overview

    Table 96. CorrelSense, Inc. (US) Customer Experience Monitoring Software Product

    Table 97. CorrelSense, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 98. CorrelSense, Inc. (US) Recent Development

    Table 99. Nokia Siemens Networks Oy (Finland) Company Detail

    Table 100. Nokia Siemens Networks Oy (Finland) Business Overview

    Table 101. Nokia Siemens Networks Oy (Finland) Customer Experience Monitoring Software Product

    Table 102. Nokia Siemens Networks Oy (Finland) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 103. Nokia Siemens Networks Oy (Finland) Recent Development

    Table 104. Dominion Digital, Inc. (US) Company Detail

    Table 105. Dominion Digital, Inc. (US) Business Overview

    Table 106. Dominion Digital, Inc. (US) Customer Experience Monitoring Software Product

    Table 107. Dominion Digital, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 108. Dominion Digital, Inc. (US) Recent Development

    Table 109. Huawei Technologies Co., Ltd. (China) Company Detail

    Table 110. Huawei Technologies Co., Ltd. (China) Business Overview

    Table 111. Huawei Technologies Co., Ltd. (China) Customer Experience Monitoring Software Product

    Table 112. Huawei Technologies Co., Ltd. (China) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 113. Huawei Technologies Co., Ltd. (China) Recent Development

    Table 114. IBM (US) Company Detail

    Table 115. IBM (US) Business Overview

    Table 116. IBM (US) Customer Experience Monitoring Software Product

    Table 117. IBM (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 118. IBM (US) Recent Development

    Table 119. Inforonics Global Services, LLC (US) Company Detail

    Table 120. Inforonics Global Services, LLC (US) Business Overview

    Table 121. Inforonics Global Services, LLC (US) Customer Experience Monitoring Software Product

    Table 122. Inforonics Global Services, LLC (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 123. Inforonics Global Services, LLC (US) Recent Development

    Table 124. Knoa Software, Inc. (US) Company Detail

    Table 125. Knoa Software, Inc. (US) Business Overview

    Table 126. Knoa Software, Inc. (US) Customer Experience Monitoring Software Product

    Table 127. Knoa Software, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 128. Knoa Software, Inc. (US) Recent Development

    Table 129. KoHorts IT Services, LLC (US) Company Detail

    Table 130. KoHorts IT Services, LLC (US) Business Overview

    Table 131. KoHorts IT Services, LLC (US) Customer Experience Monitoring Software Product

    Table 132. KoHorts IT Services, LLC (US) Revenue in Customer Experience Monitoring Software Business (2018-2023) & (US$ Million)

    Table 133. KoHorts IT Services, LLC (US) Recent Development

    Table 134. Research Programs/Design for This Report

    Table 135. Key Data Information from Secondary Sources

    Table 136. Key Data Information from Primary Sources

List of Figures

    Figure 1. Global Customer Experience Monitoring Software Market Size Comparison by Type (2023-2029) & (US$ Million)

    Figure 2. Global Customer Experience Monitoring Software Market Share by Type: 2022 VS 2029

    Figure 3. Monitoring Platform Features

    Figure 4. Web Performance Management Solution Features

    Figure 5. Customer Analytics solution Features

    Figure 6. Maturity Assessment Tool Features

    Figure 7. Others Features

    Figure 8. Global Customer Experience Monitoring Software Market Size Comparison by Application (2023-2029) & (US$ Million)

    Figure 9. Global Customer Experience Monitoring Software Market Share by Application: 2022 VS 2029

    Figure 10. Retail Case Studies

    Figure 11. Bank & Finance Institution Case Studies

    Figure 12. Hospital Case Studies

    Figure 13. Others Case Studies

    Figure 14. Customer Experience Monitoring Software Report Years Considered

    Figure 15. Global Customer Experience Monitoring Software Market Size (US$ Million), Year-over-Year: 2018-2029

    Figure 16. Global Customer Experience Monitoring Software Market Size, (US$ Million), 2018 VS 2022 VS 2029

    Figure 17. Global Customer Experience Monitoring Software Market Share by Region: 2022 VS 2029

    Figure 18. Global Customer Experience Monitoring Software Market Share by Players in 2022

    Figure 19. Global Top Customer Experience Monitoring Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Experience Monitoring Software as of 2022)

    Figure 20. The Top 10 and 5 Players Market Share by Customer Experience Monitoring Software Revenue in 2022

    Figure 21. North America Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 22. North America Customer Experience Monitoring Software Market Share by Country (2018-2029)

    Figure 23. United States Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 24. Canada Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 25. Europe Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 26. Europe Customer Experience Monitoring Software Market Share by Country (2018-2029)

    Figure 27. Germany Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 28. France Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 29. U.K. Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 30. Italy Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 31. Russia Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 32. Nordic Countries Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 33. Asia-Pacific Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 34. Asia-Pacific Customer Experience Monitoring Software Market Share by Region (2018-2029)

    Figure 35. China Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 36. Japan Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 37. South Korea Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 38. Southeast Asia Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 39. India Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 40. Australia Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 41. Latin America Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 42. Latin America Customer Experience Monitoring Software Market Share by Country (2018-2029)

    Figure 43. Mexico Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 44. Brazil Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 45. Middle East & Africa Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 46. Middle East & Africa Customer Experience Monitoring Software Market Share by Country (2018-2029)

    Figure 47. Turkey Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 48. Saudi Arabia Customer Experience Monitoring Software Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 49. RADCOM Ltd. (Israel) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 50. Aternity, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 51. Oracle Corporation (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 52. RadioOpt GmbH (Germany) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 53. BMC Software, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 54. Broadcom (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 55. Comarch SA (Poland) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 56. Riverbed Technology, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 57. Compuware Corporation (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 58. CorrelSense, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 59. Nokia Siemens Networks Oy (Finland) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 60. Dominion Digital, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 61. Huawei Technologies Co., Ltd. (China) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 62. IBM (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 63. Inforonics Global Services, LLC (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 64. Knoa Software, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 65. KoHorts IT Services, LLC (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2018-2023)

    Figure 66. Bottom-up and Top-down Approaches for This Report

    Figure 67. Data Triangulation

    Figure 68. Key Executives Interviewed