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Global Customer Support Chatbot Market Research Report 2025
Published Date: May 2025
|
Report Code: QYRE-Auto-32M14217
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Global Customer Support Chatbot Market Research Report 2023
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Global Customer Support Chatbot Market Research Report 2025

Code: QYRE-Auto-32M14217
Report
May 2025
Pages:87
QYResearch
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DESCRIPTION
TABLE OF CONTENT
TABLES & FIGURES
FEATURED COMPANIES
ADA
Intercom
Chatfuel
Botsify
Tars
ManyChat
Flow XO
Bold360
Acquire
LivePerson
Helpshift
Drift
Engati
Kustomer
Zendesk Chat

Customer Support Chatbot Market

The global market for Customer Support Chatbot was valued at US$ million in the year 2024 and is projected to reach a revised size of US$ million by 2031, growing at a CAGR of %during the forecast period.
North American market for Customer Support Chatbot is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for Customer Support Chatbot is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for Customer Support Chatbot in E-Commerce is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of Customer Support Chatbot include Ada, Intercom, Chatfuel, Botsify, TARS, ManyChat, Zendesk Chat, Flow XO, Bold360, Acquire, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Customer Support Chatbot, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Support Chatbot.
The Customer Support Chatbot market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Customer Support Chatbot market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Customer Support Chatbot companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation

Scope of Customer Support Chatbot Market Report

Report Metric Details
Report Name Customer Support Chatbot Market
Segment by Type
  • Scripted Chatbot
  • Intelligent Chatbot
Segment by Application
  • E-Commerce
  • Finance
  • Healthcare
  • Others
By Region
  • North America (United States, Canada)
  • Europe (Germany, France, UK, Italy, Russia) Rest of Europe
  • Nordic Countries
  • Asia-Pacific (China, Japan, South Korea)
  • Southeast Asia (India, Australia)
  • Rest of Asia
  • Latin America (Mexico, Brazil)
  • Rest of Latin America
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of MEA)
By Company Ada, Intercom, Chatfuel, Botsify, TARS, ManyChat, Zendesk Chat, Flow XO, Bold360, Acquire, LivePerson, Helpshift, Drift, Engati, Kustomer
Forecast units USD million in value
Report coverage Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline

  • Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
  • Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
  • Chapter 3: Detailed analysis of Customer Support Chatbot company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
  • Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
  • Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
  • Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
  • Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
  • Chapter 12: The main points and conclusions of the report.

FAQ for this report

Who are the main players in the Customer Support Chatbot Market report?

Ans: The main players in the Customer Support Chatbot Market are Ada, Intercom, Chatfuel, Botsify, TARS, ManyChat, Zendesk Chat, Flow XO, Bold360, Acquire, LivePerson, Helpshift, Drift, Engati, Kustomer

What are the Application segmentation covered in the Customer Support Chatbot Market report?

Ans: The Applications covered in the Customer Support Chatbot Market report are E-Commerce, Finance, Healthcare, Others

What are the Type segmentation covered in the Customer Support Chatbot Market report?

Ans: The Types covered in the Customer Support Chatbot Market report are Scripted Chatbot, Intelligent Chatbot

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1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Support Chatbot Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Scripted Chatbot
1.2.3 Intelligent Chatbot
1.3 Market by Application
1.3.1 Global Customer Support Chatbot Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 E-Commerce
1.3.3 Finance
1.3.4 Healthcare
1.3.5 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Support Chatbot Market Perspective (2020-2031)
2.2 Global Customer Support Chatbot Growth Trends by Region
2.2.1 Global Customer Support Chatbot Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Customer Support Chatbot Historic Market Size by Region (2020-2025)
2.2.3 Customer Support Chatbot Forecasted Market Size by Region (2026-2031)
2.3 Customer Support Chatbot Market Dynamics
2.3.1 Customer Support Chatbot Industry Trends
2.3.2 Customer Support Chatbot Market Drivers
2.3.3 Customer Support Chatbot Market Challenges
2.3.4 Customer Support Chatbot Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Customer Support Chatbot Players by Revenue
3.1.1 Global Top Customer Support Chatbot Players by Revenue (2020-2025)
3.1.2 Global Customer Support Chatbot Revenue Market Share by Players (2020-2025)
3.2 Global Customer Support Chatbot Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Customer Support Chatbot Revenue
3.4 Global Customer Support Chatbot Market Concentration Ratio
3.4.1 Global Customer Support Chatbot Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Support Chatbot Revenue in 2024
3.5 Global Key Players of Customer Support Chatbot Head office and Area Served
3.6 Global Key Players of Customer Support Chatbot, Product and Application
3.7 Global Key Players of Customer Support Chatbot, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Support Chatbot Breakdown Data by Type
4.1 Global Customer Support Chatbot Historic Market Size by Type (2020-2025)
4.2 Global Customer Support Chatbot Forecasted Market Size by Type (2026-2031)
5 Customer Support Chatbot Breakdown Data by Application
5.1 Global Customer Support Chatbot Historic Market Size by Application (2020-2025)
5.2 Global Customer Support Chatbot Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Customer Support Chatbot Market Size (2020-2031)
6.2 North America Customer Support Chatbot Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Customer Support Chatbot Market Size by Country (2020-2025)
6.4 North America Customer Support Chatbot Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Customer Support Chatbot Market Size (2020-2031)
7.2 Europe Customer Support Chatbot Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Customer Support Chatbot Market Size by Country (2020-2025)
7.4 Europe Customer Support Chatbot Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Customer Support Chatbot Market Size (2020-2031)
8.2 Asia-Pacific Customer Support Chatbot Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Customer Support Chatbot Market Size by Region (2020-2025)
8.4 Asia-Pacific Customer Support Chatbot Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Customer Support Chatbot Market Size (2020-2031)
9.2 Latin America Customer Support Chatbot Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Customer Support Chatbot Market Size by Country (2020-2025)
9.4 Latin America Customer Support Chatbot Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Customer Support Chatbot Market Size (2020-2031)
10.2 Middle East & Africa Customer Support Chatbot Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Customer Support Chatbot Market Size by Country (2020-2025)
10.4 Middle East & Africa Customer Support Chatbot Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Ada
11.1.1 Ada Company Details
11.1.2 Ada Business Overview
11.1.3 Ada Customer Support Chatbot Introduction
11.1.4 Ada Revenue in Customer Support Chatbot Business (2020-2025)
11.1.5 Ada Recent Development
11.2 Intercom
11.2.1 Intercom Company Details
11.2.2 Intercom Business Overview
11.2.3 Intercom Customer Support Chatbot Introduction
11.2.4 Intercom Revenue in Customer Support Chatbot Business (2020-2025)
11.2.5 Intercom Recent Development
11.3 Chatfuel
11.3.1 Chatfuel Company Details
11.3.2 Chatfuel Business Overview
11.3.3 Chatfuel Customer Support Chatbot Introduction
11.3.4 Chatfuel Revenue in Customer Support Chatbot Business (2020-2025)
11.3.5 Chatfuel Recent Development
11.4 Botsify
11.4.1 Botsify Company Details
11.4.2 Botsify Business Overview
11.4.3 Botsify Customer Support Chatbot Introduction
11.4.4 Botsify Revenue in Customer Support Chatbot Business (2020-2025)
11.4.5 Botsify Recent Development
11.5 TARS
11.5.1 TARS Company Details
11.5.2 TARS Business Overview
11.5.3 TARS Customer Support Chatbot Introduction
11.5.4 TARS Revenue in Customer Support Chatbot Business (2020-2025)
11.5.5 TARS Recent Development
11.6 ManyChat
11.6.1 ManyChat Company Details
11.6.2 ManyChat Business Overview
11.6.3 ManyChat Customer Support Chatbot Introduction
11.6.4 ManyChat Revenue in Customer Support Chatbot Business (2020-2025)
11.6.5 ManyChat Recent Development
11.7 Zendesk Chat
11.7.1 Zendesk Chat Company Details
11.7.2 Zendesk Chat Business Overview
11.7.3 Zendesk Chat Customer Support Chatbot Introduction
11.7.4 Zendesk Chat Revenue in Customer Support Chatbot Business (2020-2025)
11.7.5 Zendesk Chat Recent Development
11.8 Flow XO
11.8.1 Flow XO Company Details
11.8.2 Flow XO Business Overview
11.8.3 Flow XO Customer Support Chatbot Introduction
11.8.4 Flow XO Revenue in Customer Support Chatbot Business (2020-2025)
11.8.5 Flow XO Recent Development
11.9 Bold360
11.9.1 Bold360 Company Details
11.9.2 Bold360 Business Overview
11.9.3 Bold360 Customer Support Chatbot Introduction
11.9.4 Bold360 Revenue in Customer Support Chatbot Business (2020-2025)
11.9.5 Bold360 Recent Development
11.10 Acquire
11.10.1 Acquire Company Details
11.10.2 Acquire Business Overview
11.10.3 Acquire Customer Support Chatbot Introduction
11.10.4 Acquire Revenue in Customer Support Chatbot Business (2020-2025)
11.10.5 Acquire Recent Development
11.11 LivePerson
11.11.1 LivePerson Company Details
11.11.2 LivePerson Business Overview
11.11.3 LivePerson Customer Support Chatbot Introduction
11.11.4 LivePerson Revenue in Customer Support Chatbot Business (2020-2025)
11.11.5 LivePerson Recent Development
11.12 Helpshift
11.12.1 Helpshift Company Details
11.12.2 Helpshift Business Overview
11.12.3 Helpshift Customer Support Chatbot Introduction
11.12.4 Helpshift Revenue in Customer Support Chatbot Business (2020-2025)
11.12.5 Helpshift Recent Development
11.13 Drift
11.13.1 Drift Company Details
11.13.2 Drift Business Overview
11.13.3 Drift Customer Support Chatbot Introduction
11.13.4 Drift Revenue in Customer Support Chatbot Business (2020-2025)
11.13.5 Drift Recent Development
11.14 Engati
11.14.1 Engati Company Details
11.14.2 Engati Business Overview
11.14.3 Engati Customer Support Chatbot Introduction
11.14.4 Engati Revenue in Customer Support Chatbot Business (2020-2025)
11.14.5 Engati Recent Development
11.15 Kustomer
11.15.1 Kustomer Company Details
11.15.2 Kustomer Business Overview
11.15.3 Kustomer Customer Support Chatbot Introduction
11.15.4 Kustomer Revenue in Customer Support Chatbot Business (2020-2025)
11.15.5 Kustomer Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
FEATURED COMPANIES
ADA
Intercom
Chatfuel
Botsify
Tars
ManyChat
Flow XO
Bold360
Acquire
LivePerson
Helpshift
Drift
Engati
Kustomer
Zendesk Chat
List of Tables
 Table 1. Global Customer Support Chatbot Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
 Table 2. Key Players of Scripted Chatbot
 Table 3. Key Players of Intelligent Chatbot
 Table 4. Global Customer Support Chatbot Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
 Table 5. Global Customer Support Chatbot Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 6. Global Customer Support Chatbot Market Size by Region (2020-2025) & (US$ Million)
 Table 7. Global Customer Support Chatbot Market Share by Region (2020-2025)
 Table 8. Global Customer Support Chatbot Forecasted Market Size by Region (2026-2031) & (US$ Million)
 Table 9. Global Customer Support Chatbot Market Share by Region (2026-2031)
 Table 10. Customer Support Chatbot Market Trends
 Table 11. Customer Support Chatbot Market Drivers
 Table 12. Customer Support Chatbot Market Challenges
 Table 13. Customer Support Chatbot Market Restraints
 Table 14. Global Customer Support Chatbot Revenue by Players (2020-2025) & (US$ Million)
 Table 15. Global Customer Support Chatbot Market Share by Players (2020-2025)
 Table 16. Global Top Customer Support Chatbot Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Support Chatbot as of 2024)
 Table 17. Ranking of Global Top Customer Support Chatbot Companies by Revenue (US$ Million) in 2024
 Table 18. Global 5 Largest Players Market Share by Customer Support Chatbot Revenue (CR5 and HHI) & (2020-2025)
 Table 19. Global Key Players of Customer Support Chatbot, Headquarters and Area Served
 Table 20. Global Key Players of Customer Support Chatbot, Product and Application
 Table 21. Global Key Players of Customer Support Chatbot, Date of Enter into This Industry
 Table 22. Mergers & Acquisitions, Expansion Plans
 Table 23. Global Customer Support Chatbot Market Size by Type (2020-2025) & (US$ Million)
 Table 24. Global Customer Support Chatbot Revenue Market Share by Type (2020-2025)
 Table 25. Global Customer Support Chatbot Forecasted Market Size by Type (2026-2031) & (US$ Million)
 Table 26. Global Customer Support Chatbot Revenue Market Share by Type (2026-2031)
 Table 27. Global Customer Support Chatbot Market Size by Application (2020-2025) & (US$ Million)
 Table 28. Global Customer Support Chatbot Revenue Market Share by Application (2020-2025)
 Table 29. Global Customer Support Chatbot Forecasted Market Size by Application (2026-2031) & (US$ Million)
 Table 30. Global Customer Support Chatbot Revenue Market Share by Application (2026-2031)
 Table 31. North America Customer Support Chatbot Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 32. North America Customer Support Chatbot Market Size by Country (2020-2025) & (US$ Million)
 Table 33. North America Customer Support Chatbot Market Size by Country (2026-2031) & (US$ Million)
 Table 34. Europe Customer Support Chatbot Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 35. Europe Customer Support Chatbot Market Size by Country (2020-2025) & (US$ Million)
 Table 36. Europe Customer Support Chatbot Market Size by Country (2026-2031) & (US$ Million)
 Table 37. Asia-Pacific Customer Support Chatbot Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
 Table 38. Asia-Pacific Customer Support Chatbot Market Size by Region (2020-2025) & (US$ Million)
 Table 39. Asia-Pacific Customer Support Chatbot Market Size by Region (2026-2031) & (US$ Million)
 Table 40. Latin America Customer Support Chatbot Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 41. Latin America Customer Support Chatbot Market Size by Country (2020-2025) & (US$ Million)
 Table 42. Latin America Customer Support Chatbot Market Size by Country (2026-2031) & (US$ Million)
 Table 43. Middle East & Africa Customer Support Chatbot Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
 Table 44. Middle East & Africa Customer Support Chatbot Market Size by Country (2020-2025) & (US$ Million)
 Table 45. Middle East & Africa Customer Support Chatbot Market Size by Country (2026-2031) & (US$ Million)
 Table 46. Ada Company Details
 Table 47. Ada Business Overview
 Table 48. Ada Customer Support Chatbot Product
 Table 49. Ada Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 50. Ada Recent Development
 Table 51. Intercom Company Details
 Table 52. Intercom Business Overview
 Table 53. Intercom Customer Support Chatbot Product
 Table 54. Intercom Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 55. Intercom Recent Development
 Table 56. Chatfuel Company Details
 Table 57. Chatfuel Business Overview
 Table 58. Chatfuel Customer Support Chatbot Product
 Table 59. Chatfuel Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 60. Chatfuel Recent Development
 Table 61. Botsify Company Details
 Table 62. Botsify Business Overview
 Table 63. Botsify Customer Support Chatbot Product
 Table 64. Botsify Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 65. Botsify Recent Development
 Table 66. TARS Company Details
 Table 67. TARS Business Overview
 Table 68. TARS Customer Support Chatbot Product
 Table 69. TARS Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 70. TARS Recent Development
 Table 71. ManyChat Company Details
 Table 72. ManyChat Business Overview
 Table 73. ManyChat Customer Support Chatbot Product
 Table 74. ManyChat Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 75. ManyChat Recent Development
 Table 76. Zendesk Chat Company Details
 Table 77. Zendesk Chat Business Overview
 Table 78. Zendesk Chat Customer Support Chatbot Product
 Table 79. Zendesk Chat Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 80. Zendesk Chat Recent Development
 Table 81. Flow XO Company Details
 Table 82. Flow XO Business Overview
 Table 83. Flow XO Customer Support Chatbot Product
 Table 84. Flow XO Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 85. Flow XO Recent Development
 Table 86. Bold360 Company Details
 Table 87. Bold360 Business Overview
 Table 88. Bold360 Customer Support Chatbot Product
 Table 89. Bold360 Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 90. Bold360 Recent Development
 Table 91. Acquire Company Details
 Table 92. Acquire Business Overview
 Table 93. Acquire Customer Support Chatbot Product
 Table 94. Acquire Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 95. Acquire Recent Development
 Table 96. LivePerson Company Details
 Table 97. LivePerson Business Overview
 Table 98. LivePerson Customer Support Chatbot Product
 Table 99. LivePerson Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 100. LivePerson Recent Development
 Table 101. Helpshift Company Details
 Table 102. Helpshift Business Overview
 Table 103. Helpshift Customer Support Chatbot Product
 Table 104. Helpshift Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 105. Helpshift Recent Development
 Table 106. Drift Company Details
 Table 107. Drift Business Overview
 Table 108. Drift Customer Support Chatbot Product
 Table 109. Drift Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 110. Drift Recent Development
 Table 111. Engati Company Details
 Table 112. Engati Business Overview
 Table 113. Engati Customer Support Chatbot Product
 Table 114. Engati Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 115. Engati Recent Development
 Table 116. Kustomer Company Details
 Table 117. Kustomer Business Overview
 Table 118. Kustomer Customer Support Chatbot Product
 Table 119. Kustomer Revenue in Customer Support Chatbot Business (2020-2025) & (US$ Million)
 Table 120. Kustomer Recent Development
 Table 121. Research Programs/Design for This Report
 Table 122. Key Data Information from Secondary Sources
 Table 123. Key Data Information from Primary Sources
 Table 124. Authors List of This Report


List of Figures
 Figure 1. Customer Support Chatbot Picture
 Figure 2. Global Customer Support Chatbot Market Size Comparison by Type (2020-2031) & (US$ Million)
 Figure 3. Global Customer Support Chatbot Market Share by Type: 2024 VS 2031
 Figure 4. Scripted Chatbot Features
 Figure 5. Intelligent Chatbot Features
 Figure 6. Global Customer Support Chatbot Market Size by Application (2020-2031) & (US$ Million)
 Figure 7. Global Customer Support Chatbot Market Share by Application: 2024 VS 2031
 Figure 8. E-Commerce Case Studies
 Figure 9. Finance Case Studies
 Figure 10. Healthcare Case Studies
 Figure 11. Others Case Studies
 Figure 12. Customer Support Chatbot Report Years Considered
 Figure 13. Global Customer Support Chatbot Market Size (US$ Million), Year-over-Year: 2020-2031
 Figure 14. Global Customer Support Chatbot Market Size, (US$ Million), 2020 VS 2024 VS 2031
 Figure 15. Global Customer Support Chatbot Market Share by Region: 2024 VS 2031
 Figure 16. Global Customer Support Chatbot Market Share by Players in 2024
 Figure 17. Global Top Customer Support Chatbot Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Support Chatbot as of 2024)
 Figure 18. The Top 10 and 5 Players Market Share by Customer Support Chatbot Revenue in 2024
 Figure 19. North America Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 20. North America Customer Support Chatbot Market Share by Country (2020-2031)
 Figure 21. United States Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 22. Canada Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 23. Europe Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 24. Europe Customer Support Chatbot Market Share by Country (2020-2031)
 Figure 25. Germany Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 26. France Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 27. U.K. Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 28. Italy Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 29. Russia Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 30. Nordic Countries Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 31. Asia-Pacific Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 32. Asia-Pacific Customer Support Chatbot Market Share by Region (2020-2031)
 Figure 33. China Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 34. Japan Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 35. South Korea Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 36. Southeast Asia Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 37. India Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 38. Australia Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 39. Latin America Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 40. Latin America Customer Support Chatbot Market Share by Country (2020-2031)
 Figure 41. Mexico Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 42. Brazil Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 43. Middle East & Africa Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 44. Middle East & Africa Customer Support Chatbot Market Share by Country (2020-2031)
 Figure 45. Turkey Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 46. Saudi Arabia Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 47. UAE Customer Support Chatbot Market Size YoY Growth (2020-2031) & (US$ Million)
 Figure 48. Ada Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 49. Intercom Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 50. Chatfuel Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 51. Botsify Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 52. TARS Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 53. ManyChat Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 54. Zendesk Chat Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 55. Flow XO Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 56. Bold360 Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 57. Acquire Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 58. LivePerson Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 59. Helpshift Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 60. Drift Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 61. Engati Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 62. Kustomer Revenue Growth Rate in Customer Support Chatbot Business (2020-2025)
 Figure 63. Bottom-up and Top-down Approaches for This Report
 Figure 64. Data Triangulation
 Figure 65. Key Executives Interviewed
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