Global Chatbot for Banking Market Research Report 2023

The global Chatbot for Banking market was valued at US$ million in 2022 and is anticipated to reach US$ million by 2029, witnessing a CAGR of % during the forecast period 2023-2029. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.

North American market for Chatbot for Banking is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

Asia-Pacific market for Chatbot for Banking is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The global market for Chatbot for Banking in Banking is estimated to increase from $ million in 2023 to $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The key global companies of Chatbot for Banking include LivePerson, Amazon Lex, Apple, IBM Watson, Google, PayPal, LiveChat, Kasisto and WeChat, etc. In 2022, the world's top three vendors accounted for approximately % of the revenue.

This report aims to provide a comprehensive presentation of the global market for Chatbot for Banking, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Chatbot for Banking.

The Chatbot for Banking market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2022 as the base year, with history and forecast data for the period from 2018 to 2029. This report segments the global Chatbot for Banking market comprehensively. Regional market sizes, concerning products by type, by application, and by players, are also provided.

For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.

The report will help the Chatbot for Banking companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by type, by application, and by regions.

1.1 Study Scope

1.2 Market Analysis by Type

1.2.1 Global Chatbot for Banking Market Size Growth Rate by Type: 2018 VS 2022 VS 2029

1.2.2 Bots for Service

1.2.3 Bots for Social Media

1.2.4 Bots for Payments/Order Processing

1.2.5 Bots for Marketing

1.2.6 Others

1.3 Market by Application

1.3.1 Global Chatbot for Banking Market Growth by Application: 2018 VS 2022 VS 2029

1.3.2 Banking

1.3.3 Financial Services

1.3.4 Insurance

1.3.5 Others

1.4 Study Objectives

1.5 Years Considered

1.6 Years Considered

2.1 Global Chatbot for Banking Market Perspective (2018-2029)

2.2 Chatbot for Banking Growth Trends by Region

2.2.1 Global Chatbot for Banking Market Size by Region: 2018 VS 2022 VS 2029

2.2.2 Chatbot for Banking Historic Market Size by Region (2018-2023)

2.2.3 Chatbot for Banking Forecasted Market Size by Region (2024-2029)

2.3 Chatbot for Banking Market Dynamics

2.3.1 Chatbot for Banking Industry Trends

2.3.2 Chatbot for Banking Market Drivers

2.3.3 Chatbot for Banking Market Challenges

2.3.4 Chatbot for Banking Market Restraints

3.1 Global Top Chatbot for Banking Players by Revenue

3.1.1 Global Top Chatbot for Banking Players by Revenue (2018-2023)

3.1.2 Global Chatbot for Banking Revenue Market Share by Players (2018-2023)

3.2 Global Chatbot for Banking Market Share by Company Type (Tier 1, Tier 2, and Tier 3)

3.3 Players Covered: Ranking by Chatbot for Banking Revenue

3.4 Global Chatbot for Banking Market Concentration Ratio

3.4.1 Global Chatbot for Banking Market Concentration Ratio (CR5 and HHI)

3.4.2 Global Top 10 and Top 5 Companies by Chatbot for Banking Revenue in 2022

3.5 Chatbot for Banking Key Players Head office and Area Served

3.6 Key Players Chatbot for Banking Product Solution and Service

3.7 Date of Enter into Chatbot for Banking Market

3.8 Mergers & Acquisitions, Expansion Plans

4.1 Global Chatbot for Banking Historic Market Size by Type (2018-2023)

4.2 Global Chatbot for Banking Forecasted Market Size by Type (2024-2029)

5.1 Global Chatbot for Banking Historic Market Size by Application (2018-2023)

5.2 Global Chatbot for Banking Forecasted Market Size by Application (2024-2029)

6.1 North America Chatbot for Banking Market Size (2018-2029)

6.2 North America Chatbot for Banking Market Growth Rate by Country: 2018 VS 2022 VS 2029

6.3 North America Chatbot for Banking Market Size by Country (2018-2023)

6.4 North America Chatbot for Banking Market Size by Country (2024-2029)

6.5 United States

6.6 Canada

7.1 Europe Chatbot for Banking Market Size (2018-2029)

7.2 Europe Chatbot for Banking Market Growth Rate by Country: 2018 VS 2022 VS 2029

7.3 Europe Chatbot for Banking Market Size by Country (2018-2023)

7.4 Europe Chatbot for Banking Market Size by Country (2024-2029)

7.5 Germany

7.6 France

7.7 U.K.

7.8 Italy

7.9 Russia

7.10 Nordic Countries

8.1 Asia-Pacific Chatbot for Banking Market Size (2018-2029)

8.2 Asia-Pacific Chatbot for Banking Market Growth Rate by Region: 2018 VS 2022 VS 2029

8.3 Asia-Pacific Chatbot for Banking Market Size by Region (2018-2023)

8.4 Asia-Pacific Chatbot for Banking Market Size by Region (2024-2029)

8.5 China

8.6 Japan

8.7 South Korea

8.8 Southeast Asia

8.9 India

8.10 Australia

9.1 Latin America Chatbot for Banking Market Size (2018-2029)

9.2 Latin America Chatbot for Banking Market Growth Rate by Country: 2018 VS 2022 VS 2029

9.3 Latin America Chatbot for Banking Market Size by Country (2018-2023)

9.4 Latin America Chatbot for Banking Market Size by Country (2024-2029)

9.5 Mexico

9.6 Brazil

10.1 Middle East & Africa Chatbot for Banking Market Size (2018-2029)

10.2 Middle East & Africa Chatbot for Banking Market Growth Rate by Country: 2018 VS 2022 VS 2029

10.3 Middle East & Africa Chatbot for Banking Market Size by Country (2018-2023)

10.4 Middle East & Africa Chatbot for Banking Market Size by Country (2024-2029)

10.5 Turkey

10.6 Saudi Arabia

10.7 UAE

11.1 LivePerson

11.1.1 LivePerson Company Detail

11.1.2 LivePerson Business Overview

11.1.3 LivePerson Chatbot for Banking Introduction

11.1.4 LivePerson Revenue in Chatbot for Banking Business (2018-2023)

11.1.5 LivePerson Recent Development

11.2 Amazon Lex

11.2.1 Amazon Lex Company Detail

11.2.2 Amazon Lex Business Overview

11.2.3 Amazon Lex Chatbot for Banking Introduction

11.2.4 Amazon Lex Revenue in Chatbot for Banking Business (2018-2023)

11.2.5 Amazon Lex Recent Development

11.3 Apple

11.3.1 Apple Company Detail

11.3.2 Apple Business Overview

11.3.3 Apple Chatbot for Banking Introduction

11.3.4 Apple Revenue in Chatbot for Banking Business (2018-2023)

11.3.5 Apple Recent Development

11.4 IBM Watson

11.4.1 IBM Watson Company Detail

11.4.2 IBM Watson Business Overview

11.4.3 IBM Watson Chatbot for Banking Introduction

11.4.4 IBM Watson Revenue in Chatbot for Banking Business (2018-2023)

11.4.5 IBM Watson Recent Development

11.5 Google

11.5.1 Google Company Detail

11.5.2 Google Business Overview

11.5.3 Google Chatbot for Banking Introduction

11.5.4 Google Revenue in Chatbot for Banking Business (2018-2023)

11.5.5 Google Recent Development

11.6 PayPal

11.6.1 PayPal Company Detail

11.6.2 PayPal Business Overview

11.6.3 PayPal Chatbot for Banking Introduction

11.6.4 PayPal Revenue in Chatbot for Banking Business (2018-2023)

11.6.5 PayPal Recent Development

11.7 LiveChat

11.7.1 LiveChat Company Detail

11.7.2 LiveChat Business Overview

11.7.3 LiveChat Chatbot for Banking Introduction

11.7.4 LiveChat Revenue in Chatbot for Banking Business (2018-2023)

11.7.5 LiveChat Recent Development

11.8 Kasisto

11.8.1 Kasisto Company Detail

11.8.2 Kasisto Business Overview

11.8.3 Kasisto Chatbot for Banking Introduction

11.8.4 Kasisto Revenue in Chatbot for Banking Business (2018-2023)

11.8.5 Kasisto Recent Development

11.9 WeChat

11.9.1 WeChat Company Detail

11.9.2 WeChat Business Overview

11.9.3 WeChat Chatbot for Banking Introduction

11.9.4 WeChat Revenue in Chatbot for Banking Business (2018-2023)

11.9.5 WeChat Recent Development

11.10 Alipay

11.10.1 Alipay Company Detail

11.10.2 Alipay Business Overview

11.10.3 Alipay Chatbot for Banking Introduction

11.10.4 Alipay Revenue in Chatbot for Banking Business (2018-2023)

11.10.5 Alipay Recent Development

13.1 Research Methodology

13.1.1 Methodology/Research Approach

13.1.2 Data Source

13.2 Disclaimer

13.3 Author Details

List of Tables

    Table 1. Global Chatbot for Banking Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029

    Table 2. Key Players of Bots for Service

    Table 3. Key Players of Bots for Social Media

    Table 4. Key Players of Bots for Payments/Order Processing

    Table 5. Key Players of Bots for Marketing

    Table 6. Key Players of Others

    Table 7. Global Chatbot for Banking Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029

    Table 8. Global Chatbot for Banking Market Size by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 9. Global Chatbot for Banking Market Size by Region (2018-2023) & (US$ Million)

    Table 10. Global Chatbot for Banking Market Share by Region (2018-2023)

    Table 11. Global Chatbot for Banking Forecasted Market Size by Region (2024-2029) & (US$ Million)

    Table 12. Global Chatbot for Banking Market Share by Region (2024-2029)

    Table 13. Chatbot for Banking Market Trends

    Table 14. Chatbot for Banking Market Drivers

    Table 15. Chatbot for Banking Market Challenges

    Table 16. Chatbot for Banking Market Restraints

    Table 17. Global Chatbot for Banking Revenue by Players (2018-2023) & (US$ Million)

    Table 18. Global Chatbot for Banking Market Share by Players (2018-2023)

    Table 19. Global Top Chatbot for Banking Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Chatbot for Banking as of 2022)

    Table 20. Ranking of Global Top Chatbot for Banking Companies by Revenue (US$ Million) in 2022

    Table 21. Global 5 Largest Players Market Share by Chatbot for Banking Revenue (CR5 and HHI) & (2018-2023)

    Table 22. Key Players Headquarters and Area Served

    Table 23. Key Players Chatbot for Banking Product Solution and Service

    Table 24. Date of Enter into Chatbot for Banking Market

    Table 25. Mergers & Acquisitions, Expansion Plans

    Table 26. Global Chatbot for Banking Market Size by Type (2018-2023) & (US$ Million)

    Table 27. Global Chatbot for Banking Revenue Market Share by Type (2018-2023)

    Table 28. Global Chatbot for Banking Forecasted Market Size by Type (2024-2029) & (US$ Million)

    Table 29. Global Chatbot for Banking Revenue Market Share by Type (2024-2029)

    Table 30. Global Chatbot for Banking Market Size by Application (2018-2023) & (US$ Million)

    Table 31. Global Chatbot for Banking Revenue Market Share by Application (2018-2023)

    Table 32. Global Chatbot for Banking Forecasted Market Size by Application (2024-2029) & (US$ Million)

    Table 33. Global Chatbot for Banking Revenue Market Share by Application (2024-2029)

    Table 34. North America Chatbot for Banking Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 35. North America Chatbot for Banking Market Size by Country (2018-2023) & (US$ Million)

    Table 36. North America Chatbot for Banking Market Size by Country (2024-2029) & (US$ Million)

    Table 37. Europe Chatbot for Banking Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 38. Europe Chatbot for Banking Market Size by Country (2018-2023) & (US$ Million)

    Table 39. Europe Chatbot for Banking Market Size by Country (2024-2029) & (US$ Million)

    Table 40. Asia-Pacific Chatbot for Banking Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029

    Table 41. Asia-Pacific Chatbot for Banking Market Size by Region (2018-2023) & (US$ Million)

    Table 42. Asia-Pacific Chatbot for Banking Market Size by Region (2024-2029) & (US$ Million)

    Table 43. Latin America Chatbot for Banking Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 44. Latin America Chatbot for Banking Market Size by Country (2018-2023) & (US$ Million)

    Table 45. Latin America Chatbot for Banking Market Size by Country (2024-2029) & (US$ Million)

    Table 46. Middle East & Africa Chatbot for Banking Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029

    Table 47. Middle East & Africa Chatbot for Banking Market Size by Country (2018-2023) & (US$ Million)

    Table 48. Middle East & Africa Chatbot for Banking Market Size by Country (2024-2029) & (US$ Million)

    Table 49. LivePerson Company Detail

    Table 50. LivePerson Business Overview

    Table 51. LivePerson Chatbot for Banking Product

    Table 52. LivePerson Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 53. LivePerson Recent Development

    Table 54. Amazon Lex Company Detail

    Table 55. Amazon Lex Business Overview

    Table 56. Amazon Lex Chatbot for Banking Product

    Table 57. Amazon Lex Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 58. Amazon Lex Recent Development

    Table 59. Apple Company Detail

    Table 60. Apple Business Overview

    Table 61. Apple Chatbot for Banking Product

    Table 62. Apple Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 63. Apple Recent Development

    Table 64. IBM Watson Company Detail

    Table 65. IBM Watson Business Overview

    Table 66. IBM Watson Chatbot for Banking Product

    Table 67. IBM Watson Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 68. IBM Watson Recent Development

    Table 69. Google Company Detail

    Table 70. Google Business Overview

    Table 71. Google Chatbot for Banking Product

    Table 72. Google Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 73. Google Recent Development

    Table 74. PayPal Company Detail

    Table 75. PayPal Business Overview

    Table 76. PayPal Chatbot for Banking Product

    Table 77. PayPal Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 78. PayPal Recent Development

    Table 79. LiveChat Company Detail

    Table 80. LiveChat Business Overview

    Table 81. LiveChat Chatbot for Banking Product

    Table 82. LiveChat Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 83. LiveChat Recent Development

    Table 84. Kasisto Company Detail

    Table 85. Kasisto Business Overview

    Table 86. Kasisto Chatbot for Banking Product

    Table 87. Kasisto Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 88. Kasisto Recent Development

    Table 89. WeChat Company Detail

    Table 90. WeChat Business Overview

    Table 91. WeChat Chatbot for Banking Product

    Table 92. WeChat Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 93. WeChat Recent Development

    Table 94. Alipay Company Detail

    Table 95. Alipay Business Overview

    Table 96. Alipay Chatbot for Banking Product

    Table 97. Alipay Revenue in Chatbot for Banking Business (2018-2023) & (US$ Million)

    Table 98. Alipay Recent Development

    Table 99. Research Programs/Design for This Report

    Table 100. Key Data Information from Secondary Sources

    Table 101. Key Data Information from Primary Sources

List of Figures

    Figure 1. Global Chatbot for Banking Market Size Comparison by Type (2023-2029) & (US$ Million)

    Figure 2. Global Chatbot for Banking Market Share by Type: 2022 VS 2029

    Figure 3. Bots for Service Features

    Figure 4. Bots for Social Media Features

    Figure 5. Bots for Payments/Order Processing Features

    Figure 6. Bots for Marketing Features

    Figure 7. Others Features

    Figure 8. Global Chatbot for Banking Market Size Comparison by Application (2023-2029) & (US$ Million)

    Figure 9. Global Chatbot for Banking Market Share by Application: 2022 VS 2029

    Figure 10. Banking Case Studies

    Figure 11. Financial Services Case Studies

    Figure 12. Insurance Case Studies

    Figure 13. Others Case Studies

    Figure 14. Chatbot for Banking Report Years Considered

    Figure 15. Global Chatbot for Banking Market Size (US$ Million), Year-over-Year: 2018-2029

    Figure 16. Global Chatbot for Banking Market Size, (US$ Million), 2018 VS 2022 VS 2029

    Figure 17. Global Chatbot for Banking Market Share by Region: 2022 VS 2029

    Figure 18. Global Chatbot for Banking Market Share by Players in 2022

    Figure 19. Global Top Chatbot for Banking Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Chatbot for Banking as of 2022)

    Figure 20. The Top 10 and 5 Players Market Share by Chatbot for Banking Revenue in 2022

    Figure 21. North America Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 22. North America Chatbot for Banking Market Share by Country (2018-2029)

    Figure 23. United States Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 24. Canada Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 25. Europe Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 26. Europe Chatbot for Banking Market Share by Country (2018-2029)

    Figure 27. Germany Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 28. France Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 29. U.K. Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 30. Italy Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 31. Russia Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 32. Nordic Countries Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 33. Asia-Pacific Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 34. Asia-Pacific Chatbot for Banking Market Share by Region (2018-2029)

    Figure 35. China Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 36. Japan Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 37. South Korea Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 38. Southeast Asia Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 39. India Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 40. Australia Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 41. Latin America Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 42. Latin America Chatbot for Banking Market Share by Country (2018-2029)

    Figure 43. Mexico Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 44. Brazil Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 45. Middle East & Africa Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 46. Middle East & Africa Chatbot for Banking Market Share by Country (2018-2029)

    Figure 47. Turkey Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 48. Saudi Arabia Chatbot for Banking Market Size YoY Growth (2018-2029) & (US$ Million)

    Figure 49. LivePerson Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 50. Amazon Lex Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 51. Apple Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 52. IBM Watson Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 53. Google Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 54. PayPal Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 55. LiveChat Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 56. Kasisto Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 57. WeChat Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 58. Alipay Revenue Growth Rate in Chatbot for Banking Business (2018-2023)

    Figure 59. Bottom-up and Top-down Approaches for This Report

    Figure 60. Data Triangulation

    Figure 61. Key Executives Interviewed