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Global Digital Customer Experience Services Market Research Report 2025
Published Date: March 2025
|
Report Code: QYRE-Auto-32H14203
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Global Digital Customer Experience Services Market Research Report 2023
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Global Digital Customer Experience Services Market Research Report 2025

Code: QYRE-Auto-32H14203
Report
March 2025
Pages:95
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
Tangentia
Accenture Plc
Capgemini S A
Cognizant
IBM
LIFERAY INC
MEGA International
Orange Business Services
TietoEVRY
SAS Institute
Kofax
NCR Corporation
Tata Consultancy Services
Zendesk
eGain
WNS

Digital Customer Experience Services Market

The global market for Digital Customer Experience Services was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
Digital customer experience services refer to a set of strategies, technologies, and solutions designed to enhance and optimize the interactions between a business and its customers in the digital realm. These services aim to create positive, seamless, and engaging customer experiences across various digital touchpoints, such as websites, mobile apps, social media, email, and more. Digital customer experience services have become increasingly important in the age of online commerce and digital communication.
North American market for Digital Customer Experience Services is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for Digital Customer Experience Services is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for Digital Customer Experience Services in Bank is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of Digital Customer Experience Services include Tangentia, Accenture, Capgemini, Cognizant, IBM, Liferay, MEGA International, Orange Business Services, Tietoevry, SAS Institute, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Digital Customer Experience Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Digital Customer Experience Services.
The Digital Customer Experience Services market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Digital Customer Experience Services market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Digital Customer Experience Services companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Digital Customer Experience Services Market Report

Report Metric Details
Report Name Digital Customer Experience Services Market
Segment by Type
Segment by Application
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Tangentia, Accenture, Capgemini, Cognizant, IBM, Liferay, MEGA International, Orange Business Services, Tietoevry, SAS Institute, Kofax, NCR Corporation, Tata Consultancy Services, Zendesk, eGain, WNS
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Digital Customer Experience Services company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Digital Customer Experience Services Market report?

Ans: The main players in the Digital Customer Experience Services Market are Tangentia, Accenture, Capgemini, Cognizant, IBM, Liferay, MEGA International, Orange Business Services, Tietoevry, SAS Institute, Kofax, NCR Corporation, Tata Consultancy Services, Zendesk, eGain, WNS

What are the Application segmentation covered in the Digital Customer Experience Services Market report?

Ans: The Applications covered in the Digital Customer Experience Services Market report are Bank, Insurance, Manufacturing, Public Sector, Telecommunications, Retail and Wholesale, Transport, Others

What are the Type segmentation covered in the Digital Customer Experience Services Market report?

Ans: The Types covered in the Digital Customer Experience Services Market report are By Touch Points, Social media, Gamification, Digital Marketing, Mobility

Recommended Reports

Digital Experience Platforms

Customer Experience Solutions

Digital Banking Services

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Digital Customer Experience Services Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 By Touch Points
1.2.3 Social media
1.2.4 Gamification
1.2.5 Digital Marketing
1.2.6 Mobility
1.3 Market by Application
1.3.1 Global Digital Customer Experience Services Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Bank
1.3.3 Insurance
1.3.4 Manufacturing
1.3.5 Public Sector
1.3.6 Telecommunications
1.3.7 Retail and Wholesale
1.3.8 Transport
1.3.9 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Digital Customer Experience Services Market Perspective (2020-2031)
2.2 Global Digital Customer Experience Services Growth Trends by Region
2.2.1 Global Digital Customer Experience Services Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Digital Customer Experience Services Historic Market Size by Region (2020-2025)
2.2.3 Digital Customer Experience Services Forecasted Market Size by Region (2026-2031)
2.3 Digital Customer Experience Services Market Dynamics
2.3.1 Digital Customer Experience Services Industry Trends
2.3.2 Digital Customer Experience Services Market Drivers
2.3.3 Digital Customer Experience Services Market Challenges
2.3.4 Digital Customer Experience Services Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Digital Customer Experience Services Players by Revenue
3.1.1 Global Top Digital Customer Experience Services Players by Revenue (2020-2025)
3.1.2 Global Digital Customer Experience Services Revenue Market Share by Players (2020-2025)
3.2 Global Digital Customer Experience Services Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Digital Customer Experience Services Revenue
3.4 Global Digital Customer Experience Services Market Concentration Ratio
3.4.1 Global Digital Customer Experience Services Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Digital Customer Experience Services Revenue in 2024
3.5 Global Key Players of Digital Customer Experience Services Head office and Area Served
3.6 Global Key Players of Digital Customer Experience Services, Product and Application
3.7 Global Key Players of Digital Customer Experience Services, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Digital Customer Experience Services Breakdown Data by Type
4.1 Global Digital Customer Experience Services Historic Market Size by Type (2020-2025)
4.2 Global Digital Customer Experience Services Forecasted Market Size by Type (2026-2031)
5 Digital Customer Experience Services Breakdown Data by Application
5.1 Global Digital Customer Experience Services Historic Market Size by Application (2020-2025)
5.2 Global Digital Customer Experience Services Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Digital Customer Experience Services Market Size (2020-2031)
6.2 North America Digital Customer Experience Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Digital Customer Experience Services Market Size by Country (2020-2025)
6.4 North America Digital Customer Experience Services Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Digital Customer Experience Services Market Size (2020-2031)
7.2 Europe Digital Customer Experience Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Digital Customer Experience Services Market Size by Country (2020-2025)
7.4 Europe Digital Customer Experience Services Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Digital Customer Experience Services Market Size (2020-2031)
8.2 Asia-Pacific Digital Customer Experience Services Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Digital Customer Experience Services Market Size by Region (2020-2025)
8.4 Asia-Pacific Digital Customer Experience Services Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Digital Customer Experience Services Market Size (2020-2031)
9.2 Latin America Digital Customer Experience Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Digital Customer Experience Services Market Size by Country (2020-2025)
9.4 Latin America Digital Customer Experience Services Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Digital Customer Experience Services Market Size (2020-2031)
10.2 Middle East & Africa Digital Customer Experience Services Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Digital Customer Experience Services Market Size by Country (2020-2025)
10.4 Middle East & Africa Digital Customer Experience Services Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Tangentia
11.1.1 Tangentia Company Details
11.1.2 Tangentia Business Overview
11.1.3 Tangentia Digital Customer Experience Services Introduction
11.1.4 Tangentia Revenue in Digital Customer Experience Services Business (2020-2025)
11.1.5 Tangentia Recent Development
11.2 Accenture
11.2.1 Accenture Company Details
11.2.2 Accenture Business Overview
11.2.3 Accenture Digital Customer Experience Services Introduction
11.2.4 Accenture Revenue in Digital Customer Experience Services Business (2020-2025)
11.2.5 Accenture Recent Development
11.3 Capgemini
11.3.1 Capgemini Company Details
11.3.2 Capgemini Business Overview
11.3.3 Capgemini Digital Customer Experience Services Introduction
11.3.4 Capgemini Revenue in Digital Customer Experience Services Business (2020-2025)
11.3.5 Capgemini Recent Development
11.4 Cognizant
11.4.1 Cognizant Company Details
11.4.2 Cognizant Business Overview
11.4.3 Cognizant Digital Customer Experience Services Introduction
11.4.4 Cognizant Revenue in Digital Customer Experience Services Business (2020-2025)
11.4.5 Cognizant Recent Development
11.5 IBM
11.5.1 IBM Company Details
11.5.2 IBM Business Overview
11.5.3 IBM Digital Customer Experience Services Introduction
11.5.4 IBM Revenue in Digital Customer Experience Services Business (2020-2025)
11.5.5 IBM Recent Development
11.6 Liferay
11.6.1 Liferay Company Details
11.6.2 Liferay Business Overview
11.6.3 Liferay Digital Customer Experience Services Introduction
11.6.4 Liferay Revenue in Digital Customer Experience Services Business (2020-2025)
11.6.5 Liferay Recent Development
11.7 MEGA International
11.7.1 MEGA International Company Details
11.7.2 MEGA International Business Overview
11.7.3 MEGA International Digital Customer Experience Services Introduction
11.7.4 MEGA International Revenue in Digital Customer Experience Services Business (2020-2025)
11.7.5 MEGA International Recent Development
11.8 Orange Business Services
11.8.1 Orange Business Services Company Details
11.8.2 Orange Business Services Business Overview
11.8.3 Orange Business Services Digital Customer Experience Services Introduction
11.8.4 Orange Business Services Revenue in Digital Customer Experience Services Business (2020-2025)
11.8.5 Orange Business Services Recent Development
11.9 Tietoevry
11.9.1 Tietoevry Company Details
11.9.2 Tietoevry Business Overview
11.9.3 Tietoevry Digital Customer Experience Services Introduction
11.9.4 Tietoevry Revenue in Digital Customer Experience Services Business (2020-2025)
11.9.5 Tietoevry Recent Development
11.10 SAS Institute
11.10.1 SAS Institute Company Details
11.10.2 SAS Institute Business Overview
11.10.3 SAS Institute Digital Customer Experience Services Introduction
11.10.4 SAS Institute Revenue in Digital Customer Experience Services Business (2020-2025)
11.10.5 SAS Institute Recent Development
11.11 Kofax
11.11.1 Kofax Company Details
11.11.2 Kofax Business Overview
11.11.3 Kofax Digital Customer Experience Services Introduction
11.11.4 Kofax Revenue in Digital Customer Experience Services Business (2020-2025)
11.11.5 Kofax Recent Development
11.12 NCR Corporation
11.12.1 NCR Corporation Company Details
11.12.2 NCR Corporation Business Overview
11.12.3 NCR Corporation Digital Customer Experience Services Introduction
11.12.4 NCR Corporation Revenue in Digital Customer Experience Services Business (2020-2025)
11.12.5 NCR Corporation Recent Development
11.13 Tata Consultancy Services
11.13.1 Tata Consultancy Services Company Details
11.13.2 Tata Consultancy Services Business Overview
11.13.3 Tata Consultancy Services Digital Customer Experience Services Introduction
11.13.4 Tata Consultancy Services Revenue in Digital Customer Experience Services Business (2020-2025)
11.13.5 Tata Consultancy Services Recent Development
11.14 Zendesk
11.14.1 Zendesk Company Details
11.14.2 Zendesk Business Overview
11.14.3 Zendesk Digital Customer Experience Services Introduction
11.14.4 Zendesk Revenue in Digital Customer Experience Services Business (2020-2025)
11.14.5 Zendesk Recent Development
11.15 eGain
11.15.1 eGain Company Details
11.15.2 eGain Business Overview
11.15.3 eGain Digital Customer Experience Services Introduction
11.15.4 eGain Revenue in Digital Customer Experience Services Business (2020-2025)
11.15.5 eGain Recent Development
11.16 WNS
11.16.1 WNS Company Details
11.16.2 WNS Business Overview
11.16.3 WNS Digital Customer Experience Services Introduction
11.16.4 WNS Revenue in Digital Customer Experience Services Business (2020-2025)
11.16.5 WNS Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
Tangentia
Accenture Plc
Capgemini S A
Cognizant
IBM
LIFERAY INC
MEGA International
Orange Business Services
TietoEVRY
SAS Institute
Kofax
NCR Corporation
Tata Consultancy Services
Zendesk
eGain
WNS
List of Tables
 Table 1. Global Digital Customer Experience Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of By Touch Points
 Table 3. Key Players of Social media
 Table 4. Key Players of Gamification
 Table 5. Key Players of Digital Marketing
 Table 6. Key Players of Mobility
 Table 7. Global Digital Customer Experience Services Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 8. Global Digital Customer Experience Services Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 9. Global Digital Customer Experience Services Market Size by Region (2020-2025) & (US$ Million)
 Table 10. Global Digital Customer Experience Services Market Share by Region (2020-2025)
 Table 11. Global Digital Customer Experience Services Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 12. Global Digital Customer Experience Services Market Share by Region (2026-2031)
 Table 13. Digital Customer Experience Services Market Trends
 Table 14. Digital Customer Experience Services Market Drivers
 Table 15. Digital Customer Experience Services Market Challenges
 Table 16. Digital Customer Experience Services Market Restraints
 Table 17. Global Digital Customer Experience Services Revenue by Players (2020-2025) & (US$ Million)
 Table 18. Global Digital Customer Experience Services Market Share by Players (2020-2025)
 Table 19. Global Top Digital Customer Experience Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Digital Customer Experience Services as of 2024)
 Table 20. Ranking of Global Top Digital Customer Experience Services Companies by Revenue (US$ Million) in 2024
 Table 21. Global 5 Largest Players Market Share by Digital Customer Experience Services Revenue (CR5 and HHI) & (2020-2025)
 Table 22. Global Key Players of Digital Customer Experience Services, Headquarters and Area Served
 Table 23. Global Key Players of Digital Customer Experience Services, Product and Application
 Table 24. Global Key Players of Digital Customer Experience Services, Date of Enter into This Industry
 Table 25. Mergers & Acquisitions, Expansion Plans
 Table 26. Global Digital Customer Experience Services Market Size by Type (2020-2025) & (US$ Million)
 Table 27. Global Digital Customer Experience Services Revenue Market Share by Type (2020-2025)
 Table 28. Global Digital Customer Experience Services Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 29. Global Digital Customer Experience Services Revenue Market Share by Type (2026-2031)
 Table 30. Global Digital Customer Experience Services Market Size by Application (2020-2025) & (US$ Million)
 Table 31. Global Digital Customer Experience Services Revenue Market Share by Application (2020-2025)
 Table 32. Global Digital Customer Experience Services Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 33. Global Digital Customer Experience Services Revenue Market Share by Application (2026-2031)
 Table 34. North America Digital Customer Experience Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. North America Digital Customer Experience Services Market Size by Country (2020-2025) & (US$ Million)
 Table 36. North America Digital Customer Experience Services Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Europe Digital Customer Experience Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Europe Digital Customer Experience Services Market Size by Country (2020-2025) & (US$ Million)
 Table 39. Europe Digital Customer Experience Services Market Size by Country (2026-2031) & (US$ Million)
 Table 40. Asia-Pacific Digital Customer Experience Services Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Asia-Pacific Digital Customer Experience Services Market Size by Region (2020-2025) & (US$ Million)
 Table 42. Asia-Pacific Digital Customer Experience Services Market Size by Region (2026-2031) & (US$ Million)
 Table 43. Latin America Digital Customer Experience Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Latin America Digital Customer Experience Services Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Latin America Digital Customer Experience Services Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Middle East & Africa Digital Customer Experience Services Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 47. Middle East & Africa Digital Customer Experience Services Market Size by Country (2020-2025) & (US$ Million)
 Table 48. Middle East & Africa Digital Customer Experience Services Market Size by Country (2026-2031) & (US$ Million)
 Table 49. Tangentia Company Details
 Table 50. Tangentia Business Overview
 Table 51. Tangentia Digital Customer Experience Services Product
 Table 52. Tangentia Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 53. Tangentia Recent Development
 Table 54. Accenture Company Details
 Table 55. Accenture Business Overview
 Table 56. Accenture Digital Customer Experience Services Product
 Table 57. Accenture Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 58. Accenture Recent Development
 Table 59. Capgemini Company Details
 Table 60. Capgemini Business Overview
 Table 61. Capgemini Digital Customer Experience Services Product
 Table 62. Capgemini Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 63. Capgemini Recent Development
 Table 64. Cognizant Company Details
 Table 65. Cognizant Business Overview
 Table 66. Cognizant Digital Customer Experience Services Product
 Table 67. Cognizant Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 68. Cognizant Recent Development
 Table 69. IBM Company Details
 Table 70. IBM Business Overview
 Table 71. IBM Digital Customer Experience Services Product
 Table 72. IBM Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 73. IBM Recent Development
 Table 74. Liferay Company Details
 Table 75. Liferay Business Overview
 Table 76. Liferay Digital Customer Experience Services Product
 Table 77. Liferay Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 78. Liferay Recent Development
 Table 79. MEGA International Company Details
 Table 80. MEGA International Business Overview
 Table 81. MEGA International Digital Customer Experience Services Product
 Table 82. MEGA International Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 83. MEGA International Recent Development
 Table 84. Orange Business Services Company Details
 Table 85. Orange Business Services Business Overview
 Table 86. Orange Business Services Digital Customer Experience Services Product
 Table 87. Orange Business Services Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 88. Orange Business Services Recent Development
 Table 89. Tietoevry Company Details
 Table 90. Tietoevry Business Overview
 Table 91. Tietoevry Digital Customer Experience Services Product
 Table 92. Tietoevry Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 93. Tietoevry Recent Development
 Table 94. SAS Institute Company Details
 Table 95. SAS Institute Business Overview
 Table 96. SAS Institute Digital Customer Experience Services Product
 Table 97. SAS Institute Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 98. SAS Institute Recent Development
 Table 99. Kofax Company Details
 Table 100. Kofax Business Overview
 Table 101. Kofax Digital Customer Experience Services Product
 Table 102. Kofax Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 103. Kofax Recent Development
 Table 104. NCR Corporation Company Details
 Table 105. NCR Corporation Business Overview
 Table 106. NCR Corporation Digital Customer Experience Services Product
 Table 107. NCR Corporation Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 108. NCR Corporation Recent Development
 Table 109. Tata Consultancy Services Company Details
 Table 110. Tata Consultancy Services Business Overview
 Table 111. Tata Consultancy Services Digital Customer Experience Services Product
 Table 112. Tata Consultancy Services Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 113. Tata Consultancy Services Recent Development
 Table 114. Zendesk Company Details
 Table 115. Zendesk Business Overview
 Table 116. Zendesk Digital Customer Experience Services Product
 Table 117. Zendesk Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 118. Zendesk Recent Development
 Table 119. eGain Company Details
 Table 120. eGain Business Overview
 Table 121. eGain Digital Customer Experience Services Product
 Table 122. eGain Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 123. eGain Recent Development
 Table 124. WNS Company Details
 Table 125. WNS Business Overview
 Table 126. WNS Digital Customer Experience Services Product
 Table 127. WNS Revenue in Digital Customer Experience Services Business (2020-2025) & (US$ Million)
 Table 128. WNS Recent Development
 Table 129. Research Programs/Design for This Report
 Table 130. Key Data Information from Secondary Sources
 Table 131. Key Data Information from Primary Sources
 Table 132. Authors List of This Report


List of Figures
 Figure 1. Digital Customer Experience Services Picture
 Figure 2. Global Digital Customer Experience Services Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Digital Customer Experience Services Market Share by Type: 2024 VS 2031
 Figure 4. By Touch Points Features
 Figure 5. Social media Features
 Figure 6. Gamification Features
 Figure 7. Digital Marketing Features
 Figure 8. Mobility Features
 Figure 9. Global Digital Customer Experience Services Market Size by Application (2020-2031) & (US$ Million)
 Figure 10. Global Digital Customer Experience Services Market Share by Application: 2024 VS 2031
 Figure 11. Bank Case Studies
 Figure 12. Insurance Case Studies
 Figure 13. Manufacturing Case Studies
 Figure 14. Public Sector Case Studies
 Figure 15. Telecommunications Case Studies
 Figure 16. Retail and Wholesale Case Studies
 Figure 17. Transport Case Studies
 Figure 18. Others Case Studies
 Figure 19. Digital Customer Experience Services Report Years Considered
 Figure 20. Global Digital Customer Experience Services Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 21. Global Digital Customer Experience Services Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 22. Global Digital Customer Experience Services Market Share by Region: 2024 VS 2031
 Figure 23. Global Digital Customer Experience Services Market Share by Players in 2024
 Figure 24. Global Top Digital Customer Experience Services Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Digital Customer Experience Services as of 2024)
 Figure 25. The Top 10 and 5 Players Market Share by Digital Customer Experience Services Revenue in 2024
 Figure 26. North America Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. North America Digital Customer Experience Services Market Share by Country (2020-2031)
 Figure 28. United States Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Canada Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Europe Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 31. Europe Digital Customer Experience Services Market Share by Country (2020-2031)
 Figure 32. Germany Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 33. France Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. U.K. Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. Italy Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Russia Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. Nordic Countries Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Asia-Pacific Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 39. Asia-Pacific Digital Customer Experience Services Market Share by Region (2020-2031)
 Figure 40. China Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 41. Japan Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. South Korea Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 43. Southeast Asia Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. India Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 45. Australia Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Latin America Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 47. Latin America Digital Customer Experience Services Market Share by Country (2020-2031)
 Figure 48. Mexico Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 49. Brazil Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 50. Middle East & Africa Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 51. Middle East & Africa Digital Customer Experience Services Market Share by Country (2020-2031)
 Figure 52. Turkey Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 53. Saudi Arabia Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 54. UAE Digital Customer Experience Services Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 55. Tangentia Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 56. Accenture Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 57. Capgemini Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 58. Cognizant Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 59. IBM Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 60. Liferay Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 61. MEGA International Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 62. Orange Business Services Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 63. Tietoevry Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 64. SAS Institute Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 65. Kofax Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 66. NCR Corporation Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 67. Tata Consultancy Services Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 68. Zendesk Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 69. eGain Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 70. WNS Revenue Growth Rate in Digital Customer Experience Services Business (2020-2025)
 Figure 71. Bottom-up and Top-down Approaches for This Report
 Figure 72. Data Triangulation
 Figure 73. Key Executives Interviewed
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